RFPP03021500001_-_CM.pdf

Field Acquisition Office

March 2, 2015

U.S. Department of Justice

Federal Bureau of Prisons Administration Division

Grand Prairie, Texas 75051

Re: Request for Proposal (RFP) RFPP0302l500001 - Comprehensive Medical Services Federal Bureau of Prisons Federal Correctional Complex (FCC) Coleman

Dear Offerer:

This cover letter precedes a solicitation package prepared by the Federal Bureau of Prisons, Field Acquisition Office, for the acquisition of Comprehensive Medical Services for FCC Coleman located in Coleman, Florida. Services to be provided include inpatient/outpatient facility and physician services and outpatient institution services. This package contains the following:

Cover Letter (2 Pages) Solicitation (53 Pages) Attachments (31 Pages)

The package contains a total of 86 pages and has all the necessary information for submitting a proposal for evaluation.

When submitting proposals, offerers should consider all information provided herein. Please carefully follow all instructions located in the solicitation package concerning the content, format, and submission of proposals. Detailed information can be located in Section 5-2, Submission and Evaluation of Proposals .

Sealed proposals shall be received on or before the deadline of Wednesday, May 5, 2015 at 2:00 p.m. local time. Proposals shall be submitted to the following address:

Scott Sarayusa, Contracting Officer Federal Bureau of Prisons Field Acquisition Office U.S. Armed Forces Reserve Complex 346 Marine Forces Drive Grand Prairie, TX 75051

Mailed and hand-carried proposals must be delivered to the Contracting Officer at the address shown above no later than the time specified as the deadline for receipt of proposals. The official point of receipt for hand-carried proposals will be the first floor reception area. PLEASE DO

NOT SUBMIT PROPOSALS TO ANY LOCATION OTHER THAN THE ONE LISTED

ABOVE. Proposals received after the deadline will be processed pursuant to FAR 52.212-l(f).

All offerors are advised that FCC Coleman is currently utilizing third-party medical claims adjudication.

Please place any questions you may have in writing and email them to ssarayusa@bop.gov.

We will consider all questions received and provide responses, where appropriate.

If you have any other questions, please feel free to contact me at (972) 352-4523.

Sincerely, Isl Scott Sarayusa, Contracting Officer Federal Bureau of Prisons

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE 1 OF

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30 0001 -15 I 84

2. CONTRACT NO. 3. AWARD/EFFECTIVE 4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE DATE

RFPP03021500001 03/02/2015

a. NAM E b. TELEPHONE NUMBER (No coUect 8. OFFER DUE DATE/

7. FOR SOLICITATION

calls) LOCAL TIME

INFORMATION CALL: 05/05/2015

Scott Sarayusa 972-352-4523 2:00pm CT

9. ISSUED BY CODE BFAO 10. THIS ACQUISITION IS ~UNRESTR ICTED OR LJ SET ASIDE: %FOR:

Federal Bureau of Prisons =i SMALL BUSINESS w::JMEN-OWNED SMALL BUSINESS - - -D (w::>SB) ELIGIBLE UNDER THE V\iOMEN-O'MllED

Field. A.co,ui.si.tion Otfl.ce D WJe.-z.ow;:: SW>l..l WALL atJSJ~ l>ROGR/IU " '"1'..S·.

US Armed Forces Reserve Complex BUSINESS

622110 OEDWOSB

346 Marine Forces Drive U SERVICE-DISABLED

SIZE STANDARD: VETERAN-OWNED

Grand Prairie, TX 75051 SMALL BUSINESS n 8 (A) $35.5 million

11. DELIVERY FOR FOB DESTINA- 12. DISCOUNT TERMS 13b. RATING

TION UNLESS BLOCK IS 0 13a. THIS CONTRACT IS A

MARKED RATED ORDER UNDER

Ol'MW~Cn~. i~\ 14. METHOD OF SOLICITATION

D SEE SCHEDULE 0RFQ n 1FB fX)RFP

15. DELIVER TO CODE BCOX 16. ADMINISTERED BY CODE IBCOX

Federal Bureau of Prisons, Federal CorrE1ctional Complex, Federal Bureau of Prisons, Federal Correctional Complex, 846 846 NE Terrace, Coleman, FL 33521 . NE Terrace, Coleman, FL 33521 .

17a. CONTRACTOR/ CODEj I FACILITY 1Ba. PAYMENT WILL BE MADE BY CODE IBCOX O'ff'Cl\00 ~

Federal Bureau of Prisons Federal Correctional Complex 846 NE Terrace, Coleman, FL 33521 .

Attn: Accounting

TELEPHONE NO.

D 17b. CHECK IF REMITIANCE IS DIFFERENT AND PUT SUCH ADDRESS IN 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

OFFER BELOW IS CHECKED 0 SEE ADDENDUM

19. 20. 21 . 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Comprehensive Medical Services - FCC Coleman, FL

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DA TA 26. TOT AL AWARD AMOUNT (For Govt. Use Only)

[El Z'Ta. SOLICITATION INCORPORATES BV REFERENCE FAR 52.212-1 , 52.212-4 . FAR 52.212-3 AND 52.212-SARE A TI ACHED. AOOENDA

0 27b. CONTRACT/PURCHASE OROER INCORPORATES BV REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

[8J ARE 0 ARE NOT ATIACHEO

DARE 0 ARE NOT ATIAOiEO

0 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT ANO RETURN 0 29. AWARD OF CONTRACT: REF. OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH ANO - --

DATED . YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE ANO ON ANY (BLOCK 5). INCLUDING ANY ADDITIONS OR CHANGES W'HICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS ANO CONDITIONS SPECIFIED SET FORTH HEREIN. IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME ANO TITLE OF SIGNER (Type or print)

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

Scott Sarayusa

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA· FAR (48 CFR) 53.212

19 20. 21 . 22. 23. 24 .

