Amendment_002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE PAGE OF PAGES

1 6

2.AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

See Block 16C

4. REQUISITION / PURCHASE REQ. NO.

1420/Gustin PROJECT NO. (If Applicable)

6. ISSUED BY

Federal Bureau of Prisons Residential Reentry Contracting 320 First Street, NW Room 5005 Washington, DC 20534

CODE 7. ADMINISTERED BY (If other than Item 6) CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

9A. AMENDMENT OF SOLICITATION NO

RFP 200-1362-ES X

9B. DATED (See Item 11)

10/04/2016

10A. MODIFICATION OF CONTRACT/ORDER NO.

CODE FACILITY CODE 10B. DATED (See Item 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

[ X ] The above number solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers [ ] is extended, [X ] is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods.

(a) By completing Items 8 and 15, and returning 1 copy of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c)By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OR CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THE CHANGE ORDER IS ISSUED PURSUANT TO: (Specify Authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM

14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor [ ] is not [ X ]is required to sign this document and return 1 copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible).

RFP 200-1362-ES, for Residential Reentry Center (RRC) services and Home Confinement services located within Palm Beach County, Florida is hereby amended to include the attached changes.

(See Continuation Sheet)

Except as provided herein, all items and conditions of the document referenced in item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Kevin Hoff

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA

BY

(Signature of Contracting Officer)

16C. DATE

SIGNED

NSN 7540-01-152-8070 30-105 STANDARD FORM 30 (REV. 10-83)

PREVIOUS EDITION UNUSABLE Prescribed by GSA

FAR (48 CFR) 53.243

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT - Continuation

1. CONTRACT ID

CODE

PAGE OF PAGES

2 6

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

See Block 16c

4. REQUISITION / PURCHASE REQ. NO.

1420/Gustin PROJECT NO. (If Applicable)

1. Remove Section B.1 Services and Prices/Costs in its entirety and replace with the following language:

B.1 Services and Prices/Costs To provide Residential Reentry Center (RRC) Services, and Home Confinement Services (within 65 miles of the facility), located within Palm Beach County, Florida.

The contract resulting from this solicitation will be a Firm Fixed-Price contract for services.

The period of performance for any contract which the Government may award under the terms and conditions of the RFP will be for a one-year base period with four one-year option periods. Offerors must submit pricing for the base period and each option period. Services are required to be provided in accordance with Section C, Statement of Work, with documentation as required.

Contractor shall provide Residential Re-Entry Center (RRC) services (for In-House RRC beds) and Home Confinement Services (for Home Confinement placements within 65 miles of the facility) for male and female Federal offenders, located within Palm Beach County, Florida.

RRC In-House Services will consist of an 85 bed facility (72 males/13 females). Provide monthly operating cost for an 85 bed facility.

Home Confinement placements will consist of 43 placements. Provide monthly operating cost for 43 placements.

The services will be provided on a Firm-Fixed Price Service type contract with a one year base period, and four one-year option periods. Offerors will be required to submit separate pricing for each of the following requirements: RRC In-House beds and Home Confinement placements.

The Government has included the option to require the contractor provide smartphones to each resident for use during the duration of the RRC and home confinement placement, unless the resident declines or court order prohibits. Offerors will be required to submit separate pricing for smartphones with cellular and data service for up to 128 residents assigned to the RRC or on home confinement for a one-year base period with four one-year option periods. This line item is not guaranteed and the government reserves the right not to award this line item.

It is the intent of the Government to award RRC In-House beds, Home Confinement placements, and Smartphone line item (if awarded) to a single provider as these services are interconnected and rely upon each other to ensure adequate programming and case management of offenders.

The Government reserves the right to award without discussions and to make an award which is deemed to be in the best interest of the Government.

Pursuant to FAR 17.203(b) and (d), the Government's evaluation shall be inclusive of options and offerors may offer varying prices for options.

2. Remove Section C.1 Statement of Work/Specifications and replace with the following language:

C.1 Statement of Work/Specification A description of the services to be performed is given in the Statement of Work (see attachment) in this section identified as: Residential Reentry Center, October 2016.

CODE

PAGE OF PAGES

3 6

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

See Block 16c

4. REQUISITION / PURCHASE REQ. NO.

1420/Gustin PROJECT NO. (If Applicable)

3. Replace Section J – List of Attachments, #9. Compliance Matrix in it’s entirety with the following:

Compliance Matrix (In-house RRC Services – Home Confinement Services, October 2016) – attached

4. Add the following Attachment to Section J – List of Attachments

14. Evaluation of Contractor Provided Smartphones, number of pages one (1) - attached

5. Remove Section L.5 Content of Technical/Management Proposals (i) and replace with the following language:

(i) The Government reserves the right to conduct discussions if the Contracting Officer determines them necessary. If not contained in the initial proposal, offerors shall provide the Contracting Officer with valid proof of all zoning and local ordinance requirements necessary for the operation of Residential Reentry Center, or any other program specified on the Work Statement applicable to any and all proposed performance sites within 90 days after the date of the initial proposal submission. In addition, the offeror is required to maintain proper zoning throughout the life of the contract. An offeror's failure to establish and maintain proof may result in elimination prior to award and termination for default following award.

