RFQ_25-_107_Zendesk_Product_Renewal.pdf

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RFQ # Zendesk Product Renewal
Solicitation number
0000038705
Issued by
Sacramento County, San Francisco City, California

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RFQ #25-0107 Zendesk Product Renewal Summary

This Request for Quote (RFQ) is issued by California's Civil Rights Department for the renewal of Zendesk products and services. The solicitation seeks pricing for four line items: 150 seats of Zendesk Suite Enterprise, 150 seats of Copilot AI add-on for agents, 150 seats of Advance Data Privacy and Protection add-on, and one Premier Essentials 24/7 support package with digital access to schedule sessions with customer advocacy. The renewal term spans two years, from June 26, 2026, to June 25, 2028, with annual billing. Quote responses must be submitted electronically in PDF format via email to bidsubmission@calcivilrights.ca.gov by April 16, 2026, at 2:00 p.m. Pacific Standard Time. The estimated contract start date is June 30, 2027. Award will be made on an "all or none" basis, by individual group, or by individual line item, at the State's discretion, to the lowest responsive and responsible bidder meeting all administrative and technical requirements.

The RFQ will be evaluated using the Lowest Cost Evaluation method, with award based on price competitiveness adjusted for applicable preferences and incentives. Bidders may qualify for optional preference programs including Small Business Preference (up to 5% cost adjustment), Disabled Veteran Business Enterprise (DVBE) Incentive (up to 5% or $100,000, whichever is less), and Target Area Contract Preference Act (TACPA). Bidders must submit nine required attachments including the Price Sheet, Certification Sheet, Bidder Declaration, Darfur Contracting Act Certification (if applicable), Postconsumer Recycle-Content Certification, Payee Data Record (STD 204), DVBE Declarations (if applicable), California Civil Rights Laws Attachment, and TACPA forms. Bidders must also declare whether they intend to use Generative Artificial Intelligence (GenAI) in completing deliverables or providing GenAI as a product. All bidders should familiarize themselves with the General Services Procurement Division IT General Provisions documents for both non-cloud and cloud computing services referenced in the solicitation.

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ST AT E O F C AL I FO R NI A | Business, Consumer Services and Housing Agency GAVIN NEWSOM, GOVERNOR

Civil Rights Department KEVIN KISH, DIRECTOR

651 Bannon Street, Suite 200 | Sacramento | CA | 95811 800-884-1684 (voice) | 800-700-2320 (TTY) | California’s Relay Service at 711 www.calcivilrights.ca.gov | contact.center@calcivilrights.ca.gov

Request For Quote

RFQ #: 25-0107

Zendesk Product Renewal Issue Date: 4/2/2026

The Civil Rights Department (CRD) invites you to review and respond to this Request for Quote (RFQ), entitled RFQ # 25-107 Zendesk Product Renewal. To submit a quote, you must comply the instructions contained in this document.

In submitting your bid, you are agreeing to the provisions listed below and all other instructions contained herein. The provisions can be viewed and downloaded at the Department of General Services (DGS) website as follows:

1) General Services Procurement Division, INFORMATION TECHNOLOGY - GENERAL PROVISIONS NON-CLOUD GOODS & SERVICES, GSPD-ITGP (Non-Cloud) (Revised and Effective 02/20/25), are incorporated herein by reference and can be accessed at:

www.dgs.ca.gov/pd. IT-General-Provisions-NonCloud-DGS-PD-403ITGP-Revised- 02202025.pdf

2) General Services Procurement Division, INFORMATION TECHNOLOGY - GENERAL PROVISIONS CLOUD COMPUTING SERVICES, GSPD - ITGP (Cloud) (Revised and Effective 02/20/25), are incorporated herein by reference and can be accessed at:

www.dgs.ca.gov/pd. IT-General-Provisions-Cloud-DGS-PD-402ITGP-Revised-02202025.pdf

If interested or have questions about this RFQ, please email your bid/questions to Xai Thao by the due date and time listed below. Responses to this RFQ will be reviewed and the award will be made based on the Lowest Cost Evaluation method.

