RFP_SAROPS Sustainment_70Z04421R21000200.pdf

Request For Proposal (RFP)

70Z04421R21000200

USCG’s Search and Rescue Optimal Planning System

(SAROPS) Sustainment Services

Issued on: October 2nd, 2020

Issued by:

Department of Homeland Security (DHS)

United States Coast Guard Commandant CG-9143

4000 Coast Guard Boulevard Portsmouth, VA 23703 On October 2nd, 2020

Response Deadlines:

Questions Due by: October 9th, 2020 at 11:00 AM EST Phase I Proposal Due by: October 16th, 2020 at 11:00 AM EST Phase II & III Due by: November 2nd, 2020 at 11:00 AM EST

NOTICE FOR FILING AGENCY PROTESTS

United States Coast Guard Ombudsman Program

It is the policy of the United States Coast Guard (USCG) to issue solicitations and make contract awards in a fair and timely manner. The Ombudsman Program for Agency Protests (OPAP) was established to investigate agency protest issues and resolve them without expensive and time-consuming litigation. OPAP is an independent reviewing authority that is empowered to grant a prevailing protester essentially the same relief as the Government Accountability Office (GAO).

Interested parties are encouraged to seek resolution of their concerns within the USCG as an Alternative Dispute Resolution (ADR) forum rather than filing a protest with the GAO or some external forum. Interested parties may seek resolution of their concerns informally or opt to file a formal agency protest with the Contracting Officer or Ombudsman.

Informal Forum with the Ombudsman. Interested parties who believe a specific USCG procurement is unfair or otherwise defective should first direct their concerns to the applicable Contracting Officer. If the Contracting Officer is unable to satisfy their concerns, interested parties are encouraged to contact the U.S. Coast Guard Ombudsman for Agency Protests. Under this informal process the agency is not required to suspend contract award performance. Use of an informal forum does not suspend any time requirement for filing a protest with the agency or other forum. In order to ensure a timely response, interested parties should provide the following information to the Ombudsman: solicitation/contract number, contracting office, Contracting Officer, and solicitation closing date (if applicable).

Formal Agency Protest with the Ombudsman. Prior to submitting a formal agency protest, protesters must first use their best efforts to resolve their concerns with the Contracting Officer through open and frank discussions. If the protester’s concerns are unresolved, an Independent Review is available by the Ombudsman. The protester may file a formal agency protest to either the Contracting Officer or as an alternative to that, the Ombudsman under the OPAP program. Contract award or performance will be suspended during the protest period unless contract award or performance is justified, in writing for urgent and compelling reasons or is determined in writing to be in the best interest of the Government. The agency’s goal is to resolve protests in less than 35 calendar days from the date of filing. Protests shall include the information set forth in FAR 33.103(d) (2). If the protester fails to submit the required information, resolution of the protest may be delayed or the protest may be dismissed. To be timely protests must be filed within the period specified in FAR 33.103(e). Formal protests filed under the OPAP program should be submitted electronically to OPAP@uscg.mil and the Contracting Officer of by hand delivery to the Contracting Officer.

Election of Forum. After an interested party protests a Coast Guard procurement to the Contracting Officer or the Ombudsman, and while the protest is pending, the protester agrees not to file a protest with the GAO or other external forum. If the protest is filed with an external forum, the agency protest will be dismissed.

The Ombudsman Hotline telephone number is (202) 372-3695.

(End of notice) https://www.acquisition.gov/far/index.html https://www.acquisition.gov/far/index.html mailto:OPAP@uscg.mil

Contents

SECTION A –COMBINED SYNOPSIS AND SOLICITATION NOTICE INFORMATION 4

SECTION B – SUPPLIES OR SERVICES AND PRICES/COST

SECTION C –PERFORMANCE WORK STATEMENT

C.10 FLOW-DOWN OF REQUIREMENTS TO THE TASK ORDER LEVEL AND

ADDITIONAL SPECIAL CONTRACT REQUIREMENTS

SECTION D – PACKAGING AND MARKING

SECTION E – INSPECTION AND ACCEPTANCE

SECTION F – DELIVERIES OR PERFORMANCE

SECTION G – CONTRACT ADMINISTRATION DATA

G.9 FLOW-DOWN OF REQUIREMENTS TO THE TASK ORDER LEVEL AND

ADDITIONAL SPECIAL CONTRACT REQUIREMENTS

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.3 FLOW-DOWN OF REQUIREMENTS TO THE TASK ORDER LEVEL AND

ADDITIONAL SPECIAL CONTRACT REQUIREMENTS

SECTION I – CONTRACT CLAUSES AND PROVISIONS

I.4 FLOW-DOWN OF CLAUSES/REQUIREMENTS TO THE TASK ORDER LEVEL

AND ADDITIONAL SPECIAL CONTRACT REQUIREMENTS

SECTION J – LIST OF ATTACHMENTS

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS

OF OFFERORS OR RESPONDENTS

SECTION L – SOLICITATION PROVISIONS

SECTION M – EVALUATION FACTORS FOR AWARD

Note: Sections A-J will be incorporated into the IDIQ upon award. Section K-M will not be incorporated into the IDIQ upon award.

