RFQ_CSC_25-210_LSS_Rockwell_Support_Services.pdf

State of California California Science Center Administrative Services, State Procurement Rev. 07/2025

STATE OF CALIFORNIA

Request for Quotation LSS Rockwell Support Services

Solicitation Release Date: 01/12/2026

Optional Pre-bid Conference/Walkthrough:

Please call or email to schedule.

Written Questions Due Date: 01/20/2026 by 2:00 P.M.

Written Response Released: 01/21/2026 by 5:00 P.M.

Quote Due Date: 01/27/2026 Responses must be emailed or delivered to the California Science Center before 3:00 P.M. on the quote due date.

Notice of Intent to Award Release: 01/28/2026 by 5:00 PM Proposed Award: 02/05/2026

Return quote to:

700 Exposition Park Drive Los Angeles, CA 90037

Or

EGuzman@californiasciencecenter.ca.gov

SOLICITATION NO. C 25-210

REVISION NO.

For further information contact:

Erica Guzman 213-744-2261 EGuzman@californiasciencecenter.ca.gov

Delivery Location:

Attn: Erica Guzman 700 Exposition Park Drive Los Angeles, CA 90037

Delivery:

Final Delivery, inspection and acceptance shall be at the location described herein.

SUPPLIER INFORMATION

Supplier Name: Address: Contact Name:

Phone:

Fax:

Federal Employer Identification Number:

Email:

ARE YOU CLAIMING TO BE A CALIFORNIA

CERTIFIED SMALL BUSINESS?

ARE YOU CLAIMING TO BE A CALIFORNIA

CERTIFIED DISABLED VETERAN BUSINESS

ENTERPRISE?

Name (Print):

YES, No. NO YES, No. NO

IF YES, MANUFACTURER?

IF YES, BROKER?

Title:

YES NO N/A

YES NO N/A

ARE YOU A NON-SMALL BUSINESS

CLAIMING AT LEAST 25% SMALL BUSINESS

SUBCONTRACTOR PREFENCE?

ARE YOU A NON-DVBE CLAIMING DVBE

SUBCONTRACTOR INCENTIVE?

Signature:

YES, No. NO YES, No. NO Date:

Bidder offers and agrees if this response is accepted within 45 calendar days following the date the response is due to furnish all the items upon which prices are quoted, at the prices set opposite each item, delivered at the designated point(s) by the method of delivery and within the times specified and subject to the attached General Provisions. DELCARATIONS UNDER PENALTY OF PERJURY; By signing above, with inclusion of the date of signature, the above signed bidder DECLARES UNDER PENALTY OF PERJURY under the laws of the State of California as follows: (1) (STATEMENT OF COMPLIANCE). The above signed as complied with the non-discrimination program requirements of Government Code 12990 and Title 2, California Administrative Code Section 8103, and such declaration is true and correct. (2) The National Labor Relations Board declaration set forth in Paragraph 48 of the General Provisions is true and correct. (3) If a claim is made for the Small Business or Disabled Veterans Business preference, the information set forth within is true and correct.

ITEM

NO.

DESCRIPTION QTY UNIT

COMMODITY/ PRODUCT

CODE

UNIT PRICE EXTENSION

1.

FY 25-26

Troubleshooting Support and Maintenance for Life Support Automation Control System (02/15/26 - 06/30/26)

1 EA $ $

2.

FY 26-27

Troubleshooting Support and Maintenance for Life Support Automation Control System (07/01/26 - 06/30/27)

1 EA $ $

3.

FY 27-28

Troubleshooting Support and Maintenance for Life Support Automation Control System (07/01/27 - 06/30/28)

1 EA $ $

SHIPPING/FREIGHT:

(Carrier freight bill will be required for freight costs over $50.00 prior to payment.

Freight over 100 lbs. and/or over will be subject to freight rate analysis to determine best rates.)

TAXABLE SUBTOTAL: $

(Taxes are assessed based upon where the products are physically received.) TAX: $

NON-TAXABLE SUBTOTAL: $

TOTAL COST: $

REQUEST FOR QUOTATION

CONTINUATION

Supplier Name: Solicitation No.

C 25-210

Rev.

Bid Requirements:

1. Specifications: Vendor is required to meet all specifications as outlined in Specifications, Attachment 6.

2. Bidder’s Instructions and General Provisions: Vendor is required to read the following carefully:

☒ Bidders Instructions (DGS PD 451) - Revised 11/09/11 ☐ General Terms and Conditions for Non-IT Services contracts except for Interagency Agreements

(GTC) – Revised 02/21/2025 ☐ General Terms and Conditions for Non-IT Goods (DGS PD 401-NITGP Goods) – Revised 02/20/2025 ☐ General Provisions Information Technology Cloud Computing Services (DGS PD 402-ITGP Cloud) – Revised 02/20/2025 ☒ General Provisions Information Technology Non-Cloud Goods & Services (DGS PD 403-ITGP Non-Cloud) - Revised 02/20/2025

3. Delivery: Delivery shall take place during regular working hours, 7:30 am to 4:00 pm., Monday through Friday, except State observed holidays. Final delivery, inspection and acceptance shall be at the location described herein.

