S02-Attachment 2 - Price Evaluation - Medallia Software as a Service (SaaS) IDIQ.xlsx

XLSX spreadsheet 20 KB Posted

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Indefinite Delivery Requirements Contract Vehicle for Medallia Software as a Service (SaaS)
Solicitation number
36C10A23Q0128
Issued by

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Written by GovTribe AI ·

This document contains a price evaluation spreadsheet for a software as a service (SaaS) indefinite delivery requirements contract vehicle opportunity with the Department of Veterans Affairs. The spreadsheet lists 41 contract line item numbers (CLINs) across five ordering periods for Medallia experience cloud and related services including customer experience, employee experience, program experience, digital experience, experience profiles, XStats, Medallia mobile, social, SMS/conversations, speech/contact center, CAHPS/HCAHPS, Magnet, rounding, and various packaged integrations. Pricing is provided as an estimated annual unit price for each CLIN. The solicitation number is listed as 36C10A23Q0128 and it seeks to establish an ID/IQ contract vehicle for Medallia SaaS. Questions are due by June 9, 2023 with the agency listed as the VA Technology Acquisition Center in Austin.

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Ordering Period 1 Offeror Name:

CLINDescription of ServicesUnitUnit Price
0001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
0002MEC - Employee Experience (EX)EA$
0003MEC - Program Experience (PrgX)EA$
0004MEC - DigitalEA$
0005MEC – Experience ProfilesEA$
0006MEC - XStatsEA$
0007MEC - Medallia MobileEA$
0008MEC - SocialEA$
0009MEC - SMS/ConversationsEA$
0010MEC - Speech / CCEA$
0011MEC - CAHPS / HCAHPSEA$
0012MEC - MagnetEA$
0013MEC - RoundingEA$
0014MEC – Packaged Integration - AdobeEA$
0015MEC – Packaged Integration – MS DynamicsEA$
0016MEC – Packaged Integration - SalesforceEA$
0017MEC – Packaged Integration -Salesforce Marketing CloudEA$
0018MEC – Packaged Integration -ServiceNow CSMEA$
0019MEC – Packaged Integration -ServiceNow HRSDEA$
0020MEC – Packaged Integration -ServiceNow ITSMEA$
0021Medallia Ideas (fka Crowdicity)EA$
0022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
0023MindfulEA$
0024Digital Experience Analytics (DXA)EA$
0025Agent Connect (Stella)EA$
0026Sense360EA$
0027Concierge (Zingle)EA$
0028VideoEA$
0029Check MarketEA$
0030Electronic Data Response (EDR) – Package RatesEA$
0031Medallia Services – Labor HoursEA$
0032Text AnalyticsEANSP
0033URL MaskingEANSP
0034Email MaskingEANSP
0035Intra-Datacenter EncryptionEANSP
0036Custom IntegrationsEANSP
0037Normalized ExportEANSP
0038Opinion Labs API Data ImportEANSP
0039Query APIEANSP
0040Multi-line Chat Log ImportsEANSP
0041Action IntelligenceEANSP
Ordering Period 1 Total$

Ordering Period 2

CLINDescription of ServicesUnitUnit Price
1001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
1002MEC - Employee Experience (EX)EA$
1003MEC - Program Experience (PrgX)EA$
1004MEC - DigitalEA$
1005MEC – Experience ProfilesEA$
1006MEC - XStatsEA$
1007MEC - Medallia MobileEA$
1008MEC - SocialEA$
1009MEC - SMS/ConversationsEA$
1010MEC - Speech / CCEA$
1011MEC - CAHPS / HCAHPSEA$
1012MEC - MagnetEA$
1013MEC - RoundingEA$
1014MEC – Packaged Integration - AdobeEA$
1015MEC – Packaged Integration – MS DynamicsEA$
1016MEC – Packaged Integration - SalesforceEA$
1017MEC – Packaged Integration -Salesforce Marketing CloudEA$
1018MEC – Packaged Integration -ServiceNow CSMEA$
1019MEC – Packaged Integration -ServiceNow HRSDEA$
1020MEC – Packaged Integration -ServiceNow ITSMEA$
1021Medallia Ideas (fka Crowdicity)EA$
1022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
1023MindfulEA$
1024Digital Experience Analytics (DXA)EA$
1025Agent Connect (Stella)EA$
1026Sense360EA$
1027Concierge (Zingle)EA$
1028VideoEA$
1029Check MarketEA$
1030Electronic Data Response (EDR) – Package RatesEA$
1031Medallia Services – Labor HoursEA$
1032Text AnalyticsEANSP
1033URL MaskingEANSP
1034Email MaskingEANSP
1035Intra-Datacenter EncryptionEANSP
1036Custom IntegrationsEANSP
1037Normalized ExportEANSP
1038Opinion Labs API Data ImportEANSP
1039Query APIEANSP
1040Multi-line Chat Log ImportsEANSP
1041Action IntelligenceEANSP
Ordering Period 2 Total$

