PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25626Q0396 04-08-2026

Thomas Kovarovic, Contracting Officer 850-226-1921 04-21-2026

12:00 CDT

36C256

Department of Veterans Affairs

Network Contracting Office 16

Central Arkansas Veterans HCS

2200 Fort Roots Drive, Bldg 41, Room 200

North Little Rock AR 72114 1706

X 100

X

624229

$19 Million

N/A

36C502

Department of Veterans Affairs

Alexandria Veterans Affairs Medical Ctr.

2495 Shreveport Highway

Pineville LA 71360

36C256

Department of Veterans Affairs

Network Contracting Office 16

Central Arkansas Veterans HCS

FSC e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp

Invoice Setup Information 1-877-489-6135 invoice must be submitted electronically

1-877-489-6135

See CONTINUATION Page

Alexandria Veteran Health Care System, Alexandria, LA has a requirement for residential housing.

The period of performance is from 1 June 2026 through 31 May

2031.

This solicitation is being issued as tiered evaluation with the following tiers: (1) SDVOSB concerns, (2) VOSB concerns,

(3) small business concerns with HUBZone small business concerns and 8(a) participants having priority; and (4) large business concerns. If award cannot be made, the solicitation will be cancelled and the requirement resolicit

All questions must be received by 4/15/2026 at 12:00PM Centr

See CONTINUATION Page

X 1

Thomas Kovarovic, Contracting Officer

VA-VHA-RPOC-2024-0041

36C25626Q0396

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE SCHEDULE

B.3 STATEMENT OF WORK

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.216-18 ORDERING (AUG 2020)

C.3 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.4 52.216-22 INDEFINITE QUANTITY (NOV 2025) (DEVIATION)

C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.6 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

C.7 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (NOV 2020)

C.8 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.9 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.10 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.11 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) . 40

C.12 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 ADDENDUM TO 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (SEP 2023)

E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.4 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.5 52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS (NOV 2025)

(DEVIATION)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.8 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.9 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.10 52.212-2 ADDENDUM TO EVALUATION—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2021)

E.11 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION

FEB 2025)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C256 Department of Veterans Affairs Network Contracting Office 16 Central Arkansas Veterans HCS

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly in Arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment

Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES

ESTIMATED

QUANTITY UNIT UNIT PRICE

ESTIMATED

AMOUNT

4,015.00 DY __________________ __________________

Residential Community-Based Housing Services 11 Bed per day for

365 days = 4,015 Bed Days Contract Period: Base POP Begin: 06-01-2026 POP End: 05-31-2027 PRINCIPAL NAICS CODE: 624229 - Other Community Housing Services PRODUCT/SERVICE CODE: G099 - Social - Other

365 days = 4,015 Bed Days Contract Period: Option 1 POP Begin: 06-01-2027 POP End: 05-31-2028 PRINCIPAL NAICS CODE: 624229 - Other Community Housing

365 days = 4,015 Bed Days Contract Period: Option 2 POP Begin: 06-01-2028 POP End: 05-31-2029 PRINCIPAL NAICS CODE: 624229 - Other Community Housing

365 days = 4,015 Bed Days Contract Period: Option 3 POP Begin: 06-01-2029 POP End: 05-31-2030 PRINCIPAL NAICS CODE: 624229 - Other Community Housing

365 days = 4,015 Bed Days Contract Period: Option 4 POP Begin: 06-01-2030 POP End: 05-31-2031 PRINCIPAL NAICS CODE: 624229 - Other Community Housing

ESTIMATED GRAND

TOTAL

B.3 STATEMENT OF WORK

A. Purpose

The Department of Veterans Affairs, Alexandria Veterans Affairs Medical Center (AVAMC) at

2495 Shreveport Highway, Pineville, LA 71360, requires contractors to provide residential housing services to up to 11 veterans/beneficiaries to include room, board, transportation, therapeutic rehabilitation and recovery and other required services. The purpose of this contract is to provide a safe, low-barrier emergency shelter and coordinated supportive services for veterans experiencing homelessness, with the primary goal of rapidly resolving housing instability and securing permanent housing. The program will deliver comprehensive case management as the central service component, focused on assessing each veteran’s housing barriers, developing individualized housing plans, and actively coordinating with the U.S.

Department of Veterans Affairs (VA) and community partners to obtain and sustain permanent housing placements.