SECTION A –COMBINED SYNOPSIS AND SOLICITATION NOTICE INFORMATION

A.1 This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR 12.6, as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This acquisition is being conducted as unrestricted for commercial items or services prepared in accordance with FAR Part 12 and FAR Part 15, as applicable, will be followed for this requirement.

A.2 Solicitation number is 70Z04421R21000200 (Previously 70Z04420R20002700) and is being issued as a Request for Proposal (RFP).

A.3 The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular {2021-01, effective 10022020}. See https://www.acquisition.gov/browse/index/far for this information.

A.4 The associated NAICS code is 541512 Computer Systems Design Services:

is not being set-aside for small businesses.

is being set-aside for small businesses. The small business size standard is $27,500,000.

A.5 The United Stated Coast Guard (USCG), Commandant (CG-914), Contracting Office has a requirement for Sustainment Services for the USCG’s Search and Rescue Optimal Planning System (SAROPS) described in the IDIQ Performance Work Statement and Task Order Performance Work Statement.

A.6 The Government intends to award a single Indefinite Delivery-Indefinite Quantity (IDIQ) contract with Firm-Fixed-Price (FFP) Task Orders (TOs) for an ordering period of five (5) years.

A.7 The provision at FAR 52.212-1, Instructions to Offerors – Commercial Items (DEVIATION 2018-O0018)(Oct 2018) applies to this acquisition.

https://www.acquisition.gov/browse/index/far

SECTION B – SUPPLIES OR SERVICES AND PRICES/COST

B.1 PURPOSE

The purpose of this contract is to provide services that fall within the requirements for USCG’s Search and Rescue Optimal Planning System (SAROPS) sustainment services. U.S. Coast Guard, CG-914 Contracting Officer will order services through the issuance of task orders during the contract ordering period.

B.2 CONTRACT TYPE AND SERVICES

The contract type is a single-award Indefinite-Delivery/Indefinite-Quantity (IDIQ) contract in accordance with FAR Subpart 16.504 Indefinite-Quantity Contracts. Firm-Fixed-Price (FFP).

Task Orders may be issued in accordance with this contract as determined by the Government.

B.3 MAXIMUM CONTRACT CEILING

All task orders issued pursuant to this contract shall not exceed the Maximum Contract Value of $19,600,000.00. The contract will remain in place and task orders may be issued in accordance with the contract until the Maximum Contract Value has been used in its entirety or until the contract ordering period ends, whichever occurs first.

B.4 PRICE SCHEDULES

At the sole discretion of the Contracting Officer, all task orders will be issued on a firm-fixed-price basis. The task order(s) labor rates shall not exceed those set forth in the IDIQ Price Schedule (Attachment 1). The labor rates in the IDIQ Price Schedule reflect hourly rates for each labor category for work performed at any location within the United States. The pricing of individual task orders will be governed by the Price Schedule rates in effect on the day of issuance of the task order and those Price Schedule rates will govern until the end of performance under that task order.

See Attachment 1 – IDIQ Price Schedule.

B.5 FIRM-FIXED-PRICE (FFP) TASK ORDERS

The negotiated hours for each labor category will be multiplied by the applicable hourly rates listed in Attachment 1, IDIQ Price Schedule (Firm-Fixed-Price Hourly Rates) to come up with the FFP for each task order. There will be no reimbursable Other Direct Costs (ODCs) within this requirement.

(End of Section B)

SECTION C –PERFORMANCE WORK STATEMENT

C.1 GENERAL

C.1.1 Background The United States Coast Guard’s Command, Control, Communications, Computers, Cyber and Intelligence Service Center (C5I-SC) develops, builds, fields, trains, and supports advanced electronic command, control, and navigation systems. C5I-SC develops system components using contracted services to fulfill the mission requirements for Command, Control, Communications, Computers, Intelligence, Surveillance, & Reconnaissance (C4ISR). C5I-SC integrates existing government and commercial products with standard technologies and environments (e.g., Esri ArcGIS for Desktop) to create interoperable and compatible systems which align with Department of Homeland Security (DHS) and Department of Defense solutions. C5I-SC products adhere to enterprise level direction provided by the United States Coast Guard (USCG), DHS and Defense Information System Agency (DISA). In 2003 the development of the mission essential Search and Rescue Optimal Planning System (SAROPS) began to support the USCG’s Search and Rescue mission. Four years later in 2007 SAROPS was deployed to all USCG Sector, District and Area Command Centers. SAROPS has since been in Operations and Maintenance phase of the Systems Engineering Life Cycle (SELC) and has never faltered from a 24/7 availability. SAROPS is a Command and Control tool used for the direction of military forces. The ultimate SAROPS product is a Search Action Plan with search assignments for Search and Rescue Units (SRUs). While the central function of SAROPS is to model drift simulations and then establish optimal search plans there are other essential capabilities including geospatial analytics, a variety of map services and interfaces for Search and Rescue Satellite Aided Tracking (SARSAT), Automated Mutual Assistance Vessel Rescue System (AMVER) and Rescue21 (R21). SAROPS is written as series of extensions to ESRI’s Geographic Information System (ArcGIS for Desktop). SAROPS depends heavily on an Environmental Data Server (EDS), whose function is to centralize environmental data products from various sources and formats and to provide them in a standard format, on demand, to the SAROPS client. SAROPS is hosted on a distributed pool of balanced virtualized servers within CG-One and enabled by a backbone of distributed/replicated Sequel Server database. SAROPS is also distributed to a limited set of international SAR partners via the Foreign Military Sales program. There is a high degree of variance with the configuration of each international installation. SAROPS is expected to migrate under the umbrella of the USCG’s consolidation initiative and is expected to leverage the latest in back end services, cloud computing and web client viewing. The primary goal of the migration is to establish a consolidated solution yielding unified multi-mission support with improved performance and reduced computer resource footprint. During the timeframe of migration it is known that SAROPS will operate under two baselines, the first being the legacy ArcGIS base system and the second being within the replacement framework. During this time the maintenance activities on the legacy system will be increasingly governed as the new system matures into a fully capable state.

