SAM31 Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT FOR

SMALL ARMS MAINTENANCE COURSE (SAM 31)

PURCHASE FOR THE

7th ARMY TRAINING COMMAND

COMBINED ARMS TRAINING CENTER

7ATC, CATC

1 October 2019

Revision 13 Jan 20

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1. Description of Services/Introduction: This is a non-personal services contract to provide Small Arms Maintenance Courses (SAM31) to USAREUR soldiers, who are serving or are scheduled to serve as unit armorers. The mission of Combined Arms Training Center (CATC) under this contract is to provide instructional services for a two (2) week course in Small Arms Maintenance (SAM 31) to Government identified USAREUR personnel and if authorized US Army Coalition Partners if and when required. The contractor shall provide all required staff, faculty, supervision and printed instructional material to include the student workbooks, practical exercises, and instructor lesson plans not otherwise provided by the Government. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2. Background: The Combined Arms Training Center (CATC) manages and conducts the USAREUR Institutional Training Program. Small Arms Maintenance is part of CATC’s contracted training program since 1985.

1.3. Scope: The contractor shall provide non-personal services. Maintain physical security of weapons in an arms room. Train and qualify soldiers to serve as unit armorers to manage the unit arms room and perform unit level maintenance and repair on a variety of hand-held, shoulder-fired and crew-served weapons. This includes disassembly, re-assembly, inspection, troubleshooting, function testing, and care/cleaning of weapons IAW the Program of Instruction (POI) at Attachment 4.

1.4. Objective: The objective of the course is to provide soldiers with the knowledge to function as the unit armorer and to be knowledgeable of the arms room operations and maintenance of small arms.

1.5. General Information:

1.5.1. Quality Control Plan (QCP): The contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. At a minimum, the QCP must include the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the contractor's Quality Control Team.

b. How the contractor will monitor work to ensure that performance complies with all timelines, deadlines, and goals.

c. How the contractor will monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses.

d. How the contractor will monitor and ensure staff qualifications remain current and valid throughout contract performance.

e. How the contractor will ensure all keys issued will remain controlled items.

f. How the contractor will inventory and track maintenance of all Government

Provided Equipment / Materials.

g. How the contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future

h. How the contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

A final QCP shall be submitted to the Contracting Officer’s Representative (COR) for review and acceptance within 30 calendar days after date of contract award. After acceptance of the QCP, the contractor will receive the KO’s acceptance in writing. Any changes to the accepted QCP will be required to be resubmitted for acceptance within 10 calendar days.

The Contractor shall bring identified issues or potential problems that might affect future performance to the attention of the COR as soon as possible. Verbal reports will be followed up by written reports within 10 calendar days.

1.5.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays: The contractor shall perform on German holidays and shall not perform on US holidays unless specifically requested on exceptions.

1.5.3.1. The U.S. holidays are:

New Year's Day January 1st

M L King Memorial Day 3d Monday in January Presidents' Day 3d Monday in February Memorial Day last Monday in May Independence Day July 4th

Labor Day 1st Monday in September Columbus Day 2d Monday in October Veterans' Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2. The German national and local holidays are:

New Year’s Day 01 January Three King's Day (Only in Baden Wurttemberg and Bavaria) 06 January Good Friday varies yearly Easter Monday varies yearly Labor Day 01 May Ascension Day varies yearly Whit Monday varies yearly Corpus Christi (Only in Baden-Wurttemberg, Bavaria, Hessen, Nordrhein- Westphalia,Rhineland-Palatinate and Saarland) varies yearly Assumption Day (Only in Saarland and Roman Catholic areas of Bavaria) 15

August Day of German Unity 03 October All Saints' Day (Only in Baden-Wuerttemberg, Bavaria, 01 November North Rhine-Westphalia, Rhineland-Palatinate and Saarland)

1st Christmas 25 December 2nd Christmas Day 26 December

1.5.4. Hours of Operation: The contractor shall establish work schedules, which will provide adequate staffing to meet all requirements of this contract. At a minimum, the contractor shall be expected to deliver courses of instruction between 0730 and 1830 hours, Monday through Friday, with the exception of U.S. recognized holidays. Hours of instruction will be determined by the schedule submitted to the contractor.

