SATCOM PWS 31 JUL 19.pdf

PRODUCT MANAGER (PDM)

WIDEBAND ENTERPRISE SATELLITE

SYSTEMS

(WESS)

PROJECT OFFICES

SATELLITE BASEBAND SYSTEMS

SATELLITE TERMINALS SYSTEMS

SATELLITE COMMUNICATIONS (SATCOM) SUPPORT

PERFORMANCE WORK STATEMENT

31 JULY 2019

Table of Contents

1. General ........................................................................................................ Error! Bookmark not defined.

1.1 Objective ............................................................................................. Error! Bookmark not defined.

1.2 Background ......................................................................................... Error! Bookmark not defined.

1.3 Scope ................................................................................................... Error! Bookmark not defined.

1.4 Type of Contract. ................................................................................ Error! Bookmark not defined.

1.4.1 Severable/Non-Severable Services. ............................................ Error! Bookmark not defined.

1.5 Period of Performance. ....................................................................... Error! Bookmark not defined.

1.6 General Information ........................................................................... Error! Bookmark not defined.

1.6.1 Organizational Conflict of Interest (OCI) .................................... Error! Bookmark not defined.

1.6.2 Place of Performance .................................................................. Error! Bookmark not defined.

1.6.3 Hours of Operation ..................................................................... Error! Bookmark not defined.

1.6.4 Contingency Operations Plan ..................................................... Error! Bookmark not defined.

1.6.5 Recognized Holidays ................................................................... Error! Bookmark not defined.

1.6.6 Contracting Officer’s Representative (COR) ............................... Error! Bookmark not defined.

1.6.7 Key Personnel ............................................................................. Error! Bookmark not defined.

1.6.8 Contractor Personnel Performance/Replacement ..................... Error! Bookmark not defined.

1.6.9 Special Qualifications ................................................................. Error! Bookmark not defined.

1.6.10 Transition-In/Transition-Out ....................................................... Error! Bookmark not defined.

1.6.11 Post Award Conference .............................................................. Error! Bookmark not defined.

1.6.12 Quarterly Program Reviews (QPR) ............................................. Error! Bookmark not defined.

1.6.13 Quality Management System ..................................................... Error! Bookmark not defined.

1.6.14 Quality Control Plan (QCP) .......................................................... Error! Bookmark not defined.

1.6.15 Quality Assurance (QA) ............................................................... Error! Bookmark not defined.

1.6.16 Contractor Travel ........................................................................ Error! Bookmark not defined.

1.6.17 Trip Reports ................................................................................ Error! Bookmark not defined.

1.6.18 Other Direct Costs (ODCs) ........................................................... Error! Bookmark not defined.

1.6.19 Travel Costs ................................................................................. Error! Bookmark not defined.

1.6.20 Identification of Contractor Employees ...................................... Error! Bookmark not defined.

1.6.21 Security Requirements ................................................................ Error! Bookmark not defined.

1.6.22 Data Rights .................................................................................. Error! Bookmark not defined.

1.6.23 Safety and Environment ............................................................. Error! Bookmark not defined.

1.6.24 System Safety and Health Hazards ............................................. Error! Bookmark not defined.

1.6.25 Materials ..................................................................................... Error! Bookmark not defined.

1.7 Contractor Manpower Reporting (CMR) ............................................ Error! Bookmark not defined.

2. Definitions and Acronyms ........................................................................... Error! Bookmark not defined.

2.1 Definitions ........................................................................................... Error! Bookmark not defined.

2.1.1. Contractor. ........................................................................................ Error! Bookmark not defined.

2.1.2. Contracting Officer (KO).................................................................... Error! Bookmark not defined.

2.1.3. Contracting Officer’s Representative (COR). .................................... Error! Bookmark not defined.

2.1.4. Defective Service............................................................................... Error! Bookmark not defined.

2.1.5. Deliverable. ....................................................................................... Error! Bookmark not defined.

2.1.6. Key Personnel. .................................................................................. Error! Bookmark not defined.

2.1.7. Physical Security ............................................................................... Error! Bookmark not defined.

2.1.8. Quality Assurance (QA). .................................................................... Error! Bookmark not defined.

2.1.9. Quality Assurance ............................................................................. Error! Bookmark not defined.

2.1.10. Quality Control (QC). ....................................................................... Error! Bookmark not defined.

2.1.11. Sub-Contractor. ............................................................................... Error! Bookmark not defined.

2.1.12 System .............................................................................................. Error! Bookmark not defined.

2.1.13. Work Day. ....................................................................................... Error! Bookmark not defined.

2.1.14. Work Week. .................................................................................... Error! Bookmark not defined.

2.2 Acronyms ............................................................................................ Error! Bookmark not defined.

