Appendices Housekeeping 2024.pdf

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Custodial Services at the United States Holocaust Memorial Museum
Solicitation number
RFP-9531-24-R-0207
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About this file

This document package includes appendices outlining requirements for custodial services at the United States Holocaust Memorial Museum. Key details include specifications for housekeeping supplies and consumables, square footages of areas to be cleaned, furniture setup statistics, security regulations and workplace violence policies governing the premises, snow and ice removal maps and timelines for priority areas, restroom data listing fixtures, and reimbursable services such as window cleaning, high cleaning tasks, and snow removal services. Pricing terms and methods of billing for reimbursables are to be provided by offerors in response. The related federal contract opportunity is a solicitation for custodial services at the United States Holocaust Memorial Museum seeking a qualified small business to provide products and services in accordance with the requirements laid out in the appendices.

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APPENDIX 12.1

SQUARE FOOTAGE

WORK AREAS

Location Description Sq. Ft.

Exterior Areas

Museum & RAC Thorn Alley, parking spaces, entrance/exit areas, 14th Street curb lane, 14th & 15th Street sidewalks. Eisenhower Plaza, and remaining areas

48,714

SCCRC Parking lot, driveways, walkways, and remaining areas

8,971

Interior Areas

Museum Non-exhibit areas 228,100 Exhibit areas 49,900

278,000

RAC Non-exhibit areas 46,000 46,000

SCCRC Non-exhibit areas 103,000 55,354 sf of Shapell Center space is only cleaned upon request on a reimbursable basis (vaults, workshops, etc.)

103,000 total

● 47,646 base contract

● 55,354 reimbursable

CARPETED FLOOR AREAS

Locations Square Feet

Museum & RAC 72,922

SCRCC 15,207

APPENDIX 12.2

HOUSEKEEPING SUPPLIES

For reference only Based on Consumables for May and November 2023

These do not predict actual usage.

Item Description Quantity Unit

Non Exhibiton Suppolies #96 Hard green hand pad 60 Each Ajax Quick Solve 12 32 oz. Bottle Ajax Disinfect Crèame 12 32 oz. Bottle Sensor bags 10 pkg 11 Each Super coach bag 10 pkg 10 Each Urinal scream with block 24 Each White hand Soap 32 Gallons

Green Seal Multifold 440,000 Each 2 -Ply toilet tissue (Jumbo) 348 Each Small roll 2-ply toilet tissue 1,280 Each Half Fold toilet seat cover 25,000 Each Kleenguard powder-free MED. GLOVES 1,000 Each Kleenguard powder-free LG. GLOVES 1,000 Each

40 x 48 Clear trash can liner 4,500 Each 30 x 37 Clear trash can liner 2,000 Each

Yellow treated dust cloth 200 Each Spic & Span desinfect 12 Gallons Floor stripper 4 Quarts Carpet and Upholstery Cleaner 5 Gallons BLEACH 6 Gallons Tampon 500 Each Maxi pad 250 Each

Exhibition Supplies White vinegar 18 Gallons Brillianize Plexiglass Cleaner 4 Gallons Floor product and glass cleaner Hydroxypro 2 Quarts Microfiber 100% cloth diapers 36 Each

Consumable Report for May, 2023

Item Description Quantity Unit Non Exhibiton Suppolies #96 HARD GREEN HAND PAD 40 Each YELLOW TREATED DUST CLOTH 400 Each AJAX QUICK SOLV 36 32 oz. Bottle SANI SAC 1,000 Each EXHAUST FILTER 8 Each SUPER COACH BAG 10 Each MICRO-HYGIENE-FILTER 2 Each

19" WHITE FLOOR PAD 4 Each

FLOOR STRIPPER 5 Gallon SENSOR BAGS 10 PKG 20 Each SPRAY BUFF 2 Gallon WHITE HAND SOAP 20 Gallon

GREEN SEAL MULTIFOLD TOWEL 280,000 Each 2 -PLY TOILET TISSUE (JUMBO) 192 Each 2-PLY TOILET TISSUE (SM ROLLS) 1,040 Each HALF FOLD TOILET SEAT COVER 30,000 Each STAY FREE MAXI PAD #4 250 Each

Kleenguard powder-free Large. GLOVES 1,000 Each Kleenguard powder-free MED. GLOVES 3,500 Each