The shelter will ensure that all participating veterans receive timely access to essential support needed to stabilize their immediate situation, including basic needs, benefits navigation, and housing search assistance. While the program will make available or facilitate access to minimum levels of behavioral health and substance use treatment services as clinically appropriate, these services are intended to support—rather than replace—the program’s primary housing-focused mission. Through strong collaboration with VA programs (including

HUD-VASH, SSVF, and other VA homeless initiatives) and local housing and social service resources, the contractor will prioritize rapid exits from emergency shelter to permanent housing. All services will be delivered using a housing-first, trauma-informed approach that promotes dignity, choice, and long-term housing stability for veterans. Public transportation shall be available to Veterans in the city of the selected contractor or the contractor shall provide transportation for the Veterans to and from the Alexandria VAHCS to receive treatment and /or services and near areas that provide employment opportunities. The contractor shall furnish services to the beneficiaries for whom such care is specifically authorized by the Veterans

Health Administration (VHA). It is understood that the type of Veterans to be cared for under this contract shall require care, treatment and rehabilitation services for homeless Veterans who present, mental health and/or substance abuse/dependency over and above the level of room and board.

B. Background.

Through the Health Care for Homeless Veterans (HCHV) program, VA provides case management services to Veterans and facilitates their access to a broad range of medical, mental health, and rehabilitative services. The Contractor shall be required to provide therapeutic and rehabilitative services, but shall not be required to provide detoxification or other hospital level treatment; those services shall be provided by the VA at VA facilities.

C. Services To Be Provided

Basic Services. The contractor shall furnish each Veteran authorized care under this contract with the following basic services:

a. Residential Room and Board: Room and Board shall include a bed and other furnishings such as a dresser, storage, and personal linens (towels, pillows, blankets and bed sheets). Meals to include three (3) nutritionally adequate meals daily, 7 days a week and availability of nutritious snacks between meals and bedtime for those requiring or desiring additional food, when it is not medically contraindicated.

b. Laundry Facilities: Laundry facilities for Veteran to do their own laundry free of charge.

c. Therapeutic Rehabilitative and Recovery Services: Services determined to be needed by the individual Veteran referred for treatment as stated in the plan developed by the contractor with input from the Veteran and the VA case manager. Services which the contractor must be able to furnish include:

(1) Will accept eligible Veterans on same day they present needing shelter.

(2) Structured group activities as appropriate – examples include group therapy, social skills training, Alcoholics Anonymous, Narcotics Anonymous, vocational counseling and physical activities as appropriate.

(3) Collaboration with the VA program staff, which shall provide supportive psychosocial services.

(4) Individual professional counseling, including counseling on self care skills, adaptive coping skills and, as appropriate, vocational rehabilitation counseling, in collaboration with VA program and community resources.

(5) Assistance to develop responsible living patterns, to maintain an acceptable level of personal hygiene and grooming, and to achieve a more adaptive level of psychosocial functioning, upgraded social skills, and improved personal relationships.

(6) Provide close monitoring of medications. In addition to assuring the count and actual consumption, the Contractor shall assure that medication expiration date are tracked. The Contractor shall assure timely access to as needed (PRN) medications. The contractor must not allow medications or sharps in Veteran rooms. The agency must keep medications stored in a locked room. The Contractor must provide a locked refrigerator for storage of medications requiring refrigeration.

(7) Skilled professional counselor that is licensed by appropriate licensing/regulatory boards to provide individual therapy and/or counseling to address mental health concerns including substance abuse/dependence. The

Counselor(s) possess assessment and crisis intervention skills.

(8) Assistance to gain and to apply knowledge of the illness/recovery process.

(9) A drug and alcohol-free setting and consistent support for drug and alcohol free lifestyle. The contractor shall have a system to do admission and random breathalyzers as needed. The Veterans Affairs Medical Center

(VAMC) will provide drug screening upon request, in a timely manner.

(10) A program that promotes community interaction.

In addition, the Contractor shall collaborate with the VA program staff, who will conduct treatment and discharge planning reflecting a team assessment of health, psychosocial and vocational needs and the involvement of resident' families and appropriate community resources in resolving problems and setting goals.

The Contractor shall have the right to discharge beneficiaries to preserve the health and safety of other beneficiaries and staff. The HCHV Coordinator or designee shall be immediately notified of such discharge by the next business day. Other routine discharges due to rule violations must be approved through the HCHV Coordinator or designee. In emergent situations, the Contractor shall evaluate and link Veterans to an appropriate level of care management.

In the event of a medical emergency, the Contractor is responsible for transporting the Veteran to the VA Medical Center, unless the Health Care for Homeless Veterans (HCHV) Coordinator or designee determines an ambulance transportation is needed.