6. Remove Section M.4 Evaluation Criteria and Their Relative Importance, 2.1.2 SUBFACTOR:

Community Relations Program and replace with the following language:

The Community Relations Program subfactor evaluates the innovativeness, credibility, and comprehensiveness of the offeror’s proposed program for educating and interacting with the local community in order to acquire and maintain positive community relations and partnerships to include the development of a Community Relations Board.

7. Remove Section M.4 Evaluation Criteria and Their Relative Importance, 2.2 FACTOR: Accountability and Security and replace with the following language:

This factor evaluates the comprehensiveness, credibility, and innovativeness of the offeror’s offender accountability program. The offeror will be evaluated on the plans, procedures, and practices they will employ to ensure offenders are accurately accounted for, at all times, while (1) in the facility; (2) at work assignments; and (3) in all other activities in the community. This factor evaluates the contractor’s security plan that provides a safe and secure environment for both staff and offenders. This factor also evaluates the contractor’s procedures and policies for resident’s possession and use of smartphones. This factor will also evaluate the option for the government to require the contractor to provide smartphones to residents, which have GPS tracking and utilize biometrics (option to be exercised at time of award).

8. Remove Section M.4 Evaluation Criteria and Their Relative Importance, 2.3 FACTOR: Programs and replace with the following language:

This factor evaluates the quality, comprehensiveness, and innovativeness of the offeror’s plan to assist offenders successful reentry into the community. This includes the evaluation of the offeror’s programs for assisting offenders in meeting the identified elements of their Individualized Program Plan (IPP). The IPP will address all of the resident’s needs and risks identified by the BOP and the RRC. This factor also includes an evaluation of the offeror’s development of a cognitive-behavioral program and the offeror’s development and fostering of collaborative relationships with a network of community resources, social services, and support providers in order to offer a more comprehensive and robust support structure for the offender.

CODE

PAGE OF PAGES

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

See Block 16c

4. REQUISITION / PURCHASE REQ. NO.

1420/Gustin

PROJECT NO. (If Applicable)

9. Remove Section M.4 Evaluation Criteria and Their Relative Importance, 3.0 Price Evaluation Area and replace with the following language:

The Government will evaluate the offeror's price for the overall requirement to ensure it is reasonable. The offeror's evaluated price will be assessed against the evaluation results of the non-price areas in conducting possible tradeoff analysis and determining best value to the Government. However, as offerors' proposals become more equal in the non-price factors, the overall price of the entire contract will be given greater importance.

10. Remove Section B- Supplies or Services and Prices/Costs in its entirety and replace with the following:

Section B – Supplies or Services and Prices/Costs

SCHEDULE OF SUPPLIES/SERVICES

Continuation Sheet

Item

NO.

SUPPLIES/SERVICES QUANTITY UNIT UNIT

PRICE

AMOUNT

0001 To provide Residential Re-Entry Center

(RRC) in house Services within Palm Beach

County, Florida, 85 bed facility (72 males/13 females)

Base Period: Start Date of Performance through 12 months

12 MO

0001A To provide Home Confinement Placement

Services within Palm Beach County, Florida (43 placements)

The Home Confinement Radius will be within 65 miles of the RRC.

12 MO

0002 To provide Residential Re-Entry Center

(RRC) in house Services within Palm Beach

County, Florida, 85 bed facility (72 males/13 females)

Option Year 1:13 months through 24 months

12 MO

0002A To provide Home Confinement Placement

Option Year 1:13 months through 24 months

12 MO

0003 To provide Residential Re-Entry Center

(RRC) in house Services within Palm Beach

County, Florida, 85 bed facility (72 males/13 females)

Option Year 2:25 months through 36 months

12 MO

0003A To provide Home Confinement Placement

Option Year 2:25 months through 36 months

12 MO

0004 To provide Residential Re-Entry Center

(RRC) in house Services within Palm Beach

County, Florida, 85 bed facility (72 males/13 females)

Option Year 3:37 months through 48 months

12 MO

0004A To provide Home Confinement Placement

Option Year 3:37 months through 48 months

12 MO

0005 To provide Residential Re-Entry Center

(RRC) in house Services within Palm Beach

County, Florida, 85 bed facility (72 males/13 females)

Option Year 4:49 months through 60 months

12 MO

0005A To provide Home Confinement Placement

Option Year 4:49 months through 60 months

0006 To provide Residential Re-Entry Center

(RRC) in house Services within Palm Beach

County, Florida, 85 bed facility (72 males/13 females)– one month pricing

In accordance with FAR 52.217-8, the

Government may exercise an option to extend the performance of services for up to six months. This line item may be used anytime during the life of the contract, not to exceed six months.

6 MO

0006A To provide Home Confinement Placement

Services within Palm Beach County, Florida (43 placements) – one month pricing extend the performance of services for up to six months. This line item may be used anytime during the life of the contract, not to exceed six months.