Ship to Location: 651 Bannon Street, Suite 200, Sacramento, CA 95811

Zendesk Product Renewal

Bid Due Date Bid Due Time Email Information

4/16/2026 2:00 p.m. Pacific Standard Time

(PST)

Email Questions To xai.thao@calcivilrights.ca.gov

Email Bid To:

bidsubmission@calcivilrights.ca.gov http://www.calcivilrights.ca.gov/ mailto:contact.center@calcivilrights.ca.gov mailto:xai.thao@calcivilrights.ca.gov mailto:bidsubmission@calcivilrights.ca.gov

Civil Rights Department

RFQ # 25-107

Required Document Submission List

Business Name: _____________________________________________

The following documents must be submitted in response to this RFQ, unless stated otherwise. Failure to complete and return requested information and forms may render your bid as non-responsive.

☐ Required Document Submission List ☐ Attachment 1: Bidder’s Price Sheet (Pricing for each line item listed) ☐ Attachment 2: Bidder and Certification Sheet ☐ Attachment 3: Bidder Declaration (GSPD-05-105) ☐ Attachment 4: Darfur Contracting Act (If Applicable) ☐ Attachment 5: Postconsumer Recycle-Content Certification (CalRecycle 74) ☐ Attachment 6: Payee Data Record (Std. 204) ☐ Attachment 7: Disabled Veteran Business Enterprise Declarations (DGS PD 843) (If applicable) ☐ Attachment 8: California Civil Rights Laws Attachment ☐ Attachment 9: Target Area Contract Preference Act (TACPA)

A. METHOD OF AWARD

This solicitation shall be awarded on an "All or None" basis, by individual group, or by individual line item, whichever is deemed by the State to be in its best interest. The award will be made to the lowest responsive and responsible Bidder meeting all administrative and technical requirements, terms, and conditions of this solicitation. For a group to be considered for award, all items in the group must be included in the quote.

In the event of a tie, a coin toss will be a permissible tiebreaker. Such event will be conducted by the procurement official and observed by a state employee as a witness.

B. RESPONSIVE BIDDER

A Bidder provides a quote response that is compliant with solicitation requirements and indicates performance without material deviation from the terms and conditions of the proposed contract.

C. RESPONSIBLE BIDDER

A Bidder who is responsible and submits a responsive quote is one who clearly indicates compliance without material deviation from the solicitation’s terms and conditions and who possesses the experience, facilities, reputation, financial resources and other factors existing at the time of purchase award.

D. QUOTE REQUIREMENTS AND INFORMATION

1. Key Action Dates

It is recognized that time is of the essence. All bidders are hereby advised of the following schedule and will be expected to adhere to the required dates and times. If CRD finds it necessary to change any of these dates, it will be accomplished via an addendum to the RFQ. All dates after the final date for Quote submission deadline are approximate and may be adjusted as conditions indicate, without addendum to this RFQ.

EVENT DATE

TIME

(Pacific Standard Time)

RFQ available to prospective bidders 4/2/26 Quote Response Submission Deadline (via email) 4/16/26 2:00 PM PST Estimated Contract Start Date 06/30/2027

E. SUBMISSION OF QUOTE

1. Electronic PDF quote responses must be received by 4/16/26 for quote response submission deadline at 2:00 p.m. Email quote response to:

bidsubmission@calcivilrights.ca.gov

Within the e-mail Subject line indicate: RFQ # 25-107 Zendesk Product Renewal.

mailto:bidsubmission@calcivilrights.ca.gov

2. Quote documents requiring signatures must be signed by an individual authorized to bind the Bidder contractually.

3. Bidder understands and agrees that CRD will consider only those portions of the quote received prior to the closing time specified; any pages received after that time will not be considered.

