S-DASOBO-00015992 DOC CMMS RFP Att B-2 Requirements Fit-Gap Matrix Analysis.xlsx

XLSX spreadsheet 58 KB Posted

Attached to
Computerized Maintenance Management System Solution
Solicitation number
S-DASOBO-00015992
Issued by
Oregon

About this file

This is a Requirements Fit-Gap Matrix Analysis document for the Oregon Department of Corrections' Computerized Maintenance Management System (CMMS) RFP. The matrix serves as an evaluation tool designed to assess how potential vendors' proposed solutions align with the state's specified technical and functional requirements. The document establishes baseline criteria against which bidders' systems will be measured to determine compliance and capability gaps. No pre-bid conference was scheduled for this procurement opportunity.

The fit-gap matrix analysis provides a structured framework for evaluating vendor responses by comparing required system functionalities, technical specifications, and operational capabilities against what each proposed solution offers. This assessment methodology enables the state to objectively identify which vendors meet mandatory requirements, which exceed them, and which fall short, thereby facilitating a transparent and comprehensive evaluation process for selecting the most suitable CMMS solution for the Department of Corrections' maintenance and asset management needs.

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Instructions and Score Summary Department of Corrections CMMS RFP Requirements Scoring Matrix

Worksheet Completion Instructions
Proposer shall complete and submit an electronic version of this Requirements matrix to demonstrate how the proposed solution addresses the requirements. Please follow these instructions to complete the scoring matrix.
1ENTER Offeror's Name in cell A12 of this Instructions Tab.
2INDICATE proposed solution type (e.g., SaaS, PaaS, IaaS, or On-Premise) in cell H12 of this Instructions Tab.
3This workbook is arranged in two worksheets or Catagory Tabs:

- Instructions (this tab) - Glossary of Terms -Common Acronyms - Mandatory Requirements - Desired Requirements 4 On the Mandatory Tab, Proposer must select if they can Meet or Cannot Meet the requirement. Definitions: Meet: Can meet the requirement either with "outof the box" system functionality or with configuration Cannot Meet: Cannot meet the requirement. If any Mandatory Requirements cannot be met, the Proposer will not be considered to go forward. The sheet is protected to only allow entries to be made in columns F and G. Only selections made in Column F will be scored.

For each detailed Requirement line items in each Requirements Catagory Tabs:

a. SELECT ONE of the five Response Options from the drop down menu in Column F "Response." The codes in the drop-down list correspond to the codes described in the Code Table below, AND

b. COMPLETE Column G "Comments" with Offeror's or Solution Provider's brief comments that support, explain, or clarify the code selected in Column F.

The comments should succintly describe how the proposed Solution will implement the requirement line item, especially where the required functionality DOES NOT "Currently Exist" in the general release version of the proposed Solution at the time of Offer submission. In any explanation provided, Offeror must describe how the proposed Solution addresses the required functionality, whether it requires custom code, how it aligns with the Authorized Purchaser’s stated goals, preferences, and principles, and where custom code may be required. The explanation may also provide configuration alternatives or funciontality to be developed. However, DO NOT use this Column G for the narrative requested by the RFP.
5ENSURE to provide a respone and comments for each requirement line item.Total number of requirements across the Category Tabs:61
Proposers Name:Indicate if this is a Saas, PaaS, IaaS or On-Premise System:
Score
Summary:Total Points00.0%Mandatory and High Reqs marked "S" standard functions00.0%Mandatory and High Reqs marked "B" Base Code or On Roadmap00.0%
out ofout ofout of
14356161
Requirements Category Tab ColumnExplanation of ColumnCode Table
Column ARequirement IDPointsResponse CodeConditionDescription
Column DPriority Rating (as determined by the Agency)5SStandard FunctionOfferor and Solution Provider assert the functionality described by the requirement currently exists in the generally available Solution described in the Offer and is used in their customer's production environment.
Column ERequirement Decription4BBase Code Configurable or On RoadmapThe functionality described in the requirement is --

- Available in the proposed Solution by configuration of existing base code, OR

- On Solution Provider's product roadmap for general availability release within one year of RFQ Release (ensure to include expected date of general availability)

Column FResponse Code (See table to right)2CCustomization RequiredProposed Solution does not currently include functionality to meet the requiremet on the Solution Provider's product roadmap, and would require custom development to provide the functionality.
Column GProposer Comments1IThird Party Integration RequiredThe functionality is provided through the use of a separate software package(s). If third party software is necessary to provide the functionality, please describe in Column E.
Column HAuto Calculated Response Points0OCannot Fulfill RequirementProposed Solution does not provide the functionality and is not on product roadmap for release within one year of RFQ Release. Offeror may provide alternative functional solutions in Offeror's Comments in Column G.
Column IMaximum Points
Column JAuto Calculated Points

