S02 36C26026Q0766.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

663-26-4-2810-0090

36C26026Q0766 06-22-2026

Jennifer Robles; jennifer.robles1@va.gov 253-888-4924 07-09-2026

1PM MDT

36C260 Department of Veterans Affairs Network Contracting Office 20 (V4CONT) 1601 E. Fourth Plain Boulevard Building 17, Suite B428 Vancouver WA 98661

X

512110

$40 Million

Net 30

N/A

X

36C663

Department of Veterans Affairs VA Puget Sound Healthcare System See Section D.1, Statement of Work for addresses in Tacoma and Seattle, WA

36C260

Department of Veterans Affairs Network Contracting Office 20 (V4CONT) 1601 E. Fourth Plain Boulevard Building 17, Suite B428 Vancouver WA 98661

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

VA Puget Healthcare System requires Whole Healthcare Channels brand name or equal to the C.A.R.E. Channel for their Tacoma, WA and Seattle, WA locations.

See Section B.2, Price/Cost Schedule, D.1, Statement of Work and D.2, Salient Characteristics for details.

Period of Performance:

Base: 08/01/2026 - 07/31/2027 Option Year 1: 08/01/2027 - 07/31/2028 Option Year 2: 08/01/2028 - 07/31/2029 Option Year 3: 08/01/2029 - 07/31/2030 Option Year 4: 08/01/2030 - 07/31/2031

Questions due by 06/30/2026, 1PM Mountain Offers due 07/09/2026, 1PM Mountain Email questions and offers to jennifer.robles1@va.gov

663-3660160-2810-821500-3131 SPR0WP1A2

X X

X 1

Jennifer Robles

VA-VHA-RPOW-2023-0015

36C26026Q0766

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2023)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.4 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.5 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

C.6 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 STATEMENT OF WORK

D.2 SALIENT CHARACTERISTICS FOR WHOLE HEALTHCARE CHANNEL SYSTEM

D.3 QUESTIONS AND ANSWERS FROM PRIOR SOLICITATION 36C26026Q0566

D.4 WAGE DETERMINATIONS

Wage Determination for Pierce County, Washington

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (SEP 2023)

E.2 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.3 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS AND

CERTIFICATIONS (NOV 2025) (DEVIATION)

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION FEB 2025)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C260 Jennifer Robles; jennifer.robles1@va.gov

Network Contracting Office 20 (V4CONT)

1601 E. Fourth Plain Boulevard

Building 17, Suite B428

Vancouver WA 98661

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Hardware: After delivery; Licensing: Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Via the Tungsten Network: https://www.tungsten-network.com/customer-campaigns/veteransaffairs/

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

4.00 EA __________________ __________________

EQ-HEART8: HEART Media Broadcaster HEART 8

If equal, list here: ________________________________________

Contract Period: Base POP Begin: 08-01-2026 POP End: 07-31-2027

LOCAL STOCK NUMBER: EQ-HEARTS8

Multicom MUL-HDENC-C-200 Digital HD Encoder/Modulator

POP Begin: 08-01-2026

LOCAL STOCK NUMBER: EQ-MODMULC200

2.00 EA __________________ __________________

uninterruptable Power Supply (UPS)

POP Begin: 08-01-2026

LOCAL STOCK NUMBER: EQ-UPSAPC350

Annual content updates

POP Begin: 08-01-2026

LOCAL STOCK NUMBER: SV-UPDATE

1.00 YR __________________ __________________

Channel Annual Licensing for VA Puget Sound Healthcare System.

POP Begin: 08-01-2026

LOCAL STOCK NUMBER: LC-LICCCARE

Guided Imagery Annual Licensing for VA Puget Sound Healthcare

System

If equal, list here: ________________________________________

Contract Period: Base POP Begin: 08-01-2026

LOCAL STOCK NUMBER: LC-LICGI

C.A.R.E. Connect Annual Licensing for VA Puget Sound Healthcare

System.

