Ricoh Printers SOW.pdf

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Sole Source Ricoh Printers Annual maintenance
Solicitation number
N0017425SIMACQ100029
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This is a Statement of Work (SOW) for a one-year annual printer maintenance contract at the Naval Surface Warfare Center, Indian Head Division (NSWC IHD) for three Ricoh multi-function printers (MFP) deployed on their Unclassified Research Development Test and Evaluation (RDT&E) Network. The printers support the Controls and Tooling Design branch and Visual Information branch.

The contract requires the vendor to provide all parts, labor, and supplies (including toner and staples, but excluding paper) for maintenance of two printers (models C4500 and C6000) located at Building 1601 and one printer (model C3500) located at Building 490 in Indian Head, MD. The maintenance services will be based on the Government's estimated use and volumes per machine volume band. The period of performance begins on the award date for one year, and the vendor has already completed an initial assessment of the three printers. The contractor must maintain high business ethics standards and provide timely service delivery.

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Statement of Work For

RICOH ANNUAL PRINTER MAINTENANCE 1 YR

1. BACKGROUND:

This request is for the Naval Surface Warfare Center, Indian Head Division (NSWC IHD) in support of the Unclassified Research Development Test and Evaluation (RDT&E) Network.

There are currently three Ricoh MFP (multi-function printers) deployed across the network. The RDT&E community utilizes these printers to perform functions supporting the Controls and Tooling Design branch as well as the Visual Information branch. The fulfillment of this Ricoh Printers Annual Maintenance request will be applied to those printers on the RDT&E network so as to maintain continued functionality with minimal downtime.

2. SCOPE:

The primary objective of this Statement of Work is to provide NSWC IHD with a contract vehicle that allows us to procure Ricoh Printer maintenance in order to continue reliable use and operation of the three printers’ located onsite. These printers are used to support the RDT&E network and the information technology requirements of the command. This service includes all parts, labor, supplies (including toner and staples, but not paper) based on the Government's estimated use and volumes listed per machine volume band.

3. PERFORMANCE REQUIREMENTS:

All services included in the 1-year annual maintenance contract will be made available to the

NSWC IHD.

4. DELIVERABLES AND DELIVERY SCHEDULE:

The Contractor shall have and maintain the highest standard of business ethics. It is expected that the Contractor provide all parts, labor and supplies (excluding paper) in a timely manner.

5. PLACE OF PERFORMANCE:

NSWC Indian Head Division:

C4500 & C6000 located @:

NSWC IHD (Matthew Poynor) 4219 South Patterson Rd.

Building 1601, Room 108 Indian Head, MD 20646

C3500 located@ NSWC IHD (Gary Showalter) 4384 Bailey Rd. Bldg. 490 rm. 201 Indian Head, MD 20640 Office: 301-744-2556

6. PERIOD OF PERFORMANCE: Requesting a one-year contract beginning on Award date.

7. SECURITY: Vendor was recently onsite to do an initial assessment of the 3 Ricoh printers.

File details come from the government source that posted it. Updated .