RFP 47PF0022R0047 Snow Removal.pdf

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RREEQQUUEESSTT FFOORR PPRROOPPOOSSAALL

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U.S. GENERAL SERVICES

ADMINISTRATION

Robert Kastenmeier Federal Building & U.S.

Courthouse

120 N. Henry Street

Madison, WI 53703

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SNOW REMOVAL SERVICES

Location 1: B.H. Whipple Federal Building

1 Federal Drive

Ft. Snelling, MN 55111

Location 2:Social Security Administration

1811 Chicago Avenue South

Minneapolis, MN 55404

Location 3: Federal Office Building

212 3rd Avenue South

Minneapolis, MN 55401

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IISSSSUUEE DDAATTEE:: April 28, 2022

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May 31, 2022 2:00 PM (Central Time)

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U.S. General Services Administration Public Buildings Service 120 N. Henry Street Madison, WI 53703

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47PF0022Q0047 Snow Removal Services

[2]

TABLE OF CONTENTS

Section A - Solicitation 6

A.1. Standard Forms 6

SECTION B - SERVICES, ORDERING AND PRICES 7

B.1. Description of Services 7

B.1.0. Offer for Standard Services 7

B.1.1 Offer for Above Standard Services 9

SECTION C - DESCRIPTION/SPECIFICATION/STATEMENT OF WORK 13

Introduction 13

C.1. SCOPE OF WORK 13

C.1.2 The Contractor Shall 13

C.1.2.1 Snow and Ice Removal 13

C.1.2.2 Snow Hauling 15

C.1.3 Above Standard Snow Removal Services 15

C.1.3.1 Offer for Above Standard Snow Removal Services 15

C.1.3.2 Snow Removal 15

C.1.3.3 Snow Hauling 15

C.1.3.4 Ice Removal 16

C.1.4 PARKING AND ON-SITE STORAGE 16

C.1.4.1 Parking and On-Site Storage 16

C.1.5 Minimum Level of Work 17

C.2. Definitions 17

C.2.1 Acceptance 17

C.2.2 Acts of God 17

C.2.3 Approval 17

C.2.4 Building 17

C.2.5 Contracting Officer (CO) 17

C.2.6 Contracting Officer's Representative (COR) 17

C.2.7 Contractor 17

C.2.8 Delegated On-site Authority 18

C.2.9 Emergency 18

C.2.10 Federal Holidays – (F.4 Recognized Holidays) 18

C.2.11 Federal Executive Holidays, Unanticipated 18

C.2.12 Modification of Contract 18

[3]

C.2.13 Negligence 18

C.2.14 Performance Based Service Contracting 18

C.2.15 Quality Assurance Surveillance Plan (QASP) 18

C.2.16 Quality Control Program (QCP) 18

C.2.17 Standard Services 19

C.2.18 Stewardship 19

C.3 QUALITY CONTROL PLAN (QCP) 19

C.3.1 Quality Control Plan 19

C.4 SNOW REMOVAL PLAN 20

C.4.1 Snow Removal Plan 20

C.5 Government Quality Assurance Surveillance Program 21

C.5.1 Contract Performance 21

C.5.2 Methods 21

C.5.3 Cooperation – Inspections 21

C.5.4 Contractor Performance Assessment Reporting System (CPARS) 22

C.6 Green Purchase Reports 22

C.7 Contractor Submittals/Deliverables Chart 22

SECTION D – PACKAGING AND MARKING 24

D.1. Payment of Postage and Fees 24

D.2. Marking 24

SECTION E – INSPECTION AND ACCEPTANCE 25

E.1 FAR 52.246-4 Inspection of Services – Fixed Price (Aug 1996) 25

E.2 Deduction Rate 25

E.3 Contract Close-out Examination 26

SECTION F – DELIVERIES OR PERFORMANCE 27

F.1 Place of Performance 27

F.2 Term of Contract 28

F.3 Options 28

F.4 Recognized Holidays 28

SECTION G – CONTRACT ADMINISTRATION DATA 29

G.1. Payment (General) 29

G.2 Payment for Services 29

G.3. Method of Payment 29

G.4. GSAR 552.232-77 Payment By Government Charge Card (NOV 2009) 30

G.5 Evaluating Contractor Performance 30

G.6 Designated Ordering Officials 31

[4]