1 MO

0007 To provide smartphones with cellular and data service for up to 128 residents during the RRC and Home Confinement

Placement as outlined in the SOW.

Government reserves the right not to award this line item.

12 MO

0008 To provide smartphones with cellular and data service for up to 128 residents

Option Year 1:13 months through 24 months

12 MO

0009 To provide smartphones with cellular and data service for up to 128 residents

Option Year 2:25 months through 36 months

12 MO

0010 To provide smartphones with cellular and data service for up to 128 residents

Option Year 3:37 months through 48 months

0011 To provide smartphones with cellular and data service for up to 128 residents

Option Year 4:49 months through 60 months

12 MO

0012 To provide smartphones with cellular and data service for up to 128 residents extend the performance of services for up to six months. This line item may be used anytime during the life of the contract, not to exceed six months.

6 MO

October 20016

OCTOBER 2016

CHANGE NOTICE

NOTE: This change notice reflects major changes between the May 2015 (Corrected) version of the Statement of Work and the October 2016 Statement of Work, and is intended as a reference for potential and actual contractors. This change notice is not all inclusive as it lists only major changes as identified by the Residential Reentry Management Branch. It remains the responsibility of any Potential or Actual Contractor to ensure that they are familiar with and comply with all of the requirements in their contractual Statement of Work. Revisions included in this SOW reflect operational/programming revisions required as a result of updates/changes to the philosophies, practices, policy, procedures, regulations or law as implemented by the Bureau of Prisons.

Page XI ‐ Definition provided of an indigent resident for the purpose of Residential Reentry

Center Programming and services:

INDIGENT – An individual who is (i) without income, or, (ii) whose income is below the Federal

Poverty guidelines for the local area, as published by the Department of Health and Human

Services, or, (iii) without sufficient resources to provide for basic needs (e.g., housing, food, clothing, and transportation). An individual’s liabilities (e.g., restitution, fees, child support obligations) should be considered when determining indigence.

Page XIV ‐ Definition of smartphone provided for clarification purposes:

SMARTPHONE ‐ A mobile phone with an advanced mobile operating system which combines features of a personal computer operating system with other features useful for mobile or handheld use. The Bureau of Prisons requires that smartphones can access the Internet and can run a variety of third‐party software components ("apps").

Page 8 &9 – Clarification provided for operation of R3M:

F. Equipment ‐ The contractor will have a fully functional facsimile machine, computer(s), and telephone capabilities. The contractor will have computers with Internet capabilities to include an Internet Explorer or comparable browser (Internet Explorer 10 or newer, Firefox, Google Chrome, etc.), as well as e‐mail addresses and capabilities for all RRC staff to communicate with the RRM office. RRC staff cleared to work with federal residents will have the capability to interact with existing bureau utilized referral and population management tools. Computer equipment will be appropriately secured and will allow for the electronic retention of documents for the life of the contract. Contractors will be required to utilize the bureau electronic applications (R3M or subsequent versions) to include all functions of the application. Use of this application and all subsequent versions or additions to the application is mandatory within 30 days of implementation.

Page 9 ‐ Clarification provided on types of partnerships desired as part of the community outreach plan for the Residential Reentry Centers:

4. COMMUNITY OUTREACH ‐ The BOP believes it is extremely important and vital to develop and maintain positive community relations and partnerships. This will be accomplished through development of a Community Relations Board. The contractor must provide written policy and procedures that offer ongoing, positive communication and partnerships between the facility, major employers who employ RRC residents in the local community, appropriate social service agencies, legal services orgnaizations, elected officials, law enforcement, and citizens. The program should maintain compliance with P.S. 1415, Community Relations Board.

The program must describe the approach to educating the local community about the goals and mission of the RRC and maintaining the support of the community. The program must also include specific activities that will be conducted on a quarterly basis, to include the use of volunteers. Every effort should be made to ensure Community Relations Boards include at a minimum representatives from each area identified above. Documentation of membership and attendance, to include efforts at expanding participation, is to be maintained for the life of the contract and be available to oversight staff upon request.

Page 12 – Direction provided on the educational and experience required for the Case Manager position:

Case Manager: The education and experience qualifications for the position of Case Manager(or similar title) will be a four‐year degree in a social, human services, criminal justice or behavioral science program from an accredited college or university. At a minimum, one year of experience must be working in human services, corrections, or community based services. Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years.

Page 22 – Clarification provided regarding the notification of law enforcement of any criminal violations within the facility:

The contractor will not conduct an investigation of any misconduct allegation without the COR’s approval. This includes questioning the subject of a misconduct allegation. The contractor will advise all employees that they are subject to a government investigation if an allegation is made concerning any matter affecting the interests of the Government. (The procedures outlined in this paragraph do not limit the contractors ability to notify the appropriate law enforcement agency of any suspected criminal violations, in the event of any misconduct involving criminal behavior appropriate law enforcement agencies should be notified immediately with notification to the BOP as soon as possible after the incident).The contractor will not conduct an investigation of any misconduct allegation without the COR’s approval. This includes questioning the subject of a misconduct allegation. The contractor will advise all employees that they are subject to a government investigation if an allegation is made concerning any matter affecting the interests of the Government.

