S02 36C10B26R0041 - OPS Final.pdf

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U012--OPS - Workforce Skills Assessments (VA-26-00057182)
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36C10B26R0041
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This is a Solicitation/Contract/Order for Commercial Products and Commercial Services (Standard Form 1449) issued by the Department of Veterans Affairs Technology Acquisition Center for OPS Workforce Skills Assessments.

The procurement seeks access to 5,000 commercially available, off-the-shelf workforce skills assessments from multiple qualified vendors across a 12-month base period with one 12-month option period and three optional tasks. The contract provides a three-tier assessment model: Tier 1 (Standard Assessments) for entry-level foundational knowledge; Tier 2 (Advanced Assessments) for scenario-based practical testing; and Tier 3 (Comprehensive Assessments) for hands-on labs and simulated environments. Optional tasks allow for up to 2,500 additional assessments in each tier, exercisable in blocks of 500. The Government anticipates a total award of $47 million. Offerors must be certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) registered in the SBA VetCert database and comply with 50 percent limitations on subcontracting for services. Proposals are due by July 22, 2026 at 1:00 PM EDT and must be submitted via email to the listed contracting officer and specialist. Award will be made to the lowest priced, responsive, responsible offeror on a firm-fixed-price basis. The contractor must deliver detailed reporting including assessment catalogs, vendor validity reports, monthly utilization reports, quarterly outcome reports, and administrative documentation. All assessments must be Section 508 compliant, include robust security features and identity verification, and support integration with VA systems including the Talent Management System and Career Development Portal.

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36C10B26R0041 0003.docx DOCX document
S02 36C10B26R0041_0003 - OPS Amended.pdf PDF
36C10B26R0041 0002.docx DOCX document
S02 36C10B26R0041_0002 - OPS Amended.pdf PDF
36C10B26R0041 0001.docx DOCX document
S02 36C10B26R0041 - OPS Amended.pdf PDF
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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C10B26R0041 07-15-2026

Leanne Kjesbu - Contract Specialist 848-377-5118 07-22-2026 1:00pm EDT

36C10B Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

X 100

X

611420

$47 Million

N/A

X

See Delivery Schedule

36C10B

Department of Veterans Affairs Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

36C10A

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

Title: OPS - Workforce Skills Assessments

Points of Contact:

CO: Joseph.Jones6@va.gov

CS: Leanne.Kjesbu@va.gov

X X

Joseph Jones Contracting Officer

36C10B26R0041

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

SECTION B – CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 GOVERNING LAW CLAUSE

B.3 SOFTWARE LICENSE, MAINTENANCE, AND TECHNICAL SUPPORT

B.4 PRICE SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.217-7 OPTION FOR INCREASED QUANTITY-SEPARATELY PRICED LINE ITEM

(MAR 1989)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.4 VAAR 852.204-71 INFORMATION AND INFORMATION SYSTEMS SECURITY (FEB

2023)

C.5 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-

DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION)

C.6 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.2 52.216-1 TYPE OF CONTRACT (NOV 2025)

E.3 52.233-2 SERVICE OF PROTEST (NOV 2025)

E.4 BASIS FOR AWARD

E.5 PROPOSAL SUBMISSION INSTRUCTIONS

SECTION B – CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C10B, Joseph Jones, Joseph.Jones6@va.gov Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon receipt and acceptance of deliverables IAW Section B Price Schedule.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 GOVERNING LAW CLAUSE

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212.

If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 U.S.C. § 5725), and FAR clauses 52.212-4, 52.227-14 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer.

Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.3 SOFTWARE LICENSE, MAINTENANCE, AND TECHNICAL SUPPORT

(1). Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements, or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2). Software License.

a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

b) The Government may use the software in a networked environment.

c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

d) All limitations of software usage are expressly stated in the Schedule of

Supplies/Services and the Performance Work Statement/Product Description.

(3). Software Maintenance and/or Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding two business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4). Disabling Software Code.

The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out, or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5). Manuals and Publications.

Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

(6). Data Rights.

a) Notwithstanding any contrary provisions contained in the Contractor’s standard commercial license, the Contractor agrees that the Government will have the rights that are set forth in paragraph (b) below to use, duplicate or disclose any commercial computer software delivered under this Contract/Order.

b) The commercial computer software delivered under this Contract/Order may not be used, reproduced, or disclosed by the Government except as provided below or as expressly stated otherwise in this Contract/Order. VA will determine where the license is installed. The commercial computer software may be:

• Used or copied for use with the computer(s) for which it was acquired, including use at any Government installation to which the computer(s) may be transferred;

• Used or copied for use with a backup computer if any computer for which it was acquired is inoperative;

• Reproduced for safekeeping (archives) or backup purposes;

• Modified, adapted, or combined with other computer software, provided that the modified, adapted, or combined portions of the derivative software incorporating any of the delivered, commercial computer software shall be subject to same restrictions set forth in this Contract/Order;

• Disclosed to and reproduced for use by support service Contractors or their subcontractors, subject to the same restrictions set forth in this Contract/Order; and

• Used or copied for use with a replacement computer.

• If the commercial computer software is otherwise available without disclosure restrictions, the Contractor licenses it to the Government without disclosure restrictions. The terms and provisions of this Contract/Order shall comply with Federal laws and the Federal Acquisition Regulation.

c) The Contractor shall affix a notice substantially as follows to any commercial computer software delivered under this Contract/Order: “Notice-Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the Government regarding its use, reproduction and disclosure are as set forth in Government Contract No. _______.

B.4 PRICE SCHEDULE

Offerors are instructed to complete Section B.4 and submit with their quote.

Offerors are cautioned that alterations to the line items as specified below may render quotes unacceptable.

Inspection/Acceptance: Destination

*Product Service Code for all line items shall be U012.

BASE PERIOD

The period of performance shall be 12 months.

Contract

Line Item

Number

(CLIN)

Description Qty Unit Unit Price Total Price

0001 Project Management in accordance with (IAW) section 5.1 of the PWS inclusive of all its sub tasks.

This Contract Line-Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS sections 5.1.

12 MO $ $

0001AA Contractor Project Management Plan IAW PWS section 5.1.1.

Due: 30 Days After Contract (DAC) and monthly thereafter.

Electronic submission to: VA PM, COR

1 LO NSP NSP

0001AB Weekly Progress Report IAW PWS Section 5.1.2.

Due: 10 DAC and weekly thereafter.

Electronic submission to: VA PM, COR

1 LO NSP NSP

0001AC Monthly Status Meeting IAW PWS Section 6.1.2.

Due: 30 DAC and monthly thereafter.

Electronic submission to: VA PM, COR

1 LO NSP NSP

0001AD Contractor Staff Roster IAW PWS Section 6.1.13.

Due: 10 DAC.

Electronic submission to: VA PM, COR

1 EA NSP NSP

0002 Workforce Skills Assessments IAW section

5.2 through 5.12 of the Performance Work Statement (PWS) inclusive of all its sub tasks.

This Contract Line-Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS sections 5.0.

5,000 EA $ $

0002AA Assessment Catalogue IAW PWS section 5.2.

Due: Due 30 DAC and monthly thereafter.

Electronic submission to: VA PM, COR

1 LO NSP NSP

0002AB Vendor Assessment Validity Check Report IAW PWS section 5.2.

Due: Once per assessment.

Electronic submission to: VA PM, COR

1 LO NSP NSP

0002AC Monthly Utilization Report IAW PWS section 5.2.

Due: Due 30 DAC and monthly thereafter.

Electronic submission to: VA PM, COR

1 LO NSP NSP

0002AD Aggregated Outcome Report IAW PWS section 5.2.

Due: Quarterly

Electronic submission to: VA PM, COR

1 LO NSP NSP

0002AE Administrative Documentation SOP IAW PWS section 5.2.

Due: Bi-annually

Electronic submission to: VA PM, COR

1 LO NSP NSP

TOTAL BASE PERIOD $

OPTION PERIOD ONE

The period of performance shall be 12 months.

CLIN Description Qty Unit Unit Price Total Price

1001 Project Management in accordance with (IAW) section 5.1 of the PWS inclusive of all its sub tasks.

This Contract Line-Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS sections 5.1.

12 MO $ $

1001AA Contractor Project Management Plan IAW PWS section 5.1.1.

Update as required.

Electronic submission to: VA PM, COR

1 LO NSP NSP

1001AB Weekly Progress Report IAW PWS Section 5.1.2.

Due: Weekly.

Electronic submission to: VA PM, COR

1 LO NSP NSP

1001AC Monthly Status Meeting IAW PWS Section 6.1.2.

Due: Monthly

Electronic submission to: VA PM, COR

1 LO NSP NSP

1001AD Contractor Staff Roster IAW PWS Section 6.1.13.

