S03_Sol_Attach_B_PWS.pdf

PERFORMANCE WORK STATEMENT

PART 1 GENERAL INFORMATION

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The contractor shall provide all personnel, supervision, and non-personal services necessary to perform general facilities support services to include maintenance escort, special events set-up, minor landscaping, lawn care, and furniture support as defined in this Performance Work Statement (PWS). The contractor shall perform to the standards in this contract.

1.2 BACKGROUND: Naval Oceanographic Office (NAVOCEANO) facilities, located at the National Aeronautics and Space Administration’s (NASA) Stennis Space Center, MS, consists of over 680,000 square feet (SF) of office; warehouse; Research, Testing, Development, and Evaluation RTD&E; Unmanned Underwater Vehicle (UUV) maintenance facilities; and laboratory spaces. Most of the interior spaces require Secret clearance for access. The contractor’s efforts will be provided throughout the NAVOCEANO complex and nearby NASA facilities.

1.3 OBJECTIVE: The contractor shall provide sufficient personnel to perform the work described herein within the quality and timeliness guidelines established in this PWS.

1.4 SCOPE: The contractor shall provide general facilities support services to the Naval Oceanographic Office, Stennis Space Center, MS. This will require the ability to use email, databases, tech manuals, and other sources of data.

1.4.1 The work shall include the facility functions described below:

1.4.2 Obtain secret clearance and provide escort for maintenance personnel throughout the NAVO facilities as shown in Attachment 6.1 Drawings

1.4.3 Design, set-up, and removal of materials and equipment for special events such as retirements, change of commands, etc. The contractor shall maintain the Ceremonial Grounds before, during and after special events, including set-up and takedown of chairs and sound equipment

1.4.4 Perform furniture and modular office equipment set-up and relocations

1.4.5 Miscellaneous lawn maintenance and gardening work including mowing, plant management, pest management, pruning, and pressure washing, as indicated in the Technical Exhibit 3 and Para. 5.3.

1.4.6 Warehouse management within Building 2408 for NAVOCEANO-owned tools, modular furniture materials, safety supplies, and lawn equipment including forklift operations. Contractor shall store office equipment in facilities warehouse (computers, tables, chairs)

1.4.7 Install various equipment items including white-boards, clocks, and tack-boards at areas indicated within the NAVOCEANO spaces

1.4.8 Prepare and place signs for VIP visits

1.4.9 Provide emergency facility clean-up and repairs pre- and post- hurricane

1.4.10 Plans, coordinate, and implement objectives, strategies, and procedures for resolving all job requests, naval ceremonies, special events, and communication within and between departments on these items

1.5 PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base period of 12 months and four (4) 12-month option periods.

1.6 GENERAL INFORMATION

1.6.1Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which assures that the work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. The contractor shall submit a contract specific plan for approval to the Contracting Officer within 30 days of award. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to the plan.

1.6.2 Federal law (5 U.S.C. 6103) establishes the public holidays for Federal employees. Most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a non- workday -- Saturday or Sunday -- the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday). Any other day designated by Federal statute, executive order, or presidential proclamation and local determinations relating to adverse weather conditions, national emergencies, energy conservation, etc. may require office closure. During such periods of closure, contractor employees will not be allowed to work nor will the contractor be compensated. Federal holidays are available at the Federal Holiday OPM Site.

1.6.3 Hours of Operation/Place of Performance: The contractor is responsible for performing support services during an 8-hour work day between the hours of 0700 and 1630, Monday through Friday, or during core business hours when the provided Government workplace is open. The contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the aforementioned reasons. The stability and continuity of the work force are essential.

1.7 Security Requirements

1.7.1 The scope of the contract will be limited to SECRET. A DD-254 is required. Majority of work performed under this PWS will be at the unclassified level with a portion at the Secret level. The contractor’s personnel must possess a Secret clearance to access restricted area workspaces. Contracting company must possess a facility clearance level (FCL) at time of contract award from Defense Counterintelligence Security Agency (DCSA) at or above level of contract.

