RFQ No. 19SN1022Q0039.pdf

AUTORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR10844681

PAGE 1 OF 78 PAGES

2. CONTRACT NO. 3. AWARD/ EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

19SN1022Q0039

6. SOLICITATION ISSUE

DATE

08/23/2022

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Meenachi Palanisamy

b. TELEPHONE NUMBER(No collect calls) 6476-9404

8. OFFER DUE DATE/

LOCAL TIME

09/23/2022 / 16:30

9. ISSUED BY CODE SN100 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

EDWOSB EMERGING SMALL BUSINESS

AMERICAN EMBASSY SINGAPORE

27 NAPIER ROAD, ATTN: GSO/PROCUREMENT

SINGAPORE 258508

SINGAPORE

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS 8 (A) SIZE STANDARD:

13b. RATING11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

14. METHOD OF SOLICITATION

x RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

AMERICAN EMBASSY SINGAPORE

27 NAPIER ROAD

SINGAPORE 258508

SINGAPORE

AMERICAN EMBASSY SINGAPORE

27 NAPIER ROAD, ATTN: GSO/PROCUREMENT

SINGAPORE 258508

SINGAPORE

CODE FACILITY

CODE

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

18a. PAYMENT WILL BE MADE BY

AMERICAN EMBASSY SINGAPORE

27 NAPIER ROAD, ATTN: FMO (Vendors include PO# on invoice)

SINGAPORE 258508

SINGAPORE

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only) x 27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA x ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _ __ COPIES

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _ _______________ OFFER DATED

_ __________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

Request for Quotation for Janitorial Services for U.S. Embassy Singapore

RFQ No. 19SN1022Q0039

TABLE OF CONTENTS

SECTION 1 – THE SECHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19SN1022Q0039, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19SN1022Q0039 Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachments to Description/Specifications/Performance Work Statement, Government

Furnished Property

• Exhibit A: Government Furnished Properrty

• Exhibit B: Contractor Furnished Property

• Exhibit C: Window Film Care and Maintenance Instructions for Mylar

SECTION 2 – CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 – SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part

SECTION 4 – EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 – REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449, RFQ NUMBER 19SN1022Q0039

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment, and services, for the U.S. Embassy in Singapore. The price listed below shall include all labor, materials, insurance (see FAR 52.228-3 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services and a fixed rate per square meter for any temporary additional services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting

Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the

Contractor agrees to an earlier date) on which performance shall start

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with four (4) one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX

Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portions of the solicitation subject to VAT are: CLIN 001, 101, 201, 301 and 401.

1.2 OFFERS AND PAYMENT IN U.S. DOLLARS

U.S. firms are eligible to be paid in U.S. dollars. U.S. firms desiring to pay in U.S.

dollars should commit their offer in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation incorporate under the laws of a state within the United

States. Any firm, which is not a U.S. firm, is a foreign firm. Any firm that does not meet the above definition of U.S. firm shall submit its prices and receive payment in local currency.

Each Offeror shall state the currency (local currency or US$), and foreign firms may only submit in local currency. The Contractor shall be paid in the currency that is stated in this section. Also, see Section IV, FAR 52.225-17 EVALUATION OF FOREIGN

CURRENCY OFFERS (FEB 2000).

Prices quoted below are in ____________Dollars.

1.3 PRICES

1.3.1 BASE YEAR

The firm-fixed price for the base year of the contract is:

CLIN DESCRIPTION PRICE PER

MONTH

PRICE PER

YEAR

001 Janitorial Services

Value Added Tax

Total Price for Base Year

1.3.2 OPTION YEAR ONE

The firm-fixed price for option year one of the contract is:

PRICE PER

YEAR

101 Janitorial Services

Total Price for Option Year One

1.3.3 OPTION YEAR TWO

The firm-fixed price for option year two of the contract is:

PRICE PER

YEAR

201 Janitorial Services

Total Price for Option Year Two

1.3.4 OPTION YEAR THREE

The firm-fixed price for the option year three of the contract is:

PRICE PER

YEAR

301 Janitorial Services

Total Price for Option Year Three

1.3.5 OPTION YEAR FOUR

The firm-fixed price for the option year four of the contract is:

PRICE PER

YEAR

401 Janitorial Services

Total Price for Option Year Four

1.3.6 GRAND TOTAL OF BASE AND ALL OPTION YEARS

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

GRAND TOTAL

CONTINUATION TO SF-1449, RFQ NUMBER 19SN1022Q0039

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1.0 SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services at the U.S.

