S02 36C10B22Q0018.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. DUNS: DUNS+4:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 76

36C10B22Q0018 10-27-2021

Kelly Driscoll, Contract Specialist 848-377-5106 11-05-2021

3PM EST

Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way

Eatontown, NJ 07724

511210

$41.5 Million

N/A

N/A

X

See Delivery Schedule

23 Christopher Way

Eatontown NJ 07724

Financial Services Center

PO Box 149971

Austin TX 78714-8971

See CONTINUATION Page

Title: Sunrise Decision Support System (DSS)

Software Maintenance and Support

Type of Contract: Firm Fixed Price (FFP)

POC: Kelly Driscoll, Kelly.Driscoll@va.gov

Alternate POC: Edward Hebert, Edward.Hebert@va.gov

X X

Edward Hebert

Contracting Officer

36C10B22Q0018

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

B.3 CONTRACT ADMINISTRATION DATA

B.4 PRICE SCHEDULE

B.5 PRODUCT DESCRIPTION

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JUL 2021)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 49

C.5 52.223-99 ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR

FEDERAL CONTRACTORS (OCT 2021)(DEVIATION)

C.6 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA

ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020)

E.3 52.204-26 COVERED TELECOMMUNICATIONS EQUIPMENT OR SERVICES—

REPRESENTATION (OCT 2020)

E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.5 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL ITEMS (FEB 2021)

E.6 52.216-1 TYPE OF CONTRACT (APR 1984)

E.7 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.8 BASIS FOR AWARD

E.9 RESPONSE INSTRUCTIONS

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. § 3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-14.

Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ) in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT

(1). Definitions.

a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

b) Licensor. The term “licensor” shall mean the Contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired.

The term “Contractor” is the party identified in Block 17a on the SF1449. If the Contractor is a reseller and not the Licensor, the Contractor remains responsible for performance under this Contract/Order.

c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

(2). Software License.

a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

b) The Government may use the software in a networked environment.

c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

d) All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

(3). Software Maintenance and Technical Support.

a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this Contract/Order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received, the Contractor is neither authorized nor permitted to renew any of the previously furnished services.

b) The Contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the Contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

c) Any telephone support provided by Contractor shall be at no additional cost.

d) The Contractor shall provide all maintenance services in a timely manner in accordance with the Contractor’s customary practice or as defined in the Performance Work Statement or Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the Contractor (e.g., www.cpars.gov).

e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4). Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the Contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the Contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

http://www.cpars.gov/

(5). Manuals and Publications. Upon Government request, the Contractor shall furnish the most current version of the user manual and publications for all products/services provided under this Contract/Order at no cost.

B.3 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 003B2F4

Technology Acquisition Center 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award

Management, or [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon acceptance of deliverables in accordance with B.5, Price Schedule

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Technology Acquisition Center Financial Services Center PO Box 149971 Austin TX 78714-8971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.4 PRICE SCHEDULE

Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination

Base Period Period of Performance shall be 12-months from date of award

Line Item Description UNIT QUANTITY

UNIT

PRICE TOTAL PRICE

Software Maintenance in accordance with (IAW) Product Description (PD) Section 4.1 LO 1 $ $

0001AA

Sunrise Decision Support Software User Documentation IAW PWS Section 4.1

Due within 10 business days of its release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination

LO 1

Not Separately

Priced

(NSP) NSP

0001AB

Release and Update Technical Documentation IAW PD Section 4.1

Due within 10 business days of its release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination

LO 1 NSP NSP

0001AC

Test Results IAW PWS Section 4.1

Due no later than 90 days after the Government informs the Contractor to implement the software release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination

LO 1 NSP NSP

0001AD

Certification for Release IAW PD Section 4.1 LO 1 NSP NSP

Due no later than 10 days after the Government informs the Contractor that the release has passed UAT.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination

Software Enhancements IAW PD Section 4.2 and 4.2.1 LO 1 $ $

Software Database Management System (DBMS) and Operating System IAW PWS Section 4.3 LO 1 $ $

0003AA

Rocket Model 204 Software Releases and Versions IAW PD Section 4.3

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination

LO 1 NSP NSP

0003AB

Rocket Model 204 Software Release Installation Instructions and Technical Documentation IAW PD Section 4.3

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination

LO 1 NSP NSP

Help Desk Support IAW PD Section

4.4 LO 1 $ $

Program Management IAW PD Section 6.0

The cost of Project Management CLIN 0005 and SLIN 1005AA shall be included in and allocated to CLINs 0002 through 0004. LO 1 NSP NSP

0005AA

Bi-Weekly Progress Report IAW PD Section 6.1.

