RFQ 19PK3320Q5982.pdf

U.S. Embassy, Islamabad

Date: May 05, 2020

To: Prospective Offerors

Subject: Request for Quotations number 19PK33-20-Q-5982 for Preventive Maintenance Services for Wastewater Collection and Treatment Systems (Jet Inc.) U.S. Embassy Islamabad, Pakistan.

Enclosed is a Request for Quotations (RFQ) Preventive Maintenance Services for Wastewater

Collection and Treatment Systems (Jet Inc.) U.S. Embassy Islamabad, Pakistan. If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard

Form 1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable quotation at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Your quotation must be submitted through courier services if they are operating in the country by then or email to Islamabad-GSO-Contracting@state.gov using subject (19PK33-20-Q-5985)" on or before June 04, 2020, 1500Hours. No quotation will be accepted after this time.

Best Regards, David H. Haskett

Contracting Officer

Embassy of the United States of America

Islamabad, Pakistan

TABLE OF CONTENTS

Section 1 - The Schedule

• SF 18 or SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19PK33-20-Q-5982, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19PK33-20-Q-5982, Schedule of

Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement

Section 2 - Contract Clauses

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 4 - Evaluation Factors

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

Section 5 - Representations and Certifications

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449

RFQ NUMBER 19PK33-20-Q-5982

PRICES, BLOCK 23

1.0 INTRODUCTION

1.1 The United States Department of State (DOS) requires services at the unclassified clearance level, to provide maintenance services for the sanitary Sewer Collection System and the

Wastewater Treatment System at the U.S. Embassy, Islamabad in accordance with Statement of

Work (SOW).

1.2 The Wastewater treatment and collection systems to be maintained are as follows:

• Sanitary Sewer Collection System

• Wastewater Treatment Plant

1.3 The Overseas Buildings Operations (OBO) has a requirement to obtain wastewater treatment plant maintenance services to execute this work, including logistics, customs, shipping, transportation, labor, wastewater treatment chemicals, tools, wastewater treatment testing kits/equipment, administrative and all associated management support functions. The wastewater treatment service contract includes but is not limited to combinations of physical methods, chemical methods, equipment servicing and testing to control wastewater-related issues such as flow control, blower maintenance & operation, air diffuser operation and adjustment, activated sludge aeration

(Dissolved Oxygen), clarifier cleaning and operation, weir cleaning and adjustment, air-lift pumps operation and adjustment, filtration cleaning and operation (if applicable), disinfection control, effluent testing and adjustment. All work shall comply with the requirements described in the following, as a minimum:

• AWWA Standards (American Water Works Association)

• ANSI Standards

• SDS Regulations

• ASTM D NFPA Codes UL Standards IEEE Standards

• NEMA Standards

• OSHA Standards

• And all applicable manufacturer O&M and installation instructions/requirements.

2.0 OBJECTIVES

2.1 The purpose of this scope of work is to define the requirements for the preventive maintenance of the wastewater collection and treatment systems located at the US Embassy Compound. All work shall be executed in accordance with SOW, approved wastewater treatment plant practices and shall be compliant with all applicable local and federal safety, equipment and building codes and standards. The intent of this service contract is as follows:

Sanitary Sewer Collection System: to optimize the performance of the collection system and reduce (or eliminate) the frequency of overflows, basement back-ups, sewer pipe failures, lift station failures and peak flows.

Wastewater Treatment Plant: to adjust the wastewater treatment plant based on plant operating parameters, descale and adjust plant operations, prevent/monitor/ plant corrosion, verify local operating procedures within the manufacture’s guidelines, and familiarize operators on wastewater treatment plant operations and regulations.

3.0 TYPE OF CONTRACT

This is a firm fixed price contract payable entirely in Pakistani Rupee (PKR) however, U.S.

firms may submit their proposals in US Dollars and they will be paid in USD. Prices for all

Contract Line Item Numbers (CLIN) shall include proper disposal of toxic substances where applicable. No additional sums will be payable for any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required. The contract price will not be adjusted due to fluctuations in currency exchange rates.

4.0 PERIOD OF PERFORMANCE

The contract will be for a period of one-year, with a maximum of four one-year optional period of performance.

5.0 PRICING

The rates below include all costs associated with providing preventive maintenance services in accordance with the attached scope of work, and the manufacturer’s warranty including materials, labor, insurance (see FAR 52.228-4 and 52.228-5), overhead and profit.

5.1 Base Year

The Contractor shall provide the services shown below for the base period, starting on the date stated in the Notice to Proceed and continuing for a period of 12 months.

CLIN

Description Quantity of Equipment

Type of services

No. of service

Unit price / service

Total per year ($)

Wastewater Treatment Plant

Semi

Annual

Twice yearly

(2 per year)

Sewage Lift Station 4

Semi

Annual

Operator testing, technical analysis report

Semi

Annual

004 Review, inspection & report

Total Base Year

5.2 Option Year 1

The Contractor shall provide the services shown below for Option Year 1, starting one year after the date stated in the Notice to Proceed and continuing for a period of 12 months.