Ordering Period 3

CLINDescription of ServicesUnitUnit Price
2001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
2002MEC - Employee Experience (EX)EA$
2003MEC - Program Experience (PrgX)EA$
2004MEC - DigitalEA$
2005MEC – Experience ProfilesEA$
2006MEC - XStatsEA$
2007MEC - Medallia MobileEA$
2008MEC - SocialEA$
2009MEC - SMS/ConversationsEA$
2010MEC - Speech / CCEA$
2011MEC - CAHPS / HCAHPSEA$
2012MEC - MagnetEA$
2013MEC - RoundingEA$
2014MEC – Packaged Integration - AdobeEA$
2015MEC – Packaged Integration – MS DynamicsEA$
2016MEC – Packaged Integration - SalesforceEA$
2017MEC – Packaged Integration -Salesforce Marketing CloudEA$
2018MEC – Packaged Integration -ServiceNow CSMEA$
2019MEC – Packaged Integration -ServiceNow HRSDEA$
2020MEC – Packaged Integration -ServiceNow ITSMEA$
2021Medallia Ideas (fka Crowdicity)EA$
2022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
2023MindfulEA$
2024Digital Experience Analytics (DXA)EA$
2025Agent Connect (Stella)EA$
2026Sense360EA$
2027Concierge (Zingle)EA$
2028VideoEA$
2029Check MarketEA$
2030Electronic Data Response (EDR) – Package RatesEA$
2031Medallia Services – Labor HoursEA$
2032Text AnalyticsEANSP
2033URL MaskingEANSP
2034Email MaskingEANSP
2035Intra-Datacenter EncryptionEANSP
2036Custom IntegrationsEANSP
2037Normalized ExportEANSP
2038Opinion Labs API Data ImportEANSP
2039Query APIEANSP
2040Multi-line Chat Log ImportsEANSP
2041Action IntelligenceEANSP
Ordering Period 3 Total$

Ordering Period 4

CLINDescription of ServicesUnitUnit Price
3001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
3002MEC - Employee Experience (EX)EA$
3003MEC - Program Experience (PrgX)EA$
3004MEC - DigitalEA$
3005MEC – Experience ProfilesEA$
3006MEC - XStatsEA$
3007MEC - Medallia MobileEA$
3008MEC - SocialEA$
3009MEC - SMS/ConversationsEA$
3010MEC - Speech / CCEA$
3011MEC - CAHPS / HCAHPSEA$
3012MEC - MagnetEA$
3013MEC - RoundingEA$
3014MEC – Packaged Integration - AdobeEA$
3015MEC – Packaged Integration – MS DynamicsEA$
3016MEC – Packaged Integration - SalesforceEA$
3017MEC – Packaged Integration -Salesforce Marketing CloudEA$
3018MEC – Packaged Integration -ServiceNow CSMEA$
3019MEC – Packaged Integration -ServiceNow HRSDEA$
3020MEC – Packaged Integration -ServiceNow ITSMEA$
3021Medallia Ideas (fka Crowdicity)EA$
3022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
3023MindfulEA$
3024Digital Experience Analytics (DXA)EA$
3025Agent Connect (Stella)EA$
3026Sense360EA$
3027Concierge (Zingle)EA$
3028VideoEA$
3029Check MarketEA$
3030Electronic Data Response (EDR) – Package RatesEA$
3031Medallia Services – Labor HoursEA$
3032Text AnalyticsEANSP
3033URL MaskingEANSP
3034Email MaskingEANSP
3035Intra-Datacenter EncryptionEANSP
3036Custom IntegrationsEANSP
3037Normalized ExportEANSP
3038Opinion Labs API Data ImportEANSP
3039Query APIEANSP
3040Multi-line Chat Log ImportsEANSP
3041Action IntelligenceEANSP
Ordering Period 4 Total$

Ordering Period 5

CLINDescription of ServicesUnitUnit Price
4001Medallia Experience Cloud (MEC) – Customer Experience (CX)EA$
4002MEC - Employee Experience (EX)EA$
4003MEC - Program Experience (PrgX)EA$
4004MEC - DigitalEA$
4005MEC – Experience ProfilesEA$
4006MEC - XStatsEA$
4007MEC - Medallia MobileEA$
4008MEC - SocialEA$
4009MEC - SMS/ConversationsEA$
4010MEC - Speech / CCEA$
4011MEC - CAHPS / HCAHPSEA$
4012MEC - MagnetEA$
4013MEC - RoundingEA$
4014MEC – Packaged Integration - AdobeEA$
4015MEC – Packaged Integration – MS DynamicsEA$
4016MEC – Packaged Integration - SalesforceEA$
4017MEC – Packaged Integration -Salesforce Marketing CloudEA$
4018MEC – Packaged Integration -ServiceNow CSMEA$
4019MEC – Packaged Integration -ServiceNow HRSDEA$
4020MEC – Packaged Integration -ServiceNow ITSMEA$
4021Medallia Ideas (fka Crowdicity)EA$
4022Medallia Experience Orchestration (MXO) / Journey OrchestrationEA$
4023MindfulEA$
4024Digital Experience Analytics (DXA)EA$
4025Agent Connect (Stella)EA$
4026Sense360EA$
4027Concierge (Zingle)EA$
4028VideoEA$
4029Check MarketEA$
4030Electronic Data Response (EDR) – Package RatesEA$
4031Medallia Services – Labor HoursEA$
4032Text AnalyticsEANSP
4033URL MaskingEANSP
4034Email MaskingEANSP
4035Intra-Datacenter EncryptionEANSP
4036Custom IntegrationsEANSP
4037Normalized ExportEANSP
4038Opinion Labs API Data ImportEANSP
4039Query APIEANSP
4040Multi-line Chat Log ImportsEANSP
4041Action IntelligenceEANSP
Ordering Period 5 Total$

File details come from the government source that posted it. Updated .