Embassy in the Republic of Singapore located at 27 Napier Road, Singapore 258508.

The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators, and stairways, kitchenettes, mechanical rooms and roofs. The contract will be for a one-year period from the date of the contract award, with four (4) one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within ten (10) days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 DUTIES AND RESPONSIBILITIES

1.2.1 Certain areas listed in paragraph #3 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

The following are Controlled Access Areas (CAA) areas and entry into these areas requires escort services and only during times scheduled by the COR:

• the AEA store

• parts of the 4th floor

• the entire 5th floor

• roof top area

• some mechanical rooms

Only 3 workers per escort will be permitted in the CAA areas at any one time.

1.2.2 Contractor shall provide services Monday through Saturday. The Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed daily.

For Consular and CAA areas, the Contractor’s services shall begin at 7.45AM. For non-

CAA areas, the Contractor’s services shall be delivered between the hours of 8:00AM and 5:15PM, Monday through Friday, and Saturdays from 8:00AM to 12 noon, except for the holidays identified in DOSAR 652.237-72 in the addendum in Section 2. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

1.2.3 Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4 RESERVED.

1.3 TYPE OF SERVICES

Standard Services shall include the following work:

1.3.1 Daily Cleaning Requirements shall consist of:

1.3.1.1. Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases, and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day during inclement weather. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2. Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3. Vacuuming all rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil, and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.3.1.4. Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. Toilets shall be inspected and disinfected/cleaned daily, twice in the morning and twice in the afternoon. Cleaning will be recorded on Contractor-provided checklists to be posted in each toilet. The Contractor shall refill paper towels, toilet paper, and liquid soap in all bathrooms. Tiled walls and stainless steel are to be wiped with a solution of detergent and water, and dirt/stains removed with a clean cloth. All sanitary fitting shall be cleaned and disinfected daily with an appropriate cleaning solution. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

1.3.1.5. Emptying all wastepaper and recyle baskets, and washing or wiping them clean with a damp cloth as needed, replacing plastic wastepaper basket linings, and returning items where they were located. Recycable items collected are to be separated from non-recycleable items at all times and placed in the proper recycle and waste bins as appropriate.

1.3.1.6. Cleaning of glasses, cups, and coffee services items in conference facilities and in the

Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.7. Removing any grease marks or fingerprints from walls, doors, door frames, windows and window frames, glass desk protectors, reception booths and partitions. Some interior windows and glass door panels are coated with Mylar and need special cleaner

(see Exhibit C - Window Film Care and Maintenance Instructions for Mylar). Only mild detergents, ammonia free, may be used to clean windows at the Embassy, and cloth towels used for such cleaning and drying must be lint-free.

1.3.1.8. Removing trash to designated area as directed by the COR and keeping trash area in a reasonably clean condition.

1.3.1.9. Sweeping debris from walkways and driveways and hose cleaning them during appropriate climatic and water use conditions.

1.3.1.10 Clean all lifts twice a day, at approximately 10.00 AM. and 3.00 PM. Lift floors, laminates, linings, metal plates, handrails and other fittings must be disinfected and cleaned.

1.3.1.11. Clean all microwave ovens and coffee services in the kitchenettes on all floors. The items shall be cleaned with appropriate non-toxic cleaners, dried and polished so that a presentable appearance is maintained.

1.3.1.12. Disinfect all surfaces which are in constant contact with human hands e.g., door handles or push plates, stair railings, faucets, toilet flush button, elevator buttons, drinking fountain push buttons or levers, light switches, chair arms, copier lids, refrigerator handles, cupboard door handles, etc.

