Draft SOW Contractor Support.pdf

Statement of Work (SOW) Contractor Support for Safety, Health & Environmental Programs Division

1. GENERAL INFORMATION

A. Title of Project / Identification of the Requirement

Safety, Health & Environmental Programs Support Service

B. Background

The purpose of this contract is to acquire quality medical and occupational safety and health professionals to support the mission of the Safety, Health & Environmental Programs Division.

C. Scope / Purpose & Objective

U.S. Secret Service (USSS), Safety, Health and Environmental Program Division (SAF) requires a new, firm fixed price contract to acquire qualified Contractor personnel to include an Occupational Safety and Environmental Specialist, Industrial Hygienist, Registered Nurse, Nurse Practitioner, Medical Information Technology (IT) Specialist and Medical Administrative Assistant.

D. Security Requirements

Contractor personnel performing work under this contract/order shall be able to obtain a Tier 4 Background Investigation or have an in-scope Tier 4 Background Investigation with another agency at time of the proposal submission and must maintain the level of security required for the life of the contract/order.

Controlled Access Facilities / Information Systems Security:

• The contractor and his/her employees and sub-contractors shall be citizens of the United States.

• The US Secret Service Contracting Officer Representative (COR) or their US Secret Service designee is responsible for determining the contract employee’s position description level as being either Escort Access, Low Risk, or High Risk. The COR or their designee will also make the determination when contract employees require access to US Secret Service controlled Information Technology systems, unless otherwise stipulated within this Performance Work Statement.

• Contract employees shall undergo a Suitability Assessment as determined by the US Secret Service’s Personnel Security Vetting Division Contractor Support Branch (PSV-CSB) prior to performing any work within US Secret Services controlled access facilities or on US Secret Service’s information technology systems. Additional Continuous Suitability Reviews will be required for continued work requirements as determined by PSV-CSB, but no less than once every two years.

• All contractors shall ensure that their employees are precleared prior to the start of any US Secret Service (USSS) contract. Contractor employees for High Risk shall possess a current Tier 4 Background Investigation prior to performing any work within USSS controlled access facilities or on USSS information technology systems. The COR or their designee is responsible for ensuring that all employees supporting USSS contracts are compliant with USSS security requirements. Additional Continuous Suitability Reviews shall be required for continued work requirements as determined by Personnel Vetting Division).

• At a minimum, the contractor shall submit to the COR the following completed documentation for each High-Risk contract employee requiring access to US Secret Services controlled access facilities, in order to satisfy initial and/or recurring (as requested by the COR) Continuous Suitability Reviews:

o DHS-11000-25: Form Contractor Fitness/Security Screens Request Form o SSF 4024: US Secret Service Non-Disclosure Agreement o SSF 3230A: Disclosure and Authorization Pertaining to Consumer Reports

Pursuant to the Fair Credit Report Act o Form 14767: Consent to Disclose Tax Compliance Check (IRS Tax Form) o OF 306: Optional Form 306

• When work performance requirements exceed non-sensitive standards, additional Continuous Suitability Reviews will be required prior to access being granted, specifically:

• Contract employees who provide support in Non-IT Low Risk positions must have undergone a minimum of a Tier 1/NACI (National Agency Check and Inquiries) or a higher level favorable Public Trust background investigation within the last 5 years.

• Contract employees who provide support in High-Risk positions must have undergone a minimum of a Tier 4 Public Trust or higher-level favorable background investigation within the last 5 years.

• For certain positions, PSV may require a contractor to complete the below electronic forms and be subject to a personnel security interview:

Low Risk - S F 85: Questionnaire for Non-Sensitive Positions High Risk - SF 85P: Questionnaire for Public Trust Positions

Privacy Act: Personnel who have access to Privacy Information shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

This effort is for information technology that has been determined by the Chief Information Officer (CIO) to be “high risk”.

Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use.

Badge/Key Control: The contractor shall establish and implement methods of making sure all badges, keys, and/or key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering badge/key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost badges, lost or duplicate keys/key cards to the Contracting Officer.