Glossary of Terms Term Description

Common Acronyms

The below are common acronyms utilized across the associated RFP throughout this Requirements Document.
AcronymMeaningNotes
ADAAmericans with Disabilities Act
AESAdvanced Encryption Standard
BIBusiness Intelligence
CMMSComputerized Maintenance Management System
CPIConsumer Price Index
DRDisaster Recovery
ETLExtract, Transform, Load
FAQFrequently Asked Questions
GISGeographic Information System
KPIKey Performance Indicator
MFAMulti-Factor Authentication
NISTNational Institute of Standards and Technology
RBACRole Based Access Control
RPORecovery Point Objective
RTORecovery Time Objective
SLAService Level Agreement
SPSpecial Publication (used in NIST SP 800-53)
TCOTotal Cost of Ownership
TLSTransport Layer Security
UIUser Interface
UXUser Experience

COMMON ACCRONYM LIST

Mandatory

Mandatory Requirements
Please note, Per Section 2.3.2.4 of the RFP if Proposer can not meet the Mandatory Requirements, they will be considered non-Responsive (failed) and the Proposal will be rejected.
Req #PriorityRequirementResponse

(Please select from

drop-down menu)CommentsAuto Calculated Response Selection PointsAuto Calculated Points
(Response x Priority Rating)Maximum Points

(Priority Rating x Max Points)

Administrative
MR 1Mandatory-5The solution shall support role and access management for both individuals and groups through hierarchical RBAC. It must grant users access only within their assigned roles and scopes, prevent upward or lateral access beyond those permissions, and support the full user account lifecycle, including account creation, activation, deactivation, and reactivation.25
MR 2Mandatory-5The solution is capable of enforcing complex password policies, encryption of stored passwords, and multi-factor authentication in compliance with NIST SP 800-53 and Statewide Standards.25
MR 3Mandatory-5The solution is capable of providing session timeout and lockout after inactivity, and protecting against password hacking.25
MR 4Mandatory-5The solution is capable of maintaining audit trails for user interactions, data changes, and sensitive data access, viewable in read-only mode.25
MR 5Mandatory-5The solution is capable of flagging and protecting sensitive data and meeting state cybersecurity standards.25
MR 6Mandatory-5The solution is capable of importing historic data and managing data retention schedules, including secure deletion/purging.25
MR 7Mandatory-5The solution is capable of validating data entry, enforcing required fields, and prompting for missing data.25
MR 8Mandatory-5The solution is capable of restart, rollback, and recovery capabilities, and maintaining geographically redundant backups with rapid recovery.25
MR 9Mandatory-5The solution is capable of storing all data, including backups, within the United States and encrypting data in transit and at rest (AES 256, TLS 1.2+).25
MR 10Mandatory-5The solution is capable of providing separate environments for testing, training, and production.25
MR 11Mandatory-5Solution supports allow-listing and controlled network access25
Asset Management
MR 12Mandatory-5The solution is capable of tracking assets by location, warranty, maintenance schedule, lifecycle, and cost information.25
MR 13Mandatory-5The solution is capable of maintaining detailed asset data (manufacturer, model, serial number, installation date, condition, life expectancy).25
MR 14Mandatory-5The solution is capable of tracking usage, major repairs, and contact information for areas served.25
Capital Planning
MR 15Mandatory-5The solution is capable of forecasting replacements/renovations, scenario planning, and side-by-side comparisons.25
MR 16Mandatory-5The solution is capable of updating project costs using CPI and interfacing with TRIRIGA and other planning tools.25
MR 17Mandatory-5The solution is capable of creating and managing projects, including design, funding, scheduling, and documentation.25
Demand Work Orders
MR 18Mandatory-5The solution is capable of connecting work orders to property/building and employee data, and tracking requestor information.25
MR 19Mandatory-5The solution is capable of routing, prioritizing, assigning resources, and notifying employees of assignments and changes.25
MR 20Mandatory-5The solution is capable of managing workflows, including approval processes, status tracking, and advanced search logic.25
MR 21Mandatory-5The solution is capable of tracking funding sources, labor, and material costs, and filtering work orders by employee, facility, asset, or division.25
Mobile Devices
MR 22Mandatory-5The solution is capable of operating on web-based service and mobile devices (tablet, phone, laptop).25
MR 23Mandatory-5The solution is capable of supporting offline work with sync, GPS asset location, barcode scanning, and audible alerts.25
Preventive Maintenance
MR 24Mandatory-5The solution is capable of scheduling preventive/recurring maintenance, creating work orders, and tracking inspection data.25
MR 25Mandatory-5The solution is capable of forecasting cost and labor scenarios and supporting condition reporting and risk assessments.25
MR 26Mandatory-5The solution is capable of documenting security vulnerabilities and regulatory compliance requirements.25
Property/Building
MR 27Mandatory-5The solution is capable of transferring existing property/building data and supporting hierarchical inventory structure.25
MR 28Mandatory-5The solution is capable of tracking condition, compliance requirements (e.g., ADA), and deficiencies, linking them to work orders.25
MR 29Mandatory-5The solution is capable of storing and reporting key property details (location, size, zoning, utilities, construction dates, costs).25
Projects
MR 30Mandatory-5The solution is capable of creating and managing projects, including scheduling, approvals, and cost tracking.25
MR 31Mandatory-5The solution is capable of tracking contractor information, funding sources, labor, material costs, and payments.25
Software Compatibility
MR 32Mandatory-5The solution is capable of supporting import/export with third-party systems, including TRIRIGA and Data Warehouse.25
MR 33Mandatory-5The solution is capable of integrating with BI tools (Power BI, Crystal Reports) and GIS mapping.25
MR 34Mandatory-5The solution is capable of functioning on Windows, iOS, and Android operating systems, whether on desktop, tablet, or mobile devices, and supports Edge, Chrome, and Firefox browsers.

