RFQ 36C25624Q1465_1.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25624Q1465_1

Albert Kelly 832-598-5196 TIME 01-27-2025 10:00 a.m.

Department of Veterans Affairs

Network Contracting Office 16

5075 Westheimer Road, Suite 750

Houston TX 77056-5643

X

623220

$19 Million

N/A

X

Department of Veterans Affairs

Eugene J. Towbin Healthcare Center

2200 Fort Roots Drive

North Little Rock AR 72114

Department of Veterans Affairs

Network Contracting Office 16

5075 Westheimer Road, Suite 750

Houston TX 77506-5643

FSC e-invoice Payment http://www.fsc.va.gov/fsc.einvoice.asp

Invoice Setup Information 1-877-489-6135

Invoice must be submitted electronically

Austin TX 78714-9971

877-353-9791 512-450-5429

Requirement for residential housing for Substance Use and

Disorders Service (SUDS) program in the Little Rock, AR area

*****SEE PAGE 5 FOR COST SCHEDULE********

All quotes must be emailed to albert.kelly@va.gov on or before date and time in Block 8 of SF 1449.

See Page 60 for Instructions to Offerors and Page 73 for Evaluation Criteria for this solicitation.

Solicitation/Question Due Dates Quotes are due NLT 01/27/25 at 10:00 a.m. CST Questions are due NLT 01/20/25 at 1:30 p.m. CST

Paid via individual Task Orders

X X x 1

Thomas M Kovarovic Contracting Officer

6. SOLICITATION ISSUE DATE

1-13-2025

36C25624Q1465_1

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 SCHEDULE OF SERVICES

B.3 PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR

INFORMATION SYSTEMS (NOV 2021)

C.4 52.216-18 ORDERING (AUG 2020)

C.5 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.6 52.216-22 INDEFINITE QUANTITY (OCT 1995)

C.7 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.8 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR

1984)

C.9 IT CONTRACT SECURITY

C.10 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

C.11 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.12 VAAR 852.204-71 INFORMATION AND INFORMATION SYSTEMS SECURITY

(FEB 2023)

C.13 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.14 VAAR 852.237-70 INDEMNIFICATION AND MEDICAL LIABILITY INSURANCE

(OCT 2019)

C.15 VAAR 852.237-74 NON-DISCRIMINATION IN SERVICE DELIVERY (OCT 2019)

C.16 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) . 50

C.17 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.5 52.216-1 TYPE OF CONTRACT (APR 1984)

E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.7 VAAR 852.209-70 ORGANIZATIONAL CONFLICTS OF INTEREST (OCT 2020) . 70

E.8 VAAR 852.239-75 INFORMATION AND COMMUNICATION TECHNOLOGY

ACCESSIBILITY NOTICE (FEB 2023)

E.9 VAAR 852.273-74 AWARD WITHOUT EXCHANGES (NOV 2021)

E.10 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.11 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C256 Thomas M Kovarovic / Contract Specialist Albert Kelly

Department of Veterans Affairs

Network Contracting Office 16

5075 Westheimer Road, Suite 750

Houston TX 77056-5643

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [x] Monthly in Arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment

Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 SCHEDULE OF SERVICES

The contractor shall provide to the Department of Veterans Affairs residential treatment including therapeutic transitional housing and support services to Veterans that are homeless in accordance with all terms, conditions, provisions and requirements listed herein. This rate provided for line items 1 and 2 shall be inclusive of all “basic services” as may be necessary in the treatment of the veteran. “Basic services” shall be as defined in the Performance Work Statement.

It is understood that no obligation will be incurred by the Department of Veterans Affairs except for services rendered under this contract pursuant to referrals issued by the Department of Veterans Affairs for residential treatment for specific beneficiaries. All deliverables and other documentation required by the Performance Work Statement shall be provided by the Contractor at no additional cost to the charges stated for Basic Services.