1.7.2 All contract personnel shall comply with the directives and policies established in DoD 5220.22-M “National Industrial Security Program, Operating Manual”, SECNAVINST 5510.30C “Personnel Security Program”, and SECNAVINST 5510.36B “DoN Information Security Policy”.

1.7.3 All contractor employees performing services under this contract will be required hold and maintain a SECRET eligibility through a valid and current NACLC, Tier 3 (T3) or higher investigation in accordance with SECNAVINST 5510.30C at time of contract award.

1.7.4 All contract personnel shall complete applicable Information Assurance (IA) training, sign non-disclosure agreements, and complete System Authorization Access Request Navy (SAAR-N) forms before accessing any Navy Information Technology resources. All training and documentations shall be forwarded to the COR immediately upon assignment. Failure to provide the required documentation shall result in delaying the individual’s start date.

1.7.5 The contractor shall ensure the required security training, security application paperwork, and system access requests for all new employees are submitted to NAVOCEANO in sufficient time such the required facility and system access credentials can be provided by NAVOCEANO prior to the contractor reporting to the facility.

1.7.6 All contract personnel shall in-process with the Navy Command’s Security Manager and Information System Security Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

1.7.7 All information, products delivered, or services performed may not be disclosed by any means without prior approval of the authorized COR. Dissemination or public disclosure includes, but is not limited to, permitting access to such information by foreign nationals or other person or entity; publication of technical or scientific papers; advertising and or other proposed public release.

1.7.8 The potential consequence for failing to meet any of the requirements listed above includes a determination on untrustworthiness and denial of access for the proposed contractor employee. Failure to obtain a favorable trustworthiness determination in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees for working in non-sensitive positions, with sensitive information, and/or on Government IT systems. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have physical access to a federally controlled facility and/or access to a federally-controlled information system/network and/or access to Government information.

1.7.9 When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

1.7.10 The potential consequences of any requirements under this clause including denial of access for a proposed contractor employee who fails to obtain a favorable trustworthiness determination in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified. in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees for working in non-critical sensitive positions, with sensitive information, and/or on Government IT systems. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have physical access to a federally controlled facility and/or access to a federally-controlled information system/network and/or access to Government information

"ALL AUTHORIZED USERS OF DOD INFORMATION SYSTEMS SHALL RECEIVE INITIAL INFORMATION

AWARENESS (IA) ORIENTATION AS A CONDITION OF ACCESS AND THEREAFTER MUST COMPLETE

ANNUAL IA REFRESHER AWARENESS TRAINING TO MAINTAIN AN ACTIVE USER ACCOUNT."

1.7.11 Physical Security. The contractor shall be responsible for safeguarding all Government equipment and tools provided for contractor use. At the close of each work day, Government facilities, equipment, and materials shall be secured.

1.8 Key Control. The Government will manage key control and issue as appropriate necessary keys to the contractor personnel. The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.8.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.8.2 The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer

1.8.3 Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s Quality Control Plan.

1.9 Special Qualifications:

1.9.1 Within 60 days of performance start date, contractor must possess and maintain a certified pesticide applicator license from the state of Mississippi.

1.9.2 Within 60 days of performance start date, the contractor must obtain and maintain Government forklift licenses to a minimum weight of 30,000 lbs. Specialized training will be required to maintain access to Government facilities and equipment; required training will be provided by the Government during normal work hours at no additional cost to the contractor.

1.9.3 The contractor must have experience in the assembly of various types of modular furniture, to include those manufactured by Herman Miller, Kimble, Paoli, and Steelcase.

1.9.4 The contractor must have experience and knowledge in Navy Protocol during special events such as retirements, promotions, and changes-of-command.

1.9.5 The contractor shall ensure all other associated safety, general education, and environmental training is provided to each employee; may be permitted during normal working hours.