4. Tie Bids: In the event of a precise tie between vendors, a coin toss will determine the vendor to receive the award. Such event will be observed by witnesses and documented within the procurement file.

5. Quotation Award: For the purposes of this solicitation, contract award will be made based on “All or None”.

6. Cash Discounts: Cash discounts will not be considered when evaluating bid responses for award purposes. However, cash discounts may be offered and taken by departments processing invoices within the timeframe specified.

7. Shipment: For the purposes of this solicitation, only responses quoting F.O.B Destination will be accepted.

8. Inquiries/Questions: Written questions must be submitted to eguzman@californiasciencecenter.ca.gov and received by 2:00 PM on 01/20/2026.

Science Center response to written questions will be provided by 5:00 PM on 1/21/2026.

9. Quotation Attachments: Responses that reference a supplier’s own terms and conditions or provisions will be considered non- responsive and will be rejected.

10. Important Note: Only offers quoted on the State’s own quotation forms will be considered. BID SHEET CANNONT BE ALTERED.

All fees must be included in the goods price.

Seller’s Permit: Science Center must be provided your company’s California Retailer’s Seller’s Permit or Certification of Registration and, if applicable, the permit or certification of all participating affiliates, issued by California’s State Board of Equalization (BOE), pursuant to all requirements as set form in Sections 6487, 7101 and sections 6452.1, 6487.3, 18510 of the Revenue and Taxation Code, and Section 10295.1 of the Public Contract code. See Seller’s Permit, Attachment 1. An award will be conditional until Science Center receives the required document.

Declaration Forms: All bidders must complete the Bidder Declaration (GSPD-05-105), Attachment 2 and include it with the response. When completing the declaration, bidders must identify all subcontractors proposed for participation in the contract. Bidders awarded a contract are contractually obligated to use the subcontractors for the corresponding work identified unless a written request for substitution is submitted and State agrees to it.

Per Military Veteran Code (MVC) 999.5, a prime contractor who commits to subcontracting to a Disabled Veteran Business Enterprise (DVBE) must complete the Prime Contractor Certification (Std. 817) upon completion of work to certify the following: The total amount the prime contractor received under the contract.

The name and address of the disabled veteran business enterprise that participated in the performance of the contract and the contract number.

The amount and percentage of work the prime contractor committed to provide to one or more disabled veteran business enterprises under the requirements of the contract and the amount each disabled veteran business enterprise received from the prime contractor.

That all payments under the contract have been made to the disabled veteran business enterprise.

Contractor also agrees to certify on Prime Contractor’s Certification DVBE Subcontractor Report (Form STD 817) that DVBE subcontractor participation under this agreement is in compliance with the goals specified at the time of award of contract or with any subsequent amendment.

Upon request by the awarding department, the prime contractor shall provide proof of payment for the work.

Per Military Veteran Code (MVC) 999.7, if a prime contractor who commits to subcontracting to a Disabled Veteran Business Enterprise (DVBE) fails to return a completed Std. 817 to the awarding department, then the awarding department shall withhold, on contracts entered into on or after January 1, 2021, ten thousand dollars ($10,000), until the prime contractor who committed to subcontracting to a Disabled Veteran Business Enterprise (DVBE) complies with the certification requirements of subdivision (d) of Section 999.5.

A prime contractor that fails to comply with the certification requirement shall, after notice, be allowed to cure the defect. Notwithstanding any other law, if, after at least 15 calendar days but not more than 30 calendar days from the date of notice, the prime contractor refuses to comply with the certification requirements, the awarding department shall permanently deduct ten thousand dollars ($10,000) from the final payment, CONTINUATION

Supplier Name: Solicitation No.

or the full payment if less than ten thousand ($10,000).

At the State’s option prior to award, bidders may be required to submit additional written clarifying information. Failure to submit the required written information as specified will be grounds for rejection.

Payee Data Record: The successful bidder is required to submit a Payee Data Record (Std. 204), Attachment 3 listing their Taxpayer Identification Number. Payee Data Record Supplement (Std. 205), Attachment 4 is optional. Form is used to provide remittance address information if different than the mailing address on the Std. 204 – Payee Data Record.

GenAI Disclosure Notification: The State of California seeks to realize the potential benefits of GenAI, through the development and deployment of GenAI, while balancing the risks of these technologies.

Bidder/Offeror must notify the State in writing if it: (1) intends to provide GenAI as a deliverable to the State; or (2), intends to utilize GenAI, including GenAI from third parties, to complete all or a portion of any deliverable that materially impacts: (i) functionality of a State system, (ii) risk to the State, or (iii) Contract performance. For avoidance of doubt, the term "materially impacts" shall have the meaning set forth in State Administrative Manual (SAM) 4986.2.

Failure to report GenAI to the State may result in disqualification. The State reserves its right to seek any and all relief it may be entitled to as a result of such non-disclosure.