Update as required

Electronic submission to: VA PM, COR

1 EA NSP NSP

1002 Workforce Skills Assessments IAW section

5.2 through 5.12 of the Performance Work Statement (PWS) inclusive of all its sub tasks.

This Contract Line-Item Number (CLIN) includes all labor and deliverables required for the successful completion of the services detailed in PWS sections 5.0.

5,000 EA $ $

1002AA Assessment Catalogue IAW PWS section 5.2.

Due: Due 30 days after Option exercise and monthly thereafter.

Electronic submission to: VA PM, COR

1 LO NSP NSP

1002AB Vendor Assessment Validity Check Report IAW PWS section 5.2.

Due: Once per assessment.

Electronic submission to: VA PM, COR

1 LO NSP NSP

1002AC Monthly Utilization Report IAW PWS section 5.2.

Due: Due 30 days after Option exercise and monthly thereafter.

1 LO NSP NSP

Electronic submission to: VA PM, COR

1002AD Aggregated Outcome Report IAW PWS section 5.2.

Due: Quarterly

Electronic submission to: VA PM, COR

1 LO NSP NSP

1002AE Administrative Documentation SOP IAW PWS section 5.2.

Due: Bi-annually

Electronic submission to: VA PM, COR

1 LO NSP NSP

TOTAL OPTION PERIOD ONE $

OPTIONAL TASKS

These optional tasks may be exercised at any time, and from time to time during the lifecycle of the task order, if exercised. IAW FAR 52.217-7 Option for Increased Quantity – Separately Priced Line Item (Not To Exceed (NTE))

CLIN Description Qty Unit Unit Price Total Price 2001 Optional Task 1 – Tier 1 Standard

Assessments IAW section 5.3 of the PWS inclusive of all its sub tasks.

This CLIN includes all labor and deliverables required for the successful completion of the services detailed in PWS sections 5.3.

This optional task can be exercised up to five times in blocks of 500 assessments, from time to time and at any time up to the NTE amount of 2,500.

NTE

2,500

EA $ NTE $

3001 Optional Task 2 – Tier 2 Advanced Assessments IAW section 5.4 of the PWS inclusive of all its sub tasks.

This CLIN includes all labor and deliverables required for the successful completion of the services detailed in PWS sections 5.4.

This optional task can be exercised up to five times in blocks of 500 assessments, from time to time and at any time up to the NTE amount of 2,500.

NTE

2,500

EA $ NTE $

4001 Optional Task 3 - Tier 3 Comprehensive Assessments IAW section 5.5 of the PWS inclusive of all its sub tasks.

NTE

2,500

EA $ NTE $

This CLIN includes all labor and deliverables required for the successful completion of the services detailed in PWS sections 5.5.

This optional task can be exercised up to five times in blocks of 500 assessments, from time to time and at any time up to the NTE amount of 2,500.

TOTAL OPTIONAL TASKS $

TOTAL ORDER $

B.5 PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

DEPARTMENT OF VETERANS AFFAIRS

Office of Information & Technology (OIT) Office of People Science

OPS Workforce Skills Assessments

Date: 07/01/2026

VA-26-00057182

PWS Version Number: 2.0

1.0 BACKGROUND

The Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Office of People Science (OPS), strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals.

The mission of OPS is to foster an environment where continuous learning and objective skills evaluation are key business strategies that support an efficient and effective Veteran-focused workforce, enabling the OIT organization to meet its goals. To support this mission, OPS seeks to provide access to a range of commercially available, off-the-shelf workforce and technical skills assessments from multiple qualified vendors. These tools will encompass knowledge tests, multi-modal platforms, and virtual simulated environments to evaluate technical and non-technical capabilities across diverse work roles within OIT.

These comprehensive assessment tools will be deployed throughout the talent management lifecycle, including recruitment and hiring, identification of workforce skill gaps, and targeted upskilling of current staff. By incorporating objective assessments, OPS will enable data-driven workforce planning, enhance hiring outcomes, and tailor workforce development initiatives to address critical proficiency gaps.

OPS will leverage these assessments to support the VA OIT’s strategic initiatives and ensure the delivery of high-quality, effective IT services. The intention is to complement the existing Career Development Portal, integrating assessment results with career pathways linked to work roles in the VA’s Talent Management System (TMS). Assessment outcomes will inform workforce planning, learning opportunities, career development, and upskilling programs, aligned with standards such as the National Institute for Cybersecurity Education (NICE) and Department of Defense Cyber Workforce Framework (DCWF).