Equipment

Type of services

No. of service

Unit price / service

Total per year ($)

Wastewater Treatment Plant

Semi

Annual

Semi

Annual technical analysis, report

Total Option Year 1

5.3 Option Year 2

The Contractor shall provide the services shown below for Option Year 2, starting two years

Equipment

Type of services

No. of service

Unit price / service

Total per year ($)

Wastewater Treatment Plant

Semi

Annual

Semi

Annual

Total Option Year 2

5.4 Option Year 3

The Contractor shall provide the services shown below for Option Year 3, starting three years

Equipment

Type of services

No. of service

Unit price / service

Total per year ($)

Wastewater Treatment Plant

Semi

Annual

Semi

Annual

Total Option Year 3

5.5 Option Year 4

The Contractor shall provide the services shown below for Option Year 4, starting four years

Equipment

Type of services

No. of service

Unit price / service

Total per year ($)

Wastewater Treatment Plant

Semi

Annual

Semi

Annual

Total Option Year 4

5.6 Total for all years:

Base Year $

Option Year 1 $

Option Year 2 $___________

Option Year 3 $____________

Option Year 4 $____________

TOTAL $ _

5.7 Repair Option Repairs are NOT included under this agreement and are to be done outside this contract. However, we would like to have current labor rates in the event that there is an issue discovered during the preventive maintenance of the specified equipment. Please provide your current labor rates in the Repair Option fields below. Any necessary repairs or parts will be submitted for approval and then billed against a separate purchase order (PO). The Contractor is not approved to do any additional work without approval.

Repair Labor Rates

Base Year $__________/hr.

Option Year 1 $__________/hr.

Option Year 2 $__________/hr.

Option Year 3 $__________/hr.

Option Year 4 $__________/hr.

5.8 Emergency Service Option Emergency Service is NOT included under this agreement and will be billed outside this contract. However, we would like to have the rates in the event of an emergency. Emergency Service, with a four-hour response time, must be available 24-hours per day, 365 days a year. Submit cost for Emergency Services below. Please indicate how the emergency service will be billed (hourly, trip charge, etc.).

Emergency Service Rates

Base Year $_______________

Option Year 1 $_______________

Option Year 2 $_______________

Option Year 3 $_______________

Option Year 4 $_______________

6.0 NOTICE TO PROCEED

After Contract award and submission of acceptable insurance certificates and copies of all applicable licenses and permits, the Contracting Officer will issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from date of Contract award unless the Contractor agrees to an earlier date) on which performance shall start.

7.0 Value Added Tax (VAT)

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because it is not levied in Pakistan.

CONTINUATION TO SF-149

RFQ NUMBER 19PK33-20-Q-5982

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION / SPECIFICATIONS / WORK STATEMENT

8.0 SCOPE OF WORK

8.1 The Contractor shall provide services to perform the required system maintenance and report the results. The wastewater collection and treatment system service contract shall clean and preserve the collection system, wastewater treatment plant, and plant discharge effluent conveyance system. The contract shall also establish a cost-effective wastewater treatment program to meet all effluent discharge goals with cost-effective, safe, and environmentally acceptable processes.

8.2 The sanitary sewer collection and wastewater treatment maintenance contractor shall provide a “support service wastewater collection and treatment” contract. The support service wastewater treatment contract shall involve joint responsibilities between the US Embassy Facility Management staff and the wastewater system collection and treatment Contractor.

8.3 The Service program shall consist of the US Embassy Facility Management staff conducting routine

(daily/weekly) operator testing of the wastewater collection and treatment systems and monthly e-mailing the results to the wastewater treatment contractor, with copy to OBO/FAC (water_testing_group@state.gov).

The contractor will then be responsible for conducting a technical analysis of the routine wastewater treatment testing results from the embassy. The contractor will then respond to the embassy within 24 hours to direct the embassy facility management staff to make any changes to the collection system and/or treatment plant operations to reestablish effective and efficient wastewater treatment to meet discharge standards.

8.4 The Contractor shall visit the US Embassy semi-annually (2 times a year – every 6 months) for 2-day consecutive intervals (agreed to between the COR, Facility Manager, and the Contractor). The contractor shall be responsible for all logistics including but not limited to transportation and hotel reservations for their staff.

8.5 The Contractor shall provide documented chemicals that have a storage life expectance of at least 1 year.

8.6 The Contractor shall determine the dosage levels of chemicals and stay within the operating parameters specified under Attachment 01- Statement of Work.

8.8 The Contractor shall provide 16 hours of instruction annually in English to familiarize operators in necessary water treatment tests, the control ranges for each treatment chemical, safe handling of equipment and chemicals, and new water treatment procedures/technologies.

8.9 During each site visit to the plant, the Contractor shall review the plant operator daily operating logs to verify safe and effective operation of the plant. The Contractor will highlight all areas where plant-operating conditions are outside of acceptable operating range and shall provide instruction on how to correct the deficiency.

