S02 - PPQ.docx

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Z1DA--523A4-CSI-221 Naeotom Alpha CT
Solicitation number
36C24124R0101
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About this file

This document is a Past Performance Questionnaire. It requests information about a contractor's prior work, including the contract number, period of performance, dollar value, description of services, and evaluation of the contractor's performance in areas such as quality of work, personnel, cost/budget control, customer satisfaction, and timeliness of deliverables. The questionnaire asks the customer to provide an overall assessment of the contractor's performance and whether they would select the contractor again. The information provided in this questionnaire is intended to be used to evaluate the contractor's past performance for a specific federal contract opportunity, as referenced in the related information provided.

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PAST PERFORMANCE QUESTIONNAIRE

1. Contractor Name:

Role on Project:

2. Contract Number:

3. Contractor Address:
4. Contract Type:

· Firm Fixed Price

· T&M/LH

· Cost Reimbursement

· Other (Please Specify):

5. Procuring Agency/Company Name:
6. Agency/Company POC: Phone:

Email:

7. Period of Performance:
8. Dollar Amount of Award: $ Annual Amount: $

Total Dollar Value w/ Mods:$

9. Title of Contract:

10. Description of Contract Service/Scope of Contract:

11. Complexity of Work:

FOR OFFICIAL USE ONLY

NOTE: Please use adjectival ratings from attached sheet.

12. Evaluation Factor
13. Comments (Mandatory, Attach additional sheets, if necessary.)
14. Rating

a. Quality of Work

b. Personnel

c. Cost/Budget Control

d. Customer Satisfaction

e. Timeliness of Performance/Deliverables

f. Business Relations

g. Overall Performance

D15. Would you s□elect this contracto□r again? Please explain. (Attach additional sheet if necessary.) Definitely Probably Definitely Not

16. Name:

Date:

17. Title:

PAST PERFORMANCE RATING GUIDELINES

Summarize Contractor Performance in each of the rating areas. Assign each area a rating of Unsatisfactory, Marginal, Satisfactory, Very Good, and Exceptional. Use the following instructions as guidance in making these evaluations. Please use the comments area on the preceding form to justify the rating given.

Ratings
Quality of Work/
Cost/Budget
Customer
Timeliness of
Business
Personnel/Service
Control
Satisfaction
Services/Deliverable
Relations

Customer

-Effective Mgmt

-Compliance w/contract

Satisfaction is a
-Met interim
-Business like
requirements
-Within budget
measure of how
milestones
correspondence
-Accuracy of reports
-Current, accurate,
products and
-Reliable
-Responsive to
-Appropriateness of personnel
complete billings

-Relationship of services supplied by a company

-Responsive to technical direction
contract reqmnts

-Prompt notification

-Technical excellence
negotiated costs to
meet or surpass
-Completed on time
of problems

actual -Cost efficiencies customer expectations.

-Reasonable/ cooperative

-Change orders

-Flexible issued

-Pro-active

Unsatisfactory
Nonconformances are comprising the

achievement of contract reqmnts

Cost issues are comprising performance
1 - Very Unsatisfied
Delays are compromising achievement of

contract reqmts Response is not effective

Marginal
Nonconformances
Cost issues require major agency resources to ensure achievement of

contract reomnts

2 - Somewhat
Delays require major agency resources to ensure achievement of

contract reomnts Response is require major agency

Dissatisfied marginally effective resources to ensure achievement of contract reomnts

Satisfactory
Nonconformances do not impact

achievement of contract reomnts Cost issues do not impact achievement of contract reomnts

3 - Neither Satisfied Nor Dissatisfied
Delays do not impact achievement of contract reqmnts
Response is usually effective
Very Good
There are no quality problems/issues, and the
There are no cost management issues
4- Somewhat Satisfied
There are no delays
Response to inquiries and/or
contractor has
and the Contractor

technical, service,

substantially exceeded the contract performance
has exceeded the

contract administrative issues are effective.

requirements without
requirements,
commensurate additional
achieving cost
costs to the Government
savings to the

Government.

Exceptional
The contractor has
The contractor has
5 - Very Satisfied
The contractor has
The contractor has
demonstrated an
demonstrated an
demonstrated an
demonstrated an
exceptional performance level that was
exceptional

performance. It is

exceptional performance level.
exceptional performance level.
significantly in excess of
expected that this
It is expected that
It is expected that
anticipated achievements
rating will be used in
this rating will be
this rating will be
and is commendable as
those rare
used in those rare
used in those rare
an example for others. It
circumstances
circumstances
circumstances
is expected that this
where the contractor
where contractor
where contractor
rating will be used in
achieved cost
performance clearly
performance clearly
those rare circumstances
savings and
exceeds the
exceeds the
where contractor
performance clearly
performance levels
performance levels

performance clearly exceeds the performance exceeds the performance levels

described as "Exceptional".
described as

"Exceptional".

levels described as
described as
"Exceptional".
"Exceptional".

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