1.5.4.1. Government Facility Office Hours: Reserved

1.5.4.2. Government Facility Operating Hours: Reserved

1.5.4.3. Contractor Support Hours: Reserved

1.5.4.3.1. Contractor Work Plan: Reserved

1.5.5. Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday.

However, announced training holidays or exodus of military personnel may provide the contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6. Place of Performance: Courses shall be provided at the U.S. Army resident training site at CATC in Vilseck, Germany, or on site at the requiring unit’s location as Contracted Mobile Training Team (CMTT) throughout Germany, other European countries or the African Command, if required. Each CMTT will be reviewed, evaluated and approved separately by CATC to ensure that training will be possible at the unit’s location.

1.5.7. Type of Contract: The Government will award a USAREUR-wide Firm-Fixed Price, Indefinite Delivery Type contract. Funds will be obligated per Task Orders.

1.6. Security Requirements:

1.6.1. Security Program: RESERVED

1.6.2. Personnel Security Clearance Requirements: Reserved

1.6.3. Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Germany specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 (and AE 190-16-G German translation) can be found on the following website:

https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf; German translation https://media.defense.gov/2017/Apr/27/2001921547/-1/-1/0/AER190-16-G.pdf

1.6.3.1. In addition, the Contractor shall provide the COR an Initial Installation Pass Log within 30 days after contract award. The log must at a minimum contain the following information – Last Name, First Name, Date of Birth, Job Position, Passport #. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

1.6.3.2. The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) workdays.

1.6.3.3. Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within three (3) working days..

1.6.3.4. Common Access Cards (CAC): The Contractor shall provide the following information: Last, First Middle Name, Cadency Name, Personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) to the COR with 15 calendar days after award (unless circumstances require otherwise and as directed by the Contracting Officer). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

1.6.3.4.1. The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within five (5) days after changes have been made (unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4. Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.6.4.1. Reserved

1.6.4.2. Reserved

1.6.5. Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.6. Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.7. Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officers Representative (COR). In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the COR, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.8. Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the COR will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1. The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9. Contracting Officer Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10. Key Personnel: The following personnel are considered key personnel by the Government: Program/Contract Manager, Lead Instructor, Instructors. The contractor shall identify, by name and individual resumes, contract key personnel (e.g. contract manager, lead instructor, instructors, etc.), and furnish descriptions of their responsibilities and anticipated areas of assignment (geographical base of operation) in their proposal.

1.10.1. Contract Manager: The contractor shall identify a contract manager for contractual matters and shall provide name, title, work phone number, cell phone number and email address to the COR within the 30 calendar days after contract award. This is the individual that the COR will deal with concerning the contracted course and contract performance. This person shall have full authority of the contractor, and shall be able to read, write, speak and understand English level III IAW AE Pamphlet 690-70 Appx H.

1.10.2. Lead Instructor: The contractor shall identify an on-site lead instructor to serve as the POC for each training session for issues and discrepancies that may arise.

1.10.3. Instructors: The contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract.

Personnel performing work under this contract shall remain employees of the contractor and shall not be considered employees of the US Government.

1.10.4. Lead Instructor/Instructors Qualifications: The contractor shall provide fully qualified training instructors, who, as a minimum, have at least three (3) year’s experience within the past five (5) years in the area of expertise required to instruct Small Arms Maintenance, serving as a Unit Armorer, or working in some other professional capacity that requires the management of an arms room and maintenance and repair of a variety of hand-held, shoulder-fired and crew-served weapons.

1.10.4.1. All instructors shall have at least two (2) years of instructional experience in a formal setting.

1.10.4.2. The lead instructor shall possess subject matter experience with all POI subjects and all identified small arms systems. These qualifications shall be identified in the lead instructor’s resume.