8.10 The Contractor shall review the routine wastewater treatment testing results from the US Embassy monthly and respond to the facility management staff at the US Embassy within 24 hours if changes to the collection system and/or treatment plant operations are recommended to reestablish effective and efficient wastewater treatment to meet discharge standards. This contract shall also discuss the wastewater treatment plant conditions and the water quality of the effluent with the COR, Facility Manager and operating engineers and follow up with a written service report within ten (10) business days after each visit. The report shall be in English and contain the results of wastewater treatment contractor’s on-site tests, comments on the status of each system, and specific recommendations for action if necessary.

8.11 The Contractor shall perform the required services as described in Attachment 01 – Statement of

Work (SOW).

9.0 GENERAL REQUIREMENTS

9.1 This statement of work (SOW) describes the preventive maintenance and testing services and deliverables to be performed by the contractor at the NEC Compound, U.S. Embassy Islamabad, Pakistan.

9.2 The assigned Contracting Officer and Contracting Officer's Representative are the sole points of contact for all technical and contractual discussions or issues regarding the scope of work and its intent and execution. The contractor shall take no direction verbal or otherwise from personnel other than the

Contracting Officer or Contract Officer's Representative.

9.3 This Statement of Work requires the Contractor to provide site assessment and survey services, project management, professional wastewater treatment services, wastewater treatment logistics and material procurement services, preventive maintenance and testing services, cost estimating and scheduling services, and general support services for this wastewater treatment maintenance contract.

9.4 Reserve.

9.5 This statement of work and applicable deliverables and documents as developed by the contractor and accepted by the USG shall serve as the basis for describing and delineating the scope of the required services and work limits for service contract to be furnished and executed by the contractor.

9.6 All deliverables, documents, proposals, etc. submitted by the contractor under this statement of work shall remain the property of the USG. All USG documents and data provided to the contractor shall remain the property of the USG. The contractor shall limit duplication and dissemination of all USG documents and contractor developed documents under this statement of work to/within the contractor’s execution team.

Duplication or distribution of project documents outside the contractor’s team is strictly prohibited without the express written approval and authorization of the Contracting Officer. Upon completion of each service visit all documents, electronic media, photos, etc. shall be submitted to the USG, including all documents and data that the USG provided to the contractor. All service contract documents and media shall be submitted to the USG along with the contractor’s service report.

9.7 The Contractor shall schedule, coordinate and arrange all work so as to cause the least interference with the normal occurrence of post operations. In those cases where some interference is unavoidable, the

Contractor shall make every effort to minimize the impact of the interference and its effects on the occupants or users. All detailed work schedules required by this statement of work shall be electronically documented and updated and made available to the Contracting Officer's Representative (COR) upon request, oral or written. If the COR determines that the Contractor’s schedule conflicts with critical post operations, the

Contractor shall modify the schedule as required.

9.8 The contractor shall ensure that all Embassy/Post facilities, equipment and systems recommended for and maintained or installed by the contractor are done so with the highest quality and cost effective materials, finishes, fixtures, equipment and system that provide for sustained operational reliability, dependability and durability. The contractor shall assure that any equipment/wastewater treatment chemicals furnished and installed are maintainable and equipment/parts can be readily replaced with locally available supplies and services, as practical taking into consideration local economy and resources. The contractor shall utilize reliability-centered maintenance (RCM) principles and methodologies during and for all project activities and tasks. Uniformity of parts and components shall be taken into consideration to maximize part interchangeability with other existing Post systems. Except as otherwise directed by the contracting officer all parts, materials, components, equipment, systems, etc. furnished by the contractor shall be new – not used or manufactured by third party entities. Except as otherwise directed by the contracting officer, all replacement or warranty parts shall be new and equal to or better than manufacturer recommended replacements.

9.9 After review of the USG Statement of Work and provided technical data by the contractor, any discrepancies, errors, conflicts, etc. that are discovered by the contractor, the contractor shall forward those items to the CO via written correspondence. Submittal of this written correspondence shall be completed, within 3 days upon receipt of the US Government Statement of Work.

a) The contractor shall provide 3 customer references of similar scope of work and its US dollar value.

b) The Contractor will not use any method or substances that may cause damage to the equipment or systems.

Any damage or loss through negligence and/or maintenance practices by the Contractor, sub-contractor, or

Contractor's staff shall be the whole responsibility of the Contractor. The U.S. Embassy, Islamabad, Pakistan will require the Contractor to repair/replace any damaged systems or pay for the cost of rectification.

c) The Contractor must, for the duration of the contracted Services, continue to maintain a quality control process that has been agreed to by the U.S. Embassy, Islamabad, Pakistan COR and the Contractor.

d) The Contractor shall provide the technician’s resume and training documentations within twenty (20) calendar days of the notice to proceed.

9.10 No work on any portion of the collection system or the wastewater treatment plant shall be permitted on the last regular workday of the week. All work under this contract must be scheduled to assure that the day following the work is a normal working day for the US Embassy. Further, the contractor must certify availability to return immediately to the US Embassy compound to correct any operating issues that may arise following contractor work.

10.0 WASTEWATER TREATMENT AND COLLECTION SYSTEM SPECIFICATIONS

10.1 All equipment, chemicals, and testing procedures and kits shall be approved by the COR prior to use in the service contract.