C.1.2 Scope The purpose of this contract is to obtain sustainment services to assist the U.S. Coast Guard’s Command, Control, Communications, Computers, Cyber and Intelligence Service Center (C5I- SC), Command Center Product Line by maintaining the software and infrastructure components of the SAROPS and further refinement of the system to ensure all operational, functional, and system requirements are met, as well as, ensure the system remains on a viable platform.

C.1.3 References The Contractor shall be guided by and adhere to, as applicable to the activities subject to this Scope of Work, the references cited in this section, or their successor Commandant Instructions, if or when superseded.

a. Physical Security & Force Protection Program Manual, COMDTINST M5530.1(Series) (furnished upon request)

b. Operations Security (OPSEC) Program, COMDTINST M5510.24 (Series) (furnished upon request)

c. U.S. Coast Guard Cybersecurity Manual, COMDTINST M5500.13 (Series) (furnished upon request)

d. Safeguarding Sensitive But Unclassified (FOR OFFICIAL USE ONLY) Information, DHS MD 11042.1 (furnished upon request)

e. National Search and Rescue Manual, U.S. Coast Guard Addendum to the National SAR Supplement (M16130.2D) (furnished upon request)

f. International Aeronautical and Maritime Search and Rescue Manual. Available at:

(http://www.imo.org/en/OurWork/Safety/RadioCommunicationsAndSearchAndRescue/S earchAndRescue/Pages/IAMSARManual.aspx)

g. Elements, Modules and Algorithms for Planning Optimal Searches (furnished upon request)

h. The Theory of Search. Available at:

(http://www.navcen.uscg.gov/pdf/Theory_of_Search.pdf).

i. SAROPS 2.3 Job Aid (furnished upon request)

C.2 REQUIREMENTS

In order to successfully maintain and maximize the availability of SAROPS, the Contractor shall apply knowledge and experience in all functional areas and all maintenance phases. The Contractor shall provide sustainment services for SAROPS via an Agile Scrum methodology.

C.2.1 Major Functional Areas of SAROPS Infrastructure Mapping Framework which includes but is not limited to:

• Map Manipulation, Presentation and Projections

• Management and Use Of Geospatial Data And Web Services

• Layers and Rendering And Renderers

• Labeling and De-Clutter

• Analytic and Geospatial Tools

• Event Handling and Error Trapping

• Custom Extensions, Configurations and Preferences

• Common Map Framework - Lite Tailorization

• Printing and Saving

• Loran Calculator, Because Some Commercial GPS Receivers Display Time Differentials

(TD)

• Compass Rose

• Day/Night Moon Phase Tool

• Rhumb Line/Great Circle Measure Routines and Tools

• Graticule Generator

• Favorite Layers Tool

• USNG Coordinate Converter

• Quick Icons and Shapes

• OWF Common Mapping Widget

SAR-Tools features which include but are not limited to:

• Sweep Width Calculator

• DMB Tool

• Search Pattern Editor

• Reception Zone Calculator

• Flare Calculator

• Probability of Survival Decision Aid

Interfaces to Essential External Systems and Sources, which include but are not limited to:

• Environmental Data Server (EDS)

• National Oceanic and Atmospheric Administration (NOAA)

• Search And Rescue Satellite Aided Tracking System (SARSAT)

• Rescue 21

• Automated Mutual-Assistance Vessel Rescue System (AMVER)

• Unclassified Common Operational Picture (UCOP)

• WatchKeeper

• Coast Guard One View (CG1V)

The Simulator, Planner and Evaluator Modules and Web Service Interfaces:

• Perform the complex mathematical functions to establish search object drift, detection probabilities as a function of SRU routing and sensor lateral range curves, optimal resource assignment and probability of success calculations.

• Modules are communicated with via XML messages from the client.

• Modules also expose shared routines with the client to ensure consistency in computations provided by the client UI and the sim engine.

The Environmental Data Server (EDS)

• Equivalent Services including the data source catalog, data format transformation, status reporting, web services and archiving.

• The associated NetCDF and Timeslider modules are used for processing and display of temporal data.