1.10.4.3. The contractor shall ensure that all instructors are proficient in the subject matter of the POI subjects; this will be evidenced by the resumes submitted to the KO with the proposal. Instruction shall be presented in the English language; the instructors must be clearly understood by the students.

1.10.5. Instructor Resumes: Instructor resumes shall be submitted as part of the proposal and shall document how each proposed instructor is qualified to teach the program.

1.10.5.1. The KO or COR will review resumes of replacement and substitute instructors for adherence to contract requirements. No replacement/substitute instructor may teach prior KO or COR approval.

1.10.6. The Government reserves the right to bar from the job site(s) any contractor employee who endangers persons or property, and/or whose behavior is inconsistent with the requirements of this contract. In such cases, the KO will advise the contractor of the reason for barring the employee. The barring of such an employee from the job site shall not relieve the contractor of the requirement to provide sufficient qualified personnel to adequately perform the services as set forth herein.

1.10.7. Personnel Appearance: Contractor instructor personnel shall present a neat and clean appearance while in class and shall wear a visible name tag stating name, position, and contractor company to be easily recognized as contractor employees.

1.10.8. Special Qualifications: Prospective offerors shall provide documentation certifying their accreditation with at least one of the accrediting agencies listed below.

Only offerors providing documentation supporting this requirement will be evaluated further.

(1) Middle States Association of Colleges and Schools.

(2) New England Association of Schools and Colleges I, Commission on Institutions of Higher Education.

(3) New England Association of Schools and Colleges II, Commission on Technical and Career Institutions.

(4) North Central Association of Colleges and Schools.

(5) Northwest Association of Schools and Colleges.

(6) Southern Association of Colleges and Schools, Commission on Colleges.

(7) Western Association of Schools and Colleges, Accrediting Commission for Community and Junior Colleges and Accrediting Commission for Senior Colleges and Universities.

(8) Association of Independent Colleges and Schools.

(9) Accrediting Commission for Career Schools and Colleges of Technology.

(10) Accrediting Commission of the Distance Education and Training Council.

(11) Accrediting Association of Bible Colleges.

(12) Accrediting Bureau of Health Education Schools.

(13) Council on Occupational Education.

(14) Association Theological Schools in the U.S. and Canada.

1.11. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel identification shall be easily identifiable through the display of badges IAW AER 27- 715 Contractor Identification.

1.12. Reserved

1.13. Contractor Travel: Contractor personnel may be required to travel in order to provide the on-site services at the requesting unit’s site. Contractor personnel may also be required to travel in order to receive Government mandated training. Additional costs associated with CMTT or Government mandated training will be negotiated separately, and if approved by the KO, will result in the issuance of a firm fixed price task order. CMTT and Government mandated training travel costs will be calculated in accordance with, and shall not exceed, Joint Federal Travel Regulation (JFTR) authorized limits. Contractor will be notified by the COR, at a minimum, 30 days prior required travel.

1.14. Other Direct Costs: ”Reserved”

1.15. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/dodimagery/commercialuse.html.

1.17. Non-Disclosure Statements: N/A

1.18. Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19. Phase In/Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30 day phase in period. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.20. Safety: At a minimum, the contractor shall follow safety recommendations and job hazard analysis IAW USAG Bavaria Safety Office Job Hazard Analysis Standard Operating Procedures.

1.20.1. Safety Plan and Program: The contractor shall maintain a safe teaching environment both in the classroom and during hands-on operations. Job Hazard Analysis SOP can be found under: http://www.bavaria.army.mil/directorates/safety.html

1.21. Environmental Compliance: See USAG Bavaria Environmental Brochure (web page listed below)

1.21.1. Environmental Compliance Plan and Program: The contractor shall follow USAG Bavaria Environmental Brochure and any other applicable regulation to ensure the preservation of resources and the environment.

http://www.bavaria.army.mil/docs/Environmental_Brochure_English.pdf

1.22. Required Training:

1.22.1. Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based contractor employees and associated sub- contractor employees. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 10 calendar days after completion of this training by all employees and subcontractor personnel.

AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel must complete refresher training every twelve

(12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 10 calendar days after completion of the training.

1.22.2. OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) days of employment under this contract. Verification of the training shall be provided to the COR within ten (10) days after completion of the training OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html.

Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within ten (10) days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within ten (10) days after completion of the training.

1.22.3. iWATCH/iSALUTE Training: The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR within 30 calendar days after the contract is awarded.

1.22.4. Information Assurance (IA) Training:

1.22.4.1. All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the Department of Defense (DoD) IA Cyber Awareness Training within thirty (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty (30) days after employment of new personnel. Verification of the training shall be provided to the COR within ten (10) days after completion of the training.

1.22.4.2. All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information

Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.22.4.3. All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS), the web address is https://atc.us.army.mil/iastar/index.php. Verification of registration shall be provided to the COR within thirty (30) days after registration. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within ten (10) days after completion of the training.

1.22.5. Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than ten (10) days after completion. Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.htm

1.23. Authorization to Perform Services in Germany:

1.23.1. Contractors performing services in the Federal Republic of Germany (FRG) shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

1.23.2. Contractor employees who: (a) are not nationals of Germany or other European Union countries; (b) are not members of the force, the civilian component or their dependents; or c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the NATO SOFA shall possess work and residence permits.

1.23.3. By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement. Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for default.

1.24. Notice to Proceed: RESERVED

1.25. Electromagnetic Compatibility Directive: RESERVED

1.26. Government Property and Services: RESERVED

1.27. Conventional Forces Europe (CFE) Treaty Verification Inspection: RESERVED

1.28. Instructor Certification Program: Instructors shall complete the Combined Arms

Training Center Instructor Certification Program within 12 months of the contract start-up date or within 12 months for new hires. Previously experienced Combined Arms Training Center Instructors will be given constructive credit for certification requirements deemed appropriate by the COR and subsequently approved by the Branch Chief. Completion of both the instructor certification program and a satisfactory annual instructor evaluation by CATC Course Development and Evaluation Auditor are conditions of employment.

1.28.1. Common Faculty Development – Instructor Course: Contractor instructors are required to complete the CFDIC course within 12 months after contract start or instructor hiring date. Instructors who have attended formal instructor training within the past 5 years are not required to complete CFDIC training again. In the event CFDIC is replaced by fundamentally new methodology of teaching, that training will be required in lieu of.

1.28.1.1. The Government will make the training available to contractor instructors. The training is two (2) weeks in length and will be conducted in Vilseck, Germany.

1.28.1.2. Scheduling for training shall be arranged through the COR.

1.28.1.3. The contractor does not have to pay tuition fees for mandatory training. However, incurred expenses for time and attendance of instructors is the responsibility of the contractor.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms: Where “as shown”, “as indicated”, “as detailed”, or words of similar import are used, it shall be understood that reference is made to this contract, including the PWS and all attachments, unless stated otherwise.

2.1. Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - As defined in DFARS 202.101, means an employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Day – means, unless otherwise specified, a calendar day

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

D – Demonstration - This method shows, tells, and explains an operation or procedure, usually combining oral explanation with operation or handling of systems, equipment, or materials. The instructor/student ratio is 1/per class.

E2 – Examination/Knowledge Testing - This type of testing is used to measure objectives related to classroom instruction. The instructor/student ratio is 1/per class. The instructor shall grade examinations.

Government - In association with this PWS “Government” means Combined Arms Training Center (CATC), or Contracting Officer/Contracting Officer Representative or US Army Europe, whichever is applicable.

Government-furnished property - means property furnished to the contractor the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government property - means all property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property.

Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

MOS – Military Occupational Specialty. A term used to identify a grouping of duty positions.

PE – Practical Exercise.

PE1 – Practical Exercise 1. This type includes physical contact with equipment. This type meets the requirements for “hands-on” training.

PE3 – Practical Exercise 3. This type requires students to demonstrate their knowledge of a subject or task, usually by means of a paper and pencil exercise while in a classroom setting.

