S02 - 36C25223Q0636.pdf

Special Notice

*= Required Field Special Notice

SUBJECT* NOTICE OF INTENT TO SOLE SOURCE SIEMENS SYNGO DYNAMICS SERVICE AT

THE CLEMENT J. ZABLOCKI VA MEDICAL CENTER IN MILWAUKEE WI.

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 53214-1476

SOLICITATION NUMBER* 36C25223Q0636

ARCHIVE 30 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

PRODUCT SERVICE CODE* J065

NAICS CODE* 811210

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

GLAC (69D)

115 South 84th Street, Suite 101

Milwaukee WI 53214-1476

POINT OF CONTACT*

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Under Statutory Authority 41 U.S.C. 1901 the VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with Siemens Medical solutions USA, INC. for the maintenance on the Siemens Syngo Dynamics Cardiovascular Imaging and Information System the Clement J Zablocki VA Medical Center (Milwaukee VAMC). The Milwaukee VA Medical Center is requesting to establish a service contract for maintenance on the Siemens Syngo Dynamics Cardiovascular Imaging and Information System. The service agreement shall be for one (1) base year with renewal option years (four (4) additional years).

This acquisition is conducted under the authority of 41 U.S.C. 1901 Simplified acquisition procedures as implemented in FAR 13.501, only one responsible source and no other supplies or services will satisfy agency requirements. This will be a firm fixed price contract for one (1) base year with renewal option years (four (4) additional years). The NAICS Code is 811210.

This Notice of Intent is not a request for competitive quotes. No solicitation documents are available and telephone requests will not be honored. However, if a firm believes it can meet the requirements it must furnish information about its products and services, as well as references from other customers who are using these products and service to the Contracting Officer by 10:00AM (LOCAT TIME;CST) 05/26/2023. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirements. Responses received will be evaluated; however, a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the Contracting Officer will proceed with the sole source negotiation with the Siemens Medical solutions USA, INC.

Capability statements shall be submitted by email only as a MS Word or Adobe PDF attachment to Della Bond at Della.Bond@va.gov. TELEPHONIC INQUIRIES WILL NOT BE ACCEPTED.

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PERFORMANCE WORK STATEMENT

Siemens Syngo Dynamics Service Contract

Milwaukee VA Medical Center

1. Description of Services The Contractor shall provide all material, supplies, equipment, and qualified personnel to provide maintenance on the Siemens Syngo Dynamics Cardiovascular Imaging and Information System the Clement J Zablocki VA Medical Center (Milwaukee VAMC), located at 5000 W National Ave, Milwaukee, WI. The service provided shall be performed in such a manner as to assure the safety and welfare of patients, visitors, and staff.

2. Background The Milwaukee VA Medical Center is requesting to establish a service contract for maintenance on the Siemens Syngo Dynamics Cardiovascular Imaging and Information System. The service agreement shall be for one (1) base year with renewal option years (four (4) additional years).

3. Scope of Work The Contractor shall provide remote support and software upgrades for specified system(s) at the Milwaukee VA Medical Center (Please see the equipment listing below). The Contractor shall provide unlimited phone support for technical and application questions 24 hours a day/7 days a week. Urgent issues will have work initiated within one (1) hour of request. Moderate issues will have work initiated within four (4) hours of request. Minor issues will have work initiated within eight (8) hours of request.

4. Equipment List

a) Syngo Dynamics Software Support – MLA Prod 400-600769

b) Syngo Dynamics Software Support – MLA Test 400-599564

c) Syngo Dynamics Software Support – sD Prod (Green Bay) 400-599513

d) Syngo Dynamics Software Support – sD Test 400-599567

5. Specifications of Work

A. The Contractor shall possess the ability to remotely access, per VA protocols, the Siemens Syngo Dynamics system.

B. The Contractor shall possess the ability to provide unlimited phone support for technical and application questions 24 hours a day/7 days a week.

C. The Contractor shall initiate work on urgent issues within one (1) hour of request; urgent issues (such as, but not limited to, application failure or application issues that are critical to overall system operation).

D. The Contractor shall initiate work on moderate issues within four (4) hours of request; moderate issues (such as, but not limited to, application issues that are critical to overall system operation but have a workaround available).

E. The Contractor shall initiate work on minor issues within four (8) hours of request; minor issues (such as, but not limited to, application issues not working to product specifications but has minor system operation impacts).

F. The Contractor shall provide all software upgrades, releases, and updates are included at no additional cost.

G. Any custom programming will be upgraded to align with any software upgrades, releases, and updates and shall be included at no additional cost to the Government.