250 Each 40 x 48 CLEAR TRASH CAN LINER 5,000 Each 30 x 37 CLEAR TRASH CAN LINER 3,000 Each BREAKDOWN FRESH FRAIS FRESCO 8 Gallon

Exhibition Supplies White vinegar 14 Gallons Murphy's Oil Soap 1 Gallons Brillianize Plexiglass Cleaner 2 Gallons Floor product and glass cleaner 1 Quarts Microfiber 100% cloth diapers 36 Each

Consumable Report for November, 2023

APPENDIX 12.3

FURNITURE SETUPS

2019 and 2023

Furniture Setup Statistics

Month

Number of set ups

Number of set ups

January 40 90 February 18 100 March 59 132 April 51 131 May 57 134 June 85 102 July 70 141 August 59 99 September 45 106 October 31 108 November 43 100 December 35 74 Total 593 1317

APPENDIX 12.4

SECURITY REQUIREMENTS

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APPENDIX 12.5

MUSEUM CAMPUS SNOW REMOVAL

AREAS & TIMELINES

TIME COMPLETION FOR PRIORITY AREAS

The snow removal map identifies the established priority areas in an order of attention to address the safety concerns and comfort of the staff and public while on the Museum grounds. These priorities are for use when hazardous conditions exist which cannot be controlled by normal use of sand and snow melt. These areas shall be cleared before the Museum opens and they shall remain reasonably clear and safe for use throughout the day and evening.

Orange - Priority 1: Snow and ice shall be removed and kept clear from walkways, sidewalks and paths. Snow melt and/or sand shall be applied when necessary to maintain an ice and snow free condition by 6:30AM.

• All fire exit doorways and steps to the Museum and RAC.

• A 4' wide path from the Museum 15th Street entrance to the Ross Administrative Center (RAC) entrance utilizing the Plaza ramp.

• 4' wide path on Thorn Alley.

• 14th Street Guard Booth - all sides.

• Public sidewalk on 14th Street from the property line south of the parking lot driveway entrance to the 14th

Street loading dock sidewalk pedestrian gate.

• Paths from the 14th Street entrance doors to the 14th Street sidewalk.

• The is" Street loading dock sidewalk from the pedestrian gate to Raoul Wallenberg Place.

• Back steps leading from parking lot back gate.

• The sidewalk on Independence Avenue from the property line to the is" Street corner.

GREEN - Priority 2: These areas shall be cleared next after Priority 1 is complete. These areas shall remain clear.

• Path from 15th Street Museum entrance to the 15th Street sidewalk next to the center handrail located on the Plaza steps.

• 15th Street sidewalk from the loading dock ramp to Independence Avenue.

• Path from is" Street loading dock sidewalk around the exterior of the Hall of Remembrance to the RAC.

RED - Priority 3: These areas shall be cleared last. These areas shall remain clear.

• All 13 parking spaces, #3 through #13, will be cleared in the parking lot and 14th Street cone area.

• Loading dock driveway ramps.

When all priorities are complete, widen the paths initially made by removing snow from the premises or piling in assigned areas determined by the COR.

NOTE:

• Snow shall be removed 18" away from all sides of the Museum. No snow melt shall be applied to the buildings' vertical surfaces.

• No snow melt product shall be spread within 5' of the two exterior sculptures on the 15th Street Plaza. No shovels shall be used on the sculptures. The snow on the sculptures shall remain.

• Postponement of timed deadlines by the COR may occur when the Museum closes for snow and/or ice storms.

• If snow plows are ever needed for the premises, they shall have rubber cutting edges. Full off-site snow removal or on-site snow piling locations shall be determined by the COR for each storm.

USFS

USHMM

D•

- PRICRITY lBY 6'30AM

-PRICRITY 2

-PRICRITY 3

APPENDIX 12.6

SCCRC SNOW REMOVAL AREAS

I I I I I r-------------------------, I I I I I I I I

APPENDIX 12.7

CONTRACTOR’S PROPOSED RATES/COSTS

FOR SNOW REMOVAL TASKS

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APPENDIX 12.8

REGULATIONS GOVERNING

USHMM BUILDINGS & GROUNDS

Regulations Governing the United States Holocaust Memorial Museum Buildings and Grounds

GENERAL

These regulations apply to all buildings and grounds of the United States Holocaust

Memorial Museum and to all persons entering in or on such buildings and grounds, hereinafter referred to as the premises. All authorizations hereunder are valid only if made in writing by the Director, or as delegated in writing by the Director. These regulations are consistent with the Conduct on Federal Property regulations, 41 C.F.R.