Through these initiatives, OPS will enable a skills-based approach to talent management, supporting continual professional growth, enhancing organizational capability, and ultimately advancing the VA's capacity to deliver timely and effective services to Veterans.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. “Federal Information Security Modernization Act of 2014”

2. Federal Information Processing Standards (FIPS) Publication 140-3, “Security

Requirements for Cryptographic Modules”, March 22, 2019

3. FIPS Pub 199. “Standards for Security Categorization of Federal Information and

Information Systems,” February 2004

4. FIPS Pub 200, “Minimum Security Requirements for Federal Information and

Information Systems,” March 2006

5. FIPS Pub 201-3, “Personal Identity Verification of Federal Employees and

Contractors,” January 2022

6. 10 U.S.C. § 2224, "Defense Information Assurance Program", as amended

7. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

8. Public Law 109-461 (P.L. 109-461), Veterans Benefits, Health Care, and Information Technology Act of 2006, as amended, Title IX, Information Security Matters

9. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”, as amended

10. VA Directive 0710, “Personnel Vetting Program,” September 8, 2025, https://www.va.gov/vapubs/index.cfm

11. VA Handbook 0710, “Personnel Vetting Program,” September 8, 2025, https://www.va.gov/vapubs/index.cfm

12. VA Directive 6102, “Internet/Intranet Services,” August 5, 2019

13. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and

Guidelines,” as amended

14. Office of Management and Budget (OMB) Circular A-130, “Managing Federal

Information as a Strategic Resource,” July 28, 2016

15. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed

Services (CHAMPUS)”, as amended

16. NIST SP 800-66 Rev. 2, “Implementing the Health Insurance Portability and

Accountability Act (HIPAA) Security Rule: A Cybersecurity Resource Guide,” February 2024

17. 45 C.F.R Parts 160 and 164, Subparts A and E, the Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”); and 45 C.F.R. Parts 160 and 164, Subparts A and C, the Security Standard (“Security Rule”); as amended

18. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended

19. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

20. VA Directive 6500, “VA Cybersecurity Program,” February 24, 2021 (see VA

NOTICE 24-18, dated September 27, 2024, “Update to VA Directive 6500 Cybersecurity Program”, and VA Notice 25-07, dated 3/18/25, “Amending VA Directive 6500 to incorporate M-24-15”)

21. VA Handbook 6500, “Risk Management Framework for VA Information Systems VA Information Security Program,” February 24, 2021 (see VA Notice 25-01, dated October 15, 2024, “Update to VA Handbook 6500 Risk Management Framework for VA Information Systems VA Information Security Program”, and VA Notice 25-06, dated 3/18/25, “Amending VA Directive 6500 to incorporate M-24-15”, VA Notice 25-16, dated September 15, 2025, “Amending VA Handbook 6500 to Replace Enterprise Mission Assurance Support Services Tool With Office of Information Technology Governance Risk Compliance Tool, and VA Notice 25-17, dated September 22, 2025, “Rescission Of Office Of Information Security (OIS) Deputy Assistant Secretary (DAS) Memorandum – Requirements of Proper Plan of Action and Milestones (POA&M) Completion)

22. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal Information (SPI),” June 30, 2023

23. VA Handbook 6500.6, “Contract Security,” March 12, 2010 (see VA Notice 24-12, dated April 22, 2024, “Update to VA Handbook 6500.6, Contract Security, Appendix C VA Information and Information System Security/Privacy Language For Inclusion Into Contracts, As Appropriate”)

24. VA Handbook 6500.8, “Information System Contingency Planning,” March 25,

25. VA Handbook 6500.10, “Mobile Device Security Policy,” February 15, 2018 (see VA NOTICE 25-10, dated June 9, 2025, “Use of Personally Owned Mobile Devices https://www.va.gov/vapubs/index.cfm https://www.va.gov/vapubs/index.cfm http://www.va.gov/vapubs http://www.va.gov/vapubs

Policy Amendment of Department of Veterans Affairs Handbook 6500.10”, and VA Notice 25-15, dated August 22, 2025, “Update to VA Handbook 6500.10 Mobile Device Security Policy”)