10.2 The contractor will be responsible for submitting the manufacture specifications; MSDS sheets and equipment cut sheets for all equipment, chemicals (including chemical composition), and testing procedures in both English and Urdu (if Possible) languages.

10.3 The Contractor shall test the wastewater treatment system for proper operating conditions through field-testing and shall adjust the plant to bring it into compliance with the required operating parameters as specified in Attachment 01- Statement of Work.

10.4 The Contractor will be responsible for the sewer collection system cleaning, inspection and maintenance as specified in Attachment 01- Statement of Work.

11.0 SAFETY HEALTH AND ENVIROMENTAL MANAGEMENT (SHEM)

11.1 The Contractor shall take all reasonable and proper safety precautions to prevent death or injury to any person or damage to any property at the US Embassy Islamabad, Pakistan NEC Compound and in particular all equipment used by the Contractor shall be used in such a manner and maintained so as to minimize the danger of accident, death, injury, loss or damage arising from the use of such equipment. In addition to relevant statutory requirements, standards and other provisions of this Contract, the Contractor shall have the following requirements:

a) The Contractor’s personnel shall be knowledgeable with and adhere to all relevant occupational health and safety rules, regulations, standards, and SDS sheets.

b) All electrical equipment and associated materials for the Services Contract comply with UL requirements.

c) Follow all NFPA guidelines against fire, production of smoke or the venting of any noxious substances.

d) Ensure that the Contractor’s personnel comply with all safety procedures and requirements.

e) Ensure that the Contractor’s personnel are adequately trained and instructed in the safe and correct usage, handling and operation of materials and equipment relevant to the Services and provide reasonable proof of such to the US Embassy Islamabad, Pakistan on request.

f) Ensure the Contractor’s personnel are certified as having completed occupational health and safety training and have been issued all the necessary Personal Protection Equipment (PPE) required for safe implementation of this contract.

g) Training program(s) shall be presented and must satisfy the US Embassy Islamabad, Pakistan during the submittal process.

12.0 MAINTENANCE SPECIFICATION DETAILS

12.1 Precedence of Specifications. If and to the extent that there is an inconsistency between this maintenance specification and any Manufacture’s maintenance specification, the Manufacture’s maintenance specification shall prevail.

12.2 Hours of Work. The Contractor shall schedule all preventive maintenance during normal working hour which are defined as 08:00 TO 16:30, inclusive of periodic maintenance that may be required on

Saturdays, with the exception of any regular or special public holidays on which the US Embassy

Compound is not open, or as agreed with the US Embassy prior to commencement of the contract.

13.0 CONTRACTING OFFICER REPRESENTIVE and POST CONTROL OFFICER

13.1 All technical questions concerning the scope and requirements of the U.S. Embassy, Islamabad, Pakistan wastewater treatment service contract shall be directed to the Contracting Officer’s Representative

(COR): Building Engineer Mechanical OR Facility Manager.

13.2 The Sr. Facility Engineer will be the contractor’s point of contact (POC) at the U.S. Embassy, Islamabad, Pakistan. All questions concerning coordination of wastewater treatment service activities while at post shall be directed to the Point of Contact (POC)/COR: Building Engineer Mechanical.

14.0 PERFORMANCE CRITERIA

14.1 Performance Objective

The objective of this Agreement is to provide, within the Term of this Contract, a professional level of service, which provides:

• US Embassy satisfaction in respect to the maintenance of wastewater collection and treatment system;

prompt reaction to any change in arrangements or operational requirements of the US Embassy.

• Compliance with the statutory and regulatory provisions of the laws of the jurisdiction.

• Best in class practices within the industry.

• Risk reduction for the US Embassy.

• Preservation of asset value; and

• Reduction in operating costs.

The Contractor agrees that its performance under the Contract shall be measured against performance criteria specified in this document or otherwise agreed at the time of commencement.

14.2 Performance Benchmarks

The Contractor must for the duration of the contracted Services continue to maintain a quality control process, which has been agreed by the US Embassy and the Contractor. The Contractor must allow the US

Embassy access to the quality control system as well as the relevant quality systems of its subcontractors to enable monitoring and quality auditing of the maintenance service.

The US Embassy may reject any aspect of the Services that fails to comply with the requirements of the

Contract, or its quality system, at any time.

14.3 Performance Monitoring and Reporting

The Contractor shall monitor its own performance against the criteria and benchmarks identified in this document and shall provide reports when reasonably required by the US Embassy.

15.0 ACCESS TO GOVERNMENT BUILDINGS AND STANDARDS OF CONDUCT

15.1 The Contractor shall designate a representative who shall supervise the Contractor’s technicians and be the Contractor's liaison with the US Embassy Islamabad, Pakistan. The Contractor's employees shall be on-site only for contractual duties and not for any other business or purposes. Contractor employees shall have access to the systems dedicated rooms with or without security escorts, only with specific permission by the Facility Manager, Contracting Officer, or the COR.