Ordering Period One: 05 November 2024 through 4 November 2025

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

0001 Halfway House Services w/o meals (Weekdays)

(12 Veterans x

250 Days)

DY $_________ $__________

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

Halfway House Services including meals (Weekends and Federal Holidays)

(12 Veterans x

115 Days)

DY $_________ $__________

Ordering Period Two: 05 November 2025 through 4 November 2026

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

1001 Halfway House Services w/o meals (Weekdays)

(12 Veterans x

250 Days)

DY $_________ $__________

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

Halfway House Services including meals (Weekends and Federal Holidays)

(12 Veterans x

115 Days)

DY $_________ $__________

VHAHOUKellyAJ Inserted Text

Ordering Period Three: 05 November 2026 through 4 November 2027

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

2001 Halfway House Services w/o meals (Weekdays)

(12 Veterans x

250 Days)

DY $_________ $__________

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

Halfway House Services including meals (Weekends and Federal Holidays)

(12 Veterans x

115 Days)

DY $_________ $__________

Ordering Period Four: 05 November 2027 through 4 November 2028

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

3001 Halfway House Services w/o meals (Weekdays)

(12 Veterans x

251 Days)

DY $_________ $__________

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

Halfway House Services including meals (Weekends and Federal Holidays)

(12 Veterans x

115 Days)

DY $_________ $__________

Ordering Period Five: 05 November 2028 through 4 November 2029

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

4001 Halfway House Services w/o meals (Weekdays)

(12 Veterans x

250 Days)

DY $_________ $__________

Line

Item Description

Estimated

Quantity

Unit of issue

Unit Price Estimated Total

Price

Halfway House Services including meals (Weekends and Federal Holidays)

(12 Veterans x

115 Days)

DY $_________ $__________

TOTAL (Ordering Periods 1 through 5) $_________________

NOTE: In accordance with FAR 16.504, the guaranteed minimum quantity of services the Government will acquire under this contract $1,000.00. The maximum quantity of services the Government will acquire under this contract is $1,300,000.00. Per Diem Final Rate is all-inclusive. There shall be a fixed daily charge for basic services per each

Veteran during each Ordering Period. The current Ordering Period's pricing will apply to any extensions exercised in accordance with FAR Clause 52.217-8.

B.3 PERFORMANCE WORK STATEMENT

Performance Work Schedule (PWS)

Halfway House Services

1. GENERAL:

1.1. GENERAL: The Contractor shall be responsible for providing halfway house services to

Veterans with various mental health issues as specified herein. All services shall be performed off-site at the Contractor’s facility. The Contractor shall provide professional and technical services to include materials, supplies, equipment and qualified supervision specified herein.

The contract will be in support of The Department of Veterans Affairs, Central Arkansas

Veterans Healthcare System (CAVHS) located at Eugene J. Towbin Healthcare Center, 2200 Fort Roots Drive, North Little Rock, Arkansas.

1.2. PLACE OF PERFORMANCE: All services will be provided at the Contractor’s facility and shall be located within a 16 mile radius of the Eugene J. Towbin Healthcare Center, located at

2200 Fort Roots Drive, North Little Rock, Arkansas.

1.3. AUTHORITY: FAR Parts 12 – Acquisition of Commercial Items in conjunction with FAR Part

13 Simplified Acquisition Procedures

1.4. POLICY AND REGULATIONS: Contractor shall comply with all applicable policy and regulations, including, but not limited to the following:

1.4.1. Privacy Act of 1974 (5 U.S.C. 552a) as amended

http://www.justice.gov/oip/foia_updates/Vol_XVII_4/page2.htm

1.4.2. VHA Handbook 1605.1, Privacy and Release of Information http://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=1423

1.4.3. Health Insurance and Accountability Act of 1996 (HIPAA) http://www.cms.gov/Regulations-and-Guidance/HIPAA-Administrative-

1.5. DEFINITIONS/ACRONYMS:

1.5.1. CO: Contracting Officer

1.5.2. COR: Contracting Officer’s Representative

1.5.3. COS: Chief of Staff

1.5.4. CPARS: Contractor Performance Assessment Reporting System

1.5.5. ISO: Information Security Officer

1.5.6. PWS: Performance Work Statement

1.5.7. QA/QI: Quality Assurance/Quality Improvement

1.5.8. QM/PI: Quality Management/Performance Improvement

1.5.9. QASP: Quality Assurance Surveillance Plan

1.5.10. VA: Veterans Affairs

1.5.11. VAMC: Veterans Affairs Medical Center

1.5.12. VHA: Veterans Health Administration

1.6. BILLING DEFINITIONS:

1.6.1.1. LENGTH OF STAY(LOS): The LOS is the period covered by the individual Unit

Price. The LOS begins on the date of admission at the Contractor’s facility and will end upon the date of discharge from the Contractor’s facility. Additional daysbeyond the LOS for each CLIN will be reimbursed at the daily rate prescribed on the Price Schedule for each CLIN.