The Coast Guard Standard Workstation

• Coast Guard Network

• DHS OneNet Software

• Enterprise Service Bus

• Communications Protocols (e.g. https, FTP, Secure FTP, SOAP, REST, WSDL)

• Configuration Environments

Commercial Technologies and Products to include but not be limited to:

• Microsoft Visual C++, Visual Basic, C#, .net, Visual Studio, Expression Blend, and Java software development environments;

• Terminal Sever, Terminal services, Remote desktop, Web Application Server and Web Browser deployment architectures;

• Windows 10 and later, Windows Server 2012, Windows Server 2016 and later operating systems for application development, documentation, integration, and deployment;

• Microsoft SQL Server, Microsoft Active Directory VMotion VMware High Availability and Distributed Resource Scheduling, ESXi. Vsphere;

• Balsamiq Mock-ups, HP Quality Center, IBM DOORS, Microsoft Office and Project.

• Defense Intelligence Information Enterprise (DI2E) for access to Jira, Confluence, Jenkins, Bitbucket and/or other tools;

• Red Hat Enterprise Linux Operation Systems; and

• Splunk.

C.2.3 SAROPS Sustainment Services The Contractor shall provide SAROPS Sustainment Services. Sustainment work may include system migration, system refinement, system integration, system modifications, trouble reports, and improvements.

C.2.3.1 Corrective and Preventative Maintenance The Contractor shall provide Corrective, Preventative, and Adaptive Maintenance of SAROPS as required by individual Task Order. Corrective and Preventative Maintenance may include activities associated with repairing faulty software code, updating code to remain in step with external systems or foundational elements, updates necessary to avoid obsolescence, implementing emergency or routine cyber vulnerability patches and updates, and providing system software/application updates and integration.

C.2.3.2 Adaptive Maintenance The Contractor shall provide Adaptive Maintenance of SAROPS as required by individual Task Order. Adaptive Maintenance may include requests for upgrades, modifications of supporting system software including operating system, utilities, middleware, interface changes, hardware and software configuration changes.

C.2.4 Software Test and Evaluation The Contractor shall provide Software Test and Evaluation services. Software Test and Evaluation includes system operation and administration functions related to the maintaining of testing resources provided by the Government.

C.2.5 Technical Writing and Documentation Management As specified at the Task Order level, the Contractor will prepare, review, revise, and maintenance technical documentation including software and systems engineering, system operations, and system administration and user guides.

C.3 CONTRACTOR PERSONNEL

C.3.1 Qualified Personnel The Contractor shall provide qualified personnel to perform all requirements specified in this Scope of Work and any resulting Task Order. All Contractor employees supporting this contract or resulting task orders that are designated as “key personnel” and/or require a security clearance shall be citizens of the United States. All contractor personnel supporting this contract or resulting task orders shall be able to read, write, speak, and understand the English language. The Contractor shall also propose the Labor Category rates and descriptions for any other positions to be used in completing this requirement.

C.3.2 Labor Category Descriptions

C.3.2.1 Subject Matter Expert (SME) III- System level Subject Matter Expert and Integrator.

This position shall be responsible for coordinating multiple concurrent efforts involving all phases of the system lifecycle maintenance including conceptual planning and testing.

Provides technical and management leadership on major tasks or technology assignments. Assists other project members with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture;

networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management; software development methodologies; modeling and simulation; disaster recovery; and requirements management. Establishes goals and provides technical solution recommendations, product design, point papers and / or assistance. Coordinates with Contractor Management and Government Personnel to ensure accurate problem definition and solution to satisfy the Government's requirement. Decision-making and domain knowledge may have a critical impact on overall project implementation. May supervise others and serve as the scrum master.

SME III minimum Education/Qualifications:

• Demonstrate functional knowledge of search and rescue (SAR) planning.

• Demonstrate functional knowledge of related SAR systems (e.g., NOAA

SARSAT, Rescue 21, and AMVER)

• Five (5) years of experience in information systems to include:

Experience in software engineering, software programming, search planning methods, probability and statistics and operations research.

• Demonstrate functional knowledge stochastic modeling and forecasting in the application areas of drift simulation and optimization of search resource allocation.

• Five (5) years of specialized experience providing state-of-the-art solutions to complex problems regarding information systems technology to include:

Experience with the development and maintenance environments of

Microsoft Visual Studio, SQL, C#, Java, ArcGIS Desktop API, Web Mapping Services, NetCDF, development and a distributed operational environment of Windows Server, VMWare, and SQLSVR over .mil domain.

• Six (6) months of experience with Agile methodology or a methodology that subscribes to agile principals with Sprint planning and execution.

• Master's degree in computer science, software engineering or mathematics.

C.3.2.2 Subject Matter Expert, III- Simulator and Planner Module. This position shall be responsible for participating multiple concurrent efforts involving all phases of the system lifecycle maintenance including conceptual planning and testing. Provides technical leadership on major tasks or technology assignments. Assists other project members with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture; automation; communications protocols; risk management/electronic analysis; software; life-cycle management;

software development methodologies; modeling and simulation; disaster recovery; and requirements management. Establishes goals and provides technical solution recommendations, product design, point papers and / or assistance. Coordinates with Contractor Management and Government Personnel to ensure accurate problem definition and solution to satisfy the Government's requirement. Decision making and domain knowledge may have a critical impact on overall project implementation.

The Contractor shall also provide the minimum Education/Qualifications:

• Five (5) years’ experience in applied probability and statistics, discrete and continuous functions, parallel processing, probabilistic mathematics used in stochastic modeling and the methods and interfaces for forecast simulation and effort optimization.

