Sol_Questions_Answers SOW CRSU SR Printer Equipment.pdf

Statement of Work Provide Printing System Services and Equipment

Colorado River Service Unit

PURPOSE:

The Parker Indian Health Center is seeking a service provider with the capability to be the main provider of Printer equipment, monthly services, preventive maintenance that includes supplies (not paper) to sites within CRSU the following locations:

Location of Service: Parker Indian Health Center Peach Springs Health Center

12033 Agency Road 943 Hualapai Way Parker, Az. 85344 Peach Springs, Az. 86434-0190

Chemehuevi Health Station Supai Clinic 1900 Paloverde Dr. 1 Main St Havasu Lake, Ca. 92363 Supai, Az. 86435

Moapa Medical Center #10 Lincoln Street Moapa, Nv. 89025

SPECIFIC EQUIPMENT AND SERVICE REQUIREMENTS:

Provide high traffic capacity printing hardware thirty-nine (39) standalone multi-function printers with fax capabilities, thirty-one (31) of those in color; four (4) desk top multifunction printers. Delivery of new equipment to sites, installment and demonstration of new equipment to Colorado River Service Unit. Monthly copier services, preventive maintenance with supplies (not including paper) regular, recurring services for all printer devices within Service Unit for continuity of on maintenance contract. Contractor shall provide updated purchase of all standalone printers with possibility of trade-in credit of old equipment and include scanner/card reader for PIV card for higher security for confidentiality and personnel use tracking system.

Question: Do all the machines need to include an approved Federal PIV solution that will support HSPD-12 for scanning? Yes

Estimated Printer Equipment Purchase: (quoted for standalone printers listed)

Question: Please clarify the term standalone MFD’s, doesn’t the Government intend to have these devices on the network to support print and scan with PIV? Yes, all printers added to the network

Six (6) item#: 418827 - Ricoh IM 4000G BW Floor Model Multi-Function Device 40 PPM, includes Paper Feed Unit PB3300, Internal Staple Finisher SR3250, Fax Option Type M45, ESP XG-PCS-15D (12 Volt, 15 Amp), RIC SCR3310 V2 SC USB SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4

SMART CARD BASED AUTHENTICATION SOLUTION FOR THE US FEDERAL GOVERNMENT-ONE

PACK INC5YR, & PS INSTALLATION RICOH COMMON ACCESS CARD (PER DEVICE)

One (1) item #: 418831 – RICOH IM 6000G BW Floor Model MFD 60 PPM, includes Paper Feed Unit

PB3290, External Staple Finisher SR3260, Bridge Unit BU3090, Punch Unit PU3080, Fax Option Type M37, ESP XG-PCS-15D (120 Volt, 15 Amp), RIC SCR3310 V2 SC USB SMART CARD RDR, & SMART CARD

BASED AUTHENTICATION, CARD (PER CARD)

Question: Please confirm installation of PIV solution on this item? Yes

Nineteen (19) item #: 418293 – RICOH IM C3000G Color Floor Model MFD 30PPM, includes PAPER FEED UNIT PB3280, INTERNAL FINISHER SR3250, FAX OPTION TYPE M37, RIC SCR3310 V2 SC USB

SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4 SOLUTION FOR THE US

FEDERAL GOVERNMENT-ONE PACK INC5YR, & PS INSTALLATION RICOH COMMON ACCESS

CARD (PER DEVICE)

Twelve (12) item#: 418310 – RICOH IM C4500G Color Floor Model MFD 45 PPM includes PAPER FEED UNIT PB3280, INTERNAL FINISHER SR3250, FAX OPTION TYPE M37, RIC SCR3310 V2 SC USB

SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4 SMART CARD BASED

AUTHENTICATION SOLUTION FOR THE US FEDERAL GOVERNMENT-ONE PACK INC5YR, & PS

INSTALLATION RICOH COMMON ACCESS CARD (PER DEVICE)

Two (2) item#: 418468 – RICOH IM 600 SRFG BW Desktop MFD 62 PPM includes ESP AC1 Power Filter, RIC SCR3310 V2 SC USB SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4

SMART CARD BASED AUTHENTICATION SOLUTION FOR THE US FEDERAL GOVERNMENT –

ONE PACK INC5YR, & PS INSTALLATION RICOH COMMON ACCESS CARD (PER DEVICE)