1.10 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting officer in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s Representative (COR), and other Government personnel, as deemed appropriate by the Contracting Officer, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.11 Contract Manager: The contractor shall designate a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager is not required to be on site but must be available by phone during normal working hours.

1.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor shall ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. On-site contract employees shall be required and permitted to obtain NASA and NAVOCEANO badges, as appropriate, and utilize issued Common Access Card (CAC) cards for use of Government issued unclassified Navy-Marine Corps Computer Intranet (NMCI) computers.

1.13 Non-Personal Service Statement

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in this performance work statement. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense contractor. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

1.14 Government Oversight

The COR will provide general instructions on limitations, deadlines in regards to daily tasks. The contractor’s employees will independently carry out the assignments. Completed work will be spot-checked by the COR for adherence to procedures, accuracy and completeness in accordance with the performance work statement.

PART 2 DEFINITIONS

PWS – Performance Work Statement

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

KO. Contracting Officer

NAVO. The Naval Oceanographic Office. In general, when this term is used, it refers to the COR.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 GENERAL: The Government shall provide, the facilities, equipment, materials, and/or services listed below.

Note: The contractor is responsible for any Government property in their possession. The contractor shall be responsible for full replacement cost of any Government property that is damaged or stolen due to negligence. In such an event, the contractor shall either make payment to the Government for such damage or loss in the amount determined by the Contracting Officer, or timely replace or repair the damaged property to the satisfaction of the Contracting Officer, or replace destroyed or stolen property to the satisfaction of the Contracting Officer.

3.2 Equipment: The Government will provide all tools, equipment materials, and technical guidance necessary for the contractor to perform the duties.

3.3 Utilities. All utilities in the facility will be available for the contractor’s use in performance of duties outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities. In addition, phone and internet services will be provided under federal guidelines for use. Fuels and lubricants required for vehicles and lawn equipment shall be procured by Government purchase.

3.4 Facilities: The Government will furnish the necessary workspace for contractor personnel to provide the support outlined in this PWS to include desk space(s), telephone(s), computer(s) and other items necessary to maintain an office environment. Spaces within Building 2408 and Building 2406 will be provided for office, restroom, dining, and storage. Telephone and internet service will be provided per DoD standards.

3.5 Vehicles. The Government will provide vehicle(s) necessary for the contractor’s use during normal working hours. All maintenance on these vehicles, except occasional cleaning, will be at Government expense and not required under this contract. The contractor shall ensure the vehicles remain in good, clean condition.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

General: Except for those items specifically stated to be Government furnished in Part 3, the contractor shall furnish everything required to perform the tasks stated herein.

PART 5

SPECIFIC TASKS

5.1. SPECIAL EVENT SERVICES

5.1.1. Upon receipt of order to set up special events such as retirements, change of commands, the contractor shall obtain from NAVOCEANO warehouse areas, the proper equipment and materials, deliver to designated site, and set up based on Navy protocol. This requires knowledge of Navy protocol, traditions, and US Navy Signal Flags.

5.1.2. Upon completion of the event, collect and return all equipment and materials to pick up point. The contractor shall examine returned items and report any damage or replacement needs within two (2) working days to the COR.

5.1.3. The contractor shall be responsible for the proper storage of the US flag and signal flags. Notify the COR should flags become frayed, dirty, or otherwise need replacement.

5.2. FURNITURE AND MODULAR OFFICES SERVICES

5.2.1. Upon receipt of order to perform furniture / modular office renovations of up to 1500 SF, the contractor shall obtain from NAVOCEANO warehouse, the proper equipment and materials needed. If sufficient materials are not available in stock, contractor shall notify the COR that additional items are required.

