RVA_CLS_PWS 28 Sep 20.pdf

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RVA CLS Bridge Federal contract opportunity
Solicitation number
FA8214-20-R-7008
Issued by
Department of the Air Force Materiel Command Nuclear Weapons Center

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This performance work statement outlines requirements for contractor logistics support services for the Remote Visual Assessment system. Key details include sustainment of equipment across 525 sites, including surveillance systems, monitoring systems, data transmission systems and infrastructure. The support includes field and depot level maintenance, software maintenance, network administration, configuration management, quality assurance, and meeting performance requirements for reliability, availability and maintainability. The contractor must provide support from several locations and meet various security and facility requirements. The document also lists contract data requirement listings and abbreviations relevant to the support services.

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FOR OFFICIAL USE ONLY

FOR OFFICIAL USE ONLY

REMOTE VISUAL ASSESSMENT (RVA)

CONTRACTOR LOGISTIC SUPPORT (CLS)

PERFORMANCE WORK STATEMENT (PWS) FOR

AFNWC

28 September 2020

DISTRIBUTION STATEMENT: Distribution Statement D. Distribution authorized to Department of Defense and U.S. DoD Contractors only for administrative and operational use. Export Controlled determined 19 May 2011. Refer other requests for this document to AFNWC/NIL, 6014 Dogwood Ave., Hill AFB, UT 84056-5816

WARNING: This document contains technical data whose export is restricted by the Arms Export Control Act (Title 22, U.S.C. 2751 et seq.) or the Export Administration Act of 1979, as amended, Title 50, U.S.C., App. 2401, et seq. Violation of these export-control laws is subject to severe criminal penalties. Dissemination of this document is controlled under DoDD 5230.25.

DESTRUCTION NOTICE Destroy by any method that will prevent disclosure of contents or reconstruction of the document.

Attachment 1 FA8214-21-R-7000 i of iv

Attachment 3 ii of iv

Table of Contents 1 Performance Work Statement Introduction

1.1 Purpose

1.2 Background

1.3 RVA CLS Overview:

2 Applicable Documents

3 Contract Requirements

3.1 Performance Requirements

3.1.1 Reliability (IAW CDRL A019)

3.1.2 Availability (IAW CDRL A019)

3.1.3 Maintainability (IAW CDRL A019)

3.2 Sustainment of the RVA system

3.2.1 RVA System Troubleshooting and Failure Analysis

3.2.1.1 Organizational Notification of RVA System Failure (IAW CDRL A024)

3.2.1.2 Failure Determination (IAW CDRL A024)

3.2.1.3 Failure Resolution

3.2.1.3.1 Immediate Restoration of Service

3.2.1.3.2 Manual Updates (IAW CDRL A029 and A032)

3.2.1.3.3 Verification (IAW CDRL A025)

3.2.1.3.4 Government Coordination (IAW CDRL A010)

3.2.1.3.5 Improve RVA System Performance (IAW CDRL A014 and A026)

3.2.1.3.6 Maintenance Database Update (IAW CDRL A026)

3.2.1.3.7 Software Maintenance (IAW CDRL A020)

3.2.1.3.8 RVA Network Operations Center (IAW CDRL A018)

3.2.1.3.9 Contractor Statement of Work (CSOW) (IAW CDRL A004)

3.2.1.3.10 Fault Tree Analysis (IAW CDRL A017)

3.2.2 RVA System Assessment (IAW CDRL A027)

3.2.3 RVA System Planned Maintenance

3.2.4 Hours of Operation

3.2.4.1 Hours of Operation

iii of iv

3.2.4.2 Down Day/Base Closure/Exercises/Inspections

3.2.4.3 Recognized Holidays

3.2.4.4 Rapid On-Site Technical Support

3.2.4.5 On-Site Response

3.2.5 RVA Facility Security Requirements

3.2.5.1 RVA System Supply Chain Management (IAW CDRL A016 and A010)

3.2.5.2 Spares Use & Inventory (IAW CDRL A027)

3.2.5.3 Supply Chain Risks (IAW CDRL A016)

3.2.5.4 RVA Facility Security Requirements

3.2.6 Program Protection

3.2.7 Cybersecurity Responsibilities (IAW CDRL A022)

3.2.7.1 Information Security Posture (IAW CDRL A022)

3.2.7.2 Cybersecurity Roles (IAW CDRL A022)

3.2.7.3 Certified Personnel

3.2.7.3.1 Information Assurance Officer

3.2.8 Configuration Management

3.2.8.1 Controlled Documents (IAW CDRL A029)

3.2.8.2 Non-Configuration Controlled Items (IAW CDRL A008)

3.2.9 Risk Management

3.2.9.1 Risks (IAW CDRL A028)

3.2.9.2 Risk Management Plan (IAW CDRL A007)

3.3 System Modifications

3.3.1 Change Request Evaluation

3.3.2 Feasibility Study (IAW CDRL A015)

3.4 ICBM Systems Directorate Processes (IAW CDRLs A011, A012, A013, and A021) 17

3.5 Administration

3.5.1 Program Management Plan (PMP) (IAW CDRL A005)

3.5.2 Quality Assurance Program Plan (QAPP) (IAW CDRL A006)

3.5.3 Contracting Officer Representative (COR)

3.6 Meetings and Reviews (IAW CDRLs A001, A002, and A003)

3.6.1 Sustainment Reviews

iv of iv

3.6.2 RVA Integrated Product Team

3.7 Trainers

3.8 Government Furnished Property (GFP) (IAW CDRL A023)

3.8.1 GFP Inventory

4 CONTRACT DATA REQUIREMENT LISTING (CDRL)

5 ABBREVIATIONS & ACRONYMS

6 FOR OFFICIAL USE ONLY (FOUO)

1 Performance Work Statement Introduction

1.1 Purpose

This document provides a description of the types of services that the Remote Visual Assessment (RVA) Contractor Logistics Support (CLS) contractor shall perform, not to specify to the contractor how to perform the required services.