Page 24 &25 – Clarification provided regarding the notification of law enforcement of any PREA violations within the facility:

P.L. 108‐79, Prison Rape Elimination Act of 2003 (PREA), seeks to eliminate sexual assaults and sexual misconduct of residents in correctional facilities to include all community based facilities.

The contractor must maintain a zero‐tolerance standard for sexual abuse. A specific policy that addresses PREA compliance will be maintained by the contractor. The facility must be in full compliance with PREA standards that apply to Community Confinement Facilities. The PREA coordinator must be designated in writing and submitted to the BOP prior to the contract performance date. In accordance with provisions of PREA, the contractor must be audited by a certified PREA compliance auditor at no cost to the BOP. Copies of all audit material will be provided to the BOP. All PREA incidents should be referred to the appropriate Law Enforcement

Agency and RRM staff as soon as possible after staff becomes aware of the incident.

Page 27 &28 – Clarification provided regarding floor plans of the facility:

FLOOR PLANS ‐ The contractor will submit to the RRM for approval any request to change the floor plan from what was approved in the contract. The contractor will maintain and make available an accurate floor plan on‐site at all times for the inspection of the BOP. The architectural floor plans shall be legible and denote all required elements described below.

1. Room identification indicating what the room is used for and room number to include separate sleeping, bathing, and toilet areas by gender (i.e. office, closet, mechanical, dorm)

2. Furniture layout including maximum allowable beds in sleeping rooms. Beds shall be easily identifiable if the bed is a single or bunk bed.

3. Location and number of sinks, toilets, and showers,

4. Location and number of washers and dryers,

5. Means of egress elements shall be easily identified (i.e. ramps, stairs, doors etc.).

6. The proposal shall be in compliance with all of the requirements of the Architectural Barriers

Act (ABA). This includes identifying required floor space clearances for accessible routes, toilets, showers, sleeping rooms, and compliant wash basins areas on the architectural floor plans.

7. A matrix table showing actual interior square footage of meeting rooms, cafeteria, dayrooms, and sleeping rooms.

8. A matrix table detailing furniture sizes and calculations to ensure a minimum of 25 continuous square feet of unencumbered space per occupant in the sleeping rooms

9. Identify which sleeping rooms/dorms are to be used for BOP male and female residents and which rooms will NOT accommodate the required 25 continuous square feet of unencumbered space for BOP residents.

10. If any renovations/additions, provide "as built" architectural drawing(s) and proposed architectural drawings depicting renovations.

11. The contractor will indicate separate sleeping, bathing, and toilet areas by gender on the architectural floor plans and will have a written plan outlining procedures to maintain separation by gender.

Page 28 & 29 – Clarification provided regarding contractor provided transportation:

The contractor will make all efforts to locate the facility within one mile of public transportation.

The contractor must provide, at no cost to the resident, transportation for all residents to seek employment and participate in recommended program activities. Upon arrival at th RRC, all residents must be provided with maps of local public transportation options. Some residents may require additional transportation assistance after employment or if special circumstances exist as determined by the RRM. Transportation will be made available seven days a week.

Transporting of residents in a staff member’s private vehicle should only be done in unusual circumstances and with the Facility Director’s approval. The staff member must be licensed and insured in accordance with state laws. When issuing transportation passes to residents, the contractor must factor in the distance to/from public transportation and travel time into the pass time allotted.

Page 31 – Direction/Clarification on Laundry requirements:

Laundry ‐ Laundry facilities will be available to all residents. The contractor will provide one operable washer and dryer for every 16 residents in the facility or through a community establishment within one mile of the facility. In the event that a community establishment is utilized, transportation will be provided to all residents to utilize the facility. The contractor must provide for the use of irons/ironing boards on site for resident use(one per 16 residents).

Residents are responsible for laundering their personal clothing items. The contractor will provide detergent at no cost to the resident. The contractor will also provide laundering services for facility‐provided linens at no cost to the resident.

Page 31 – Clarification and direction provided on computer use:

Computer Access‐ The contractor will provide access to computer/internet technology to assist residents with education, employment, reconnecting with family members and communities, and other reentry preparation via electronic mail. Access will be provided at no cost to the resident. Access to these resources should be sufficient to pursue education and employment opportunities and correspond with potential educators or employers without limitation or hinderance, unless by court order. Contractor will provide a minimum of one internet‐enabled computer with printer for every 20 residents.

Page 48 – Clarification provided regarding reimbursement for identification documentation:

Identification – Upon intake the contractor will ascertain from the resident if they possess a valid birth certificate and/or state issued identification card and will maintain related data. If the resident does not possess a state issued identification card, the contractor will assist and facilitate the resident in the process of obtaining a state issued identification, to include printing and completing necessary paperwork, mailing documents, providing transportation to the state department of motor vehicles, and facilitating appointments to obtain a birth certificate and other related documents necessary to obtain a state issued identification card. The costs of obtaining the aforementioned documents and the identification card, up to amount identified in award documents (Currently $35 total per resident), will be paid by the contractor and the

Bureau of Prisons will reimburse the contractor monthly.