26. VA Handbook 6500.11, “VA Firewall Configuration,” August 22, 2017

27. OIT Process Asset Library (PAL), OIT Process Asset Library.

28. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

29. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy

Impact Assessment,” October 15, 2014

30. VA Directive 6510, “VA Identity, Credential and Access Management,” September

3, 2024

31. VA Handbook 6510, “VA Identity, Credential and Access Management,” September

27, 2024

32. VA Directive and Handbook 6513, “Secure External Connections,” October 12,

33. VA Directive 6300, “Records and Information Management,” September 21, 2018

34. VA Handbook, 6300.1, “Records Management Procedures,“ March 24, 2010

35. NIST SP 800-37 Rev 2, “Risk Management Framework for Information Systems and

Organizations: A System Life Cycle Approach for Security and Privacy,” December

36. NIST SP 800-53 Rev. 5, “Security and Privacy Controls for Federal Information Systems and Organizations,” September 23, 2020 (includes updates as of 12/10/2020)

37. VA Directive 0735, “Homeland Security Presidential Directive 12 (HSPD-12) Program,” October 26, 2015

38. VA Handbook 0735, “Homeland Security Presidential Directive 12 (HSPD-12) Program,” March 24, 2014

39. OMB Memorandum 05-24, “Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors,” August 5, 2005

40. OMB Memorandum M-19-17, “Enabling Mission Delivery Through Improved Identity, Credential, and Access Management,” May 21, 2019

41. OMB Memorandum, “Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation,” May 23, 2008

42. Federal Identity, Credential, and Access Management (FICAM) Architecture, June 30, 2023 (FICAM Architecture (idmanagement.gov))

43. NIST SP 800-116 Rev 1, “Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access,“ June 2018

44. NIST SP 800-63 Rev 4, 800-63A-4, 800-63B-4, 800-63C-4, “Digital Identity Guidelines,” August 1, 2025

45. NIST SP 800-157, “Guidelines for Derived PIV Credentials,” December 2014

46. VA Memorandum, VAIQ #7100147, “Continued Implementation of Homeland

Security Presidential Directive 12 (HSPD-12),” April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

47. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514) https://digital.va.gov/process-asset-library/ https://www.va.gov/trm/TRMHomePage.aspx https://www.idmanagement.gov/arch/#:%7E:text=FICAM%20is%20the%20federal%20government%E2%80%99s%20enterprise%20approach%20to,identity%20processes%2C%20practices%2C%20policies%2C%20and%20information%20security%20disciplines.

https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514

48. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

49. Trusted Internet Connections (TIC) 3.0 Core Guidance Documents, https://www.cisa.gov/publication/tic-30-core-guidance-documents

50. OMB Memorandum M-19-26, “Update to the Trusted Internet Connections (TIC) Initiative,” September 12, 2019

51. OMB Memorandum M-08-23, “Securing the Federal Government’s Domain Name System Infrastructure,” August 22, 2008

52. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (P.L.

110–140), December 19, 2007

53. Section 104 of the Energy Policy Act of 2005, (P.L. 109–58), August 8, 2005

54. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

55. Executive Order 14148, “Initial Rescissions of Harmful Executive Orders and

Actions,” dated January 20, 2025

56. VA Directive 0057, “VA Environmental Management Program,” October 25, 2022

57. OIS VAIQ #7424808 Memorandum, “Remote Access,” January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

58. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

59. “Veteran Focused Integration Process (VIP) Guide 4.0,” March 2021, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

60. VA Memorandum “Proper Use of Email and Other Messaging Services,” January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

61. “Product Line Management Transformation Playbook” version 3.1, August 2023, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4946

62. NIST SP 500-267B Revision 1, “USGv6 Profile,” November 2020

63. OMB Memorandum M-21-07, “Completing the Transition to Internet Protocol

Version 6 (IPv6),” November 19, 2020

64. Social Security Number (SSN) Fraud Prevention Act of 2017

65. Section 240 of the Consolidated Appropriations Act (CAA) 2018, March 23, 2018

66. C.F.R Title 15 Part 7, “Securing the Information and Communications Technology and Services (ICTS) Supply Chain”, as amended

67. Executive Order 14028, “Executive Order on Improving the Nation's

Cybersecurity,” May 12, 2021, https://bidenwhitehouse.archives.gov/briefing-room/presidential-actions/2025/01/16/executive-order-on-strengthening-and-promoting-innovation-in-the-nations-cybersecurity/

68. OMB Memorandum M-22-09, “Moving the U.S. Government Toward Zero Trust Cybersecurity Principles”, January 26, 2022, https://www.whitehouse.gov/wp-content/uploads/2022/01/M-22-09.pdf.