Upon notification by a Bidder/Offeror of GenAI as required, the state reserves the right to incorporate GenAI Special Provisions into the final contract or reject bids/offers that present an unacceptable level of risk to the state.

Government Code 11549.64 defines “Generative Artificial Intelligence (GenAI)” as an artificial intelligence system that can generate derived synthetic content, including text, images, video, and audio that emulates the structure and characteristics of the system’s training data.

Secretary of State: The Contractor shall be an individual or firm licensed to do business in California and shall obtain, at his/her expense, all licenses and permits required by law for accomplishing any work required in connection with a Purchase Order.

If a Contractor is located within the State of California, a business license from the City/County in which they are headquartered is necessary;

however, if they are a corporation, a copy of their incorporation documents/letters from the Secretary of State’s Office can be submitted. If a Contractor is outside the State of California, they will need to submit to Science Center, a copy of their business license or incorporation papers for their respective State showing that their company is in good standing in that State.

In the event any licenses and/or permits expire at any time during the term of the Purchase Order, Contractor agrees to provide the Science Center, a copy of the renewed licenses and/or permits within thirty (30) days following the expiration date. In the event the Contractor fails to keep in effect, at all times, all required licenses and permits, the State may, in addition to any other remedies it may have, terminate the Purchase Order upon occurrence of such event.

Responsible Bidder: The California Science Center may require bidder(s) to submit evidence of their qualifications at such times and under conditions, as it may deem necessary. The question of whether a particular bidder is a responsible bidder may involve an evaluation of the bidder’s experience, type of facility, expertise or financial resources regarding the particular items requested by the pertinent solicitation. If a bidder has been determined to be non-responsible, the bid shall be rejected.

New Equipment: All equipment to be provided in response to a State of California solicitation shall be new and latest model in current production.

USED, SHOPWORN, DEMONSTRATOR, PROTOTYPE OR DISCONTINUED MODELS ARE NOT ACCEPTABLE.

Emailed Quotes: If bids are submitted via email, the subject line must clearly identify the solicitation number and the offer due date.

Quotes submitted via email must be submitted to eguzman@californiasciencecenter.ca.gov by the date and time specified on page one (1) of this RFQ.

Small Business Certification: Any bidder claiming to be a small business must possess certification by California prior to the day and time bids are due.

Small business nonprofit veteran service agencies (SB/NVSA) claiming to be a small business must possess certification by California prior to the day and time bids are due.

Procurement staff will complete the Commercially Useful Function (CUF) Evaluation Worksheet to determine if small business is CUF compliant at time of bid submission.

Questions regarding certification should be directed to the OSDS at (916) 375-4940.

Small Business Regulations: The Small Business regulations, located in the California Code of Regulations (Title 2, Division 2, Chapter 3, Subchapter 8, Section 1896 et. seq.), concerning the application and calculation of the small business preference, small business certification, responsibilities of small business, department certification, and appeals are revised, effective 09/09/04. The new regulations can be viewed at (www.pd.dgs.ca.gov/smbus). Access the regulations by Clicking on “Small Business Regulations” in the right sidebar. For those without Internet access, a copy of the regulations can be obtained by calling the Office of Small Business and DVBE Services at (916) 375-4940.

Non-Small Business Subcontractor Preference: A 5% bid preference is now available to a non-small business claiming 25% California certified small business subcontractor participation. If applicable, claim the preference in the box on the right-hand side of the first page of this solicitation.

Small Business Nonprofit Veteran Service Agencies (SB/NVSA): SB/NVSA prime bidders meeting requirements specified in the Military and Veterans Code Section 999.50 et seq. and obtaining a California certification as a small business are eligible for the 5% small business preference. If applicable, claim the preference in the box on the right-hand side of the first page of this solicitation.

Attachment with bid required if claiming the Small Business Preference: All bidders must complete and include the Bidder Declaration form GSPD-05-105. If claiming the non-small business subcontractor preference, the form must list all of the California certified small businesses with

CONTINUATION

Supplier Name: Solicitation No.

which you commit to subcontract in an amount of at least twenty-give percent (25%) of the net bid price. (GC 14838 et seq.)

All certified small businesses must perform a “commercially useful function” in the performance of the contract as defined in Government Code Section 14837(d)(4).

Disabled Veteran Business Enterprise Certification: Any bidder claiming to be a disabled veteran business enterprise must possess certification by California prior to the day and time bids are due. Procurement staff will complete the Commercially Useful Function (CUF) Evaluation Worksheet to determine if disabled veteran business enterprise is CUF compliant at time of bid submission. Questions regarding certification should be directed to the OSDS at (916) 375-4940.

California Disabled Veteran Business Enterprise (DVBE) Program Requirements:

“For the purposes of this solicitation, the DVBE program requirements have been exempted, but the DVBE incentive still applies.”

