RFQ 25Q0021 ANNEX A PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT)

Telecommunications Services Contract

1. NCTAMS LANT MISSION:

1.1. NCTAMS LANT delivers and defends responsive, resilient, and secure computer and telecommunications systems by providing information superiority for global maritime and joint missions.

1.2. PLACE OF PERFORMANCE:

· Naval Support Activity Prospect Harbor, ME.

· NCTAMS LANT DET CUTLER, ME

1.3. PERIOD OF PERFORMANCE (POP):

Base Year 01 Apr 2025 – 31 Mar 2026 Option year 1 is 01 Apr 2026 – 31 Mar 2027 Option year 2 is 01 Apr 2027 – 31 Mar 2028 Option year 3 is 01 Apr 2028 – 31 Mar 2029 Option year 4 is 01 Apr 2029 – 31 Mar 2030

1.4. TECHNICAL POINT OF CONTACT:

· Name: [REDACTED]

· Name: [REDACTED]

1.5 SECURITY REQUIREMENTS

1.5.1 Physical Security

The Contractor shall comply with physical security standards for a Level One restricted area per OPNAVINST 5530.14 and NCTAMS LANT INST 5530.14 (series) for the protection of the BCO and supporting structures and facilities.

The Contractor shall also comply with Homeland Security Presidential Directive 12 which states:

The implementation of Homeland Security Presidential Directive 12(HSPD-12) has extended the basic investigative requirement to un-cleared contractors. These persons must, under HSPD-12, receive at least a Tier 1 level investigation. Therefore, agency discretion with regard to the investigation of this population has been greatly reduced. Official guidance with regard to HSPD-12 implementation is available from OMB. The contractor is responsible for the cost of the NACI check.

1.5.1.1 Physical Access

The Contractor shall coordinate with the COR/ACOR for access badges, lock and key control for assigned spaces. The NCTAMS LANT Security Officer maintains access and lock and key control for all NCTAMS LANT buildings. The Contractor shall sign for assigned keys as appropriate, with coordination provided by the COR/ACOR.

1.5.1.2 Identification and Vehicle Passes

The Contractor shall comply with the host and NCTAMS LANT regulations for obtaining personnel identification and vehicle passes. Certifications of need for access to the base and assigned buildings may be coordinated with the NCTAMS LANT COR/ACOR. The RAPIDGate program is a program where contractors use for accessing government installations. The Program will manage commercial vendors, contractors, sub-contractors, suppliers and service providers (vendors/contractors) with access on base. The contractor is responsible for adhering to the RAPIDGate requirements. The contractor must call the RAPIDGate toll free number (1-877-727-4342) for each base access requirement.

1.5.1.3 Military and Federal Government Regulations while on Base Department of Defense (DoD), Department of the Navy (DoN), U.S. Fleet Forces Command (FLTFORCOM), Naval Network Warfare Command (NAVNETWARCOM), Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT), NAS Jacksonville and Federal government laws, regulations, and policies apply to Contractor employees while on the premises.

1.5.2 Security Clearance and Special Requirements

U.S. citizenship is required of all Contractor personnel. Contractor functions involve delivery of service to support the Department of the Navy mission requiring confidence or trust; position designation is at the Non-Critical Sensitive level. Position require access to sensitive information, including user level access to DON or DOD unclassified networks or information systems and critical infrastructure. This contract does not require a DD Form 254 "Contract Security Classification Specification." The Security Manager, NCTAMS LANT Code N00SM, is the point-of-contact regarding issues for site access and for any security matters, via the COR. Proof of required background security investigation shall be provided to the Government prior to the Government granting unescorted access to work spaces and the start of the contract phase-in period.

1.5.3 Information and Personnel Security:

In accordance with the DOD/DON security policies, positions are designated as National Security Non-Critical Sensitive - Information Technology Level II; duties involve delivery of service to support the DON mission requiring a high level of confidence or trust. A Case type Tier 3 investigation, or equivalent suitability (hereafter referred to as "background investigations") shall be conducted on all employees assigned. Requests for Tier 3 background investigations based upon this provision shall be submitted in a format (approved by the Government) by the contractor facility security manager for processing through the NCTAMS LANT Security Manager N00SM. Personnel not receiving a favorable determination based upon a Tier 3 background investigation under this program may be denied site access by the Commanding Officer, NCTAMS LANT, and lose the ability to perform job assignment on the contract. This circumstance shall not relieve the contractor from obligation to perform under this PWS.