1.3.2 Weekly Cleaning Requirements shall consist of:

1.3.2.1. Polishing all metal surfaces including door and window handles, plaques, stair rails, elevator buttons and light switches.

1.3.2.2. Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3. Spot cleaning baseboards and walls.

1.3.2.4. Thorough cleaning of white granite walls at front entry rotunda to remove any dirt, spots, or smudges.

1.3.2.5. Thorough cleaning of front and rear guardhouses to include all floors, walls, windows, doors, and rotating security exit.

1.3.2.6. Seweep and wash terraces and balconies to remove all accumulated dirt and debris including plant growth.

1.3.2.7. Wipe all wooden furniture, counters, wall paneling, and partitions using wood polish as needed to keep a polished appearance, but avoid polish build up.

1.3.2.8. Thoroughly clean the floor in the kitchen area of the cafeteria (behind serving counter) on Saturdays. The Contractor shall not clean the equipment and appliances located in the kitchen area.

1.3.2.9. Clean all the signs at front and rear entrances

1.3.2.10. Sweep all utility rooms

1.3.3 Monthly Cleaning Requirements shall consist of:

1.3.3.1. Sweep the roofs that are accessible by stairways, including the ledges on the 5th floor and remove all foreign debris. Any plant growth must be removed and sprayed with weed killer to prevent recurrence. Contractor's weed-killer must be approved by the

COR prior to use. Refer to paragraph 5.0 and Section 2 clause 52.223-3.

1.3.3.2. Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.3.3. Cleaning inside window glass and sash of smudges and accumulated dirt.

1.3.3.4. Moving all furniture and vacuuming or polishing the floor under the furniture as needed to ensure floors are clean and unstreaked.

1.3.3.5. Cleaning the external surfaces of ground floor windows to remove smudges, streaks, dust and accumulated dirt. When completed the windows shall be free of smudges, lint, or streaks on the surfaces. Only water and a mild non-abrasive, non-alkaline cleaner and soft, grit free cloth (no paper towels) may be used to clean the glass. Do not use blades or scrapers of any kind.

1.3.3.6. Machine jet or scrub washing with detergent all masonry floors of the car parks, front and rear entrances, and sidewalks outside the Chancery.

1.3.3.7. Sweeping and mopping of all mechanical rooms; and dusting all pipes/equipment that can be reached without a ladder (under escort).

1.3.3.8. Dusting and polishing wooden window sills and blinds.

1.3.3.9. Cleaning and sanitizing the trash holding area.

1.3.3.10. Cleaning of Visa applicant outdoor waiting area, stainless steel benches, handrails, lights, fans, and floors.

1.3.3.11. Deep cleaning of all glass entrance doors, partitions, table tops in the kitchen area.

1.3.3.12. Thorough deep cleaning of interior and exterior of the fridge and freezers. Remove all shelves and/or baskets, and clean them to remove any spilled substances and tough stains.

1.3.3.13. Thorough cleaning of all the kitchen walls to remove tough dirt and grime.

1.3.4 Quarterly Cleaning Requirements shall consist of:

1.3.4.1. Thorough cleaning of trash holding and recycling area floors and containers.

1.3.4.2. Vacuuming windows blinds to remove dust and dirt.

1.3.4.3. Shampooing of heavy traffic carpeted areas, such as hallways, elevators, lobbies, the

3rd floor conference room, and the cafeteria to remove dirt, dust, stains, and streaks.

The carpet shall be relatively dry to allow pedestrian traffic. All carpet shampooing work must be done on a weekend and scheduled at least 7 days in advance with the

COR.

1.3.4.4. Pressure washing of the east-side exterior steps to the upper level carpark; and the

Marine Quarters patio floor and walls.

1.3.4.5. Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks. This includes both sides of diffusers/covers. Note: work requires able bodied employees who have been trained on safe ladder use.

1.3.4.6. Dusting tops of tall furniture and picture frames, light fixtures and areas not covered in daily dusting.

1.3.4.7. Cleaning all air-conditioning vents and the surrounding walls and ceilings.

1.3.4.8. Scrub kitchen floor with an appropriate floor cleaning machine to remove dirt, grease and grime.

1.3.4.9. Thorough cleaning of stove and hood in the kitchen. Wipe down the outside of oven hood and clean stains on the underside of the hood.

