RFP with 1449 2021 08 24.pdf

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SOLICITATION NUMBER: 47PB0021R0050

SERVICE: JANITORIAL AND RELATED SERVICES

LOCATION(S): SSA Trust Fund Building 177 Main Street Littleton, NH 03561

PERIOD OF PERFORMANCE: November 1, 2021 through October 31, 2022 With four option periods of 1 year each

SOLICITATION ISSUE DATE: August 25, 2021

OFFER RECEIPT DATE/TIME: September 9, 2021

Version 1.1

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TABLE OF CONTENTS

A. Solicitation/Contract Form 5

SF1449 6

B. Services, Ordering and Prices 14 C. Description/Specifications/Statement of Work 15

C.1 Definitions 15 C.1.0 General Program 15 C.1.0.0 Above Standard Services 15 C.1.0.1 Acceptance 15 C.1.0.2 Approval 15 C.1.0.3 Building 15 C.1.0.4 Cleanable Square Feet 15 C.1.0.5 Contracting Officer (CO) 15 C.1.0.6 Contracting Officer’s Representative (COR) 15 C.1.0.7 Contractor 15 C.1.0.8 Custodial 15 C.1.0.9 Environmentally Sustainable 16 C.1.0.10 Federal Holidays 16 C.1.0.12 Green Cleaning 16 C.1.0.14 Modifications 16 C.1.0.15 Ordering Official 16 C.1.0.16 Performance Based Service Contracting 16 C.1.0.17 Product Preference 16 C.1.0.20 Sanitize 16 C.1.0.21 Service Calls 16 C.1.0.22 Standard Services 16 C.1.0.23 Stewardship 17 C.2 Objectives and Scope 17 C.2.0 Cleaning Hours 17 C.2.1 The Contractor Shall 17 C.3 Green Cleaning 17 C.3.1.6 Surfaces 17 C.3.1.7 High-Touch Surfaces 17 C.4 Sustainable Purchasing 17 C.4.0 Sustainable Products Standards 17 C.4.1 Key Sustainable Products (KSPS) 18 C.4.1.2 Proof of Compliance 19 C.4.1.3 Exemptions 19 C.4.2 Green Cleaning Plan 19 C.5 Standard Services 20 C.5.1 Interior 20 C.5.1.0 Performance Standards 20 C.5.1.1 Floor Care 20 C.5.1.2 Carpet and Rugs 20 C.5.1.3 Floor Mats and Runners 21 C.5.1.4 Restrooms 21 C.5.1.5 Fixtures 21 C.5.1.6 Surfaces 22 C.5.1.7 Frequently Touched Surfaces 22 C.5.1.8 Walls 22 C.5.1.9 Dusting 22 C.5.1.10 Trash, Wastebaskets, and Ash Receptacles 22 C.5.1.11 Recyclables 23 C.5.1.12 Plate Glass 23 C.5.1.13 Window Washing: Interior & Exterior 23

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C.5.1.14 Blinds 23 C.5.1.15 Policing 23 C.5.2 Exterior 23 C.5.2,0 Performance Standards 23 C.5.2.1 Plate Glass 23 C.5.2.2 Canopies 23 C.5.2.3 Hard Surface Areas 23 C.5.2.4 Ash Receptacles and Trash Containers 24 C.5.2.5 Graffiti Removal 24 C.5.2.6 Excrement Removal (Human, Avian and Rodent) 24 C.5.2.7 Policing Outside Areas 24 C.5.3 Reserved 24 C.5.4 Reserved 24 C.5.4.0 Reserved 24 C.5.4.1 Reserved 24 C.5.4.2 Reserved 24 C.5.4.3 Reserved 24 C.5.4.4 Reserved 25 C.5.4.5 Reserved 25 C.5.4.6 Reserved 25 C.5.4.7 Reserved 25 C.5.4.8 Reserved 25 C.5.4.9 Reserved 25 C.5.4.10 Reserved 25 C.5.4.11 Reserved 25 C.5.4.12 Reserved 25 C.5.4.13 Reserved 25 C.5.4.14 Reserved 25 C.5.4.15 Reserved 25 C.5.4.16 Reserved 25 C.6 Above Standard Services 25 C.6.0 Carpet Extraction 26 C.6.1 High Cleaning 26 C.7 Service Calls 26 C.8 Protection and Damage 26 C.9 Pest Included and Excluded 26 C.10 Federal Requirements 27 C.10.1 Supporting Documentation 27 C.10.2 Filing Dates 27 C.11 Submittals Chart (Contractor Deliverables) 28 C.15.14 Additional Disinfecting of Frequently Touched Surfaces 28 C.15.15 Disinfecting in Response to a COVID-19 Incident 28 C.16 Communication Requirements 30 C.17 Federal Requirements 30 C.18 Contractor Submittals/Deliverables Chart 34