H. The Contractor shall provide license(s) with the ability to create “departments” or segment feature groupings across departments or users.

I. The Contractor shall provide issue solution reference sources that provide answers to common support questions and advice on problem determination, diagnostic procedures, and other support procedures

J. The customer shall provide system engineering changes for bug-fixes.

6. Qualifications: The contractor shall meet The Joint Commission requirements for proving competency of service provider. Contractor personnel shall be OEM factory trained and authorized to work on equipment they are servicing. The contractor shall provide job title, job description, and qualifications of any and all that shall or may provide service to the Milwaukee VA Medical Center (Milwaukee VAMC). The Contracting Officer (CO) may authenticate the training requirements, request training certificates or credentials from the contractor at any time for any personnel who are servicing or installing any VA equipment. The CO or Contracting Officers Representative (COR) specifically reserves the right to reject any of the contractor's personnel and refuse them permission to work on the VA equipment.

7. Conformance Standards: Contract service shall ensure that the equipment functions in conformance with the latest published edition of NFPA-99, UL, OSHA, and VA standards. Contract service shall also ensure that the equipment performance/specifications are equal to or exceed the performance/specifications when the equipment was originally accepted after procurement.

8. Documentation Requirements: Service field reports shall be provided after the completion of each field service call. Field service reports shall include written evidence of performance of all procedures and tests as required by the manufacturer. They shall include itemized parts and labor. Upon request, documentation shall be provided for all test equipment that is used during maintenance showing that its maintenance is up-to-date and has been certified under ISO 9000 standards.

9. Scheduled Maintenance:

Scheduled Preventive Maintenance work is required in the performance of this contract and shall be performed during the hospital’s regular hours of 7:00 a.m. and 5:00 p.m., local time (Wisconsin), excluding Federal Holidays, to include any other day specifically declared by the President of the United States to be a Federal Holiday. The contractor shall notify the COR at least 7 days prior to the normal testing/inspection cycle visit. The Milwaukee VAMC may consider allowing work outside of the above-listed hours of operation at the convenience of the Government.

New Years’ Day Labor Day

Martin Luther King, Jr. Birthday Columbus Day

Washington’s Birthday Juneteenth National Independence Day

Independence Day Veterans Day

Thanksgiving Day Christmas Day

Memorial Day

When one of the above designated Federal Holidays falls on a Sunday, the following Monday shall be observed as a Federal Holiday. When a Federal Holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday by United States Government agencies. If different times shall be needed, this shall be discussed and mutually agreed upon with the COR or the Biomedical Engineering staff and shall still be considered “normal business hours.” If work shall be performed outside of mutually agreed normal business hours (“over-time” work), the Contractor shall obtain prior approval at least 24 hours from the COR or the Biomedical Engineering staff. If such work shall be at the cost of the Milwaukee VAMC, a separate purchase order number shall be obtained by the Contractor prior to performing any “over-time” work. Work shall be scheduled in such as manner as to allow as little disruption to services in all campus buildings affected.

10. Services and parts not covered by contract: Contracting Officer (CO) or Contracting Officer’s Technical Representative (COR) authorization for any work or parts outside the scope of this contract must be received prior to performance of work or payment will not be authorized. Parts required that are not covered by contract will be purchased by the VA and installed under the terms of the contract. Contractor shall provide a list of exclusions at the time of the proposal for VA review.

11. Check- In Requirements:

The Contractor's representative Shall report to the Biomedical Engineering room 70-C9, Building 111 – East Entrance, prior to performance of service. On approved overtime, contractor will report to Police Dispatch, Building 111 – East Entrance. The contractor's field service employee shall always wear visible identification while on the premises of the VA Medical Center. The Contractors shall check in at the Milwaukee VAMC Safety Office in (Building 111; “East Entrance”) upon arrival. The contractor shall then wait for Milwaukee VAMC personnel for entrance into the building and to access the equipment included in this contract. This check-in is mandatory. Upon completion of each service call, the Contractor shall complete a written report as noted in paragraph 8. (Documentation Requirements) The contractor shall also be required to log out with the COR. All reports shall be submitted to the COR for an “Acceptance Signature.” If the COR is unavailable, a signed, authorized copy of the report shall be sent to the Contractor after the work can be reviewed, if requested or noted on the report.

VA Contact person(s): Information to be provided at time of award.

Telephone Number & Extension: Information to be provided at time of award.

Contractor contact person(s): Information to be provided at time of award.

Telephone Number & Extension: Information to be provided at time of award.