In the event keys, are lost or duplicated, the Government can bill the contractor the total cost of re-keying or the replacement of the lock or locks. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

The contractor shall prohibit the use of Government issued badges, keys, and/or key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

E. Non-Disclosure Agreements

All personnel (to include subcontractors, teaming partners, and consultants) who will be personally and substantially involved in the performance of the contract and who will require access to sensitive or protected information shall execute and submit an “Employee/Contractor Non-Disclosure Agreement Form”. This is required prior to commencement of any work on the contract and whenever replacement personnel are proposed under an ongoing contract. Any information obtained and provided in the performance of this contract is only to be used in the performance of this contract.

F. Period of Performance / Delivery

The period of performance shall be one (1) Base year and four (4) Option Years.

G. Place of Performance / Delivery

Performance shall be conducted at the U.S. Secret Service Headquarters Memorial Building, 950 H Street, NW, Washington, DC and James J. Rowley Training Center, 9200 Powder Mill Road, Laurel, MD 20708.

Contractors shall work regular business hours on a full-time basis, Monday through Friday from 8:00am to 4:00pm. The hours shall be based on 1920 hours per year.

In the event of a Government shutdown or closure, contractors shall follow OPM’s Operating Status communicated via media, such as, television, radio, internet and guidance from the Secret Service Contracting Officer.

H. Contract Type

The contract type shall be Firm Fixed-Price

I. Definitions

BARC – Beltsville Agricultural Research Center CSB – Contractor Security Branch COR – Contracting Representative DOEE – Department of Energy & Environment EPA – Environmental Protection Agency EPCRA – Emergency Planning and Community Right-to-Know Act HAZCOM – Hazard Communication HSEMA – Homeland Security and Emergency Management Agency

HW – Hazardous Waste IH – Industrial Hygiene MDE – Maryland Department of the Environment MS4 – Municipal Separate Storm Sewer System POR – Post Office Range RTC – Rowley Training Center SAF – Safety, Health & Environmental Programs Division PSV – Personal Security Vetting Division SDS – Safety Data Sheets SPCC – Spill Prevention, Control, and Countermeasure TRI – Toxics Release Inventory USSS – U.S. Secret Service COHN - Certified Occupational Health Nurse COHN-S - Certified Occupational Health Nurse-Specialist OPM – Office of Personnel Management WAN – Wide Area Network LAN – Local Area Network BS – Bachelor of Science COTS – Commercially available off-the-shelf EKG - electrocardiogram

J. Government Furnished Equipment/Information

The Government will provide workspace with a telephone, a computer, and appropriate physical and cyber access privileges. The Government will provide physical access to the systems and sites in question to perform work necessary to complete activities required by this contract. At the conclusion of this contract, the contractor shall return all Government property in good condition.

The Government will provide access to existing documentation that will include system documentation, configuration diagrams, operational procedures, installation guides and practices, and other technical documentation or information in whatever existing form as soon as the contractor has been approved by the USSS Personal Security Vetting Division (PSV) to receive such information.

K. Travel

There are no travel requirements for this contract.

2. DELIVERABLES

A. Deliverables

• Kickoff Meeting: The Contractor shall conduct a kick-off meeting within 5 business days from execution of award.

• Expected Start Date: The Contractor Employees are expected to start their positions after execution of award and USSS Tier 4 & Public Trust security clearance approval.

• Attendance Reporting: Contractor shall contact Government team lead, by no later than the next business day with any schedule changes for the day and week. Extended time out of the office should be provided in advance as information becomes available.

• Administrative and Statistical Reports:

o Weekly status reports on the work product completed and provided to the government team Program Managers by 4:00 pm each Friday in a Word or PDF file.

o Monthly status reports shall be provided to the COR on the work accomplished by the contracting team by 4:00 pm on the last business day of the month in a Word or PDF file.

• Personnel Replacement: Contractors shall fill vacant positions within five business days of a contractor employee leaving the contract.

• Reporting Requirements: Contractor shall provide weekly production statistics to report the work completed during the week by shift. The report shall include the hours worked by each contractor staff person. A sample report will be provided at the initial kick-off meeting.

B. Documentation Ownership

All work products developed during the work performance will become property of the United States Government.