If equal, list here: ________________________________________

Contract Period: Base POP Begin: 08-01-2026

LOCAL STOCK NUMBER: LC-LICCONNECT

Contract Period: Option 1 POP Begin: 08-01-2027 POP End: 07-31-2028

Contract Period: Option 1 POP Begin: 08-01-2027

System

If equal, list here: ________________________________________

Contract Period: Option 1 POP Begin: 08-01-2027

System.

If equal, list here: ________________________________________

Contract Period: Option 1 POP Begin: 08-01-2027

Contract Period: Option 2 POP Begin: 08-01-2028 POP End: 07-31-2029

Contract Period: Option 2 POP Begin: 08-01-2028

System

If equal, list here: ________________________________________

Contract Period: Option 2 POP Begin: 08-01-2028

System.

If equal, list here: ________________________________________

Contract Period: Option 2 POP Begin: 08-01-2028

Contract Period: Option 3 POP Begin: 08-01-2029 POP End: 07-31-2030

Contract Period: Option 3 POP Begin: 08-01-2029

System

If equal, list here: ________________________________________

Contract Period: Option 3 POP Begin: 08-01-2029

System.

If equal, list here: ________________________________________

Contract Period: Option 3 POP Begin: 08-01-2029

Contract Period: Option 4 POP Begin: 08-01-2030 POP End: 07-31-2031

Contract Period: Option 4 POP Begin: 08-01-2030

System

If equal, list here: ________________________________________

Contract Period: Option 4 POP Begin: 08-01-2030

System.

If equal, list here: ________________________________________

Contract Period: Option 4 POP Begin: 08-01-2030

GRAND TOTAL __________________

B.3 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY DELIVERY DATE

0001-4004 SHIP TO: VA Puget Sound Health Care

System Seattle Division 1660 South Columbian Way Seattle, WA 98108 1532

USA

ALL No later than 07/31/2031

MARK FOR: ATTN: Sakuna Thongchanh 206-240-0249 Sakuna.Thongchanh@va.gov

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference.

The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by

EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C.

chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 5 days prior to contract expiration.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 5 days prior to contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 10 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.4 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-

52#FAR_52_252_1

http://www.va.gov/oal/library/vaar/index.asp

(End of Clause)

FAR Number Title Date

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL JAN 2017

CONFIDENTIALITY AGREEMENTS OR STATEMENTS

52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER

SUBCONTRACT AWARDS (DEVIATION)

NOV 2025

52.204-13 SYSTEM FOR AWARD MANAGEMENT—MAINTENANCE

(DEVIATION)

NOV 2025

52.209-10 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC

CORPORATIONS

NOV 2015

52.219-4 NOTICE OF PRICE EVALUATION PREFERENCE FOR HUBZONE SMALL

BUSINESS CONCERNS (DEVIATION)

NOV 2025

52.219-28 POSTAWARD SMALL BUSINESS PROGRAM REREPRESENTATION

(DEVIATION)

NOV 2025

52.222-3 CONVICT LABOR (DEVIATION) NOV 2025

52.222-33 NOTICE OF REQUIREMENT FOR PROJECT LABOR AGREEMENT

(DEVIATION)

NOV 2025

52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES

(DEVIATION)

NOV 2025

52.222-41 SERVICE CONTRACT LABOR STANDARDS (DEVIATION) NOV 2025

52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES MAY 2014

52.222-50 COMBATING TRAFFICKING IN PERSONS (DEVIATION) NOV 2025

52.222-55 MINIMUM WAGES FOR CONTRACTOR WORKERS UNDER

EXECUTIVE ORDER 14026 (DEVIATION)

NOV 2025

52.222-62 PAID SICK LEAVE UNDER EXECUTIVE ORDER 13706 (DEVIATION) NOV 2025

52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS

(DEVIATION)

APR 2026

52.223-23 SUSTAINABLE PRODUCTS (DEVIATION) NOV 2025

52.226-8 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT MESSAGING

WHILE DRIVING

MAY 2024

52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER—SYSTEM FOR

AWARD MANAGEMENT

OCT 2018

52.232-36 PAYMENT BY THIRD PARTY (DEVIATION) NOV 2025

52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS

SUBCONTRACTORS

MAR 2023

52.233-3 PROTEST AFTER AWARD AUG 1996

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM OCT 2004

52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (DEVIATION) NOV 2025

852.203-70 COMMERCIAL ADVERTISING MAY 2018

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED

SMALL BUSINESS EVALUATION FACTORS (DEVIATION)