D. Packaging and Marking 36 D.2 Marking 36 E. Inspection and Acceptance 37 E.1 Inspection and Acceptance 37 F. Deliveries or Performance 38 F.1 Place of Performance 38 F.1.0 Location 38 F.2 Term of Contract 38

F.3 Extension of Services 38 G. Contract Administration Data 39 G.1 Suspension of Work 39

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G.2 Occupant Complaint Program 39 G.3 Invoice Requirements for Routine Services 39 G.4 Invoice Requirements for Additional Services 39 G.5 Insurance 39 H. Special Contract Requirements 41 H.1 Contractor Responsibilities 41 H.1.0 Qualifications of Personnel 41 H.1.1 Miscellaneous Requirements 41 H.2 Asbestos Awareness Training 41 H.3 GSAR 552.237-70 Qualifications of Offerors (May 1989) 41 H.4 GSAR 552.237-71 Qualifications of Employees (May 1989) 42 H.5 Compliance with Security Requirements 42 H.6 Identification Credential 42 H.7 Standards of Conduct 42 H.8 Removal from Contract Work 42 H.9 Sensitive but Unclassified (SBU) Building Information 43 H.10 Standards of Conduct 43 H.11 Recording Presence 43 H.12 Government Forms 43 H.13 Other Contractors 43 H.14 Ordinances, Taxes, Permits and Licenses 43 I. Contract Clauses 44 J. List of Attachments 52 K. Representations, Certifications, and Other Statements of Bidders/Offerors 53 L. Instructions, Conditions, and Notices to Bidders/Offerors 78 M. Evaluation Factors For Award 80

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A. SOLICITATION/CONTRACT FORM

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

STANDARD FORM 1449 (REV. 2/2012) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE 42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