APPLICABLE DOCUMENTS

• Emergency Planning and Community Right-to-Know (EPCRA) Section 302, 311,312,313

• Occupational Safety and Health Administration (OSHA) 29CFR.1910

• 1910.120 Hazardous Materials Response Team Standard

3. REQUIREMENTS

3.1 GENERAL REQUIREMENTS

Communicating with Supervisors, Peers, or Subordinates – providing information to USSS employees, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information – observing, receiving, and otherwise obtaining information from all relevant sources.

Interact with Computers – Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Establish and Maintain Interpersonal Relationships – develop constructive and cooperative working relationships with others and maintaining them over time.

3.2 WORK ACTIVITIES

The contractor shall be responsible for performing the following requirements:

• Maintain data in information systems or database.

• Explain regulations, policies, or procedures.

• Evaluate personnel practices to ensure adherence to regulations.

3.3 TASKS

3.3.1 Safety and Environmental Specialist (1-Personnel)

The contractor shall provide a full range of safety and environmental duties in order to produce the following outcome:

The Safety and Environmental Specialist shall provide a full range of safety and environmental duties in support of the Environmental, Safety and Industrial Hygiene (IH) Programs. This may include any or all the below items:

- Provide IH support by assisting with associated testing, documentation development, training and awareness for the below program sections.

o Indoor Air Quality o Lead Exposure o Hearing Conservation o Ventilation o Respiratory Protection o Heat and Cold Stress o Radiation Safety

- Provide safety support by assisting with associated inspections, documentation development, reporting, metrics analysis, training and awareness for the below program sections.

o Safety Inspections (Life Safety, Emergency Equipment, Confined Space, Field Office) o Hazardous Communication o Incident Investigation o Powered Industrial Truck Operation o General Safety

- Provide environmental support by assisting with inspections, analysis, reporting, training and awareness for the below program sections.

o Facility Readiness & Resilience Planning (greenhouse gas reports, metering plans, energy assessments and data analysis) o Environmental Planning (managing environmental requirements for construction projects) o Environmental Compliance (managing compliance for all significant environmental aspects) o Other Environmental Support to include reporting, requirements reviews, training and awareness programs, documentation, employee concerns, etc.

Qualifications

• The contractor shall possess a minimum of 8 years’ experience working in medical administrative field, and a BS degree is required for this position.

• The contractor employee shall provide a resume along with a letter of commitment.

3.3.2 Industrial Hygienist (2- Personnel)

The contractor shall provide a full range of safety and Industrial Hygiene duties to include:

The Industrial Hygienist shall manage the Industrial Hygiene (IH) Program to ensure compliance with safety and IH standards and regulations. The IH will be expected to provide consultation services to managers, technical personnel, other government entities and contractors on Occupational Health and IH, shall be knowledgeable of all related standards, rules, regulations and guidelines and be able to prepare analysis reports, budget and procurement justifications, and recommendations to senior management. The IH shall manage all aspects of the program to include developing, implementing and managing the sections outlined below to include the highlighted deliverables.

- Indoor Air Quality o Overview: Review and analyze risks associated with air quality issues at all locations o Main Deliverables: Investigate and analyze specific situations as dictated by employee concerns or landlord testing

- Lead Exposure o Overview: Review and analyze risks associated with lead exposure at ranges or areas associated with ranges o Main Deliverables:

Air Sampling and Surface Testing Awareness and Education Range Cleaning Advisor Role

- Hearing Conservation o Overview: Maintain a documented Hearing Conservation Program (with Medical) to manage risks from exposure to high noise levels o Main Deliverables:

Documented Program Noise Testing Hearing Protection Reviews Training and Awareness

- Ventilation o Overview: Review and analyze risks associated with industrial ventilation systems at or associated with ranges, lab hoods, paint booths, biosafety cabinets, weapons maintenance areas, etc.

o Main Deliverables:

Smoke Testing Static Pressure Testing Air Velocity Testing

- Respiratory Protection o Overview: Maintain a documented Respiratory Protection Program to manage risks associated with harmful respiratory exposures o Main Deliverables:

Documented Program Fit Testing & Equipment Certification Hazard Evaluations & Medical Surveillance Training and Awareness

- Heat & Cold Stress o Overview: Maintain a program designed to manage risks from heat and cold stress to including monitoring, training, acclimation and rest breaks o Main Deliverables:

Monitoring temperature and humidity levels Notifications to employees

- Radiation Safety o Overview: Maintain a Radiation Safety Program to manage risks associated with non-ionizing (Radio Frequency emitters in drones, laser applications in labs/virtual training) and ionizing (x-ray equipment) radiation o Main Deliverables:

Documented Program Training and Awareness Personnel Monitoring Equipment maintenance and labeling

• The contractor shall possess a minimum of 8 years’ experience working in occupational safety and environmental fields, and a BS degree is required for this position.

