Robotics-PWS-v3 DRAFT.pdf

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity 4800 Mark Center Drive

Alexandria, VA 22350

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CTE/STEM K-12 Robotics Resources For DoDEA Schools Systemwide

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2022-2023, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction to approximately 67,000 dependents of military and civilian employees.

Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 45 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. DoDEA also operates a full time K-12 virtual school option with teaching hubs in each DoDEA region: Americas, Europe, and Pacific. Within that context, the virtual high school is fully accredited.

1.1.2 DoDEA schools have various grade configurations, with the most common being PK-5, 6-8, and 9-

12. Of DoDEA’s 159 brick-and-mortar schools, 100 schools have students in at least three of the grades K-5; 57 schools have at least one grade 6-8. Of the 6-8 schools, five are part of a K-6 or PK- 6 school. DoDEA also operates 41 high schools (which includes our virtual high school).

Table 1: School Year 2022-23 Enrollment (rounded to the nearest 25)

Grade Students Grade Students Grade Students Grade Students

PK 3,425 3 6,100 7 4,625 11 3,025

K 6,150 4 5,800 8 4,450 12 2,625

1 6,550 5 5,600 9 3,675 PK-12

Total 67,150 2 6,225 6 5,375 10 3,525

1.1.3 Military-connected students experience high mobility rates across the nation and throughout the world. Consequently, DoDEA makes a concerted effort to establish a worldwide systemic education network, mitigating the transitional barriers to military-connected students’ success.

1.1.4 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common Core State Standards (CCSS), National Core Art Standards (NCAS), Next Generation Science Standards (NGSS), College, Career, and Civic Life (C3) Framework for Social Studies State Standards, and Society for Health and Physical Education Standards (SHAPE AMERICA). DoDEA has also adopted the International Society for Technology in Education (ISTE) Standards for Students.

1.2 Background

For over a decade DoDEA’s participation in the FIRST Robotics Competition has provided students the opportunity to compete in a variety of robotics challenges across all grade levels. As competition requirements evolve to match technological advances, the hardware and software utilized by students must advance accordingly. Such changes, especially when major platform shifts occur, require changes in DoDEA’s resource lifecycle and replenishment schedules. During the pandemic DoDEA did not participate in the competition. DoDEA’s last systemic contracts for robotics resources expired in 2019.

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1.3 Scope of Work

DoDEA requires hardware, software, control system and related curricular support for K-12 students to gain hands-on knowledge about robotics and to compete in the FIRST Robotics Competition. DoDEA expects to make three awards: one for the TETRIX® resources, one for the LEGO resources, and one for the REV Robotics resources.

Table 1: Robotics Hardware and Simulation Estimates

Component Initial Order

Annual Follow-On

Grand Total

1) FIRST Expansion Hub Cable Conversion Pack 8 50 208

2) TETRIX® Robotics: Urban Search and Rescue Challenge

Set w/Prizm and Tele-Op Controller 635 50 835

3) TETRIX® Max TorqueNADO Motor w/Encoder 32 200 832

4) TETRIX® Max TorqueNADO Motor Gearbox 32 200 832

5) TETRIX® 12-volt Rechargeable NiMH Battery Pack 8 50 208

6) Arduino (Software) – TETRIX® Prizm Enterprise License (software)

7) TETRIX® VR – TETRIX® Prizm Enterprise License (cloud)

8) Arduino Web Editor – TETRIX® Prizm Enterprise License (cloud/Chrome app)

Table 2: STEAM Hardware and Software Estimates

Order

Annual Follow-On

Grand Total

1) LEGO Education SPIKE Prime Set 1544 1000 5544

2) LEGO Education SPIKE Prime Expansion Set 1544 1000 5544

3) LEGO Education SPIKE App Cloud/Install/Chrome App

Table 3: Robotics Control System Estimates

Order

Annual Follow-On

Grand Total

1) REV FTC Starter Kit V2 to V3 8 50 208

2) REV Control and Power Bundle 8 50 208

3) REV Robotics FTC Cable Bundle 8 50 208

Software Cloud/Install Platform

4) FIRST Blocks Programming Tool Hybrid (Inside Hub) REV

Robotics 5) OnBot Java Hybrid (Inside Hub)