2. FACILITY:

2.1. CONTRACTOR FACILITY QUALIFICATIONS SHALL INCLUDE THE FOLLOWING:

2.1.1. Have a current occupancy permit issued by the local and state governments in the jurisdiction where the facility is located.

2.1.2. Be in compliance with existing standards of State safety codes and local, and/or

State health and sanitation codes.

2.1.3. Licensed under State or local authority.

2.1.4. Where applicable, be accredited by the State.

2.1.5. Equipped with operational air conditioning/heating systems and kept clean free of dirt, grime, mold, or other hazardous substances and damages that noticeably detract from the overall appearance.

2.1.6. Equipped with first aid equipment and an evacuation plan in case of emergency

2.1.7. Have windows and doors that can be opened and closed in accordance with manufacturer standards.

2.1.8. Indoor recreation/lounging areas shall be provided for Veterans.

2.1.9. The contractor facility must meet fire and safety requirements as follows:

2.1.9.1 The building must meet the requirements of the applicable residential occupancy chapters of the current version of NFPA 101, National Fire Protection

Association's Life Safety Code. Any equivalencies or variances must be approved by the appropriate Veterans Health Administration Veterans Integrated

Service Network (VISN) Director.

2.1.9.2 All residents in the facility must be mentally and physically capable of leaving the building, unaided, in the event of an emergency.

2.1.9.3 Fire exit drills must be held at least quarterly. Residents must be instructed in evacuation procedures when the primary and/or secondary exits are blocked. A written fire plan for evacuation in the event of fire shall be developed and reviewed annually. The plan shall outline the duties, responsibilities and actions to be taken by the staff and residents in the event of a fire emergency.

This plan shall be implemented during fire exit drills.

2.1.9.4 A written policy regarding tobacco smoking in the facility shall be established and enforced.

2.1.9.5 Portable fire extinguishers shall be installed at the facility. Use NFPA 10, Portable Fire Extinguishers, as guidance in selection and location requirements of extinguishers.

2.1.9.6 Requirements for fire protection equipment and systems shall be in accordance with NFPA 101. All fire protection systems and equipment, such as the fire alarm system, smoke detectors, and portable extinguishers, shall be inspected, tested and maintained in accordance with the applicable NFPA fire codes and the results documented.

2.1.9.7 The annual inspection by a VA team required shall include a fire and safety inspection conducted at the facility unless a review of past Department of

Veterans Affairs inspections or inspections made by the local authorities indicates that a fire and safety inspection would not be necessary, in which case the fire and safety inspection may be waived by the VA.

2.1.9.8 In the event a beneficiary receiving care under this contract dies, the facility shall promptly notify the VA office authorizing admission and immediately assemble, inventory and safeguard the patient's personal effects left by patients.

The funds, deposits and effects left by VA patients within the premises of the facility shall be delivered by the facility manager to the person or persons entitled thereto under the laws currently governing the facility for making disposition of funds and effects left by patients, unless the beneficiary died without leaving a will, heirs or next of kin capable of inheriting. When disposition has been made, the itemized inventory with a notation as to the disposition of the funds and effects will be immediately forwarded to the VA office. Should a deceased veteran leave no will, heirs or next of kin, his personal property and funds wherever located vests in and becomes the property of the United States in trust.

In these cases, the facility will forward an inventory of any such property and funds in its possession to the appropriate VA office and will hold them (except articles of clothing necessary for proper burial) under safeguard until instructions are received from the Department of Veterans Affairs concerning disposition.

2.2. INSPECTION OF FACILITY AND PROGRAM.

2.2.1. Prior to contract award and annually during the contract term, a multidisciplinary

VA team consisting of a social worker, dietitian, registered nurse, a representative of the

VA Police, and a Facilities Management Safety Officer, and other subject matter experts as determined necessary by the medical center director or Halfway House Coordinator shall conduct a survey of the Contractor’s facilities to be used to provide Veterans food and shelter to assure the facility provides quality care in a safe environment. Inspections may also be carried out at such other times as deemed necessary by the Department of

Veterans Affairs.