2.3Government Furnished Items and Services ................................................... Error! Bookmark not defined.

2.3.1 Government Furnished Property (GFP) .............................................. Error! Bookmark not defined.

2.3.2 Services: N/A ....................................................................................... Error! Bookmark not defined.

2.3.3 Utilities ................................................................................................ Error! Bookmark not defined.

2.3.4 Property .............................................................................................. Error! Bookmark not defined.

2.3.5 Facilities .............................................................................................. Error! Bookmark not defined.

2..3.6 Equipment ........................................................................................... Error! Bookmark not defined.

2.3.7 Materials ............................................................................................. Error! Bookmark not defined.

2.4Contractor Furnished Items and Responsibilities .......................................... Error! Bookmark not defined.

2.4.1 General ................................................................................................ Error! Bookmark not defined.

2.4.2 Utilities ................................................................................................ Error! Bookmark not defined.

2.4.3 Contractor Materials ........................................................................... Error! Bookmark not defined.

3. Commercial Software License ..................................................................... Error! Bookmark not defined.

4. General Support Requirements .................................................................. Error! Bookmark not defined.

4.1 SATCOM Services ................................................................................ Error! Bookmark not defined.

4.1.1 Program Management ................................................................ Error! Bookmark not defined.

4.1.2 Program Management Plan (PMP) ............................................. Error! Bookmark not defined.

4.1.3 Periodic Progress Meetings ........................................................ Error! Bookmark not defined.

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4.1.6 Task Management ...................................................................... Error! Bookmark not defined.

4.1.7 Task Management Plans and Schedules ..................................... Error! Bookmark not defined.

4.2 On-Site Technical Support .................................................................. Error! Bookmark not defined.

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4.4 Technical Assistance Visit Reports (TAVRs) ........................................ Error! Bookmark not defined.

4.5 Warehouse Management and Operations ......................................... Error! Bookmark not defined.

4.6 Requisition Turn-Around Times .......................................................... Error! Bookmark not defined.

4.7 Expedited Shipping ............................................................................. Error! Bookmark not defined.

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4.8 Vendor Support ................................................................................... Error! Bookmark not defined.

4.9 Repairs ................................................................................................ Error! Bookmark not defined.

4.10 Depot Support..................................................................................... Error! Bookmark not defined.

4.11 Installation/De-Installation Support ................................................... Error! Bookmark not defined.

4.11.1 Installation Bill of Materials (IBOM)............................................ Error! Bookmark not defined.

4.11.2 Equipment/Systems Support ...................................................... Error! Bookmark not defined.

4.11.3 Engineering Support ................................................................... Error! Bookmark not defined.

4.11.4 Logistics Support ......................................................................... Error! Bookmark not defined.

4.12 Training Support ................................................................................. Error! Bookmark not defined.

4.13 Help Desk Support .............................................................................. Error! Bookmark not defined.

4.13.1 Help desk process. ...................................................................... Error! Bookmark not defined.

4.13.2 Help Desk Technical Assistance Database .................................. Error! Bookmark not defined.

4.13.3 Help Desk Documentation .......................................................... Error! Bookmark not defined.

4.13.4 Help Desk Onsite Activity Reports .............................................. Error! Bookmark not defined.

5. Regulations, Publications, Manuals, and Local Policies and Procedures. ... Error! Bookmark not defined.

6. Technical Exhibit List: .................................................................................. Error! Bookmark not defined.

6.1 Technical Exhibit 1 – PRS .................................................................... Error! Bookmark not defined.

6.2 Technical Exhibit 2 – Deliverables ....................................................... Error! Bookmark not defined.

6.2.1 General ........................................................................................ Error! Bookmark not defined.

6.2.2 Inspection and Acceptance ......................................................... Error! Bookmark not defined.

6.2.3 Inspection and Acceptance / Freight On Board (FOB) ................ Error! Bookmark not defined.

6.2.4 Standard Deliverables ................................................................. Error! Bookmark not defined.

General

This is a non-personal services contract to provide Satellite Communications (SATCOM) Support Services.

1.1 Objective

The objective of this effort is to acquire SATCOM support services to keep satellites communications systems fully functional and operational.