This document is not intended to suppress innovative ideas or approaches for performing the required services.

1.2 Background

The RVA CLS contract will sustain and maintain the current RVA System and sustain and maintain any of the below mentioned options that the government decides to exercise. The system includes the RVA Surveillance System, Monitoring System, Data Transmission System and Infrastructure System. The system consists of 525 sites at Malmstrom, AFB, MT (Wing I), Minot AFB, ND, (Wing III), and FE Warren AFB, WY (Wing V), and the Strategic Missile Integration Complex (SMIC) and Bldg. 1229 at Hill AFB, UT.

The RVA CLS will provide efficient and effective depot level maintenance for: 1) Physical interfaces at the launch facility (LF), 2) Physical interfaces at monitoring stations, 3) RVA surveillance system, 4) RVA monitoring system, and 5) RVA data transmission system. The contractor will also provide contracts’ support, subcontracts’ support, program control and scheduling support, quality assurance support, and engineering support for RVA.

Included in the RVA CLS contract are six options that the government can exercise at any year of the contract if determined necessary. The options will be priced according to the Fixed-Price- Labor-Rate Matrix (see RFP Section J). Two of the options, Options 4 and 5 on the next page, will be priced as Awardable Sample Tasks in the initial proposal, and they may be awarded at the prices bid at the government’s sole discretion. The remaining options, if exercised, will be negotiated after award utilizing the Fixed-Price-Labor-Rate Matrix (see RFP Section J). Hours, labor mix, and any other direct costs would need to be negotiated with the contractor prior to award of the option. For additional information, please reference the Technical Requirement Document (TRD). The options are as follows:

Option 1: Development of a SiteCommanderTM software tablet application

Option 2: Providing a RVA viewing feed to ground security forces vehicles with the following requirements:

a. Tablet based system

b. Eight hour battery life

c. Display 8 x 10

d. Internal GPS in tablet, 32 bit

e. Night Vision Goggle (NVG) compatible, ruggedized

f. System must be < 5 lbs. (portable)

g. Line of sight, view only

h. Connection time refresh rate of three frames per second (fps)

i. Able to support a vehicle speed of 55 mph

j. Antenna requirements that do not interfere with turret operations

k. 60 vehicles per wing

l. Operational test of Option 2 at customer location utilizing ground security forces vehicle supplied as Government Furnished Equipment (GFE)

m. Contractor will develop and submit for customer review and approval an operational test plan and associated procedures

n. Electro-magnetic Interference (EMI) / Electro-magnetic Compatibility (EMC) testing of proposed solution to access impact on current ground security forces vehicle electronics

o. Environmental testing of proposed solution, to include the following: shock, vibration, temperature, dust, and rain

Option 3: Providing a RVA viewing feed to airborne security forces with the following requirements:

a. Tablet based system

b. Eight hour battery life

c. Display 8 x 10

d. Wireless interface on Helicopter

e. Internal GPS in tablet, 32 bit

f. NVG compatible, ruggedized

g. System must be < 5 lbs. (portable)

h. RVA viewing feed to be received by four tablets simultaneously

i. Be able to support a max speed of 150 mph

j. Operational test of Option 3 at customer location utilizing airborne security forces platform supplied as GFE

k. Contractor will develop and submit for customer review and approval an operational test plan and associated procedures

l. EMI / EMC testing of proposed solution to assess impact on current airborne security forces platform electronics. Existing certifications can be provided for consideration.

m. Environment testing of proposed solution to include the following: shock, vibration, temperature, dust, rain, and crash safety. Existing certifications can be provided for consideration.

n. Assume eight helicopters at Wing III, eight at Wing I and nine at Wing V

Option 4: Providing RVA display feed into TF214 / Head Quarters (HQ) 20 AF Tactical

Operations Center with the following requirement:

a. View capability only

Option 5: Providing RVA display feed to the Wing Command Post at each wing

1.3 RVA CLS Overview:

The RVA CLS will provide efficient and effective field and depot level maintenance for the following:

RVA installed equipment and software at Launch Facilities (LF)

RVA (RVA Integration of Closed Circuit Television) installed equipment and software at Missile Alert Facilities (MAF), Flight Security Control (FSC) Trainer and Wing 3 (only) Standard Evaluator Simulator (SES).

RVA installed equipment and software at Missile Security Center (MSC) and training facilities on each base

RVA installed equipment at repeater sites

RVA installed equipment and software at the SMIC, Network Operations Center (NOC) and Bldg. 1229

RVA feed to the Launch Control Capsule (LCC)

RVA options (as outlined above) that are exercised by the government.

Maintenance on any fiber-optic communications segments used by the RVA System

RF transmission tower maintenance and all other associated tower maintenance for RVA System

Point-to-point radio installation, maintenance, and repair for RVA System

Fixed and Pan-Tilt-Zoom camera installation, maintenance, and repair for RVA System

The contractor will also provide contracts’ support, subcontracts’ support, program control and scheduling support, quality assurance support, equipment, tools, labor, materials, supervision, other items, and engineering support for RVA.

All travel by the RVA CLS contractor shall be approved in advance by the contracting officer.

The RVA CLS will provide the following support for the RVA system to meet the requirements of Section 3:

Windows System Administration

SiteCommanderTM software updates and all other RVA Program software maintenance

RVA system monitoring

RVA edge video recorder and associated software (BB) at each LF site

RVA network video recorder and associated software at each MAF site

Provide over-the-air and on-site troubleshooting and repair of the RVA system

IP Network Administration (Cisco equipment)

User Account Administration

Performance feedback of the complete RVA system

Manage host domain network equipment

Provide Technical Expertise on routers, switches, servers, Digital Video Recorder (DVRs), cameras, radios, and etc.

Operate & maintain the RVA NOC

Video transmission, compression, and recording

2 Applicable Documents

Doc. No. Doc. Title Applicability Notes

Northrop Grumman Prime # 112500 Rev B

Remote Visual Assessment Increment I System Specification For Wing III (Minot)

System specifications.