4. It is the Bidder’s responsibility to ensure that Bidder’s quote response is received by the

Quote Submission Deadline noted in Section D) 1, Key Action Dates.

5. Quote responses must be submitted for the performance of all the services described herein. Any deviation from the work specifications will not be considered and will cause a quote response to be rejected. Quote responses that are conditional, materially incomplete, or contain material alterations or irregularities of any kind will be grounds for CRD to deem a quote non-responsive. Any pricing information that contradicts the price/cost figures on the Cost Sheet may also be grounds for CRD to deem a quote non-responsive.

6. Costs for developing quotes in anticipation of award of the Agreement are entirely the responsibility of the Bidder and shall not be charged to the Department.

7. CRD may modify the RFQ prior to the date fixed for submission of quote responses by the issuance of an addendum to all parties who received an RFQ package.

8. CRD reserves the right to reject all quotes responses and is not required to award an

Agreement.

9. Bidders are cautioned to not rely on CRD during the evaluation to discover and report to the Bidders any defects and errors in the submitted documents. Bidders, before submitting their documents, should carefully proof them for errors and adherence to the RFQ requirements.

F. EVALUATION AND SELECTION

1. At the close of the Quote Response Submission Deadline, each quote response will be checked by CRD for the presence or absence of required information in conformance with the submission requirements of this RFQ.

2. CRD will put each quote response through a process of evaluation to determine its responsiveness to the RFQ’s requirements. This shall be a pass/fail evaluation process.

3. Quote responses that contain false or misleading statements, or which provide references, which do not support an attribute or condition claimed by the Bidder, will be rejected. If, in the opinion of CRD, such information was intended to mislead CRD, in its evaluation of the quote response, and the attribute, condition, or capability is a requirement of the RFQ, it will be the basis for rejection of the quote response. False, inaccurate or misleading information, or falsely certifying compliance on any required Attachment of this RFQ, will be grounds for CRD to reject the quote.

4. The selected Contractor shall be notified via email.

G. OPTIONAL PREFERENCE PROGRAM

Directions for voluntary participation in the following preference / incentive programs can be found at the Internet web sites listed below.

1. SMALL BUSINESS PREFERENCE

https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List- Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise

California Government Code section 14835 et seq. requires that a five (5%) percent preference be given to Bidders who qualify as a small business. The rules and regulations of this law, including the definition of a small business, are contained in Title 2, California Code of Regulations, section 1896 et seq.

To claim the small business preference, which may not exceed 5%, up to $50,000, for any bid, a Bidder must have its principal place of business located in California and must be formally certified by the Department of General Services (DGS), Office of Small Business and DVBE Services (OSDS).

All Bidders claiming the small business preference must submit proof of small business status with the Bidder’s Response.

If a Bidder has received approval from the OSDS verifying its small business status, the Bidder shall submit a copy of their certification approval notice with their Bid Package. In addition, a Bidder shall identify any subcontractors that are certified small businesses and enclose a copy of their OSDS certification approval letter(s) with the Bid Package response.

To determine the lowest responsive Bidder, CRD will adjust the total bid cost for applicable claimed preference(s) and/or incentive(s). CRD will apply preference and/or incentive adjustments to eligible Bidders according to state regulations following verification of eligibility with the DGS/OSDS.

There are three ways to obtain the small business preference:

a) Primary Small Business Preference (Bidder is a small business):

1. A responsive Bidder, certified as a small/micro business in a relevant business category or type, will be granted a preference up to five percent (5%) of the lowest responsive bid. Small business means a responsive/responsible Bidder that is certified by the California Department of General Services as a small business or micro business. The “service” category or business type will most likely apply to this procurement.

2. In granting small/micro business preference, no bid price will be reduced by more than five percent (5%). The cost adjustment is for computation purposes only and does not alter the actual cost offered by the Bidder.

3. Firms desiring small/micro business certification must obtain the Small Business Certification Application (i.e., STD 812 or other form) from DGS/OSDS, fully complete the application, and submit it to DGS/OSDS as instructed in the application.