6) FTC Sim Cloud

6. Period of Performance: One-Year Base Period and one twelve month option period: 12 May 23 - 11 May 25

2 Requirements (Objectives)

2.1 (Objective 1) Robotics Resources: The objective is to provide the hardware, software, simulation, control system resources and related manuals and professional learning support so that K-12 students can compete in the FIRST Robotics Competition and engage in related robotics education. The Competition mandates the use of the resources listed in Tables 1-3 (above); no other manufacturer’s equivalent hardware and simulation resources may be used. The tasks below are to help the Contractor gain a better understanding of the requirements to successfully meet the objective. They are not all inclusive. The Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

Supporting Tasks (Objective 1)

2.1.1 Task 1, Required TETRIX® Resources—The Contractor shall provide:

2.1.1.1 Components listed in Table 1 (#1-6).

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2.1.1.2 Licensing of manufacturer recommended software for the hardware listed in Table 1 (#7-9).

2.1.1.3 Digital instructional materials, digital manuals, and/or asynchronous webinars for teachers on the use of the abovementioned resources.

2.1.2 Task 2, Required LEGO Resources—The Contractor shall provide:

2.1.2.1 Components listed in Table 2 (#1-2).

2.1.2.2 Licensing of manufacturer recommended software for the hardware listed in Table 2 (#3).

2.1.2.3 Digital instructional materials, digital manuals, and/or asynchronous webinars for teachers on

2.1.3 Task 3, Required REV Robotics Resources—The Contractor shall provide:

2.1.3.1 Control system components listed in Table 3 (#1-3)

2.1.3.2 Licensing of manufacturer recommended software for the hardware listed in Table 3 (#4-6).

2.1.3.3 Digital instructional materials, digital manuals, and/or asynchronous webinars for teachers on

2.1.4 Task 4, Meetings: The Contractor shall (1) attend virtual meetings at no additional cost to the Government and (2) provide the medium through which each meeting occurs, record each meeting’s minutes. The Contractor shall submit the draft minutes to the COR within two business days of the event and finalize the minutes two business days after receipt of written feedback from the COR.

Note: Costs associated with attendance at face-to-face meetings, if any, shall be handled/paid for as stated in the contract.

2.1.4.1 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2.1.4.2 IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

2.1.4.3 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA.

The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.1.5 Task 5, Delivery of Print and Digital Resources—The Contractor shall:

2.1.5.1 Deliver web-based materials (such as access codes) three days after receipt of delivery order.

2.1.5.2 Ship all materials to the Americas by commercial carrier or USPS and to Europe and the Pacific only by commercial carrier. Note: Delivery orders will include door-to-door addresses.

2.1.5.3 Provide, upon shipment of materials, a digital shipment notification that includes the following:

Contract number and delivery order number Contract line item number indicating materials and quantities shipped Destination and date of shipment Shipping carrier name and tracking number of shipment Estimated date of arrival of shipment and, if applicable, shipping slip

2.1.6 Task 6, Technical Support: The Contractor shall provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.2 Performance Standards and Acceptable Quality Levels

2.2.1 Performance Standard: Tasks shall be completed by the required completion date.

2.2.2 Acceptable Quality Level: Tasks shall be completed as described in the Performance Requirement

Summary, PWS 7 (below).

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

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3.2 Installation Security Requirements: Contractor personnel performing work under this contract shall follow the installation’s rules and regulations for contracted services.

3.3 Liaison and Alternate Liaison—The Contractor shall:

3.3.1 Provide a liaison and alternate liaison to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each shall have at least one year of experience working in a similar role.

3.3.2 Notify the COR in writing regarding any change in either the liaison’s role ten business days in advance of the change If the liaison or liaison alternate is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.4 Holidays and Hours of Operation

3.4.1 The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.4.2 Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.5 Availability: The Contractor shall make all resources available for the life of the contract.