Will be made available on Bidder’s Library.

Northrop Grumman Prime # 96744 Rev 002

Remote Visual Assessment Increment I System Specification For Wing I (Malmstrom)

System specifications.

Will be made available on Bidder’s Library.

Northrop Grumman Prime # 103259

Remote Visual Assessment Increment I System Specification For Wing V (FE Warren)

System specifications.

Will be made available on Bidder’s Library.

DoDI 8500.01

March 14, 2014

Cybersecurity Cybersecurity integration into the lifecycle

DoDI 8510.01 Program Risk Management Framework (RMF) for DoD Information Technology (IT)

Risk based approach to cybersecuity

DoD 5200.08r Physical Security Program Physical Security Guidelines

DoD 5220.22-M National Industrial Security Program Operating Manual

Physical Security Guidelines

AFI33-200

23 Dec 2008

Information Assurance (IA) Management

AFI33-

210_AFGM2.3

20 Sept 2012

Air Force Certification & Accreditation (C&A) Program

(AFCAP)

Air Force specific instructions for the Certification & Accreditation of Information Systems

68P81089E50-B Motorola R56 Standards and Guidelines for Communication Sites

Communication / COTS equipment

Will be made available on Bidder’s Library.

FAA-STD-003

June 11, 1965

Federal Aviation Agency Standard:

Paint Systems for Structures

Radio Towers. Will be made available on Bidder’s Library

ICBMSD 62-

CMP

ICBM Configuration Management Plan (CMP) 62-CMP

N/A Applicable Installation / System Drawings – JEDMICS

Will be made available on Bidder’s Library.

25-94176 Drawing Tree – RVA Terrestrial Radio System

Shows relationship of all individual drawings

N/A RVA GFP Report Will be made available on Bidder’s Library.

NG-RVA-1001 Terrestrial Network, Remote Visual Assessment, Wing I – Link Layout

Wing I layout

NG-RVAW3-

LINKS

Wing III Terrestrial Link Layout Wing III layout

RVA Wing 5

LINK LAYOUT

RVA Wing5 Link Layout _Retrofit_Link_Layout_12May2011

Wing V layout

3 Contract Requirements

3.1 Performance Requirements

All RVA CLS performance requirements will be measured at the System Level. Each Missile Wing (MW) is considered a system and all systems together is considered the Program. RVA CLS performance requirements are focused on ensuring the primary purpose of the RVA Program is met. The primary purpose of the RVA Program is to provide video surveillance of (LFs) in order to provide Air Force Security Forces with tailored response capabilities. The RVA CLS shall maintain the following performance requirements for the RVA systems:

3.1.1 Reliability (IAW CDRL A019)

Reliability is determined by Mean Time Between Failure (MTBF) for each system (Wing). A failure is defined as: No LF video being displayed from a selected source on the FSC workstation. Failures due to commercial power outages are not considered in the MTBF calculation. System MTBF is the operational performance over time of all LF’s within each system. The system MTBF threshold is ≥4000 hours of operation and the objective is ≥6,000 hours. System and LF MTBF will be reported monthly IAW CDRL A019. System and LF MTBF shall be calculated as follows: =

• T = Total Lifetime number (#) of Operational Hours* for the LF

*Operational Hours are defined as the accumulated lifetime hours of all Operational Video for the LF

• F = Total Lifetime# of Video Failures for the LF

LF Failure rate (Fr) = = # ′ # ′

System Failure rate (Fr) =

3.1.2 Availability (IAW CDRL A019)

Availability (AO) is to be calculated for each system. A failure is defined as: No LF video being displayed from a selected source on the FSC workstation. Failures due to commercial power outages are not considered in the AO calculation. System AO is the monthly operational readiness and capabilities of all LF’s within each of the three systems. The system AO threshold is ≥95% and the objective is ≥98%. System and LF AO will be reported monthly IAW CDRL A019. System and LF AO shall be calculated as follows:

LF Availability (AO) =

31 day month = 744 hours

30 day month = 720 hours

29 day month = 696 hours

28 day month = 672 hour

System Availability (AO) =

3.1.3 Maintainability (IAW CDRL A019)

The maintainability is measured by Mean Time To Repair (MTTR) for each system. A failure is defined as: No LF video being displayed from a selected source on the FSC workstation. MTTR is defined as the time from which a failure is identified to the time video is restored. The system MTTR threshold is ≤100 hours of operation and the objective is ≤48 hours. System and LF MTTR will be reported monthly IAW CDRL A019. System and LF MTTR shall be calculated as follows:

• H = Total Lifetime# of Hours to Restore Video for the LF

• R = Total Lifetime# of Video Failures for the LF

LF Repair rate (Rr) = = # ′ # ′

System Repair rate (Rr) =

The MTTR is dependent on the RVA CLS contractor having access to LF’s where the failures occurred, in order to make necessary repairs. Denied access or power outages are not considered in the MTTR calculation. Any periods of denied access shall be immediately be brought to the attention of the contracting officer (CO) and program office; and be documented daily on the open ticket for the failure with a detailed description of why and/or how access was denied.

If an end item or parts are unavailable due to no fault of the RVA CLS contractor, then the clock will stop until the item or parts are delivered to the RVA CLS contractor for the effected system.

In this case, then it shall immediately be brought to the attention of the CO and program office;

and be documented on an open failure ticket with detailed description of why and estimated delivery date (EDD) for the end item or part(s).

3.2 Sustainment of the RVA system

The RVA CLS contractor shall perform the following functions in support of the performance requirements of Section 3.1.

3.2.1 RVA System Troubleshooting and Failure Analysis

3.2.1.1 Organizational Notification of RVA System Failure (IAW CDRL A024) The RVA CLS contractor shall provide a process for wing / field sites to notify the CLS of an RVA system failure that will support the recovery requirements of Section 3.1.

