H_Description_of_Maintenance_from_Manufacturers_website.docx
DOCX document 14 KB Posted
- Solicitation number
- RFQ-NIAID-1990571
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Manufacturers service description
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| File | Type | Posted |
|---|---|---|
| P_52.212-5_(August_2019)_10K_and_up.docx | DOCX document | |
| H_EQUIPMENT_LIST.pdf.xlsx | XLSX spreadsheet |
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Description of Manufacturer’s Svc Cont services provided:
This Description was taken directly from the manufacturer’s website.
Coverage includes the BD Celesta and standard Blue, Violet and Red laser, and one Computer Workstation (excluding printers) for labor, travel expenses, and parts (excluding consumables), for the following
- 2 Preventive Maintenance Inspections to be performed during a twelve-month period
- 2 Preventive Maintenance Kits
- Software Revisions released during the Agreement term.
- Unlimited service visits, Monday-Friday, excluding holidays.
- 48-hour guaranteed response to a request for emergency on-site service Monday through Friday
- Unlimited telephone support for instruments, reagents and applications will be provided at no additional charge.
BD High Throughput Sampler for all parts (excluding consumable items) for the following:
- Depot Level Repair
- One (1) Preventive Maintenance Inspection
- One (1) PM Kit will be provided.
- An emergency replacement will be provided within two (2) working days.
- Unlimited telephone support for instruments
- labor, shipping and OEM parts are included
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