Prospective bidding firms desiring small business certification assistance may https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise contact the DGS/OSDS by the following means:

Phone: (916) 375-4940 Internet address: https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement- Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled- Veteran-Business-Enterprise Fax: (916) 375-4950, or E-mail: osdshelp@dgs.ca.gov

b) Non-Small Business Subcontractor Preference (Bidder uses small business subcontractors)

(preference not to exceed $50,000)

1. Non-small business means a responsive/responsible Bidder that is not certified by the

California Department of General Services as a small business/micro business.

2. If the tentative low Bidder is not a small/micro business, a bid preference up to five percent (5%) is available to a responsive non-small business claiming twenty-five percent (25%) small business subcontractor participation with one or more small businesses. This preference is authorized pursuant to Title 2, California Code of Regulations section 1896.6, subdivision (b) and Government Code section 14835.

3. If a Bidder claims the non-small business subcontractor preference, the bid response must identify each proposed small business subcontractor, the participation percentage amount committed to each identified subcontractor, and substantial proof to enable verification of each subcontractor’s small business status. The total small business subcontractor participation must equal no less than twenty-five percent (25%) of the total bid price or cost offered.

4. To be granted preference, each proposed small business subcontractor must possess an active small/micro business certification issued by the DGS, must perform a “commercially useful function” under the agreement, and the basic functions to be performed must be identified at the time of bidding.

5. In granting the non-small business subcontractor preference, no bid price will be reduced by more than five percent (5%). The cost adjustment is for computation purposes only and does not alter the actual cost offered by the Bidder.

c) Nonprofit Veteran Service Agency (NVSA) Small Business Preference (preference not to exceed $50,000).

1. Pursuant to Military and Veteran Code section 999.50 et seq., responsive/ responsible nonprofit veteran service agencies (NVSAs) claiming small/micro business preference and verified as such in the relevant category or business type prior to the bid submission due date will be granted a preference up to five percent (5%) of the lowest responsive bid, if the lowest responsive bid is submitted by a Bidder not certified as a small/micro business. The “service” category is the business type that will most likely apply to the procurement.

2. In granting small business preference to NVSAs, no bid will be reduced by more than five percent (5%). The preference cost adjustment is for computation purposes only and does not alter the actual cost offered by the Bidder.

https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise mailto:osdshelp@dgs.ca.gov

3. To be eligible for the NVSA small business preference, the business must:

A. Request preference at the time of bid submission, and B. Become certified as a small business or micro business by the appropriate office of the DGS prior to the bid submission due date.

2. DISABLED VETERAN BUSINESS ENTERPRISE (DVBE) INCENTIVE

https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List- Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise

In accordance with Section 999.5(a) of the Military and Veterans Code, an incentive will be given to bidders who provide DVBE participation. For evaluation purposes only, the State shall apply an incentive to bids that propose California certified DVBE participation as identified on Attachment 3 - Bidder Declaration (GSPD-05-105) and confirmed by the State.

The DVBE incentive amount for awards based on low price will vary in conjunction with the percentage of DVBE participation. The following percentage will apply for awards based on low price.

Confirmed DVBE Participation of:

DVBE Incentive:

(Preference)

5% or Over 5% 4% to 4.99% inclusive 3% 3% to 3.99% inclusive 1%

As applicable: Awards based on low price – the net bid price of responsive bids will be reduced (for evaluation purposes only) by the amount of DVBE incentive as applied to the lowest responsive net bid price. If the #1 ranked responsive, responsible bid is a California certified SB or MB, the only bidders eligible for the incentive will be California certified SB’s or MB’s. The incentive adjustment for awards based on low price cannot exceed 5% or $100,000, whichever is less, of the #1 ranked net bid price. When used in combination with a preference adjustment, the cumulative adjustment amount cannot exceed $100,000.