3.2.1.2 Failure Determination (IAW CDRL A024)

The RVA CLS contractor shall perform necessary hardware failure analysis to determine the cause and resolution of the failure based on the pre-negotiated fixed hourly over and above labor rate. Such work is only authorized after permission of the RVA CLS contracting officer. This report should include root causes, trends, actions, and other recommendations to the government.

All failures, regardless of origin, shall be included. Analysis shall extend to the shop replaceable unit (SRU) level. The contractor shall keep this information current and make it readily available to the government via electronic methods.

3.2.1.3 Failure Resolution

3.2.1.3.1 Immediate Restoration of Service

Based on the results of the failure analysis, the RVA CLS contractor shall restore the system to operability IAW the definition in 3.1.3.

3.2.1.3.2 Manual Updates (IAW CDRL A029 and A032)

The RVA CLS contractor shall create and/or modify maintenance manuals to be delivered to the government on the maintenance procedures of the RVA System.

The RVA CLS contractor shall deliver applicable COTS manuals IAW CDRL A029.

3.2.1.3.3 Verification (IAW CDRL A025)

The RVA CLS contractor shall develop, document, and provide the government with procedures that verify the system is fully operable as defined in Section 0.

3.2.1.3.4 Government Coordination (IAW CDRL A010)

For failures and repairs not covered by existing and/or created maintenance manuals, the RVA CLS contractor shall provide Engineering Change Proposals (ECPs) with supporting data to the government program manager for coordination and approval on the resolution.

3.2.1.3.5 Improve RVA System Performance (IAW CDRL A014 and A026) The RVA CLS contractor shall identify opportunities to the government PM to improve the reliability, availability, and maintainability of the system through a change in procedures or a modification to system hardware and software.

The contractor shall prepare and deliver an inventory management plan (IMP) to the government monthly. This plan shall include current inventory and usage status for each Wing.

The RVA CLS contractor shall implement these improvements / modifications, including the approval process, IAW Section 3.3.

3.2.1.3.6 Maintenance Database Update (IAW CDRL A026)

The RVA CLS contractor shall provide regular updates and track failures and repairs through a government database, or a database agreed upon by the program office and the contractor. The program office shall have access to this database. Reportable information shall include, system operability, availability, failures, repair actions, etc. The criteria categorization of failures in the tracking system shall be similar to but not limited to as follows:

Category 1 = No LF video being displayed from a selected source on the FSC workstation

Category 2 = Medium priority failure (No MAF video being displayed on the FSC workstation or at MSC/Partial video)

Category 3 = Low priority failure (Redundant equipment failure/full LF video)

Category 4 = Scheduled or preventative maintenance

Category 5 = Pending modification

Category 6 = Information note

3.2.1.3.7 Software Maintenance (IAW CDRL A020)

The RVA CLS contractor shall provide support to software / operating systems through updates and administration to meet RVA performance requirements outlined in Section 3:

SiteCommanderTM Software Licenses

All current RVA software

RVA edge video recorder and associated software at each LF site

RVA network video recorder and associated software at each MAF site

WindowsTM Server OS and licenses

Linux OS and Licenses

Any other relevant RVA software or operating systems that become relevant to meet RVA software requirements

3.2.1.3.8 RVA Network Operations Center (IAW CDRL A018)

The RVA NOC shall be staffed for full operations 24/7 to meet cybersecurity requirements. The RVA NOC is used to support day-to-day RVA system integration, testing, as well as troubleshooting of fielded systems at all three wings. The RVA NOC must be connected to the SMIC and maintain access to network equipment that require a level of security at those facilities consistent with IA requirements. The RVA NOC shall have the capability to support multiple phone lines, internet access, operator work and documentation storage space, with sufficient power and cooling to support integrated RVA components, as well as multiple work stations. The RVA NOC shall have sufficient room to support both the integration and test activities while simultaneously supporting the troubleshooting of deployed RVA systems. The RVA CLS contractor shall follow the most current versions of both the National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22M and Physical Security Program DoD 5200.08r.

3.2.1.3.9 Contractor Statement of Work (CSOW) (IAW CDRL A004) After award, the RVA CLS contractor shall provide a Contractor Statement of Work (CSOW) that includes the following plans:

Transition Strategy: The transition plan shall include the plan to work closely with the incumbent contractor to ensure adequate transition of all relevant data to the RVA system.

Software Maintenance Plan: An integrated plan to support software / operating systems IAW PWS 3.2.1.3.7 through updates and administration to meet RVA performance requirements as outlined in Section 3 of the PWS.

Performance Requirement Plan: A detailed plan of an effective approach to meet the performance requirements in accordance with Section 3.1 in the PWS.

RVA Lab Transition Plan: Plan should include all items as outlined in IAW PWS 3.2.1.3.8.

3.2.1.3.10 Fault Tree Analysis (IAW CDRL A017)

The RVA CLS contractor shall provide a fault tree analysis down to the SRU level to assist in maintaining and troubleshooting based on the pre-negotiated fixed hourly over and above labor rate. Such work is only authorized after permission of the RVA CLS contracting officer.

3.2.2 RVA System Assessment (IAW CDRL A027)

The RVA CLS contractor shall provide an assessment of the RVA system that addresses the following items based on the pre-negotiated fixed hourly over and above labor rate. Such work is only authorized after permission of the RVA CLS contracting officer:

Calculated reliability of parts

Trend analysis of part failures

3.2.3 RVA System Planned Maintenance

The RVA CLS contractor shall perform regular required inspections and maintenance to ensure equipment remains operational and functioning. This shall include, but is not limited to:

Network administration

Operating system upgrades

Annual tower inspections

Inspection(s) of all equipment

Equipment cleaning and servicing

3.2.4 Hours of Operation

3.2.4.1 Hours of Operation

Standard hours of operation for field personnel are Monday through Friday, 0700-1600. Standard hours of operation for NOC personnel are 24 hours per day, seven days a week. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this CLS performance work statement, except the recognized holidays mentioned in 3.2.4.3. Repairs to restore system functionality shall be performed during standard hours of operation, as needed, to maintain the system and desired performance requirements IAW Section 3.1.