69. NIST SP 800-52 Revision 2, “Guidelines for the Selection, Configuration, and Use of Transport Layer Security (TLS) Implementations

70. OMB M-26-05, “Adopting a Risk-based Approach to Software and Hardware Security,” January 23, 2026

71. OMB M-21-31, “Improving the Federal Government’s Investigative and Remediation Capabilities Related to Cybersecurity Incidents,” August 27, 2021

72. NIST SP 800-88 Revision 1 “Guidelines for Media Sanitization,” December 2014

73. CISA Binding Operational Directive (BOD) 19-02: “Vulnerability Remediation

Requirements of Internet-Accessible Systems,” April 29, 2019, BOD 19-02:

Vulnerability Remediation Requirements for Internet-Accessible Systems | CISA https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896 https://www.cisa.gov/publication/tic-30-core-guidance-documents https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371 https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4946 https://bidenwhitehouse.archives.gov/briefing-room/presidential-actions/2025/01/16/executive-order-on-strengthening-and-promoting-innovation-in-the-nations-cybersecurity/ https://bidenwhitehouse.archives.gov/briefing-room/presidential-actions/2025/01/16/executive-order-on-strengthening-and-promoting-innovation-in-the-nations-cybersecurity/ https://bidenwhitehouse.archives.gov/briefing-room/presidential-actions/2025/01/16/executive-order-on-strengthening-and-promoting-innovation-in-the-nations-cybersecurity/ https://www.whitehouse.gov/wp-content/uploads/2022/01/M-22-09.pdf https://www.whitehouse.gov/wp-content/uploads/2022/01/M-22-09.pdf https://www.cisa.gov/news-events/directives/bod-19-02-vulnerability-remediation-requirements-internet-accessible-systems https://www.cisa.gov/news-events/directives/bod-19-02-vulnerability-remediation-requirements-internet-accessible-systems

74. CISA BOD 22-01: “Reducing the Significant Risk of Known Exploited Vulnerabilities,” November 3, 2021, BOD 22-01: Reducing the Significant Risk of Known Exploited Vulnerabilities | CISA

75. CISA BOD 23-01: Improving Asset Visibility and Vulnerability Detection on Federal Networks.” Cybersecurity & Infrastructure Security Agency (CISA), BOD 23-01: Improving Asset Visibility and Vulnerability Detection on Federal Networks |

CISA

76. VA Directive 6550, Pre-Procurement Assessment and Implementation of Medical Devices/Systems, June 03, 2019

77. VA Memorandum, “VA Security Controls,” January 17, 2025, https://www.voa.va.gov/DocumentView.aspx?DocumentID=5010

78. E.O. 13960, “Promoting the Use of Trustworthy Artificial Intelligence in the Federal Government,” December 3, 2020

79. E.O. 14319, “Preventing Woke AI in the Federal Government,” July 23, 2025

80. OMB Memorandum M-25-21, “Accelerating Federal Use of AI through Innovation, Governance, and Public Trust,” April 3, 2025

81. OMB Memorandum M-25-22, “Driving Efficient Acquisition of Artificial

Intelligence in Government,” April 3, 2025

82. OMB Memorandum M-26-04, “Increasing Public Trust in Artificial Intelligence

(AI) Through Unbiased AI Principles,” December 11, 2025

3.0 SCOPE OF WORK

The Contractor shall provide access to commercially available, off-the-shelf workforce and technical skills assessments from multiple qualified vendors in support of OIT. These assessments, including knowledge tests, multi-modal tools, and virtual simulated environments, shall evaluate a broad range of skillsets across various OIT work roles as defined by NICE Workforce Framework for Cybersecurity and DCWF. The Contractor shall ensure that assessment solutions are validated for workforce and technical domains relevant to OIT and deliver actionable data to support candidate evaluation during recruitment and hiring, workforce skill gap identification, and targeted upskilling initiatives.

The Contractor shall deliver and support all assessment tools for designated VA OIT personnel, including technical assistance for deployment, interpretation of results, and integration with VA’s TMS and Career Development Portal as needed. Deliverables include access to the assessments, timely reporting of workforce skills analysis, and training or support documentation for VA staff administering the tools.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The PoP shall be one 12-month base period with one 12-month Option Period and three Optional Tasks that may each be exercised up to five times, and from time to time. The total task order PoP shall not exceed 24 months.