2.2.2. The contractor will be advised of the findings of the inspection team. If deficiencies are noted during any inspection, the contractor will be given a reasonable time to take corrective action and to notify the Contracting Officer that the corrections have been made. A contract will not be awarded until noted deficiencies have been eliminated. Failure by the Contractor to take corrective action within a reasonable time will be reported to the VA Contracting Officer. If corrections are not made to the satisfaction of the VA, the Contracting Officer will consult with the appropriate officials so that suitable arrangements can be made to discontinue plans to award a contract, or to discharge or transfer patients and to terminate the existing contract, as appropriate.

2.2.3. The inspection of the Contractor facilities will include inspection for conformity to the current Life Safety Code and will also include the following:

2.2.3.1 General observation of residents to determine if they maintain an acceptable level of personal hygiene and grooming.

2.2.3.2 Assessment of whether the facility meets applicable fire, safety and sanitation standards.

2.2.3.3 Determining whether the facility is in attractive surroundings conducive to social interaction and the fullest development of the resident's rehabilitative potential.

2.2.3.4 Observation of facility operations to see if appropriate organized activity programs are available during waking hours (including evenings) and degree to which a high level of activity is observed in the facility, such as physical activities, assistance with health and personal hygiene.

2.2.3.5 Seeking evidence of facility-community interaction, demonstrated by the nature of scheduled activities or by information about resident flow out of the facility, e.g., community activities, volunteers, local consumer services, etc.

2.2.3.6 Observation of staff behavior and interaction with residents to determine if they convey an attitude of genuine concern and caring.

2.2.3.7 Inspecting the meals, types of snacks or other occasional food provided to residents to see if it is provided in a setting, which encourages social interaction and if nutritious snacks between meals and bedtime are available for those requiring or desiring additional food, when it is not medically contraindicated.

3. HOURS OF OPERATION:

3.1. BUSINESS HOURS: Services shall be available from the contractor 24 hours per day, seven days per week, including weekends and federal holidays. Contractor must provide coverage for all required shifts, including nights, weekends and holidays. Sunday through

Saturday includes federal holidays as outlined in the next paragraph.

FEDERAL HOLIDAYS: The following holidays are observed by the Department of Veterans

Affairs:

1. New Year’s Day

2. Washington’s Birthday

3. Martin Luther King’s Birthday

4. Memorial Day

5. Juneteenth

6. Independence Day

7. Labor Day

8. Columbus Day

9. Veterans Day

10. Thanksgiving

11. Christmas

12. Any day specifically declared by the President of the United States to be a national holiday.

4. CONTRACTOR RESPONSIBILITIES

4.1. GENERAL: The Contractor shall be responsible for providing community halfway house services to Veterans, including those with alcohol and drug dependency. The services shall be furnished to beneficiaries for whom such care is specifically authorized by the CAVHS. The type of Veterans to be cared for under this contract will normally require care and services above the level of meals, room and board. Relevant care will include but not be limited to:

4.1.1 Supervised alcohol and drug free environment

4.1.2 Active affiliation with community support groups such as Alcoholics Anonymous

(AA), Narcotic Anonymous (NA), etc.

4.1.3 Structured group activities

4.2. The contractor shall provide each Veteran authorized care under this contract with the following basic services:

4.2.1. Room in which to sleep and safely secure their belongings.

4.2.2. On Weekends, Federal Holidays, or days when travel is not advised, such as in the case of inclement weather, provide three (3) daily nutritious meals and reasonable accommodations for special dietary needs.

4.2.3. Daily snacks between meals and at bedtime.

4.2.4. Provide a means for Veterans to wash their own clothes or otherwise send to laundry at no additional cost to Veteran.

4.2.5. Provision of continued substance abuse supportive recovery services to a Veteran while in residence. This may be provided by the Contractor or by arrangement with a VA medical facility or community treatment source.