5.2.2. Contractor shall assemble all furniture in accordance with manufacturer’s procedures.

5.2.3. Excess parts, items disassembled, and unused materials will be returned to the NAVOCEANO warehouse and restocked.

5.2.4. For chairs and freestanding tables, the contractor shall maintain and update a spreadsheet of numbers and types in the warehouse on a monthly basis

5.3. LAWN MAINTENANCE AND GARDENING

5.3.1. The contractor shall maintain lawn and garden areas adjacent to NAVOCEANO facilities and within the B1002 courtyard, an area approximately half an acre. Coordinate the scheduling of NASA SACOM Contractor to ensure grounds are maintained in their area of responsibility described by the SACOM grounds map.

5.3.2. Mow all lawn areas identified adjacent to all NAVOCEANO buildings and within the B1002 courtyard area in a uniform fashion of less than 3 inches in height while leaving no patches of uncut grass. At no time shall grass height exceed 5.5 inches.

5.3.3. Provide weed eating, edging, and debris at all lawn areas concurrent with each mowing.

5.3.4. Clean all sidewalks, steps, roads, and walkways of debris after lawn care activities and as needed after severe weather events.

5.3.5. Work with and Coordinate the NASA SACOM Contractor to prune bushes, hedges, and plants monthly during growing season. Prune all trees once a year or as needed.

5.3.6. Work with and Coordinate the NASA SACOM Contractor toweed, fertilize, refurbish mulch, and maintain flower beds monthly as needed.

5.3.7. Pressure wash sidewalks, buildings, and roadways as required, in areas less than 4,000 SF in surface.

5.3.8. The contractor shall work with the NASA Pesticide Applicator to apply herbicides as needed. Mixing and record keeping shall be provided by NASA personnel, the contractor shall apply as needed and return excess materials to NASA.

5.4. INSTALL VARIOUS EQUIPMENT

5.4.1. Upon receipt of order install wall mounted equipment up to a weight of 100 lbs using correct fasteners for the system required. The equipment may be located at the main NAVOCEANO Warehouse, Bldg 9134, in which case the contractor shall pick up and transport to the install location. Should appropriate fasteners not be available in stock, notify the COR so that materials can be obtained.

5.4.2. Items include but are not limited to wall hung white boards, clocks, and tack boards. Items may also include ceiling hung projectors and fans.

5.5. PREPARE AND PLACE SIGNS FOR VIP EVENTS

5.5.1. Upon receipt of order, print, laminate, and place parking and directional signs along the appropriate routes on Stennis Space Center driving routes and parking lots.

5.5.2. NAVOCEANO utilizes and maintains a supply of wire-frame type and A-frame signs, as well as the laminate system. The contractor shall notify the COR when the stock level of required supplies is low.

5.5.3. Upon completion of the event, the contractor shall collect all sign stands for reuse.

5.6. PROVIDE MAINTENANCE ESCORT

5.6.1. Upon receipt of order, provide maintenance escort through the NAVOCEANO spaces for non-cleared NASA, other federal, and other contractor personnel in accordance with NAVOCEANO escort policies.

5.6.2. The contractor shall ensure that the escorted personnel are not permitted visual access to any classified materials. NAVOCEANO will provide initial and follow-up escort training, as needed.

5.6.3. Escort services are ordered in two ways: planned and as-needed. Planned escorts are scheduled in advance.

As-needed escorts occur as NASA maintenance personnel contact the NAVOCEANO Facility desk for same day access to various areas for preventive, routine, or emergency response repairs.

5.7. PROVIDE EMERGENCY FACILITY SERVICES

5.7.1. Upon receipt of order, the contractor shall perform and/or coordinate material and debris removal before, during, or after weather related events.

5.7.2. The contractor shall transport materials and debris to appropriate designated areas or containers.

5.7.3. The NAVOCEANO complex area is approximately two acres in and around a number of buildings at Stennis.

The contractor shall inspect and coordinate the clearing of all potentially affected areas.

5.7.4. Emergency facility services may be required after normal working hours.

5.8. OVERTIME

5.8.1. The COR will provide the contractor with at least three (3) days advance notice of the need for overtime to perform duties outline in the PWS that may need to be performed outside the normal business hours.