DVBE Bid Incentive: In accordance with Section 999.5(a) of the Military and Veterans Code an incentive will be given to bidders who provide DVBE participation. For evaluation purposes only, the State shall apply an incentive to bids that propose California certified DVBE participation as identified on the Bidder Declaration GSPD-05-105 and confirmed by the State. The incentive amount for awards based on low price will vary in conjunction with the percentage of DVBE participation. Unless a table that replaces the one below has been expressly established elsewhere within the solicitation, the following percentages will apply for awards based on low price.

Awards based on low price - the net bid price of responsive bids will be reduced (for evaluation purposes only) by the amount of DVBE incentive as applied to the lowest responsive net bid price. If the #1 ranked responsive, responsible bid is a California certified small business, the only bidders eligible for the incentive will be California certified small businesses. The incentive adjustment for awards based on low price cannot exceed 5% or $100,000, whichever is less, of the #1 ranked net bid price. When used in combination with a preference adjustment, the cumulative adjustment amount cannot exceed $100,000.

Procurement staff will complete the Commercially Useful Function (CUF) Evaluation Worksheet to determine if DVBE is CUF compliant at time of bid submission.

Attachments: The following documents are considered part of this solicitation and those asterisked (*) must be returned with the quote response or the quote may be considered invalid and be rejected.

1. Seller’s Permit, Attachment 1 (1 page) *

2. Bidder Declaration Written (GSPD-05-105), Attachment 2 (2 pages) *

3. Payee Data Record (STD 204), Attachment 3 (2 pages) *

4. Payee Data Record (STD 205), Attachment 4 (2 pages) **

5. Disabled Veteran Business Enterprise Declarations, Attachment 5 (1 page)**

6. Scope of Work and Exhibits, (12 pages)

*Please note that Attachment #1, #2, #3, and Page 1 of the RFQ MUST be returned with the quotation or the quotation may be rejected.

Page 1 and 2 MUST be completed in its entirety (e.g., amount of each item needs to include a dollar amount. Please refrain from stating see quote, see totals, see subtotals, bulk price, etc., or leaving blank.).

**Bidder must return Attachment #4 and #5 if applicable.

Page 1 and 2 MUST be completed in its entirety (e.g., amount of each item needs to include a dollar amount. Please refrain from stating see quote, see totals, see subtotals, bulk price, etc., or leaving blank.).

Attachment 1 – California Retailer’s Seller’s Permit

1. Does your company have a presence in California? ☐ Yes ☐ No

a) If yes, proceed to Question 2.

b) If no, initial each statement below that is applicable to your company:

Company is located outside of California

Company does not have any office, sales room, warehouse, or place of business in California.

Company does not have any sales representative(s), agent(s), or canvasser(s) located in California

Company does not receive any rental payments from the lease of tangible personal property in California

Note: A California Retailer’s Seller’s Permit or Certification of Registration is required for this award unless all the exemptions listed above are applicable. As a company, you are responsible for self-certifying that each item supporting a Seller’s Permit exemption is or not applicable.

2. Do you intend to sell or lease good or services that would ordinarily be subject to sales tax if sold at retail?

☐ Yes ☐ No

a) If no, action is not required.

b) If yes,

1) Provide CA Retailer’s Seller’s Permit Number: AND

2) Attach a copy of your company’s California Retailer’s Seller’s Permit or Certification of Registration, and if applicable, the permit or certification of all participating affiliates, issued by the California State Board of Equalization (BOE), which is pursuant to all requirements set forth in Sections 6487, 7101 and sections 6452.1, 6487.3, 18510 of the Revenue and Taxation Code, and Section 10295.1 of the Public Contract Code.

Note: This Attachment, and if applicable, a copy of your company’s California Retailer’s Seller’s Permit or Certification of Registration must be returned with your RFQ response or be considered non-responsive, and the bid rejected.

Attachment 2 – Bidder Declaration

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Attachment 3 – Payee Data Record (Std. 204)

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Attachment 4 – Payee Data Record Supplement (Std. 205)

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Attachment 5 – DVBE Declarations

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Exhibit A – Scope of Work

A. Service and Work: Contractor agrees to provide to California Science Center (“Science

Center”) all labor and expertise required to deliver twenty-four (24) hours per day and seven

(7) days per week support for the Science Center’s Rockwell FactoryTalk® software. These services include troubleshooting support, corrective maintenance, system modification, and acting as a technical liaison to restore normal operations. All personnel assigned by the Contractor must be highly knowledgeable in Rockwell FactoryTalk® platform and its associated support services, such as TechConnect.

B. Background Information: A custom-engineered program operating on the Rockwell FactoryTalk platform functions as the primary life support systems for the Living Collections aquatic exhibits at the Science Center. The system’s reliability is imperative, as it maintains precise environmental conditions (i.e., water flow, temperature, and pH) necessary to preserve the sensitive marine life in the exhibits. Due to the system’s complexity, this service requires a specialized contractor to ensure the uninterrupted functionality of this vital automation program.

C. Hours of Service: Contractor services shall be available to the Science Center twenty-four

(24) hours per day and seven (7) days per week, three hundred sixty-five (365) days per year.

Contractor must notify Science Center Contract Manager of any delays in schedule as soon as possible.