Page 54 – Clarification provided on including the residents family in program planning:

Family Participation: The contractor will make every effort to include the resident’s family members/significant others in the reentry program planning process, including by permitting members of a resident’s family to attend any RRC orientation. The purpose is to cultivate a network of support for the resident’s return home. Therefore, family is defined broadly and may include extended family members, partners, close friends, or mentors. Contractor must clearly post visiting hours, which must include multiple weekday evenings (after 6:00pm) and weekend time. Residents must be given a copy of the contractor’s visiting hours upon arrival.

Documentation must be maintained on the contractor’s attempts to include family members in the initial orientation, program planning meetings, and other activities surrounding the programming of the resident. Refusal or reluctance of the resident to include family members in this process should also be documented and discussed with the RRM. The contractor will also make every effort to permit routine family visitation throughout the duration of the residents’ stay at the RRC.

Pg 55 & 56 ‐ Clarification provided on partnerships and community support:

PARTNERSHIPS‐ The contractor must develop and foster collaborative relationships with a network of community resources, social services, and support providers, including referrals to other federal, state, and local agencies that can assist residents in their transition to the community. The contractor shall pursue partnership opportunities with other entities, including, for example, charitable organizations, education providers, legal aid, U.S. Attorney’s

Office, U.S. Probation, formerly incarcerated individuals seeking to provide mentorship and reentry assistance, nonprofit organizations, faith‐based organizations, and others.

Page 61 – Clarification provided and requirement removed to collect subsistence from indigent and home confinement residents:

Subsistence: To promote financial responsibility, the BOP requires residents who reside at an

RRC to make subsistence payments to the contractor each payday. The contractor will develop and use an resident’s subsistence agreement form which documents the resident’s obligation and responsibility to pay subsistence and other financial obligations outlined in the SOW.

Residents are expected and should be able to meet this basic financial obligation while participating in the RRC program. Failure to pay accurate subsistence to include underpayments may result in an immediate disciplinary report being issued to the resident. Subsistence will not be collected from indigent residents who reside at the RRC or any resident on Home

Confinement.

Page 72‐ Procedures added for routing use of smartphones:

A. Cell Phone – Contractors must develop procedures and policies that allow for the possession and routine use of smartphones by residents. Such policies and procedures must take into account residents’ important needs to interact with potential employers, educators, family, friends, and other members of the community. Contractor must allow for residents to retain and utilize their smartphone devices at all times, absent court order to the contrary. Contractors may at their discretion issue cell phones to residents who are unable to obtain at their own expense. Contractor will develop a cell phone agreement to be signed by all residents which outlines cell phone use. Plan must include equipment accountability procedures and issuance/turn in procedures upon arrival at the RRC and discharge.

Electrical circuits within the facility that have the capabilities to allow for residents to charge their phones at the facility.

In accordance with the solicitation contractors will submit line item information and data for the following option regarding cell phone use and issuance to residents, the

Bureau of Prisons will make determination if the option will be exercised at the time of contract award:

OPTION #1: The Government reserves the right to require the contractor to provide smartphones to each resident for use during the duration of the RRC and home confinement placement, unless resident declines or court order prohibits. At a minimum,

1. Phones must include a GPS tracking application which allows for the tracking of residents via the phone.

2. Phone must utilize biometrics to verify identity of resident (Voice or fingerprint).

3. Allow staff to restrict access to specific features (e.g. internet for residents with conditions of supervision which do not allow for internet access).

4. Plan must allow for staff to monitor use and to program device with approved contacts and numbers.

5. Provides for call log of all calls made or received utilizing the device.

The Bureau of Prisons reserves the right to enter into a National Contract to provide smartphone surveillance technology and hardware to all RRC Contracts Nationwide. If this option is utilized, a six month notification will be provided to RRC contractors along with instructions for use of the national surveillance contract.

Page 83 ‐ Clarification on RRC Rules of conduct:

The contractor will provide written policy and procedures for resident discipline. The contractor will establish facility rules of conduct and sanctions, and disciplinary procedures when the resident violates the rules of conduct, to include informal resolution. The contractor will submit to the BOP all minor rules and sanctions, which the contractor has created, for approval prior to contract performance and upon any subsequent revisions.

Page 95 – Direction provided on the use of Naloxone in suspected opioid overdoses:

The contractor will maintain a supply of Naloxone when allowable under state laws and regulations to be used in the event of a suspected opioid overdose. The facility will ensure all staff are properly trained in the use of Naloxone. Naloxone kits will be readily available to all staff along with other first aid kits.