1.2 Background

PdM WESS is responsible for managing the acquisition, development, and modernization of enterprise SATCOM systems and state-of-the-art satellite systems portfolios. Under PdM WESS, Project Office Satellite Terminal Systems (PO STS) is responsible for acquisition, fielding, and life-cycle management of enterprise wideband Military Satellite Communications (MILSATCOM) earth terminals, and associated sub-systems. PO STS also procures, fields, and provides sustainment support on behalf of other DoD Services and Agencies as required. PO STS SATCOM terminal systems are large aperture satellite earth terminals that include the AN/GSC-52 Modernization (52 MOD) program family of terminals, the AN/GSC-70 Ka-Band Satellite Transmit & Receive System (KaSTARS), the AN/GSC-52B (V) Modernization of Enterprise Terminals (MET), and the Direct Communications Link (DCL). PO Satellite Baseband Systems (SBS) is responsible for the development, engineering, acquisition, fielding, Configuration Management (CM), and life-cycle sustainment in support of the PdM WESS mission. They will implement their responsibility executing various projects related to SATCOM baseband systems to include modems, multiplexers, Internet Protocol (IP) modernization, electrical power distribution, new facility equipment planning, and legacy system overhauls. PdM WESS/STS satellite terminals are at approximately 50 SATCOM locations worldwide as found in Table 1.

TABLE 1. SATCOM Facility Locations

TERMINAL LOCATION O&M CMD TERMINAL LOCATION O&M CMD TERMINAL LOCATION O&M CMD OGA'S SUPPORTED

ABERDEEN, MD ARMY AL UDEID, QATAR AIR FORCE MANAMA, BAHRAIN NAVY MDA

ARIFJAN, KUWAIT ARMY ASCENSION IS, S. ATLANTIC AIR FORCE DIEGO GARCIA, BIOT NAVY NSF

CAMP CARROLL, KOREA ARMY BUCKLEY, CO AIR FORCE FINEGAYAN, GUAM NAVY NRL

CAMP ROBERTS, CA ARMY CAMP ZAMA, JAPAN AIR FORCE GERALDTON, AUSTRALIA NAVY NSA

CP TANGO, KOREA ARMY CAPE COD, MA AIR FORCE LAGO PATRIS, ITALY NAVY NASA

FORT BELVOIR, VA ARMY CLEAR, AK AIR FORCE NORTHWEST, VA NAVY

FORT BUCKNER, JAPAN ARMY CROUGHTON, UK AIR FORCE WAHIAWA, HI NAVY

FORT DETRICK, MD ARMY EARECKSON, AK AIR FORCE

FORT BRAGG, NC ARMY FYLINGDALES, UK AIR FORCE

FORT GORDON, GA ARMY MACDILL, FL AIR FORCE

FORT GREELY, AK ARMY MISAWA, JAPAN AIR FORCE

FORT MEADE, MD ARMY NEW BOSTON, NH AIR FORCE

KUNIA, HI ARMY OAKHANGER, UK AIR FORCE

KWAJALEIN, MARSHALL IS ARMY OFFUTT, NE AIR FORCE

LANDSTUHL, GERMANY ARMY RAMSTEIN, GERMANY AIR FORCE

MENWITH HILL, UK ARMY SCHRIEVER, CO AIR FORCE

SITE C ARMY THULE, GREENLAND AIR FORCE

SITE K, TURKEY ARMY VANDENBERG, CA AIR FORCE

SITE KCS, JAPAN ARMY

TOBYHANNA, PA ARMY

WAHIAWA, HI ARMY

Earth terminal equipment includes antennas; antenna sub systems, antenna structures, and foundations; de-icing systems; radomes; up converters; down converters; high power radio frequency (RF) amplifiers; low noise amplifiers; block up, and down converters;

waveguide and coaxial transmission lines; power, signal, and data cables; air drying and dry air distribution equipment; control monitor and alarm systems; inter-facility links;

interconnect facilities; power distribution equipment; and all equipment typically supporting the RF equipment found within the SATCOM facilities.

In addition to satellite terminal fielding and sustainment, PdM WESS/STS performs systems engineering, acquisition, installation, integration, test, and sustainment of SATCOM terminals, modems, inter-facility links, and associated communications complexes on behalf of the MDA and other users.

TABLE 2. Serviceable SATCOM Equipment Equipment

AN/GSC-39C

AN/GSC-52A

AN/FSC-78B

LBIU

AN/GSC-52B (MET) EBEM Modem AN/TSC-86A/C/D/E/F ESEM Module AN/GSC-70 (KaSTARS)

PAAWNS Modem

AS-3199 Antenna

OM-88 Modem

Modified QRSA Super-Q Antenna

MIDAS

Promina 8000

ICC / ICF

ICF/Convergence Router (Army)

RT-100/200 Power Racks

RT-86 Timing Rack

PTR Distribution Rack

AN/USC-28 Modem

GTC3S/TCCC

TRCC

ICF/Convergence Router (AF)

T Berd 8000/A

FIMS

DISN-TE

Antenna deicing sets

Foreseer

C&Ku band terminals

DCL/SNLC

Radomes

Linkway Modem SLC3S

UCCX iDirect Modem PSAX Riverbed Modems CONEGA Perkins F/O Dowkey Matrix Switch

EMCORE Optiva F/O

1.3 Scope

The scope of this PWS is to provide facility, sustainment and maintenance support including: on-site support to systems which includes installation of systems, site planning and preparation, warranty, sustainment training, incidental procurement, engineering, depot level support and life cycle support for the Global, Joint, and Wideband DoD SATCOM infrastructure encompassing various satellite communication programs, associated equipment, and any other SATCOM systems and tasks as identified by PdM

WESS.