Deliverable

PoP: 11/01/2021 - 10/31/2022

Contract Type: Firm Fixed Price

03561-0000

Contract Type: Firm Fixed Price

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

ABOVE STANDARD SERVICES - High Cleaning

Deliverable

Emergency Callback/Overtime ADDITIONAL SERVICES

10 __________

03561-0000

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

PoP: 11/01/2021 - 10/31/2022

ABOVE STANDARD SERVICES - Emergency Callback/Overtime

Janitorial Services

HR

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

2,639

Deliverable

PoP: 11/01/2021 - 10/31/2022

Contract Type: Firm Fixed Price

03561-0000

Deliverable

Janitorial Cleaning

HR

Carpet Extraction

PoP: 11/01/2021 - 10/31/2022

Contract Type: Firm Fixed Price

SF

03561-0000

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

ABOVE STANDARD SERVICES - Carpet Extraction

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Deliverable

Contract Type: Firm Fixed Price

SF

MO

Additional Janitorial Services

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

ABOVE STANDARD SERVICES - Additional Services

PoP: 11/01/2021 - 10/31/2022

03561-0000

High Cleaning - Above 70 inches

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

Additional Janitorial Services

Contract Type: Firm Fixed Price

03561-0000

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

PoP: 11/01/2022 - 10/31/2023

COVID-19 Disinfection/Cleaning

HR

2,639

ABOVE STANDARD SERVICES - Additional Services

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Deliverable

PoP: 11/01/2022 - 10/31/2023

Contract Type: Firm Fixed Price

03561-0000

Disinfection Services

HR

03561-0000

Deliverable

PoP: 11/01/2021 - 10/31/2022

Emergency Callback/Overtime ADDITIONAL SERVICES

Contract Type: Firm Fixed Price

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Janitorial Services

ABOVE STANDARD SERVICES - Emergency Callback/Overtime

Contract Type: Firm Fixed Price

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Deliverable

PoP: 11/01/2022 - 10/31/2023

MO

PoP: 11/01/2022 - 10/31/2023

Carpet Extraction

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

1001 Janitorial Cleaning MO

Deliverable

SF

Contract Type: Firm Fixed Price

03561-0000

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

ABOVE STANDARD SERVICES - Carpet Extraction

Deliverable

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

ABOVE STANDARD SERVICES - Additional Services

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Deliverable

PoP: 11/01/2023 - 10/31/2024

Deliverable

Contract Type: Firm Fixed Price

03561-0000

ABOVE STANDARD SERVICES - High Cleaning

MO

PoP: 11/01/2022 - 10/31/2023

Emergency Callback/Overtime ADDITIONAL SERVICES

Contract Type: Firm Fixed Price

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

03561-0000

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

2,639

1005 SF

Janitorial Services

Contract Type: Firm Fixed Price

ABOVE STANDARD SERVICES - Emergency Callback/Overtime HR

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Deliverable

PoP: 11/01/2023 - 10/31/2024

Janitorial Cleaning

03561-0000

102003

SF

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

2001 12

Deliverable

PoP: 11/01/2023 - 10/31/2024

Carpet Extraction

Contract Type: Firm Fixed Price

03561-0000

Contract Type: Firm Fixed Price

ABOVE STANDARD SERVICES - Carpet Extraction

Deliverable

Additional Janitorial Services

HR

03561-0000

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

PoP: 11/01/2023 - 10/31/2024

High Cleaning - Above 70 inches

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

Deliverable

PoP: 11/01/2023 - 10/31/2024

Emergency Callback/Overtime ADDITIONAL SERVICES

Contract Type: Firm Fixed Price

Janitorial Services

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

HR

03561-0000

Contract Type: Firm Fixed Price

ABOVE STANDARD SERVICES - Emergency Callback/Overtime

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Deliverable

2,639

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

PoP: 11/01/2024 - 10/31/2025

03561-0000

SF

PoP: 11/01/2024 - 10/31/2025

Janitorial Cleaning

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

MO

Deliverable

Carpet Extraction

Contract Type: Firm Fixed Price

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

03561-0000

HR

Deliverable

SF

Additional Janitorial Services

Contract Type: Firm Fixed Price

ABOVE STANDARD SERVICES - Carpet Extraction

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

High Cleaning - Above 70 inches

03561-0000

ABOVE STANDARD SERVICES - Additional Services

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Deliverable

PoP: 11/01/2024 - 10/31/2025

Contract Type: Firm Fixed Price

03561-0000

ABOVE STANDARD SERVICES - High Cleaning

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

SF

03561-0000

Janitorial Services

Contract Type: Firm Fixed Price

ABOVE STANDARD SERVICES - Emergency Callback/Overtime

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Janitorial Cleaning

Deliverable

PoP: 11/01/2025 - 10/31/2026

03561-0000

104003

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

HR

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Deliverable

MO

Carpet Extraction

PoP: 11/01/2025 - 10/31/2026

Contract Type: Firm Fixed Price

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Contract Type: Firm Fixed Price

SF

Deliverable

03561-0000

Additional Janitorial Services

ABOVE STANDARD SERVICES - Carpet Extraction

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

03561-0000

PoP: 11/01/2024 - 10/31/2025

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

High Cleaning - Above 70 inches

2,639

ABOVE STANDARD SERVICES - Additional Services

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Deliverable

PoP: 11/01/2025 - 10/31/2026

Deliverable

03561-0000

ABOVE STANDARD SERVICES - High Cleaning __________

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

HR

PoP: 11/01/2024 - 10/31/2025

Emergency Callback/Overtime ADDITIONAL SERVICES

Contract Type: Firm Fixed Price

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

OF

ITEM NO.

(a)

SUPPLIES OR SERVICES

(b)

QUANTITY

ORDERED

(c)

UNIT

(d)

UNIT PRICE

(e)

AMOUNT

(f)

__________4005

PSC: S201 -- HOUSEKEEPING- CUSTODIAL JANITORIAL

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Deliverable

PoP: 11/01/2025 - 10/31/2026

03561-0000

High Cleaning - Above 70 inches

Place of Performance: SSA 177 MAIN STREET LITTLETON, NH

Contract Type: Firm Fixed Price

ABOVE STANDARD SERVICES - High Cleaning

PoP: 11/01/2025 - 10/31/2026

Contract Type: Firm Fixed Price

03561-0000

SF

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B. SERVICES, ORDERING AND PRICES

RECURRING SERVICES

ITEM

NO.

SCHEDULE OF

SUPPLIES/SERVICES

QUANTITY UNIT UNIT PRICE TOTAL AMOUNT

BASE OPTION

OPTION

OPTION

OPTION

BASE OPTION

OPTION

OPTION

OPTION

0001 Janitorial Services 12 Month

ADDITIONAL SERVICES**

ITEM

NO.