5.8.2. For emergency facility services, the COR will provide the contractor with at two (2) hours advance notice of the need for overtime to perform duties outline in the PWS that may require services to be performed outside the normal business hours to support emergency situations.

5.9. PERFORM WAREHOUSE OPERATIONS

5.9.1. The contractor shall maintain the emergency weather supplies in Bldg 2408. These supplies consist primarily of bottled water, prepackaged foods, and tools for contingencies. The contractor shall ensure these items are within specified date for use, ready for distribution when needed, and properly shelved.

5.9.2. The contractor shall maintain the inventory of current seating in Bldg 2408 available for use as replacements by manufacturer and model on a simple spreadsheet.

5.9.3. The contractor shall receive, store, and expend as directed materials in and out of the Bldg 2408 warehouse.

This will include forklift operations as needed.

5.9.4. All NAVOCEANO Facilities’ tools (except gasoline powered lawn equipment) shall be stored in Bldg 2408 warehouse when not in use. A secure room is available for small pilfer able tools and shall be maintained by the contractor. A quarterly review with the COR will be completed to check fuel levels and tool conditions.

5.9.5. Gasoline powered equipment is stored in a separate small building between B1003 and B1032. The contractor shall also be responsible to ensure these materials are secure when not in use.

5.10. ATTENDANCE AT PLANNING MEETINGS

5.10.1. The contractor shall provide an attendee to NAVOCEANO Facilities planning meetings in order to ensure the contractor’s workload and schedule comply with requirements.

5.10.2. These meetings are held no more than twice per week.

5.11. COMPLETE APPROPRIATE TRAINING

5.11.1. All contract personnel shall comply with the training requirements established for the command.

5.11.2. The contractor shall ensure their personnel are trained and meet the requirements as set forth in paragraph 1.6.7.

5.11.3. The contractor shall provide appropriate safety, health and environmental training for their personnel. This may be accomplished online during working hours.

5.11.4. In addition, if the Government offers other appropriate training, the contractor may petition the COR to include their personnel.

5.12. FURNITURE ASSEMBLY

5.12.1. The contractor shall upon order assemble and store furniture or equipment in the Bldg 2408 warehouse such as tables, chairs, cabinets, and other office equipment.

5.12.2. These items will be stored until needed.

5.13. PESTICIDE SERVICES

5.13.1. When required, the contractor shall coordinate pesticide services with the NASA pest controller.

5.13.2. The contractor shall perform herbicide services with materials mixed and provided by the NASA pest controller. All material preparation, wastes, and reporting are handled by NASA.

5.14. MAINTENANCE VERIFICATION

5.14.1. The contractor shall upon receipt of order review and verify the completion of maintenance activities by others such as ensure replacement of filters, verify circuit breakers are reset, and otherwise verify those activities made by other contractors on behalf of the NAVOCEANO Facilities Division. Report any discrepancies to Facilities Personnel within 24 hours inspection.

5.14.2. The contractor shall perform this function weekly for a sample number of maintenance items, to include, but not limited to, filter replacements, circuit breaker resets, in essence verifying maintenance data to spot check NASA SACOM Contractor Operations and Maintenance actions, not to exceed eight per month.

PART 6

APPLICABLE

PUBLICATIONS

6.1. Publications applicable to this PWS are listed below. The publications must be coded as mandatory or advisory, the date of the publication, and what chapters or pages are applicable to the requirement.

Required publications will be provided within 10 days of contract award.

6.1.1 Drawings for all NAVO occupied buildings

6.1.2 Navy Protocol Manual

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. DFARS 222.17 mandates including surveillance for ensuring compliance with Combatting Trafficking in Persons (CTIP). The COR will monitor the contractor’s performance regarding trafficking in persons through the checklist for auditing compliance with CTIP policy found at DFARS PGI 222.17. Such non-compliance with FAR clause 52.222-50, Combating Trafficking in Persons, will be brought to the immediate attention of the Contracting Officer. See the DoD CTIP website (https://ctip.defense.gov) for further information.