Part 102-74, and nothing in these rules and regulations shall be construed to abrogate any other applicable laws or regulations.

ACCESS TO BUILDINGS

Except as otherwise ordered, USHMM buildings shall be closed to the public after normal visiting hours. Such buildings, or portions thereof, shall also be closed to the public in emergency situations and at such other times as may be necessary for the orderly conduct of business. Whenever the buildings are closed to the public for any reason, visitors will immediately leave the premises upon being requested by a guard or other authorized individuals. Admission to the buildings during periods when they are closed to the public will be limited to authorized individuals who will be required to register and identify themselves when requested by guards or other authorized individuals.

PRESERVATION OF PROPERTY

It is unlawful willfully to destroy or damage property on the premises or to remove from the premises property or any part thereof unless specifically authorized. Touching of any work of art or other document, object, or artifact in the Museum's collections and exhibitions is forbidden, unless specifically authorized. Any parcels, portfolios, bags or containers of any kind may be required to be opened and the contents identified prior to their being allowed to enter or leave the premises. In order to remove any property from premises, a properly completed property pass signed by an authorized official of the

USHMM may be required prior to such removal.

CONFORMITY WITH SIGNS AND EMERGENCY DIRECTIONS

Persons in or on the premises shall comply with official signs of a prohibitory or directory nature and with the directions of authorized individuals.

NUISANCES

The use of loud, abusive, or otherwise improper language, unwarranted loitering, sleeping or assembly, the creation of any hazard to persons or things, improper disposal of rubbish, spitting, other unseemly or disorderly conduct on the premises, throwing articles of any kind from or within a building, or climbing upon any part of a building or work of art is prohibited.

GAMBLING

Participating in games for money or other gain or profit or the operation of gambling devices, the conduct of a lottery or pool, or the selling or purchasing of numbered tickets in or on the premises is prohibited.

INTOXICATING BEVERAGES AND CONTROLLED SUBSTANCES

Entering the premises or the operating of a motor vehicle thereon by a person under the influence of any intoxicating beverage, narcotic drug or other controlled substance or the unauthorized introduction or use of such substance in or on the premises is prohibited. The introduction or the consumption of intoxicating beverages on the premises is prohibited, except as officially authorized.

SMOKING

Smoking in USHMM Buildings is prohibited.

SOLICITING, VENDING, DEBT COLLECTION, AND DISTRIBUTION OF HANDBILLS

The soliciting of alms and contributions, commercial soliciting and vending of all kinds, the display or distribution of commercial advertising, or the collection of private debts, in or on the premises, is prohibited. This rule does not apply to national or local drives for funds, for welfare, health, and other purposes sponsored or approved by the USHMM, to authorized vendors and concessionaires and to personal notices posted by employees on authorized bulletin boards. Unauthorized distribution of material, such as pamphlets, handbills, and flyers is prohibited.

PLACARDS, SIGNS, BANNERS, AND FLAGS

The displaying or carrying of placards, signs, banners, or flags is prohibited unless officially authorized, except for the wearing of material which does not pose a potential hazard to persons, property, or exhibits.

DOGS AND OTHER ANIMALS

Except seeing eye dogs, other guide dogs and animals used to guide or assist handicapped persons, dogs or other animals may not be brought upon the premises except as officially authorized.

PHOTOGRAPHS FOR NEWS, ADVERTISING, OR COMMERCIAL PURPOSES

No photographs for news, advertising, or any other commercial purpose may be taken on the premises, except as officially authorized. No video or flash cameras may be used inside the Museum, except as officially authorized.

ITEMS TO BE CHECKED

Oversized objects, such as briefcases, suitcases, etc., and umbrellas, canes (not needed to assist in walking), or other objects capable of inflicting damage to property or exhibits may be required to be checked in the checking facilities provided.

INSPECTION PROCEDURES

Individuals, vehicles, and items will be subject to inspection upon entry to Museum premises. Oversized objects, such as briefcases, suitcases, and umbrellas and canes

(not needed to assist in walking), or other objects capable of inflicting damage to property or exhibits may be required to be checked in the coatroom or another designated area.