ITEM NO SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

32a QUANTITY IN COLUMN 21 HAS BEEN

0RECEIVED 01NSPECTED 0 ACCEPTED , AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b SIGNATURE OF AUTHORIZED GOVERNMENT 32c. DATE 32d . PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE REPRESENTATIVE

32e MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33 . SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED 36 . PAYMENT 37. CHECK NUMBER

CORRECT FOR

0 PARTIAL QFINAL D COMPLETE 0PARTIAL DFINAL

JB SIR ACCOUNT NO 39. SIR VOUCHER NUMBER 40. PAID BY

41a I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a . RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c . DATE

42b . RECE IVED AT (Location)

42c. DATE REC'D (YYIMMIDO) 142d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 212012) BACK

RFPP03021500001

Section 2 - Commodity or Services Schedule

SCHEDULE OF SUPPLIES/SERVICES

CONTINUATION SHEET

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Comprehensive Medical Services for FCC Coleman , 12.000000 MO $ $ Florida. See Sections 2-1 Schedule of Items and 2-2 Performance Work Statement

Base Year: Date of Award (EDOA) through 12 months from EDOA

0002 Comprehensive Medical Services FCC Coleman , 12.000000 MO $ $ Florida. See Sections 2-1 Schedule of Items and 2-2 Performance Work Statement

Option Year 1: 13 months through 24 months from

EDOA

0003 Comprehensive Medical Services for FCC Coleman, 12.000000 MO $ $ Florida. See Sections 2-1 Schedule of Items and 2-2 Performance Work Statement

Option Year 2: 25 months through 36 months from

EDOA

0004 Comprehensive Medica l Services for FCC Coleman , 12.000000 MO $ $ Florida. See Sections 2-1 Schedule of Items and 2-2 Performance Work Statement

Option Year 3: 37 months through 48 months from

EDOA

0005 Comprehensive Medical Services FCC Coleman , 12.000000 MO $ $ Florida. See Sections 2-1 Schedule of Items and 2-2 Performance Work Statement

Option Year 4: 49 months through 60 months from

EDOA

2-1 CONTRACT PRICING

BLOCK 19 THROUGH 24 - CONTRACT PRICING

Overview

Services are required to be provided in accordance with the Performance Work Statement included in this sol icitation/contract. Offerors are required to submit, as a part of their business proposal , a completed copy of the Schedule of Items.

Pricing Methodology

Except for services based on session rates, price proposals will be calculated from benchmarks utilizing Medicare reimbursement methodologies. For each category of service to be provided , offerors will be allowed to propose a variance from the benchmark Medicare rate in the form of a discount from or a premium to Medicare rates established by the Centers for Medicare and Medicaid Services. The rates established in the resulting contract shall not be construed as participation in the Medicare program; contract rates will merely be equated to Medicare rates of reimbursement without reductions for deductibles, copayments , or coinsurance. When appropriate, outlier payments calculated in accordance with Medicare reimbursement methodologies shall be made in recognition of extremely costly stays. The outlier payment shall be calculated based upon the defined benchmark and will consist of the operating portion only. This structuring of the pricing methodology is not intended to be restrictive of any offeror; offerors need only to propose that percentage discount from or premium to the Medicare benchmark rate which will reflect the desired level of payment for the category of services rendered . If during contract performance, it is determined that a necessary contract deliverable is not covered by Medicare reimbursement methodologies, a separate rate shall be negotiated for such deliverable(s).

Medicare Part A. The Medicare benchmark to be utilized for all services covered by Medicare Part A shall be the most current Basic MS-DRG payment (i.e., Operating Federal Rate) established for CBSA Code 36740 Orlando-Kissimmee-Sanford, Florida. The Basic MS-DRG calculation shall not include any provider-specific adjustments allowed under actual Medicare participation. Offerors may propose a discount from or a premium to Basic MS-DRG rates. (Refer to Attachment I of this solicitation)

Medicare Part B Physician Services and Non-Physician Services. The Medicare benchmark to be utilized for all physician and non-physician services covered by Medicare Part B shall be those rates established in the most current Medicare Part B Fee Schedule for Payment Locality 99 State of Florida. The benchmark charges shall be those established for participating providers. Offerors may propose a discount from or a premium to the benchmark charges.

Medicare Part B Facility Services (including hospital outpatient services and ambulatory surgical centers) . The Medicare benchmark to be utilized for all facility services covered by Medicare Part B shall be the most current APC and ASC rates calculated for CBSA Code 367 40, Orlando-Kissimmee-Sanford, Florida. Offerors may propose a discount from or a premium to the benchmark charges.

Estimated Quantities

Estimated quantities for the base year and all option periods are detailed below. The estimated quantities provided are not a representation to the offeror/contractor that the estimated quantities will be required or ordered or that conditions affecting requirements will be stable or normal.

