S02 36C25924Q0573.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25924Q0573 08-07-2024

Salvatore Voter (801)582-1565 X3892 08-12-2024 Noon MDT

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

X 100

X

812332

$47 Million

N/A

Department of Veterans Affairs Oklahoma City VA Health Care System

921 NE 13th ST Oklahoma City OK 73104

36C259

Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

Department of Veterans Affairs Financial Service Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

This requirement is for rental of uniforms and floor mats/runners as well as cleaning and repair services in accordance with (IAW) the statement of work (SOW).

The anticipated period of performance is for the following:

Base Period with 4 options - 8/15/2024 to 8/14/2029

See CONTINUATION Page

Salvatore Voter Contracting Officer

36C25924Q0573

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

STATEMENT OF WORK

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.216-18 ORDERING (AUG 2020)

C.4 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.5 52.216-22 INDEFINITE QUANTITY (OCT 1995)

C.6 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...40

C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.9 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.10 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ..42

C.11 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.4 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.5 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.8 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C259 Salvatore Voter

Department of Veterans Affairs

Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300

Greenwood Village CO 80111

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[X] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] 30 days in arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

STATEMENT OF WORK

OKLAHOMA CITY VA HEALTH CARE SYSTEM

EMPLOYEE UNIFORM AND FLOOR MAT SERVICES CONTRACT

A: General Information

1. Introduction: The Oklahoma City VA Health Care System has a requirement for uniform services to include cleaning and repair of all uniforms provided by the vendor.

There is a secondary requirement for floor mats and runners.

2. Scope: – Engineering Uniforms I. Engineering Services will require 7 tops(shirts) and 7 bottoms (pants) per employee in accordance with the service requirements.

II. Contractor will be responsible for laundering soiled uniforms that are picked up each week in accordance with manufacturer specifications to maintain the integrity of the Fire retardant/ARC resistant uniforms.

III. Electrician uniforms will meet the following minimum requirements and in accordance with Standard Uniform rental Service Agreement. Shirts will have a minimum protection of ARC Thermal Performance Rating ATPV

9.5 and ARC 2. Pants will have minimum protection of ATPV 15.2 or 23.8 and ARC 2.

IV. Contractor will inspect each garment that is turned in for laundry and provide repairs and / or replacement garments as deemed necessary.

V. Contractor will provide secured separate bins, one for soiled uniforms and one for clean uniform storage.

VI. All uniform pickup points are to be positioned at locations on the Department of Veterans Affairs.

VII. The Contractor shall perform to the standards in the contract as well as all local state, and federal regulations.

VIII. All work is to be performed during normal business hours of the Oklahoma City VAMC, which is from 7:00 a.m. to 3:30 p.m. central standard time. Report to the linen supervisor’s office.

IX. Service will be provided on a designated day of each week excluding Federal Holidays

3. Scope: – Floor mat and runner services I. Contractor shall guarantee delivery of the highest quality textile service floor mats and runners.

II. Each mat/runner shall be laundered and returned the following service day to replace the current mat/runner in use. Each mat shall be exchanged for the same size, color, and/or logo mat/runner currently being used at each location.

III. All mats/runners shall be exchanged whether they appear soiled or not.

All services provided shall be in accordance with the Statement of Work and List of Locations.

IV. Floor mats will be an ADA-Compliant Design and shall meet the Federal Flammability Standards, U.S. Department of Commerce (DOC)

V. All quantities are the Governments Best Estimate of what will be needed each year. The minimum and maximum will be listed.

VI. Place of Performance:

Oklahoma City VA Medical Center 921 NE 13th Street, Suite 137 Oklahoma City, OK 73104

B: Work Hours:

I. Normal Work Hours: Monday through Friday, 7am-3:30pm. Any work to be completed outside these hours will need to be coordinated between the vendor and the Contract Officer Representative (COR).