One (1) item#: 418829 – RICOH IM 5000G BW Floor Model MFD 50 PPM includes Paper Feed Unit PB3300, Internal Staple Finisher SR3250, Fax Option Type M45, ESP XG-PCS-15D (120 Volt, 15 Amp), RIC SCR3310

V2 SC USB SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4 SMART CARD

BASED AUTHENTICATION SOLUTION FOR THE US FEDERAL GOVERNMENT – ONE PACK

INC5YR, & PS INSTALLATION RICOH COMMON ACCESS CARD (PER DEVICE)

MISSING ITEM:

Two (2) item #: 418223 – RICOH IM C530FB Color Desktop MFD 55PPM includes ESP AC1 Power filter, RIC SCR3310 V2 SC USB SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION

VERSION 4-SMART CARD BASED AUTHENTICATION SOLUTION FOR THE US FEDERAL

GOVERNMENT-ON PACK INC5YR, PS INTALLATION RICOH COMMON ACCESS CARD (PER

DEVICE).

One (1) item#: 418831 – RICOH IM 6000G BW Floor Model MFD 60 PPM includes Paper Feed Unit PB3290, External Staple Finisher SR3260, Bridge Unit BU3090, Punch Unit PU3080, Fax Option Type M37, ESP XG- PCS-15D (120 Volt, 15 Amp), RIC SCR3310 V2 SC USB SMART CARD RDR, SMART CARD BASED

AUTHENTICATION, & CARD (PER DEVICE). DELETE PARAGRAPH, DUPLICATE

Question: Please confirm this quantity of (1) as it looks like a duplicate paragraph above with quantity of 1?

Nineteen (19) item#: 418293 – RICOH IM C3000G Color Floor Model MFD 30 PPM includes Paper Feed Unit PB3280, Internal Finisher SR3250, Fax Option Type M37, RIC SCR3310 V2 SC USB SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4 SMART CARD BASED AUTHENTICATION

SOLUTION FOR THE US FEDERAL GOVERNMENT-ONE PACK INC5YR, & PS INSTALLATION

RICOH COMMON ACCESS CARD (PER DEVICE). DELETE PARAGRAPH, DUPLICATE

Question: Please confirm this quantity of (19) as it looks like a duplicate paragraph above?

Twelve (12) item#: 418310 – RICOH IM C4500G Color Floor Model MFD 45 PPM includes Paper Feed Unit PB3280, INTERNAL FINISHER SR3250, FAX OPTION TYPE M37, RIC SCR3310 V2 SC USB SMART

CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4 SMART CARD BASED

AUTHENTICATION SOLTUION FOR THE US FEDERAL GOVERNMENT-ONE PACK IN5YR, & PS

INSTALLATION RICOH COMMON ACCESS CARD (PER DEVICE). DELETE PARAGRAPH,

DUPLICATE

Question: Please confirm this quantity of (12) as it looks like a duplicate paragraph above?

Four (4) item#: 418468 - RICOH IM 600 SRFG BW Desktop MFD 62 PPM, ESP AC1 Power Filter, RIC

SCR3310 V2 SC USB SMART CARD RDR, CAC PIV AUTHENTICATION SOLUTION VERSION 4

SMART CARD BASED AUTHENTICATION SOLUTION FOR THE US FEDERAL GOVERNMENT-ONE

PACK INC5YR, & PS INSTALLATION RICOH COMMON ACCESS CARD (PER DEVICE). DELETE

PARAGRAPH, DUPLICATE

Question: Please confirm this quantity of (4) as it looks like a duplicate paragraph with a quantity of 2 above?

Question: Does the Preventive need to be provided based on the manufactures recommended processes and recommendations? Yes Most of industry has transitioned from a Preventative Maintenance schedule to the total service call approach, where technicians look over the entire machine each time they service the machine. This eliminates service calls, interruptions at the end users’ site, additional foot traffic at the medical facility, improves up-time, and increases machine productivity.

Total of forty-eight (43) printing hardware replacement for CRSU, reducing from one-hundred four (134) printing devices by standardization.

Question: Please reconfirm quantity once the additional duplicate units are removed. Confirm 43 new devices, after removal of duplicates and add missing device + 2.

*location of each printer will be distributed by Inventory Management Specialist of CRSU after inventory is completed at Parker Indian Health Center location.

Base Year: 04/01/2024-03/31/2025 = Procurement, delivery and installation of printer equipment. Including monthly service, maintenance and supplies costs.