SCHEDULE OF

SUPPLIES/SERVICES

QUANTITY UNIT UNIT PRICE TOTAL AMOUNT

BASE OPTION

OPTION

OPTION

OPTION

BASE OPTION

OPTION

OPTION

OPTION

0002 Additional Services Rate – Janitorial Services

10 Labor Hour

0003 Emergency Callback/Overtime Rate – Janitorial Services

10 Labor Hour

ABOVE STANDARD SERVICES (JANITORIAL)

ITEM

NO. *

SCHEDULE OF

SUPPLIES/SERVICES

QUANTITY UNIT UNIT PRICE TOTAL AMOUNT

BASE OPTION

OPTION

OPTION

OPTION

BASE OPTION

OPTION

OPTION

OPTION

0004 Carpet Extraction – Private Areas

100 SF

0005 High Cleaning above 70 inches

100 SF

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C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

C.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval "Approval" means the Government has reviewed submittals, deliverables, or administrative documents (e.g., insurance certificates, MSDS Sheets, etc.), and has determined the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building A reference to “facility” and “site” is interchangeable with “building”. A man made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet Is the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

C.1.0.5 Contracting Officer (CO) Contracting Officer (CO) has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.0.6 Contracting Officer's Representative (COR) Contracting Officer's Representatives (COR) shall be appointed by letter from the CO. CORs will be the primary Government representatives for the administration of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

C.1.0.7 Contractor Reference to “Contractor” throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

C.1.0.8 Custodial A reference to “custodial” is interchangeable with “janitorial”. Custodial and related services include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

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C.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17. ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

C.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday. Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday. Veterans’ Day is always on the 11th of November and Thanksgiving is always the 4th Thursday of November.

C.1.0.12 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant and worker health, while at the same time reducing environmental impacts.

C.1.0.14 Modification Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.15 Ordering Official Ordering Officials shall be appointed by letter from the CO. Ordering Officials will be the Government’s representative for the ordering of supplies and services.

C.1.0.16 Performance Based Service Contracting The procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.17 Product Preference Products that are identified as “environmentally preferable”, and bio-based will be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.1.0.20 Sanitize Removing dirt and certain bacteria so that the number of germs is reduced to such a level that the spread of disease is unlikely

C.1.0.21 Service Calls Service calls are considered standard service requirements, such as nonrecurring requests for rearranging of furniture in a conference room, special event support, spills, replenishing restroom supplies, etc.

C.1.0.22 Standard Services A standard service is defined as all services that are included in the monthly price or as defined in the Contract document.

Prices are to include all applicable labor, materials, supplies, equipment (except as otherwise provided), supervision, and management.

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C.1.0.23 Stewardship Responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

C.2 Objectives and Scope

This contract is for custodial and related services with a Performance-Based Statement of Work (PBSOW) for Janitorial Services at the Littleton, NH Social Security Administration Building. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract shall consist of two major functional areas: standard services, and above standard services.

The Contractor shall furnish all personnel, labor, equipment, material, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise do all things necessary to or incident to, perform and provide the work efforts described in this Section C.

C.2.0 Cleaning Hours The performance of the cleaning shall take place between the hours of 7:30 A.M. and 4:30 P.M. The hours shall not be changed unless authorized by the CO or his/her designee.

Cleaning services at the Littleton SSA Building shall be limited to no more than three (3) hours daily.

C.2.1 The Contractor Shall

1. Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

2. Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

3. Keep the CO or his/her designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or his/her designee.

4. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

5. Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances.

C.3 Green Cleaning

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products and materials.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbc.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section H.8 ‘LEED-EB.’

C.4 Sustainable Purchasing

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. Green cleaning products and processes include those meeting government and third party certified sustainability standards, other environmentally protective products and services as well as those that conserve energy, water, and other resources.

Contractor shall select and track cleaning product and materials purchases as described herein.

C.4.0 Sustainable Products Standards

In the performance of this contract Contractor shall purchase and use, to the extent possible, the safest and most environmentally friendly products. Products used in GSA facilities shall meet the following standards:

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• Key Sustainable Products (KSPs): Categories of products and standards designated by GSA as those most commonly purchased in the execution of contracts and task or delivery orders for supplies and services performed at GSA property. Use of KSPs is mandatory. See the Green Procurement Compilation at https://sftool.gov/greenprocurement for a partial list of products that comply with the KSP standards.

• Federal Programs Designated Sustainable Products: A compilation of products designated as sustainable by U.S.