Due on Friday every 2 weeks.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Base Total $

Option Period One

This twelve (12) month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of the base period.

CLIN ITEM UNIT QUANTITY

UNIT

PRICE TOTAL PRICE

Software Maintenance in accordance with (IAW) Product Description (PD) Section 4.1 LO 1 $ $

1001AA

Sunrise Decision Support Software User Documentation IAW PD Section 4.1

Due within 10 business days of its release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1

Not Separately

Priced

(NSP) NSP

1001AB

Release and Update Technical Documentation IAW PD Section 4.1

Due within 10 business days of its release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination

1001AC

Test Results IAW PD Section 4.1

Due no later than 90 days after the Government informs the Contractor to implement the software release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1 NSP NSP

1001AD

Certification for Release IAW PD Section 4.1

Due no later than 10 days after the Government informs the Contractor that the release has passed UAT.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Software Enhancements IAW PD Section 4.2 and 4.2.1 LO 1 $ $

Software Database Management System (DBMS) and Operating System Support IAW PD Section

4.3 LO 1 $ $

1003AA

Rocket Model 204 Software Releases and Versions IAW PD Section 4.3

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

1003AB

Rocket Model 204 Software Release Installation Instructions and Technical Documentation IAW PD Section 4.3 LO 1 NSP NSP

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination

Help Desk Support IAW PD Section

4.4 LO 1 $ $

Program Management IAW PD Section 6.0

The cost of Project Management CLIN 1005 and SLIN 1005AA shall be included in and allocated to CLINs 1002 through 1004. LO 1 NSP NSP

1005AA

Bi-Weekly Progress Report IAW PD Section 6.1.

Due on Friday every 2 weeks.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Option Period One Total $

Option Period 2 This twelve (12) month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of option period 1.

CLIN ITEM UNIT QUANTITY

UNIT

PRICE TOTAL PRICE

Software Maintenance in accordance with (IAW) Product Description (PD) Section 4.1 LO 1 $ $

2001AA

Sunrise Decision Support Software User Documentation IAW PD Section 4.1

Due within 10 business days of its release. LO 1

Not Separately

Priced

(NSP) NSP

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination

2001AB

Release and Update Technical Documentation IAW PD Section 4.1

Due within 10 business days of its release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1 NSP NSP

2001AC

Test Results IAW PD Section 4.1

Due no later than 90 days after the Government informs the Contractor to implement the software release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1 NSP NSP

2001AD

Certification for Release IAW PD Section 4.1

Due no later than 10 days after the Government informs the Contractor that the release has passed UAT.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Software Enhancements IAW PD Section 4.2 and 4.2.1 LO 1 $ $

Software Database Management System (DBMS) and Operating System Support IAW PD Section

4.3 LO 1 $ $

2003AA

Rocket Model 204 Software Releases and Versions IAW PD Section 4.3

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

2003AB

Rocket Model 204 Software Release Installation Instructions and Technical Documentation IAW PD Section 4.3

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Help Desk Support IAW PD Section

4.4 LO 1 $ $

Program Management IAW PD Section 6.0

The cost of Project Management CLIN 2005 and SLIN 2005AA shall be included in and allocated to CLINs 2002 through 2004. LO 1 NSP NSP

2005AA

Bi-Weekly Progress Report IAW PD Section 6.1.

Due on Friday every 2 weeks.

Electronic submission to: VA PM and

COR.

Inspection: destination

Option Period Two Total $

Option Period 3 This twelve (12) month option period may be exercised in accordance with FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option shall commence immediately after expiration of option period 2.