Page 102 thru 105 – Further requirements added on tracking of quarterly statistical data to be provided to BOP:

5. Quarterly Reporting: The contractor will provide quarterly statistics to the BOP regarding:

Placement and Release Statistics

Total number of residents currently in RRC

Total number of residents currently on home confinement

Number of admissions to RRC, admissions to direct home confinement, transfers to home confinement, and releases from custody in last quarter

Number of revocations from home confinement to RRC, and from RRC to institution, in last quarter

Average length of stay at RRC for residents who transferred from RRC to home confinement in last quarter

Average length of stay at RRC for RRC residents who released from custody within the last quarter

Average length of stay on home confinement for home confinement residents who release from custody within the last quarter

Ratio of RRC staff to RRC residents

Employment

Arrivals

Total number, and percentage, of RRC residents admitted during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total number, and percentage, of home confinement residents admitted during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Releases

Total number, and percentage, of RRC residents released during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total number, and percentage, of home confinement residents released during the last quarter who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total

Total number, and percentage, of RRC residents who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Total number, and percentage, of home confinement residents who have secured: (1) permanent full‐time employment and (2) part‐time or temporary employment

Average hourly wage for RRC residents

Total number, and percentage, of employed RRC residents whose income is below the nationally published Local Poverty Guidelines.

Identification

Arrivals

Total number, and percentage, of RRC residents admitted during the last quarter with a social security card upon arrival

Total number, and percentage, of RRC residents admitted during the last quarter with a birth certificate upon arrival

Total number, and percentage, of RRC residents admitted during the last quarter with a state‐ issued identification card or driver’s license upon arrival.

Total number, and percentage, of direct home confinement residents admitted during the last quarter with a social security card upon arrival

Total number, and percentage, of direct home confinement residents admitted during the last quarter with a birth certificate upon arrival

Total number, and percentage, of direct home confinement residents admitted during the last quarter with a state‐issued identification card or driver’s license upon arrival.

During Stay

Total number, and percentage, of RRC residents who currently possess (1) a social security card,

(2) a birth certificate, and (3) a state issued identification card or driver’s license

Total number, and percentage, of home confinement residents who currently possess (1) a social security card, (2) a birth certificate, and (3) a state issued identification card or driver’s license

For those who did not arrive in possession of a state issued identification card or driver’s license, average length of time for residents to obtain state issued identification card or driver’s license

Releases

Total number, and percentage, of RRC residents released during the last quarter with a social security card

Total number, and percentage, of RRC residents released during the last quarter with a birth certificate

Total number, and percentage, of RRC residents released during the last quarter with a state‐ issued identification card or driver’s license

Total number, and percentage, of direct home confinement residents released during the last quarter with a social security card

Total number, and percentage, of direct home confinement residents released during the last quarter with a birth certificate

Total number, and percentage, of direct home confinement residents released during the last quarter with a state‐issued identification card or driver’s license.

Community Engagement

Number of passes and furloughs issued to residents in last quarter to facilitate education and employment opportunities

Number of passes and furloughs issued to residents in last quarter to facilitate interaction with family

Number of passes and furloughs issued to residents in last quarter to facilitate other types of reintegration with the community

Total number, and percentage, of RRC residents who obtained passes for the purpose of family visitation

Total number, and percentage, of RRC residents who had family members visit RRC for orientation, programming, or visitation purposes.

Number of events, activities, or programs sponsored for RRC residents in last quarter by external partners

Other

Number, and percentage, of RRC and home confinement residents in Community Treatment

Services for last quarter

Number of RRC and home confinement residents released during last quarter who are enrolled in healthcare

Number of RRC and home confinement residents released during last quarter who are registered for veterans, disability, social security or other public benefits.

Number, and percentage, of RRC residents released during last quarter to known housing that is not a homeless shelter

Number of RRC and home confinement residents released during last quarter who owned a personal cellular telephone upon release.

Results of Resident Survey from last quarter (see attachment O), including (1) number of responses, and (2) ratings in each category.

STATEMENT OF WORK

(SOW)