II. National Holidays: The eleven holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

C: Specifications – Engineering Uniforms:

i. The contractor shall provide all necessary labor, equipment, and transportation and uniforms for the Engineering Services at Oklahoma City VA Medical Center. The Engineering Service has approximately ninety-six (96) employees of which twenty-one (21) will require Fire Rated uniforms.

ii. All uniform pickup points are to be positioned at locations within the Oklahoma City VA Medical Center

iii. Uniform Services will be provided on a designated day of each week to exclude Federal Holidays.

iv. Uniform shirts will have the VA Logo above the left breast pocket. The words “VA Oklahoma City” will be above the logo and the words “Engineering Services” on the bottom of the logo.

D: Specifications – Floor Mats and Runners

i. The contractor shall provide all necessary labor, equipment, and transportation and floor mats/runners for Environmental Services at the Oklahoma City VA Medical Center. The following areas require mats, runners and/or both. The total numbers below are for the active mats and replacement:

a. Southwest Entrance, Basement: 4 Mats (2 Scraper/2 Walk off)

b. Emergency Room Entrance: 4 Mats (2 Scraper/2 Walk off)

c. Ground Floor, North Entrance: 4 Mats (2 Scraper/2 Walk off)

d. Ground Floor, Southeast Entrance: 4 Mats (2 Scraper/2 Walk off)

e. First Floor Entrance-East: 4 Mats (2 Scraper/2 Walk off)

ii. The floor mats will be 4x6 feet and black in color. A scraper mat will be placed in the area immediately inside the building. A walk off mat will be placed on the other side of the doorway, after the scraper mat.

iii. All floor mats will have the Oklahoma City VA Logo.

E: Quality Control. The successful Contractor shall develop and maintain a quality program to ensure scrap and pallet services are performed in accordance with commonly accepted commercial practice. The successful Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

F: Quality Assurance. The COR will periodically evaluate the Contract’s performance to ensure that the contracted services are received. The COR will periodically, or representative will evaluate performance through intermittent on-site inspections of the Contractor’s quality control program and receipt of complaints from OKCVAMC personnel. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Likewise, the Government may decrease the amount of quality control inspections if performance indicates. The Government will also receive and investigate complaints from various customers at the OKCVAHCS. The Contractor shall be responsible for initially validating customer complaints. However, the COR shall make the final determination as to the validity of customer complaint(s) in cases of disagreement with customer(s).

G: Conformance Standards. Contract services shall ensure that all work is performed in accordance with Joint Commission, DNR, EPA, DOT, OSHA, and governing federal, local, and state regulations and guidelines. Copies of the Contractor’s state, local and federal permits and licenses MUST be provided with the signed quote.

H: Payment. Invoices will be paid in arrears monthly. Invoices must include the Contract Number, Purchase order Number and month of service after approval by the COR. In addition, all invoices will include the monthly price for services.

I: Reporting Required Services Beyond the Contract Scope

The Contractor shall immediately, but no later than 24 (twenty-four) consecutive hours after discovery, notify the CO and COR (in writing) of the existence or the development of any instances which the Contractor believe he/she is not responsible for under the terms of the contract. The Contractor shall furnish the CO and COR with a written estimate of the cost for consideration of additional services under this agreement.

J: Insurance:

Workers’ compensation and employer’s liability. Contractors are required to comply with applicable Federal and State Compensation Worker Compensation and occupational disease status.

1. General Liability. Contractors are required to have Bodily Injury Liability Insurance coverage written on the comprehensive form of policy of at least $500,000.00 per occurrence.

2. Property Damage Liability. Contractors are required to have Property Damage Liability Insurance coverage of at least $500,000. 00.

K: Pre-Work Orientation: In accordance with Joint Commission, the Contractor will attend pre-work orientation meeting prior to the commencement of work on site. The VA will schedule this meeting and it will include discussion of the following topics:

1. Fire and Safety.

2. Infection Prevention.

3. Disaster procedures.

4. Transportation routes and general information on the project.

5. Other topics deemed necessary.

The contractor will be responsible to ensure that Contractor employees coming to the work site will receive the information required above.

L: Reconstitution. All general scrap, scrap metal and pallets shall be completely removed in accordance with conformance standards. Areas damaged by Contractor vehicles shall be repaired to meet the appearance of the surrounding area to the satisfaction of the COR as no additional cost to the Government.

M: Special Contract Requirements:

1. Vehicle Specifications. Each vehicle used in the performance of this contract shall meet the specifications required by the State of Oklahoma, as well as the city /or counties where services are performed.