• Six (6) months of experience with Agile methodology or a methodology that subscribes to agile principals with Sprint planning and execution.

• Master's degree in computer science or mathematics.

C.3.2.3 Subject Matter Expert, II- Environmental Data Interface GIS. Defines business requirements and recommends a technical approach to meet those needs. Generates design specifications for software development, which typically involves translating business requirements into detailed algorithms for coding. Oversees the development, testing, and implementation of the technical solution, and validates the final product satisfies the defined requirements. Reviews technical documentation such as user guides, training manuals, and system specifications, prior to distribution to end-users and ensures their subject area is accurately represented. Performs a variety of increasingly complicated tasks. Typically reports to a project leader or manager but may guide a small technical team. A wide degree of creativity and latitude is expected. May be required to provide advice to other positions. Often required to rely on experience and judgment to plan and accomplish goals. Applies creative problem solving techniques in a variety of situation. The following is the minimum education and qualifications standard:

• Three (3) years demonstrated experience of drift simulation wizard, planner dashboard, EDS interface, Timeslider, associated programming languages, data structures and graphical user interface, to include:

Consulting with users, managers and staff to determine needs, model work flows and system requirements.

Assisting in design, development and maintenance of custom extensions and use/best practices foundational ArcGIS capabilities.

Leading programmers in areas of the interfaces to the Environmental Data Server, EDS data renderers, temporal modeling and presentation, user interface and case database components. Providing presentations

Developing and maintaining quality control/assurance programs.

Writing and consulting on technical documentation.

• Six (6) months of experience with Agile methodology or a methodology that subscribes to agile principals with Sprint planning and execution.

• Bachelor’s degree or five (5) years’ experience in the information technology field.

C.3.3 Reserved

C.3.4 Key Personnel Before replacing any individual designated as key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance and provide the name and qualifications of any proposed substitute(s) and receive written approval from the Contracting Officer prior to replacement. All proposed substitutes shall possess qualifications equal to or superior to those of the key person as provided in the SOW/PWS. The Government will designate Contractor personnel as key and their requirements at the task order level, if applicable. The Government reserves the right to add additional key personnel at the Task Order level as appropriate and/or needed.

C.3.5 Employee Conduct Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

C.3.6 Removing Employees for Misconduct or Security Reasons The Government may, at its sole discretion (via the COR) direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

C.3.7 Employee Identification Contractor employees visiting Government facilities shall wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times. Contractor employees working on-site at Government facilities shall wear a Government issued identification badge. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times. The Contractor’s facility security officer (FSO) shall provide a visit authorization request (VAR) to C5I-SC’s Command Security Officer at least five days in advance of commencing work. The VAR shall identify all Contractor employees requiring access to the job site, including their national security clearance status. Questions concerning VAR requirements shall be directed to C5I-SC’s Command Security Officer at (757) 638-2718.

C.4 TRANSITION PLAN

The services covered under this contract are vital to the USCG mission and must be maintained without interruption, both at the commencement and the expiration of this contract. Keeping SAROPS operational is a critical concern during all times including the transition of activities from an incumbent staff to the succeeding Contractor. Services are to be obtained in the most cost-effective manner and free of any potential conflicts of interest. The Contractor recognizes that the services prescribed under any resulting contract or task order are vital to the Government and must be continued without interruption and that, upon contract or task order expiration, a successor, either the Government or another contractor, may continue to provide these services.

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have fully qualified personnel on board, during the phase in and phase out periods. During the phase in period, the Contractor shall cement familiarity and understanding with performance requirements in order to commence full performance of services on the contract start date

Phase-In. At the phase-in of this contract, the Contractor shall cooperate with the incumbent Contractor to ensure a smooth transition. The period may overlap for no more than 60 days to allow for orderly and systematic transfer of equipment and maintenance data.

Phase-Out. At the phase-out of this contract (the last sixty (60) days), the Contractor shall cooperate with the follow-on Contractor to ensure a smooth transition to replacement services when the contract ends. The contract period will overlap for no more than 60 days to allow for orderly and systematic transfer of equipment and maintenance data. The Contractor shall develop and prepare documentation to transfer GFE and property to the follow-on Contractor. The Contractor should issue the Phase-Out Plan within fourteen (14) days of being notified that a new contract will be awarded.

Transition Activities The Contractor shall turn over all documentation, records, and electronic files required for continuation of support and maintenance services. No documentation shall be discarded or destroyed without written authorization from the KO. The Incumbent shall coordinate with the follow-on Contractor and designated Government representative to accomplish a joint inventory of all documentation and material being transferred or returned to the Government.

C.5 GOVERNMENT FURNISHED RESOURCES

Government Furnished Resources will be specified at the task order level.