Department of Agriculture (USDA) BioPreferred, Environmental Protection Agency (EPA) CPG, EPA Safer Choice and Department of Energy's EnergyStar or Federal Energy Management Program (FEMP). Visit https://sftool.gov/green-products/5/cleaning-products.

o When selecting Non-KSP products from the EPA-designated (e.g. Comprehensive Procurement Guidelines

(CPG) and USDA designated in the BioPreferred Program and all other factors (such as price, performance, and availability) being equal, the Contractor shall select the CPG item.

o For other purchases, unless the Contractor receives an exemption from the Contracting Officer or their designee, the Contractor shall select USDA designated in the BioPreferred Program products over products with other sustainable attributes. Visit (http://www.biopreferred.gov/), o For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic

Compounds (VOC) levels for the appropriate cleaning product category (California Air Resource

Board/California Code of Regulations (CCR), Title 17 CCR Section 94509 – (Topic cited; Standards for consumer products at http://www.arb.ca.gov/consprod/regs/2008/3cp.htm).

Contractor shall also ensure that (a) Green cleaning products and processes are complaint with the Guiding Principles for Sustainable Existing Buildings. (b) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval. (c) Products meet the American Society of Testing Materials (ASTM) standards. (d) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

C.4.1 KEY SUSTAINABLE PRODUCTS (KSPS)

Use of the listed KSPs is mandatory for all contracts and task orders and contractors are required to provide submittals demonstrating compliance (see subsection C.4.1.2 below). These KSPs were selected to simplify compliance with the various statutes and executive orders that require products purchased for use in the performance of this contract include products that are recycled content, biobased, non-ozone-depleting, less-toxic alternatives, energy-efficient, water-efficient, and meet environmental standards recommended by EPA or adopted by voluntary consensus standards bodies.

Mandatory KSPs and their associated standards follow:

Wastebasket liners (24" x 33" or smaller)

≥ 20% post-consumer recycled content

OR

UL 126 (formerly CCD 126)

Paper towels 100% total recycled content, including ≥ 50% post-consumer recycled content

OR

https://sftool.gov/greenprocurement https://sftool.gov/green-products/5/cleaning-products http://www.biopreferred.gov/

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Green Seal (GS-1)

Bathroom tissue 100% total recycled content, including ≥ 25% post-consumer recycled content

OR

Green Seal (GS-1)

Hand soap USDA BioPreferred

AND ONE OF THE FOLLOWING:

EPA Safer Choice or Green Seal (GS-41) or UL 2784 (formerly EcoLogo 104)

Multipurpose cleaner EPA Safer Choice or Green Seal (GS-37) or EcoLogo (UL 2759)

C.4.1.2 Proof of Compliance

For each Key Sustainable Product used in the performance of this contract, the Contractor shall submit proof of compliance to the CO or his designee prior to the start of each contract year. For Contractors meeting the KSP standards using AbilityOne products, proof of compliance can be downloaded from the AbilityOne catalog website

(https://www.abilityone.com/OA_HTML/ibeCZzpHome.jsp?sitex=10020:22372:US).

C.4.1.3 Exemptions

Exemptions may apply when Key Sustainable Products meeting the required standards, or recycle content product material that meet or exceed the EPA recovered material content guidelines, are not available because the item cannot be acquired—

(i) Competitively within a reasonable time frame;

(ii) Meeting reasonable performance standards; or

(iii) At a reasonable price.

The Contractor shall provide the Contracting Officer a short written justification for any proposed exemption; the justification shall be made a part of the permanent contract file.

C.4.2 Green Cleaning Plan

The Contractor shall submit a green cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and green cleaning quality control processes.

C.5 Standard Services

C.5.1 Interior https://www.abilityone.com/OA_HTML/ibeCZzpHome.jsp?sitex=10020:22372:US

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The Contractor shall provide interior standard services for the work items listed below.

C.5.1.0 Performance Standards The Contractor through innovation, technology, or other means shall perform the work in this contract to meet the quality and performance standards in this Section. Evaluations of the Contractors work shall be based on the standards in this Section and conducted in accordance with the Government’s Quality Assurance Surveillance Plan (QASP).

C.5.1.1 Floor Care The Contractor shall provide a floor maintenance schedule to the CO or his/her designee in accordance with Submittals Chart for Contract Deliverables.

Bare Floors Floors: Floors, base moldings, and grout shall be clean and free of debris including but not limited to dirt, water streaks, mop marks, string, gum, tar, and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopped floors are to be cleaned using disinfectant cleaner(s) with additional scrubbing, if necessary. These floors shall be slip resistant. Surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. There shall be no visible buildup of finish in corners or crevices.

Asbestos Containing Building Material (ACBM): Cleaning of flooring that may contain asbestos material, such as vinyl asbestos tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, "Asbestos Operations and Maintenance Work Practices". The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results.

Stripping: The old finish or wax shall be removed in accordance with standard commercial practices. Spots shall be eliminated. There shall be no evidence of gum, burns, scuffmarks, or wax build-up in corners or crevices. UNDER NO

CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING METHODS BE USED.