The Contractor shall maintain an individual record on each Veteran placed in the facility by the

HCHV Program. The Contractor must comply with the requirements of the Confidentiality of

Medical Records (38 USC 4132) and the Confidentiality of Alcohol and Drug use of a Veteran

(42 CFR part II) when appropriate, and is considered a part of this contract. All case records shall be made available on a need-to-know basis to appropriate VAMC staff members involved with the treatment program of the Veteran concerned. In addition to reasons for referral, the clinical record, maintained by the contract facility shall include the following:

1. All essential identifying data relevant to the resident. Records should reflect admission and discharge summaries, weekly progress notes and interim notes documenting any significant alterations in functioning.

2. Data relating to the resident's admission, to include the targeted goals for constructive changes, and the anticipated length of stay.

3. Reports of periodic re-evaluation by program staff, to include any measures of movement toward rehabilitation goals, with particular focus on the attainment of self-help skills. Treatment plans will be reviewed monthly.

4. Develop a budget plan and/or a vocational plan in preparation for moving into

Permanent Housing.

5. Final summaries on each Veteran who leaves the program, to include a description of beneficial changes realized during the residential period, reasons for leaving, the resident's future plans and follow-up locator information.

6. Upon discharge or death of the Veteran, medical records on all Veterans will be retained by the residential treatment facility for a period of at least three (3) years following termination of care.

7. USC 4132/42 CFR Part II is available for review at the Veterans Affairs Medical

Administration Service.

The contractor shall collaborate with the VA program staff, who shall conduct treatment and discharge planning reflecting a team assessment of health, psychosocial and vocational needs and the involvement of residents’ families and appropriate community resources in resolving problems and setting goals. Routine discharges due to rule violations must be approved through the HCHV Coordinator or designee.

The HCHV Coordinator or case manager shall identify and refer all patients to the Contractor.

All patients will have co-occurring mental health and/or substance use/dependency problems.

Veteran's dietary needs shall be met in accordance with sound medical practices.

1. At least three (3) nutritious meals or the equivalent shall be served daily at regular times with not more than fourteen (14) hour span between the evening and breakfast of the following day. Between meals and bedtime snacks of nourishing quality shall be offered.

2. There shall be evidence that food is prepared, served and stored under sanitary conditions.

3. The sanitary procedures shall be established and maintained for washing dishes, cleaning equipment, work areas and proper waste disposal.

4. The Contractor shall comply with applicable requirements of the Confidentiality of

Alcohol and Drug Abuse Patient Records (42 CFR Part II) and the Confidentiality of

Certain Medical Records (38 USC 7332).

All patients shall be capable of self-preservation, and in emergency situations, will have sufficient capability to recognize physical dangers, sufficient judgment to recognize when danger requires immediate egress from the group residence, and sufficient physical mobility to accomplish such egress.

The Department of Veterans Affairs Medical Center reserves the right to inspect the residential treatment facility and all appurtenances by an authorized representative(s) designated by the

Alexandria VAMC

Before award and on an annual basis thereafter, the residential treatment community healthcare center/halfway house will be inspected by a multidisciplinary Alexandria VAMC inspection team and the Engineer Fire/Life Safety Officer. The inspection shall include but is not limited to the following areas:

1. General observation of residents indicated that they maintain an acceptable level of personal hygiene and grooming.

2. The facility meets applicable fire, safety and sanitation standards maintained in attractive surroundings conducive to social interaction and the fullest development of the resident and of the resident's rehabilitative potential.

3. The facility should be in a central location near public transportation and near areas that provide employment.

4. There is evidence of facility-community interaction. This may be demonstrated by the nature of scheduled activities or information about resident flow out of the facility e.g.

community activities, volunteers, local consumer service, etc.

5. Staff behavior and interaction with the residents convey an attitude of genuine concern and caring.

6. Appetizing, nutritional adequate meals are provided. The local VAMC dietitian may consult with the inspection team and the team making subsequent assessments, in evaluating not only the printed menu(s), but also the patient's satisfaction with meals and the actual consumption of the food offered.