C.6 CONTRACTOR FURNISHED RESOURCES/PROPERTY

The Contractor shall furnish all facilities, materials, equipment, and services necessary to fulfill requirements in an awarded task order, except for the Government Furnished Resources specified at the task order level. The Contractor shall use the DD-1149 form to track configuration items (i.e., Property) provided by the Government at the Task Order Level. All parties shall maintain copies of the signed forms when property is transferred between parties and locations

C.7 GOVERNMENT TERMS & DEFINITIONS

AMVER Automated Mutual Assistance Vessel Rescue System API Application Programming Interface C5I-SC Command, Control, Communications, Computers, Cyber and

Intelligence Service Center C5I-SC INST Command, Control, Communications, Computers, Cyber and

Intelligence Service Center Instruction CCB Configuration Control Board CG1V Coast Guard One View CM Configuration Management COMDTINST Commandant Instruction COR Contracting Officer Representative CR Change Request CRDB Change Request Data Base DHS Department of Homeland Security EDS Environmental Data Server ESB Enterprise Service Bus EST Eastern Standard Time GIS Geographic Information System KML Keyhole Markup Language KO Contracting Officer LCCB Local Configuration Control Board OGC Open Geospatial Consortium OWF Open Widget Framework PRS Performance Requirements Summary PWS Performance Work Statement R21 Rescue 21 SARSAT Search And Rescue Satellite Aided Tracking SAROPS Search And Rescue Optimal Planning System SLDMB Self Locating Datum Marker Buoy SOA Service Oriented Architecture SOW Statement of Work UCOP Unclassified Common Operational Picture USCG United States Coast Guard VB Visual Basic XML Extensible Markup Language

C.8 QUALITY ASSURANCE

The Contractor shall comply with all requirements in Chapter 14 in the Coast Guard Uniform Supply Operations Manual (COMDTINST M4121.4, latest edition).

C.9 HOURS OF OPERATION

Contractor employees shall perform work in accordance with working hours at the sites where work is to be performed, generally 0800-1600 Local Time, Monday through Friday, unless otherwise indicated in individual task orders. However, there may be occasions when Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill contract requirements.

C.10 FLOW-DOWN OF REQUIREMENTS TO THE TASK ORDER LEVEL AND

ADDITIONAL SPECIAL CONTRACT REQUIREMENTS

All of the requirements in Section C flow-down to the task order level, unless otherwise stated.

Additional requirements, as required, will be set forth in individual task orders.

(End of Section C)

SECTION D – PACKAGING AND MARKING

Packaging and marking of all deliverables must conform to normal commercial packing standards to assure safe delivery at destination. Clauses and other requirements regarding packaging and marking shall be designated by the Ordering Contracting Officer at the task order level.

D.1 MARKING OF SHIPMENTS

The Contractor shall mark all shipments under issued task orders with the contract number, task order number, description of items contained therein, and the Contractor point of contact with contact information. Task orders may contain additional instructions.

NOTE: Failure to mark all packages, boxes, etc., as indicated above, may result in return of the shipment at the Contractor's expense.

D.2 UNCLASSIFIED PACKAGING

All unclassified items shall be prepared, preserved, packaged, packed and marked in accordance with best commercial practices to meet the packing requirements of the carrier and to ensure safe and timely delivery at the intended destination.

D.3 PRESERVATION, PACKAGING AND PACKING

The Contractor shall preserve, pack, and package in such a way to ensure complete delivery at destination without damage or deterioration of the supplies due to the hazards of shipping, handling or storage. Standard commercial preservation, packaging, and packing practices shall be employed when applicable.

D.4 INCLUSION OF CONTRACT NUMBER AND TASK ORDER NUMBER ON

DOCUMENTATION

The Contractor shall include the contract number and task order number on all documentation (reports, invoices, correspondence, shipping documents, etc.).

D.5 FLOW-DOWN OF CLAUSES/REQUIREMENTS TO THE TASK ORDER LEVEL

AND ADDITIONAL SPECIAL CONTRACT REQUIREMENTS

All of the requirements in Section D flow-down to the task order level, unless otherwise stated.

(End of Section D)

SECTION E – INSPECTION AND ACCEPTANCE

(End of Section E)

SECTION F – DELIVERIES OR PERFORMANCE

F.1 CONTRACT ORDERING PERIOD

The contract ordering period is one, five (5) year ordering period. The ordering period can be extended up to an additional six months in accordance with FAR Clause 52.217-8 Option to Extend Services.

F.2 TASK ORDERS

The term for each task order shall be specified in the individual order. Orders may be issued at any time during the contract ordering period. Orders may not be issued outside the contract ordering period. All performance under all Orders cannot exceed 18 months beyond the contract ordering period.

F.3 PLACE OF PERFORMANCE

The primary place of performance will be the Contractor’s facilities unless otherwise specified in the individual task order.

F.4 NOTICE TO THE GOVERNMENT OF DELAYS

In the event the Contractor encounters difficulty in meeting requirements, or when it anticipates difficulty in complying with the contract or individual task order delivery schedule or completion date, or as soon as the Contractor has knowledge that any actual or potential situation is delaying or threatens to delay the timely performance of this contract or a task order, the Contractor shall immediately notify the Contracting Officer and the Contracting Officer Representative, in writing.

This notification shall give pertinent details and this data shall be informational only in character;

this shall not be construed as a waiver by the Government of any delivery schedule or date, or any rights or remedies provided by law or under this contract.