15.2 Personnel Security: The US Embassy reserves the right to deny access to U.S owned and U.S.-operated facilities to any individual. The Contractor shall provide the names, biographic data and police clearance on all Contractor personnel, who shall be used on this contract prior to their utilization on this contract.

15.3 Standards of Conduct.

15.3.1 General: The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as necessary. Each Contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The US Embassy reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

15.3.2 Uniforms and Personal Equipment: The Contractor's employees shall wear clean, neat and complete uniforms when on duty: The Contractor shall provide, to each employee and supervisor, uniforms and personal equipment. The Contractor shall be responsible for the cost of purchasing, cleaning, pressing, and repair of the uniforms.

15.3.3 Neglect of Duties: Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

15.3.4 Intoxicants and Narcotics: The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.

16.0. SOFTWARE, LICENSES AND PASSWORDS

Copies of any and all software and licenses needed to control or to adjust the communications module shall be given to the post upon completion of the work.

17.0 DELIVERABLES

The following items shall be delivered under this contract:

Description QT

Y Delivery Date Deliver to Names, biographic data, police clearance on Contractor personnel (#15.2)

1 30 days after contract award COR

Certificate of Insurance (#18.2) 1 30 days after contract award CO

Checklist signed by Contractor’s employee (Attachment 01- SOW)

1 After completion of each maintenance service

COR

Invoice (#16) 1 After completion of each maintenance service

COR

18.0 INSURANCE REQUIREMENTS

18.1 Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor’s personnel in the performance of this Contract.

The Contractor’s assumption of absolute liability is independent of any insurance policies.

18.2 Insurance. The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this Contract, whatever insurance is legally necessary. The Contractor shall carry the following minimum insurance:

18.3 Public Liability Insurance:

-Bodily Injury US$500 per occurrence US$2,500 Cumulative -Property Damage US$500 per occurrence US$2,500 Cumulative

18.4 Worker's Compensation Insurance. The Contractor agrees to provide all employees with worker's compensation benefits as required under local laws (see FAR 52.228-4 “Worker’s Compensation and War- Hazard Insurance Overseas”).

19.0 LOCAL LAW REGISTRATION

If the local law or decree requires that one or both parties to the contract register the contract with the designated authorities to ensure compliance with this law or decree, the entire burden of this registration shall rest upon the Contractor. Any local or other taxes which may be assessed against the Contract shall be payable by the Contractor without Government reimbursement.

20.0 QUALITY ASSURANCE PLAN (QAP).

20.1 Plan. This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QAP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the Contract. The role of the Government is to conduct quality assurance to ensure that Contract standards are achieved.

Performance Objective PWS Para Performance Threshold Services.

Performs all services set forth in the performance work statement (PWS)

1 thru 12 All required services are performed and no more than one

(1) customer complaint is received per visit.

20.2 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

20.3 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per visit. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

20.4 Procedures.

20.4.1 If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they should immediately contact the COR.

20.4.2 The COR will complete appropriate documentation to record the complaint.

20.4.3 If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

20.4.4 If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

20.4.5 The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

20.4.6 If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

20.4.7 The COR will consider complaints as resolved unless notified otherwise by the complainant.

20.4.8 Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

21.0 TRANSITION PLAN/CONTACTS

Within 5 days after contract award, the Contracting Officer may ask the contractor to develop a plan for preparing the contractor to assume all responsibilities for preventive maintenance services. The plan shall establish the projected period for completion of all clearances of contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

21.1 On site contact. The following are the designated contact personnel between the US Embassy and the Contractor.

- Facility Manager

- Building Engineer Mechanical

22.0 SUBMISSION OF INVOICES

The Contractor shall submit an invoice after each preventive maintenance service has been performed.

Invoices must be accompanied by a signed copy of the Maintenance Checklist for the work performed including parts replacement and break down calls, if any. No invoice for preventive maintenance services will be considered for payment unless accompanied by the relevant documentation.

The Contractor should expect payment 30 days after completion of service or 30 days after receipt of invoice at the Embassy’s payment office, whichever is later. Invoices shall be sent to:

U.S Embassy Islamabad, Pakistan.

Contractor/vendor shall submit two invoices- Each invoice shall include invoice number, purchase order/contract number, date issued, brief description of supplies/services provided, quantities, unit and total price, and signed by the signing authority. One copy clearly marked DUPLICATE copy for GSO original submitted to FMO e-mail to undersigned Islamabad_GSO_Procurement@state.gov

One original invoice to Financial Management Officer (FMO), at address given below. Financial Management Officer (FMO) US Embassy, Diplomatic Enclave, Ramna-5, Islamabad or e-mail to:

islamabadfmc-invoice@state.gov

Please note: Mode of Payment - Net 30 will be commenced on the date of receipt of invoice in the US Embassy Financial Management Centre.

ATTACHMENT 01 - STATEMENT OF WORK

Wastewater Collection and Treatment System

I. GENERAL INFORMATION:

The United States Embassy in Islamabad requires professional services and contractor cost proposals to perform preventive maintenance services of the facility’s Wastewater Collection and Treatment System.