In the event a Veteran receiving care under this contract dies, the residential treatment facility shall promptly notify the HCHV Coordinator or designee and immediately assemble, inventory, and safeguard the Veteran's personal effects. The funds, deposits, and effects left by Veteran upon the premises of the residential treatment facility shall be delivered by the staff of the facility to the person or persons entitled thereto under the laws currently governing the facility for making disposition of funds and effects left by the Veteran, unless he died without leaving a will, heirs or next of kin capable of inheriting. When disposition has been made, the itemized inventory with a notation as to the disposition of the funds and effects will be immediately forwarded to the HCHV Coordinator or designee. Should a deceased Veteran have no will, heirs, or next of kin, his/her personal property and funds wherever located vests in and becomes the property of the United States in trust. In these cases, the residential treatment facility shall forward inventory of any such property and funds in its possession to the VAMC, and will then (except articles of clothing necessary for proper burial) under safeguard until instructions are received from the VA concerning disposition.

The Contractor shall comply with the principles listed in 38 CFR 17.707(b) to provide housing and supportive services in a manner that is free from religious discrimination.

SUPPLEMENTAL SERVICES. Unless specifically excluded in this contract, the per diem rate established will include the services listed in this document and will also include all services or supplies normally provided other patients by the facility without incurred cost to the Government. It is impossible to determine the exact or estimated amount which will be incurred. Therefore, no obligation will be incurred by the Department of Veterans Affairs under this contract unless a specific authorization for Veterans is issued by the VAMC for services rendered in accordance with such authorization upon receipt of proper invoices by the residential treatment center at the completion of each month's service.

ADDITIONAL CONTRACT REQUIREMENTS

PERSONNEL

The contractor shall employ sufficient qualified personnel that by education and training (and, when required, certification or licensure) to provide the Basic Services and Supplemental

Services required by this Statement of Work. There will be at a minimum, a full -time administrative staff member or a designated employee on duty on the premises, or residing at the program and available for emergencies, 24 hours a day, 7 days a week. In those instances where a supervised residential setting is linked to a geographically distinct rehabilitation and/or socialization program, sufficient professional health care personnel shall be identified to provide the necessary therapeutic activities and to ensure a meaningful integration of these efforts with those provided in a residential setting.

The Contractor shall identify each person functioning as "Key Personnel" under this contract, and provide to the VA a description of the services to be provided by such person, together with a resume summarizing that person's relevant skills and experience within 10 days of award. Key personnel shall include a Program Director, Clinical Director, cook and a House Manager. The Contractor shall notify the HCHV Coordinator or designee of all changes in staff.

All Contractor staff providing services to Veterans under this contract shall undergo the appropriate background investigation and will provide a copy of the result to the HCHV

Program Coordinator or designee for review. Before receiving an initial referral of Veterans under the contract, the Contractor shall submit a listing of all Contractor personnel proposed to provide services to Veterans under the contract.

B. REFERRALS

The VA is responsible for determining eligibility of Veterans prior to referral to the

Contractor for treatment. The HCHV Coordinator or case manager shall identify and refer all patients to the Contract. A list of authorized VA ordering officials for the contract shall be provided to the Contractor upon award of the contract. Ordering officials may be added or deleted from the list during the term of the contract at the discretion of VA Contracting

Officer. The Contractor shall be provided an updated list of authorized VA ordering officials whenever such changes are made.

It is understood that the Contractor shall not be paid for care provided to a referred

Veteran beyond the period authorized in the referral, unless an extension of the authorization is provided verbally or in writing by the HCHV Coordinator or designee.

NOTE: THE CONTRACTOR SHALL REFER FEMALE VETERANS IN NEED OF

SERVICES TO THE HCHV COORDINATOR OR DESIGNEE.

C. ABSENCES AND CANCELLATION

Should a Veteran require hospitalization, payment shall be continued for a maximum period of two days (48 hours). Upon the Veterans’ discharge from the hospital shall be granted priority placement at a contract residential facility if a bed is available and

Veteran is deemed appropriate for contract housing.

The contractor shall notify the VA of unauthorized absences by a referred Veteran from the facility. Should a Veteran absent himself from the Contractor's facility in an unauthorized manner, payment for services for that Veteran shall be continued for a maximum period of two days (48 hours), provided there is an active outreach attempt on the part of the

Contractor's staff to return the Veteran to the facility and there is a reasonable belief that the

Veteran will return. Absence, when discovered, shall be reported to the HCHV Coordinator or designee ASAP or by the close of the next business day. Extraordinary circumstances (e.g.

absent Veteran is potentially suicidal) shall be made to the HCHV Coordinator or designee immediately. Reports shall be made to the HCHV Coordinator or designee during regular business hours and the Administration Officer during non-regular business hours.