F.5 PERFORMANCE STANDARDS

Evaluation of the Contractor’s performance will be defined at the task order level. Each evaluation will be conducted jointly by the COR and the Contracting Officer, and must form the basis of the Contractor’s permanent performance record with regard to this Contract and task orders as required in FAR Subpart 42.15 Contractor Performance Information. The Contractor’s performance under each task order will be evaluated annually in accordance with the Contractor Performance Assessment Reporting System (CPARS), utilizing at minimum, the following factors: Quality, Schedule, Cost Control, Management, Utilization of Small Business (as applicable), Regulatory Compliance, and Other Areas (as applicable) (e.g., late or nonpayment to subcontractors, trafficking violations, tax delinquency, failure to report in accordance with Contract terms and conditions, defective cost or pricing data, terminations, suspension and debarments). Evaluations will be tailored to the task order type, size, content, and complexity of the requirement.

F.6 REPORTS AND DELIVERABLES

The Contractor shall submit the required deliverables as specified in the individual task order(s), (End of Section F)

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 CONTRACTING OFFICE

Notwithstanding the Contractor’s responsibility for their management during the performance of the contract, the administration of the contract will require coordination between the Government and the Contractor. The U.S. Coast Guard, CG-914 Contracting Office will perform all Government contract administration. The individuals listed below will be the Government points of contact during the performance period of the contract.

Contracting Office:

U.S. Coast Guard (USCG)

CG-914

4000 Coast Guard Blvd., Annex 4 Portsmouth, VA 23703-2199

G.2 CONTRACTING OFFICER

The Contracting Officer (KO) is responsible for ensuring performance of all necessary actions for effective contracting, ensuring compliance with the contract terms, and safeguarding the interests of the United States in the contractual relationship. The KO is responsible for ensuring that the Contractor receives impartial, fair, and equitable treatment under this contract. The KO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance. Communications pertaining to contractual administrative matters for this contract shall be addressed to the KO(s) listed below. Changes in, or deviations from, the scope of work shall not be effected without written modification to the Contract as executed by a Contracting Officer.

For the IDIQ:

Contracting Officer (KO): Robin Spelman Telephone #: (757) 686-6781 E-Mail: Robin.C.Spelman@uscg.mil

For the Task Orders:

Contracting Officer (KO): Determined at Task Order level The Contracting Office executing the individual Task Order will retain cognizance of Contract administration for that Task Order.

G.3 CONTRACT SPECIALIST

The Contract Specialist (KS) serves as the point of contact between the Contractor and the Contracting Officer for this contract; however, this person does not have a warrant that provides the authority to contractually commit the Government and is not authorized to change any of the terms and conditions of the Contract.

For the IDIQ: Contract Specialist: “Toy” Benyetta Jefferson

Telephone #: (757) 686-6874 E-Mail: Benyetta.Jefferson@uscg.mil

For the Task Order: Determined at Task Order level mailto:Robin.C.Spelman@uscg.mil

G.4 CONTRACTING OFFICER’S REPRESENTATIVE (COR) FOR THE IDIQ

CONTRACT

The COR is a Government employee designated in writing by the Contracting Officer to act as a technical advisor for the Contracting Officer for items within the scope of this contract. A COR Appointment letter will provide the name of the IDIQ Contract level COR and set forth the authorities and limitations of the COR under the contract. A copy of the COR Appointment letter will be provided to the Contractor within five working days after contract award; if the COR is later replaced, the Contractor will be provided a copy of the new COR Appointment letter. A COR does not have a warrant that provides the authority to contractually commit the Government and is not authorized to change any of the terms and conditions of the contract.

G.5 TASK ORDER CONTRACTING OFFICER’S REPRESENTATIVE

A Task Order Contracting Officer may designate a COR for an individual task order that will be responsible for the day-to-day coordination of the task order. A COR Appointment Memorandum will set forth the authorities and limitations of the TO COR under the task order and will provide the name and contact information of the TO COR.

The TO COR will represent the Task Order Contracting Officer in the administration of technical details within the scope of the task order. The TO COR is also responsible for the final inspection and acceptance of all task order deliverables and reports, and such other responsibilities as may be specified in the task order. The TO COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the Task Order Contracting Officer or the Government. The TO COR does not have authority to alter the Contractor’s obligations or to change the task order specifications, price, terms or conditions. If, as a result of technical discussions, it is desirable to modify task order obligations or the specification, changes will be issued in writing and signed by the Task Order Contracting Officer.

G.6 ACCOUNTING AND APPROPRIATION DATA

Accounting and appropriation data for obligations will be set forth on individual task orders.

G.7 ORDERING PROCEDURES

U.S. Coast Guard, CG-914 Contracting Officers are authorized to issue task orders in accordance with this contract. The IDIQ Contracting Officer may give written authorization to other USCG Contracting Officers to issue task orders in accordance with this contract. Task orders will be issued in accordance with the terms and conditions of the IDIQ and FAR Subpart 16.505 Ordering. Each order will include:

• Date of Order

• Contract number and task order number

• Type of task order (firm-fixed-price, time-and-materials or hybrid)

• Contract item number and description, quantity, and unit price or estimated cost

• Description of the service, Performance Work Statement, or Statement of Work

• List of Government furnished equipment, material, and information.