tc={993AF95A-8E8C-4365-B7F2-721A51FC8B71}: [Threaded comment]

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Comment:

What about on iOS and Android?

Reply:

Revised, please verify Reply:

Drop Chrome and Firefox (Parm/Flo/Larry) the rest is OK25
Software Maintenance Plan
MR 35Mandatory-5The vendor is capable of providing training, documentation, and disaster recovery plans.25
MR 36Mandatory-5The vendor is capable of ensuring security protections and breach notifications and performing background checks on personnel.25
MR 37Mandatory-5The solution is capable of providing remote secondary storage for disaster recovery, 24x7 emergency support, and scheduled maintenance notifications.25
MR 38Mandatory-5The solution is capable of maintaining 99.9% uptime and supporting peak usage.25
Reporting
MR 39Mandatory-5The solution is capable of generating exception reports.25
MR 40Mandatory-5The solution is capable of providing ad-hoc reporting functionality including all fields.25
MR 41Mandatory-5The solution is capable of offering tools to design, develop, generate, and export reports.25
MR 42Mandatory-5The solution is capable of allowing users to create and modify ad-hoc reports based on user access, and save results and query parameters by user profile.25
MR 43Mandatory-5The solution is capable of providing performance measures, including system-provided and ad-hoc user-defined reports with graphs, dashboards, charts, analytics, and customizable displays.25
MR 44Mandatory-5The solution is capable of providing a standard reporting/inquiry library to meet routine reporting and analysis needs.25
MR 45Mandatory-5The solution is capable of accessing, querying, and reporting against archived data.25
MR 46Mandatory-5The solution is capable of supporting reporting of supplemental, retroactive, or corrected data using audit trails.25
MR 47Mandatory-5The solution is capable of printing any report generated with customizable print settings (landscape, portrait, etc.).25
MR 48Mandatory-5The solution is capable of exporting any report using industry-standard formats (.csv, .pdf, .xls).25
MR 49Mandatory-5The solution is capable of providing search and filter functions using both single- and multi-selection.25
MR 50Mandatory-5The solution is capable of producing status reports and documents summarizing maintenance activities.25
MR 51Mandatory-5The solution is capable of providing real-time reporting into facility operations and deep trend analysis for data-driven insights to optimize management strategies and minimize operational costs.25
MR 52Mandatory-5The solution is capable of capturing actual and budgeted costs as part of work orders and providing comparative reports with historical costs.25
52Mandatory Requirements0Mandatory Requirements as "S" Standard Function01300
0Mandatory Requirements in "B" Base Code or already on roadmapResponse Total PtsTab Max Total Pts

52 Requirements Total on this worksheet What about on iOS and Android?

Revised, please verify

Drop Chrome and Firefox (Parm/Flo/Larry) the rest is OK

Desired

Desired Requirements
Req #PriorityRequirementResponse

(Please select from

drop-down menu)CommentsAuto Calculated Response Selection PointsAuto Calculated Points
(Response x Priority Rating)Maximum Points

(Priority Rating x Max Points)

Administrtive
DR 1High-3Provide user-friendly error messages, configurable comment fields, and context-sensitive help.15
DR 2High-3Offer a consistent, responsive user interface that complies with the Plain Language Act.15
Asset Management
DR 3High-3Update parts lists from work orders and support configurable roles/views for security and prioritization.15
Property/Building
DR 4High-3Capture and report energy and utility usage; store documents and drawings.15
Software Compatibility
DR 5High-3Provide basic desktop capabilities (copy/paste, spell check) and secure communication protocols.15
Reporting
DR 6High-3Distribute reports via links and email.15
DR 7High-3Provide a view of brief report descriptions by report title without opening the report.15
DR 8High-3Provide user-friendly error messages during reporting.15
DR 9High-3Provide for additional data fields for user to create custom fields for tracking energy, water consumption, waste production, and other custom reports.

tc={8AF6B0C7-3D8B-42C9-AEF8-715C410F5CCD}: [Threaded comment]

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Comment:

Revised. verify 15

9High Requirements0High Requirements as "S" Standard Function0135
0Medium Requirements0High Requirements in "B" Base Code or already on roadmapResponse Total PtsTab Max Total Pts
0Does Not Apply Requirement
9Requirements Total on this worksheet

Revised. verify

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