1.3.4.10. Replace urinal mats under all urinals in the building. Provide urinal mats for urinals in

CAA areas.

1.3.4.11 Pour an enzyme-based grease trap treatment down the cafeteria drains, 1 liter per quarter.

1.3.5 Semi-Annual Cleaning Requirements shallconsist of:

1.3.5.1. Shampooing carpets in all (to be performed on Saturday or a U.S. holiday).

1.3.5.2. Spot clean all upholstered sofas and chairs.

1.3.5.3. Cleaning all common use food storage refrigerators and freezers in all kitchenette areas.

Coordinate exact schedule for kitchenette refrigerator cleaning with CR so that a notice of food removal can be issued.

1.3.5.4. Pressure washing of exterior wall and ground surfaces at reflecting pond, Post 2 covered entrance area, front covered entrance area, and ramp from front guardhouse to building entrance (sidewalk and walls).

1.3.6 Annual cleaning requirements shall consist of:

1.3.6.1. For all marble floor files, strip the existing wax, clean the bare surface, and then apply a new wax coat.

1.3.6.2. Pressure washing of all open exterior drainage swales on Embassy compound Washing shall begin at rear guardhouse and proceed downward to front of building.

1.3.6.3. Removing built up wax on conference room tables and apply new base coat of furniture polish.

1.3.7 Periodic Cleaning Requirements consisting of:

1.3.7.1. Cleaning after work performed by other contractors, e.g. for renovation. As a general rule, contractors employed by the Government to perform work within the Chancery premises are required to clean up on completion of work, called “broom clean”. If necessary, the Contractor shall perform touch-up cleaning (vacuuming, sweeping, mopping, wiping) to return affected areas to standards existing before. Such cleanup work shall be performed during the office hours as stated in Section 1.2.2. Work performed outside the hours as stated in Section 1.2.2. shall require the prior approval of the Contracting Officer and will be paid under a separate order.

1.3.8 Washroom Supplies

1.3.8.1. It is the responsibility of the Contractor to provide toilet rolls (dual-ply), single-fold paper hand towels that will fit into the existing dispensers in the toilets, liquid hand soap, Urinal mats and air-freshener refills for all toilets and kitchenettes and to ensure that these supplies are constantly replenished in all toilet cubicles and soap dispensers.

Toilet rolls and hand towels shall contain recycled fibers or rapidly renewable fibers

(bamboo, hemp, etc.), virgin wood fiber is not allowed. The Contractor shall keep a continuous stock of these supplies in the allocated store at the Embassy so that they are always readily available, but due to space limitations, no more than a 2-month supply.

1.3.8.2. Toilet rolls and hand towels supplied by the Contractor shall be soft and similar to the quality that is currently being used. The liquid hand soap must be bio-based, odorless, moisturizing, and non-allergenic.

2.0 MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the

Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service. Monthly work schedules shall be submitted to the

COR at least 7 days in advance of the scheduled month.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract. The Project Manager shall perform a minimum of one monthly inspection with the COR.

2.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 44 hours per week to preclude overtime being part of the standard services provided under the contract. When a worker is out for more than 3 consecutive work days, (holiday or medical) a replacement worker will be required to fill in.

3.0. LOCATIONS FOR JANITORIAL SERVICES

All services are to be delivered on regular Embassy working days during hours stated in paragraph 1.2.2.

DEFINITIONS

DAILY Means a minimum of once per day, Monday through Saturday.

The Contractor may be required to perform more times if conditions require.

MONTHLY Means a minimum of once per month. The Contractor may be required to perform more times if conditions require.

FORTNIGHTLY Means a minimum of once per every 2 weeks. The Contractor may be required to perform more times if conditions require.

GOVERNMENT Means the Government of the United States of America unless otherwise specified.