Inpatient and Outpatient Facility and Physician Services

Base Year - Date of Award (EDOA) through twelve (12) months from EDOA

Inpatient Days:

Outpatient Visits:

Estimated 2200 Days Estimated 3000 Visits

Option Year 1 - Thirteen (13) months through twenty-four (24) months from EDOA

Inpatient Days:

Outpatient Visits:

Estimated 2200 Days Estimated 3000 Visits

Option Year 2 - Twenty-five (25) months through thirty-six (36) months from EDOA

Inpatient Days:

Outpatient Visits:

Estimated 2200 Days Estimated 3000 Visits

Option Year 3 - Thirty-seven (37) months through forty-eight (48) months from EDOA

Inpatient Days:

Outpatient Visits:

Estimated 2200 Days Estimated 3000 Visits

Option Year 4 - Forty-nine (49) months through sixty (60) months from EDOA

Inpatient Days:

Outpatient Visits :

Estimated 2200 Days Estimated 3000 Visits

RFPP03021500001

Estimated quantities shall remain constant for the base year and all option years. For Medicare-based services, duration of visits is listed for informational purposes only, as contracted rates will be based upon the Medicare allowable per procedure performed. Optometrist and Oral Surgeon services shall be paid based upon the provision of defined sessions. The estimated quantities provided are not a representation to the offeror/contractor that the estimated quantities will be required or ordered or that conditions affecting requirements will be stable or normal. The following specialty clinics shall be conducted at the FCC. The offeror is informed that these are mandatory services requested . Failure to offer all of the requested on-site services will result in the offeror's proposal not being considered for an award.

Orthopedic Surgeon:

Dermatologist:

Psychiatrist:

Neurologist:

Urologist:

Visit duration - 4 hours (approximate) Visit quantity - 20 per contract year

Visit duration - 3 hours (approximate) Visit quantity - 27 visits per contract year

Visit duration - 4 hours (approximate) Visit quantity - 25 per contract year

Yisit duration - 2 hours (approximate) Visit quantity - 4 per contract year

Visit duration - 4 hours (approximate) Visit quantity - 60 per contract year

General Surgeon:

ENT Specialist: ·

Oral Surgeon:

Optometrist:

Schedule of Items

Visit duration - 4 hours (approximate) Visit quantity - 84 per contract year

Visit duration - 3 hours (approximate) Visit quantity - 12 per contract year

Session duration - 4 hours Session quantity - 10 per contract year

Session duration - 2 hours Session quantity - 148 per contract year

RFPP03021500001

Offerers shall complete the following Schedule of Items. All proposed pricing will be evaluated in accordance with FAR 52.212-2, "Evaluation--Commercial Items" and "Evaluation of Proposals" (Section 5-2) of this solicitation.

BASE YEAR

SCHEDULE OF ITEMS

BASE YEAR

Effective Date of Award (EDOA) through 12 months from EDOA

la. Inpatient Facility Services: Discount or+ ___ Premium to Medicare Part A

lb. Outpatient Facility Services : Discount or+ ___ Premium to Medicare Part B

2a . Inpatient Physician Services: Discount or+ __ Premium to Medicare Part B

2b. Outpatient Physician Services : Discount or+ __ Premium to Medicare Part B

Outpatient Institution Services:

2c. Other Physicians : Discount or+ ___ Premium to Medicare Part B

2cl. Optometrist $ ____ Per Session

2c2. Oral Surgeon: $ ____ Per Session

NOTE: IF OFFERING A VARIANCE FROM THE BENCHMARK MEDICARE RATE, INSERT

APPLICABLE" -/+" PERCENTAGE. IF NO VARIANCE, ENTER "O".

OPTION YEAR 1

13 through 24 months from EDOA

la. Inpatient Facility Services: Discount or+ ___ Premium to Medicare Part A

lb. Outpatient Facility Services : Discount or+ ___ Premium to Medicare Part B

2a . Inpatient Physician Services : Discount or+ ___ Premium to Medicare Part B

2b. Outpatient Physician Services : Discount or+ ___ Premium to Medicare Part B

Outpatient Institution Services:

2c. Other Physicians : Discount or+ ___ Premium to Medicare Part B

2cl. Optometrist $ _____ Per Session

2c2. Oral Surgeon : $ _____ Per Session

NOTE: IF OFFERING A VARIANCE FROM THE BENCHMARK MEDICARE RATE, INSERT

APPLICABLE"-/+" PERCENTAGE. IF NO VARIANCE, ENTER "O".

OPTION YEAR 2

25 through 36 months from EDOA

la. Inpatient Facility Services: Discount or+ ___ Premium to Medicare Part A

lb. Outpatient Facility Services : Discount or+ ___ Premium to Medicare Part B

2a . Inpatient Physician Services : Discount or+ ___ Premium to Medicare Part B

2b. Outpatient Physician Services: Discount or+ ___ Premium to Medicare Part B

Outpatient Institution Services:

2c. Other Physicians: Discount or+ ___ Premium to Medicare Part B

2cl. Optometrist $ _____ Per Session

2c2. Oral Surgeon : $ _____ Per Session

NOTE: IF OFFERING A VARIANCE FROM THE BENCHMARK MEDICARE RATE, INSERT

OPTION YEAR 3

37 through 48 months from EDOA

la. Inpatient Facility Services: Discount or+ ___ Premium to Medicare Part A

lb. Outpatient Facility Services : Discount or+ ___ Premium to Medicare Part B

2a . Inpatient Physician Services : Discount or+ ___ Premium to Medicare Part B

2b. Outpatient Physician Services : Discount or+ ___ Premium to Medicare Part B

Outpatient Institution Services:

2c. Other Physicians : Discount or+ ___ Premium to Medicare Part B

2cl . Optometrist $ _____ Per Session

2c2 . Oral Surgeon : $ _____ Per Session

NOTE: IF OFFERING A VARIANCE FROM THE .BENCHMARK MEDICARE RATE, INSERT

OPTION YEAR 4

49 through 60 months from EDOA

la. Inpatient Facility Services : Discount or+ ___ Premium to Medicare Part A

lb. Outpatient Facility Services: Discount or+ ___ Premium to Medicare Part B

2a . Inpatient Physician Services : Discount or+ ___ Premium to Medicare Part B

2b. Outpatient Physician Services : Discount or+ ___ Premium to Medicare Part B

Outpatient Institution Services:

2c. Other Physicians : Discount or + ___ Premium to Medicare Part B

2cl. Optometrist $ _____ Per Session

2c2. Oral Surgeon : $ _____ Per Session

NOTE: IF OFFERING A VARIANCE FROM THE BENCHMARK MEDICARE RATE, INSERT

APPLICABLE"-/+" PERCENTAGE. IF NO VARIANCE, ENTER "O".

All offerers are hereby advised that the successful offerer's unit pricing (to include discount percentage from or premium percentage to the benchmark Medicare rate and session rates) for the base year and all option years is public information, in accordance with Federal Acquisition Regulation FAR 15.503(b)(1 )(iv) . Accordingly, all successful unit pricing will be released to unsuccessful offerors with the notification of award as well as to the general public when requested . Any party who objects to the release of their own unit pricing information, should they be awarded a contract in response to this solicitation , should not submit proposal in response to the sol icitation .

2-2 PERFORMANCE WORK STATEMENT

I. Background

The Federal Bureau of Prisons (BOP) was established in 1930 to provide more progressive and humane care for Federal inmates, to professionalize the prison service, and to ensure consistent and centralized administration.

Today, the BOP is responsible for the custody and care of approximately 212,000 Federal offenders. The Federal prison system is a nationwide system of prisons and detention facilities for the incarceration of inmates who have been sentenced to imprisonment for Federal crimes and the detention of individuals awaiting trial in Federal court.

It is the mission of the Federal Bureau of Prisons to protect society by confining offenders in the controlled environments of prisons and community-based facilities that are safe, humane, cost-efficient, and appropriately secure, and that provide work and other self-improvement opportunities to assist offenders in becoming law-abiding citizens.

As an agency under the Executive Branch of the United States Government, the BOP receives an annual appropriation of funds to accomplish its assigned mission. The public trust demands that this annual appropriation be prudently managed . Thus, dollars spent to maintain the health of the inmate population must reflect the agency's best efforts to obtain cost-effective health care consistent with community standards.

In meeting the health care needs of a growing inmate population, the BOP provides essential medical , dental, and mental health services to Federal inmates with BOP resources. When a medical need arises which cannot be provided within prison walls by BOP resources , referrals are then made to community-based providers. It is the goal of this solicitation to establish a contractual agreement that will provide necessary professional and facility services for both inpatient admissions and outpatient encounters.

The Federal Correctional Complex (FCC) is located at 846 NE Terrace, Coleman, FL 33521-1029, (hereinafter referred to as FCC ), respectively, intends to make a single award to a responsible entity for the provision of Comprehensive Medical Services as set forth in this solicitation/contract. The FCC currently houses male and female inmates. The FCC is presently a Care Level 3 facility on a four level scale where Care Level 1 represents the healthiest inmates and Care Level IV represents inmates with serious health issues. Criteria for categorizing an inmate is included in Attachment II. Despite this description of the general health of the inmate population, however, needs for inmate healthcare may arise at varying levels of complexity. Classification and designation of inmates is the sole responsibility of the BOP and may be changed at any time without consideration to the contractor.

In evaluating offers, the Government will evaluate the proximity of the proposed community-based providers, in addition to other factors, and give preference to those providers located nearest the FCC. Although a mileage restriction has not been placed on this acquisition, the Government reserves the right to determine that the proposed driving distances/conditions to community-based providers pose an unacceptable cost or security risk and to find such offers unacceptable.

II. Organizational Conflict of Interest

The objective of this solicitation is to satisfy the BO P's requirement for the provision of health care to the inmates of at FCC Coleman . A potential organizational conflict of interest may arise if the awardee is an entity which also holds or participates in a separate contracUagreement with the BOP as a medical claims adjudicator. A possible conflict of interest may exist if the awardee has dual responsibilities for the submission of medical claims for services rendered under the resulting contract and for the adjudication of those medical claims under a separate contracUagreement with the BOP.

Offers received from any firm which holds or participates in a separate contracUagreement for BOP medical claims adjudication services must address any potential organizational conflict of interest that may arise and must provide a detailed explanation of how such conflicts will be avoided. Offers received from any firm which holds or participates in a separate contracUagreement for BOP medical claims adjudication services which fail to adequately address/resolve potential conflicts of interest will be rejected without further consideration. This limitation on the

Page 11of53 eligibility of offerors has been imposed as authorized by Federal Acquisition Regulation (FAR) 9.506.