II. PROJECT REQUIREMENTS:

1. The sanitary sewer collection system includes the following:

Sanitary Sewage Manholes Quantity: 25

Storm Sewer Manholes Quantity: 121

Oil/water Separators Quantity: 7

Grease Trap: 6

Lift Stations Quantity: 4

No. of Pumps: 8

Manufacturer: GOULDS, Model: B4XD, B4XD, B3Sdx, B3Sdx, B4NS, B4NS

Electrical: All Pumps (HP=15, voltage=400, Hz=50, phase=3)

2. The wastewater treatment package plant information is as follows:

Wastewater Treatment Package Plant Manufacturer:

PH-1 (JET Incorporated, Model No: 3000 Series JET Wastewater Treatment Plant)

PH-2 (JET Incorporated, Model No: 3000 Series JET Wastewater Treatment Plant)

Tertiary Filter Manufacturer:

PH-1 HARMSCO USA, Model No.: HUR90HP, (DESIGN FLOW RATE 90 GPM MAX.)

PH-2 HARMSCO USA, Model No.: HUR150HP, (DESIGN FLOW RATE 100 GPM MAX.)

PH-1 (The plant’s rated capacity is 50000 gallons per day domestic sewage)

PH-2 (The plant’s rated capacity is 65000 gallons per day domestic sewage)

DESCRIPTION OF EQUIPMENT:

Exhibit 1 provides a detailed equipment list of the items to be maintained.

III. GENERAL REQUIREMENTS:

The Contractor shall provide all labor, tools, and materials required to carry out all preventive maintenance as outlined in this SOW. US Embassy staff may have service manuals for all equipment included in this

SOW. If they do not, the Contractor shall assist Embassy Staff in obtaining the manuals.

IV. SCOPE OF WORK - PREVENTIVE MAINTENANCE

Contractor shall provide all materials, supervision, labor, tools and equipment to perform preventive maintenance. All personnel working in the vicinity shall wear and /or use appropriate safety protection while all work is performed. Any questions or injuries shall be brought to the attention of the Post Occupation

Safety and Health Officer (POSHO) immediately. Safety Data Sheets (SDS) shall be provided by the

Contractor for all HAZMAT materials. Copies shall be submitted to the COR for approval. At the time of

Semi-annually preventive maintenance the contractor also performs monthly and quarterly task.

At a minimum, the following work must be done:

Wastewater Collection and Treatment Plant Preventive Maintenance:

i.MAINTENANCE DESCRIPTION:

The maintenance tasks and procedures provided below describe the checks, tests, analysis and tasks required to perform annual, semi-annual and quarterly preventive maintenance for the wastewater collection system and treatment plant.

ii.SAFETY & SPECIAL INSTRUCTIONS:

1. Follow procedures in the O&M Manuals for specific equipment.

2. Follow site safety procedures and your supervisor’s instructions.

3. Record and report any equipment damage or deficiencies.

4. Record maintenance information.

5. Maintenance personnel shall be trained on the health hazards of working near sewage plant operations.

6. Maintenance personnel shall be trained certified, have appropriate equipment and safety plans before and

Post approval prior to confined space entry.

7. Follow the manufacturer’s instructions.

8. Wear proper protective equipment.

9. DO NOT ENTER THE SEPTIC TANK. Hazards exist in a septic system. All precautions must be followed when inspecting the system. Keep tank openings covered at all times. Only authorized service personnel should service a septic system. Lethal gases, high voltage electricity, and other deadly hazards associated with the system. Only qualified service staff should open access ports and/or covers. Infectious organisms exist in a septic tank. If any contact with wastewater, immediately wash and disinfect all exposed areas and contact personal physician. Failure to do so could result in severe sickness or death. DO NOT use flame or spark near a septic tank access point. Gases emanating from septic tanks can explode if ignited or deadly if inhaled.

iii.MAINTENANCE PROCEDURES:

Listed below are preventive maintenance procedures of a typical wastewater collection system and package treatment plant. The PM frequencies should be evaluated by the Post and adjusted based on local conditions and manufacturer’s recommendations.

Wastewater Collection System

Sewage Lift Station

Semi-Annually:

1. Inspect each lift station in the sanitary collection system and assure that all pumps are operational, that all pump control systems are operating correctly, that on-off floats and high-level alarm floats are operating correctly, and that pump lead-lag controls are operating correctly.

2. Check lift station lighting, power and ventilation systems for proper operation.

3. Check for leaks on suction and discharge piping, seals, packing glands, etc., make minor adjustments as required.

4. Disconnect the lift station pumps discharge pipe from the inlet bar screen of equalization tank, and then connect it to the existing by-pass system.

5. Drain the wastewater from all the tanks.

6. Remove all the sludge and deposits from the tanks.

7. Wire brush, clean and power wash the lift station.

8. Remove the pumps, check and clean.

9. Check the air diffuser and clean.

10. Paint all rusted metal.

11. Connect the lift station pumps discharge pipe back to the inlet bar screen.

12. Clean-up area and return to normal service.

13. Inspect electrical wiring for damage.

14. Check V-belts for proper tension and wear. Replace when necessary

Sewage Collection System

1. Storm Drain Manholes. Remove cover, remove mud and debris, examine interior, clean storm outfalls and sediment ponds, clean work area and remove all debris

2. Sanitary Sewage Manholes. Remove cover, observe flow through manhole, remove mud and debris, examine interior, thoroughly ventilate manhole if cleaning is required, clean work area and remove all debris.

