RFP 47PF0020R0060.pdf

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U.S. GENERAL SERVICES

ADMINISTRATION

GREAT LAKES REGION

PUBLIC BUILDINGS SERVICE

PBS, AMD, Great Lakes Region, Southern Services Contracting Team 201

Superior Ave Cleveland, Ohio 44114

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NORTHERN OHIO ADMINISTRATIVE SERVICES

100 % HUBzone Set-Aside

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September 17, 2020

12:00 PM (Eastern Standard Time)

U.S. General Services Administration

Great Lakes Region

Public Buildings Service

Southern Services Contracting Team 201 Superior Ave Suite 450 Cleveland, Ohio 44114

ATTENTION: Connie Bilek-Hammond 216.522.4594

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GSAR 552.219-71 NOTICE TO OFFERORS OF SUBCONTRACTING PLAN REQUIREMENTS (JUNE 2005) The General Services Administration (GSA) is committed to assuring that maximum practicable opportunity is provided to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns to participate in the performance of this contract consistent with its efficient performance. GSA expects any subcontracting plan submitted pursuant to FAR 52.219-9, Small Business Subcontracting Plan, to reflect this commitment. Consequently, an offeror, other than a small business concern, before being awarded a contract exceeding $650,000 ($1,500,000 for construction), must demonstrate that its subcontracting plan represents a creative and innovative program for involving small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns as subcontractors in the performance of this contract.

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Anthony J Celebrezze Federal Building Cleveland, OH

Carl B. Stokes US Courthouse Cleveland, OH

Howard Metzenbaum US Courthouse Cleveland, OH

John Seiberling Federal Building US Courthouse Akron, OH

SSOOLLIICCIITTAATTIIOONN NNOO:: 47PF0020R0060

IISSSSUUEE DDAATTEE:: August 18, 2020

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

SOLICITATION NO. 47PF0020R0060

GENERAL SERVICES ADMINISTRATION’S MISSION

To provide quality services required by our clients in a timely manner and to ensure the best value to the Federal Government and the public thereby enhancing our clients’ ability to accomplish their mission.

“SHALL” “WILL” and “MUST” Throughout this solicitation, the terms “shall” “will” and “must “ are used. “Shall” “will” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” “will” and “must” have the same meaning.

SOLICITATION ISSUED ELECTRONICALLY.

This solicitation is being issued electronically on beta.sam as of the solicitation “Date Issued” in block 5 of the Standard Form 33 - SOLICITATION, OFFER, AND AWARD. The offeror shall not alter the solicitation or any component thereof (i.e. drawings, etc.). The Government’s version of the solicitation and accompanying components take precedence if a discrepancy arises between the version issued by the Government and the signed documents submitted by the offeror.

INFORMATION COLLECTION REQUIREMENTS

The information collection requirements contained in this solicitation/contract are either required by regulation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.

SYSTEM FOR AWARD MANAGEMENT (SAM)

All contractors must be active in the System for Award Management (SAM), https://beta.sam.gov/ prior to submission of offers to be considered for award.

AFFIRMATIVE PROCUREMENT PROGRAM (APP)

GSA has implemented an Affirmative Procurement Program intended to maximize the use of recovered materials, environmentally preferable, and bio-based products. Offerors should familiarize themselves with the requirements for using and reporting on the use of such materials in performance under any resultant contract.

FAR 23.7 requires consideration of environmental factors when purchasing products and services. FAR 4.303 and FAR 52.204-4 require double sided printing on recycled paper for all reports required by this contract. FAR 52.223- 10 encourages vendors to practice waste reduction.

SAFEGUARDING DOCUMENTS

Associated plans, drawings, or specifications provided under this solicitation are intended for use by prospective bidders/offerors (and their subcontractors and suppliers). In support of this requirement, GSA requires bidders/offerors to exercise reasonable care when handling documents relating to building drawings/plans, security equipment, security equipment installations, and contract guard service, to include:

1) Limiting reproduction and/or dissemination of covered materials only to persons/parties related to this acquisition or otherwise authorized to receive such information;

ATTENTION OFFERORS: This notice has been prepared to point out some of the important sections or requirements of this solicitation or to provide you with additional information related to this proposed contract. Please note that it is not inclusive - you are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions, and clauses.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

2) Making every possible effort that is reasonable and prudent to prevent unauthorized disclosure of this information;

3) Upon award and completion of any appeals process, unsuccessful bidders/offerors making every reasonable and prudent effort to destroy or render useless all information/documentation received during the solicitation and/or appeals process; and

4) The awardee continuing the efforts required above throughout the entire term of contract and for what specific time thereafter as may be necessary, as determined by the awardee.

PERFORMANCE BASED SPECIFICATIONS

Note that the service specifications included in this solicitation are performance-based specifications. These specifications express the Government’s requirements in the form of minimum quality standards. Work schedule, frequencies, resources utilized, and methods of performance are to be determined by offerors.

A-76 REQUIREMENT

Note paragraph entitled FAR 52.207-3, Right of First Refusal of Employment in Section I.