Services include all personnel, equipment, supplies, transportation, tools and materials necessary to perform Depot services and support services required by this service contract. The Contractor shall accomplish maintenance support to keep satellites communications systems fully functional and operational.

1.4 Type of Contract.

This contract will be a hybrid which includes Firm Fixed Price, Time and Material and Cost Reimbursement Contract Line Item Number (CLIN) structure

1.4.1 Severable/Non-Severable Services.

This PWS identifies services that are severable.

1.5 Period of Performance.

The period of performance shall include one 12 month base year, four (4) 12 month option years, and a six (6) month extension per FAR 52.217-8.

1.6 General Information

1.6.1 Organizational Conflict of Interest (OCI)

1.6.1.1 Non-Disclosure Agreement (NDA)

a. Due to the nature of the work to be performed on this contract, the Contractor will be required to submit signed NDA forms for all personnel working under this contract.

Without exception, all Contractors are required to report potential OCI issues to the Contracting Officer (KO) immediately regardless of the stage of the acquisition/contract/order (e.g., pre-solicitation, pre-award, post award, etc.) and regardless of what provisions and clauses are provided for in the contract/order. The cognizant KO will provide the specific certificate of non-disclosure when applicable.

b. Organizational Conflicts of Interest (OCI). Per Federal Acquisition Regulation (FAR) 9.5, OCI may result when factors create an actual or potential conflict of interest on a contract, or when the nature of the work to be performed on the contract creates an actual or potential conflict of interest on a future acquisition. In this procurement, the Army has particular concerns that any proposal received from an offeror which would have the potential to perform services on any implementation contract to which that offeror is organizationally connected, is likely to result in an impermissible “Impaired Objectivity,” “Unequal Access to Information,” or “Biased Ground Rules” OCI (one or more), and thus be ineligible for award under FAR 9.5. Therefore, with respect to this contract, the Contractor agrees that, in consideration of the award of this contract, the Contractor, any Sub-Contractor, consultant, or employee of the Contractor, any joint venture involving the Contractor, any entity with which it is or becomes affiliated by common ownership or with or into which it merges, or any successor or assignee of the Contractor, shall not provide services as a prime, Sub-Contractor, or consultant under any systems integrator contract for current or future Army Program Executive Officer, Enterprise Information Systems programs. The Contractor shall include this requirement in sub-contracts at all tiers. The Contractor agrees that this restraint shall extend throughout this contract period of performance, including any exercised options.

The Contractor agrees and acknowledges that compliance with this restraint at all tiers is a material requirement of this contract. (FAR 9.505-1) The only exception to these restrictions will be if the Contractor submits a comprehensive mitigation plan to the KO that, at the sole discretion of the KO, gives the Government confidence that any current or potential OCIs will be satisfactorily neutralized.

c. The Contractor agrees that if it assists in the preparation of non-developmental specifications or of work statements for a system or services under this contract, or assists in the development of acquisition strategies or evaluation criteria or otherwise provides acquisition support under this contract, it will not be allowed to furnish these items or services, either as a prime Contractor, a Sub-Contractor, or as a consultant

(FAR 9.505-2).

d. The Contractor agrees that if it gains access to proprietary data of other companies, it will protect such data, and it will not use such proprietary data in supplying systems or components in future competitive procurements (FAR 9.505-4). In addition, the

Contractor agrees to protect the proprietary data and rights of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property.

The Contractor also agrees that if it gains access to the proprietary information of other companies that it will enter into an agreement with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and refrain from using the information for any purpose other than that for which it was furnished.

e. The Contractor agrees that it will not distribute reports, data, or information of any nature arising from its performance under this contract, except as provided by this contract, or as may be directed by the KO.

f. The Contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The Contractor will objectively evaluate or advise the Government concerning products or activities of any prospective competitors.

g. The Contractor agrees that it will include the above provisions, including this paragraph, in agreements with teaming partners, consultants, or Sub-Contractors at any tier, which involve access to information covered above. The use of this language within such agreements shall be read by substituting the word "teaming partner," "consultant," or "Sub-Contractor" for the word "Contractor" whenever the latter appears.