3. Oil/Water Separators. Clean out separator, inspect for clogging, scale and improper positioned or missing baffles, and tighten loose parts as necessary, dispose of waste properly.

Wastewater Treatment Plant

Pretreatment (Bar Rack and Grit Drive)

Monthly:

1. Check with facilities and operation staff for deficiencies.

2. Inspect the bar rack for integrity and cleanliness. Clean Bar rack and properly dispose of solid wastes if necessary.

3. Check condition and clearance of cutting knives and inspect base seal.

4. Check oil level in gearbox, add oil if necessary.

5. Wire brush and lubricate directional flow valve stem.

6. Check for rust and corrosion; scape, wire brush and spot paint as necessary.

7. Check grit pump packing for leakage.

8. Inspect grit chamber

9. Sharpen /replace comminutor blades when cutting edge is worn

10. Fill out maintenance checklist and report deficiencies.

Annually:

1.Change oil in gearbox

Equalization Tank

Quarterly:

Inspect the equalization tank and remove any accumulated solids from the bottom. Inspect the submersible transfer pumps in the equalization tank and assure that all pumps are operational, that all pump control systems are operating correctly, that on-off floats and high-level alarm floats are operating correctly, and that pump lead-lag controls are operating correctly.

1. Check level sensor for proper operation and level settings

2. Check pump valves for proper setting on flow to splitter box and feed–back

3. Clean any grease and floating solids from walls and water surface of equalization tank.

4. Measure the discharge rate from the equalization tank to the aeration tank. Adjust the return weir to assure the lowest transfer rate into the aeration tank possible within the limitations of the equalization tank volume and ability to equalize post maximum daily flow rates.

5. Fill out maintenance checklist and report deficiencies.

Aeration

1. Inspect the aeration tank for evidence of proper rolling of mixed liquor suspended solids (MLSS), fine bubble production from the air diffuser heads, and even diffusion along the length of the aeration tank.

2. Measure the dissolved oxygen in the aeration tank and adjust the blower run intervals accordingly to maintain an average of 1-2 mg/L DO.

3. Conduct a mixed liquor suspended solids (MLSS) settling test of one sample from the aeration basin and one from the effluent from the settling tank. Take readings at five, thirty, and sixty minutes.

4. Inspect the blowers for proper operation. Replace the air filters if dirty, but no less frequently than once every 6-months

5. Visually check aeration system for even air distribution, with no dead spots

6. Check oil level in mechanical aerator gear cases. Add or remove as necessary per manufacturer’s instructions.

7. Check oil level in blower gear cases. Add or remove as necessary per manufacturer’s instructions.

8. Check for air leaks around base and fitting of blower

9. Check and inspect blower belts for wear and tension.

10. Check bolts and tighten if necessary: foundation, cylinder head, belt guard, etc.

11. Check tension, condition, and alignment of V-belts on blower; adjust or replace as necessary.

12. Check oil level of commutator. Add or remove as necessary per manufacturer’s instructions.

13. Check the blower to make sure that belts and drives are free of obstruction and all electrical connection are complete including thermal protection if applicable.

14. Check that effluent weir trough and weir is level and set to the correct elevation and adjust if necessary

15. Check blowers at a minimum speed and listen for unusual noises

16. Check the airlift pumps operate continuously and the total pumping rate should be approximately equal to the incoming raw sewage average flow rate

17. Inspect the sludge digester (also known as the holding tank) where applicable. Pump and clean the tank if settled sludge exceeds 75% of the depth of the tank. Check the airflow in the digester for proper operation.

18. Scrape walls and hoppers of settling tank

19. Fill out maintenance checklist and report deficiencies.

1. Change blower / mechanical aerator / comminutor oil

Clarification

1. Inspect the clarifier for cleanliness and clean if required. Inspect the overflow weir cleanliness and uniformity of overflow along the weir. Clean the weir with a brush if required.

2. Inspect the Return Activated Sludge (RAS) airlift pump for proper operation and flow.

3. Inspect the clarifier skimmer airlift pump for proper operation and flow. Clean and adjust the pump as required.

4. Clean clarifier drive and surrounding area.

5. Fill out maintenance checklist and report deficiencies

1. Check unit for rust and corrosion; scape, wire brush and paint as required.

2. Drain and refill gearbox oil reservoir.

Disinfection

UV Disinfection (Not Installed in Islamabad)

1. Check that surfaces between the UV radiation and the target organisms are clean, and the ballasts, lamps, and reactor are functioning at peak efficiency.

2. Check cleanliness of quartz sleeves or Teflon tubes. These may be cleaned by mechanical wipers, ultrasonic, or chemicals such as citric acid. Other cleaning agents include mild vinegar solutions and sodium hydrosulfite.