G.7 Resrved 31

G.8 Adjusting Payments 31

SECTION H – SPECIAL CONTRACT REQUIREMENTS 32

H.1. Security 32

H.1.1 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract) 32

H.1.2. Reserved 32

H.1.3. GSAR 552.237-71 Qualifications of Employees (MAY 1989) 32

H.1.4. Suitability Determinations 32

H.1.5. Compliance with Security Requirements 35

H.1.6. Identification Credential 35

H.1.7. GSA Criteria for Adjudication 35

H.2. Reserved 38

H.3. Reserved 38

H.4. Standards of Conduct 38

H.5. Removal from Contract Work 38

H.6. Sensitive but Unclassified (SBU) Building Information 39

H.7. Recording Presence 40

H.8. Government Forms 40

H.9. Other Contractors 41

H.10. Ordinances, Taxes, Permits, and Licenses 41

H.11. Discrepancy in the Specifications 41

H.12. Uniforms 41

H.13. Personnel Qualifications 41

H.13.1 Qualifications of Supervisory Employees 41

H.13.2 Submission of Resumes for New Employees 42

H.13.3 State Licensing 42

H.13.4 Compliance with Federal, State, and Local Codes 42

H.14. Government-Furnished Materials 42

H.15. Strike Contingency Plan (SCP) 43

H.16. Occupant Emergency Plan (OEP) 43

H.17. Performance Bond Requirement Requirement NOT REQUIRED 43

H.18. Insurance Requirement 44

SECTION I – CONTRACT CLAUSES 45

SECTION J - List of Documents, Exhibits, and Other Attachments 75

J.1 Building Information Sheet 76

J.2 Green Purchase Reports 78

[5]

J.3 Asbestos Notification Letters 79

J.4 Site Plan Location 1: B.H Whipple Federal Building 80

J.5 Site Plan Location 2: Social Security Administration 85

J.6 Site Plan Location 3: Federal Office Building 86

J.7 Pricing for Standard Snow Services and Variation in Estimated Quantity 87

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF

BIDDERS/OFFEORS 88

K.1. Annual Representations and Certifications 88

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS/OFFERORS 97

L.1. Bid Guarantee Requirement NOT REQUIRED 97

L.2. Financial Qualifications of Offerors 97

L.3. Inspection of Facility 97

L.4. Instructions for Submitting Proposals 97

L.5. Inconsistencies in Specifications 98

L.6. Type of Contract 98

L.7. Offerors Checklist 99

SECTION M – EVALUATION FACTORS FOR AWARD 100

M.1. Basis of Award 100

M.2. Past Performance 100

M.3. Total Evaluated Price 100

M.4. SPECIAL STANDARD(S) OF RESPONSIBILITY: 100

M.5. FAR 52.217-5 Evaluation of Options (JULY 1990) 100

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

47PF0022Q0047

Joe Loersch 608-334-4173

5P2QBC

561790

$8,000,000

05/31/2022

2:00 PM CST

GSA PBS Acquisition Management Division 120 N. Henry Street Madison, WI 53703

6. SOLICITATION ISSUE

DATE

04/28/2022

STANDARD FORM 1449 (REV. 2/2012) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

Snow Removal Services for Location 1 Bishop Henry

Whipple Federal Building

Contractor shall provide all services related to snow removal as specified in the contract.

Period of Performance From October 1, 2022 to April 30, 2023

Snow Removal Services for Location 2 Social Security Administration Contractor shall provide all services related to snow removal as specified in the contract.

Period of Performance From October 1 ,2022 to April 30, 2023

Snow Removal Services for Location 3 Federal

Office Building

Contractor shall provide all services related to snow removal as specified in the contract.

Period of Performance From October 1, 2022 to April 30, 2023

[6]

Section A - Solicitation

A.1. Standard Forms

RESERVED

[7]

SECTION B - SERVICES, ORDERING AND PRICES

B.1. Description of Services The Contractor shall provide all management, administrative, supervision, labor, transportation, materials, supplies, repair parts, tools, equipment (except as otherwise provided) and subcontracts necessary, and shall plan, schedule, coordinate, and assure effective completion of all work and services and performance of snow removal and related services described herein.

LOCATION #1:

B. H. Whipple Building Federal Building 1 Federal Drive Ft. Snelling, MN 55111 Normal Building Operating Hours: 7:00 AM – 5:00 PM Areas requiring snow and ice removal:

A. Parking areas and driveways including sally port, docks, and access roads [492,160] SF Forest Parking Lot [103.618] SF B. Average Annual Snowfall [54”]in

LOCATION #2:

Social Security Administration 1811 Chicago Ave South Minneapolis, MN 55404 Normal Building Operating Hours: 7:00 AM – 5:00 PM Areas requiring snow and ice removal:

A. Parking areas and driveways [31,000] SF B. Average Annual Snowfall [54”]in

LOCATION #3:

Federal Office Building 212 3rd Avenue South Minneapolis, MN 55401 Normal Building Operating Hours: 7:00 AM – 5:00 PM Areas requiring snow and ice removal:

A. Parking areas and driveways [19,038] SF B. Average Annual Snowfall [54”]in

B.1.0. Offer for Standard Services

Location 1:

B. H. Whipple Building Federal Building

[8]

ITEM

DESCRIPTION UNIT QUANTITY

1. Standard Services:

Snow Removal Services and Related Services

Month

Prompt Payment Discount:_______%______ Days

Location 2:

Social Security Administration 1811 Chicago Ave South

Location 3:

Federal Office Building

Minneapolis, MN 55401

UNIT

PRICE

(Initial 7

Month Period)

OPTION

1 UNIT

PRICE

(First Additional 7 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 7 Month Period)

OPTION

3 UNIT

PRICE

(Third Additional 7 Month Period)

OPTION 4

UNIT

PRICE

(Fourth Additional 7 Month Period)

UNIT

PRICE

(Initial 7

Month Period)

OPTION

1 UNIT

PRICE

(First Additional 7 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 7 Month Period)

OPTION

3 UNIT

PRICE

(Third Additional 7 Month Period)

OPTION 4

UNIT

PRICE

(Fourth Additional 7 Month Period)

UNIT

PRICE

(Initial 7

Month Period)

OPTION

1 UNIT

PRICE

(First Additional 7 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 7 Month Period)

OPTION

3 UNIT

PRICE

(Third Additional 7 Month Period)

OPTION 4

UNIT

PRICE

(Fourth Additional 7 Month Period)

[9]

B.1.1 Offer for Above Standard Services

Location 1:

B. H. Whipple Building Federal Building

1. Snow Removal Additional Services.

Services for sidewalks, driveways and parking areas.

Saturdays, Sundays and Federal Holidays.

Refer to Notes 1,2,3,4

Hour

2. Ice Removal Additional Services.

Services for sidewalks, driveways and parking areas.

Saturdays, Sundays and Federal Holidays.

Refer to Notes 1,2,3,4

Hour $$$$$

3. Snow Removal – Hauling (per trip).

Services for hauling snow from the facility as directed by the COR.

Include costs for truck and driver for one trip to and from the site. Refer to Notes 1,2,3

Hour $$$$$

Location 2:

UNIT

PRICE

(Initial 7 Month Period)

OPTION

1 UNIT

PRICE

(First Additional 7 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 7 Month Period)

OPTION

3 UNIT

PRICE

(Third Additional 7 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

[10]

Social Security Administration 1811 Chicago Ave South

Services for sidewalks, driveways and parking areas.

Saturdays, Sundays and Federal Holidays.

Refer to Notes

Additional Services.

Services for sidewalks, driveways and parking areas.

Saturdays, Sundays and Federal Holidays.

Refer to Notes 1,2,3,4

Hour $$$$$

3. Snow Removal – Hauling (per trip).

Services for hauling snow from the facility as directed by the COR.

Include costs for truck and driver for one trip to and from the site. Refer to

Location 3:

Federal Office Building

Minneapolis, MN 55401

PRICE

(Initial 7 Month Period)

OPTION

1 UNIT

PRICE

(First Additional 7 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 7 Month Period)

OPTION

3 UNIT

PRICE

(Third Additional 7 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

[11]

Services for sidewalks, driveways and parking areas.

Saturdays, Sundays and Federal Holidays.

Refer to Notes

Additional Services.

Services for sidewalks, driveways and parking areas.

Saturdays, Sundays and Federal Holidays.

Refer to Notes 1,2,3,4

Hour $$$$$

3. Snow Removal – Hauling (per trip).

Services for hauling snow from the facility as directed by the COR.

Include costs for truck and driver for one trip to and from the site. Refer to

All the contractor’s labor hour prices must include expenses for overhead, General and Administrative (G&A) and profit. Thus no separate allowance for travel time, parking, overhead, G&A or profit will be applied when hourly services are ordered.

Offeror must submit offers for all locations in order to be considered for award. Offerors must submit prices for all four of the option periods, in addition to the initial period, to be considered for award. Renewal / Options shall be priced using the wage determination contained in this solicitation. Upon exercising a renewal option, the contract price will be adjusted in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment (Multiple Year and Option Contracts) (May 2014).

PRICE

(Initial 7 Month Period)

OPTION

1 UNIT

PRICE

(First Additional 7 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 7 Month Period)

OPTION

3 UNIT

PRICE

(Third Additional 7 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

[12]

Offerors should visit the building and become familiar with existing conditions; examine all contract documents relating to this work, and carefully review the requirements contained in this specification. Offerors shall determine any conditions which affect the work and make a thorough site investigation before submitting an offer. No allowances will be made for failure of an offeror to avail themselves of such information.

Note 1. These quantities are for evaluation purposes only and are based on an estimate of the Government’s anticipated need for such service. Snow and ice removal ice prior to and during normal operating hours is included in the monthly price for Standard Services.

Note 2. Offerors are cautioned not to confuse overtime services with additional services. Additional services are defined as any work requested by the Government that is within the scope of this contract but in addition to the contract requirements. Overtime services are defined as work within the scope of the contract originally intended to be performed during normal working hours, where the Government requests the work be performed outside of normal working hours to expedite the return of a piece of equipment to operating condition or to minimize disruption to tenants.

Note 3. Quote a price per hour for providing Above Standard Services when ordered that are in addition to the services specified herein for the standard services. Orders for above standard service may be placed orally when the amount of the order totals $2,500.00 or less or in the event of an emergency. All orders which exceed $2,500.00 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services and will be paid by GSA Finance. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies as determined by the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), the maximum number of hours for which the contractor will be compensated. Orders of $2,500.00 or less may be processed using the Government wide commercial purchase card, which is the preferred method to purchase and to pay for micro purchases. Individual orders for above standard services involving more than forty (40) hours will only be issued with the assent of the contractor. This above standard services provision is intended to be used to satisfy the Government's short term non-recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated pursuant to the "Changes Fixed Price" clause. Above standard services cannot be accomplished by diverting resources from work that is supposed to be accomplished.

Note 4. Chemicals and/or sand shall be used to reduce safety hazards due to ice and snow. All chemicals used shall comply with Federal specifications, local codes and be approved by the COR prior to the first inclement weather event. No sodium chloride or calcium chloride salt shall be used due to environmental risk.

Less disruptive chemicals such as magnesium chloride, potassium acetate, and potassium chloride are viable alternatives. The Contractor shall ensure there is an adequate supply of chemicals and sand readily available to cover unexpected snow and ice occurrences.

[13]

SECTION C - DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Introduction This is a Performance Based Contract which focuses on outcomes as opposed to prescriptive requirements.

This specification represents GSA's performance objectives and minimum levels of service to be provided by the contractor. A high level of effective communication between the Government and contractor is essential. This performance based requirement demands a greater emphasis by the contractor on self-evaluation, robust quality control processes and strict oversight of building operations to ensure the highest level of efficiency. The Contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met. The contractor must closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight.

GSA is dedicated to ensuring its facilities are operated with a high degree of efficiency, minimizing energy use and may be actively pursuing or participating in programs such as ENERGY STAR rating, LEED-EB or comparable programs. The contractor will play an integral role in supporting this effort and should be aware of the requirements of these programs. The Contractor is not required to bring the building into conformance with LEED-EB, but within the scope of this contract, shall operate and maintain the building in such a manner as to maintain applicable LEED-EBOM standards.

C.1. SCOPE OF WORK

C.1.1 The Contractor shall provide all management, administrative, supervision, labor, transportation, materials, supplies, repair parts, tools, equipment (except as otherwise provided) and subcontracts necessary, and shall plan, schedule, coordinate and assure effective completion of all work and services and performance of snow removal and related services described herein.

C.1.2 The Contractor Shall The Contractor shall provide snow and ice removal services from October 1st through April 30th for the base period (7 months) and for each option period at the three (3) locations listed in Section B.1.

Performance shall be a standard conforming to best practices of the industry. All services shall be rendered promptly and efficiently.

For Reference Only Average Firsts (from The National Weather Service) Average date of the first inch snowfall - November 18th Average date of the first two-inch snowfall - November 29th Average date of the last inch of snow cover - April 2nd

C.1.2.1 Snow and Ice Removal The contractor shall automatically initiate snow and ice removal from crosswalks, handicapped accessibility areas, vehicular courts, driveways, roadways, parking areas, parking stops, fire hydrants and approaches within the Federal property line in order to maintain safe conditions. The performance of standard services shall take place Monday through Friday, except Federal holidays. As part of standard services, the Contractor shall clear snow and ice before the normal building operating hours (7:00 to 5:00 PM) to prevent a slip hazard and to maintain a safe passage for vehicles and pedestrians. As part of standard services, the Contractor shall also clear snow

[14] and ice during normal building operating hours to maintain safe passage on crosswalks and driving paths until the end of the business day.

As part of standard services for Location 1, the contractor shall also provide snow and ice removal services for all non-adjacent sidewalks and walkways highlighted in the site diagram in Section J., Exhibit 4. These services shall be provided Monday through Friday, except Federal Holidays, and before the normal building operating hours of 7:00 AM to 5:00 PM to ensure the sidewalks and walkways are clear of snow and ice before 7:00 AM.

Between the hours of 7:00 AM and 5:00 PM these services shall be performed by a different contractor.

The contractor shall automatically initiate snow and ice removal services when 2 inches of snow has accumulated on the crosswalks, handicapped accessibility areas, vehicular courts, driveways, roadways and parking areas, and/or when any accumulation of ice on crosswalks, handicapped accessibility areas, vehicular courts, driveways, roadways, parking areas and approaches within the Federal property line creates a slip hazard or unsafe passage for vehicles and pedestrians.

Snow shall be pushed off the roads, parking areas, ramps, parking spaces, parking stops, fire hydrants, pedestrian thoroughfares and walkways without blocking traffic, and in a manner that does not impede the visibility of vehicular operators, pedestrians or tenant agency operations. Stockpiling of snow is allowed only in areas designated by the COR. Stockpiling of snow is not allowed on top of, or behind parking stops. Section J.

includes site plans of areas for stockpiling snow at each location (See Exhibits 4, 5 and 6). Areas designated for snow stockpiling are for temporary purposes only. The designated areas for snow stockpiling will include all snow removed from the site (walkways, driveways, parking lots, plaza, ports, etc.) under this contract and other facility operations.

The Contractor shall respond promptly (within 1 hour during normal operating hours) to the site to resolve requests for standard services from the COR or their designated representative. The Contractor shall maintain a service call log or record which shall be available for inspection by GSA at all times. As a minimum, the log or record shall contain:

a. The name of the caller

b. Description of problem and location

c. Time and date call was received

d. Description of the action taken to resolve the problem and the time and date corrective action was taken

The GSA Ordering Official may order additional snow and ice removal services outside of normal building operating hours (i.e. weekends, holidays). The order shall reflect the days and quantities of services required for snow and ice removal.

Environmentally friendly de-icing products that will not damage concrete or metal and will help protect the environment, must be used on all roadways, parking lots, concrete entrances, walkways and steps, to prevent ice build-ups. This also applies to any sand/de-icing mixtures. Chemicals and/or sand shall be used to reduce safety hazards due to ice and snow. All chemicals used shall at a minimum comply with State environmental regulations and local codes. The Contractor shall ensure there is an adequate supply of chemicals {ice melt in lieu of chemicals} and sand readily available to cover unexpected snow and ice events. All chemicals used in the performance of this contract shall be approved by the COR prior to the first inclement weather event. No sodium chloride or calcium chloride salt shall be used due to environmental risk. Less disruptive chemicals such as magnesium chloride, potassium acetate, and potassium chloride are viable alternatives.

The Contractor shall use caution when snow removal is in progress to prevent any damage to the buildings, grounds, vegetation, landscape areas, sidewalks, roads, fire hydrants, shrubs, signs, and other protrusions. The

[15]

Contractor shall be held liable for any damage incurred to Government property during the performance of work.

All locally prescribed safety regulations, laws, and practices shall be carefully observed in performance of the work.

The Contractor shall be responsible for annual sweeping of all concrete and paved inspection lanes, parking areas and adjacent walkways integral to the parking area; removal of sand from adjacent grounds; and reseeding and repair of damage to affected areas at the end of each winter season. This work must be completed prior to May 1st of each year.

C.1.2.2 Snow Hauling Snow shall be hauled from the locations when the accumulation of snow pushed off the crosswalks, handicapped accessibility areas, vehicular courts, driveways, roadways, parking areas, parking stops, fire hydrants and approaches within the Federal property line exceeds that which can be stockpiled in the designated areas (See Section J.). Stockpiling of snow is allowed only in areas designated by the COR (See Section J.). Areas designated for snow stockpiling are for temporary purposes only and may be used as temporary holding areas until snow is removed from the site.

For Location #1, snow must be hauled from the site within 72 hours when the accumulation of snow exceeds that which can be stockpiled in the designated areas.

For Location #2 and Location #3 snow must be hauled from the site within 48 hours when the accumulation of snow exceeds that which can be stockpiled in the designated areas.

C.1.3 Above Standard Snow Removal Services Above Standard Services are services not covered in the monthly price of the contract and include services requested by, and performed for, the convenience of the Government that are not required under Sections C.1.1 and C.1.2. The Contractor shall provide above standard services to fulfill the Government’s intermittent need for work. The Contractor’s prices shall include all costs for management, supervision, manpower, equipment (including heavy equipment and snow shovels) and supplies necessary to provide above standard services as described in Section B.1.1 Offer for Above Standard Services.

These services shall be provided when ordered by the COR, or their designee, based on the line item pricing in Section B.1.1. These services are in addition to the services specified as part of the Offer for Standard Services described in Section B.1.0

C.1.3.1 Offer for Above Standard Snow Removal Services Quote per job prices for providing snow removal and related services described in table B.1.1 for Locations # 1, 2 and 3. The COR will issue a purchase order when requesting these services. All the contractor’s prices must include expenses for overhead, general and administrative (G&A) and profit. Thus no separate allowance for travel time, parking, overhead, G&A, or profit will be applied when per job services are ordered.

C.1.3.2 Snow Removal Line items are assumed to be ordered for Saturdays, Sundays and Federal holidays, and utilized to clear crosswalks, handicapped accessibility areas, vehicular courts, driveways, roadways, parking areas, parking stops, fire hydrants and approaches within the Federal property lines to fulfill the Government’s need for intermittent work.

C.1.3.3 Snow Hauling

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Snow hauling shall consist of the removal of snow from Federal property to an approved off-site location for the purpose of melting. This service typically entails the use of dump trucks. The Contractor’s price should include all costs for a truck and driver for one trip to and from the site.

Snow hauling services shall be ordered by the COR or their designated representative, as an above standard service at the rate specified in Section B.1.1 Offer for Above Standard Services Item 5. The COR will determine when the accumulation of snow exceeds that which can be stockpiled in the designated areas.

When snow hauling services are ordered, snow shall be removed and hauled from all locations within the time requirements specified below.

For Location #1, when snow hauling services are ordered by the COR, all snow must be hauled from the site within 72 hours. The COR will determine when the accumulation of snow exceeds that which can be stockpiled in the designated areas.

For Location #2 and Location #3, when snow hauling services are ordered by the COR, all snow must be hauled from the site within 48 hours. The COR will determine when the accumulation of snow exceeds that which can be stockpiled in the designated areas.

When Snow Hauling services are ordered by the COR, the Contractor is responsible for maintaining a log listing the date, names of operators and the time of arrival and departure from the site. Upon completion of the work, the Contractor shall sign the log certifying the quantity of services provided and submit a copy of the log to the COR or their designated representative within 1 (one) working day after the service is provided. The COR shall verify the quantity of services provided by the Contractor.

C.1.3.4 Ice Removal Ice removal for an ice only event shall consist of removing and treating any accumulation of ice that creates a slip hazard or unsafe passage for vehicles and pedestrians. An ice only event is considered a weather event where precipitation has resulted in the formation of ice such as a freezing rain, or rain/snow mix.

This service typically entails the use of a truck with a salt spreader attachment. The Contractor’s price should include all costs for labor, equipment and materials.

Ice removal services for an ice only event shall are ordered by the COR, or their designated representative, as an above standard service at the rate specified in Section B.1.1 Offer for Above Standard Services Item 6.

Chemicals and/or sand shall be used to reduce safety hazards due to ice and snow. All chemicals used shall comply with Federal specifications, local codes and be approved by the COR prior to the first inclement weather event. No sodium chloride or calcium chloride salt shall be used due to environmental risk. Less disruptive chemicals such as magnesium chloride, potassium acetate, and potassium chloride are viable alternatives.

When Ice Removal services for an ice only event are ordered by the COR, the Contractor is responsible for maintaining a log listing the date, names of operators and the time of arrival and departure from the site. Upon completion of the work, the Contractor shall sign the log certifying the quantity of services provided and submit a copy of the log to the COR or their designated representative within 1 (one) working day after the service is provided. The COR shall verify the quantity of services provided by the Contractor.

C.1.4 PARKING AND ON-SITE STORAGE

C.1.4.1 Parking and On-Site Storage The Government may provide on-site parking spaces or storage areas to the Contractor at each location if space is available. The COR at leach location shall determine what space, if any, is available to the Contractor for use in support of snow removal services as described in this contract. The COR must approve all equipment and

[17] materials that the Contractor requests to store on site. The COR may disallow use of parking spaces or on-site storage at any time, without notice, for any function needed to support facility operations or the mission of the Government at each location.

Section J. contains site maps that identify what parking spaces and storage areas the Government anticipates being available for use at each location.

C.1.5 Minimum Level of Work These specifications are a statement of the minimum level of work and services that are to be provided in certain areas under this contract. They are not intended to be, nor shall they be construed as, limiting specifications or requirements.

This requirement is not intended to restrict the Contractor’s approach to successful performance of the contract work with maximum economy and effectiveness. The determination of the actual resources to be utilized for the performance of all services specified herein is the sole responsibility of the Contractor.

C.2. Definitions

C.2.1 Acceptance “Acceptance” means an authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements.

C.2.2 Acts of God

These are unanticipated grave natural disasters or other natural phenomenon of an exceptional, inevitable, and irresistible character; the effects of which could not have been prevented or avoided by the exercise of due care or foresight.

C.2.3 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.2.4 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.2.5 Contracting Officer (CO) Contracting Officer (CO) has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.2.6 Contracting Officer's Representative (COR) Contracting Officer's Representatives (COR) or their designee shall be appointed by letter from the CO. CORs or designees will be the primary Government representatives for the administration of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

C.2.7 Contractor

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“Contractor” as used in this document refers to the company or firm awarded this contract.

C.2.8 Delegated On-site Authority The term “delegated on-site authority” means a person designated in writing by the Contractor who has authority to act for the contract on a day-to-day basis at the work site.

C.2.9 Emergency The term ‘emergency’ includes, but is not limited to bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes.

C.2.10 Federal Holidays – (F.4 Recognized Holidays) “Federal holidays” for the purposes of this contract are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal holidays fall on weekends, a weekday is typically designated as the holiday. Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday. Veterans’ Day is always on the 11th of November and Thanksgiving is always the 3rd Thursday of November.

Please note the Wage Determination for this area includes 11 paid holidays. It is the responsibility of the Contractor to account for this labor within the price proposal submission. Service within the facility is required on all days that the Government is working.

C.2.11 Federal Executive Holidays, Unanticipated

Unanticipated holidays declared by the president will count as Federal holidays. As long as the Contractor pays employees as if it were an anticipated Federal holiday, the Contractor will be paid for the unanticipated holiday as if it were a normal Federal Holiday.

C.2.12 Modification of Contract Modification is a bilateral or unilateral change in the terms of a contract.

C.2.13 Negligence “Negligence is the failure to use care under the circumstances, it is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstances.

C.2.14 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.2.15 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW) to ensure services meet contract requirements.

C.2.16 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. It includes those continuous actions taken by a Contractor to control the performance of his or her employees and subcontractor's services so that they

[19] consistently meet the contract requirements. Preparation of this document is the responsibility of the Contractor.

C.2.17 Standard Services Standard services are defined as all services that are included in the monthly price or as defined in the Contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.2.18 Stewardship The act of stewardship is to take the responsibility for managing, conducting or supervising the quality, state or condition of a commercial building. A Stewardship program in addition to caring for the building, its occupants and visitors includes among other things a sense of shared responsibility, occupant participation and communications amongst building management, O&M personnel, cleaning personnel, occupants, contractors and others who have an impact on/in the building.

C.3 QUALITY CONTROL PLAN (QCP)

C.3.1 Quality Control Plan A COMPLETE QUALITY CONTROL PLAN (QCP) SHALL BE ACCEPTED BY THE CONTRACTING OFFICER

(CO) PRIOR TO AWARD OF A CONTRACT.

Upon acceptance, the Contractor shall implement the QCP to ensure Contract compliance. An acceptable QCP shall include, at a minimum, inspections by supervisory personnel and by one or more qualified outside parties. The system of checklists, inspection methodology, and frequencies shall be documented by the Contractor. The Contractor shall maintain a local file of all quality control inspections conducted by the Contractor, including the corrective actions taken and submit copies of quality control inspections monthly. All documentation shall be made available to the Government upon request during the term of the contract. QCP shall include, at a minimum, the program of outside inspections, work orders sampling methodology, and a program for verifying compliance with each contract requirement. The contractor must review and update the Plan annually. The Contractor must maintain continuity of services, without interruption, throughout the entire term of the contract. The QCP is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable.

The results of all quality control inspections conducted by the Contractor shall be documented on inspection reports (warranted as presented) and provided to the COR as required by each contracted service.

This section establishes the minimum requirements for a quality control system to be provided and maintained by the Contractor. The Contractor is responsible for the day-to-day inspection and monitoring of all Contractor work performed to ensure compliance with contract requirements. It is also applicable for subcontractors where Government inspection is required. In such cases, it is the contractor’s responsibility to include in writing in each subcontract the use of this standard by their subcontractor. The Contractor must revise the plan at no additional cost to the Government during the life of the contract as necessary to ensure that contract objectives are met.

The QCP is subject to change depending on the needs of the contract. If the QCP is revised, the Contractor is required to provide an updated QCP to the CO and COR for approval. All such documents required shall be maintained at the service location for the life of the contract.

The contractor shall prepare and execute a written QCP. Plans (deliverables) must detail services at the work site and methods of inspection ensuring quality standards of the contract and shall include the following information:

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● Date of inspection

● Location of inspection

● Description of Findings

● Corrective Action (if applicable)

● Action Plan for Corrective Actions

● Signature of inspector

The QCP shall include and describe in detail the following:

(1) Task and Frequencies: Indicate tasks to be performed and the frequency associated with each task.

(2) Inspection Methods and Frequencies: Include all requirements listed in the Performance Work Statement and inspection procedures such as: type of inspection, frequency of inspection, acceptance/rejection criteria, corrective action, procedure for recording results of inspections, and methods of informing employees of deficiencies in their areas or responsibility.

The Inspection system must identify areas to be inspected defining the inspection schedule and the titles of the inspectors. The Contractor’s administrative methods used to identify, correct and prevent an unacceptable level of performance must be clearly defined.

Proposed plans for revising job schedules as new and better ways are found to perform given tasks.

(3) Roles and Responsibilities of Key Personnel: A roster by name and job title must be provided. The roster will clearly identify roles and responsibilities including responsibility for oversight of the QCP. Personnel holding the authority to negotiate and handle Government contracts must be identified.

(4) Records and Files: Provide samples of all forms, records, reports and files utilized for quality control. Documents will indicate inspections conducted by the contractor and corrective action taken. Copies of all documents will be kept onsite and available to the COR when requested.

(5) Progress Report:

Submit quarterly to the COR a self-evaluation report detailing the quality of service provided during the prior quarter. The report is due within 5 business days of the end of the quarter. This report shall include as a minimum the result of the quality control inspections, an explanation of efforts taken in the prior quarter to improve service and efforts planned for the present quarter to improve quality.

(6) Strike Contingency Plan (SCP): Prepare an SCP to be used in the event of a strike. The SCP shall describe in detail how the Contractor will staff the building to provide the services defined in this specification during strikes by his employees as well as address employee absenteeism. This plan shall include but not be limited to the following:

(a) Support Personnel: Describe in detail how the building will be staffed to provide services during strikes.

(b) License and Certifications: Describe in detail how the Contractor will provide personnel that meet experience requirements, assuring the Government all temporary or replacement employees will meet the experience and license requirements defined in this contract.

The Government's Occupant Emergency Plan (OEP) is used by the COR during building emergencies. Designated contractor personnel, including the Supervisors, Project Managers, Delegated On-site Authority and subcontractors, shall be thoroughly familiar with the Government's OEP and shall be trained by the Contractor to fully understand their responsibilities relative to each emergency plan. The contractor shall participate in emergency and evacuation drills.

C.4 SNOW REMOVAL PLAN

C.4.1 Snow Removal Plan

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The Contractor shall submit a detailed snow removal plan that meets the needs of the GSA. The Snow Removal Plan must be approved by the COR and updated as needed to reflect changes. At a minimum, the snow removal plan shall include the following items:

● Coordination measures to ensure appropriate levels of effort for the conditions of the building

● Snow removal event triggers, treatment areas requiring de-icing

● Equipment, approved materials and chemicals for de-icing

● Safety plan

● Notification procedures, inspection checklists tailored to each building and quality standards

● Sub-Contractor(s)[listing services performed, if applicable ]

The Contractor shall furnish to the COR a communication matrix including a list of contact names and the respective telephone numbers of authorized representative who may be contacted seven (7) days per week at any hour of the day or night regarding the required services. The Contractor must keep this listing current and provide the COR with an updated listing on or before October 1, prior to the start of each snow season.

C.5 Government Quality Assurance Surveillance Program The Government may inspect the Contractor using a quality assurance program through random inspections, scheduled inspections, or any other method of inspection that the Government determines reflects the actual successful performance of this Contract. As part of the Government’s quality assurance program, the Government may:

a. Review and, if warranted, reject any reports or other submittals required from the Contractor.

b. Review performance and service records, including, if applicable, but not limited to monthly progress reports and any computerized or hardcopy records maintained by the Contractor documenting performance under this Contract, and require correction of any unsatisfactory conditions noted.

c. Determine the adequacy of the Contractor’s quality control program and documentation and the overall success of this program. The Government may order improvements if it determines the programs are insufficient or ineffective.

d. Obtain tenant satisfaction survey information and require improvements in service on the basis of such information to the extent such results correlate with deficiencies in Contract requirements.

e. Conduct random and routine physical inspections of facility equipment and systems, to include programs and files maintained on computers and Contractor onsite offices and work areas, and require correction of deficiencies noted.

f. Perform inspections with Government personnel or independent third party inspectors.

C.5.1 Contract Performance Contractor performance will be evaluated on the basis of the performance success or deficiencies, success or failure in meeting other Contract requirements, and the Contractor’s record of correcting deficiencies when noted. While corrective actions will be noted, a record of significant performance deficiencies may lead to a performance evaluation that is less than satisfactory even if the Contractor takes corrective action.

C.5.2 Methods The use or nonuse of any quality assurance methods [(e.g., a measurement and verification (M&V) program] by the Government will not constitute a waiver of or excuse from Contract requirements. The Government may implement or change quality assurance measures at any time during the term of the Contract.

C.5.3 Cooperation – Inspections The Contractor shall instruct all onsite personnel to cooperate with the Government or third party Contract inspector requests for records access and information. This includes answering honestly and comprehensively all questions related to performance of work. The Contractor shall provide personnel to enable inspectors, including third party Contract inspectors, to perform inspections of equipment. The Contractor shall notify the

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CO or their designee at least 2 weeks in advance when equipment is to be opened and available for inspection by the Government. The Contractor shall open and operate the equipment for observation by all inspectors at no additional cost to the Government provided the Government requests the service at least 48 hours in advance. Most inspections will be performed during normal working hours.