CLIN ITEM UNIT QUANTITY

UNIT

PRICE TOTAL PRICE

Software Maintenance in accordance with (IAW) Performance Work Statement (PWS) Section 4.1 LO 1 $ $

3001AA

Sunrise Decision Support Software User Documentation IAW PWS Section 4.1

Due within 10 business days of its release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1

Not Separately

Priced

(NSP) NSP

3001AB

Release and Update Technical Documentation IAW PWS Section 4.1

Due within 10 business days of its release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1 NSP NSP

3001AC

Test Results IAW PWS Section 4.1

Due no later than 90 days after the Government informs the Contractor to implement the software release.

Electronic submission to: VA PM, COR, CS.

Inspection: destination

3001AD

Certification for Release IAW PWS Section 4.1

Due no later than 10 days after the Government informs the Contractor that the release has passed UAT.

Electronic submission to: VA PM, COR, CS.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Software Enhancements IAW PWS Section 4.2 and 4.2.1 LO 1 $ $

Software Database Management System (DBMS) and Operating System Support IAW PWS Section

4.3 LO 1 $ $

3003AA

Rocket Model 204 Software Releases and Versions IAW PWS Section 4.3

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

3003AB

Rocket Model 204 Software Release Installation Instructions and Technical Documentation IAW PWS Section 4.3

Due within 10 business days of its release.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Help Desk Support for Sunrise Decision Support and DBMS IAW PWS Section 4.4 LO 1 $ $

Program Management IAW PD Section 6.0

The cost of Project Management CLIN 3005 and SLIN 3005AA shall be included in and allocated to CLINs 3002 through 3004. LO 1 NSP NSP

3005AA

Bi-Weekly Progress Report IAW PD Section 6.1.

Due on Friday every 2 weeks.

Electronic submission to: VA PM and

COR.

Inspection: destination Acceptance: destination LO 1 NSP NSP

Option Period Three Total $

Contract Total $

Total Base Period Amount $

Total Option Period One Amount $

Total Option Period Two Amount $

Total Option Period Three Amount $

Total Contract Value $

B.5 PRODUCT DESCRIPTION

PRODUCT DESCRIPTION (PD)

DEPARTMENT OF VETERANS AFFAIRS

Office of Information & Technology

Managerial Cost Accounting Office (MCAO)

Office of Finance, Veterans Health Administration

Sunrise Decision Support System (DSS) Software Maintenance and Support

Date: October 1, 2021

VA-22-00001123

PD Version Number: 3.0

1.0 BACKGROUND

The mission of the Department of Veterans Affairs (VA) Office of Information and Technology (OI&T) and Veterans Health Administration (VHA) is to provide benefits and services to Veterans of the United States. In meeting these goals, OI&T strives to provide high quality, effective and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of Veterans’ healthcare in an effective, timely and compassionate manner.

VA depends on Information Management/Information Technology systems to meet mission goals.

Managerial Cost Accounting Office (MCAO) is a component of the VHA Office of Finance and serves as the Program Office for all Activity-Based Cost Accounting activities at VA and provides its leadership with a complete roster of cost information services. MCA is a shared service accountable for all cost accounting responsibilities for VHA, Veterans Benefits Administration (VBA) and National Cemetery Administration (NCA). MCAO serves as the Business Sponsor for the VA’s IT-based cost accounting system, DSS.

Managerial cost accounting (MCA) information services are used for process improvement in the field and at headquarters:

• VHA Senior Executives and Clinical Program Office Staff - Types and patterns of healthcare, groups of patients and patient care trends, including:

o Patterns and cost of care o Comparative case costs o Productivity analysis by case or department

• Financial Managers – Full product costs, including National and VISN overhead, and is used for such activities as budget execution and forecasting. Costs provided by type (i.e., fixed, variable, direct and indirect) and viewed at various levels of detail, including:

o Production units.

o Intermediate products (e.g., lab tests, medications, and clinic time) o Inpatient and outpatient encounters (SSN specific)

• Facility and Executive Management – VISN and VAMC Leadership use MCA information to formulate strategies for budget distribution, performance management and quality assurance.

MCAO utilizes Sunrise Decision Support System (DSS) by Strata to provide MCA information, as required by the CFO Act of 1990 (Public Law 101–576), for the VA.

DSS provides integrated analytics for resourcing, productivity reporting, product costing, budgeting, funding allocation, and knowledge-based decision support that brings together all the major components of financial and workload management. The software also allows for the reporting of patient-level utilization data for forecasting and variance reporting.