The contractor will be responsible for completing and adhering to Enclosure (1): Access Request Form - Contractor personnel, Enclosure (2) US Fleet Cyber Command (FCC) Arrival Interview Questionnaire and Enclosure (3) Contractor Security Vetting Process to ensure the correct security vetting happens prior to contractors reporting to work and providing "access" to sensitive unclassified information (CUI) and/or access to DOD/DON information systems. The contractor will also be responsible for completing and providing the following: Standard Form 86, Standard Form 87 or electronic fingerprints, Optional Form 306, and a resume or equivalent in support of required Tier 3 background investigation.

1.5.4 Continuous Evaluation Program:

Contractor shall ensure an active continuous evaluation program for the continuous evaluation of personnel eligibility for access or assignment to sensitive duties is conducted. Contractor shall report to the NCTAMS LANT Security Manager and COR/ACOR, all questionable or unfavorable information that becomes available concerning individual(s) who have been granted access and/or assigned to sensitive duties. The Contractor will coordinate and assist the NCTAMS LANT Security Manager with obtaining any and all documentation necessary for submission of required Incident Reports to DoD Central Adjudicative Facility (CAF).

1.5.5 Information Security

Information systems used by contractor personnel will be operated in accordance with DOD 5220.22-M National Industrial Security Program Operating Manual (NISPOM), SECNAVINST 5239.3B, and NCTAMSLANTINST 5239.1B and all governing DOD/DON Information Assurance/Cyber Security policies.

1.5.6 Privacy Act

Information required or generated under this PWS may be subject to the Privacy Act. Work on this project requires that Contractor personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. Contractor personnel may be required to sign a Non-Disclosure Form.

1.5.7 Operation Security

Contractor personnel shall comply with all applicable site Security Operating Procedures (SOPs), Operational Security (OPSEC) regulations, and all Government required OPSEC training.

2. SCOPE/TECHNICAL REQUIREMENTS: The technical requirements identified in this PWS are for commercial telecommunication as follows:

PROSPECT HARBOR - 21 Commercial Business Lines o CUTLER – Outgoing Business Trunks with start Jack connectivity 207-259-4442, 207-259- 4454, and 207-259-4480. Incoming Business Trunks with start Jack connectivity 207-259- 8551, 207-259-8553 and 207-259-8554. One analog 911telephone number punched down 207-259-0911.

o CUTLER – All lines are analog without caller ID.

o CUTLER – All telephone trunk lines are cross-connected in the Central Office on punch down block and Smart Jacks (RJ45) and feed to a Light Spam system for transport to the Cutler Avaya G3 switch.

O CUTLER - No long distance service required.

3. REQUIREMENT:

3.1. The contractor shall provide the telecommunications requirement as defined in paragraph 2.

3.2. TRANSITION OF SERVICE: Transfer of service from an incumbent vendor to another vendor shall be closely coordinated by both parties to ensure there is no disruption in service. Existing telephone numbers shall be retained where appropriate, unless change is specifically requested by the user.

3.3. APPROVALS AND PERMITS: The contractor/telecommunications provider (TP) is responsible for obtaining all approvals and permits necessary to provide this service. Inability of contractor/TP to obtain any such approvals or permits shall not be a valid reason for not meeting service dates or performance metrics. Failure of a contractor/TP to obtain any approval or permit necessary to provide this service may result in a termination of this contract by U.S. Government for default at no cost to U.S. Government and/or receipt of a negative past performance rating.

3.4. SCHEDULED OUTAGES: The contractor shall utilize approved alternate or spare facilities whenever possible to eliminate or minimize scheduled service interruptions. In the event that a scheduled service interruption cannot be avoided, contractor/TP shall obtain approval from the base communications office (Paragraph 8) before initiating any scheduled outage. To obtain approval, a written “commercial business line release request” must be submitted to the appropriate the base communications office, no later than 21 calendar days prior to requested release date. When an interruption of service is required to correct hazardous or degraded conditions, the contractor must submit an emergency request form stating the hazardous condition and this form must be signed by the a BCO Manager and final approving official, 48 hours prior to the event. Contractor/TP shall notify the U.S. Government service acceptance activity as soon as it is known that a service interruption will occur.