2. Permits and Licenses. Prior to performance of any services under this contract, the Contractor shall provide a copy of all permits required in the normal operation of its business to the Contracting Officer.

N: Security Requirements: A VA Police background check may be a requirement, at the Government’s option, for all Contractors’ and any Subcontractors’ employee(s) providing services to the Government. This shall allow the Contractor to access areas within the Medical Center such as offices, clinics, patient room, and other restricted areas. No employee shall be permitted to perform work or access non-public areas unescorted without a background check and written clearance by VA Police. If required by the COR, the Contractor will be requested to provide the following information:

Name (full, including previous names) of any employee who will be performing work under this agreement.

1. Social Security Number

2. Date of Birth

3. Place of Birth

O: Contractor Personnel. Contractor personnel must wear a common uniform or identification with the Contractors name printed in neat and professional manner to be easily visible and readable.

Quality Assurance Surveillance Plan (QASP) Engineering Uniform and Floor Mat Contract

Introduction

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (SOW). This plan sets forth the procedures and guidelines the VA will use in ensuring the required performance standards or service levels are achieved by the contractor.

Purpose

The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the SOW and the contractor's quality control plan (QCP), and to ensure that the government pays only for the level of services received.

This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor's performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

Performance Management Approach

The SOW structures the acquisition around "what" service or quality level is required, as opposed to "how" the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken by VA to monitor and manage the contractor's performance to ensure the expected outcomes or performance objectives communicated in the SOW are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed if the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A "results" focus provides the contractor flexibility to continuously improve and innovate over the course of the contract if the critical outcomes expected are being achieved and/or the desired performance levels are being met.

Performance Management Strategy

The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor's own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor's QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the SOW. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor's QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the SOW. This QASP enables the government to take advantage of the contractor's QC program.

The government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

Roles and Responsibilities:

The integrated project team (IPT) consists of the Contracting Officer (CO) and the Contracting Officer's Representative (COR).

The Contracting Officer

The Contracting Officer (CO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the Contracting Officer's Representative (COR) and the contractor. The CO will designate one full-time COR as the government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor's performance and must be identified and designated by the CO.

The Contracting Officer's Representative

The Contracting Officer's Representative (COR) is designated in writing by the CO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter. The COR is responsible for technical administration of the project and ensures proper government surveillance of the contractor's performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government's behalf. Any changes that the contractor deems may affect contract price, terms, or conditions shall be referred to the CO for action. The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractors’ work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

Identification of Required Performance Standards/Quality Levels

The required performance standards and/or quality levels are included in the SOW and "Performance Requirements Summary.”

Incentives or Disincentives in Relation to Standards and Quality Levels

Contractor performance on this contract, be it less than, greater than, or equal to satisfactory performance on this contract, will be subject to the Incentives/Disincentives identified in the Performance Requirements Summary. The results will also be documented by the COR and CO, for use as past performance indicators to support any interest or bids the contractor makes in future government requirements and solicitations.

Failure to meet the required service or performance level will result in a delinquency notice to the contractor.

Methodologies to Monitor Performance:

Surveillance Techniques

To minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are:

• Random monitoring - which shall be performed by the COR/COR designated inspector.

• 100% Inspection - Each month, the COR, shall review the generated documentation and enter summary results into the Surveillance Activity Checklist.

• Periodic Inspection - COR typically performs the periodic inspection which should align with the frequency of required services per the SOW, such as weekly or monthly, depending on the required task.

• Customer Feedback The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

• Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the CO and COR, as opposed to the contractor. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint must be signed, and must be forwarded to the COR.

• Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

Acceptable Quality Levels

The acceptable quality levels (AQLs) included in Attachment I, Performance Requirements Summary, for contractor performance are structured to allow the contractor to manage how the work is performed while providing disincentives for performance shortfalls. For certain critical activities such as those involving maintaining safety during operations, the desired performance level is established at 100 percent. Other levels of performance are keyed to the relative importance of the task to the overall mission performance at the VA Medical Center in this SOW.

Quality Assurance Documentation:

The Performance Management Feedback Loop

The performance management feedback loop begins with the communication of expected outcomes.