VHA, Office of Finance, Managerial Cost Accounting Office has a requirement for ongoing annual maintenance and support of existing DSS software, from Strata Decision Technology, currently used enterprise-wide by VA as its designated MCA system.

2.0 PERIOD OF PERFORMANCE

The period of performance shall be 12-months from date of award, with three 12-month option periods.

3.0 PLACE OF PERFORMANCE

Tasks under this Product Description (PD) shall be performed at the Contractor’s facility.

4.0 REQUIREMENTS

The Contractor shall provide all periodic and recommended maintenance releases, updates, versions, and upgrade services, and VA-requested modifications for Sunrise Decision Support from Strata Decision Technology and its database management system (DBMS), Rocket Software’s Model 204.

Maintenance Service and Support

Description Quantity

Software Maintenance 1

Software Enhancements 1

Support of DBMS and Operating System 1

Help Desk Support for Sunrise Decision Support and

DBMS

4.1 SOFTWARE MAINTENANCE

The Contractor shall maintain the system, including software applications and VA specific code (i.e., Software Enhancements), in a production-ready state so that MCA data can be processed in an uninterrupted manner. The Contractor shall provide appropriate software modifications when the software malfunctions. This shall also apply to all code malfunctions, which reside in the specific code generated for VA by the Contractor. The Contractor shall make appropriate expertise available to attend conference calls and face-to-face meetings in order to maintain the DSS operational application during the term of this contract. Any alterations shall not void the warranty VA currently has with Strata Decision Technology software.

The Contractor shall inform VA regarding the timetable of upcoming Sunrise Decision Support Maintenance releases, updates, versions, and upgrades that it provides to its commercial customer base. The Contractor shall also provide written notice within 10 business days of Strata Decision Technology’s notification of upcoming releases and the timeframe within which these will be made available to VA. Strata shall provide and archive on Government’s shared digital file all maintenance releases, updates, versions, and upgrades shall be provided along with Sunrise Decision Support user documentation and Technical Documentation that describes the release, update, version or upgrade, and updates, as well as instructions to install the release, update, version, or upgrade on the mainframe at the Austin Information Technology Center (AITC). The Government will decide, in consultation with the Contractor, if/when an update to code is to be implemented. When directed to implement updated code, the Contractor shall test any and all changes to existing code in a VA supplied dedicated test region(s) prior to releasing the code to the staff at MCAO for User Acceptance Testing (UAT). The Contractor shall provide its successful Software Quality Assurance Test Results to the Government as part of the package for the hand-over to Government’s UAT. After the Government provides its documented passing of UAT, the Contractor shall provide Certification for Release to the Government for its scheduled deployment to production. The Contractor shall provide technical advice to the testing staff at MCAO and the AITC in establishing test region(s), test procedures, and in testing the software in both the test region (Alpha Testing) and in a subset of medical centers’ production regions (Beta Testing) before general release. Software diagnostic and repair services and application and database support at the AITC shall be provided during the testing. Software Maintenance Releases shall be available at a time mutually agreed to by the Contracting Officer’s Representative (COR) and the Contractor.

Deliverables:

A. Sunrise Decision Support Software User Documentation B. Release and Update Technical Documentation C. Test Results D. Certification for Release

4.1.1 RIGHTS IN COMPUTER SOFTWARE

The Contractor is required to deliver technical data, configurations, documentation, or other information, including source code data, during contract performance. The Government shall receive Unlimited Rights in that intellectual property which is first produced and delivered in the performance of this contract in accordance with Federal Acquisition Regulation (FAR) 52.227-14, Rights In Data-General (DEC 2007). This includes all rights to source code data and any and all documentation created in support thereof.

License rights in any Commercial Computer Software shall be governed by FAR 52.227-19, Commercial Computer Software License (DEC 2007). NOTE: All technical data, configurations, documentation, or other information, including source code data previously delivered pursuant to other VA contracts and/or order shall continue to be governed by the applicable data rights clauses in those contracts or orders.

4.2 SOFTWARE ENHANCEMENTS

The Contractor shall maintain the existing software functionality and support efficiency and effectiveness enhancements to VA’s DSS operating system, existing Strata Decision Technology software code, and VA custom code to accommodate changing requirements, management initiatives, and reporting needs within and across software regions. The Contractor shall coordinate and obtain concurrence from the COR prior to commencing any software code alterations in this section.