h. Personal Conflicts of Interest. In the course of performance pursuant to this contract, Contractor employees will be participating personally and substantially in duties that have a direct and predictable effect upon other non-Federal entities. The Contractor agrees to use its best efforts to ensure those employees and others performing services under this contract avoid conflicts of interest or the appearance thereof. To that end, the Contractor agrees that its employees and others performing services under this contract will, prior to the commencement of performance, sign the Certificate of No Conflict of Interest provided by the KO.

i. Personal and Substantial. To participate personally means to participate directly. It includes the direct and active supervision of the participation of a subordinate in the matter. To participate substantially means that the employee's involvement is of significance to the matter. Participation may be substantial even though it is not determinative of the outcome of a particular matter. However, it requires more than official responsibility, knowledge, perfunctory involvement, or involvement on an administrative or peripheral issue. A finding of substantiality should be based not only on the effort devoted to a matter, but also on the importance of the effort. While a series of peripheral involvements may be insubstantial, the single act of approving or participating in a critical step may be substantial. Personal and substantial participation may occur when, for example, an employee participates through decision, approval, disapproval, recommendation, investigation, or the rendering of advice in a particular matter.

j. Non-Disclosure. In the course of performance pursuant to this contract, the Contractor will access nonpublic information, including acquisition sensitive information. The Contractor agrees that it will not use or disclose any such information unless authorized by the Contracting Officer’s Representative (COR). Contractor further agrees that it will use its best efforts to ensure that its employees and others performing services under this contract will not use or disclose any such information unless authorized by the COR and the Contracting Officer. To that end, the Contractor agrees that its employees and others performing duties under this contract will, prior to the commencement of performance, sign the Certificate of Non-Disclosure provided by the cognizant KO, as necessary.

1.6.1.2 General OCI Situations Where Conflicts May Arise

The following information is provided for clarity pertaining to the general OCI situations where conflicts may arise. OCI categories include, but are not limited to:

a. Unequal Access to Information: A Contractor has access to nonpublic information as part of its performance under a contract that leads to an unfair advantage in the competition for a later contract. Example: A support Contractor obtains source selection sensitive information relating to a procurement and competes for that procurement.

b. Biased Ground Rules: A Contractor sets the ground rules for a future competition.

Example: A Contractor develops requirements (such as the PWS or SOW) then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

c. Impaired Objectivity: A firm is asked to perform tasks that require objectivity, but another role the firm plays casts doubt on the firm’s ability to be truly objective.

Example: Where a Contractor’s work under a contract entails evaluating itself, a subsidiary or affiliate, or a competitor.

1.6.2 Place of Performance

Place of performance include Contractor facilities and Government locations. Government locations are identified in Table 1, or as designated by PdM WESS.

1.6.2.1 On-Site Activities

The contractor shall not perform any onsite activities without concurrence from the COR.

Before any onsite activities take place, the contractor shall develop a task description detailing the work to be performed. This task description shall be provided to the Government prior to the activity to be performed at the request of the COR, other than onsite technical assistance. The Government will coordinate the task description and provide comments or concurrence. The contractor shall incorporate any comments, and after concurrence by the COR the contractor shall provide a cost estimate for the defined activity. The Government will review the cost estimate, which could result in changes, and once the cost estimate is approved by the COR and the Contracting Officer, the contractor shall proceed with the work, based on the availability of funding. Task descriptions shall include relevant past maintenance performed on a particular site, as well as any site surveys performed on this contract or provided as GFM, per the unique requirements of each task. The Government will provide project objectives for: Site preparation, radome de-installation or installation, and facility maintenance.

1.6.3 Hours of Operation

The Contractor is responsible for conducting business between the hours of 0600 - 1700 Eastern Time (ET), Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. These hours are established as part of the routine business hours. These hours may change due to on-site meetings, site surveys, installations, or other efforts requiring extended work hours. The contractor may travel on weekends in order to meet project schedules. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

A standard workweek will consist of 40 hours, Monday through Friday, covering core working hours. Core working hours to be covered for personnel any Contractor facility are from 9 AM to 3 PM ET. Lunch breaks shall be unpaid and shall not be part of the standard 8 hour workday; the Contractor shall not bill the Government for any lunch periods.

The Contractor shall be available to work on-call or extended hours to perform mission essential tasks that are within the service contract scope. The COR will identify the parameters of on-call or extended duty, and notify the Contractor. The Contractor shall receive concurrence via e-mail by the COR prior to working any extended hours. Extended hours shall be charged at the current labor rate. The COR shall certify that there are sufficient funds available on the labor contract line item number(s) to cover the extended hours and associated costs prior to approving such requests. Travel will be to CONUS and OCONUS destinations. Travel will be cost-reimbursable - no fee.