Performance standards are expressed in the SOW and are assessed using the performance monitoring techniques shown in Attachment I.

Analysis of Quality Assurance Assessment:

Determining Performance

Government shall use the monitoring methods cited to determine whether the performance standards/service levels/ AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels. Failure to meet the AQL may result in disincentives, as shown in Attachment 1 of this document.

Reporting

The COR will prepare a written report for the CO summarizing the overall results of the quality assurance surveillance of the contractor's performance as needed. This written report, which includes the contractor s submitted monthly report and the completed quality assurance monitoring forms will become part of the QA documentation. It will enable the government to demonstrate whether the contractor is meeting the stated objectives and/or performance standards, including cost/technical/scheduling objectives.

Reviews and Resolution

The COR may require the contractor's project manager, or a designated alternate, to meet with the CO and other government IPT personnel as deemed necessary to discuss performance evaluation. The COR will define a frequency of in-depth reviews with the contractor, including appropriate self-assessments by the contractor; however, if the need arises, the contractor will meet with the COR as often as required or per the contractor's request. The agenda of the reviews may include:

• Monthly performance assessment data and trend analysis

• Issues and concerns of both parties

• Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis.

• Recommendations for improved efficiency and/or effectiveness The COR must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance.

The COR and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a contract modification at the convenience of the

PCO/ACO.

PERFORMANCE REQUIREMENTS SUMMARY MATRIX:

Task

ID

Indicator

Standard Acceptable Quality Level

Method of Surveillance

Incentive

Contractor to perform providing Engineering Uniforms and Floor Mats to the Oklahoma City VA Medical Center per the Statement of Work

(SOW)

I

Contractor performs all required services as per Industry Standard and the

SOW.

As per Industry Standard and the

SOW

Minimum acceptable quality level is 95% completion of requirement.

Desired quality level is 100% completion of requirement

Observation and random inspection

Positive past performance

& CPARS

report

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBE

R

DESCRIPTION OF

SUPPLIES/SERVIC

ES

QUANTIT

Y

UNI

T UNIT PRICE AMOUNT

525.00 EA ________________

Engineering Employees Uniform Rentals - Shirts Contract Period: Base POP Begin: 08-15-2024 POP End: 08-14-2025

Engineering Employees Uniform Rentals - Pants Contract Period: Base

147.00 EA ________________

Engineering Employees Uniform Rentals - Fire Rated Shirts Contract Period: Base

Engineering Employees Uniform Rentals - Fire Rated Pants Contract Period: Base

Engineering Employees Uniform Cleaning - Shirts Contract Period: Base

Engineering Employees Uniform Cleaning - Pants Contract Period: Base

Engineering Employees Uniform Cleaning - Fire Rated Shirts Contract Period: Base

Engineering Employees Uniform Cleaning - Fire Rated Pants Contract Period: Base

20.00 EA ________________

Rental - Floor Mats (Scraper/Walk Off) Contract Period: Base

Cleaning - Floor Mats (Scraper/Walk Off) Contract Period: Base

Engineering Employees Uniform Rentals - Shirts Contract Period: Option 1 POP Begin: 08-15-2025 POP End: 08-14-2026

Engineering Employees Uniform Rentals - Pants Contract Period: Option 1

Engineering Employees Uniform Rentals - Fire Rated Shirts Contract Period: Option 1

Engineering Employees Uniform Rentals - Fire Rated Pants Contract Period: Option 1

Engineering Employees Uniform Cleaning - Shirts Contract Period: Option 1

Engineering Employees Uniform Cleaning - Pants Contract Period: Option 1

Engineering Employees Uniform Cleaning - Fire Rated Shirts Contract Period: Option 1

Engineering Employees Uniform Cleaning - Fire Rated Pants Contract Period: Option 1

Rental - Floor Mats (Scraper/Walk Off) Contract Period: Option 1

Cleaning - Floor Mats (Scraper/Walk Off) Contract Period: Option 1

Engineering Employees Uniform Rentals - Shirts Contract Period: Option 2 POP Begin: 08-15-2026 POP End: 08-14-2027