LOCATION ESCORT AREA

(SQ.M)

SERVICE TIMES

FIRST FLOOR

OFFICES (excludes Consular) NO 771.77 DAILY – 7:45 am to noon

CONSULAR OFFICE YES 247.12

MON-FRI – 7:45 am to

8.30 am. Vacuuming in afternoons if requested by

Officer

ELEVATORS NO 9.77

DAILY – 8:15 am to 5:15 pm

LOBBIES & HALLWAYS NO 343.06

DAILY – 8:15 am to 5:15 pm

TOILETS NO 70.51

TWICE each morning, 8:15-noon

TWICE each afternoon, before 5:15pm

STAIRS NO 91.23

DAILY – 8:15 am to 5:15 pm

MECHANICAL &

ELECTRICAL ROOMS

YES 436.88

MONTHLY - 8:30 am to

5:15 pm

**UTILITY ROOMS NO 62.6

DAILY – 8:15 am to 5:15 pm

CONSULAR WAITING AREA NO 81.54

DAILY – 12:45 pm to 5:15 pm

SECOND FLOOR

OFFICES NO 532.12

DAILY – 8:15 am – 5:15 p.m.

LOBBIES & HALLWAYS NO 178.81

DAILY – 8.15 am to 5.15 pm

TOILETS NO 33.59

TWICE each morning, 8:15 am to noon

TWICE each afternoon, before 5:15pm

STAIRS NO 67.37

DAILY – 8:15 am to 5:15 pm

MECHANICAL & ELECTRICAL

ROOMS

YES 232.92

MONTHLY - 8:30 am to

5:15 pm

**UTILITY ROOMS NO 266.12

DAILY – 8:15 am to 5:15 pm

CAFETERIA (open area and customer waiting area)

NO 189.23

DAILY – 2:00 pm to 5:15 pm

CAFETERIA: KITCHEN AREA

(floor only)

NO 52.95

WEEKLY - Saturday morning before noon

AEA STORE YES 32.89

TWICE a week – Thur and

Fri noon to 3:00pm

THIRD FLOOR

OFFICES NO 995.68 DAILY – 8:15 am to noon

LOBBIES & HALLWAYS NO 179.17

DAILY – 8:15 am to 5:15 pm

TOILETS NO 32.48

TWICE each morning, 8:15am to noon

TWICE each afternoon, before 5:15 pm

STAIRS NO 80.47

DAILY – 8.15 am to 5.15 pm

MECHANICAL ROOMS YES 63.83

MONTHLY - 8:30 am to

5:15 pm

**UTILITY ROOMS NO 7.05

DAILY – 8:15 am to 5:15 pm

CONFERENCE ROOM NO 108.46

DAILY – 8:15 am to 5:15 pm

FOURTH FLOOR

OFFICES (CAA) YES 793.33

MON-FRI – 7:45 am to noon

OFFICES (non-CAA) NO 394.33 DAILY – 8:30 am to 5:15 pm

LOBBIES & HALLWAYS (CAA) YES 69.34 DAILY – 8:15 am to noon

LOBBIES & HALLWAYS (non-

CAA)

NO 97.71

DAILY – 8:30 am to 5:15 pm

STAIRS (CAA) YES 14.74 DAILY – 8:15 am to noon

STAIRS (non-CAA) NO 25.61 MON-FRI - 8:30 am to

5:15 pm

MECHANICAL ROOMS YES 46.72

MONTHLY - 8:30 am to

5:15 pm

**UTILITY ROOMS NO 5.37 DAILY – 8:15 am to noon

TOILETS NO 32.21

TWICE each morning, 8:15am to noon

TWICE each afternoon, before 5:15 pm

FIFTH FLOOR (CAA)

EXECUTIVE OFFICES

YES 417.14

MON-FRI – 7.45 am to arrival of Ambassador or

DCM.