JAN 2023

852.215-71 EVALUATION FACTOR COMMITMENTS OCT 2019

C.5 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of Clause)

C.6 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

The Contracting Officer reserves the right to designate an Administrative Contracting Officer (ACO) for the purpose of performing certain tasks/duties in the administration of the contract. Such designation will be in writing through an ACO Letter of Delegation and will identify the responsibilities and limitations of the ACO. A copy of the ACO Letter of Delegation will be furnished to the Contractor.

(End of Clause)

(End of Addendum to 52.212-4)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 STATEMENT OF WORK

1. Contract Title: Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel System

2. Background. The C.A.R.E. Channel is a video channel that offers stunning nature video and original instrumental music as a therapeutic tool for use at the patient bedside, waiting areas, and public spaces in acute care hospitals, residential care facilities, hospices, palliative care units, cancer centers, and rehabilitation centers. This service is available in more than 1,000 healthcare facilities around the world.

The CARE Channel enhances the patient experience by creating healing environments that reduce the harmful effects of noise, enhance pain management protocols, promote privacy, and increase safety and satisfaction.

Whole Health System implementation, which includes creating therapeutic and healing environments, which the C.A.R.E. Channel offers, is mandated by VHA Whole Health System Directive 1445 and is a priority at VAPSHCS. Guided Imagery, a modality offered by the C.A.R.E. Channel, is part of the Veteran’s Benefit Package and a required service per VHA Complimentary Integrative Health Directive 1137.

Additionally, the VAPSHCS patient entertainment system requires an upgrade, and at this point has only been based on the needs of Veterans that are in care for a limited time frame. Adding the C.A.R.E Channel will provide a long-term solution for Veterans that are cared for throughout the facility and especially in the geriatric wards, CLC wards, and in Hospice care. Implementing the C.A.R.E Channel is compliant with VHA Directives 1445 and 1137, aligns with VAPSHCS priority, and is an innovative modernization effort to bring patient-centered technology solution to increase patient access to whole health care while reducing clinician burden.

BRIEF DESCRIPTION OF SUPPLIES OR SERVICES REQUIRED AND THE INTENDED USE: This parts and acquisition service will provide a quantity of 2- four channel media broadcasters that will be mounted to the existing campus television distribution system using 2 -Multichannel Modulators that are configured to display 4 - streams of accessible content to the CATV locations at the 2 main campuses for access by all veterans. The programming service will be exchanged by the VA FMS HTM personnel who will be mailed a new media device to be installed semi-annually. This acquisition request will include the annual content licensing cost and equipment rental for a total of 5 years.

Veterans Benefit: Research studies show that nature imagery and music are therapeutic empirically based interventions that can help patients heal faster and decrease pain and the need for pharmacological interventions and may help reduce the average length of hospital stays. Based on research that connects the use of music and nature to patient outcomes, the C.A.R.E. Channel is appropriate for patients in diverse states of acuity, transcending issues of age, gender, and culture. The 24-hour format includes up to 84 hours of nonrepetitive unique daytime and nighttime programming to support the circadian rhythm, enhance sleep, and reduce the negative impact of hospital noise.

VA Clinical use: This acquisition is championed by VAPSHCS Whole Health, Patient Care Services, Nursing, and relevant leadership teams. Guided Imagery (GI), which is part of the C.A.R.E Channel content, involves using a series of multi-sensory images designed to trigger specific changes in physiology, emotions, or mental state for the purpose of increasing healing response or unconscious changes. GI is a mandated complementary integrative health (CIH) modality by VHA Directive 1137 and part of the Veteran’s Benefit Package. The C.A.R.E. Channel GI content helps increase access to care for this intervention while reducing clinician burden as it can be clinically applied as a self-help option without the constant involvement of a healthcare professional.

Veterans Access: Patients have options to access and enjoy on certain TV channels and screens broadcast around the facility or on VA supplied or personal individual handheld devices via the Internet.