Required Service

Performance Objective

Performance Standard

(Min.

Acceptable Std. - MAS)

Surveillance Method

Frequency Incentives/Disincentives for Meeting or Not

Meeting the Acceptable Quality Level

Special Event Coordination and set-up

Event materials must be in place 4 hours prior to the event (PWS para 5.1)

100% 100% Inspection Upon

Occurren ce

Incentive: Satisfactory or above ratings on past performance.

Disincentive: Negotiated consideration for deficiency or delay.

Furniture and modular office equipment set-up and relocations

Furniture must be completed within 24 hours of authorization by N13 for the action (PWS para 5.2)

90% Periodic Inspection

Monthly Incentive: Satisfactory or above ratings on past performance.

Disincentive: Negotiated consideration for deficiency or delay.

Provide escort for maintenance personnel throughout the NAVO spaces

Escort must be provided within one hour of request or in the case of previously scheduled planned escorts, within 15 minutes of planned time (PWS Para 5.6)

90% Periodic Inspection

Validated Customer Complain

Monthly Incentive: Satisfactory or above ratings on past performance.

Disincentive: Negotiated consideration for deficiency or delay.

Install various equipment including white-boards, clocks, etc

Work must be completed within 36 hours of work request (PWS Para 5.4)

Complain t

Monthly Incentive: Satisfactory or above ratings on past performance.

Disincentive: Negotiated consideration for deficiency or delay.

Lawn Maintenan ce

Work must meet stated performance objectives (PWS Para 5.3)

Complain t

Monthly Incentive: Satisfactory or above ratings on past performance.

Disincentive: Negotiated consideration for deficiency or delay.

TECHNICAL EXHIBIT 2 DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies

Medium/Format Submit To

(Indicate

PWS

paragraph number)

(by the 5th of every month or within 30 days of contract award)

(May be paper or CD in MS Word)

Quality Control Plan Update

Para 1.6.1

Once at Time of Award

1 ELECTRONIC KO

TECHNICAL EXHIBIT 3 - ESTIMATED WORKLOAD DATA

ITEM

NAME

FREQUENCY

1 Design, set-up, and removal of materials and equipment for special events such as retirements, change of commands, etc.

Up to 36 annually, no more than 4 per month of

8 MH

2 Furniture and modular office equipment set-up and relocations

Up to six per month, maximum1,500 SF each of 8 MH 3 Miscellaneous maintenance and gardening work including mowing, plant management, pest management, and pruning Once per week during the months of April through October of an area of approximately a half acre total. At least three cuttings required during November – March. 8

MH per week 4 Install various equipment items including white-boards, clocks, and tack-boards Up to 50 annually, no more than 4 per week. 4 MH per install.

5 Prepare and place signs for VIP visits. Includes creating and placement of event directional signs

Up to 48 events per year. 2 MH per event.

6 Provide escort for maintenance personnel throughout the NAVO spaces

Up to one events per day, each event lasting up to three hours.

7 Emergency Services before, during, and after storms Up to 6 events per year requiring cleanup of an acre of area each. This may be required after normal working hours.

8 Warehouse functions. Note, the warehouse is primarily for the use by the contractor to store tools, equipment, and materials supplied and provided by the Government for various uses. An inventory is maintained only on items such as chairs and large tools.

Up to 3 events per week consisting of maintaining/cataloging modular furniture, receiving new materials, and disbursing materials.

Each event may last up to four hours.

9 Attending facility planning meetings Up to 2 events per week lasting approximately one hour 10 Completing training Up to one course per month online for eight months, lasting up to one hour

11 Assemble furniture such as chairs and new tables Up to 2 events per week lasting a maximum of four hours

12 Pesticide services Up to one event per month lasting one hour

13 Maintenance Verification Spot Checks 2 times weekly lasting 4 hours

14 Overtime / Historical Data Up to 200 man hours of overtime/shift work time