OTHER OFFICES YES 417.14

MON-FRI – 7:45 am to noon

LOBBIES & HALLWAYS YES 151.71

MON-FRI – 8:00 am to noon

STAIRS YES 47.59

MON-FRI – 8:00 am to noon

MECHANICAL ROOMS YES 53.46

MONTHLY – 8:00 am to

5:15 pm

**UTILITY ROOMS YES 19.35

MON-FRI – 8:00 am -noon

TOILETS YES 51.04

MON-FRI – 8:00 am -noon

TOTAL 6,765.49

**UTILITY ROOMS ARE KITCHENETTES, STORAGE CLOSETS, AND JANITOR’S CLOSETS

LOCATION ESCORT

AREA

(SQ.M)

SERVICE TIMES

EXTERIOR AREAS

5th FLOOR ROOF DECK YES 186.17 MONTHLY - 8:30 am to

5:15 pm

DRIVEWAYS/PARKING

AREAS

NO 4010.71

DAILY - 8:30 am to 5:15 pm

MOTORPOOL NO 97.63

DAILY - 8:30 am to 5:15 pm

LOADING DOCK NO 296.23

DAILY - 8:30 am to 5:15 pm

FRONT & REAR SALLYPORT NO 44.85

DAILY - 8:30 am to 5:15 pm

CABANA AREA/POOL APRON NO 322.92

DAILY - 8:30 am to 5:15 pm

REFLECTING POOL APRON NO 795.46

DAILY - 8:30 am to 5:15 pm

WALKWAYS/STAIRS NO 452.28

DAILY - 8:30 am to 5:15 pm

MARINE HOUSE PATIO NO 253.67

DAILY - 8:30 am to 5:15 pm

HOT WATER HEATER ROOM NO 80.75

MONTHLY - 8:30 am to

5:15 pm

TRANSFORMER AREA NO 171.87

DAILY - 8:30 am to 5:15 pm

TOTAL 7209.84

The scope of work under this contract excludes cleaning of the Chancery’s exterior façade and exterior windows panes above the first floor. Exterior window panes on the first floor shall be cleaned monthly as per Paragraph 1.3.3.5.

4.0 PERSONNEL

4.1 General.

4.1.1 The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct or safety.

The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.1.2 All Contractor’s employees shall be in good general health without physical disabilities that would interfere with acceptable performance of their duties. All employees shall be free from communicable diseases.

4.2 Standard of Conduct.

4.2.1 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat, and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR). The Contractor shall provide uniforms for each employee and supervisor and shall bear the cost of purchasing, cleaning, pressing, and repair of the uniforms. The Contractor shall provide all required Personal

Protective Equipment (PPE) needed for work outlined in this contract. All PPE must be in good condition and appropriate for the work being performed. Examples of required

PPE include non-slip foot wear, protective gloves and eyewear when handling chemicals, face masks, etc. (See Exhibit B - CONTRACTOR FURNISHED MATERIALS)

4.2.2 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays, or failures to carry out assigned tasks, safety violations, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

4.2.5.1. Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

4.2.5.2. Unauthorized use of Government property, theft, vandalism, or immoral conduct.

4.2.5.3. Unethical or improper use of official authority or credentials; security violations; or,

4.2.5.4. organizing or participating in gambling in any form

4.2.6 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract.

The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR.

In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3 Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4 Personnel Security

4.4.1 Within ten (10) days after award of the contract, the Contractor shall provide a list of supervisors and staff members assigned to perform on site under the contract. . The

Government will run background checks on these individuals. It is anticipated that security checks will take fourteen (14) days to perform.

4.4.2 Each supervisor and staff member assigned to this contract will be interviewed by the

Embassy’s Security Office as a continuation of the security background investigation.

Each individual will be required to have with him/her the following applicable original documents at the time of interview:

• Current Passport

• Birth Certificate

• Marriage Certificate

• Divorce Decree

• Two verifications of current residential address (i.e., utility bills)

• Military Discharge Papers

• Singapore Work Permit

4.4.3 Upon the successful completion of the background investigation, the Embassy’s Security

Office will conduct a security briefing with all supervisors and staff members and produce individual photo identification badges for each that must be displayed at all times on the person while on the Embassy Compound. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the

Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual at any time. Only approved individuals will be allowed to work under the conditions of this contract. The Contractor shall replace any individual that has been rejected by the Government or has terminated their employment and the above security requirements will then be repeated for each new supervisor or staff member. These security requirements also apply to substitute staff members whose on-site presence may be required due to sick or vacation leave.