Environment of care: Usage of the care channel will improve the environment of care across the facility and outpatient clinics in patient areas and home environment for patients, families, caregivers, and staff.

3. Scope: This is a brand name or equal requirement for site-based broadcasting services provided by The C.A.R.E. Channel, Healing HealthCare Systems®, Inc. to the VA Puget Sound Health Care System – Seattle Division and American Lake Division (VAPSHCS – Seattle and AL Division) for a one-year contract with four option years. The C.A.R.E. Channel, Healing HealthCare Systems®, Inc. is a Whole Health program and compatible with the soon to be implemented Electronic Healthcare Record Management System-Cerner. C.A.R.E. is geared towards providing non-pharmacological care by using music and images as a therapeutic tool for patients at the bedside, waiting areas, and public spaces in acute care hospitals, residential care facilities, hospices, palliative care units, cancer centers, and rehabilitation centers. The CARE Channel is the only service of its nature that provides 84 hours of continuing programming that can easily be broadcast through the existing cable TV equipment already in place, with very little technical support and offering additionally the possibility to do web-streaming and guided imagery channels without changing the system.

4. Specific Tasks.

VA Puget Sound will self-install media player and media channel modulator hardware. The contractor will provide remote support for the CARE Channel at both campus (Seattle and American Lake).

This includes the following (for each facility): HEART Media Broadcaster C100-BYP, Integrated MPEG2 quality digital player pre-scheduled for automatic playout of Day/Night programming. Requires 1U rack space (17.2"Wx1.7"Hx10"D). Includes 3-year Warranty, C.A.R.E. On Hold Licensing (12 Months) For use on hospital's telephone on-hold system, Annual Content Updates, Start-up/Encoding & Formatting One Time Fee, Uninterruptable Power Supply, remote installation support and Insured Shipping and Handling.

CARE CHANNEL deployment will be led by Sakuna Thongchanh (Whole Health Clinical Director, VA Puget Sound) with the help and technical support of the FMS Team, Charles Smith, HTM Electronics Supervisor. The FMS team was involved at an earlier stage in verifying all technical features and making sure the services will be fully compatible and include all necessary support to make the CARE CHANNEL easy to install and to function optimally according to each facility’s characteristic. All technical requirements have been checked and pre-approved.

5. Performance Monitoring

The performance of the contractor will be supervised by Charles Smith, HTM Electronics Supervisor.

6. Security Requirements.

The contractor will not require access to the VAPSHCS site nor to a VA system (logical access) and will not require access to VA sensitive information or PHI.

7. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI).

N/A

8. Other Pertinent Information or Special Considerations.

a. Identification of Possible Follow-on Work.

N/A

b. Identification of Potential Conflicts of Interest (COI).

None

c. Identification of Non-Disclosure Requirements.

None

d. Packaging, Packing and Shipping Instructions.

N/A

9. Risk Control.

N/A

10. Place of Performance.

VA Puget Sound Healthcare System (VAPSHCS)

• Seattle - 1660 S Columbian Way, Building 1, Basement Room B73, Seattle, WA 98108

• American Lake Divisions - 9600 Veterans Way, Building 6, Room 229, Tacoma, WA 98493.

11. Period of Performance.

Base Year: 08/01/ 2026 – 07/31/2027 Option Year 1: 08/01/2027 – 07/31/2028 Option Year 2: 08/01/2028 – 07/31/2029 Option Year 3: 08/01/2029 – 07/31/2030 Option Year 4: 08/01/2030 – 07/31/2031

12. National Holidays.

a. Work shall not be performed on the following legal government holidays:

New Year’s Day Martin Luther King Day President’s Day Memorial Day Juneteeth Independence Day Labor Day Columbus Day Veteran Day Thanksgiving Christmas

b. If a holiday falls on Sunday, the following Monday will be observed as the national Holiday. When a holiday falls on a Saturday, the proceeding Friday is observed as the national Holiday. Also included would be any day specifically declared by the President of the United States as a National Holiday.