D. Service Locations and Schedule: Services shall be performed primarily via remote virtual assistance (e.g., Zoom, Microsoft Teams). On-site services shall take place at the Ecosystems (Phase 2) building at the California Science Center, located at 700 Exposition Park Drive, Los Angeles, California 90037.

E. Contractor Responsibilities:

1. Contractor shall provide technical assistance and system troubleshooting services, initiated via helpdesk ticket phone call, and/or email. These services include:

a. 24/7 access to qualified engineering staff for system diagnostics and issue resolution.

b. Assistance with operational tasks, including but not limited to, access management, set point adjustments, and guidance on operating procedures.

c. Resolution of software-based issues, such as programming errors and mapping concerns, to ensure the system operates within normal parameters.

d. Acting as the primary liaison with the Rockwell Automation technical support.

2. Contractor shall dispatch personnel for on-site support when an issue cannot be resolved remotely. The need for on-site support will be determined in coordination with the Science Center’s Contract Manager. All costs associated with travel and on-site dispatch shall be included in the service fees and shall not be billed separately.

3. The Science Center Contract Manager will provide the Contractor with the necessary credentials and permissions to perform authorized modifications or create new system maps, which shall not exceed Custodian-level privilege. If a higher privilege is required to complete an authorized task, it shall be granted only under the following safeguard conditions:

a. The task requiring elevated access must be performed by Science Center personnel while the Contractor provides expert guidance and direction; or

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b. Higher-level credentials will be issued to the Contractor for a limited time duration, with the elevated privilege automatically revoked immediately upon completion of the authorized task or at the end of the predefined window, whichever comes first.

F. California Science Center Responsibilities:

1. The Science Center Contract Manager will provide the Contractor all necessary information, resources, and assistance for the Contractor to perform their duties.

2. The Science Center shall provide parking passes and contractor badges to Contractor to access the work site for the duration of this contract as needed.

3. The Science Center Contract Manager will provide the Contractor with the necessary credentials and permissions to perform authorized modifications or create new system maps, which shall not exceed Custodian-level privilege. If a higher privilege is required to complete an authorized task, it shall be granted only under the following safeguard conditions:

a. The task requiring elevated access must be performed by Science Center personnel while the Contractor provides expert guidance and direction; or

b. Higher-level credentials will be issued to the Contractor for a limited time duration, with the elevated privilege automatically revoked immediately upon completion of the authorized task or at the end of the predefined window, whichever comes first.

G. Acceptance Criteria: Work must be completed to the satisfaction of the Science Center

Contract Manager. If services have been satisfactorily completed, Science Center Contract Manager shall approve and accept that the services have been completed. Science Center is solely responsible for determining acceptability of the work performed in order for the work specified in this Contract to be considered complete. If the Science Center Contract Manager has any concerns, they must be addressed with the Contractor immediately and may require correction of work before acceptance.

H. Housekeeping: Contractor is responsible for leaving the work site clean and free from debris at the end of each working day.

I. Amendments: No charge for any extra work or material will be allowed unless the same has been ordered in writing by the Science Center Contract Manager or designee and with the approval of Science Center for prices stated in such order at which point an approved amendment to this contract would be needed before work is performed or the material is purchased.

Additional amendments required to extend the life of the Contract due to unforeseen circumstances must be approved by both parties and signed as a formal amendment.

J. Acceptable Use:

1. System Access Privileges - The Contractor is permitted to access the California Science Center's Rockwell FactoryTalk® solely for the purpose of providing technical support services, including but not limited to system troubleshooting, maintenance, configuration adjustments, and routine system checks. The Contractor shall provide these services in accordance with industry best practices.

K. Termination and Data Handling: The California Science Center reserves the right to terminate this Agreement at any time for any reason, including failure to adhere to the provisions outlined in this agreement, by providing written notice to the Contractor. Upon termination, the Contractor shall immediately cease all connectivity to the Rockwell

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FactoryTalk® and all access shall be disabled. The Contractor is responsible for securely destroying or returning all State data (including backups) in a usable format within thirty (30) days of termination and providing a written certification of destruction to the Science Center.

L. Service Transition: Upon the Science Center’s notice of termination or non-renewal, the

Contractor shall fully cooperate to ensure a smooth transition of services with minimal disruption. Within thirty (30) days of receiving such a notice, the Contractor shall submit a comprehensive Service Transition Plan for the Science Center’s approval. This plan must include a detailed timeline for the secure handover of all State data, documentation, and source code, as well as a strategy for knowledge transfer to Science Center staff or a successor contractor. The Contractor shall continue providing all service during the transition period, for a duration not to exceed ninety (90) days.

M. Service Level Agreements (SLAs): Contractor guarantees 24/7 support coverage. For all submitted support requests, the Provider shall acknowledge and begin initial response within 1 hour of receipt. If Contractor fails to provide an initial response within 24 hours of a valid support request, the Science Center shall be entitled a Service Credit. The amount of the credit is determined by multiplying the number of hours of delay beyond the initial 24-hour period by the annual service fee divided by 8,760 (the total number of hours in a year). The Service credit shall be applied as a deduction from the next renewal invoice or refunded upon contract termination.