Finishing: Walls, baseboards, and other surfaces shall be free of finish residue and marks from equipment. Floors shall be free of streaks, mop strand marks, and skipped areas. The applied finished area shall have a uniform luster.

Sealing: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

C.5.1.2 Carpet and Rugs Extraction: See section C.6

Spot Cleaning: Carpet surfaces shall be free of removable spots, soiled traffic patterns, dirt, dust, debris, gum, and crusted material.

Vacuuming: Carpet surfaces are to be free of dirt, dust, and other debris. Vacuuming shall be done at a frequency that will protect the integrity of the carpet and prolong wear. The Contractor shall utilize HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute “Green Label/Green Label Plus” Testing Program.

C.5.1.3 Floor Mats and Runners The Government shall furnish all mats and runners. Mats and runners shall be laid out as specified by the CO or his/her designee at main entrances, main lobbies, and main and secondary corridors at all times, and must have finished edges.

Mats and runners shall be free of removable spots, soiled traffic patterns, dirt, debris, gum, and crusted material. There shall be no areas of deterioration or fuzzing as a result of harsh brushing or scrubbing. They shall receive scheduled

- 13 -cleanings and routine inspections based upon the manufacturer's instructions. Any mats and runners that are found to be non-repairable or cannot be cleaned shall be brought to the attention of the CO or his/her designee so they can be replaced.

C.5.1.4 Restrooms All areas shall be cleaned in accordance with the applicable standard service requirements outlined in Section C.5.1. These areas and surfaces shall be cleaned and disinfected using EPA registered disinfectants that are effective against COVID-19 (EPA registered). Partitions, doors, vents, sills, and walls shall have no dirt, bodily fluids, waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt. Shower liners present in locker rooms shall be cleaned and free of mold and dirt. Shower liners shall be replaced at the Contractor’s expense and at a minimum of annually. Locker exterior surfaces shall be free of dust and streaks.

Avoid cleaning of equipment in laboratories and health units that could result in damage to any surface or that could cause contamination with chemicals or infectious materials. Cleaning shall only be performed for areas and surfaces identified in writing by those responsible for managing the laboratories and health units. The Contractor shall submit a safety plan for approval by the CO or their designee.

All areas shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Holding Cells: Routine cleaning of holding cells is a standard service. Holding cell interiors shall include floors, walls, fixtures and surfaces. Cleaning frequencies requested by a tenant that are above the routine standard shall be completed on a reimbursable basis and be approved by the CO or their designee.

Dispensers: The Government shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. Any Contractor provided dispensers must be approved by the CO or their designee prior to installation. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes. Monies collected from tampon and sanitary napkin dispensers shall be retained by the Contractor who shall provide and replenish the product at their expense. The Contractor shall provide dispenser batteries. In facilities where the O&M Contractor is responsible for dispenser installation, the Contractor will work with the O&M Contractor to ensure dispensers are installed in the proper location. All dispensers installed at accessible lavatories and those serving the general space must meet the requirements for operable parts in the Architectural Barriers Act Accessibility Standards (ABAAS section F205 ) to ensure use by people with disabilities.

Receptacles: The Government shall provide receptacles. The Contractor, with proper training in blood borne pathogens, shall wear disposable gloves to empty, clean, and disinfect all sanitary napkin and waste receptacles. Sanitary napkin disposal containers shall be lined with new receptacle bags.

Equipment: All vinyl surfaces of exercise equipment and exercise mats shall be wiped clean and have no dust, dirt, and spots. Cleaning shall be performed under and around without moving or lifting items.

C.5.1.5 Fixtures Clean and Sanitize: Fixtures and surfaces (washbasins, urinals, modesty panels, toilets, shower stalls, etc.) shall be clean with no dust, spots, soil substances, discoloration, mold, build-up, or excess moisture.

Drinking fountains: All fountains shall be free of dirt, watermarks, and all other debris or encrustation. Drinking fountains shall be sanitized and present a lustrous appearance.

C.5.1.6 Surfaces

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Horizontal surfaces: Routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent. All horizontal surfaces (within approximately 10 feet from the floor) shall be wiped clean and free of dust, dirt, or smudges. Cabinets and desks with papers, computers, and keyboards shall not be disturbed.

Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 70’’ of the floor) shall be clean and free of dirt, dust, streaks, smudges, watermarks, spots and grime, and shall not be cloudy. There shall be no water spots on the glass or adjacent fixtures and furniture.

C.5.1.7 Frequently Touched Surfaces

The Contractor must routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards in Section C.2.1 and C.2.2 in this specification.