4.2.1 ENHANCEMENT MODIFICATIONS

The Contractor shall modify existing DSS code to:

1. Incorporate into the processing cycle new source extracts (inputs to the system) or national data extracts (outputs from the systems) or modifications to both types of existing extracts when requested.

2. Repair global errors when the data being processed with current code results in inaccurate patient utilization or encounter data due to the condition of the source data.

3. Support the annual fiscal year conversion.

4. Support ongoing efficiency and effectiveness endeavors that modify either the operating system or Eclipsys software code or VA custom code.

4.3 SUPPORT OF DBMS AND OPERATING SYSTEM

The Contractor shall support the software operating system and DBMS on the AITC mainframe by providing troubleshooting services including support for AITC’s periodic upgrades to the IBM Operating System; providing Rocket Software’s Model 204 DBMS software maintenance releases with installation instructions, technical documentation, and other documentation provided by Rocket Software; providing new Rocket Model 204 DBMS Versions with installation instructions, technical documentation, and other documentation provided by Rocket Software; coordinating with Rocket Software to provide timely releases of Model 204 fixes to VA as such fixes are made available by Rocket Software. The Government will decide, in consultation with the Contractor, if/when an update to the code is to be implemented.

The Contractor shall inform VA when support for a particular release will end. The Contractor shall also inform VA regarding the timetable of upcoming new Model 204 Releases to facilitate VA planning and testing of the release. The Contractor shall also provide written notice, within 10 business days of Rocket’s notification regarding upcoming major Releases, Early Warnings (EW), and service packs, of the timeframe within which these will be made available to VA. The Contractor shall support VA testing and implementation of the system changes on Model 204.

Deliverables:

A. Rocket Model 204 Software Releases and Versions B. Rocket Model 204 Software Release Installation Instructions and Technical

Documentation

4.4 HELP DESK SUPPORT

The Contractor shall, via telephone and email, troubleshoot and resolve issues presented by the VA MCA Help Desk. Help Desk issues are referred to the Contractor on an almost daily basis. The Contractor shall also respond to any issue deemed urgent by the Help Desk within one hour during normal business hours from 8:00 a.m.

to 5:00 p.m. Eastern Time.

5.0 TRAVEL

The Government anticipates travel under this effort to perform the tasks associated with the effort, as well as to attend program-related meetings or conferences throughout the period of performance. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government.

The total estimated number of trips per year in support of program related meetings for this effort is seven. The Contractor shall insure that the right mix and quantity of qualified personnel attend as necessary (i.e., Strata Decision Technology programmer(s), managerial staff, etc.) for one three-day programmer meeting held at the VA Austin (TX) Information Technology Center or a VA Medical Center in the Boston, Massachusetts metropolitan area (at discretion of the Government) to conduct annual face-to-face planning to support changing VA business needs and/or to improve usability of the software; and up to six one-day trips per year to a VA Medical Center in the Boston, Massachusetts metropolitan area to collaborate on enhancement specifications and technical design that address VA’s business needs.

Base Period:

Purpose/Location # of Trips (Not to

Exceed)

Duration of Each Meeting

Annual Planning 1 3 days

Ad Hoc Planning Meeting 6 1 day

Option Period One:

Purpose/Location # of Trips (Not to

Exceed)

Option Period Two:

Purpose/Location # of Trips (Not to

Exceed)

Option Period Three:

Purpose/Location # of Trips (Not to

Exceed)

Duration of Each Meeting

Annual Planning 1 3 days

Ad Hoc Planning Meeting 6 1 day

6.0 PROGRAM MANAGEMENT

6.1 bI-wEEKLY progress report The Contractor shall provide a Progress Report every two weeks (i.e., Bi-Weekly) that shall identify all software work items (e.g., Program Temporary Fixes (PTF), software patches, upgrades, testing results, technical documentation, etc.) tracking information, and information relative to Government-receipt of the software/code. In addition, the Progress Report shall identify any problems and provide a description of how the problems were resolved/addressed. If problems have not been completely resolved, the Contractor shall provide an explanation and status of resolution. Progress Reports shall be submitted in Microsoft Word/PDF format and shall clearly identify each software release/patch.