3.4.1. In emergency situations, when loss of life or property is at risk the contractor is authorized to take immediate action. Contractor/TP must make every reasonable attempt to notify the U.S. Government service acceptance activity identified on the order, and coordinate arrangements for the service interruption to the maximum extent possible. Within 5 business days of the interruption, contractor/TP must submit the same information as identified below, and additionally, identify the emergency conditions that existed which precluded providing the U.S. Government with 21-day advance notice.

3.4.2. Commercial Business Line Release Request must include following information:

· Contractor/TP Requesting release and name and phone number of contractor/TP representative responsible for managing the commercial business line release.

· Order number of the commercial business line for which release is being requested.

· Date and inclusive times of scheduled release, along with an alternate release date and time.

· Purpose of scheduled commercial business line release.

· Statement indicating all equipment, parts, and/or supplies required to complete action are on-hand, or their expected delivery date.

· Statement indicating that all avenues of bypass capability (e.g., alternate facilities, spare facilities, etc.)

· Estimated maximum recovery time to restore the commercial business line. The authority for approving releases for this service is U.S. Government CCP/CMO. Failure of contractor/TP to obtain an approved commercial business line release prior to initiating a scheduled outage may result in U.S. Government termination of this contract for default at no cost to U.S. Government and/or receipt of a negative past performance rating.

3.5. RESTORAL/MAINTENANCE: Trouble ticket reporting/response requirements are defined below. The site POC can provide change response requirements from emergency to routine at their discretion.

3.6. The contractor shall prepare and deliver Detailed Monthly Service Invoices and Data to NCTAMS LANT Financial Management Office (FM) (CDRL A001). Preferred format is in Microsoft Office 2010 applications format and must be made available electronically and/or received via CD by NCTAMS LANT FM no later than 10 days from the end of the billing cycle.

4. MATERIAL AND EQUIPMENT:

4.1. Contractor Furnished Material/Equipment: The contractor shall provide all materials required to deliver telecommunication services to the designated location.

4.2. Government Furnished Material/Equipment: None.

5. TRAVEL: Not required.

6. DELIVERABLES: N/A

7. ACCEPTANCE AND INVOICING: All invoices rendered under this contract shall be submitted electronically through Wide Area Workflow (WAWF).

8. SITE POINT OF CONTACT FOR BASE/BUILDING ACCESS:

The following POCs are provided in the event access is required: [REDACTED]

INVOICING

9.1 Contractor shall invoice only actually incurred charges in arrears for the previous month. The invoicing period shall be from the first day of the month to the last day of the month. The invoices are due NLT the 15th day after the end of previous monthly invoicing period. The invoice shall reflect the following data:

9.2 Contractor shall be paid only for the actual hours of service. Service hours billed shall be substantiated by submission of invoice.

9.3 NCTAMS LANT BCO billing and certification point-of-contact is [REDACTED]

9.4 The NCTAMS LANT mailing address for invoices is:

NCTAMS LANT BCO, Code N00FM4 9625 Moffett Avenue Norfolk, VA 23511-2784

9.5 WAWF INVOICING

(a) Invoices for goods received or services rendered under this contract shall be submitted electronically through Wide Area Work Flow -- Receipt and Acceptance (WAWF):

(b) The following information, regarding invoice routing DODAAC’s, must be entered for completion of the invoice in WAWF:

Routing Table

Delivery Order Number

Inspector DODAAC (usually only used when Inspector & Acceptor are different people)

Ship To DoDAAC (for Combo), Service Acceptor DODAAC (for 2 in 1),Service Approver DODAAC (Cost Voucher) N70272

Acceptance At Other

DCAA Office DODAAC (Used on Cost Voucher’s only)

(c) Contractors approved by DCAA for direct billing will not process vouchers through DCAA, but may submit directly to DFAS. Vendors MUST still provide a copy of the invoice and any applicable documentation that supports payment to the Acceptor/Contracting Officer's Representative (COR) if applicable. Additionally, a copy of the invoice(s) and attachment(s) at time of submission in WAWF must also be provided to each point of contact identified in section (d) of this clause by email. If the invoice and/or receiving report are delivered in the email as an attachment it must be provided as a .PDF, Microsoft Office product or other mutually agreed upon form between the Contracting Officer and vendor.

(d) For each invoice / cost voucher submitted for payment, the contractor shall include the following email addresses for the WAWF automated invoice notification to the following points of contact:

COR

ACOR