RESIDENTIAL REENTRY CENTER

OCTOBER 2016

ii

TABLE OF CONTENTS

INTRODUCTION 1

CHAPTER 1

Administration and Organization 6

CHAPTER 2

Personnel 11

CHAPTER 3

Facility 27

CHAPTER 4

Life/Safety 33

CHAPTER 5

Sanitation & Environment 37

CHAPTER 6

Electrical Safety 39

CHAPTER 7

Hazardous Materials 41

CHAPTER 8

Pest Control & Waste Management 44

CHAPTER 9

Referral and Intake Processing 45

CHAPTER 10

Programs 52

CHAPTER 11

Home Confinement 68

CHAPTER 12

Security and Accountability 72

CHAPTER 13

Discipline 83

CHAPTER 14

Administrative Remedy 90

CHAPTER 15

Food Services 91

CHAPTER 16

Medical Services 95

CHAPTER 17

Records and Reports 100

CHAPTER 18

Release Procedures 106

CHAPTER 19

Escape Procedures 110

CHAPTER 20

Serious Illness, Injury, or Death 113

CHAPTER 21

USPO Cases 115 iii

CHAPTER 22

Research and Evaluation 117

CHAPTER 23

BOP Inspections 118

CHAPTER 24

Deductions and Reimbursements 121 iv

LIST OF ATTACHMENTS

REQUEST FOR CONTRACT STAFF BACKGROUND

INVESTIGATION........................................Attachment A

RRC ELEMENTS OF THE MEDICAL EXAMINATION FOR RESIDENTS

COMMITTED DIRECTLY TO THE RRC........................Attachment B

INITIAL INTAKE FORM..................................Attachment C

REQUEST FOR DNA COLLECTION...........................Attachment D

DNA FACT SHEET.......................................Attachment E

INDIVIDUALIZED PROGRAM PLAN..........................Attachment F

REQUEST FOR WAIVER OR REDUCTION OF SUBSISTENCE.......Attachment G

COGNITIVE BEHAVIORAL GROUP PROTOCOL..................Attachment H

URINALYSIS PROCEDURES................................Attachment I

REQUIRED FIRST AID KIT CONTENTS......................Attachment J

REQUEST FOR APPROVAL FOR MEDICAL

TREATMENT AND REIMBURSEMENT..........................Attachment K

HOME CONFINEMENT ELIGIBILITY DATE (HCED) . . . . . Attachment L

CONDITIONS OF HOME DETENTION, BP-A0460.073. . . . . Attachment M

HOME CONFINEMENT REVIEW FACT SHEET. . . . . . . . . Attachment N

RESIDENT SURVEY. . . . . . . . . . . . . . . . . . Attachment O v

LIST OF FORMS PROVIDED BY BOP

ADMINISTRATIVE REMEDY FORMS

APPLICATION FOR VOLUNTEER SERVICE

AUTHORIZATION TO OPERATE A MOTOR VEHICLE

CENTER DISCIPLINE COMMITTEE (CDC) REPORT (RRCs)

COMMUNITY BASED PROGRAM AGREEMENT

DUTIES OF STAFF REPRESENTATIVES (RRCs)

FURLOUGH APPLICATION - APPROVAL AND RECORD

FURLOUGH QUESTIONNAIRE - OUT OF SENTENCING DISTRICT

INCIDENT REPORT (RRCs)

INMATE RIGHTS AT CENTER DISCIPLINE COMMITTEE HEARING

NOTICE OF CENTER DISCIPLINE COMMITTEE HEARING (RRCs)

PASS REQUEST AND APPROVAL

SCREENING FOR RISK OF VICTIMIZATION AND ABUSIVENESS

QUESTIONNAIRE - SENTENCING DISTRICT

URINE SAMPLING PROGRAM (RRCs)

WAIVER OF RRC DRUG TREATMENT REQUIREMENT

WAIVER OF APPEARANCE (RRCs) vi

LIST OF BOP PROGRAM STATEMENTS AFFECTING RRCs

P.S. 1330 Administrative Remedy Program

P.S. 1351 Release of Information

P.S. 1415 Community Relations Board

P.S. 1480 News Media Contacts

P.S. 1600 Safety Policy

P.S. 3735 Drug Free Workplace

P.S. 5270 Inmate Discipline

P.S. 5280 Furloughs

P.S. 5324 Sexually Abusive Behavior Prevention and

Intervention Program

P.S. 5553 Escape/Death Notifications

P.S. 5800 Correctional Systems Manual

P.S. 6060 Urine Surveillance and Narcotic Identification

P.S. 6590 Alcohol Surveillance and Testing Program

P.S. 7310 Community Corrections Center (CCC) Utilization and Transfer Procedures

P.S. 7320 Home Confinement

P.S. 7570 Contract Staff Integrity for Privately Operated

Community Corrections Residential Facilities

Program Statements may be found on the Bureau of Prisons website, www.bop.gov. It is the BOP’s expectation that the contractor maintains and implements subsequent policy updates as they occur. This will require the contractor to routinely review program statements to ensure they are utilizing the most current version. Additional guidance or interpretation of policy statements is at the discretion of the Bureau.

http://www.bop.gov./ vii

CONTRACTOR REQUIRED TRAINING

(Referenced in the Statement of Work)

Training Chapter Referenced

Staff will annually review the contractor’s operation manual.

This review will be documented. 1

Staff will be provided 20 hours of annual training on required topics. 2

Staff must receive 40 hours of training on duties and responsibilities prior to working with federal residents.

Sixteen of these hours may be on the job training under direct staff supervision. 2

A minimum of one key staff will attend BOP training when offered. 2

Staff will acknowledge receipt and understanding of contractor’s Employee Standards of Conduct, prior to working with federal residents. 2

The contractor will develop and implement a comprehensive staff training program addressing the facility’s sexual abuse/assault/misconduct prevention/, and intervention program. 2

The contractor will provide a brief orientation program for all volunteers and provide specific written guidance in the format of a “Volunteer

Manual.” 2

Within the first 60 days of employment, all staff will receive training in cognitive-behavioral intervention techniques specific to the programs being offered within the RRC. 2

The contractor will train all staff in emergency procedures within one week of their initial employment. In addition, the contractor will include emergency training in annual refresher training. 4

The contractor will train all staff in the proper handling and use of all hazardous, toxic, caustic, and flammable materials within two weeks of initial viii employment, whenever a new hazard is introduced into the work area, and annually thereafter. 7

The contractor will train staff on proper techniques for resident pat searches, and room, vehicle, and common area searches within the first week of employment and annually thereafter. 12

The rules of conduct and sanctions for resident discipline infractions will be defined in writing and communicated to all staff. 13

Staff must be familiar with the Administrative

Remedy Program Statement prior to working with federal residents. 14 ix

EXPLANATION OF TERMS

AVERAGE MONTHLY POPULATION (AMP) - The days invoiced on the monthly bill for three consecutive months added together and divided by three.

