S26-0456_Vendor_Letter.pdf

This is a vendor letter from Daktronics, Inc. confirming sole source status for warranty and support services related to existing Daktronics equipment at the KIA Center in Orlando, Florida. The City of Orlando is seeking parts, labor, and remote support services for Daktronics-manufactured equipment under Sole Source Number S26-0456. The contract opportunity was posted on Tuesday, June 2, 2026, with a submission deadline of Monday, June 8, 2026, at 5:00 p.m. Eastern Time. The posting remains active for seven calendar days, during which competing suppliers may submit product information, statements of qualifications, and capabilities to challenge the sole source designation by emailing the Purchasing Agent at lindsey.hladik@orlando.gov.

Daktronics, Inc. asserts in the accompanying letter that its technology and parts are proprietary and cannot be sourced from any other manufacturer, establishing the company as the exclusive provider of parts, technology, and service for Daktronics equipment. The letter, signed by Account Manager Jack Pickett on May 18, 2026, is addressed to the Orlando Magic organization at their Church Street location and serves as formal documentation supporting the sole source justification for this procurement action.