VEHICULAR AND PEDESTRIAN TRAFFIC

(a) Drivers of all vehicles in or on the premises shall drive in a careful and safe manner at all times and shall comply with the signals and directions of the guards and traffic and parking signs and other directives as may be posted from time to time. (b) The blocking of entrances, driveways, walks, loading platforms, or fire hydrants on the premises is prohibited. Parking without authority, or parking in unauthorized locations or in locations reserved for other persons or contrary to the direction of posted signs, is prohibited.

WEAPONS AND EXPLOSIVES

No person while on the premises shall carry firearms, other dangerous and deadly weapons, explosives or incendiary devices (or any part thereof) either openly or concealed, except for official purposes.

NONDISCRIMINATION

These regulations will be applied without discrimination as to race, religion, color, national origin, age, gender, sexual preference or handicapped condition.

ENFORCEMENT

The USHMM reserves the right to take actions to enforce these regulations as appropriate and permitted by law, including the right to detain and remove persons from the premises.

APPENDIX 12.9

WORKPLACE VIOLENCE POLICY

Workplace Violence Policy

Effective Date:

4/24/2023

Applicability:

Museum Personnel (Employees, Volunteers, Interns, Fellows), Contractors, and Visitors

Issued By:

Protection Services

Policy Statement It is the policy of the U.S. Holocaust Memorial Museum to maintain a safe and secure work environment for our visitors and all members of our Museum community including employees, volunteers, interns, fellows, contractors, and members of the U.S. Holocaust Memorial Council. Violence or the threat of violence by or against any of these persons is unacceptable and will not be tolerated. All persons who conduct business with and for the Museum will be held responsible for their behavior and are expected to cooperate in maintaining a workplace that is free of intimidation and violence. Individuals shall report acts and threats of violence that they experience or observe. Protection Services and Human Resources are the primary contacts regarding the enforcement of this policy.

Workplace violence incidents will be taken seriously and dealt with appropriately.

Applicability This policy applies to all Museum employees, volunteers, and community members.

Definitions

● Workplace Violence: Workplace violence includes any behavior that results or is likely to result in actual injury or harm to any other person or property, including verbal threats, intimidation, harassment, and attempts to obstruct persons in the performance of their duties. Examples of violent behavior include but are not limited to, the unlawful and actual use or display of firearms or other weapons, hitting, pushing, stalking, menacing gestures, and oral or written statements that communicate a direct or indirect threat of physical harm. Any conduct that is likely to endanger others or causes others to fear for their personal safety is subject to investigation and discipline under this policy, whether it occurs at the work site or at off-site work-related functions.

Procedures Individuals who observe or experience workplace violence should report the incident immediately to any supervisor or Human Resources.

● Supervisors and contracting officers are required to respond immediately to reported incidents of violence and those that they observe in the performance of their duties.

● Supervisors shall seek the advice of Human Resources and Protection Services regarding investigating the incident and initiating appropriate action.

Workplace Violence Policy Page 1 of 2

● Individuals who commit violent acts will be removed from the worksite and will be subject to disciplinary/corrective action.

● Individuals may also be subject to criminal prosecution and other such penalties as required by law.

Threats or assaults that require immediate attention by security or law enforcement personnel should be reported as directed on the front of the Staff Emergency Procedures flipchart.

The Workplace Violence Prevention Program Manager in Protection Services is responsible for developing, implementing, and administering the Workplace Violence Prevention Program.

Questions For questions or additional information, please contact the Director of Protection Services.

This Museum Policy supersedes all prior Workplace Violence Policies issued by the Museum.

Workplace Violence Policy Page 2 of 2 https://sites.google.com/ushmm.org/staff-resources/organization/senior-staff-duty/safety-emergency-procedures/emergency-procedures-flip-chart https://sites.google.com/ushmm.org/staff-resources/organization/senior-staff-duty/safety-emergency-procedures/emergency-procedures-flip-chart

APPENDIX 12.10

ANNUAL HIGH CLEANING

Generally performed on or around Yom Kippur

ANNUAL HIGH CLEANING

Generally performed on or around Yom Kippur

Hall of Witness

● High cleaning, all surfaces including the interior & exterior skylights.