Deliverables:

A. Bi-Weekly Progress Report

7.0 NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL

INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

PROCUREMENTS (SECTION 508)

On January 18, 2017, the Architectural and Transportation Barriers Compliance Board (Access Board) revised and updated, in a single rulemaking, standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by Section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act of 1934. The revisions and updates to the Section 508-based standards and Section 255-based guidelines are intended to ensure that information and communication technology (ICT) covered by the respective statutes is accessible to and usable by individuals with disabilities.

7.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

STANDARDS

The Section 508 standards established by the Access Board are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure ICT.

These standards are found in their entirety at: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines. A printed copy of the standards will be supplied upon request.

Federal agencies must comply with the updated Section 508 Standards beginning on January 18, 2018. The Final Rule as published in the Federal Register is available from https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines the Access Board: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule.

The Contractor shall comply with “508 Chapter 2: Scoping Requirements” for all electronic ICT and content delivered under this contract. Specifically, as appropriate for the technology and its functionality, the Contractor shall comply with the technical standards marked here:

E205 Electronic Content – (Accessibility Standard -WCAG 2.0 Level A and AA Guidelines)

E204 Functional Performance Criteria

E206 Hardware Requirements

E207 Software Requirements E208 Support Documentation and Services Requirements

7.2 COMPATABILITY WITH ASSISTIVE TECHNOLOGY

The standards do not require installation of specific accessibility-related software or attachment of an assistive technology device. Section 508 requires that ICT be compatible with such software and devices so that ICT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.

7.3 ACCEPTANCE AND ACCEPTANCE TESTING

Deliverables resulting from this solicitation will be accepted based in part on satisfaction of the Section 508 Chapter 2: Scoping Requirements standards identified above.

The Government reserves the right to test for Section 508 Compliance before delivery.

The Contractor shall be able to demonstrate Section 508 Compliance upon delivery.

8.0 INFORMATION TECHNOLOGY USING ENERGY-EFFICIENT PRODUCTS

The Contractor shall comply with Sections 524 and Sections 525 of the Energy Independence and Security Act of 2007; Section 104 of the Energy Policy Act of 2005;

Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018; Executive Order 13221, “Energy-Efficient Standby Power Devices,” dated August 2, 2001; and the Federal Acquisition Regulation (FAR) to provide ENERGY STAR®, Federal Energy Management Program (FEMP) designated, low standby power, and Electronic Product Environmental Assessment Tool (EPEAT) registered products in providing information technology products and/or services.

8.1 EPEAT

EPEAT product compliance is not required in this acquisition.

8.2 ENERGY STAR

The required ongoing software annual maintenance and support for this effort are not included in the complete listing of Energy Star categories and associated products found at http://www.energystar.gov/Products, therefore this section is not applicable.

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.energystar.gov%2FProducts&data=04%7C01%7C%7Cbf0fb5efda0641e0058b08d9529ed8cc%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C637631664463530475%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HWEktuSTcqUWXYFBbGSaEsp8LJyCAwRYoVaobljablw%3D&reserved=0

8.3 FEMP

The required ongoing software annual maintenance and support for this effort are not included in the complete listing of FEMP product categories found at https://www.energy.gov/eere/femp/search-energy-efficient-products, therefore this section is not applicable.

9.0 GENERAL REQUIREMENTS

9.1 VA TECHNICAL REFERENCE MODEL

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OI&T. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM.

9.2 Social security number (SSN) reduction

The Contractor solution shall support the Social Security Number (SSN) Fraud Prevention Act (FPA) of 2017 which prohibits the inclusion of SSNs on any document sent by mail. The Contractor support shall also be performed in accordance with Section 240 of the Consolidated Appropriations Act (CAA) 2018, enacted March 23, 2018, which mandates VA to discontinue using SSNs to identify individuals in all VA information systems as the Primary Identifier. The Contractor shall ensure that any new IT solution discontinues the use of SSN as the Primary Identifier to replace the SSN with the Integrated Control Number (ICN) in all VA information systems for all individuals. The Contractor shall ensure that all Contractor delivered applications and systems integrate with the VA Master Person Index (MPI) for identity traits to include the use of the ICN as the Primary Identifier. The Contractor solution may only use a Social Security Number to identify an individual in an information system if and only if the use of such number is required to obtain information VA requires from an information system that is not under the jurisdiction of VA.