3.6 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.7 Privacy—The Contractor shall:

3.7.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.7.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL: http://www.archives.gov/about/laws/privacy-act-1974.html.

3.7.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.7.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements (listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.8 Section 508 Compliance—Ensure Contractor resources, wherever applicable, meet the following requirements:

3.8.1 IT Requirement: Ensure all electronic hardware and software that is procured under this contract/ purchase order comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C.

794d) and the Architectural & Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). See http://www.section508.gov for more information.

3.8.2 Deliverable Requirement: Ensure the following occur:

Outputs/deliverables do not adversely affect accessibility features of existing EIT technologies.

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EIT related to the requirements of the contract are accessible to people with disabilities, per 29 U.S.C 794(d).

Outputs/deliverables including functional performance, information, documentation, and support requirements are considered. Standards from 36 CFR Part 1194 Subpart B, C and D apply to this acquisition.

3.9 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following formats:

Digital Accessible Information System/National Instructional Materials Accessibility Standard (NIMAS) with cascading style sheet HyperText Markup Language (HTML) Portable Document Format (PDF), (unlocked, embedded fonts, single page) Rich Text Format (RTF)/Word document

3.10 Upgrades: The Contractor shall (1) submit detailed information of system requirements for subsequent software upgrades for each option year to DoDEA HQ and (2) provide DoDEA HQ with complete copies of any upgrades for testing prior to dissemination to schools.

3.11 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note:

The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Resources

None

5 Contract Deliverables

Milestone/Deliverable Word / Excel

Digital Copies

Task /

PWS

Planned Frequency

Hardware components Yes Yes Tasks 1-3 Delivery to schools as follows:

30 business days for US sites 45 business days for overseas sites

Software Yes Yes Tasks 1-3 Access to online components three business days after receipt of initial delivery order

Instructional support Yes Yes Tasks 1-3 Access three business days after receipt of initial delivery order

Technical support Yes Yes PWS 2.1.6 Ongoing after receipt of initial delivery order Privacy Training Yes Yes PWS 3.7.1 Three business days after receipt of request Privacy Verification Yes Yes PWS 3.7.4 120 days prior to the end of the contract year

6 Acronyms and Definitions

DoD/DOD Department of Defense DFARS Defense Federal Acquisition Regulation Supplement EIT Electronic Information Technology FAR Federal Acquisition Regulations PA/PII Privacy Act/Personally Identifiable Information

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

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Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary (PRS)

Performance Objective

Performance Standard AQL Inspection Method

Hardware, Tasks 1-3

100% compliance with the PWS

95% of components are delivered to schools on time; the remaining 5% within two additional weeks.

COR inspection and stakeholder feedback

Software, Tasks 1-3

100% compliance with the PWS

Access to online resources ongoing beginning three business days of receipt after initial delivery order

COR inspection and stakeholder feedback

Instructional Support, Tasks 1-3

100% compliance with the PWS

Access to online resources ongoing beginning three business days after receipt of initial delivery order

COR inspection and stakeholder feedback

Technical Support, Task 6

100% compliance with the PWS

All emails acknowledged within ten minutes of receipt. Ninety percent of issues resolved within one business day;

remaining 10% within five business days.

COR inspection and stakeholder feedback

Privacy Training

100% compliance with the PWS

Ensure employees with access to DoDEA PII are trained as specified in the PWS COR inspection

Privacy Verification

100% compliance with the PWS

Provide the required verification as specified in the PWS. COR inspection

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Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

1.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Google Chrome and Edge. Ensure that any applicable STIGs are implemented.

1.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

1.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.

1.1.7 Participate, as needed, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes.

Contractor participation/cooperation is normally required to complete this process.

1.2 System Requirements—The Contractor shall:

1.2.1 Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.