VA reserves the right to remove any or all Veterans from the facility at any time, without additional cost, when it is determined to be in the best interest of the VA or the

Veteran.

The contractor shall notify the authorizing VA facility immediately when a medical emergency occurs that requires hospitalization of a referred Veteran. It is agreed that the Veteran will be admitted to the appropriate VA facility. When such admission is not feasible because of the nature of the emergency, it is agreed that hospitalization in a non-federal hospital may be accomplished provided that VA authorization is obtained. If hospitalization of emergency, it is agreed that hospitalization in a non-federal hospital may be accomplished provided that VA authorization is obtained. If hospitalization of a non-emergency nature is required, it is agreed that admission to the appropriate VA facility will be accomplished promptly.

The contractor shall notify the authorizing VA facility immediately of any incidents involving

Veterans residing in the residential program. The contractor shall notify the HCHV Coordinator or designee by telephone during the hours of 8:am and 4:30pm. For all incidents that occur after normal business hours, the contractor should notify the Administrator on Duty (AOD). The contractor shall provide the HCHV Coordinator or designee with a copy of the incident report within 24 hours. The contractor shall maintain a copy of the incident report in the Veteran's case record.

It is understood that the Contractor will not be paid for care provided to a referred Veteran beyond the period authorized in the referral, unless an extension of the authorization is provided verbally or in writing by the HCHV Coordinator.

The length of stay should not exceed six (6) months. Each Veteran will be evaluated monthly on need and progress to determine the actual length of stay required. An extended length of stay is possible based upon circumstances and availability of funding. The decision will be made by the HCHV Coordinator or designee and the director of facility.

CONTRACTOR STAFF CONDUCT/COMPLAINTS HANDLING

Contractor personnel shall treat referred Veterans with dignity and respect and abide by standards of conduct mirroring those prescribed by current federal personnel regulations. The Contractor shall comply with the VA Patient's Bill of Rights as set forth in 38 CFR 17.34a (copy available upon request).

The VA reserves the right to exclude Contractor staff members from providing services to

Veterans under this contract based on breaches of conduct, including conduct that jeopardizes patient care or interferes with the regular and ordinary operation of the facility:

Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction or negligence in performing directed tasks, or other conduct resulting in formal complaints by Veterans or other staff members to designated Government representatives. The Contractor and HCHV Coordinator shall deal with issues raised concerning contractor personnel conduct. The HCHV Coordinator shall be the final arbiter on questions of acceptability and in validating complaints.

D. TRANSPORTATION

The Contractor shall assist the Veterans with local transportation to scheduled meetings and appointments. The Contractor shall be expected to help the Veteran access public transportation, including providing information and instructions necessary to enable Veterans to utilize public transportation. If adequate public transportation is not available or appropriate for a Veteran, the Contractor shall arrange for alternative transportation.

E. FACILITY

It is the responsibility of the Contractor to properly maintain its facilities and the VA shall have no responsibility for paying or reimbursing the Contractor for such expenses. The contract facility shall:

1. Have a current occupancy permit issued by the local and state governments in the jurisdiction where the facility is located.

2. Be in compliance with existing standards of State safety codes and local, and/or State health and sanitation codes.

3. Where applicable, be accredited by the State.

4. Be equipped with operational air conditioning /heating systems.

5. Be kept clean free of dirt, grime, mold, or other hazardous substances and damaged noticeably detract from the overall appearance.

6. Be equipped with first aid equipment and an evacuation plan in case of emergency.

7. Have windows and doors that can be opened and closed in accordance with manufacturer standards.

The contractor facility shall meet fire safety requirements, as follows:

The building shall meet the requirements of the applicable residential occupancy chapters of the current version of NFPA 101, National Fire Protection Association's Life Safety Code.

Any equivalencies or variances shall be approved by the appropriate Veterans Health

Administration Veterans Integrated Service Network (VISN) Director.

1. All residents in the facility shall be mentally and physically capable of leaving the building unaided, in the event of an emergency.

2. Fire exit drills shall be held at least quarterly. Residents shall be instructed in evacuation procedures when the primary and/or secondary exits are blocked. A written fire plan for evacuation in the event of fire shall be developed and reviewed annually. The plan shall outline the duties, responsibilities and actions to be taken by the staff and residents in the event of a fire emergency. This plan shall be implemented during fire exit drills.

3. A written policy regarding tobacco smoking in the facility shall be established and enforced.

4. Portable fire extinguishers shall be installed at the facility. Use NFPA 10, Portable

Fire Extinguishers, as guidance in selection and location requirements of extinguishers.