3. Clean noncontact reactor systems with sodium hydrosulfite.

4. UV disinfection system should be pilot tested prior to full-scale operation to ensure that it will meet discharge permit requirements for a particular site.

5. Check that ballast is compatible with the lamps and adequately ventilated to protect it from excessive heating.

6. Check the UV lamp runtime and replace before 9,000 hours of use. Ensure that the quartz tube around the UV lamp is clean and free of grease.

7. Fill out maintenance checklist and report deficiencies

Chlorination & Dichlorination Contact Chamber

1. Inspect the disinfection chamber and tablet chlorinator for proper operation and chlorine contact time.

2. Clean chlorinator and check for leaks

3. Check water trap for proper level and bleed air.

4. Check and clean water strainers

5. Grease fittings

6. Test and calibrate equipment as recommended by the equipment manufacturer.

7. Fill out maintenance checklist and report deficiencies

1. Disassemble and clean the various components of the system, such as meters and floats.

1. Inspect and clean valves and springs

2. All tanks, boxes and basins, should be drained, inspected for scale buildup, rust, corrosion, and cleaned as necessary. Any painted surfaces should be inspected for rust and corrosion, cleaned and re-painted if necessary.

Wastewater Testing and Operating Parameters

Dissolved Oxygen (DO) Goal: DO = 1.0 – 2.0 mg/L

Turn blowers off and wait 5 – 10 minutes. Take sample from aeration basin and test immediately after sampling. If over the course of several tests during the 2-day maintenance visit, the DO is consistently too low, increase the amount of time that blowers are running. If the DO is consistently too high, decrease the amount of time that blowers are running. The wastewater treatment plant contractor will decrease/increase blower run times by small intervals not to exceed 15-minute increments.

Free and Total Chlorine Goal Free Chlorine = 0.5 – 1.5 mg/L

If the plant has a chlorine contact tank, test the effluent being discharged from the plant. If free chlorine residuals do not meet the goals, the wastewater treatment plant contractor will adjust the chlorination rate. If free chlorine readings are consistently above the goal, reduce the amount of chlorination. If the readings are consistently below the goal, increase the amount of chlorination.

Chlorine Contact Time Goal CT = 20 mg/L-minutes

The wastewater treatment plant maintenance contractor will measure the flow rate of the effluent discharged from the plant at peak hour flows and will calculate the disinfection contact time of the plant (time between injection of chlorine and the discharge of the effluent from the plant). The CT is calculated by multiplying the free chlorine residual (in mg/L) by the contact time. The wastewater treatment plant maintenance contractor will notify the Facility Manager if the CT is significantly less than the goal.

Chemical Oxygen Demand (COD) Goal = 50 mg/L

The wastewater treatment plant contractor will sample the plant effluent for Chemical Oxygen Demand

(COD). If the COD significantly exceeds the goal, the cleanliness of the plant and the effectiveness of the clarifier weirs will be checked and corrected by the contractor.

Total Suspended Solids (TSS) Goal = 30 mg/L

The wastewater treatment plant contractor will sample the plant effluent for Total Suspended Solids. If the

TSS readings consistently exceed the goal, the contractor will increase the frequency of scraping the clarifier and scrubbing the overflow weirs. The contractor will check for proper operation of the clarifier skimmer.

Exhibit 01- Equipment List:

Wastewater Treatment Plant Equipment’s Detail (PH-1 & PH-2) S # Location Equipment Make Model Specifications QTY

1 Lift station 101 Submersible Sewage

Pump

Gould

Pumps B4XD 15Hp 2

2 Lift Station 102 Submersible Sewage

Pump

Gould

Pumps B3Sdx 1.5 Hp 2

3 Lift Station 103 Submersible Sewage

Pump

Gould

Pumps B4NS 15Hp 2

4 Lift Station 201 Submersible Sewage

Pump

Gould

Pumps B4NS 3Hp 2

Flow Equalization

Chamber

Air Blower Roots 33-U-RAI 5Hp 4

Comminutor Motor Baldor CAT #:M15B102835606002 05Hp 1

Pump Little Giant 10S -UA-SFS 05Hp 2

5 Aeration Chamber

Air Blower Roots 56U-RAI 7.5Hp 2

Air Blower Roots 68U-RAI 10Hp 2

Sludge Return pumps Little Giant 10S -UA-SFS 05Hp 4

Air Seal Diffusers JET INC

Sludge Holding

Chamber Pump Little Giant 10S -UA-SFS 05Hp 2

9 Anoxic Chamber Pumps

Gould

Pumps WS1546D3M 1.5Hp 4

Guide Rail system Centri Pro 2

10 Clarifier Chamber Skimmers JET INC 8

Foam Pumps Little Giant 10S -UA-SFS 05Hp 4

Chlorine Contact

Chamber

Tablet Feeder JET INC 110 4

Pump Little Giant 10S -UA-SFS 05Hp 2

On-Line Chlorine

Monitor

Hf-

Scientific

CLX 100-240 VAC 1

De…