Q and A

Contractor Questions/Agency Responses for SA4705-11-R-0080

20 June 2011

1. Section 1.1 Indicates that 45% of the 337 devices will be ordered in the first 5 months of the award. For inventory planning purposes could you provide a breakdown of the units by volume band?

Answer: Below is a listing for contractors as a draft and anticipated task orders. However, these are as of this date and are subject to change.

44 Band 8 15 Band 9 29 Band 10 17 Band 11 07 Band 12 01 Band 13

2. Sections 1.3 and 10.1 have conflicting conditions. 1.3 states at DLA discretion may use government owned equipment. Section 10.1 states government owned equipment will not be used. Please clarify.

Answer: Section 1.3 exists to explain that DLA Document Services may not purchase everything that is listed on this IDIQ, in every purchase (DO/TO) executed. Some new equipment may be purchased to fit within an existing system, and must therefore, be able to be installed and fully compatible with this existing equipment. Section 1.3 requires that the Contractor ensure successful compatibility. Section 10.1, however, is provided to ensure that contractors do not incorporate their knowledge of existing government owned system equipment within their price proposals; i.e., quoting a system price with the use of an existing Government scanner, rather than including the price of a new contractor scanner.

3. Can you confirm acquisition method for the equipment? Lease or purchase.

Answer: Purchase only

4. Section 3.3, Critical machines. Can you identify the locations of the20 critical machines that will require 4 hour response time?

Answer: The exact location of critical machines is not stagnant. The designation of critical is based on the requirements within any given Document Services location. As the needs of the war fighter are unpredictable, the devices designated as critical are also unpredictable. As indicated in the Statement of Work, it is estimated that no more than 20 of the devices will be designated as critical at any given point. These will be identified on the delivery/task orders and tracked by the COR.

5. Section 3.4 After hour’s service. Can you identify the locations of the 60 machines that will require service outside of the standard 8:00am to 5: pm timeframe?

Answer: No, not prior to proposal submission. A listing will be provided with each task order of maintenance required.

6. Section 3.6 Security Clearances. Can you identify the 35 locations that will require security clearances? Additionally how many of them will require “top secret”?

Answer: No. The locations are considered sensitive information and will not be placed on the web. Locations will be provided on individual delivery/task orders once awarded.

7. Section 5.1 Testing. Will we need to provide 1 machine from each band for testing purposes?

Upon successful completion of testing, can the test units be used to fill task orders?

Answer: If the software used in multiple bands is the same, then 1 machine per usage band may not be required. Example, same front end and controller used for bands 8 &9, then both bands would not require devices to be tested. Yes, the COR would consider using tested equipment to be placed at a location for use.

8. Section 11.1 Removal and disposal. Is the contractor required to remove and dispose of existing PC work stations and supplies upon installation of the new equipment along with the Government owned production device?

Answer: Yes. PC workstations and supplies, along with the devices, will be disposed by the contractor. Please note, before equipment removal from premises, all hard drives must be removed from any and all equipment, by the contractor, and retained by DLA Document Services.

9. Section 1.5 indicates Dell Brand name or equal. On page 12 of the solicitation there is a reference to a Brand Name justification attachment with is justification for Dell Brand computers. Please Clarify.

Answer: The requirement is Dell or equivalent. Page 12 of Solicitation amended to remove the indication that there is an attachment number seven (7) to the document, as it is no longer required.