3.3.3 Medical Administrative Assistant (5-Personnel)

The contractor shall provide a full range of medical administrative duties to produce the following outcome:

Applicants

• Review emails daily with vendor to provide notification of applicant’s exam status.

• Compile & update Excel spreadsheets with scheduled applicant medical exams, follow-up exams, no-shows, medically qualified, disqualified & applicants who failed either polygraph exam or background.

• Provide notification to the vendor when applicants failed polygraph or background, and medical exam appointment needed to be cancelled.

• Communicate with applicants addressing questions/concerns.

• Monitor deferred applicants on Excel spreadsheet.

o Contact deferred applicants via email o Record dates of applicant’s follow-up appointments o Retrieve requested or missing documentation via email

• Create & organize applicant exam & files.

Medical Review Board

• Distribute Medical Review Board (MRB) referral and appointment confirmation to employees’ supervisors

• Request employees position description for review.

• Prepare employee summary.

• Circulate pertinent medical records to Legal for review and redaction.

• Create and organize Medical Review Board (MRB) case folders.

• Deliver Medical Review Board (MRB) folders to each board member prior to the meeting.

• Manage Medical Review Board spreadsheet.

• Provide Medical Review Board decisions to senior management for approval.

Fitness for Duty

• Create and organize Fitness for Duty case folders

• Confirm security clearances status of employees with supervisors

• Request employees position description for review

• Email the employee’s supervisor informing them of the upcoming employee exams.

• Liaison with point of contact to grant employee access to USSS Headquarters’ building.

• Communicate with vendor to schedule and arrange psychological exams.

• Manage Fitness for Duty spreadsheet.

• Prepare and send memorandums for medical and fit for duty exams.

Administrative Duties

• Notify vendor of retired and/or separated USSS employees.

• Provide assistance and/or support to medical staff.

• Upload medical documentations into medical record systems.

3.3.4 Medical IT Specialist (1-Personnel)

The contractor shall provide a full range of medical IT specialist duties to produce the following outcome:

Network Administrations

• The medical IT specialist shall have knowledge of implementing and administering common Transmission Control Protocol/Internet Protocol based services within a complex enterprise data center environment. Combines knowledge of network systems and cybersecurity to tactically apply information security principles to track all planned changes to assigned systems, assessing planned changes to determine potential system security posture impact, ensure timely identification and reporting of planned Network Attached Storage system changes with potential cybersecurity impact and support cyber operations activity. Experience of administration and management of the operations of a multitude of network appliances, systems, and backbone routers and switches.

• Experience with monitoring and managing of networks for network health and configuration of functional, local, and wide area networks, and associated hardware software. Identifies, analyzes, and evaluates abnormal situations related to network degradation caused by incorrect software, inadequate operating procedures, equipment failure.

• Knowledge and experience with programing and maintaining networking devices;

monitoring and troubleshooting network elements to ensure that problems are discovered and resolved in a timely manner. Troubleshooting and resolving all information technology problems and determines whether cable, equipment, or operations is the problem.

• Administering networks in an operational environment; this includes 1) Installing, maintaining, and 2) securing Cisco routers and switches; 3) Administering Cisco Adaptive Security Appliance Firewalls and Cisco Identity Service Administering the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems to include routers, switches, workstations and servers in an Operational Technology (OT)/ Industrial Control Systems (ICS) environment.

Information Technology/Cybersecurity

• Managing accounts, network rights, and access to systems and equipment. Resolving hardware/software interface and interoperability problems. Applying knowledge of software defined networking technologies that use software-based controllers or application programming interfaces (APls) to communicate with underlying hardware infrastructure and direct traffic on a network. Maintaining current knowledge of hardware and software products, including those from Cisco and other manufacturers, as well as Windows and Linux products and public domain utilities. Performing a variety of network device configuration and connectivity tasks. Executing procedures and coordinating corrective action to optimize network performance. Installing, configuring and monitoring tested and evaluated software packages that provide performance measurements of the

WAN/LAN.