Ill. Statement of Output

Within this Performance Work Statement (PWS) , necessary services are described in terms of output rather than specific task assignments. The BOP desires to make an award to the offeror who can provide the best value, considering the diversity of available services and price, among other criteria specified in Section 5-2. Therefore, the Government may award any or all line items, may withhold award of any or all line items, or may award to an offeror who proposes less than the full complement of services contained in this solicitation . Accordingly, output items 1 and 2 are optional deliverables while output items 3, 4, and 5 are applicable to all services provided.

Offerors are encouraged to submit comprehensive proposals committing to provide all output listed in the solicitation . Offerors who propose less comprehensive approaches will be evaluated accordingly .

. Output #1 :

Output #2 :

Output #3 :

Output #4 :

Output #5:

Provide inpatient and outpatient facility services which conform to community standards and all local , state and Federal laws and regulations applicable to the delivery of health care to members of the general public. (Cross-reference pricing categories 1 a and 1 b) .

Provide professional services which conform to community standards and all local , state and Federal laws and regulations applicable to the delivery of health care to members of the general public. (Cross-reference pricing categories 2a, 2b, 2c, 2c1 , and 2c2) .

Submit properly-priced invoices for services rendered .

Manage medical record information in a manner which promotes continuity of care while observing restrictions on the release of information.

Maintain open avenues of communication , facilitating the exchange of information between the contract provider, contract facility , and the Government regarding the contract services.

IV. Compliance with Contract Requirements

The Contractor's efforts under this contract shall be monitored to ensure that the required output is achieved . The Government reserves the right to inspect and evaluate in a reasonable manner all services rendered during the performance of this contract. The Contractor's performance will be measured by the Government utilizing the outcome measure indicators provided in Attachment Ill.

The Contractor is responsible for all management and quality control actions necessary to meet the quality standards set forth by this contract. Prior to commencing performance, the Contractor shall develop and submit a quality control plan (QCP) for the FCC's approval. Once the QCP is approved by the FCC, the Contractor shall utilize the QCP to guide and rigorously document the implementation of the required management and quality control actions to achieve the specified output.

V. Specific Requirements

Output #1: Provide inpatient and outpatient facility services which conform to community standards and all local, state and Federal laws and regulations applicable to the delivery of health care to members of the general public.

Output #1 is an optional deliverable. However, if the offeror proposes to provide these services, the following minimum requirements apply. Throughout the performance of this contract, the Contractor shall not utilize any provider that appears in the List of Excluded Individuals/Entities (LEIE) maintained by the U.S. Department of Health & Human Services.

If proposed, the Contractor shall provide facility services on an as-needed basis in a manner which adheres to community standards of quality and cost-effective medical care. The services required to satisfy Output #1 may include inpatient facility and outpatient facility , including emergency room services. Inpatient visits for non-emergency services shall require private room accommodations with available space for up to three armed or unarmed guards per inmate.

It is the FCC's preferences to obtain the services of facilities that are accredited by the Joint Commission. Offerers utilizing facilities which maintain accreditation by the Joint Commission shall submit a copy of the current accreditation certificate as part of the offerer's technical proposal. If an offerer intends to utilize a facility which is accredited or certified by any other recognized professional accrediting body, the offerer shall submit documentation validating this accreditation or certification as a part of its proposal.

The offerer's technical proposal shall discuss in detail the diversity of services, as well as the proximity of facility providers to the FCC, that it is capable of providing to achieve Output #1.

Output #2: Provide professional services which conform to community standards and all local, state, and Federal laws and regulations applicable to the delivery of health care to members of the general public.

Output #2 is an optional deliverable. However, if the offerer proposes to provide these services, the following minimum requirements shall apply. Throughout the performance of this contract, the Contractor shall not utilize any provider that appears in the List of Excluded Individuals/Entities (LEIE) maintained by the U.S. Department of Health & Human Services.

Community-Based Services

Professional services resulting from a BOP referral are necessary to be performed in a community-based setting (e.g., hospital faci lity, surgical center, physician 's office, etc.). If proposed, the Contractor shall provide the services of professional medical staff who have appropriate educational qualification , experience, licensure, and board certification (where required) to achieve Output #2 . This output specifically excludes the provision of radiological interpretations of BOP-provided films, images, or other media.

If requested by the Contracting Officer, the Contractor shall be required to document primary source verification of the credentials for each provider including: The current license from the appropriate State Board of Medical Examiners, education from professional schools or universities, evidence of completion of internships and/or residences as appropriate.

Whenever possible, appointments for specialty care should be available within 14 calendar days from the date of referral to the specialty provider. This practice promotes the safety and security of the federal prisoner, the escorting correctional staff, and the general public. The medical urgency of any referral must receive consideration in the scheduling and delivery of professional services .

For prescriptions to be filled by the FCC pharmacy, contract providers shall only prescribe pharmaceutical drugs that are listed in the approved BOP Formulary. The BOP Formulary can be accessed at www.bop.gov/news//PDFs/formulary.pdf. Requests for exemptions shall be submitted to the Contracting Officer's Representative (COR) , who shall obtain the required approvals. As part of the Discharge Instructions, the issuance of sample medication to any Federal inmate shall be prohibited.

The offerer's technical proposal shall discuss in detail the diversity of services, as well as the proximity of professional providers to the FCC , that it is capable of providing to achieve Output #2 .