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

There are 11 Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

https://www.cisa.gov/news-events/directives/bod-22-01-reducing-significant-risk-known-exploited-vulnerabilities https://www.cisa.gov/news-events/directives/bod-22-01-reducing-significant-risk-known-exploited-vulnerabilities https://www.cisa.gov/news-events/directives/bod-23-01-improving-asset-visibility-and-vulnerability-detection-federal-networks https://www.cisa.gov/news-events/directives/bod-23-01-improving-asset-visibility-and-vulnerability-detection-federal-networks https://www.cisa.gov/news-events/directives/bod-23-01-improving-asset-visibility-and-vulnerability-detection-federal-networks https://www.voa.va.gov/DocumentView.aspx?DocumentID=5010 https://www.whitehouse.gov/wp-content/uploads/2025/02/M-25-21-Accelerating-Federal-Use-of-AI-through-Innovation-Governance-and-Public-Trust.pdf https://www.whitehouse.gov/wp-content/uploads/2025/02/M-25-22-Driving-Efficient-Acquisition-of-Artificial-Intelligence-in-Government.pdf https://www.whitehouse.gov/wp-content/uploads/2025/12/M-26-04-Increasing-Public-Trust-in-Artificial-Intelligence-Through-Unbiased-AI-Principles-1.pdf?_bhlid=c0113a16495d987bc33f63e3dccf35c28d6bfd15

Under current definitions, five are set by date:

New Year's Day January 1 Juneteenth June 19 Independence Day July 4 Veterans Day November 11 Christmas Day December 25

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

4.2 PLACE OF PERFORMANCE

Efforts under this contract shall be performed at Contractor’s facilities which shall be required to be located within the United States. Work may be performed at remote locations with prior concurrence from the Contracting Officer’s Representative (COR). The Contractor shall identify the Contractor’s place of performance in their quote.

4.3 TRAVEL

The Government does not anticipate travel for this effort.

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall perform the following:

5.1 PROJECT MANAGEMENT

5.1.1 CONTRACTOR PROJECT MANAGEMENT PLAN

The Contractor shall deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor’s approach, timeline, and tools to be used in execution of the contract. The CPMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks, and resource support. The CPMP shall also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified within the PWS. The initial baseline CPMP shall be concurred upon and updated in accordance with Section B of the contract. The Contractor shall update and maintain the VA Program Manager (PM) approved CPMP throughout the PoP.

Deliverable:

A. Contractor Project Management Plan

5.1.2 REPORTING REQUIREMENTS

The Contractor shall provide the COR with Weekly Progress Reports in electronic form in Microsoft Word and Project formats. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding Week.

The Weekly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue. The report shall also include an itemized list of all Information and Communication Technology (ICT) deliverables and their current Section 508 conformance status. The Contractor shall monitor performance against the CPMP and report any deviations. It is expected that the Contractor shall keep in communication with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues. A Monthly Status meeting shall cover status for previous month, plan for the next month, and any issues that may arise.

Deliverables:

A. Weekly Progress Report B. Monthly Status Meeting

5.2 Workforce Skills Assessments

The Contractor shall provide the federal government with access to 5,000 skills assessments per period of performance from a diverse portfolio of commercially available, off-the-shelf workforce skills assessments from multiple qualified vendors. The assessments will span a variety of technical domains including, but not limited to, cybersecurity, information technology, software development, data, artificial intelligence, design, and product management. These assessments are to be existing, vendor-developed, validated products available in the vendor’s public catalog. The Government will not commission, fund, or request the development or customization of new or modified assessments.

A. To facilitate effective workforce evaluation, the Contractor shall supply access to assessments within a three-tier “Assessment Unit” model, as defined by complexity and comprehensiveness:

- Tier 1 (Standard Assessments): Entry-level, foundational knowledge and skills tests.

- Tier 2 (Advanced Assessments): Scenario-based/practical coding multi-modal or scenario-based assessments offering deeper skill measurement.

- Tier 3 (Comprehensive Assessments): Highly technical hands-on labs simulated environments, or expert-level assessments.

B. The Contractor shall be responsible for the entire procurement lifecycle, including the management of assessment orders, tracking of assessment usage by tier, and the distribution and reporting of assessment result summaries. All assessment data, analytics, and outputs generated from these services shall be the property of the government, who retains exclusive rights to their use. Assessment licenses or subscription agreements shall enable flexible, scalable administration to support high-volume testing, with the ability to manage concurrent sessions reliably.