• Implementing the standard configuration software loads for all network devices. Utilizing benchmarks and performance measurement and evaluation data to manage network servers and data communication devices to support normal and surge workload. Works with technical support personnel in resolving critical problems. Provide troubleshooting support and work with Tier 2 and 3 technical staff to assist users supported Branch's regarding the WAN/LAN using automated reporting and monitoring systems. Assist administrators and engineers in the operation and troubleshooting of data center device, operating systems, applications, and hardware. This is accomplished by performing tasks assigned by the systems administrators and engineers.

Technical

• Knowledge of, and skill in applying, most of the following: IT concepts, principles, methods, and practices; the mission and programs of customer organizations; the organization's IT infrastructure; performance management/measurement methods, tools, and techniques; systems testing and evaluation principles, methods, and tools; IT security principles and methods; requirement analysis principles and methods; COTS products and components; Internet technologies to analyze the Internet potential of systems, networks, and data; new and emerging information technologies and/or industry trends; acquisition management policies and procedures; cost- benefit analysis principles and methods; analytical methods and practices; project management principles and methods; and oral and written communication techniques.

• In addition, knowledge of, and skill in applying network systems design, development, testing, installation, operations, management, and maintenance concepts and methods;

and the organization's network architecture, topology, and protocols which is sufficient to provide network services that support business requirements.

• Knowledge of or certification of user competence with commonly used business COTS software programs – specifically, Microsoft Office Suite of software programs (i.e., Microsoft 365, Word, Excel, PowerPoint, etc.).

3.3.5 Registered Nurse (2-Personnel)

The contractor shall serve as a Registered Nurse (Occupational Health) to produce the following outcome:

• Performing medical records review and comparing results to USSS medical standards to determine appropriate medical status.

• Providing leadership, expert advice and direction on Occupational Health program requirements and procedures to internal and external stakeholders.

• Securing health and medical history from patient's records, research findings and constructs clinical/medical evaluation reports.

• Performing initial work-up and assessment of patient's care and treatment; determines need for laboratory tests, X-rays, and other medical procedures after consultation with appropriate medical staff.

• Serving as an agency liaison in responding to information requested by USSS leadership, the Department of Labor, Office of Personnel management, DHS, etc.

regarding employee's medical treatment, disability, and case management.

• Perform various standard clinical duties as necessary. Examples include but are not limited to the following: Laboratory blood draw, urine specimen collection, performing EKG, obtaining vital signs, conducting hearing and vision tests, etc. Performing medical records review and comparing results to USSS medical standards to determine appropriate medical status.

• Providing leadership, expert advice and direction on Occupational Health program requirements and procedures to internal and external stakeholders.

• The contractor shall possess a BS degree or a graduate or higher-level degree from an accredited professional nursing educational program is required for this position.

• This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Program.

Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

Licensure requirement:

Applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.

Certification:

While not required, COHN or COHN-S certification is preferred.

The contractor employee shall provide a resume along with a letter of commitment

3.3.6 Nurse Practitioner (1-Personnel)

The contractor shall serve as a Nurse Practitioner to produce the following outcome:

• Provides medical needs to law enforcement personnel, including, but not limited to conducting physical examinations, prescribing travel related medicines, providing emergency care on a limited basis, reviewing mandatory pre-employment and recurring physical examinations, fitness-for-duty examinations, and medical surveillance examinations for all law enforcement personnel within USSS. Collaborates with senior-level staff in developing long-range goals and objectives for the USSS Mandatory Medical Examination Program.

• Evaluates medical examination reviews and provides medical consultations, in order to provide management with recommendations on the impact of the employee’s diagnosis, and the employee’s ability and limits in performing the essential functions of their job.

• Consults with Safety and health consults to develop safety measures and guidelines for employees involved in different occupations. Provides medical consultation in establishing and updating health and wellness programs and conducting employee training, i.e., hearing conservation, blood borne pathogens, and other potentially hazardous occupational risks.