5.0 MATERIALS AND EQUIPMENT

5.1 The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract. (see Exhibit B)

5.2 The contractor shall utilize products and materials made from bio-based and recovered materials to the maximum extent possible without jeopardizing the intended end use or detract from the overall quality delivered to the end user.

5.3 In accordance with FAR subpart 23.1. all chemicals used by the Contractor must be environmentally preferable and covered by the following environmental programs: “Safe

Choice”; “BioPrefferred; or “CPG”, and authorized by the POSHO (Post Occupational

Safety and Health Officer). Local environmentally preferred cleaning certification programs may be allowed if approved by the POSHO. Chemicals with phosphates, petroleum, ammonia, lye, hydrochloric acid, sulfuric acid, or phenols are not allowed without prior justification and approval from the POSHO or COR. The Contractor shall submit a chemical inventory sheet and all Safety Data Sheets (SDS) for approval at the start of the contract and prior to application of any new chemical.

6.0 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items

(see Attachment 1 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence. If

Government furnished property not under the control of the contractor needs repair (soap https://www.epa.gov/saferchoice/products https://www.epa.gov/saferchoice/products https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program dispensers, faucets, flush valves, door latches, etc.) the contractor shall notify the COR or maintenance staff as soon as is feasible.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement, and other capital rehabilitation work for Government property in its control.

6.3 The Contractor shall physically inventory all Government property in its possession.

Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7.0 INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

7.2.1. Bodily Injury stated in U.S. Dollars:

Per Occurrence SGD1 million

Cumulative SGD 1 million

7.2.2. Property Damage stated in U.S. Dollars:

Per Occurrence SGD 1 million

Cumulative SGD 1 million

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.3.1. For all Contractor employees assigned to this contract the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3. This insurance is also required for those who are either United States citizens or direct hire in the United

States or its possessions.

7.3.2. The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

7.3.2.1 Any property of the Contractor,

7.3.2.2 Its officers, agents, servants, employees, or any other person arising from an incident to the Contractor's performance of this contract.

7.4 The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

a) any property of the Contractor,

b) its officers,

c) agents,

d) servants,

e) employees, or

f) any other person

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the

Contractor shall name "the United States of America, acting by and through the

Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0 LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0 TRANSITION PLAN

Within (10) days after contract award, the Contracting Officer may request that the

Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10.0 DELIVERABLES

The following items shall be delivered under this contract:

SECTION DESCRIPTION QUANTITY DELIVERY DATE DELIVER

TO:

1.1. General Instructions 1 10 days after award COR

1.3.4.3. Carpet shampoo schedule

– work on weekends only

1 7 days in advance of work

COR

2.2. Monthly Work Schedule 1 At least 7 days in

advance of the scheduled month

COR

4.4.1 Security Form showing

list of personnel

1 10 days after award COR

Updates to Security Form for replacement of personnel

1 14 days prior to stationing of new personnel on site

COR

7.0 Insurance and Worker's

Compensation Certificates

1 10 days after award CO

9.0 Transition Plan 1 5 days after award COR

5.0 Chemical inventory and

SDS’s

1 14 days prior to start of contract and updated as needed

COR

Section 2:

FAR

52.212-4

Invoice (see DOSAR

Clause 652.232-70)

1 At beginning of each month for previous month’s work

FMO

11.0 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance.

The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The

Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work

Paragraphs

Performance Threshold

Services.

Performs all janitorial services set forth in the period of statement

(PWS)

1 through 10 All required services are performed and no more than one (1) customer complaint is received per month.

11.1 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 Standard. The performance standard is that the Government receives no more than one

(1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

11.3 Procedures.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The

COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the

Inspection clause.

ATTACHMENT 1

DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT

GOVERNMENT FURNISHED PROPERTY

The Government shall make the following property available to the Contractor under the contract:

1. One unlockable broom closet on each floor. Area of each closet is as follows:

BROOM CLOSETS

First Floor – Room 1604 91.34 sq.ft. or 8.485 sq. meters

Second Floor – Room 2403 26.66 sq.ft. or 2.477 sq. meters

Thrid Floor – Room 3408 6.53 sq.ft. or 0.607 sq. meters

Fourth Floor – Room 4412 6.66 sq.ft. or 0.6187 sq. meters.