4.2.6. Staffing on a 24-hour basis.

4.2.7. Separate sleeping areas for male and females.

4.2.8. Health and personal hygiene maintenance.

4.2.9. Secure space for storage of valuables and medications. At a minimum, a personal lock box or safe assigned to each Veteran

4.3. The contractor shall agree that the VA may readily have access to all records (Roster) concerning the Veteran's care in the facility. Clinical services will not be provided by the

Contractor and no clinical records will be kept at the Contractor’s facility. The VA does not require the contractor to keep independent records for Veterans admitted to the facility. The VA offices will keep all Veterans’ records. It is agreed that duly authorized representatives of the VA shall provide follow-up supervision visits to Veterans placed to assure the continuity of care and to assist in the Veteran's transition back into the community. It is understood that these visits do not substitute nor relieve the halfway house in any way of the responsibility for the daily care of the Veteran. Upon discharge or death of the patient, medical records (Roster) on all VA

Veterans will be retained by the facility for a period of at least three (3) years following termination of care at VA expense.

4.4. The Veteran will be responsible for safely storing their own medications in provided safe storage and for dispensing his/her own prescribed medications. The contractor shall not normally be required to provide drugs, but over-the-counter drugs, such as aspirin or acetaminophen, may be administered to patients by the halfway house facility within the Per

Diem Rate per assigned patient per day cost. Emergency after-hour drugs prescribed by a physician for an immediate situation involving the health and welfare of the Veteran shall be reimbursed by the government under the same conditions as emergency medical care described below. No clinical services will be provided by the Contractor.

4.5. The Contractor agrees and warrants that it does not maintain nor provide dual or segregated patient facilities which are segregated on the basis of race, creed, color or national origin. The contractor shall neither require such segregated use by written or oral policies nor tolerate such use by local custom. The term facilities shall include but not be limited to rooms, wards, sections, eating areas, drinking fountains, entrances, etc. It is further agreed that the VA will have the right to inspection of the halfway house facility and all appurtenances by an authorized representative(s) designated by the VA, to determine whether acceptable standards are maintained, and that adequate care is being rendered.

4.6. The contractor agrees to accept referral of and to provide all services specified in this contract for any person determined eligible by the Chief Medical Director or his/her designee, regardless of the race, color, religion, sex or national origin of the person for whom such services are ordered. In addition, the contractor warrants that subcontracting shall not be resorted to as a means of circumventing this requirement.

5. ADDITIONAL CONTRACT REQUIREMENTS

5.1. The contractor will employ sufficient personnel to carry out the policies, responsibilities, and the program for the facility. There must be, as a minimum, at least one administrative staff member, or designee of equivalent professional capability, on duty on the premises or residing at the house and available for emergencies 24 hours a day, 7 days a week. The Contractor shall assign to this contract personnel that by education and training (and, when required, certification or licensure) are qualified to provide the services required by this PWS. Contractor shall ensure the safety of all Veterans at all times during contract performance and while the

Veteran is present at the contractor’s facility.

5.2. ABSENCES AND CANCELLATIONS

5.2.1 The contractor shall notify the VA of unauthorized absences by a referred Veteran from the facility.

5.2.2 Should a Veteran absent himself/herself from the Contractor’s facility in an unauthorized manner, payment for services for that Veteran shall be continued for a maximum period of two days, provided there is an active outreach attempt on the part of the Contractor’s staff to return the Veteran to the facility and there is a reasonable belief that the Veteran will return. Management of program dropout will be an element of quality assurance review of this program. Absences of the Veteran from the facility in excess of two days will not be reimbursable unless authorized in advance by the

Contracting Officer’s Representative or designee.

5.2.3 VA reserves the right to remove any or all Veterans from the facility at any time, without additional cost, when it is determined to be in the best interest of the VA or the

Veteran.

5.2.4 The contractor shall notify the authorizing VA immediately when a medical emergency occurs that requires hospitalization of a referred Veteran. It is agreed that the Veteran will be admitted to the appropriate VA facility (John L. McClellan Memorial

Veterans Hospital, 4300 West 7th Street, Little Rock, AR). When such admission is not feasible because of the nature of the emergency, it is agreed that hospitalization in a non-federal hospital may be accomplished provided that VA authorization is obtained. If hospitalization of a non-emergency nature is required, it is agreed that admission to the appropriate VA facility will be accomplished promptly. If time is essential for the patient’s health and/or welfare, the contractor shall have the patient immediately admitted or summon an ambulance to transport the Veteran to the quickest available care.