This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC), which include the routine cleaning of all high-touch (frequently touched) surfaces.The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the product manufacturer when cleaning. Cleaning products and application should be chosen so as not to damage interior finishes or furnishings, including GSA’s fine arts collections and murals, and historic materials and finishes. “Routinely,” for purposes of this scope, is defined as being in accordance with applicable guidance from the CDC, but shall not be less frequently than once daily or once per shift where custodial services are provided for during more than one shift. Daily is defined as the normal operating hours where the custodial contractor is currently performing the standard services.

Examples of high-touch (frequently touched) surfaces include, but are not limited to the following: handrails, door knobs, access control panels, light switches, countertops, water faucets and handles, elevator buttons, sinks, toilets and control handles, table tops, restroom stall handles, toilet paper and other paper dispensers, door handles and push plates, and water cooler and drinking fountain controls.

Individual occupant agencies, not the custodial contractor, are responsible to provide their own products (such as disposable wipes) and to perform cleaning and/or disinfecting of their agency-owned equipment, such as telephones, computers, keyboards, docking stations, computer power supplies, computer mouse devices, personal fans and heaters, and desk lighting.

C.5.1.8 Walls Clean Spots and Marks: Wall surfaces from the floor to the ceiling shall be free of smudges, marks, dirt, and spots.

Cleaning should not cause discoloration.

C.5.1.9 Dusting Surfaces shall be dust free (i.e. with a preference in using a micro-fiber or damp cloth, or backpack vacuum fitted with the appropriate dusting tools).

C.5.1.10 Trash, Wastebaskets, and Ash Receptacles Trash: All trash (including restrooms) shall be collected and removed daily. Trash containers shall be emptied and kept clean, odor-free, and free of dirt, dust, debris, residue, and spilled material. Plastic liners for all trash, debris containers shall not be torn, worn, or contain residue. All ash receptacles shall be free of dust, ashes, odors, tar, streaks, and tobacco residue. All trash must be removed from the building daily.

C.5.1.11 Recyclables

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Collection: The Contractor shall provide all labor, equipment, and means to collect and transport recyclable materials from recycling bins and containers located throughout the building. All recycling must be removed from the building daily.

Reporting: The waste Contractor hauler shall submit reports showing the total trash hauled off site. Solid waste hauling reports shall contain sufficient data to calculate waste diversion and cost avoidance rates (i.e. tipping fee, tons removed/disposed, tons removed/recycled, etc.), and meet other requirements of the Resource Conservation and Recovery Act, and Executive Order 13514.

Reports prepared by the Contractor shall be submitted to the Government electronically. Paper used by the Contractor shall be printed on double-sided paper containing a minimum of 30 percent post consumer recycled content.

C.5.1.12 Plate Glass All glass (to include glass over and in exterior and vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be clean and free of dirt, grime, streaks, and moisture and shall not be cloudy.

C.5.1.13 Window Washing: Interior & Exterior Cleaning: Windows shall be clean and free of dirt, grime, streaks, and moisture and shall not be cloudy. Window sashes, sills, and other surroundings of glass shall be wiped free of drippings and other watermarks. Windows shall be cleaned annually. Cleaning frequencies that are above standard shall be completed on a reimbursable basis to the Contractor.

Cleanings of both sides of the windows shall be coordinated to maximize cost effective operations as directed by the CO or his/her designee.

C.5.1.14 Blinds Dusting of Blinds: All blinds and coverings, cord tapes, and valances shall be clean and free of dust and spots. Blinds and coverings that are not operating properly shall be reported to the CO or his/her designee for repair.

C.5.1.15 Policing Areas: All building areas shall be free of papers, trash, and other discarded material.

C.5.2 Exterior The Contractor shall provide exterior standard services for the work items listed below.

C.5.2.0 Performance Standards The Contractor shall provide all resources, labor, tools, equipment, transportation, hauling away and disposal, training, supplies, materials, and oversight to ensure that quality and performance standards are successfully achieved.

C.5.2.1 Plate Glass All glass (to include spandrel glass, glass over and in exterior and vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be clean and free of dirt, grime, streaks and moisture, and shall not be cloudy.

C.5.2.2 Canopies Cleaning: All canopies and anything affixed to, or included in the surfaces of canopies shall be clean and free of all dirt, dust, cobwebs, nests, bird excrement, trash, and debris.

C.5.2.3 Hard Surface Areas Cleaning: All areas (sidewalks, brick areas, hard surfaces, parking areas, driveways, ramps, lanes, etc.) shall be clean and free of dirt, debris, gum, litter, gravel, weeds, oil, and grease. No residual dirt shall remain after the removal of the debris.