All Inclusive Option Year 1: 04/01/2025-03/31/2026 = Monthly service, preventive maintenance with supplies.

Option Year 2: 04/01/2026-03/31/2027 = Monthly service, preventive maintenance with supplies.

Option Year 3: 04/01/2027-03/31/2028 = Monthly service, preventive maintenance with supplies.

Option Year 4: 04/01/2028-03/31/2029 = Monthly service, preventive maintenance with supplies.

Question: Please confirm if IHS would like the monthly service set-up as quarterly billing (flat rate-no overages) to help reduce the number of invoices required to support this contract? Yes, quarterly billing

Flat rate is requested, with invoice billed upfront for entire POP.

Question: Is it the Government’s intention that the Vendors include all parts, labor, toner and staples in the flat rate service price?

Yes, the Government would like flat rate service to include labor, toner, and staples.

POINT OF CONTACT:

TPOC: Francisco Harper, Francisco.harper@ihs.gov 928-669-3346 Inventory Management Specialist of Property & Supply Deliver for property tagging and inventory tracking of equipment to: Parker Indian Health Center/Indian Health Service;

12033 Agency Road, Parker, AZ 85344

COR: Erica Deysie, erica.deysie@ihs.gov 928-669-3354 Management Analyst of Parker Indian Health Center

INVOICING:

Original Invoice To:

Phoenix Area Indian Health Service Division of Financial Management Two Renaissance Square 40 North Central Avenue, Suite 512 Phoenix, Arizona 85004 Phone: (602) 364-5131

• This product must conform to the Revised Section 508 (https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines) and WCAG 2.0 Level AA standards as outlined below.

• Solicitations for supplies and services shall require the submission of a Section 508 Product Assessment Template.

The template can be found at https://www.itic.org/policy/accessibility/vpat.

BEGINNING of Provision 352.239-73

352.239-73 Electronic Information and Technology Accessibility Notice.

(a) As prescribed in HHSAR 339.203-70(a), the Contracting Officer shall insert the following provision:

Electronic and Information Technology Accessibility Notice (December 18, 2015)

(a) Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998 and the Architectural and Transportation Barriers Compliance Board Electronic and Information (EIT) Accessibility Standards (36 CFR part 1194), require that when Federal agencies develop, procure, maintain, or use electronic and information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

(b) Accordingly, any offeror responding to this solicitation must comply with established HHS EIT accessibility standards. Information about Section 508 is available at http://www.hhs.gov/web/508. The complete text of the Section 508 Final Provisions can be accessed at http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards.

mailto:Francisco.harper@ihs.gov mailto:erica.deysie@ihs.gov http://www.access-board.gov/guidelines-and-https://www.itic.org/policy/accessibility/vpat http://www.hhs.gov/web/508 http://www.access-board.gov/guidelines-and-standards/communications-and-

(c) The Section 508 accessibility standards applicable to this solicitation are stated in the clause at 352.239-74, Electronic and Information Technology Accessibility.

In order to facilitate the Government’s determination whether proposed EIT supplies meet applicable Section 508 accessibility standards, offerors must submit an HHS Section 508 Product Assessment Template, in accordance with its completion instructions. The purpose of the template is to assist HHS acquisition and program officials in determining whether proposed EIT supplies conform to applicable Section 508 accessibility standards. The template allows offerors or developers to self-evaluate their supplies and document—in detail—whether they conform to a specific Section 508 accessibility standard, and any underway remediation efforts addressing conformance issues. Instructions for preparing the HHS Section 508 Evaluation Template are available under Section 508 policy on the HHS website http://www.hhs.gov/web/508.

In order to facilitate the Government’s determination whether proposed EIT services meet applicable Section 508 accessibility standards, offerors must provide enough information to assist the Government in determining that the EIT services conform to Section 508 accessibility standards, including any underway remediation efforts addressing conformance issues.

(d) Respondents to this solicitation must identify any exception to Section 508 requirements. If a offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies or services delivered do not conform to the described accessibility standards, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.