Institution-Based Services

As an additional tool to satisfy Output #2 , professional services may be performed within the confines of the FCC.

If the resulting contract does not provide for telemedicine consultation or all of the on-site clinics listed, the FCC reserves the right to pursue such contracts. The FCC also reserves the right to determine the manner of an inmate's referral , i. e., via on-site clinic, via community-based referral , via telemedicine consult, or any other method the FCC determines to be reasonable and appropriate.

If the Contractor performs on-site specialty clinics at the FCC, the following minimum requirements shall apply.

Contract services shall be provided on-site within the Health Services Unit of the FCC. Consultations shall be limited to the chief complaint on the BOP consultation form. Services shall include diagnosis and treatment of medical conditions with appropriate referral , if necessary, to a specialist at the contract medical facility . Scheduling of clinics shall be subject to the mutual agreement of the FCC and the contract provider. Scheduling of inmates for on-site clinics shall be performed by the FCC.

Providers performing institution-based services shall be licensed to practice medicine in the State of Florida.

Providers performing these services shall apply for clinical privileges at the FCC. All clinical privileges shall be appropriate to the qualifications of the provider and the resources of the facility where care is provided. Any clinical privileges granted due to the award of this contract shall be contingent upon the continuation of this contract and upon the physician 's continued affiliation with the Contractor or any subcontractor. Continuation of privileges at the FCC shall be at the sole discretion of the FCC. Non-physician providers shall maintain active licenses from the State of Florida, as applicable.

The following specialty clinics/sessions may be conducted at the FCC contingent upon an acceptable offer. The BOP reserves the right to award some, all , or none of the following on-site clinics:

Dermatologist ENT Specialist General Surgeon Neurologist Orthopedic Surgeon Psychiatrist Urologist Optometrist Oral Surgeon

In the event it becomes necessary for the Government to cancel a scheduled visit, the FCC will provide the contract provider with 48-hour written or verbal notice prior to canceling a visit. However, certain circumstances beyond the control of the FCC (e.g., fog or other Acts of God , institutional disturbances, etc.) may dictate the cancellation of a scheduled visit with less than 48 hours written or verbal notice. In the event it becomes necessary for the contract provider to cancel a scheduled visit, the Contractor may provide qualified replacement professional staff or may reschedule a mutually agreed upon replacement session. Prior to utilizing replacement staff, the Contractor must obtain preliminary clearance from the Contracting Officer or COR, in accordance with the security and privileging requirements of this contract.

All contract personnel providing services within the confines of the FCC shall have a complete background investigation conducted in accordance with BOP Program Statement 3000.03, "Human Resource Management Manual." See also "Contract Security/Investigative Requirements" contained within Section 4-1 of this solicitation/contract. All contract providers and other applicable staff who will enter the FCC to perform services on a recurring basis shall be required to attend a four-hour institution orientation course held at the FCC or a mutually acceptable site. A "refresher" orientation must be completed annually. The Contractor's costs for contract staff to attend this training shall be the responsibility of the Contractor. The Contracting Officer or COR will be responsible for scheduling train ing for all applicable contract staff.

Output #3: Submit properly-priced invoices for services rendered.

Overview. Upon completion of a treatment encounter, the Contractor shall prepare and submit proper invoices for services rendered under this contract. For the purpose of this contract, a specific definition for what documentation constitutes an invoice is provided below. A proper invoice shall include the information specified in FAR clause 52 .212-4, Contract Terms and Conditions - Commercial Items, paragraph (g) . Services shall be invoiced in accordance with the terms and conditions of the contract, including the payment rate structures specified in the contract.

Invoice/Medical Claims Adjudication. The FCC will employ a process of invoice/medical claims adjudication to ensure, at a minimum, that the seNices billed by the Contractor were properly authorized and ordered by the FCC, are appropriately coded in compliance with Medicare coding policies (where applicable) , are properly priced in accordance with the terms and conditions of the contract, and do not represent duplicate billings for payments already made. In addition, the FCC may utilize the seNices of a third-party medical claims adjudicator to review medical claims submitted by the Contractor under this contract. When requested by the FCC, the Contractor shall comply with all reasonable requests for additional invoice/medical claim/medical record documentation. All invoice payments shall be made by the FCC and any disagreements regarding the paid amount of any invoice shall be resolved directly with the FCC.

Invoice Definitions.

Invoice Definitions. Line Items 1a - Inpatient Facility Services, 1b - Outpatient Facility Services, 2a - Inpatient Professional Services, 2b - Outpatient Professional Services, 2c - Outpatient Institution Services - Other Professionals: At the outset of this contract, an invoice for seNices rendered under Line Items 1 a, 1 b, 2a, 2b, and 2c shall be a paper version of an invoice containing not more than 50 individual medical claims. Each invoice shall be supported with paper copies of Universal Billing (UB) 92 forms or Centers for Medicare and Medicaid SeNices (CMS) 1500 forms, as applicable, for each medical claim included in the invoice.