3.2.4.2 Down Day/Base Closure/Exercises/Inspections

Unless mitigating circumstances require the government to provide oversight, contractor personnel shall report for corporate supervision. All chargeable work shall be directly attributable to the task under which the individual is responsible. Government oversight applies in cases where the base is closed due to inclement weather, Presidential declaration of a Federal office closure day, etc. Contractor personnel are not to be affected and/or participate in exercises and formal inspections. The contractor shall not be held liable for lost time due to government’s decision to delay or deny base or facility access for reasons to include, but not limited to:

inclement weather, Force Protection / THREATCON levels, Presidential, Air Force or Major Command (MAJCOM) down days, or energy savings initiatives.

3.2.4.3 Recognized Holidays

The contractor is not required to provide service on the following days: New Year’s Day, Thanksgiving Day, Memorial Day, Independence Day, Labor Day, Christmas Eve Day, and Christmas Day.

3.2.4.4 Rapid On-Site Technical Support

The RVA CLS contractor shall provide service outside of the normal duty hours, as described above, at the request of the customer to support an activation or exercise of contingency plans.

3.2.4.5 On-Site Response

The RVA CLS contractor shall perform all required maintenance and repairs on the equipment within the scope of the contract, whether at field sites or over the network. The government currently does not perform any of the maintenance activities for the RVA system and does not plan on doing so in the future. The contractor shall maintain one team per each of the three Missile Wings to provide timely response in order to meet the performance requirements spelled out in Section 3 of this specification. The contractor shall acquire and maintain a storage facility at locations near each of the three Missile Wings to securely store all spare parts, materials and equipment used to maintain the RVA system IAW DoD Instruction 4161.02. The RVA CLS contractor shall follow the most current versions of both the National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22M and Physical Security Program DoD 5200.08r.

The RVA CLS contractor shall coordinate activities with each individual Wing’s Security Forces Group (SFG) to obtain Entry Authority List (EAL) access. EALs shall be processed in accordance with Wing policy. The contractor is responsible for the accuracy of all information they provide for the EAL. Any delays caused by submission of incorrect information shall be at no cost to the government. It is suggested that the contractor maintain a log and uniquely number their EAL requests. It is suggested that the contractor retain a copy of their EAL requests as this information cannot be returned.

The contractor shall provide complete, current, and legible data to produce the initial EAL prior to their initial commencement of work at sites for this project. This may include scanned copies of the documents to be presented for entry. Thirty working days are required to process, issue, make additions to, make corrections to, or reissue an EAL. This data must be submitted to the Wing RVA point of contact (POC). EALs remain in effect until that are replaced or until they expire. When an EAL expires, all information for all entries must be resubmitted.

Contractor submitted visit request(s) shall include the project name and the contract number, the individual’s name as it appears on the identification document, the type of identification and identification control number, duty title, security clearance status, company name, and mission-essential hand carried items for each individual requiring work at or near a LF and/or MAF.

Valid authentication must include a photo and the ID needs to be government issued.

Only vehicles essential for the contractual obligations shall be permitted on a MAF or LF.

Vehicle authorization shall be processed in accordance with Wing policy. Company identification must be displayed on each side of all vehicles authorized entry onto the MAF or LF, as applicable. Ignition keys shall be removed and/or vehicle immobilized when unattended.

Authorized contractor vehicles and equipment shall be placed so as not to interfere with gates, emergency escape routes, antennas, and any other above ground structures. All vehicles, personnel, and items are subject to inspection by Security Forces at any time. The primary contractor shall submit the required information for all subcontractor vehicles.

3.2.5 RVA Facility Security Requirements

The RVA CLS contractor shall follow the most current versions of both the National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22M and Physical Security Program DoD 5200.08r.

The RVA CLS contractor shall obtain and maintain for the duration of the sustainment contract, a Facility Security Clearance (FSC) issued through Defense Security Service (DSS). The classification requirements are specified in the DD 254 provided with the contract. The Contractor will work with the Government to update or amend the DD 254 as required. The FSC shall be used to maintain the security clearances at the SECRET level for employees designing and testing RVA requirements that consist of classified information. RVA CLS contractor clearances are required to facilitate MAF access and resolve maintenance issues.

Additionally, the RVA CLS contractor shall store, generate, and process classified documents at their location in accordance with government requirements; these requirements include, but are not limited to, classified analyses required by the Nuclear Hardness division of AFNWC/NI (air blast analysis as specified in S-133-128D, Appendix III, section 30.4.4).

Warehouses near each Wing and the NOC near Hill AFB have sensitive (not classified) spares, equipment, manuals, computer files, and access to network equipment that require a level of security at those facilities consistent with IA requirements. The contractor shall acquire and maintain a storage facility at locations near each of the three Missile Wings to securely store all spare parts, materials and equipment used to maintain the RVA system IAW DoD Instruction

4161.02. At the direction of the government, the contractor shall if available, use government provided facilities. The RVA CLS contractor shall follow the most current versions of both the National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22M and Physical Security Program DoD 5200.08r.

A facility clearance at SECRET level is required so that RVA CLS Contractor employees can execute contractual program duties and responsibilities at the following Air Force locations such as (but may be not limited to):

Malmstrom AFB (Wing V) Great Falls, Montana

Minot AFB (Wing III) Minot, North Dakota

FE Warren AFB (Wing V) Cheyenne, WY

Near Hill AFB (NOC) Layton, Utah

20th AF Command (Wing V) Malmstrom AFB

JGSOC (8th Air Force, Barksdale AFB, LA)

Although RVA CLS contractor does not need to generate material at the Secret level, they may need to process and store material at the Secret classification level. RVA CLS contractor employees require a Secret Clearance to access classified Cybercom instructions available only on SIPRNET. The programs RVA CLS contractor maintains at HAFB require that the Cybercom instructions be followed and responded to. RVA CLS contractor is also required per RVA policy to use JIMS on SIPRNET as a reporting tool for all security incidents.

