Attachment 1 - STARS Requirements Document_Amend1.pdf
PDF 124 KB Posted
- Solicitation number
- RFQ-CMS-2023-231310
About this file
This requirements document outlines the products and services required for the STARSInformant system support contract. The Centers for Medicare and Medicaid Services seeks to obtain licenses for the STARSInformant software and Snowflake environment, as well as maintenance and support services, to support its Center for Program Integrity's mission of identifying, deterring, and preventing healthcare fraud, waste, and abuse. The contractor will be responsible for providing the licensed software, continually maintaining it for security updates and functionality fixes, and offering customer and product support through troubleshooting and engineering services. The base period of performance is from September 30, 2023 through September 29, 2024, with four optional one-year extension periods. The objectives include delivering and maintaining availability of the software, providing security patches within 30 days, and resolving any defects electronically or by phone.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Department of Health and Human Services (HHS) Centers for Medicare & Medicaid Services
Requirements Document
STARSInformant
1. Purpose
The purpose of this acquisition is to obtain the STARSInformant license and product support service which supports the strategic missions of the Center for Program Integrity (CPI) and as described in this requirements document.
2. Scope
STARSInformant is a proprietary Commercially available off-the-shelf (COTS) product comprised of a front-end data analysis environment and an integrated underlying data model.
Users can run pre-defined and ad hoc reports for data summaries and trend analysis. The scope of STARSInformant is to support One PI which supports the CPI Fraud, Waste, and Abuse mission by providing analytic tools to access data from the Integrated Data Repository and supplemental data from the One PI Business Data Mart to end-users conducting Program Integrity work within the CMS Medicare and Medicaid program. The STARSInformant System Support Contractor (SSC) shall maintain the product and license to include all updates and product support.
The STARSInformant product consists of the following licenses or deliverables:
STARS License O&M Snowflake Environment O&M
3. Background The Center for Program Integrity (CPI) is tasked with preserving and protecting the integrity of the Medicare and Medicaid programs by developing strategies to identify, deter, and prevent fraud, waste, and abuse (FWA) through effective public and private partnerships. Through such a partnership, One Program Integrity (One PI) was created, which serves as a “one-stop-shop” for data analysts fighting FWA in the healthcare system. One PI provides data analysts with data from the Integrated Data Repository (IDR) and analytic tools that can be accessed via the One PI Portal. As previously stated, STARSInformant is a proprietary COTS product comprised of a front-end data analysis environment and an integrated underlying data model. Users have the ability to run pre-defined and ad hoc reports for data summaries and trend analysis. The STARSInformant SSC and One PI SSC shall work collaboratively to ensure the availability of the business intelligence (BI) tools in the One PI enclave. The Office of Information Technology (OIT) is responsible for the administration and management of the infrastructure, Software and Security of the One PI COTS products while CPI is responsible for any development specific to One PI users, to include reports, data views (sets), acquisition and curation of data. STARS is currently deployed in the CMS Amazon Web Services (AWS) environment utilizing Snowflake Database.
4. Period of Performance
Base Period:
September 30, 2023 – September 29, 2024
Option(s):
Option Period 1: September 30, 2024 – September 29, 2025 Option Period 2: September 30, 2025 – September 29, 2026 Option Period 3: September 30, 2026 – September 29, 2027 Option Period 4: September 30, 2027– September 29, 2028
5. Program Outcomes and Objectives
The STARSInformant System Support Contractor (SSC) shall maintain the current capabilities of the STARSInformant product, provide security and bug fixes of the software through emergency patches or agreed upon release schedule. The SSC will also be required to provide support services such as help desk and troubleshooting support in regard to the provided software/product.
5.1. Objectives
Software Delivery/Availability:
1. The contractor shall be responsible for providing licenses for STARSInformant O&M and Snowflake Environment O&M.
2. The contractor shall be responsible for providing the procured software electronically.
3. The contractor shall continually maintain the software for security and functionality defects.
4. The contractor shall be responsible for providing all security, updates or bug fix patches electronically within 30 days of notification.
Platform Operations & Management
1. Provide customer and product support to CMS in resolving defects with the STARSInformant tool electronically or by phone.
2. Provide advanced troubleshooting, engineering, and integration support electronically or by phone.
File details come from the government source that posted it. Updated .