Examples include: Filling out forms or paper and pencil exercises in lieu of actual equipment or references.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

POI – Program of Instruction. A control document and formal course record which describes the training material and content, type of instruction, and resources required to conduct training.

PRS – Performance Requirements Summary. Identifies the key service outputs of the contract that will be evaluated by the government to assure the contractor meets the contract performance standards.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2. Acronyms: Although not inclusive of every term used within this PWS, the following provides a list of acronyms used throughout this PWS or commonly used in the acquisition field

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT Anti Terrorism ATCTS Army Training Certification

Tracking System CAC Common Access Card CATC Combined Arms Training Center CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations

CFDIC Common Faculty Development-Instructor Course CLIN Contract Line Item CMTT Contracted Mobile Training Team CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DS/GS Direct Support/General Support FAR Federal Acquisition Regulation GE Germany GFP Government Furnished Property HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer IA Information Awareness IAW In accordance with IGCE Independent Government cost Estimate IT Information Technology JFTR Joint Federal Travel Regulation NLT Not later than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPS Operations Branch OPSEC Operation Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out PLL Prescribed Load List PMCS Preventive Maintenance Checks and Services POC Point of Contact POI Program of Instruction PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SAM31 Small Arms Maintenance Course SOP Standard Operating Procedures STB Sustainment Training Branch TAMMS The Army Maintenance Management System TDC Training Development Capability TE Technical Exhibit

TM Technical Manual USAREUR US Army Europe UOM Unit of Measure

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services:

3.1. Services:

3.1.1. Reproduction Services: The Government will provide reproduction services for all materials needed for instruction, including, but not limited to course workbooks, student handouts, charts, diagrams and practical exercises. All reproduction services provided in support of this contract shall be coordinated with and/or approved by the designated representative IAW organizational policies and procedures.

3.1.2. Communications: The Government will provide telephone instruments, telephone line, LAN connections, and repair services for such instruments and lines that are mandated for education services. The communications equipment and services are for official use only during the period of the contract. The Government will provide telephone communication service for local Class C (those authorized for transaction of the installation’s official business without access to commercial telephone, local, or long distance lines), in the performance of this contract.

3.1.3. Custodial Service: The Government will provide custodial service under an existing contract. Details of specific services provided and frequencies of services may be obtained from the COR.

3.1.4. Refuse Collection: Refuse collection will be provided in conjunction with custodial services. Contractor personnel shall follow local organization policy and procedures for recycling.

3.1.5. Security Police and Fire Protection: The Government provides police and fire protection services.

3.1.6. Equipment Maintenance: The Government provides maintenance and repair due to fair wear and tear for Government provided equipment. The contractor shall contact the COR to report required maintenance.

3.1.7. Facilities Maintenance. The Government provides real property maintenance.

3.1.7.1. Care of Facilities and Equipment: The Contractor shall exercise prudent use of Government provided facilities and equipment and maintain equipment at the appropriate level in accordance with the appropriate technical manuals.

3.1.7.2. Unauthorized Use of Equipment: The Contractor shall not use, or allow others to use, Government provided supplies, materials, or facilities to accomplish work other than that required under this PWS.

3.2 Facilities: The Government will provide the following:

3.2.1. Training facilities (including classrooms and storage rooms for equipment).

3.2.2. Office space with desks, chairs, bookcases, filing cabinets, telephones and computers for use in performance of the contract.

3.2.3. Email and internet access for use in connection with performance of the contract only.

Email and Internet access is subject to compliance with Army and local policies.

3.3. Utilities: The Government will provide all utilities in the training facility and in the office(s) for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities. The contractor shall use the lights only in areas where and when work is actually being performed, also the water faucets and/or valves after use shall be turned off. The contractor shall not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.

3.4. Classroom Equipment and Office Material: The Government will provide classrooms equipped with furniture and electronic equipment as necessary to provide instruction.

Expendable office material for student use will also be provided.

3.5. Special tools, course material and equipment: The Government will provide:

3.5.1. All training aids, tools, and weapons listed in the POI.