1. This formula determines the Service Credit: Service Credit = (Total Response Time -

24 hours) x (Annual Service / 8,760)

2. Credits Accrued: The total credits accrued under this clause shall not exceed 20% of the

Annual Service Fee in any contract year.

3. Overall Service: This SLA does not apply where the delay results from factors outside the Contractor’s reasonable control, including force majeure, inaccurate contract information, or the Science Centers failure to submit a properly formatted support request.

N. Security Cooperation and Acknowledgement: The Contractor acknowledges that the State of California, through its designated agencies including the California State Threat Assessment Center (STAC) and the California Cybersecurity Integration Center (Cal-CSIC), maintains a proactive role in preventing security threats, including unauthorized access by foreign actors. The Contractor shall cooperate fully with any request by subcontractors, assigned to this Contract. The Contractor shall provide all requested information and access to records to rule out the presence of fraudulent employees or remote IT worker schemes.

The failure to shall be considered a material breach and grounds for immediate termination of this Agreement.

O. Technology Recovery Plan and Business Continuity Plan: Contractor shall fully cooperate with the Science Center to ensure the continuity of services and assist in the recovery of State data in the event of an outage or disaster. The Contractor must maintain and provide to the Science Center, upon request, a documented technology recovery plan and business continuity plan for the contracted services. This plan must explicitly define how the Contractor will support the Science Center’s established Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for the system. The Contractor must also participate in and provide supporting documentation for any disaster recovery tests conducted by the Science Center at least annually. The Contractors’ failure to maintain a tested and documented plan that meets the Science Center’s RTO and RPO requirements may be considered a material breach of this Agreement.

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P. Accident Prevention: Contractor shall exercise precaution at all times for the protection of persons (including employees) and property. These shall include, but not be limited to, the installation of adequate safety guards and protective devices for all equipment and machinery, whether used in the performance of work or permanently installed as part of the work.

Contractor shall comply with all applicable laws relating to safety precautions, including the safety regulations of the Division of Industrial Safety, Department of Industrial Relations, of the State.

Q. Security Incident and Breach Notification: Contractor must notify Science Center of any suspected or actual security incident or data loss immediately, but no later than 24 hours after discovery, as defined by the DGS General Provisions (DGS PD 402 or DGS PD 403). The notification must be directed to the designated points of contact listed in the chart below to ensure prompt action and must include a detailed report of the incident’s timeline, scope, and the immediate actions taken by the Contractor. The Contractor must fully cooperate with Science Center and all authorized state or federal entitles in any investigation. This cooperation includes providing a formal report of determining the cause, scope, and impact of the incident and a Corrective Action Plan to prevent future incidents. The Contractor shall be financially responsible for all costs associated with a data breach, including but not limited to, the costs of notification and credit monitoring, in accordance with the DGS General Provisions.

1. The Security Incident Contacts during the term of this agreement will be:

State Agency:

California Science Center Contractor:

Name: Name:

Title: Title:

Phone: Phone:

Email: Email:

R. PROJECT REPRESENTATIVES

1. The Contract Manager during the term of this agreement will be:

State Agency:

Abigail Menchaca Contractor: TBD

Name:

Assistant Deputy Director of Operations Name:

Title: 213-744-2222 Title:

Phone:

amenchaca@californiasciencec enter.ca.gov Phone:

Email: Abigail Menchaca Email:

2. Direct invoicing inquiries to:

State Agency:

California Science Center Contractor: TBD

Name: Joanne Chen Name:

Title: Contract Analyst Title:

Phone: 213-744-2695 Phone:

Email: jchen@californiasciencecenter Email:

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.ca.gov

3. The parties may change their Contract Representative(s) upon providing ten (10) days written notice to the other party’s Contract Representative(s). The notifying party shall provide complete contact information for the replacement Contract Representative(s) to include the information provided above.

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Exhibit B – Budget Detail and Payment Provisions

A. Invoicing and Payment

1. For services satisfactorily rendered, and upon receipt and approval of the invoices, the

State agrees to compensate the Contractor for actual expenditures incurred in accordance with the rates specified in Cost Sheet, which is attached hereto and made a part of this Agreement.

2. Invoices shall include the Agreement Number, and shall be submitted in arrears (upon completion of each scheduled service) to:

Attn: Accounts Payable - State

700 Exposition Park Drive Los Angeles, CA 90037

B. Budget Contingency Clause

1. It is mutually agreed that if the Budget Act of the current year and/or any subsequent years covered under this Agreement does not appropriate sufficient funds for the program; this Agreement shall be of no further force and effect. In this event, the State shall have no liability to pay any funds whatsoever to Contractor or to furnish any other considerations under this Agreement and Contractor shall not be obligated to perform any provisions of

2. If funding for any fiscal year is reduced or deleted by the Budget Act for purposes of this program, the State shall have the option to either cancel this Agreement with no liability occurring to the State or offer an agreement amendment to Contractor to reflect the reduced amount.