5.2.5 The contractor shall notify the authorizing VA facility immediately of any incidents involving Veterans residing in the program. The contractor shall notify the Program

Manager by telephone during the hours of 8:00am and 4:30pm. For all incidents that occur after normal business hours, the contractor should notify the Administrator on Duty

(AOD). The contractor shall provide the VA with a copy of the incident report within 24 hours.

5.3. CONTRACTOR STAFF CONDUCT/COMPLAINT HANDLING

5.3.1. Contractor personnel shall be expected to treat referred Veterans with dignity and respect and abide by standards of conduct mirroring those prescribed by current federal personnel regulations. The Contractor shall comply with the VA Patient's Bill of Rights as set forth in 38 CFR 17.34a (copy available upon request).

5.3.2. The VA reserves the right to exclude Contractor staff members from providing services to Veterans under this contract based on breaches of conduct, including conduct that jeopardizes patient care or interferes with the regular and ordinary operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction or negligence in performing directed tasks, or other conduct resulting in formal complaints by Veterans or other staff members to designated Government representatives. The Contractor and Contracting Officer’s

Representative shall deal with issues raised concerning contractor personnel conduct.

The Contracting Officer shall be the final arbiter on questions of acceptability and in validating complaints.

5.4. TRANSPORTATION

5.4.1. The Contractor shall provide transportation to and from the VA two (2) times a day for meals, meetings, and appointments. The patients shall be transported each morning and picked up at the conclusion of the day. The exact times and schedules for these pickups will be directed by the Contracting Officer’s Representative (COR).

5.4.2. The Contractor shall assist the Veterans with local transportation to scheduled meetings and appointments. The Contractor will be expected to help the Veteran access public transportation, including providing information and instructions necessary to enable Veterans to utilize public transportation.

5.5. PERFORMANCE STANDARDS, QUALITY ASSURANCE AND QUALITY

IMPROVEMENT: Services and documentation of care provided under the resultant contract shall be subject to quality management and safety standards as established by

VA. The contractor shall develop and maintain Quality Improvement/ Quality Assurance

Programs and provision of care equal to or exceeding VA Standards. The results of all

Quality Improvement activities performed by the contractor involving VA patients will be shared with VA Quality Management Office.

5.5.1. Measure: Availability of Beds

Performance Requirement: Beds shall be available at all times while a Veterans is residing at the Contractors facility.

Standard: All (100%) of beds shall be available at all times.

Acceptable Quality Level: 100%

Surveillance Method: Direct Observation

5.5.2. Measure: Healthy nutritious food for Veterans

Performance Requirement: Contractor shall provide healthy nutritious food for each

Veteran.

Standard: All (100%) of food shall be provided for each Veteran.

Acceptable Quality Level: 100% Surveillance Method:

Direct Observation

5.5.3. Measure: Transportation

Performance Requirement: Contractor shall provide transportation for residents to

CAVHS for medical, substance use, and mental health care appointments as needed

Standard: All (100%) transportation shall be provided at times specified in the PWS.

Acceptable Quality Level: All (100%)

Surveillance Method: Direct Observation

5.5.4. Measure: Availability of Staffing.

Performance Requirement: Contractor shall provide 24/7 awake staffing at the facility.

Standard: All (100%) staffing shall be available 24/ hours a day, 7 days a week.

Acceptable Quality Level: 100%

Surveillance Method: Direct Observation

5.5.5. Measure: Patient Safety

Performance Requirement: Patient safety incidents shall be reported using Patient Safety

Report. All incidents reported immediately (within 24 hours.)

Standard: All (100%) of patient safety incidents are reported using Patient Safety Report within 24 hours of incident.

Acceptable Quality Level: All (100%) of patient safety incidents are reported using Patient

Safety Report within 24 hours of incident. No acceptable deviation.

Surveillance Method: Direct Observation

5.5.6. Measure: Privacy, Confidentiality and HIPAA

Performance Requirement:

Standard: All (100%) contractor physician (s) comply with all laws, regulations, policies and procedures relating to Privacy, Confidentiality and HIPAA

Acceptable Quality Level: 100% compliance; no deviations.