5. Requirements for fire protection equipment and systems shall be in accordance with

NFPA 101. All fire protection systems and equipment, such as the fire alarm system, smoke detectors, and portable extinguishers, shall be inspected, tested and maintained in accordance with the applicable NFPA fire codes and the results documented.

6. The annual inspection by a VA team required by paragraph 7 shall include a fire and safety inspection conducted at the facility unless a review of past Department of

Veterans Affairs inspections or inspections made by the local authorities indicates that a fire and safety inspection would not be necessary, in which case the fire and safety inspection may be waived by the VA.

G. INSPECTION OF FACILITY AND PROGRAM

Prior to the award of a contract and annually during the contract term, a multidisciplinary VA team consisting of a social worker, dietitian, registered nurse, a representative of the VA Police, and a Facilities Management Safety Officer, and other subject matter experts as determined necessary by the medical center director or HCHV Coordinator shall conduct a survey of the

Contractor's facilities to be used to provide Veterans food preparation, food storage, laundry facilities, restrooms, shelter, therapeutic services and all areas of the property that is assessible for the Veteran or that could directly impact the Veteran to assure the facility provides quality care in a safe environment. Inspections may also be carried out at such other times as deemed necessary by the Department of Veterans Affairs.

Special attention will be directed to the adequacy of the Veteran's records. Site visits will also include a spot check of records to ensure contractor invoices accurately reflect the Veteran's length of stay.

The contractor will be advised of the findings of the inspection team. If deficiencies are noted during any inspection, the contractor will be given a reasonable time to take corrective action and to notify the Contracting Officer that the corrections have been made. A contract will not be awarded until noted deficiencies have been eliminated. Failure by the Contractor to take corrective action within a reasonable time will be reported to the VA Contracting Officer. If corrections are not made to the satisfaction of the VA, the Contracting Officer will consult with the appropriate officials so that suitable arrangements can be made to discontinue plans to award a contract, or to discharge or transfer patients and to terminate the existing contract, as appropriate.

The inspection of the Contractor facilities will include inspection for conformity to the current

Life Safety Code as described in paragraph 6, and will also include the following:

• General observation of residents to determine if they maintain an acceptable level of personal hygiene and grooming.

• Assessment of whether the facility meets applicable fire, safety and sanitation standards.

• Determining whether the facility is in attractive surroundings conducive to social interaction and the fullest development of the resident's potential.

• Observation of facility operations to see if appropriate organized activity programs are available during waking hours (including evenings) and degree to which a high level of activity is observed in the facility, such as individual professional counseling, physical activities, assistance with health and personal hygiene.

• Seeking evidence of facility-community interaction, demonstrated by the nature of scheduled activities or by information about resident flow out of the facility, e.g., community activities, volunteers, local consumer services, etc.

• Observation of staff behavior and interaction with residents to determine if they convey an attitude of genuine concern and caring.

• Inspecting the types of meals and other nutrition provided to residents to see if appetizing, nutritionally adequate meals are provided in a setting, which encourages social interaction and if nutritious snacks between meals and bedtime are available for those requiring or desiring additional food, when it is not medically contraindicated.

• Making a spot check of Veterans' records to ensure accuracy with respect to Veterans' length of stay and services provided to the Veterans.

All Department of Veterans Affairs reports of inspection of residential facilities furnishing treatment and supportive services to eligible Veterans shall, to the extent possible, be made available to all government agencies charged with the responsibility of licensing or otherwise regulating or inspecting such institutions.

H. CONTRACT CHANGES/TECHNICAL DIRECTIONS.

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that shall affect price, quantity or quality of performance of this contract.

IN THE EVENT THE CONTRACTOR AFFECTS ANY SUCH CHANGE AT THE DIRECTION OF

ANY PERSON OTHER THAN THE CONTRACTING OFFICER WITHOUT AUTHORITY, NO

ADJUSTMENT SHALL BE MADE IN THE CONTRACT PRICE TO COVER AN INCREASE IN

COSTS INCURRED AS A RESULT THEREOF.

The COR will be responsible for the overall technical administration of this contract as outlined in the COR Delegation of Authority, including monitoring of the contractor's performance.

The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, applicable CARF standards, and VA Directives and

Handbooks regarding information and information system security as delineated in this contract.

The C&A requirement do not apply to this contract and a Security Accreditation Package is not required.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The

Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims

Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the

Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the

Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the

Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by

Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt

Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-

5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting

Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the

Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the

Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The

Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the

Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations…