RFP 685 A1.pdf
PDF 205 KB Posted
- Attached to
- Notice of Intent to Award a Contract for RFP 685 Office of Victims' Rights Case Management Software
- Solicitation number
- RFP 685
- Issued by
- Anchorage Municipality, Alaska
About this file
This document is Amendment No. 1 to Request for Proposals (RFP) 685 issued by the Alaska Legislative Affairs Agency on behalf of the Office of Victims' Rights (OVR) for a new Case Management Software System. The amendment provides detailed responses to potential offerors' questions, clarifying key project parameters such as the current system's data volume (222,377 files totaling 410 GB), existing backend technology (Microsoft SQL Server 2019), and system requirements. The RFP seeks a commercial off-the-shelf (COTS) case management solution to support 10 staff members, with proposals due by 2:00 PM Alaska Time on August 4, 2025.
The amendment reveals that there is no specific budget constraint, but appropriate funding is available. The agency requires the new system to integrate with Microsoft Exchange Outlook, Active Directory, Alaska Court View, and VINE system, with a preference for U.S.-based implementation resources. Compliance requirements include adherence to Criminal Justice Information Services (CJIS) and HIPAA regulations. The current system, named Justware, contains 4,267 cases, and all records must be permanently retained. The implementation can be completed fully remotely, and the system must support approximately 200-300 public-facing clients, with existing redacted documents requiring migration and maintenance of their current redaction status.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| RFP 685 NIA.pdf | ||
| RFP 685 A4.pdf | ||
| RFP 685 A3.pdf | ||
| RFP 685 A2.pdf | ||
| RFP 685 Office of Victims' Rights Case Management System.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
RFP 685 AMENDMENT NO. 1
RFP 685 – Office of Victims’ Rights Case Management Software Amendment No. 1 Issued By: JC Kestel, Procurement Manager, Legislative Affairs Agency Issue Date: July 7, 2025 Page 1 of 3
Legislative Affairs Agency State Capitol
120 4th Street, Room 3 Juneau, AK 99801-1182
Attn: JC Kestel
RETURN THIS AMENDMENT TO THE ISSUING OFFICE AT:
DATE AMENDMENT ISSUED: July 7, 2025
The following contains additional information, changes, or additions for the RFP:
1. Questions or comments that were received by the Procurement Manager from potential
Offerors:
a. Do you have a budget constraint for the project?
Response: No there is no budget constraint or restrictions for this project.
b. Would you be able to at this stage indicate a budget range for this solution or advise if there is an amount appropriated in the State for the project?
Response: There is not a budget range established for the project but there is appropriate funding for the project.
c. What is the total count and size of documents that are currently stored in your legacy case management system?
Response: The current system has 222,377 files that total to 410 gigabytes (GB) of data.
d. Are there any annotations (stamp, sticky notes, redactions, etc.) currently applied to any documents in your current legacy case management system? If yes, do we need to migrate them to the new Case Management System?
RFP TITLE: RFP 685 – Office of Victims’ Rights Case Management System
RFP OPENING DATE & TIME: 2:00pm Alaska Time, Monday, August 4, 2025
Issued By: JC Kestel, Procurement Manager, Legislative Affairs Agency Issue Date: July 7, 2025 Page 2 of 3
Response: The current system has existing redacted documents that will need to remain redacted when the documents are migrated to the new Case Management System.
e. What is the current backend database being used for the existing legacy case management system?
Response: Microsoft SQL Server (MSSQL) 2019
f. What is the size of the database for your existing legacy case management system?
Response: Currently there is 1.3 GB of data.
g. Which technology is your current legacy case management system built upon?
Response: The name of the current case management system is Justware.
h. How many total numbers of cases do you currently have in your system?
Response: There are currently 4267.
i. Do you have any records retention compliance needs for existing cases? For example: You need to keep them for 10 years upon case being closed and then it needs to be destroyed?
Response: All records must be permanently retained.
j. How many clients (public facing) users will be accessing the case management system to submit case data and upload documents corresponding to the cases?
Response: Approximately 200-300 public facing clients at any given time.
k. Would you prefer U.S.-based, hybrid, or offshore resources for implementation and, support?
Response: The Agency prefers U.S. based resources and staff for implementation and ongoing support.
l. Are there any compliance or legal restrictions (e.g., CJIS, HIPAA, State of Alaska regulations) on where data or resources can be located?
Response: Both Criminal Justice Information Services (CJIS) and Health Insurance Portability and Accountability Act (HIPPA) regulations apply to the data that is currently stored on the existing system and to data that will be stored on the new case management system.
m. Do you anticipate needing onsite presence during implementation or can the project be executed fully remotely?
Issued By: JC Kestel, Procurement Manager, Legislative Affairs Agency Issue Date: July 7, 2025 Page 3 of 3
Response: The implementation can be completed fully remote with a schedule that meets OVR’s timeline and staffing needs.
n. Will the case management system need to integrate with any other internal systems (e.g., court systems, email servers)?
Response: OVR prefers that the new Case Management Software system has the ability to integrate with Microsoft Exchange Outlook, Active Directory (or azure) for authentication, Alaska Court View (https://records.courts.alaska.gov/), and Victim Identification and Notification Everyday (VINE).
o. Do you need to migrate existing case data into the new system?
If so:
• What is the volume of data (cases, documents)?
• What are the data sources (legacy system, spreadsheets, etc.)
Response: Yes. The existing system currently has 222,377 files, 410 GB of data, and 4267 cases. The data sources consist of the current legacy system which includes the database, word documents, PDF documents, .msg files, etc.
2. All other terms and conditions of Request for Proposals 685 will remain as written.
In order for your proposal to be considered responsive, a signed copy of this amendment and any other Agency issued amendments, in addition to your proposal, must be received by the issuing office prior to the deadline for receipt of Proposals as amended.
JC Kestel Procurement Manager
PHONE: (907) 465-6705
TDD: (907) 465-4980
NAME OF COMPANY
AUTHORIZED SIGNATURE
TITLE
PRINTED NAME
DATE
https://records.courts.alaska.gov/
| RFP TITLE: RFP 685 – Office of Victims’ Rights Case Management System |
| JC Kestel |
File details come from the government source that posted it. Updated .