2. One lockable cupboard located at the exterior of the building. Each cupboard is L64” x

D32” x H75”.

3. Water and electricity.

4. Ladders and Metal stands for plastic umbrella sleeves.

Nomenclature

Serial

Number

Acquisition

Cost

(each)

Property

Condition

Code

Quantity Date of

Acquisition

Ladders, 10ft tall - S$250 4 10

Metal Stands for plastic umbrella sleeves

- S$50.00 4 2 Apr 2022

PROPERTY CONDITION CODES

1 New or unused property in excellent condition. Ready for use and identical or interchangeable with new items delivered by manufacturer or normal source of supply.

2 New or unused property in fair condition. Soiled, shopworn, rusted, deteriorated, damaged to the extent that utility is slightly impaired.

3 New or used property so badly broken, soiled, rusted, mildewed, deteriorated, damaged, or broken that its condition is poor and its utility seriously impaired.

4 Property that has been slightly or moderately used, no repairs required, and still in excellent condition.

5 Used property which is still in fair condition and usable without repairs; however somewhat deteriorated, with some parts (or portion) worn and should be replaced.

6 Used property that still is usable without repairs in poor condition and undependable or uneconomical in use. Parts badly worn and deteriorated.

7 Used property, still in excellent condition, but minor repairs required. Estimated repair costs would cost no more than 10% of acquisition cost.

8 Used property, in fair condition, but minor repairs required. Estimated repair costs would be from 26% to 40% of acquisition cost.

9 Used property, in poor condition, and recurring major repairs. Badly worn and would still be in doubtful condition of dependability and uneconomical in use of repaired.

Estimated repair cost between 41% and 65% of acquisition cost.

ATTACHMENT 2

CONTRACTOR FURNISHED PROPERTY

The Contractor shall provide all necessary janitorial supplies and equipment, including but not limited to mops, brooms, dust rags, detergents, cleaners, plastic trash bags for all trash bins, wet floor signs, etc. to perform the work identified in this contract. The Contractor shall also supply expendable washroom supplies namely, paper towels that fit into existing wall-hung dispensers, liquid hand soap, toilet rolls and keep sufficient stock of these supplies to ensure continuous replenishment.

All plastic trash bags must be transparent. Opaque plastic bags are not acceptable.

The Contractor shall supply combination locks for lockable cupboard located outside the building. This cupboard must be kept locked at all times except when tools/supplies are being retrieved from or returned to the cupboards for storage.

The Government will prior approve all cleaning materials and equipment furnished by the

Contractor to ensure that they do not harm, cause permanent damage to Government property or endanger the health and safety of the building users. This does not absolve the Contractor from responsibility for any damage caused by the material and equipment used.

The Contractor shall also provide uniforms and appropriate footwear for all employees on site and ensure renewal when uniforms/footwear are worn down.

The Contractor shall supply plastic umbrella sleeves for wet umbrellas.

ATTACHMENT 2

WINDOW FILM CARE AND MAINTENANCE

Instructions for Mylar Window Film:

Do not use ammonia solutions to clean any window film product. A good cleaning solution for window film is one half ounce of liquid dish soap added to one quart of fresh water.

A soft cloth or a clean synthetic sponge is recommended for washing the window film followed by another clean, soft cloth or soft rubber squeegee for drying. Do not use bristle brushes, abrasive scrubbing sponges, or any other cleaning materials that could scratch the film or that may have been contaminated with dirt particles, as is commonly the case when washing interior and exterior windows with the same cleaning materials.

Some brands of paper towels are coarse enough to put fine scratches in the film, even films with duraguard protective hard coat finish. While these scratches may be too thin to see at the beginning, they can damage the polished look of the film over time. Always use fresh, clean, soft materials to wash and dry your window film surface.

SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS (NOV

2021) is incorporated by reference. (See SF-1449, Block 27A)

None

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS— COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2022)

(b) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the

Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.