The following are key elements of the DVBE Incentive Program:

a) The DVBE Incentive is applied during the evaluation process and is only applied to responsive bids from responsible firms proposing the percentage of DVBE participation for the incentive specified in the solicitation.

b) If a certified small business has the highest point score, then the DVBE incentive points will only be calculated for small business Bidders. An intended award to a DGS certified small business cannot be displaced as a result of the award of DVBE preference or incentive points.

c) The DVBE incentive is calculated by including up to 5% of the technical, cost points and administrative points;

d) Goods and/or Services provided by the DVBE firm must meet the definition of a “Commercially Useful Function” (CUF) as defined under Government Codes: 14837;

https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Apply-for-or-Re-apply-as-Small-Business-Disabled-Veteran-Business-Enterprise

14838.6; 14839; 14842; 14842.5 and Military and Veterans Code 999 and 999.6. A DVBE firm not meeting CUF regulations will render the responding firm ineligible for the DVBE Incentive and may render the entire submission as non-responsive.

e) DVBE reporting requirements are specified in General Terms and Conditions (GTC 04/2017), Section 19.

f) Prime Contractors that utilize DVBE Subcontractors to provide services/goods must complete the Prime Contractor’s Certification – DVBE Subcontractor Report (STD 817) upon CRD’s request. A payment of $10,000 or final invoice payment, if contract amount is less than $10,000, will be withheld if the Prime Contractor does not submit a completed STD 817.

H. SUBCONTRACTORS

Prime Contractors that utilize DVBE Subcontractors to provide services/goods must complete the Prime Contractor’s Certification – DVBE Subcontractor Report (STD 817) upon CRD’s request. A payment of $10,000 or final invoice payment, if contract amount is less than $10,000, will be withheld if the Prime Contractor does not submit a completed STD 817.

I. EXECUTIVE ORDER N-6-22 – RUSSIA SANCTIONS

On March 4, 2022, Governor Gavin Newsom issued Executive Order N-6-22 regarding Economic Sanctions against Russia and Russian entities and individuals. “Economic Sanctions” refers to sanctions imposed by the U.S. government in response to Russia’s actions in Ukraine, as well as any sanctions imposed under state law. By submitting a bid or proposal, Contractor represents that it is not a target of Economic Sanctions. Should the State determine Contractor is a target of Economic Sanctions or is conducting prohibited transactions with sanctioned individuals or entities, that shall be grounds for rejection of the Contractor’s bid/proposal any time prior to contract execution, or, if determined after contract execution, shall be grounds for termination by the State.

J. GENERATIVE ARTIFICIAL INTELLIGENCE (GENAI)

The State of California seeks to realize the potential benefits of GenAI, through the development and deployment of GenAI tools, while balancing the risks of these new technologies.

Bidder / Offeror must notify the State in writing if it: (1) intends to provide GenAI as a deliverable to the State; or (2), intends to utilize GenAI, including GenAI from third parties, to complete all or a portion of any deliverable that materially impacts: (i) functionality of a State system, (ii) risk to the State, or (iii) Contract performance. For avoidance of doubt, the term “materially impacts” shall have the meaning set forth in State Administrative Manual (SAM) § 4986.2 Definitions for GenAI.

Failure to report GenAI to the State may result in disqualification. The State reserves the right to seek any and all relief to which it may be entitled to as a result of such non-disclosure.

Upon notification by a Bidder / Offeror of GenAI as required, the State reserves the right to incorporate GenAI Special Provisions into the final contract or reject bids/offers that present an unacceptable level of risk to the State.

Government Code 11549.64 defines “Generative Artificial Intelligence (GenAI)” as an artificial intelligence system that can generate derived synthetic content, including text, images, video, and audio that emulates the structure and characteristics of the system’s training data.