Engineering Employees Uniform Rentals - Pants Contract Period: Option 2

Engineering Employees Uniform Rentals - Fire Rated Shirts Contract Period: Option 2

Engineering Employees Uniform Rentals - Fire Rated Pants Contract Period: Option 2

Engineering Employees Uniform Cleaning - Shirts Contract Period: Option 2

Engineering Employees Uniform Cleaning - Pants Contract Period: Option 2

Engineering Employees Uniform Cleaning - Fire Rated Shirts Contract Period: Option 2

Engineering Employees Uniform Cleaning - Fire Rated Pants Contract Period: Option 2

Rental - Floor Mats (Scraper/Walk Off) Contract Period: Option 2

Cleaning - Floor Mats (Scraper/Walk Off) Contract Period: Option 2

525.00 EA ________________ ________________

Engineering Employees Uniform Rentals - Shirts Contract Period: Option 3 POP Begin: 08-15-2027 POP End: 08-14-2028

Engineering Employees Uniform Rentals - Pants Contract Period: Option 3

Engineering Employees Uniform Rentals - Fire Rated Shirts Contract Period: Option 3

Engineering Employees Uniform Rentals - Fire Rated Pants Contract Period: Option 3

Engineering Employees Uniform Cleaning - Shirts Contract Period: Option 3

Engineering Employees Uniform Cleaning - Pants Contract Period: Option 3

Engineering Employees Uniform Cleaning - Fire Rated Shirts Contract Period: Option 3

Engineering Employees Uniform Cleaning - Fire Rated Pants Contract Period: Option 3

Rental - Floor Mats (Scraper/Walk Off) Contract Period: Option 3

Cleaning - Floor Mats (Scraper/Walk Off) Contract Period: Option 3

Engineering Employees Uniform Rentals - Shirts Contract Period: Option 4 POP Begin: 08-15-2028 POP End: 08-14-2029

Engineering Employees Uniform Rentals - Pants Contract Period: Option 4

Engineering Employees Uniform Rentals - Fire Rated Shirts Contract Period: Option 4

Engineering Employees Uniform Rentals - Fire Rated Pants Contract Period: Option 4

Engineering Employees Uniform Cleaning - Shirts Contract Period: Option 4

Engineering Employees Uniform Cleaning - Pants Contract Period: Option 4

Engineering Employees Uniform Cleaning - Fire Rated Shirts Contract Period: Option 4

Engineering Employees Uniform Cleaning - Fire Rated Pants Contract Period: Option 4

Rental - Floor Mats (Scraper/Walk Off) Contract Period: Option 4

Cleaning - Floor Mats (Scraper/Walk Off) Contract Period: Option 4

GRAND TOTAL ________________

B.3 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY

DELIVERY

DATE

0001 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

USA

525.00

MARK FOR: Salvatore Voter 8015821565x3892 Salvatore.voter@va.gov

0002 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

0003 SHIP TO: Oklahoma City Veterans

921 NE 13th St

147.00

0004 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

0005 SHIP TO: Oklahoma City Veterans

921 NE 13th St

0006 SHIP TO: Oklahoma City Veterans

921 NE 13th St

0007 SHIP TO: Oklahoma City Veterans

921 NE 13th St

0008 SHIP TO: Oklahoma City Veterans

921 NE 13th St

0009 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

20.00

0010 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1001 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1002 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1003 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1004 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

1005 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1006 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1007 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1008 SHIP TO: Oklahoma City Veterans

921 NE 13th St

1009 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

1010 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2001 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2002 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2003 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2004 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

2005 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2006 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2007 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2008 SHIP TO: Oklahoma City Veterans

921 NE 13th St

2009 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

2010 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3001 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3002 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3003 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3004 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

3005 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3006 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3007 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3008 SHIP TO: Oklahoma City Veterans

921 NE 13th St

3009 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

3010 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4001 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4002 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4003 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4004 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

4005 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4006 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4007 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4008 SHIP TO: Oklahoma City Veterans

921 NE 13th St

4009 SHIP TO: Oklahoma City Veterans Affairs 921 NE 13th St

4010 SHIP TO: Oklahoma City Veterans

921 NE 13th St

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212- 5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be…