Standards The included standards that must be met for this contract are taken from the following two resources. Compliance with these standards is mandatory for Federal agencies subject to Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

• Section 508 Standards and Guidelines: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines

• Web Content Accessibility Guidelines (WCAG) 2.0: https://www.w3.org/TR/WCAG20/ Hardware Accessibility

• 404 Preservation of Information Provided for Accessibility

• 405 Privacy

• 406 Standard Connections

• 407 Operable Parts

• 409 Status Indicators

• 410 Color Coding

• 411 Audible Signals

• 602 Support Documentation

• 603 Support Services

• 302 All Functional Performance Criteria - Note: Applies only when Chapter 4 does not address one or more functions of ICT (E204), or when an agency invokes "equivalent facilitation" (E101.2)) Support Documentation Accessibility

• E602.1 General - Documentation that supports the use of ICT shall conform to 602.

• E602.2 Accessibility and Compatibility Features - Documentation shall list and explain how to use the accessibility and compatibility features required by Chapters 4 and 5. Documentation shall include accessibility features that are built-in and accessibility features that provide compatibility with assistive technology.

• E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

• E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

• E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

http://www.hhs.gov/web/508 http://www.access-board.gov/guidelines-and-standards/communications-http://www.w3.org/TR/WCAG20/

• E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

• E603.1 General - ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.

• E603.2 Information on Accessibility and Compatibility Features - ICT support services shall include information on the accessibility and compatibility features required by 602.2.

• E603.3 Accommodation of Communication Needs - Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities.

• WCAG – All WCAG 2.0 A & AA Success Criteria

EXCEPTION:

o Non-Web documents shall not be required to conform to the following four WCAG 2.0 Success Criteria:

2.4.1 Bypass Blocks, 2.4.5 Multiple Ways, 3.2.3 Consistent Navigation, and 3.2.4 Consistent Identification.

o E205.4.1 Word Substitution when Applying WCAG to Non-Web Documents. For non-Web documents, wherever the term "Web page" or "page" appears in WCAG 2.0 Level A and AA Success Criteria and Conformance Requirements, the term "document" shall be substituted for the terms "Web page" and "page". In addition, in Success Criterion in 1.4.2, the phrase "in a document" shall be substituted for the phrase "on a Web page".

• Appendix A – Section 508 of the Rehabilitation Act: Application and Scoping Requirements o E208 Support Documentation and Services

• Appendix C – Functional Performance Criteria and Technical Requirements o 302 - Functional Performance Criteria o 602 – Support Documentation o 603 – Support Services

Functional Performance Criteria

• 301.1 Scope - The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping

Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

• 302.1 Without Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

• 302.2 With Limited Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

• 302.3 Without Perception of Color - Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

• 302.4 Without Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

• 302.5 With Limited Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

• 302.6 Without Speech - Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

• 302.7 With Limited Manipulation - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

• 302.8 With Limited Reach and Strength - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

• 302.9 With Limited Language, Cognitive, and Learning Abilities - ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

END of Provision 352.239-73

BEGINNING of Clause 352.239-74 352.239-74 Electronic and Information Technology Accessibility.

As prescribed in HHSAR 339.203-70(b), insert the following clause:

Electronic and Information Technology Accessibility (December 18, 2015)

(a) Pursuant to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), as amended by the Workforce Investment Act of 1998, all electronic and information technology (EIT) supplies and services developed, acquired, or maintained under this contract or order must comply with the “Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards” set forth by the Architectural and Transportation Barriers Compliance Board (also referred to as the “Access Board”) in 36 CFR part 1194. Information about Section 508 is available at http://www.hhs.gov/web/508. The complete text of Section 508 Final Provisions can be accessed at http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards.

(b) The Section 508 accessibility standards applicable to this contract or order are identified in the Statement of Work or Specification or Performance Work Statement. The contractor must provide any necessary updates to the submitted HHS Product Assessment Template(s) at the end of each contract or order exceeding the simplified acquisition threshold (see FAR 2.101) when the contract or order duration is one year or less. If it is determined by the Government that EIT supplies and services provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

(c) The Section 508 accessibility standards applicable to this contract are:

Standards The included standards that must be met for this contract are taken from the following two resources. Compliance with these standards is mandatory for Federal agencies subject to Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

• Section 508 Standards and Guidelines: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines

• Web Content Accessibility Guidelines (WCAG) 2.0: https://www.w3.org/TR/WCAG20/ Hardware Accessibility

• 404 Preservation of Information Provided for Accessibility

• 405 Privacy

• 406 Standard Connections

• 407 Operable Parts

• 409 Status Indicators

• 410 Color Coding

• 411 Audible Signals

• 602 Support Documentation

• 603 Support Services

• 302 All Functional Performance Criteria - Note: Applies only when Chapter 4 does not address one or more functions of ICT (E204), or when an agency invokes "equivalent facilitation" (E101.2)) Support Documentation Accessibility

• E602.1 General - Documentation that supports the use of ICT shall conform to 602.