K. TARGET AREA CONTRACT PREFERENCE ACT (TACPA) PROGRAM

a) This solicitation provides for the optional TACPA preference. Bidders are not required to apply for this preference. Denial of the TACPA preference request is not a basis for rejection of the bid/offer.

b) The TACPA workplace and workforce preferences will be evaluated for this solicitation. California-based companies seeking TACPA preferences will need to complete and submit preference request forms with the bid/offer. The following webpage contains required preference request forms and an interactive map to determine if a business is located within a TACPA qualified zone:

https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division- Services-List-Folder/Request-Target-Area-Contract-Preference

c) By submitting TACPA forms, a bidder given a TACPA preference agrees to the

TACPA contract provisions required by GC Section 4535 and provided in section

1896.40 of Title 2 of the California Code of Regulations (2 CCR 1896.40) in addition to requirements specified on the TACPA form STD 830.

L. BILLING INFORMATION

The Supplier shall submit invoices (including the purchase order number) to the following address:

651 Bannon Street, Suite 200

Sacramento, CA 95811 ATTN: Accounting

Or

Email: Accounting@calcivilrights.ca.gov https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Request-Target-Area-Contract-Preference https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Request-Target-Area-Contract-Preference mailto:Accounting@calcivilrights.ca.gov

ATTACHMENT 1: BIDDER’S PRICE SHEET

Bidder to provide price here.

Business Name: ___________________________________________________________________

Renewal Term: June 26, 2026 to June 25, 2028 (2 years)

ITEM

NO. DESCRIPTION QTY

UM UNIT PRICE Year EXTENDED TOTAL

Zendesk Suite Enterprise For assigning agent to seats

150 EA X $ X 2 = $

Copilot For agents to access AI Copilot Add on

Advance Data Privacy and Protection For agents to get access to ADPP Addon

Premier Essentials 24/7 support and digital access to schedule session with customer advocacy

1 EA x $ x 2 = $

GRAND TOTAL: $_______________________________

*Each term will be billed annually.

ATTACHMENT 2: BIDDER AND CERTIFICATION SHEET

The bidder shall sign and return this form. Please type or print clearly and legibly.

Company Name

Address, City, State, Zip

Phone

Fax Number

Email Address

Website Address

Indicate your organization type: ☐ Sole Proprietorship ☐ Partnership ☐ Corporation

Indicate the applicable employee and/or corporation number:

Federal Tax ID#: _______________________ California Corporation#: ______________________

CA Seller’s Permit#: _____________________ CA Secretary of State#: ______________________

Indicate applicable license and/or certification information:

Will you and/or your subcontractor(s) be using or offering GenAI technology, model, service, or system (collectively, "product")? ☐ Yes ☐ No

GenAI Definition: An artificial intelligence system that can generate derived synthetic content, including text, images, video, and audio that emulates the structure and characteristics of the system's training data.

This bid is good through: _____________________________________________________ Are you certified with the Department of General Services, Office of Small Business Certification and Resources (OSDS) as:

California Small Business ☐ Yes ☐ No If yes, enter certification number: __________________

Disabled Veteran Business Enterprise ☐ Yes ☐ No If yes, enter certification number: __________

NOTE: A copy of your Certification may be included if any of the above items is checked “Yes”. If an application is pending, include date application was submitted to OSDS: ______________________

By signing below Bidder swears under penalty of perjury that this bid is true and correct, and that Bidder has read and understands all documents contained herein.

Name of Authorized Official & Title (Print)

Signature

Date Executed

ATTACHMENT 3: BIDDER DECLARATION FORM

Bidder must complete and return the Bidder Declaration Form. If subcontractors will be utilized in the completion of the goods being requested, each subcontractor must be identified on this form.

The Bidder Declaration form can be found at the website:

https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/gspd05-105.pdf

ATTACHMENT 4: DARFUR CONTRACTING ACT CERTIFICATION

Bidder must complete and return the Darfur Contracting Act Certification form if applicable.