The Contractor shall provide notification of key personnel being out of the office for more than three work days at least one week in advance with the exception of emergency leave.

The Contractor shall provide replacement key personnel when individuals will be out of the office for five business days or more.

1.6.4 Contingency Operations Plan

The Contractor shall prepare and submit a Contingency Operations Plan to the Government. The Contingency Operations Plan shall document Contractor plans and procedures to maintain support during an emergency. The Contingency Operations Plan shall include the following:

• A description of the Contractor’s emergency management procedures and policy

• A description of how the Contractor will account for their employees during an emergency

• Planned temporary work locations or alternate facilities

• How the Contractor will communicate with Government during emergencies

• A list of primary and alternate Contractor POCs, each with primary and alternate telephone numbers

• Procedures for protecting Government Furnished Equipment (GFE)/Government furnished property (if any)

• Procedures for safeguarding sensitive and/or classified Government information (if applicable)

1.6.5 Recognized Holidays

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

Normally, services will not be required to be performed on recognized holidays. Every effort will be made to prevent work being performed on recognized holidays; however, it may be necessary to perform services on recognized holidays to meet baseline schedules or to prevent interruption of operations during onsite activities.

1.6.6 Contracting Officer’s Representative (COR)

The COR will be identified by separate appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of GFP, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.7 Key Personnel

The following positions, to include minimum qualifications, are considered key personnel by the Government:

Program Manager:

• 10 years of experience supporting SATCOM sustainment prime contracts within the last 10 years

• 10 years of experience managing multiple funding line items from numerous sources with differing appropriation categories on contracts in excess of $30M

• Current PMP certification

• Degree in Business (MBA) or related field

• Available for regular and impromptu meetings with PdM WESS personnel at Ft.

Belvoir, VA

SATCOM Support Warehouse Manager:

• 10 years of experience managing engineering and technical personnel in support of

SATCOM related project

• 10 years of experience as a Project Manager in support of SATCOM related projects

• 8 years of experience managing a SATCOM sustainment support warehouse

• Available for regular and impromptu visits to Tobyhanna Army Depot (TYAD)

• 5 years of experience managing the disposition of Government assets through the

DRMO process

• 5 years of experience managing an incident tracking data base to document all warehouse related transactions including receipts, stock movements, shipments, dispositions, repairs, and calibrations

• 5 years of experience handling and safe guarding Controlled Cryptographic Items

• 5 years of experience shipping to and from OCONUS locations commercially, having a complete understanding of the export control compliance requirements

SATCOM Support Subject Matter Expert (SME):

• 10 years of experience in SATCOM maintenance, sustainment and support services, including engineering and design development. Experience must include extensive support of the following systems: Teleport C&Ku terminals (16.0 meter C band antenna and 9.0 meter Ku band antenna), RHN terminals (9.2 Ku and Ka band antennas), SLC3S BBSN terminal (9.0 Ku antennas).

• 10 years of experience in managing the interaction between site preparation/facility design and the installation of new SATCOM systems and radomes. This includes managing the development of site specific, site preparation design packages, coordinating these design packages with the customer, and implementing the design.

• 10 years of experience in gathering site unique radome requirements, including the interface with an existing facility, and the development of site specific specifications and work statements for 22-93 foot radomes, including accessories and installation, and ECUs and insulation, as required.

• Bachelor Degree in Engineering

SATCOM Antenna SME:

• 10 years of experience in antenna design and development technology

• Subject matter expert in Radio Frequency (RF) technology for SATCOM applications

• Subject matter expert in interaction between antenna performance and radome performance, including testing in X and Ka bands

• Bachelor Degree in Engineering

SATCOM Antenna Sustainment SME:

• 10 years of experience in maintenance and sustainment of large antenna systems and shelters, including teleport C& Ku terminals, RHN terminals, SLC3S BBSN terminals, AN/FSC-78C terminals, AN/GSC-52B terminals, AN/GSC-39C terminals, AN/USC-38 EHF terminals, RT-1828 UHF terminals

• 10 years of experience as a field supervisor for SATCOM antenna maintenance crews covering the terminals listed above

• SME in corrosion protection of fielded antenna systems listed above and ancillary equipment

• Experience with roped and scaffold access for the maintenance/refinishing of large SATCOM antennas

• Available for travel to OCONUS locations for extended durations

1.6.8 Contractor Personnel Performance/Replacement

The contractor is required, at a minimum, to be staffed in accordance with the following:

• 50% staffed 30 days after award.

• 100% fully staffed 90 days after award.

Substitutions of proposed Key Personnel should not be allowed for a period of 6 months after award, except under extreme circumstances. Any substitution or replacement Key Personnel shall have the necessary experience/knowledge required to perform the duties in support of the task defined herein. For temporary and/or permanent replacement of Key Personnel, the Contractor should provide a resume for each individual to the COR.

