S000000401 Telehealth Mental Health Services Questions and Answers.pdf
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- Attached to
- Telehealth Services
- Solicitation number
- S000000401
- Issued by
- Arkansas
About this file
This document is a questions and answers (Q&A) file for Solicitation Number S000000401, Telehealth Mental Health Services, issued by the Arkansas Department of Education (ADE). The Q&A document addresses 12 key questions from potential bidders regarding the RFP, covering topics such as remote symptom monitoring, psychiatric care definitions, provider workforce requirements, service delivery, billing, district participation, and funding. The document clarifies that ADE will make the telehealth mental health services program available to 114 districts, all of which will have the option to participate, with the vendor responsible for engaging districts in implementation.
The Q&A responses indicate that financial obligations for eligible districts will be the responsibility of ADE, and while specific budget details are not disclosed, the state directs bidders to refer to specific sections of the RFP for implementation requirements. The document provides guidance on defining psychiatric care (referring to DSM-5 disorders), remote symptom monitoring, and provider workforce qualifications by referencing Arkansas Medicaid policy and licensing board regulations. Notably, some questions regarding federal funding and estimated annual budget were deemed not applicable for prospective contractors to address in their bid responses, suggesting the state wants bidders to focus on the technical and operational aspects of the proposed telehealth mental health services.
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Question# Solicitation Section Question Response
Remote symptom monitoring
Can the State share its definition of a "remote symptom monitoring" as it applies to this RFP?
Refer to the Arkansas Department of Human Services general Medicaid policy, section 105.190 by clicking this link. "Remote symptom monitoring" and "remote client monitoring" are used synonymously.
2 Redacted copy Are there restrictions on what information we are allowed to redact?
See Section 1.8 Response Documents, Subsection C., Subsection 1 of the RFP.
3 Psychiatric care Can the State share its definition of "psychiatric care" as it relates to this RFP, such as any specific diagnostic criteria or medication classes?
Refer to the DSM-5 (Diagnostic and Statistical Manual of Mental
Disorders, Fifth Edition), which is published by the American Psychiatric
Association (APA) by clicking this link. Psychiatric care refers to all disorders defined in the DSM-5.
4 Provider workforce Are there restrictions on the provider workforce, such as only physicians or psychiatrists performing medication management?
Refer to the respective licensing board and Medicaid regulations in
Arkansas by clicking this link.
5 Delivery of Services What is the desired roll-out pacing?
See Sections 1.4 Type of Contract & Section 2.3 Implementation
Requirements of the RFP.
6 Billing Will the state be billed for services delivered at each district? Or will districts be billed directly?
Financial obligations for eligible districts will be the responsibility of the
Arkansas Department of Education (ADE).
7 Funding Allocations Will all participating districts receive funding based on an allocation? Refer to answer for Number 6.
8 District Participation Are all districts anticipated to participate in the program, or will districts opt-in?
ADE will make this program available to 114 districts, all of which will have the option to participate.
9 District Participation Will the awarded vendor be responsible for contacting districts about the program?
ADE will promote the program to schools, but the vendor will be responsible for engaging those districts in its implementation.
10 Funding Is this program funded by federal grant(s)?
This question is not applicable for the Prospective Contractor to submit a qualified bid response.
11 Exceptions
On the ARBuy website, it mentions an "exceptions form" that would need to be filled out if we have any exceptions to the terms and conditions, however, this form does not appear to be posted with this opportunity. Can you provide this form in case we have any exceptions to disclose?
Do not complete the exceptions section in ARBuy. See Section 4.2, Subsection I., Subsection 2 of the RFP for further clarification.
12 Budget What is the estimated annual budget for this proposal opportunity? Please advise.
This question is not applicable for the Prospective Contractor to submit a qualified bid response.
S000000401, RFP, Telehealth Mental Health Services https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fhumanservices.arkansas.gov%2Fwp-content%2Fuploads%2FSection_I.doc&wdOrigin=BROWSELINK https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fhumanservices.arkansas.gov%2Fwp-content%2Fuploads%2FSection_I.doc&wdOrigin=BROWSELINK https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fhumanservices.arkansas.gov%2Fwp-content%2Fuploads%2FSection_I.doc&wdOrigin=BROWSELINK https://drive.google.com/file/d/0B-RfYKUMzsiOZ2wyb0N4RVVGX1k/view?resourcekey=0-nPpzJ6MNEYAeW4b97Y6Muw https://drive.google.com/file/d/0B-RfYKUMzsiOZ2wyb0N4RVVGX1k/view?resourcekey=0-nPpzJ6MNEYAeW4b97Y6Muw https://drive.google.com/file/d/0B-RfYKUMzsiOZ2wyb0N4RVVGX1k/view?resourcekey=0-nPpzJ6MNEYAeW4b97Y6Muw https://drive.google.com/file/d/0B-RfYKUMzsiOZ2wyb0N4RVVGX1k/view?resourcekey=0-nPpzJ6MNEYAeW4b97Y6Muw https://docs.google.com/document/d/1qzADg_lyPe0Wg1SFisSNcCbgD9LFQD0toOAzp2TH5pw/edit?usp=sharing https://docs.google.com/document/d/1qzADg_lyPe0Wg1SFisSNcCbgD9LFQD0toOAzp2TH5pw/edit?usp=sharing
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