Spill residue and clean-up materials shall be disposed in accordance with the Environmental Protection Agency (EPA), and

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State and local regulatory agency requirements.

C.5.2.4 Ash Receptacles and Trash Containers Cleaning: All trash shall be collected and removed to a location designated by the CO or his/her designee. Trash containers and ash receptacles shall be emptied and kept clean, odor-free, and free of dirt, dust, ash, cigarette butts, debris, residue, and spilled material. Sand in ash receptacles shall be replenished as necessary. Plastic liners for all trash containers shall not be torn, worn, or contain residue.

C.5.2.5 Graffiti Removal Remove graffiti using normal cleaning methods (e.g., normal graffiti removal cleansers or solvents.) Graffiti that cannot be removed with such methods shall be reported to the CO or his/her designee.

C.5.2.6 Excrement Removal (Human, avian and rodent) Cleaning: All steps and stairs, entrances, sidewalks, landings, and ledges shall be cleaned of all excrement while following established safety precautions as outlined in the Center of Disease Control protocols. Knowledge of cautionary requirements in cleaning areas contaminated by bat, pigeon, or other avian pest excrement is required. The Contractor shall fully train all employees designated to perform these services in accordance with OSHA standards and OSHA approved Federal State and local regulations.

C.5.2.7 Policing Outside Areas Policing: All areas including lawn, grounds, planted areas, sidewalks, hard surfaces, parking areas, driveways, etc) shall be clean of gum, litter, debris, paper, trash, and other discarded material.

Unimproved grounds: All areas shall be cleared of trash, debris, and other discarded material each time the native grasses, weeds, etc. are cut.

Fence Lines: Fence lines shall be cleared of trash, debris, and other discarded material.

C.5.3 Snow and Ice Removal

RESERVED

C.5.4 Grounds Maintenance

RESERVED

C.5.4.0 Landscape Erosion Management

RESERVED

C.5.4.1 Grounds Maintenance Services

RESERVED

C.5.4.2 Composting

RESERVED

C.5.4.3 Trees and Shrubs

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C.5.4.4 Mulching

C.5.4.5 Mowing and Edging

RESERVED

C.5.4.6 Leaf Removal

RESERVED

C.5.4.7 Over Seeding, Dethatching and Plugging

RESERVED

C.5.4.8 Fertilization

RESERVED

C.5.4.9 Flowerbeds and Plants

RESERVED

C.5.4.10 Plant Replacements

RESERVED

C.5.4.11 Soil and Ground Covers

RESERVED

C.5.4.12 Unimproved Grounds

RESERVED

C.5.4.13 Fence Lines

RESERVED

C.5.4.14 Weeds

RESERVED

C.5.4.15 Irrigation

RESERVED

C.5.4.16 Watering

C.6 Above Standard Services

The Contractor shall provide interior and exterior above standard services to fulfill the Government’s intermittent need for work. These services are in addition to the services specified as a standard service.

The Contractor shall not divert workforce to accomplish above standard services.

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Submit to the CO or his/her designee after contract award a commercial price list for above standard service listed item(s).

The commercial price(s) shall include the duration that the price is valid, minimum quantities to be ordered and any other stipulations that may apply. Unless otherwise requested by the Ordering Official, commercial prices for these services should be given by the square foot for any work defined in terms of its floor space. Work items whose unit of quantity is listed as “each” should be on a “per item” basis (per blind, per window, per tree, etc.). However, the Ordering Official may request that the Contractor provide work line items on another basis, “per job” (quantity times unit price).

The Government reserves the right to obtain supplies and services from other sources if determined that prices are not found fair and reasonable, based on competitive fair market prices.

C.6.0 Carpet Extraction Extraction: Build-up spills or crusted material shall be removed along with spots and smears. There shall be no areas of deterioration or fuzzing to the carpets and rugs as a result of harsh brushing or scrubbing. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or his/her designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold. Moving of agency owned equipment or furnishings is not the responsibility of the contractor.

C.6.1 High Cleaning

High Surfaces: Surfaces between 70 inches and above shall be cleaned and free of dirt, dust, and cobwebs. Where glass is present, both sides shall be clean and free of streaks.

C.7 Service Calls

Contractor shall respond to service calls during building(s) operating hours (see Building Information Data Sheet in Section J) AND during the Contractor’s regular cleaning schedule.

Service calls shall be monitored and satisfactorily responded to in a timely manner. Contractor shall include a method of recording customer calls, the time to complete the service call, and the corrective action taken.