BUREAU OF PRISONS (BOP) - A component of the Department of

Justice responsible for federal offenders sentenced to a term of imprisonment.

BOP WEBSITE - www.bop.gov

CALIFORNIA TECHNICAL BULLETINS - The California Bureau of Home

Furnishings and Thermal Insulation (BHFTI) enforces California statutes and regulations governing upholstered furniture, bedding, and thermal insulation industries.

The bulletins referenced in this SOW are published by the

California BHFTI. The BHFTI bulletins are available by contacting the following address: 3485 Orange Grove Avenue;

North Highlands, California, 95660; (916) 574-2041.

SUPERVISORY COMMUNITY TREATMENT COORDINATOR (SCTC) - The BOP employee who is responsible for placing offenders in Community

Treatment Services, procuring treatment, monitoring treatment providers, certifying bills, ensuring quality control, and performing liaison activities among federal institutional programs, U.S. Probation, and contract community treatment providers.

CONTRABAND - Anything not authorized for retention by the facility rules and regulations or not issued by authorized staff.

CONTRACT AWARD DATE - The date the Contracting Officer signs the contract.

CONTRACT EMPLOYEE - Individuals hired by the contractor to perform services required by this SOW. The terms contract employee, employee, staff, and contract staff are used interchangeably throughout this document.

CONTRACT OVERSIGHT SPECIALIST (COS) - A BOP employee who, under the direction of the RRM, inspects and monitors contract compliance.

http://www.bop.gov/ x

CONTRACTING OFFICER (CO) - A BOP employee with the authority to enter into, administer, negotiate, award, cancel, and/or terminate contracts, and make related determinations and findings on behalf of the United States Government.

CONTRACTING OFFICER’S REPRESENTATIVE (COR) - A BOP employee, designated in writing by a CO (ordinarily a RRM), to act as an authorized representative in monitoring and administering a contract. The COR acts as a technical liaison between the contractor and the CO on contracting matters (see Section G of the solicitation for an expanded outline of these authorities and responsibilities).

CONTRACTOR - The individual, partnership, corporation, or other legal entity who has been awarded a contract by the BOP.

Contractor employees, staff, provider, and contractor are used interchangeably throughout this document. All staff from the

Chief Executive Officer (CEO) level to line staff is included.

DISABILITY – A person with a disability has a permanent physical or mental impairment that substantially limits one or more major life activities; has a record of such impairment; or is perceived as having such impairment.

DISCIPLINE HEARING OFFICER (DHO) - A BOP employee responsible for conducting fact-finding hearings covering alleged acts of misconduct and violations of prohibited acts including those acts which could result in criminal charges.

EMERGENCY - Any significant disruption of normal facility procedures, policy, or activities such as adverse weather, bomb threat, disturbance, escape, fire, hostage situation, work or food strike, etc.

ELECTRONIC MONITORING EQUIPMENT - Equipment which monitors a federal offender's compliance with the RRC Electronic Monitoring

Program's conditions.

FEDERAL LOCATION MONITORING PROGRAM (FLM) – A program wherein the United States Probation Office, through an agreement with the BOP, monitors offenders in the community.

xi

HOME CONFINEMENT - A term used to cover all circumstances in which a federal offender is required to remain at home during non-working hours of the day.

INDIGENT – An individual who is (i) without income, or, (ii) whose income is below the Federal Poverty guidelines for the local area, as published by the Department of Health and Human

Services, or, (iii) without sufficient resources to provide for basic needs (e.g., housing, food, clothing, and transportation).

An individual’s liabilities (e.g., restitutiton, fees, child support obligations) should be considered when determining indigence.

INMATE - See resident.

INVESTIGATING OFFICER - Refers to the disciplinary process. The term “Investigating Officer” refers to an employee of supervisory level who conducts the investigation concerning alleged charge(s) of offender misconduct. The Investigating

Officer may not be the employee reporting the incident or one who was involved in the incident in question.

NFPA, NATIONAL FIRE PROTECTION ASSOCIATION - Headquartered in

Quincy, Massachusetts, USA, is an international, nonprofit, membership organization founded in 1896 to protect people, their property and the environment from destructive fire. The mission of NFPA is to reduce the burden of fire on the quality of life by advocating scientifically based consensus codes and standards, research and education for fire and related safety issues.

The codes referenced in this SOW are available by contacting

NFPA.

OSHA, OCCUPATIONAL SAFETY & HEALTH ADMINISTRATION - Regulates occupational safety and health standards…