Following written notification to the Contractor by the Contracting Officer that a third-party medical claims adjudication seNice will be utilized by the FCC, an invoice for seNices rendered under Line Items 1 a, 1 b, 2a, 2b, and 2c shall be a paper invoice detailing not more than 50 individual medical claims which have been electronically transmitted to the BOP's medical claims adjudicator via American National Standards Institute (ANSI) 837 format that also conforms to Medicare and Health Insurance Portability and Accountability Act of 1996 (HIPAA) electronic billing standards. For each medical claim included on the invoice, the Contractor shall reference, at a minimum, the following information: YREGDOC number, inmate name and register number, date of seNice, provider of seNice, billed code, and contract amount billed . Medical claims detailed in the invoice shall be listed first in descending order by the YREGDOC number, second in alphabetic order by the inmate's last name, and third by ascending date of seNice (i.e. , earliest to latest) when more than one medical claim is present for the same inmate within the same invoice.

If the Contractor's proposal encompasses the provision of community-based oral surgery and/or dental procedures, only those medical claims which represent adjunctive dental care will be submitted by the Contractor to the medical claims adjudication contractor for processing. Oral surgery and/or dental procedures which are not considered to be adjunctive dental care will be submitted to the FCC for verification.

The Contractor shall not submit a medical claim for processing that the Contractor knows or has reason to believe contains inaccurate, incomplete, or misleading information. Medical claims which contain inaccurate, incomplete, or misleading information shall be held by the Contractor and not submitted until such time as all lines are deemed to be accurate and complete. At that time, the Contractor may proceed with submitting the medical claim for processing and invoicing the FCC for all seNices represented by that medical claim.

Line Item 2c1 and 2c2 - Outpatient Institution Services - Optometrist and Oral Surgeon: An invoice for seNices rendered under these line items shall be a paper invoice detailing the date(s) sessions were provided, the number of sessions provided , the unit pricing applied , and the extended total amount due. The BOP will not use the seNices of a third party medical claims adjudicator for verification of these services.

Provider Information.

Submission of Provider Data to the BOP's Medical Claims Adjudicator: Within ten calendar days after notification that a third party medical claims adjudication seNice will be utilized by the FCC, the Contractor shall provide the BOP's medical claims adjudicator with a complete list of provider information, which will enable the medical claims adjudicator to accurately identify the correct payable amount for any provider performing services under the contract. Specific informational requirements are provided in Attachment IV. Provider information suppl ied to the BOP's medical cla ims adjudicator should be appropriately marked to identify the data as proprietary information so that it may be adequately protected by the BOP and its contracted medical claims adjudicator.

Provider information shall be submitted directly to the BOP's medical claims adjudicator. As individual providers are added to the Contractor's network, the Contractor shall provide the information listed in Attachment IV to the medical claims adjud icator no less than three business days prior to filing medical claims electronically for services rendered by such new providers.

National Provider Identifier (NPI) Numbers: The Contractor shall utilize only providers who have a current National Provider Identifier (NPI) number.

Electronic Trading Partner Agreement. The BOP will execute the Electronic Trading Partner Agreement with the medical claims adjudicator (Attachment V) . The Contractor shall participate in the medical claims adjudication process described herein as a "Business Associate" of the BOP.

As a Business Associate, the Contractor agrees to abide by all terms of the Trading Partner Agreement as it pertains to Business Associates.

Technical Data for Submission of Medical Claims. Prior to the submission of an invoice to the FCC, the Contractor shall electronically transmit the information found on each individual invoiced medical claim via ANSI 837 format only, to the BO P's medical claims adjudicator. After the Contractor's electronic transmission to the BOP's medical claims adjudicator, the Contractor shall promptly submit a paper copy of the invoice to the FCC.

The Contractor will also post the ANSI 837 file in an FTP site set up and maintained by the BOP's medical claims adjudicator. The only exceptions to the electronic filing requirement shall be corrected medical claims for professional services. Address information for the submission of a paper medical claim to the BOP's medical claims adjudicator is provided in Attachment VI , along with other pertinent details.

Procedures for Filing Corrected Medical Claims.

Facility Services: If it becomes necessary to file a corrected medical claim for facility services, the Contractor shall electronically transmit the information found on each individual corrected medical claim via ANSI 837 format only, to the BOP's medical claims adjudicator. After the Contractor's electronic transmission to the BOP's medical cla ims adjudicator, the Contractor shall promptly submit a paper copy of the invoice or credit memo, as applicable, to the FCC. Invoices for corrected medical claims shall be clearly marked as such and shall be separate from routine invoices. Invoices or credit memos for corrected medical claims shall detail information pertaining to the original medical claim submission (including any amount(s) previously paid and the associated invoice numbers) and shall bill only for the corrected medical claim submission or reflect the credit amount due for the corrected medical claim submission .

Physician/Professional Services: If it becomes necessary to file a corrected medical claim for physician/professional services, the Contractor shall submit the corrected medical claim in hard copy (i.e., paper) format to the BOP's medical claims adjudicator. The word "CORRECTED" shall be prominently displayed on the paper medical cla im. After the Contractor's submission to the BOP's medical claims adjudicator, the Contractor shall promptly submit a paper copy of the invoice or credit memo, as applicable, to the FCC. Invoices for corrected medical claims shall be clearly marked as such and shall be separate from routine invoices. Invoices or credit memos for corrected medical claims shall detail information pertaining to the original medical claim submission (including any amount(s) previously paid and the associated invoice numbers) and shall bill only for the corrected medical claim submission or reflect the credit amount due for the corrected medical claim submission.

Payment by the FCC. The FCC will pay all invoices directly to the Contractor. If the invoiced amount of a medical claim exceeds the adjudicated amount of that medical claim, the FCC will take an administrative deduction from the invoice. The FCC will provide written notification to the Contractor when an administrative deduction is taken from an invoice payment.

