RFP Answers to Questions.docx

This document is an RFP Answers to Questions file related to the Iowa Department of Health and Human Services' Youth Mental Health and Crisis Intervention procurement for Linn County. The RFP solicits proposals to provide 24/7 crisis intervention services to youth ages 5-17 at risk of mental health or substance abuse commitment. Key service deliverables include responding to crisis calls within 60 minutes of receipt with physical staff presence, conducting community-based assessments within 24 hours or reconnecting youth with recent providers within five business days, ensuring youth in case management complete three successful service provider appointments within 45 days, diverting at least 75% of youth from juvenile hospital committal or law enforcement involvement, and providing documented follow-up contact at minimum six months post-crisis. Written questions were due April 10, 2026 at 4:00 p.m., with proposals due May 8, 2026 at 12:00 p.m. The apparent successful bidder will be announced May 29, 2026, with contract execution by June 23, 2026 and service commencement July 1, 2026. The contract has an initial one-year term with two optional one-year extensions at the Agency's discretion.

The amended performance metrics are 95% for crisis response within 60 minutes, 90% for assessments or reconnection, 90% for case management appointments, 75% for diversion from committal or law enforcement, and 90% for six-month follow-up documentation. The file clarifies that the bid proposal has no page limit and bidders may submit proposals of any length necessary to address all requested components. The total contract budget does not exceed $224,997.00 for the entire contract term including any extensions, with administrative costs capped at 10% of the total contract amount. Bidders must submit cost proposals using the provided pricing worksheet, maintain required insurance coverage including $2 million general liability, $1 million automobile liability, and $2 million professional liability, and be registered to do business in Iowa. The contract is non-exclusive with no guaranteed minimum compensation or usage levels.