• Contract Data Requirements List (CDRLs)

• Delivery or performance schedule

• Place of delivery or performance (including consignee)

• Any additional packaging, packing, and shipping instructions

• Accounting and appropriation data

• Method of payment and payment office, if different than the contract

• Invoice submission instructions, if different than the contract

• Task Order Contracting Officer and Task Order COR

• Task order grand total (firm-fixed-price) or a not-to-exceed ceiling price (time-and-materials)

• Any other pertinent information

Task orders may be issued, by electronic commerce (e.g., e-mail), or by mail.

G.8 INVOICING AND PAYMENT INFORMATION FOR CONTRACTORS

Requests for payment is proper if it accurately includes the items required by FAR Clause.

Incomplete and inaccurate requests will be returned to the contractor. Each invoice shall at a minimum contain the following information:

• Invoice Date

• Invoice Number

• Contract and Delivery/Task Order Number

• Contractor’s Name

• Contractor’s Address

• Contractor’s DUNS

• Contracting Officer’s Name

• Contracting Officer’s Representative’s (COR’s) Name

• Invoice Routing Code (IRC) assigned by the Coast Guard as follows: Information will be added at task order level

• Period of Performance for Work Invoiced

• Contract Line Item Number(s) (CLIN(s)) and Description

• CLIN units for the period (if applicable), CLIN rate (if applicable), CLIN Total

• Invoice Total

• Discount Offerings

• Status as a Small Business (if applicable) for accelerated payment

• The final invoice submitted for this award shall be clearly labeled with “FINAL

INVOICE.”

Invoicing Instructions

The Contractor shall submit all invoices for supplies and/or services via the U.S. Coast Guard Finance Center (FINCEN) website at: www.fincen.uscg.mil

• On the FINCEN website, select “Submitting Invoices” under “Vendors” (on the right hand side of the screen)

• Select “Coast Guard Vendors” (in the middle of the screen)

• Select “Coast Guard Award Invoices or Contract/Order Invoice” (in the middle of the screen)

• Select “Online: Coast Guard Award Invoices or Contract/Order Invoices” (in the middle of the screen)

• Next, you will be requested to “Please Log In” with your e-mail address and password.

(First time users will need to create a vendor login (click “Create a login”); please reference the “USCG Vendor Electronic Invoice Submissions Quick Reference Guide” located on the same web page for additional information.)

• Once you have logged in, follow the instructions to complete the “Contractor Invoice Submission Form” and submit your invoice.

The electronic submission requires the contractor to:

• Complete the “Contractor Invoice Submission Form” (which is available after you log in to the website)

• Select the correct Invoice Routing Code, which is C3CEN (the Contractor shall select the correct Invoice Routing Code for timely invoice processing.)

• Attach a single PDF file, which can be no larger than 3 MB, containing the invoice and any necessary supporting documentation. (Grey-scale PDFs and Portfolio PDFs are not compatible.)

• If your single PDF file is larger than 3 MB, complete the “Contractor Invoice Submission Form” via the FINCEN website and attach the invoice document only. E-mail all supporting documentation to the Contract Specialist/Contracting Office and COR below.

In addition, the Contractor shall send a copy of the invoice and all supporting documentation via e-mail to the Contract Specialist and COR at the e-mail addresses cited below:

Contract Specialist: Benyetta.Jefferson@uscg.mil COR: Julie.A.Haug@uscg.mil

System for Award Management (SAM) The contractor shall be registered in the SAM database prior to award, during performance, and through final payment of this Contract.

G.8.1 Invoicing for Firm-Fixed-Price Task Order Invoices for firm-fixed-price task orders shall be submitted and paid pursuant to FAR Clause 52.212-4, Contract Terms and Conditions-Commercial Items, (g) Invoice. Any additional instructions will be provided at the task order level.

G.8.2 Proper Invoice A proper invoice shall include the Contractor’s Data Universal Numbering System (DUNS) number. The Contractor may submit invoices for work that has been completed, received, inspected and accepted by the Government.

http://www.fincen.uscg.mil/ mailto:Benyetta.Jefferson@uscg.mil mailto:Julie.A.Haug@uscg.mil

G.8.3 Improper Invoices

• If an invoice does not include all the information/items required by Section G.5.4, then the invoice is not proper and shall be returned to the Contractor and notified in writing or via e-mail of the reason(s) the invoice is not proper.

• If an invoice includes all the information/items required by Section G.5.4, but is inaccurate, then the invoice is not proper and shall be returned to the Contractor and notified in writing or via e-mail of the error(s).

• If the Contractor does not have an active and complete registration in the System for Award Management (SAM) database, the invoice will be returned to the Contractor and notified in writing or via e-mail of the issue.

The contractor is required to submit invoices electronically. Detailed invoice instructions will be included in each task order.

G.9 FLOW-DOWN OF REQUIREMENTS TO THE TASK ORDER LEVEL AND

ADDITIONAL SPECIAL CONTRACT REQUIREMENTS

All of the requirements in Section G flow-down to the task order level, unless otherwise stated.

(End of Section G)

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1 SECURITY REQUIREMENTS

H.1.1 Security Contractor employee access to sensitive but unclassified (for-official-use-only) information is required under this contract.

H.1.2 Security Authorization Process (SAP) USCG shall provide personnel with the appropriate clearance levels to support the security…