9.3 Internet protocol version 6 (IPVs)

The Contractor solution shall support Internet Protocol Version 6 (IPv6) based upon the memo issued by the Office of Management and Budget (OMB) on November 19, 2020 (https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf). IPv6 technology, in accordance with the USGv6 Program (https://www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1), NIST Special Publication (SP) 500-267B Revision 1 “USGv6 Profile” (https://doi.org/10.6028/NIST.SP.500-267Br1), and NIST SP 800-119 “Guidelines for the Secure Deployment of IPv6” (https://doi.org/10.6028/NIST.SP.800-119), compliance shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. In addition to the above requirements, all devices shall support native IPv6 and dual stack (IPv6 / IPv4) connectivity without additional memory or other resources being provided by the Government, so that they can https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.energy.gov%2Feere%2Ffemp%2Fsearch-energy-efficient-products&data=04%7C01%7C%7Cbf0fb5efda0641e0058b08d9529ed8cc%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C637631664463530475%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Au3%2FnBWU0FWeuWu4MgQCzi6rTphKFCpxEmj7BtyYt%2FA%3D&reserved=0 https://www.whitehouse.gov/wp-content/uploads/2020/11/M-21-07.pdf file://///R04.med.va.gov/V03/EAS/Users/vhaeasWymbsk/TEMPLATES--NEW%20TAC%20PROCESS/PWS%20TEMPLATE%20(DO%20NOT%20TOUCH)%20-%20In%20Process%20Revisions/DO%20NOT%20TOUCH%20(next%20version/IPv6/(https:/www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1 file://///R04.med.va.gov/V03/EAS/Users/vhaeasWymbsk/TEMPLATES--NEW%20TAC%20PROCESS/PWS%20TEMPLATE%20(DO%20NOT%20TOUCH)%20-%20In%20Process%20Revisions/DO%20NOT%20TOUCH%20(next%20version/IPv6/(https:/www.nist.gov/programs-projects/usgv6-program/usgv6-revision-1 https://doi.org/10.6028/NIST.SP.500-267Br1 https://doi.org/10.6028/NIST.SP.800-119 function in a mixed environment. All public/external facing servers and services (e.g.

web, email, DNS, ISP services, etc.) shall support native IPv6 and dual stack (IPv6 / IPv4) users and all internal infrastructure and applications shall communicate using native IPv6 and dual stack (IPv6 / IPv4) operations.

10.0 POINT(S) OF CONTACT:

VA Program Manager:

Name: Eric C. Burgess, Associate CFO for Managerial Cost Accounting Address: Remote Address

Voice: 617-378-1865 Email: eric.burgess@va.gov

VA Contracting Officer’s Representative (Invoice Certifier):

Name: J. Ned Shamon, MCAO, Dir. Operations & Field Support Address: Remote Address

Voice: 617-378-1867 Email: ned.shamon@va.gov

Contracting Officer:

Name: Edward Hebert Address: Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown, NJ 07724

Voice: 732-440-9715 Email: Edward.Hebert@va.gov

Contract Specialist:

Name: Kelly Driscoll Address: Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way Eatontown, NJ 07731

Voice: 732-440-9648 Email: Kelly.Driscoll@va.gov mailto:eric.burgess@va.gov mailto:ned.shamon@va.gov mailto:Kelly.Driscoll@va.gov

ADDENDUM B – VA INFORMATION AND INFORMATION SYSTEM

SECURITY/PRIVACY LANGUAGE

APPLICABLE PARAGRAPHS TAILORED FROM: THE VA INFORMATION AND

INFORMATION SYSTEM SECURITY/PRIVACY LANGUAGE, VA HANDBOOK

6500.6, APPENDIX C, MARCH 12, 2010

B1. GENERAL

Contractors, Contractor personnel, Subcontractors, and Subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

B2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A Contractor/Subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, Subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All Contractors, Subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for Contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates (e.g. Business Associate Agreement, Section 3G), the Contractor/Subcontractor must state where all non-U.S.

services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S.