1.2.3 Provide software that is compatible with the following minimum baseline:

Specifications Minimum Memory 4 GB

Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better Operating System Windows 10

Browser Environment Chrome, Edge, Edge Chromium

1.2.4 Provide software that is completely functional on a standard DoDEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

1.2.6 Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems. Note: DoDEA currently distributes software packages via Microsoft’s System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

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1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

DoD Directive (DoDD) 8500.01E, Information Assurance, be found at the following URL:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

DoD Security Technical Implementation Guidance (STIG), found at the following URL:

https://public.cyber.mil/stigs/downloads/.

DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02- 26-101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing.

Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer (CIO) or designated official.

ADD Protect DoDEA data against all Cyber Attacks, notifying DoDEA within 72 hours of an identified and confirmed intrusion

ADD Perform security incident investigations upon identification of an event or at the request of DoDEA ADD Address all Information Assurance Vulnerability Messages (IAVM) within the defined timelines.

IAVM messages include IA Vulnerability Alerts (IAVA), IA Vulnerability Bulletins (IAVB), and Technical Advisories (TA).

ADD User passwords must not be readable by anyone having access to the system.

1.5.3 Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Public Law 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. NOTE: If not, please ensure the following are included:

1.5.4. Maintain system security IAW the latest versions of:

o DoD Cloud Computing Security Requirements Guide.

25 Oct 22 9 o Family Educational Rights and Privacy Act (FERPA).

o Protection of Pupil Rights Amendment (PPRA).

1.5.4 Provide a solution robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

1.5.5 Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the CISO or his/her designee.

ADD: 1.6 Program and System Integration (EDU input as of 08222022 (provided by Alim Koroma)

1.6.1 Single Sign-On (SSO) Capabilities / Platform—The Contractor’s solution shall:

1) Integrate with an Industry Standard SSO login solution. (ClassLink, Google, Azure, etc.)

2) Support Oauth 2.0, Security Assertions Markup Language (SAML) for integration with Azure, or Google.

3) Authenticate using Azure Active Directory (AD) or Google AD.

1.6.2. Data rostering standards—The Contractor’s solution shall support industry standard rostering via ClassLink and standard data formats such as OneRoster.

1.6.3. Data Storage, Handling, and Security:

1) DoDEA’s information and data shall be secured in data center located in the United States.

2) The system, including its server(s) and network devices, shall be in an environmentally controlled and secure facility under controlled circumstances (e.g., authorized personnel access lists, ID cards, entry logs).

3) All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

4) All data transit shall be secured with Transport Layer Security (TLS) encryption.

5) All data at rest shall be secured with Advanced Encryption Standard (AES)-256 encryption.

1.6.4 Data Integration:

1) The automated industry standard form of data integration using Representational State Transfer

Application Program Interface (RESTful API), Learning Tools Interoperability (LTI), or Secure File Transfer Protocol (SFTP) data sets (ClassLink, OneRoster, etc.) shall be used.

2) Encrypt DoDEA’s data at rest to include unique encryption keys for each customer on systems hosting multiple customers.

3) Notify DoDEA in writing within 72 hours of any changes made to corporate policies for data protection.

4) Use only masked student data in a non-production environment 5)

6) Integration scheduling shall be flexible to meet DoDEA’s required timeframes. Provide fully automated data uploads per Agency schedule(s) and Agency requirements.

7) SFTP capabilities using a single set of login credentials shall be supported.

8) A single data set of DoDEA information shall be provided. Note: The Contractor’s solution shall support DoDEA at all levels: School, Community, District, Region, and HQ.

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9) If an integration transmission results in errors on the Contractor’s side, the Contractor shall provide detailed feedback on what caused the errors.

10) Maintain a Backup and Restore plan for DoDEA data in the event of a disaster

1.6.5 System Features—The system shall:

1) Allow user accounts to be created automatically based on a file provided by DoDEA either nightly or on another pre-determined scheduled feed.

2) Allow DoDEA to be able to choose the format of user login identification, e.g., an email address, and be able to create manual accounts if needed.

3) Require the user—for manually created accounts—to reset the password on the user’s initial login or, upon request, a password reset.

PERFORMANCE WORK STATEMENT