C. Prompt Payment Clause: Payment will be made in accordance with, and within the time specified in, Government Code Chapter 4.5, commencing with Section 927.

D. Cost Sheet: The Contractor agrees to the rates specified in the Cost Sheet, which shall be binding for the term of this Agreement. Upon contract award, this section will be updated with the awarded bidder’s cost from the RFQ.

Item Description Qty Unit Price

Extension

FY 25-26

Troubleshooting Support and Maintenance for Life Support Automation Control System (02/15/26 - 06/30/26)

1 $ $

FY 26-27

Troubleshooting Support and Maintenance for Life

1 $ $

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Support Automation Control System (07/01/26 - 06/30/27)

FY 27-28

Troubleshooting Support and Maintenance for Life Support Automation Control System (07/01/27 - 06/30/28)

1 $ $

Tax (9.75%) $0.00 Shipping $0.00

GRAND TOTAL $

Billing Cycle:

Monthly Quarterly Annually Upon Completion Itemized

Note: All services performed are paid in arrears according to billing cycle indicated above.

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Exhibit C – General Terms and Conditions

General Provisions Information Technology Non-Cloud Goods & Services (DGS PD 403-ITGP Non-Cloud) - Revised 02/20/2025 https://www.dgs.ca.gov/-/media/Divisions/PD/Acquisitions/Solicitation-Document- Attachments/IT-General-Provisions-NonCloud-DGS-PD-403ITGP-Revised-02202025.pdf

They are incorporated by reference and made part of this agreement as if attached hereto.

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Exhibit D – Special Terms and Conditions

A. The Contractor shall provide a written notice to the California Science Center at least thirty

(30) calendar days prior to any changes in the Contractor’s current legal name. Upon receipt of required documentation, an amendment will be processed in accordance with the terms of

B. The California Science Center reserves the right to bar any Contractor’s employee from the work site.

C. Certificate of Insurance: The Contractor must maintain a Certificate of Insurance in compliance with the Insurance Requirements detailed in Exhibit E, Additional Provisions section of this package

D. Letter of Compliance: The Contractor must provide the California Science Center with a Letter of Compliance stating staff assigned to this job will maintain and remain compliant with items below, Criminal Background Clearance and Tuberculosis (TB) Testing Verification:

1. Criminal Background Clearance: All Contractor Staff working at the California Science

Center facilities must maintain a criminal history clearance from the State of California Department of Justice for all Contractor staff working on the job site prior to performing services.

2. Tuberculosis (TB) Testing Verification: Contractor must maintain proper documents of completed Tuberculosis (TB) skin test (Mantoux) for staff assigned to this project before services can commence. Education Code Section 49406 and Board Rule 1950 of the Los Angeles Unified School District require each employee to prove freedom from active TB every four years. A TB skin test is mandatory unless potential Contractor staff is previously tested positive. A chest x-ray is then required. The related charges for the TB skin test will be absorbed by the vendor.

E. Accident Prevention: Contractor shall exercise precaution at all times for the protection of persons (including employees) and property. These shall include, but not be limited to, the installation of adequate safety guards and protective devices for all equipment and machinery, whether used in the performance of work or permanently installed as part of the work. Contractor shall comply with all applicable laws relating to safety precautions, including the safety regulations of the Division of Industrial Safety, Department of Industrial Relations, of the State.

F. Emergency Evacuation Plan and Protocols: Contractor shall follow the California Science Center’s emergency evacuation plan and protocols and participate in emergency drills.

G. DVBE Subcontracting Commitment:

1. Per Military Veteran Code (MVC) 999.5, a prime contractor who commits to subcontracting to a Disabled Veteran Business Enterprise (DVBE) must complete the Prime Contractor Certification (STD 817) upon completion of work to certify the following:

a. The total amount the prime contractor received under the contract.

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b. The name and address of the disabled veteran business enterprise that participated in the performance of the contract and the contract number.

c. The amount and percentage of work the prime contractor committed to provide to one or more disabled veteran business enterprises under the requirements of the contract and the amount each disabled veteran business enterprise received from the prime contractor.

d. That all payments under the contract have been made to the disabled veteran business enterprise.

2. Contractor also agrees to certify on Prime Contractor’s Certification DVBE Subcontractor Report (Form STD 817) that DVBE subcontractor participation under this agreement is in compliance with the goals specified at the time of award of contract or with any subsequent amendment.

3. Upon request by the awarding department, the prime contractor shall provide proof of payment for the work.

4. Per Military Veteran Code (MVC) 999.7, if a prime contractor who commits to subcontracting to a Disabled Veteran Business Enterprise (DVBE) fails to return a completed STD 817 to the awarding department, then the awarding department shall withhold, on a contracts entered into on or after January 1, 2021, ten thousand dollars ($10,000) from the final payment, or the full final payment if less than ten thousand dollars ($10,000), until the prime contractor who committed to subcontracting to a Disabled Veteran Business Enterprise (DVBE) complies with the certification requirements of subdivision (d) of section 999.5. A prime contractor that fails to comply with the certification requirement shall, after notice, be allowed to cure the defect. Notwithstanding any other law, if, after at least 15 calendar days but not more than 30 calendar days from the date of notice, the prime contractor refuses to comply with the certification requirements, the awarding department shall permanently deduct ten thousand dollars ($10,000) from the final payment, or the full payment if less than ten thousand dollars ($10,000).