Resumes should be provided at least two weeks (or as mutually agreed upon) prior to making any personnel changes.

1.6.9 Special Qualifications

The Contractor shall recruit, manage, and retain a workforce with the requisite mix of skills and experience to meet the Government’s objectives and execute the tasks identified in this PWS. The following is a list of key capabilities that need to be met by the contractor’s work force. The Contractor shall notify the COR when a deficiency or loss of skillset occur.

Depot support-capability to run a warehouse with 165,000 square foot of indoor storage and 21,000 square foot of outdoor storage on an everyday basis, controlling an estimated 25,000 number of line items, shipping an estimated 40 items per month and receiving an estimated 300 parts per month, disposing of an estimated 150 parts per month through DRMO, shipping to and from CONUS and OCONUS locations, repairing critical communications equipment, such as high power amplifiers and low noise amplifiers, managing warranties on teleport and non teleport equipment, including an estimated 855 items plus licenses. Capability to manage export compliance, to manage asset management tools, to provide and manage incident reporting for worldwide sites, including requests for parts, requests for repairs, and requests for technical assistance. Minimum years of relevant experience-10 years.

Engineering support-capability to have an engineering staff that has design, production, test and installation experience on the commercial SATCOM equipment spelled out in paragraph 1.2 of the PWS. Engineering disciplines need to include RF engineering, in particular the capability to conduct and develop obscuration studies, to understand the interactions between antennas and radomes, to develop test procedures for newly installed antennas; mechanical engineering, in particular the capability to modify mechanical and structural components within antennas, radomes and shelters; civil engineering, in particular the capability to conduct all phases of site planning and site preparation design and the implementation for MET and for radome installation; electrical engineering, in particular the capability to modify or upgrade electrical systems, power systems and control systems at SATCOM facilities. Minimum years of relevant experience-12 years, including at least 1 site preparation design package and site preparation implementation at a MET terminal location.

Radome de-installation and installation-capability to de-install and reinstall the same radomes at an existing site and to install new radomes from 22 foot radomes to 93 foot radomes of all manufactured types. This includes planning activities, determining the correct heavy equipment and special tool requirements, staging de-installation and installation activities, replacing mechanical and chemical anchor bolts, evaluating radomes for maintenance and recommending and implementing maintenance activities. Minimum years of relevant experience-10 years, including 1 radome de-installation and 1 radome installation of a MET compliant 63 foot radome.

Onsite maintenance-capability to perform onsite maintenance up to 3 sites simultaneously for the commercial SATCOM equipment spelled out in paragraph 1.2 of the PWS. This includes maintenance on antennas, shelters, and radomes. This includes lubrication services, replacement of failed items, modifying items onsite that are beyond economical repair. This includes painting and corrosion control from touch up painting to complete antenna refinishing, meeting all local, state and federal environmental requirements. This includes development of maintenance check lists, site coordination to arrange for ASIs, shipment of tools and arrangement for heavy equipment rentals, development of comprehensive maintenance reports that details all work that was done onsite, and work that was deferred. Minimum years of relevant experience-10 years.

Technical assistance-capability to provide immediate telephonic technical assistance for the SATCOM equipment spelled out in paragraph 1.2 of the PWS and to provide experienced engineering and technical personnel to worldwide sites to resolve complex problems on short notice. Minimum years of relevant experience-10 years.

Site preparation- capability to plan, design and implement unique site preparation for MET and other SATCOM sites to include large scale civil and electrical work. . Minimum years of relevant experience-5 years, including at least 1 site preparation design package and implementation at a MET terminal location.

Training-capability to plan and implement C&Ku terminal onsite training as spelled out in paragraph 4.12. Minimum years of relevant experience-2 years SATCOM instruction with MOS 25S or 5 years SATCOM instruction at C&Ku terminal sites.

TYAD project and technical support-capability to provide support to TYAD for a variety of fabrication, repair, rework, modification, and installation projects as spelled out in paragraph 4.11.3.Minimum years of relevant experience- 20 years, including 15 years working at TYAD in support of SATCOM programs.