Bidders who have had any business activities or other operations outside of the United States within the previous three years must sign and return this form. The Darfur Contracting Act Certification form can be found at the website:

https://www.documents.dgs.ca.gov/dgs/FMC/GS/PD/PD_1.pdf

ATTACHMENT 5: POSTCONSUMER RECYCLE-CONTENT CERTIFICATION

Bidders must certify the recycled-content of each product that is listed on the Bidder’s Price Sheet.

The CalRecycle 74 form can be found at the website:

https://www2.calrecycle.ca.gov/Docs/Web/111480

Guidance on how to complete the CalRecycle 74 form for vendors can be found at:

https://calrecycle.ca.gov/buyrecycled/stateagency/form74guide/

ATTACHMENT 6: PAYEE DATA RECORD (STD 204)

A completed Std. 204 is required by the State in order for a vendor to receive payment. The name on the Std. 204 must match the name under which the bid is submitted.

The Payee Data Record (Std. 204) form can be downloaded from the internet at:

https://www.documents.dgs.ca.gov/dgs/fmc/pdf/std204.pdf https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/gspd05-105.pdf https://www.documents.dgs.ca.gov/dgs/FMC/GS/PD/PD_1.pdf https://www2.calrecycle.ca.gov/Docs/Web/111480 https://calrecycle.ca.gov/buyrecycled/stateagency/form74guide/ https://www.documents.dgs.ca.gov/dgs/fmc/pdf/std204.pdf

ATTACHMENT 7: DISABLED VETERAN BUSINESS ENTERPRISE DECLARATIONS

(DGS PD 843)

Bidders must complete and return the Disabled Veteran Business Enterprise Declarations (DGS PD 843) form if applicable. Only Certified DVBE Bidders are required to complete and return the form.

The State requires a completed DGS PD 843 when a DVBE contractor or subcontractor will provide materials, supplies, services or equipment [Military and Veterans Code Section 999.2]. Violations are misdemeanors and punishable by imprisonment or fine and violators are liable for civil penalties. All signatures are made under penalty of perjury.

The DVBE Declarations form can be found at the website:

https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/pd_843.pdf

ATTACHMENT 8 – CALIFORNIA CIVIL RIGHTS LAWS ATTACHMENT

All Contractors must complete the California Civil Rights Laws Attachment and include it with the response. Applicable for contracts in the amount of $100,000.00 or above. DGS OLS 04 (Rev.

01/17).

Refer to the following link:

https://www.dgs.ca.gov/-/media/Divisions/OLS/Forms/CALIFORNIA-CIVIL-RIGHTS-LAWS- ATTACHMENT.pdf

ATTACHMENT 9 – TARGET AREA CONTRACT PREFERENCE ACT

The TACPA preference will be granted for this RFQ.

The TACPA form can be downloaded from the internet at:

https://www.documents.dgs.ca.gov/dgs/fmc/pdf/std830.pdf https://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/pd_843.pdf https://www.dgs.ca.gov/-/media/Divisions/OLS/Forms/CALIFORNIA-CIVIL-RIGHTS-LAWS-ATTACHMENT.pdf https://www.dgs.ca.gov/-/media/Divisions/OLS/Forms/CALIFORNIA-CIVIL-RIGHTS-LAWS-ATTACHMENT.pdf https://www.documents.dgs.ca.gov/dgs/fmc/pdf/std830.pdf

D. QUOTE REQUIREMENTS AND INFORMATION
1. Electronic PDF quote responses must be received by 4/16/26 for quote response submission deadline at 2:00 p.m. Email quote response to:
bidsubmission@calcivilrights.ca.gov
1. SMALL BUSINESS PREFERENCE
2. DISABLED VETERAN BUSINESS ENTERPRISE (DVBE) INCENTIVE
ATTACHMENT 8 – CALIFORNIA CIVIL RIGHTS LAWS ATTACHMENT
ATTACHMENT 9 – TARGET AREA CONTRACT PREFERENCE ACT

File details come from the government source that posted it. Updated .