RVA CLS contractor employees are required to work in remote locations that require escort or Entry Access List (EAL) to access the facilities. Before an employee can be put on an EAL they must have an active security clearance.

RVA CLS contractor Employees require Common Access Cards (CAC) for access to DoD information systems regarding patch management. Network operations and security operations personnel need access various cyber threat intelligence systems for continuous monitoring and distribution of cyber threat analysis. These information systems all require CAC to access them.

All HBSS and ACAS training required to maintain DoD 8570.10 compliance for all systems administrators requires a DoD email account. Those accounts cannot be given without a CAC.

The HAFB CAC office requires all contractors to have a Secret Clearance before they are granted a CAC.

RVA CLS contractor FSO will be able to execute visit requests in JPAS as requested by almost all security offices.

3.2.5.1 RVA System Supply Chain Management (IAW CDRL A016 and A010) The RVA CLS contractor shall manage the supply chain for RVA system components to include:

Maintaining depot and organizational spares at the levels required for system supportability per section 3.2.5.2.

Identification of risks to supply chain due to parts’ obsolescence and unsupported hardware, diminishing materials sources, and material shortages (DMSMS).

Submit an ECP (IAW CDRL A010) to request approval for the use of a specific suitable form / fit / function replacement for unsustainable components.

The contractor shall maintain equipment tracking IAW the ICBMSD RVA program office’s RVA IUID Plan. The contractors IUID marking plan shall follow the government’s IUID Plan and cannot delete or omit any requirements; but may supplement requirements or controls to augment this plan.

As RVA end items reach obsolescence or end-of-life / end-of-sale, then replacement end items will need to comply with appropriate testing and qualifications outlined in ICBMSD 62-CMP and in all other applicable documents as referenced in the Technical Requirements Document such as the Minuteman Weapon System Specification (S-133-128D).

3.2.5.2 Spares Use & Inventory (IAW CDRL A027)

The RVA CLS contractor shall deliver to the government a spares inventory and spares usage listing.

The RVA Spares CLIN consists of all RVA end items. All RVA hardware Line Replaceable Units (LRU) shall be tracked and updated monthly in a sustainment report. Report shall provide sufficient detail to ensure Government can make informed decisions regarding spare equipment requests.

The RVA Incidental Material CLIN requires all unforeseen items that will require contracting officer approval. Examples of this would include other equipment needed for maintenance repairs beyond spare equipment stored at each Wing’s storage location and for any testing required by the program office.

The Contractor shall maintain depot and organizational spares at the levels required for system supportability and availability. The contractor shall coordinate and/or review with government PM and contracting officer when purchasing spares equipment, items, components and/or parts.

The basis for spare parts allocations shall consider end-of-life (EOL), end-of-support (EOS), failure rates, and shall ensure spare quantities will be maintained at levels not to exceed one year and more than 10% of total in service, but are sufficient to maintain performance requirements in section 3.28 based on current system failure rates, not predicted rates. Contractor shall calculate spare life year based on the following formula: =

• X = Number of spares

• Y = Number of failures over 12 months

The contractor shall also evaluate each part number to ensure spares will not exceed manufacturer’s projected EOS date. The basis for spare purchasing will consider all factors listed above and contractor best practices. The contractor shall deliver to the government a spares inventory and usage listing IAW CDRL A027.

The contractor shall maintain a listing of all applicable warranties and the associated part numbers, serial numbers, and warranty expiration dates for all equipment, items, components and/or parts.

3.2.5.3 Supply Chain Risks (IAW CDRL A016)

The RVA CLS contractor shall deliver to the government the identified risks to the supply chain in a technical report IAW CDRL A016 based on pre-negotiated fixed hourly over and above labor rate. Such work is only authorized after permission of the RVA CLS contracting officer.

3.2.5.4 RVA Facility Security Requirements

Deleted

3.2.6 Program Protection

The RVA CLS contractor shall protect program critical information such as single points of failure, network recovery, times, outages, and scheduled outages IAW Section 6 of the PWS as “For Official Use Only” (FOUO). The RVA CLS contractor shall follow the most current versions of both the National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22M and Physical Security Program DoD 5200.08r. The contractor shall be flexible in providing protection outlined in Section 6 of the PWS as the RVA system matures.

3.2.7 Cybersecurity Responsibilities (IAW CDRL A022)

The RVA system is operating as an RMF approved system with a CIA level of MOD/MOD/LOW, and the contractor is required to maintain this certification or an equivalent certification IAW DoDI 8510.01.

The contractor shall maintain the Risk Management Framework Authority to Operate (ATO) and Authority to Connect (ATC) for the RVA system by performing the following:

Maintain the RVA system information for all AF Cybersecurity databases (eMASS), the contractor shall implement Cybersecurity IAW DoDI 8500.01 and DoDI 8510.01 using the cybersecurity plan per section 3.18.1. The contractor shall perform all analysis, studies and investigations as needed to determine the appropriate changes needed to meet all applicable RMF requirements.

The contractor shall continue to respond to, and coordinate with, the Authorizing Official (AO) office to maintain ATO.

3.2.7.1 Information Security Posture (IAW CDRL A022)

The RVA CLS contractor shall verify that modifications to the RVA system do not degrade its information security posture.

3.2.7.2 Cybersecurity Roles (IAW CDRL A022)

The contractor shall maintain the ATO and the C&A for the RVA system by performing the following:

Maintain the RVA system information for all AF Information Assurance databases (ITIPS, eMASS), the contractor shall implement Cybersecurity IAW DoDI 8500.01 and DoDI

8510.01 IAW CDRL A022 using their cybersecurity plan. The contractor shall perform all analysis, studies and investigations as needed to determine the appropriate changes needed to meet all RMF requirements.