1.6.10 Transition-In/Transition-Out

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall provide a transition-in and transition-out plan as follows:

1.6.10.1 Transition-In Plan

The Contractor shall submit, as part of its proposal, a detailed description of the procedures it will employ during the Transition-In period (which shall be the initial 90 days after award) to meet full mission and operational capability. These procedures shall describe the steps the Contractor will take and processes it will use in order to be prepared to assume complete responsibility for performance of this PWS no later than the end of the Transition-In period. These procedures shall include a detailed milestone chart and narrative describing the chronological sequence of events that will be accomplished during the Transition-In period. Additionally, the Contractor shall include with the Transition-In plan a recruitment strategy which the Contractor proposes to utilize in order to meet the PWS requirements. Particular emphasis shall be placed on the phase-in period. This ramp up period shall include a schedule for implementation of Full-Time Equivalents (FTEs) by labor category. The Contractor shall provide to the COR the qualifications and experience of proposed personnel. The Contractor is required to reach full mission and operational capability within this 90 calendar day Transition-In period.

This transition plan shall include, but is not limited to the following actions:

• Coordinate with Government representatives.

• Review, evaluate, and transition current support services Transition historic data to new Contractor system.

• Complete Government-approved training and certification process.

• Transfer hardware warranties and software licenses (if applicable).

• Transfer of all available system/tool documentation to include, at a minimum: user manuals, system administration manuals, training materials, maintenance reports, trip reports configuration control documents, and all other available documents required to operate, maintain, and administer systems.

• Transfer compiled and un-compiled source code, to include all versions, maintenance updates, and patches (if applicable).

• Perform orientation phase and program to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes.

• Distribute Contractor purchased Government owned assets, including facilities, equipment, furniture, phone lines, computer equipment, etc.

• Transfer GFE, Government Furnished Information (GFI), and GFE inventory management assistance.

• Complete applicable briefings and personnel in-processing procedures.

• Coordinate with the Government to account for Government keys, ID/access cards, and security codes.

1.6.10.1.1 Transfer-In Equipment Accountability

Thirty calendar days prior to the completion of the current contract an observation period shall occur, at which time management personnel of the incoming workforce may observe operations and performance methods of the incumbent Contractor. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure the continuity of services. The incumbent Contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor.

The incumbent Contractor shall fully cooperate with the succeeding Contractor and the Government so as to not interfere with their work duties.

1.6.10.2 Transition - Out Plan

The Contractor shall establish and implement plans for an orderly transition-out period of the contracted operations at the expiration of the contract. The Contractor shall submit a transition-out plan. The transition-out procedures shall not disrupt or adversely affect the daily conduct of business. The Contractor shall provide the KO with copies of changes and revisions for review and approval prior to implementation.

1.6.10.2.1 Transition- Out

Thirty calendar days prior to the completion of the contract (to include option periods), an observation period shall occur, at which time management personnel of the incoming workforce may observe operations and performance methods of the incumbent Contractor. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure the continuity of services. The incumbent Contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor. The incumbent Contractor shall fully cooperate with the succeeding Contractor and the Government so as to not interfere with their work duties.

This transition plan shall include, but is not limited to the following actions:

• Coordinate with Government representatives.

• Review, evaluate, and transition current support services Transition historic data to new Contractor system.

• Complete Government-approved training and certification process.

• Transfer hardware warranties and software licenses (if applicable).

• Transfer of all system/tool documentation to include, at a minimum: user manuals, system administration manuals, training materials, disaster recovery manual, requirements traceability matrix, configuration control documents, and all other documents required to operate, maintain, and administer systems and tools.

• Transfer compiled and un-compiled source code, to include all versions, maintenance updates, and patches (if applicable).

• Perform orientation phase and program to introduce Government personnel, programs, and users to the Contractor's team, tools, methodologies, and business processes.

• Distribute Contractor purchased Government owned assets, including facilities, equipment, furniture, phone lines, computer equipment, etc.

• Transfer GFE, GFI, and GFE inventory management assistance.

• Complete applicable briefings and personnel in-processing procedures.

• Coordinate with the Government to account for Government keys, ID/access cards, and security codes

1.6.10.2.2 Transition-Out Property Accountability

One month prior to expiration, an inventory of all GFP shall be conducted by the Contractor and observed by the Government. The Contractor shall prepare, certify, and submit a detailed final inventory report. The inventory shall include the same information called for in the initial inventory. During the final inventory, all GFP shall be jointly inspected. All discrepancies shall be disclosed and shall be corrected as determined by the KO. At contract completion, the Contractor shall return all Government property, inclusive of all addition and minus transfers or dispositions. Returned GFP shall be in the same condition as it was when it was originally furnished, less normal wear and tear.

1.6.11 Post Award Conference

Upon contract award, the Contractor shall conduct a one-day Kick-Off Meeting scheduled with the COR and the Contracting Officer. The Kick-Off Meeting will review goals and objectives, and to discuss technical requirements, administrative matters, and security requirements. Discussion will also facilitate Government Furnished Information/Materials/Equipment (GFI/GFM/GFE), schedule, review cycles, and invoicing. The Kick-Off Meeting shall include:

a. Key personnel shall…