● Interior gutter under skylights.

● Metal beams under skylights.

● Brick walls, black and white marble walls. ..

● Vents and alcove areas, including interior & exterior skylights in alcoves.

● Metal ceiling structure HOW.

Hall of Remembrance

● High cleaning of surfaces, including vents on inner circle walls and corner

● Interior and exterior windows, including light covers in pockets

Meyerhoff Theater

● Meyerhoff projection booth windows.

● Entire glass canopy

Fifth Floor

● Exterior and interior 5th Floor bridges.

● All 5th Floor exterior high windows/skylights, including north side.

● 5th Floor CAHS Offices - West side interior and exterior floor to ceiling windows

(facing HOW skylights).

● 5th Floor CAHS Office floor to ceiling glass, only on the hallway side and not inside the offices.

● 5th Floor exterior window by FS-2 at the end of the main hallway.

● 5th Floor north side exterior only windows at the end of the bridges.

● 5th Floor west side exterior window by FS-2. Can be unlocked to swing open.

● 5th Floor east side exterior window by the ladies room. Can be unlocked to swing open.

Tower of Faces

● Photos and supporting structure are cleaned approximately every three years

Third & Fourth Floors

● Exterior floor to ceiling 3rd & 4th Floor windows facing HOW skylights.

● 3rd Floor interior windows with metal framing, the white marble and its ledge located next to the stairs that lead from 315 to 215.

● Two balconies and the round wall lights by the stairs next to the white marble ledge.

● Exterior sides of north slanted skylights above interior exhibit displays.

● Exterior slanted skylights that face 15th St. Plaza.

● Interior & exterior glass bridge doors.

Second Floor

● Interior & exterior window across from grand staircase

● Interior & exterior window by the staircase at the end of the Wexner Center that faces the parking lot.

● Interior 215 window door area. The exterior is included in the items above.

● Interior gutters above the flags as seen from the 4th Floor Bridge.

● Metal skylight rods, beams, wall ledge, interior skylights and windows by the flags.

14th Street Entrance

● Narrow, vertical exterior windows to the right of the entrance.

● Eight glass light covers on the inside of the exterior of the high curved wall.

● Exterior 315 window/skylight.

Ross Administrative Center

● All exterior windows including the windows around the emergency exits.

● Interior both sides of lobby glass wall cafe.

Note: Some of these areas include cleaning below 10’ which is included in the base contract and are not reimbursable. Some areas may be cleaned more or less frequently at the discretion of the COR.

APPENDIX 12.11

RESTROOM DATA

RESTROOM DAT A

LOCATIONS URINALS TOILETS SINKS SHOWERS

Ross Administrative Center

Ground Floor 1 3 4 2

First Floor 1 8 7 0

Second Floor 1 6 5 0

Mezzanine 0 2 2 0

Sub_ Total 3 19 18 2

Museum

Basement Level 1 6 8 3

Concourse Level 11 36 31 0

First Floor 0 2 2 0

Second Floor 1 3 4 0

Third Floor 1 3 4 0

Fourth Floor 1 3 4 0

Fifth Floor 1 6 8 0

Sub Total 16 59 61 3

The Shapell Center

First Floor 1 6 8 2

Second Floor 1 5 6 0

Guards' Booth 0 1 1 0

Sub Total 2 12 15 2

TOTAL 21 90 94 7

APPENDIX 12.12

HOUSEKEEPING REIMBURSABLES TABLE

Housekeeping Reimbursables Table

# Reimbursable Reference Proposed Pricing and/or Method of Billing 1 Clean Interior Windows Over 10' 6.2.B 2 Clean Exterior Windows 6.2.C

3 High Cleaning 6.2.D (a & b only)

Emergency or Special Cleaning Services (incidental cleaning requests and other duties as assigned by Museum)

6.2.G

5 Furniture Setup (refer to Appendix 12.3) 6.4

6 Snow Removal at Museum and RAC 6.5 & Appendix 12.5

Offeror's response to be provided via completion of table at Appendix 12.7

7 Snow Removal @SCCRC 6.6 & Appendix 12.6

Offeror's response to be provided via completion of table at Appendix 12.7.

Specified SCCRC Areas (55,354 sq. ft., includes workshops, mechanical spaces and vaults)

Appendix 12.1

File details come from the government source that posted it. Updated .