• Collaborates with the medical program staff, nurse consultants, and safety managers in the development and implementation of a variety of employee health and preventive hazardous occupational health programs including, but not limited to, hearing conservation, lead, histoplasmosis, respiratory hazards and other occupational exposures (i.e., biological analysis, disease control, toxic chemicals, and lead from firearms; audiometric testing, and pulmonary function testing).

• Reviews examination results of employees returning to work due to illness; reviews special periodic examination due to exposure to toxic chemicals or other unusual health stresses; and screening examinations.

• The contractor may work closely with the human resources staffing team, to identify and recommend placement of employees after sustaining injuries. Serves as senior expert advisor and consultant to the executive staff concerning occupational and public health matters and provides operational recommendations concerning the management of health programs that affect the Secret Service, its mission, and personnel. Conducts scientific research related to industrial/occupational medicine; applies and presents findings to the executive staff and governmental officials to defend the program's need to develop policies and/or make programmatic changes. Presents research findings to members of the executive staff and other governmental officials when deemed appropriate.

• Represents the USSS at in-house, community and government activities where issues and objectives concerned with the USSS interests, points of view, policies, procedures, and practices, and where expert professional medical consultative services are required.

Provides expert advice, guidance and counsel to departmental staff relating to the effects of programs and issues within their respective areas. Serves as an authority and consultant on situations having potentially adverse impact on employees. Responsible for the identification and control of health hazards, health evaluation of employees and their work environment, and the provision for job sites to provide at least the minimal treatment of on-the-job illnesses and injuries, and basic health counseling and a general preventive program. Advises management and colleagues on difficult problems, conducts special studies, proposes options and alternatives, represents senior-level management and participates in ad-hoc committees/groups.

• Provides recommendations and in collaboration with senior-level management, makes decisions on the most suitable placement of employees according to their physical or mental capacities after medical evaluations have been completed. Ensures compliance with all applicable Occupational Health and Safety guidance, regulations, laws and ongoing development of the occupational health program for all activities. Develops innovative approaches to proposed or current Occupational Health policies and procedures affecting the SAF programs. Performs other duties as assigned. Factor 1 - Knowledge Required by the Position Level 1-9, 1850 Points Mastery of, and knowledge of principles and practices of advanced occupational and environmental medical science, with special emphasis on medical effects of and defense against pandemics, occupational health hazards, and chemical and biological related materials

• Physical Demands: The work is primarily in-person and in an office medical setting or standing at a processing table in a laboratory or test environment or setting that enables physical examination of patients. However, some walking, standing, bending, stooping, stretching is required to perform various activities in a clinical setting. The work sometimes involves working an extended period, particularly when responding to occupational and environmental threats to internal and external stakeholders.

Occasional travel is required to conduct research and assessing medical situations, meetings, visiting off-site medical facilities, providing training, and attending conferences; and travelling to collaborate with applicable stakeholders in identifying and resolving life threatening issues.

• Supervisory Controls: The contractor works under the broad administrative guidance of the Supervisory Physician (Occupational Medicine). The contractor is subject only to administrative and policy direction concerning overall program priorities and is delegated the complete responsibility and authority to act independently to resolves inquiries, research information and provide recommendations on assigned program functions. The contractor is also delegated complete responsibility and authority to plan, schedule, and carry out major work across the Division.

• The contractor shall possess a Master’s Degree for a Nurse Practitioner certification/degree and license is required for this position.

• Licensed and board-certified Nurse Practitioner must be knowledgeable of medical and legal aspects of patient care with a law enforcement work environment. Contractor must be experienced in occupational medicine and applying the Occupational Safety and Health Administration (OSHA) standards to control hazards and recognize resulting conditions.

4.0 CONTRACT OVERSIGHT

The USSS will provide a minimum one staff person (either the COR or other staff) with adequate knowledge to readily address questions or concerns that arise.

The contractor’s performance will be subject to both scheduled and unscheduled performance reviews by USSS. USSS may at any time monitor and review the Contractor’s performance for compliance to USSS policies, standard operating procedures (SOPs), and other elements within this contract. The USSS may individually increase quality review in the event of deficient contractor performance. The COR will monitor and evaluate the Contractor’s progress through the monthly reports and regular meetings with the Contractor.