If the Contractor is in disagreement with the paid amount of a medical claim , the Contractor will provide written notification to the FCC of the disagreement along with supporting documentation for why the Contractor believes the medical claim was paid incorrectly. The FCC will interface between the Contractor and the medical claims adjudicator to bring resolution to any disagreements. If it is determined that a medical claim was paid incorrectly by the FCC, interest on the underpayment will be paid when required by the Prompt Payment Act.

Timeliness of Medical Claims. Medical claims shall be submitted/invoiced within 90 calendar days after an inmate's discharge or outpatient encounter or other service provided under this contract. Medical claims which are submitted/invoiced beyond the 90-day requirement shall constitute a performance deficiency under this output and shall be documented in the Contractor's performance evaluations. Medical claims which are submitted/invoiced within the acceptable time period, but are found to contain errors or require further justification, will be rejected and shall be resubmitted/re-invoiced by the Contractor within 30 calendar days from the date of rejection . Upon resubmission , invoices for corrected medical claims shall bear the new date of submission.

No later than November 1 of each year, the Contractor shall stimulate the billing process by reviewing its records, including those of subcontracted providers, to determine an estimated amount of outstanding charges for services provided through September 30 of that year. Based upon information generated through this review process, the Contractor shall provide a written estimate to the FCC of outstanding fiscal year obligations, supported by adequate documentation. This estimate and supporting documentation shall be provided to the Contracting Officer no later than December 1 of each year. The Contractor shall put forth its best efforts to ensure the accuracy of the annual estimate provided to the Government.

Output #4: Manage medical record information in a manner which promotes continuity of care while observing restrictions on the release of information.

Upon request, authorized BOP staff shall have access to and obtain copies of all inmate medical records and evaluation and treatment reports prepared and maintained by the contract facility and/or contract providers. Inmate medical records will be subject to review by the FCC for validation of payment and verification of services rendered.

Release of information shall only be made in accordance with community standards, Joint Commission regulations, and the Privacy Act of 1974. Any request(s) for copies of an inmate's medical records by the inmate or a third party shall be directed to the COR for processing.

Notwithstanding the above restrictions on the release of information, medical record information shall be provided to the FCC in order to enhance inmate recovery as well as continuity of care. For inpatient admissions, a typed faxed report documenting treatment plans shall be submitted to the FCC Medical Records Department no later than 8 am each day. This form with the requested information will be provided to the Contractor by the FCC. At the completion of treatment, the Contractor shall provide the FCC with documented discharge instructions, as provided by the attending physician. Copies of all lab, x-ray, ekg , any and all diagnostic tests, progress notes and emergency room working notes shall also accompany the patient or be faxed immediately to the COR. A typed written report by the attending physician which documents the circumstances of the inpatient treatment, outpatient procedure, or other consultation shall be provided to the COR within ten business days of the inpatient discharge, outpatient procedure, or other consultation . All lab and consultations pending at time of discharge shall be faxed , and or E-mailed (secured/encrypted) to the COR or designee upon receipt but not later than ten calendar days past discharge.

Output #5: Maintain open avenues of communication, facilitating the exchange of information between the contract physician, contract facility, and the Government regarding the contract services.

The Contractor shall provide a Point of Contact (POC) who shall be responsible for facilitating the Contractor's delivery of health services under this contract. The POC shall have sufficient clinical knowledge to enable preliminary technical consultation , with referral to a specialist if necessary. The Contractor shall designate this individual in writing to the Contracting Officer prior to the start date of the contract. Alternate POC's may be designated; however, the Contractor must identify those times when an alternate shall be the primary POC (i.e., after-hours and weekend referrals) .

There shall be an open line of communication between the Contractor, its representatives, and the FCC to ensure that only those services ordered by the Complex are provided, unless required for intervention in a life-threatening emergency. In the event of a life-threatening emergency, the Contractor shall contact the COR within a 24-hour time period or the next normal working day. All FCC referrals shall be the sole responsibility and decision of the Government. No inmate may be transferred to another medical facility , with exception of emergency cases, without advanced approval by authorized FCC medical staff.

A contract provider may discuss with the inmate patient only the diagnosis and possible treatment options directly related to the written consultation provided by the FCC. The contract provider should not guarantee any future treatment to the inmate or discuss future appointment dates. All consultant recommendations should be sent to the FCC for review by the Primary Care Provider Team (PCPT) and/or Clinical Director (CD). The BOP PCPT and/or CD is under no obligation to follow consultant recommendations. All patient care information and/or treatment plans will be reviewed by the PCPT/CD and the final disposition will be relayed to the inmate in accordance with BOP policies and procedures. In the event further care is approved, the Contractor will be notified by the FCC. The Contractor shall not perform any treatment/procedures unrelated to the reason for consultation without receiving prior authorization from the FCC.

VI. Enhancements to the Basic Contract Requirements

Offerors are encouraged to propose enhancements to the basic contract requirements which will facilitate the FCC's ability to conform to the BOP's stated mission. Due to security concerns inherent in transporting an inmate into the community for medical care, it is the FCC's preference to treat inmates within the confines of a secure perimeter whenever possible. Offerings which assist the FCC in mitigating security concerns are considered beneficial to the Government and will be evaluated for merit. Enhancements are not additional line items. Pricing for offered enhancements must be absorbed in the line item structure established within Section 2-1 .