C. Each assessment offered shall meet the following requirements:

- Be Section 508 compliant

- Provide a secure, user-friendly digital delivery experience

- Incorporate a range of item types, including coding tasks, hands-on labs, simulated environments, and scenario-based questions

- Offer robust security features, such as identity verification, proctoring options, and protections against item exposure

- Include user documentation and technical support for all aspects of the assessment process

- Feature detailed reporting and export capabilities (formats such as CSV, API, etc.) for skill analysis and aggregation, supporting both workforce development and integration with systems like OPM’s USA Staffing. The deliverable will be the Aggregated Outcome Report delivered quarterly.

- Be accompanied by vendor-supplied documentation demonstrating the validity, reliability, and soundness of their methodology. The deliverable will be the Vendor Assessment Validity Check Report.

D. No custom content creation, tailoring, or modification of assessment methods or content is permitted under this contract. Examples of vendors may include, but are not limited to, HackerRank, CodeSignal, Codility, DevSkiller, Metti, CoderPad, and CodeGrade for software development, as well as NXL Cyber and CyberStronger (CYBRScore) for IT and cybersecurity.

E. The Contractor shall provide regular utilization tracking, manage the orderly scheduling and technical support for assessments, and supply the government with comprehensive reporting on workforce readiness and skill gaps as revealed by the assessment data. The deliverable will be the Monthly Utilization Report.

F. The Contractor will develop a government-approved Tiered Assessment Catalog, listing all available Tier 1, 2, and 3 assessments with descriptions. The Catalogue will be updated on a monthly basis to maintain a current list of assessments. The deliverable will be the Assessment Catalogue.

G. The contractor will provide documentation on the methodology utilized to deliver the contract. Procedures for requesting assessments, the method for choosing assessments, and templates for providing the required reporting functions. The deliverable will be the Administrative Documentation Standard Operating Procedures (SOP) and will be delivered bi-annually.

Deliverables:

A. Assessment Catalogue - Monthly B. Vendor Assessment Validity Check Report – once per assessment C. Monthly Utilization Report - Monthly D. Aggregated Outcome Report - Quarterly E. Administrative Documentation SOP– Bi-Annually

5.3 Tier 1 Standard Assessments (Optional Task 1)

If Optional Task 1 is exercised by VA, the Contractor shall provide access to additional Tier 1 Standard entry-level, foundational knowledge and skills tests assessments, consistent with the requirements outlined in Section 5.2. The Contractor shall ensure the assessment catalogue IAW PWS paragraph 5.2 includes these assessments. Optional Task 1 will have a Not to Exceed amount of 500 additional assessments. This optional task can be exercised up to five times in blocks of 500 assessments, from time to time and at any time up to the NTE amount of 2,500.

5.4 Tier 2 Advanced Assessments (Optional Task 2)

If Optional Task 2 is exercised by VA, the Contractor shall provide access to additional Tier 2 (Advanced) assessments, which are scenario-based, practical coding, or multi-modal tests offering deeper skill measurement, consistent with the requirements outlined in Section 5.2. The Contractor shall ensure the assessment catalog includes these Tier 2 assessments associated with Optional Task 2. Optional Task 2 will have a Not to Exceed amount of 500 additional assessments. This optional task can be exercised up to five times in blocks of 500 assessments, from time to time and at any time up to the NTE amount of 2,500.

5.5 Tier 3 Comprehensive Assessments (Optional Task 3)

If Optional Task 3 is exercised by VA, the Contractor shall provide access to additional Tier 3 Comprehensive Assessments, which may include highly technical hands-on labs, simulated environments, or expert-level assessments, consistent with the requirements outlined in Section

5.2. The Contractor shall ensure the assessment catalog IAW PWS paragraph 5.2 includes these Tier 3 assessments. Optional Task 3 will have a Not to Exceed amount of 500 additional assessments. This optional task can be exercised up to five times in blocks of 500 assessments, from time to time and at any time up to the NTE amount of 2,500.

6.0 GENERAL REQUIREMENTS

6.1 ENTERPRISE AND IT FRAMEWORK

6.1.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall comply with the VA OIT Technical Reference Model (VA TRM).

Compliance with the VA TRM is achieved by using only technologies and standards that are listed as approved for use in the VA TRM. The Contractor shall provide all necessary information requested by VA to ensure TRM approval is obtained prior to use on VA’s network.

6.1.2 ZERO TRUST – VA CRITICAL SECURITY CONTROLS

VA has established minimum mandatory security requirements and requires that any network connected software system or service must meet the VA Critical Security Controls as outlined in the VA Memorandum, “VA Security Controls”,…

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