The contractor shall certify the RVA system using RMF IAW CDRL A022. The contractor is required to maintain the Cybersecurity certification called out in DoDI 8500.01 and DoDI 8510.01

The contractor shall continue to respond to, and coordinate with, the Information System Security Manager (ISSM) and Information System Security Engineer (ISSE) and the Authorizing Official (AO) office to maintain ATO.

Personnel performing the Information Security/Information Assurance work shall meet the minimum certification standards as defined in DoD Directive 8570.01 for IA professionals.

The contractor shall perform the functions of an Information Systems Security Engineer (ISSE) as well as Information System Security Manager (ISSM), IAW DoD Directive 8570.01, DoDI 8510.01, AFI 33-210 and AFI 33-210_AFGM2.3.

Personnel performing the Cybersecurity tasks shall meet the minimum certification standards as defined in DoD Directive 8570.01 for IA professionals.

3.2.7.3 Certified Personnel

Personnel performing the Information Security / Information Assurance work shall meet the minimum certification standards as defined in Department of Defense (DoD) 8570.01 for IA professionals.

3.2.7.3.1 Information Assurance Officer

Deleted

3.2.8 Configuration Management

The contractor shall follow ICBMSD RVA CM Plan. The contractors CM Plan shall follow the government’s CM Plan and cannot delete or omit any requirements; but may supplement requirements or controls to augment this plan.

The contractor shall perform all modifications to the RVA system IAW AFI 21-402, and the ICBMSD RVA CM Plan.

RVA CLS contractor shall follow the past RVA CM Work Instruction; however, if directed by the Government program office to comply with ICBMSD-62-CMP processes, the RVA CLS contractor shall comply.

3.2.8.1 Controlled Documents (IAW CDRL A029)

The RVA CLS contractor shall maintain and update baseline and other technical documents per the request of the government program office which include the following:

RVA System Wing I Drawings

RVA System Wing III Drawings

RVA System Wing V Drawings

RVA System Wing I Layout

RVA System Wing III Layout

RVA System Wing V Layout

Other documents IAW CDRL A029

3.2.8.2 Non-Configuration Controlled Items (IAW CDRL A008)

The RVA CLS contractor shall document and bring under configuration management the following items:

RVA network node configurations held in firmware

Custom test and maintenance network software

3.2.9 Risk Management

In coordination with the government program manager, the RVA CLS contractor shall manage risks to the RVA system using a database decided upon by the program office and the contractor.

3.2.9.1 Risks (IAW CDRL A028)

The RVA CLS contractor shall deliver to the government proposed risk items to be considered by the RVA Integrated Product Team (IPT).

3.2.9.2 Risk Management Plan (IAW CDRL A007)

The RVA CLS contractor shall deliver to the government a plan that addresses how the contractor will manage risks to the RVA system. This plan shall be used to monitor management, cost, and schedule of the RVA system and risk data for all the associated risks with the system.

All program related risks shall be reviewed monthly during one of the weekly IPT teleconference calls.

3.3 System Modifications

3.3.1 Change Request Evaluation

The RVA CLS contractor shall review change requests submitted against the RVA system and provide a recommended course of action to the government that addresses the change request.

3.3.2 Feasibility Study (IAW CDRL A015)

The RVA CLS contractor shall conduct feasibility studies for system modifications to identify impacts, issues and risks as well as improvement opportunities for the RVA system based on the pre-negotiated fixed hourly over and above labor rate. Such work is only authorized after permission of the RVA CLS contracting officer.

The RVA CLS contractor shall utilize sustainment funds to purchase third party maintenance contracts for hardware and software, to purchase materials in support of RVA CLS sustainment tasks, to conduct tests, to maintain the RVA equipment, to design and install replacements / upgrades, and to develop and maintain operations and quality of the program.

3.4 ICBM Systems Directorate Processes (IAW CDRLs A011, A012, A013, and A021) The RVA CLS contractor shall perform all modifications to the RVA subsystem IAW the ICBMSD approved processes. Specifically for the RVA system, the following processes are applicable:

Process Number Process Title

ICBMSD OI 62-01 Configuration Control Board

ICBMSD OI 99-103 Test (H/W & S/W) & Evaluation

AFI 33-210 Air Force Certification and Accreditation Process

The contractor shall report all contractor labor hours, including subcontractor labor hours, required for performance of services provided under this contract via a secure data collection site. Program Management Reviews shall also address monthly labor hour reporting.

Reporting inputs shall be for the labor executed during the period of performance for each government Fiscal Year (FY), which runs 1 October through 30 September. All data shall be compiled no later than 31 October of each calendar year.

The contractor shall utilize sustainment funds to purchase third party maintenance contracts for hardware and software, to purchase materials in support of RVA CLS sustainment tasks, to conduct tests, to maintain RVA equipment, to design and install replacements and upgrades, and to develop and maintain operations and quality of the program.

3.5 Administration

The RVA CLS contractor shall deliver a contract summary (IAW CDRL A009) that includes an overview of:

1. The contract performance for applicable cost and schedule parameters

2. Tasks completed under the contract

3. The status of the RVA system

3.5.1 Program Management Plan (PMP) (IAW CDRL A005)

The RVA CLS contractor shall deliver a Program Management Plan for the RVA CLS effort.

The PMP shall include proposed hours of work, number of personnel, communication plan with government, configuration control, engineering changes, and all other relevant program status in reference to the RVA Program.

3.5.2 Quality Assurance Program Plan (QAPP) (IAW CDRL A006)

The RVA CLS contractor shall deliver a Quality Assurance Program Plan (QAPP) for the RVA CLS effort. This is a detailed plan on how to meet the performance and system requirements outlined in this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QAPP is the means by which the contractor assures its work complies with the requirements of the contract. The contractor shall implement a complete QAPP that identifies potential and actual problem areas throughout the life of the contract.