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Exhibit E – Additional Provisions

A. General Provisions Applying to All Policies:

1. Coverage Term: Coverage needs to be in force for the complete term of the contract. If insurance expires during the term of the contract, a new certificate must be received by the State at least thirty (30) days prior to the expiration of this insurance. Any new insurance must still comply with the original terms of the contract. New certificates of insurance are subject to the approval of DGS/ORIM, and the contractor agrees that no work or services shall be performed prior to such approval.

2. Policy Cancellation or Termination & Notice of Non-Renewal: Insurance policies shall contain a provision stating coverage will not be cancelled without 30 days prior written notice to the State. Contractor is responsible to notify the State within five (5) business days of any cancellation, non-renewal or material change that affects required insurance coverage. In the event Contractor fails to keep in effect at all times the specified insurance coverage, the State may, in addition to any other remedies it may have, terminate this Contract upon the occurrence of such event, subject to the provisions of this Contract.

3. Deductible: Contractor is responsible for any deductible or self-insured retention contained within their insurance program.

4. Primary Clause: Any required insurance contained in this contract shall be primary, and not excess or contributory, to any other insurance carried by the State.

5. Insurance Carrier Required Rating: All insurance companies must carry a rating acceptable to the Office of Risk and Insurance Management. If the Contractor is self-insured for a portion or all of its insurance, review of financial information including a letter of credit may be required.

6. Endorsements: Any required endorsements requested by the State must be physically attached to all requested certificates of insurance and not substituted by referring to such coverage on the certificate of insurance.

7. Inadequate Insurance: Inadequate or lack of insurance does not negate the contractor’s obligations under the contract.

8. Use of Subcontractors: In the case of Contractor’s utilization of subcontractors to complete the contracted scope of work, contractor shall include all subcontractors as insureds under Contractor’s insurance or supply evidence of subcontractor’s insurance to The State equal to policies, coverages, and limits required of Contractor.

9. Satisfying an SIR: All insurance required by this contract must allow the State to pay and/or act as the contractor’s agent in satisfying any self-insured retention (SIR). The choice to pay and/or act as the contractor’s agent in satisfying any SIR is at the State’s discretion.

10. Available Coverages/Limits: All coverage and limits available to the contractor shall also be available and applicable to the State.

B. Insurance Requirements:

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1. Commercial General Liability: Contractor shall maintain general liability on an occurrence form with limits not less than $1,000,000 per occurrence for bodily injury and property damage liability combined with a $2,000,000 annual policy aggregate. The policy shall include coverage for liabilities arising out of premises, operations, independent contractors, products, completed operations, personal & advertising injury, and liability assumed under an insured contract. This insurance shall apply separately to each insured against whom claim is made or suit is brought subject to the Contractor’s limit of liability.

The policy must include: The State of California, its officers, agents, and employees as additional insured, but only with respect to work performed under the contract. This additional insured endorsement must accompany the certificate of insurance in form acceptable to the Office of Risk Management (ORIM). The certificate of insurance shall meet such additional standards as may be determined by the contracting State agency, either independently or in consultation with ORIM, as necessary for protection of the State.

In the case of Contractor’s utilization of subcontractors to complete the contracted scope of work, contractor shall include all subcontractors as insured under Contractor’s insurance or supply evidence of insurance to The State equal to policies, coverages and limits required of Contractor.

2. Automobile Liability: Contractor shall maintain motor vehicle liability with limits not less than $1,000,000 combined single limit per accident. Such insurance shall cover liability arising out of a motor vehicle including owned, hired and non-owned motor vehicles. The State of California, its officers, agents, and employees are included as additional insured, but only with respect to work performed for the State of California under the contract. The additional insured endorsement must accompany the certificate of insurance in form acceptable to the Office of Risk Management (ORIM). The certificate of insurance shall meet such additional standards as may be determined by the contracting State agency, either independently or in consultation with ORIM, as necessary for protection of the State.

If contractor will not have any commercially owned vehicles used during the life of this Agreement, by signing this Agreement, the Contractor certifies that the Contractor and any employees, subcontractors or servants possess valid automobile coverage in accordance with California Vehicle Code Sections 16450 to 16457, inclusive. The State reserves the right to request proof at any time.

3. Workers Compensation and Employers Liability: Contractor shall maintain statutory worker’s compensation and employer’s liability coverage for all its employees who will be engaged in the performance of the Contract. Employer’s liability limits of $500,000 are required. A Waiver of Subrogation or Right to Recover endorsement in favor of the State of California must be attached to certificate.