• E602.2 Accessibility and Compatibility Features - Documentation shall list and explain how to use the accessibility and compatibility features required by Chapters 4 and 5. Documentation shall include accessibility features that are built-in and accessibility features that provide compatibility with assistive technology.

• E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

• E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

• E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

• E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

http://www.hhs.gov/web/508 http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards http://www.access-board.gov/guidelines-and-standards/communications-http://www.w3.org/TR/WCAG20/

• E603.1 General - ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.

• E603.2 Information on Accessibility and Compatibility Features - ICT support services shall include information on the accessibility and compatibility features required by 602.2.

• E603.3 Accommodation of Communication Needs - Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities.

• WCAG – All WCAG 2.0 A & AA Success Criteria

EXCEPTION:

o Non-Web documents shall not be required to conform to the following four WCAG 2.0 Success Criteria:

2.4.1 Bypass Blocks, 2.4.5 Multiple Ways, 3.2.3 Consistent Navigation, and 3.2.4 Consistent Identification.

o E205.4.1 Word Substitution when Applying WCAG to Non-Web Documents. For non-Web documents, wherever the term "Web page" or "page" appears in WCAG 2.0 Level A and AA Success Criteria and Conformance Requirements, the term "document" shall be substituted for the terms "Web page" and "page". In addition, in Success Criterion in 1.4.2, the phrase "in a document" shall be substituted for the phrase "on a Web page".

• Appendix A – Section 508 of the Rehabilitation Act: Application and Scoping Requirements o E208 Support Documentation and Services

• Appendix C – Functional Performance Criteria and Technical Requirements o 302 - Functional Performance Criteria o 602 – Support Documentation o 603 – Support Services

Functional Performance Criteria

• 301.1 Scope - The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping

Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

• 302.1 Without Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

• 302.2 With Limited Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

• 302.3 Without Perception of Color - Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

• 302.4 Without Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

• 302.5 With Limited Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

• 302.6 Without Speech - Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

• 302.7 With Limited Manipulation - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

• 302.8 With Limited Reach and Strength - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

• 302.9 With Limited Language, Cognitive, and Learning Abilities - ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

(d) In the event of a modification(s) to this contract or order, which adds new EIT supplies or services or revises the type of, or specifications for, supplies or services, the Contracting Officer may require that the contractor submit a completed HHS Section 508 Product Assessment Template and any other additional information necessary to assist the Government in determining that the EIT supplies or services conform to Section 508 accessibility standards. Instructions for documenting accessibility via the HHS Section 508 Product Assessment Template may be found under Section 508 policy on the HHS website: (http://www.hhs.gov/web/508). If it is determined by the Government that EIT supplies and services provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

http://www.hhs.gov/web/508)

(e) If this is an Indefinite Delivery contract, a Blanket Purchase Agreement or a Basic Ordering Agreement, the task/delivery order requests that include EIT supplies or services will define the specifications and accessibility standards for the order. In those cases, the Contractor may be required to provide a completed HHS Section 508 Product Assessment Template and any other additional information necessary to assist the Government in determining that the EIT supplies or services conform to Section 508 accessibility standards. Instructions for documenting accessibility via the HHS Section 508 Product Assessment Template may be found at http://www.hhs.gov/web/508. If it is determined by the Government that EIT supplies and services provided by the Contractor do not conform to the described accessibility standards in the provided documentation, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

END of Clause 352.239-74

Question: Will the vendors need to submit copies of the equipment’s VPAT for each model to show to they confirm to the required 508 requirements? Yes

Question: Does all the equipment need to be TAA Compliant even though this is a small business set aside? Yes

Question: Does all the equipment need to be Common Criteria Certified? Yes

Question: If yes, will vendors need to submit copies of all common criteria certifies for each model? Yes.

Question: Due to the amount of PII being processed through these devices do the equipment hard drives need to be FIPS 140-2 Certified Self Encrypting Hard Drive? Yes

Question: Please consider extending this RFQ for a few additional workdays to submit a complaint response after the questions and possible modifications are completed? Within timeframe to get procured with FY2024 funding to avoid redoing request process.

http://www.hhs.gov/web/508