3.5.3 Contracting Officer Representative (COR)

The government will assign a Contracting Officer Representative (COR) in writing to oversee contract execution and interact daily with the contractor in the performance of all contract requirements. The COR will be identified by a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration.

3.6 Meetings and Reviews (IAW CDRLs A001, A002, and A003)

The RVA CLS contractor shall support sustainment reviews and integrated product team meetings.

3.6.1 Sustainment Reviews

The RVA CLS contractor shall provide the following input to sustainment reviews:

Monthly report on performance requirements (IAW CDRL A009)

Program Management Review held semi-annually (IAW CDRL A001, A002, and A003).

Program management reviews shall be held at six month intervals with the first being held at the contractor’s facility and the second at the government’s facility. Each program management review will be approximately one day in duration. Agendas for each meeting will be coordinated in advance between the government’s program office and the contractor’s management team.

The semi-annual Program Management Reviews shall include a review and analysis of repairs / failures, inventory, cost, repair turn-around times, training, parts and obsolescence issues, software concerns, customer concerns, contract status, performance metrics, and other related installation and sustainment efforts.

Program Management Reviews shall also address monthly Integrated Program Management Reports (IPMR) IAW CDRL A031. IPMR is the primary means of communicating program cost and schedule information between the prime contractor and the Government.

3.6.2 RVA Integrated Product Team

The RVA CLS contractor shall support the RVA IPT teleconference meetings held once per week with the necessary program and technical personnel. These meetings shall be of a sufficient duration to allow for adequate coverage of programmatic issues, status, risks, and other pertinent program information. It is anticipated that these meetings will last no longer than one hour per week.

3.7 Trainers

The RVA CLS contractor shall maintain the RVA trainers at each of the three Wings.

3.8 Government Furnished Property (GFP) (IAW CDRL A023)

3.8.1 GFP Inventory

The RVA CLS contractor shall deliver to the government a GFP inventory and status.

4 CONTRACT DATA REQUIREMENT LISTING (CDRL)

Data Item

Description Section DID

A001 Conference Agenda 3.5, 3.6.1 DI-ADMN-81249A

A002 Briefing Material 3.5, 3.6.1 DI-MGMT-81605

A003 Report, Record of Meeting/Minutes

3.5, 3.6.1 DI-ADMN-81505

A004 Statement of Work 3.2.1.3.9 DI-MGMT-81606

A005 Program Management Plan 3.5.1 DI-MGMT-81797

A006 Quality Assurance Program Plan

3.5.2 CI-QCIC-81794

A007 Contractor’s Risk Management Plan

3.2.8.2 DI-MGMT-81808

A008 Contractor’s Configuration Management Plan

3.2.7.2 DI-CMAN-80858B

A009 Contract Summary Report 3.6.1 DI-ADMN-80447A

A010 Engineering Change Proposal 3.2.1.3.4, 3.2.4.6 DI-CMAN-80639C

A011 Test Plan (Acceptance, Qualification, Integration for both H/W & S/W)

3.4 DI-NDTI-80566A

A012 Test Procedure (Acceptance, Qualification, Integration)

3.4 DI-NDTI-80603A

A013 Test/Inspection Report (Acceptance, Qualification, Integration)

3.4 DI-NDTI-80809B

A014 Technical Report- Study/Services (Opportunities to improve reliability, availability and maintainability)

3.2.1.3.5 DI-MISC-80508B/T

A015 Technical Report- Study/Services (Feasibility Studies)

3.3.2 DI-MISC-80508B/T

A016 Technical Report- Study/Services (Risks to the Supply Chain)

3.2.4.6

3.2.4.8

DI-MISC-80508B/T

A017 Technical Report- Study/Services (Fault Tree Analysis)

3.2.1.3.10 DI-MISC-80508B/T

A018 Technical Report- Study/Services (Transition Plan)

3.2.1.3.8 DI-MISC-80508B/T

A019 Performance Analysis Report 3.1.1, 3.1.2, 3.1.3 DI-SESS-81938

A020 Computer Software Product 3.2.1.3.7 DI-ISPC-81488

A021 Man Hours Expenditure Chart 3.4 DI-FNCL-80003

A022 Information Systems Accreditation Documentation

3.2.6.2, 3.2.6, 3.2.6.1, 3.2.6.3

DI-ADMN-80239

A023 Government Furnished Materiel (GFM) Consumption Report

3.8 DI-MGMT-80438B

A024 Failure Analysis and Corrective Action Report

3.2.1.1, 3.2.1.2, 3.2.1.3.2

DI-SESS-81315B

A025 Verification Analysis Record 3.2.1.3.3 DI-QCIC-80207

A026 Maintenance Service Report 3.2.1.3.5 DI-MGMT-80995A

A027 Spare Parts Usage Report 3.2.2, 3.2.4.7 DI-ILSS-80483

A028 Risk Management Status Report

3.2.8.1 DI-MGMT-81809

A029 Commercial Off-The-Shelf (COTS) Manuals

3.2.7.1, 3.2.1.3.2 DI-TMSS-81815

A030 Data Accession List (DAL) 3.2.7.1 DI-MGMT-81453A

A031 Integrated Program Management Report

3.6.1 DI-MGMT-81861/T

A032 Operating Procedures Manual 3.2.1.3.2 DI-MISC-81418

5 ABBREVIATIONS & ACRONYMS

AF Air Force

AFB Air Force Base

AFGSC Air Force Global Strike Command

AFNWC Air Force Nuclear Weapon Center

ANNLY Annually

Ao Availability

ASREQ* As Required

ATO Authority to Operate

ATP Acceptance Test Procedure

BI-WE Each 2 weeks

CDRL Contract Data Requirements List

CI Configuration Item

CLS Contractor Logistics Support

CMRP Contractor Manpower Reporting Application

COR Contracting Officer’s Representative

CPD Capability Production Document

CSOW Contractor Statement of Work

DA Days after

DAA…

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