13. VA Point of Contact.

The VA points of contact for this requirement are:

Charles Smith VAPSHCS, HTM Electronics Supervisor 1660 S. Columbian Way, Seattle, WA 98108 9600 Veterans Drive, Tacoma, WA 98493 Email: Charles.Smith6@va.gov Office: (206) 764 2436

Sakuna Thongchanh, Whole Health Clinical Director

VAPSHCS

Mail Stop S123-Oxbow 1660 S. Columbian Way Seattle, WA 98108 Cell: (206) 240-0249

14. Privacy Officer Language for Statement of Work (SOW)

Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights in Data- General, FAR 52.227-14(d) (1).

VA information should not be co-mingled, if possible, with any other data on the contractors/subcontractor’s information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA’s information is returned to the VA or destroyed in accordance with VA’s sanitization requirements.

VA reserves the right to conduct on-site inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are following VA directive requirements.

Prior to termination or completion of this contract, contractor/subcontractor must not destroy information received from VA, or gathered/created by the contractor while performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

15. Records Management Language for Contracts Required

The following standard items relate to records generated in executing the contract and should be included in a typical Electronic Information Systems (EIS) procurement contract:

1. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33;

Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

2. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

3. Contractors should not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

4. Contractors shall not retain, use, sell, or disseminate copies of any delivery that contains information covered by the Privacy Act of 1974 or which is generally protected by the Freedom of Information Act.

5. Contractor should not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

6. The Government Agency owns the rights to all data/records produced as part of this contract.

7. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractors must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

8. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974.

These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

9. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

10. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.

D.2 SALIENT CHARACTERISTICS FOR WHOLE HEALTHCARE CHANNEL SYSTEM

LC-LICCARE CHANNEL SYSTEM

Description of Equipment Requested Brand Name or Equal to the C.A.R.E. Channel:

The premier relaxation programming for healthcare settings, The C.A.R.E. Channel is produced to comfort patients, families, and staff over the full 24-hour cycle. This highly effective therapeutic tool significantly contributes to improved satisfaction and patient outcomes, and helps create a healing environment for patients, families, and staff.

Programming Details

• Must provide 24-hour continuous high quality patient television channel

• Must include up to 84 hours of high quality nonrepetitive programming

• Must include evening programming to help patients sleep

• Must have available Well-Being and Clinical Guided Imagery

• Programming must be compatible with interactive patient care platforms such as Cerner, GetWell, and TeleHealth

Broadcast Format

• System shall be available in both digital and analog formats

• System shall be able to broadcast through the hospital television system

• Content must also be available for streaming via the web and accessible through VA issued or personal devices such as computers, tablets, mobile devices

• Content must be accessible to all VA Puget Sound sites including CBOCs and in patient’s homes

• Vendor shall provide content updates at least annually at no additional charge

• System shall be plug and play — with no manual attention required

1) Applicable model/make/catalog number:

LC-LICCCARE: C.A.R.E. Channel Annual Licensing for VA Puget Sound Healthcare System.

LC-LICGI: C.A.R.E. with Guided Imagery Annual Licensing for VA Puget Sound Healthcare System.

LC-LICCONNECT: C.A.R.E. Connect Annual Licensing for VA Puget Sound Healthcare System.

EQ-HEART8: HEART Media Broadcaster HEART 8 C.A.R.E. Channel

EQ-MODMULC200: Multicom MUL-HDENC-C-200 Digital HD Encoder/Modulator

EQ-UPSAPC350: Uninterruptable Power Supply SV-UPDATE: Annual Content Updates.

2) Manufacturer name – Healing Healthcare Company

D.3 QUESTIONS AND ANSWERS FROM PRIOR SOLICITATION 36C26026Q0566

The following are questions and answers received in response to the prior solicitation 36C26026Q0566 set-aside for small businesses. Solicitation 36C26026Q0566 was cancelled.

1) Question: Could you please confirm whether the Seattle and Tacoma campuses each operate from a single CATV headend or if there are multiple headends per location?

Answer: Seattle & American lake have completely segregated head ends that operate each campus independently with their separate Direct TV satellite feeds into the Channel distributions.

2) Question: Do the Seattle and Tacoma locations already have TV systems set up in patient rooms, or would the contractor need to bring in the hardware as well?

Answer: This solicitation is to add a Single Video input…