Surveillance Method: Periodic Sampling; Contractor shall provide evidence of annual training required by VAMC, reports violations per VA Directive 6500.6.

5.5.7. Measure: Patient Complaints

Performance Requirement: Patient complaints about the quality of care are reported to the COR, and the Contracting Officer for resolution.

Standard: All (100%) patient complaints are reported within 24 hours.

Acceptable Quality Level: 85% compliance; no deviations.

Surveillance Method: Review of Contractor reports

5.6. REQUIRED REGISTRATION WITH CONTRACTOR PERFORMANCE ASSESSMENT

REPORTING SYSTEM (CPARS)

5.6.1. As prescribed in Federal Acquisition Regulation (FAR) Part 42.15, the

Department of Veterans Affairs (VA) evaluates Contractor past performance on all contracts that exceed the Simplified Acquisition Threshold and shares those evaluations with other Federal Government contract specialists and procurement officials. The FAR requires that the Contractor be provided an opportunity to comment on past performance evaluations prior to each report closing. To fulfill this requirement VA uses an online database, CPARS, which is maintained by the

Naval Seal Logistics Center in Portsmouth, New Hampshire. CPARS has connectivity with the Past Performance Information Retrieval System (PPIRS) database, which is available to all Federal agencies. PPIRS is the system used to collect and retrieve performance assessment reports used in source selection determinations and completed CPARS report cards transferred to PPIRS.

CPARS also includes access to the federal awardee performance and integrity information system (FAPIIS). FAPIIS is a web-enabled application accessed via

CPARS for Contractor responsibility determination information.

5.6.2. Each Contractor whose contract award is estimated to exceed the

Simplified Acquisition Threshold requires a CPARS evaluation. A government

Focal Point will register your contract within thirty days after contract award and, at that time, you will receive an email message with a User ID (to be used when reviewing evaluations). Additional information regarding the evaluation process can be found at www.cpars.gov or if you have any questions, you may contact the Customer Support Desk @ DSN: 684-1690 or COMM: 207-438-1690.

5.6.3. For contracts with a period of one year or less, the contracting officer will perform a single evaluation when the contract is complete. For contracts exceeding one year, the contracting officer will evaluate the Contractor’s performance annually. Interim reports will be filed each year until the last year of the contract, when the final report will be completed. The report shall be assigned in CPARS to the Contractor’s designated representative for comment.

The Contractor representative will have sixty (60) days to submit any comments and re-assign the report to the CO.

5.6.4. Failure for the Contractor’s representative to respond to the evaluation within those sixty (60) days, will result in the Government’s evaluation being placed on file in the database with a statement that the Contractor failed to respond; the Contractor’s representative will be “locked out” of the evaluation and may no longer send comments.

5.7 VENDOR ELECTRONIC INVOICE SUBMISSION METHODS

Invoices shall be electronically submitted to the Kofax/Tungsten Network website at https://www.fsc.va.gov/einvoice.asp Kofax/Tungsten Network direct vendor support number is

877-489-6135 for VA contracts. The VA-FSC pays all associated transaction fees for VA orders.

During Implementation (technical set up) Kofax/Tungsten Network shall confirm your Tax Payer

ID Number with the VA-FSC. This process can take up to 5 business days to complete to ensure your invoice is automatically routed to your Certifying Official for approvaland payment. To successfully submit an invoice to VA-FSC please review “How to Create an Invoice” within the how to guides. All invoices submitted through Kofax/Tungsten Network to the VA-FSC should mirror your current submission of Invoice, with the following items required. Clarification of additional requirements should be confirmed with your Certifying Official (your CO or buyer).

The VA-FSC requires specific information in compliance with the Prompt Pay Act and Business

Requirements. For additional information, please contact:

Kofax/Tungsten Network Support

Phone: 1-877-489-6135

Website: https://www.fsc.va.gov/einvoice.asp

Department of Veterans Affairs Financial Service Center

Phone: 1-877-353-9791 Email: vafsccshd@va.gov

(End of Performance Work Statement) https://www.fsc.va.gov/einvoice.asp

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The

Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims

Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the

Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the

Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the

Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by

Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt

Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-

5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting

Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the

Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the

Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The

Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the

Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to…