GSAR 552.219-72 PREPARATION, SUBMISSION, AND NEGOTIATION OF SUBCONTRACTING PLANS

(OCTOBER 2016)

(a) When submitting a subcontracting plan in accordance with FAR 52.219-9, the offeror shall submit a subcontracting plan with its initial offer. The subcontracting plan will be negotiated concurrently with price and any required technical and management proposals, unless the offeror submits a previously-approved commercial plan.

(b) Maximum practicable utilization of small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns as subcontractors is a matter of national interest with both social and economic benefits. The General Services Administration (GSA) expects that an offeror’s subcontracting plan will reflect a commitment to assuring that small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns are provided the maximum practicable opportunity, consistent with efficient contract performance, to participate as subcontractors in the performance of the resulting contract. An offeror submitting a commercial plan can reflect this commitment through subcontracting opportunities it provides that relate to the offeror’s production generally; i.e., for both its commercial and Government business.

(c) GSA believes that this potential contract provides significant opportunities for the use of small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns as subcontractors. Consequently, in addressing the eleven elements described at FAR 52.219-9(d) of the clause in this contract entitled Small Business Subcontracting Plan, the offeror shall:

(1) Demonstrate that its subcontracting plan represents a creative and innovative program for involving small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns in performing the contract.

(2) Include a description of the offeror’s subcontracting strategies used in any previous contracts, significant achievements, and how this plan will build upon those earlier achievements.

(3) Demonstrate through its plan that it understands the small business subcontracting program’s objectives and GSA’s expectations, and it is committed to taking those actions necessary to meet these goals or objectives.

(d) In determining the acceptability of any subcontracting plan, the Contracting Officer will take each of the following actions:

(1) Review the plan to verify that the offeror demonstrates an understanding of the small business subcontracting program’s objectives and GSA’s expectations with respect to the program and has included all the information, goals, and assurances required by FAR 52.219-9.

(2) Consider previous goals and achievements of contractors in the same industry.

(3) Consider information and potential sources obtained from agencies administering national and local preference programs and other advocacy groups in evaluating whether the goals stated in the plan adequately reflect the anticipated potential for subcontracting to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran owned small business concerns.

(4) Review the offeror’s description of its strategies, historical performance and significant achievements in placing subcontracts for the same or similar products or services with small, HUBZone small, small disadvantaged, Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH women-owned, veteran-owned, and service-disabled veteran owned small business concerns. The offeror’s description can apply to commercial as well as previous Government contracts.

(e) Failure to submit an acceptable subcontracting plan and/or correct deficiencies in a plan within the time specified by the Contracting Officer shall make the offeror ineligible for award.

(End of provision)

CURRENT CONTRACTOR AND CURRENT CONTRACT PRICE

The current contractor is Gemini Tech Services, LLC., located in Willow Park, TX 76087. The monthly price for all four locations is $16,036.00. Although this solicitation is for services basically the same as the current contract Scope of Work, it should be reviewed carefully before submitting a bid.

NOTICE CONCERNING COMPLETION OF SOLICITATIONS

Offerors are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions and clauses. Fill-ins should be properly completed and verified. All copies should contain the same information. Verify calculations before signing your bid.

Offerors shall submit with their offer the following documents:

◻ Standard Form 33 – Solicitation, Offer, and Award

◻ GSA Form 527 – Contractor’s Qualification and Financial Information

◻ Section B – Supplies or Services and Prices Offer

◻ Offeror’s Checklist (See Section L)

◻ Quality Control Plan (See Section C)

◻ Section K - Representations, certifications, and other statements of offerors or respondents

◻ Past Performance References (3-5) ◻ Cost Proposal Worksheets (4) ◻ 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment. (page 68)

SITE VISIT

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

CONTRACTOR DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER.

Enter your DUNS number in Block 15A on the Standard Form 33. If you do not know or do not have a DUNS number please contact Dun and Bradstreet directly to obtain one. A DUNS number will be provided immediately by telephone at no charge to you. For information on obtaining a DUNS number, you should call Dun and Bradstreet at 1-866-705-5711. Be prepared to provide the following information: (1) Company name, (2) Company address, (3) Company telephone number, (4) Line of business, (5) Chief executive officer/key manager, (6) Date the company was started, (7) Number of people employed by the company, (8) Company affiliation.

EXERCISING OPTIONS AND MULTIPLE AWARD CONTRACTS

If this is a multiple award contract with optional performance periods, please note that the successful awardee will be required to re-certify size status prior to the option being exercised.

FAIR LABOR STANDARDS/SERVICE CONTRACT ACT PRICE ADJUSTMENT PROVISIONS

If this is a multiyear service contract or a service contract that may exceed a year in length if options are exercised, offerors should note the price adjustment provisions in Section I of this solicitation.

FREEDOM OF INFORMATION ACT (FOIA) REQUESTS

It is not necessary to reference the FOIA when requesting procurement history, such as the name of the current contractor, contract amount, contract copies, or abstracts of bids. For this information, you may contact the point of contact shown in Block 9 on the Standard Form 33.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

SOLICITATION COPIES

Note that Block 10 C on the Standard Form 33 specifies the number of copies of the offer that must be returned by offerors. (One) 1 electronic copy.

Do not include any allowance for any contingency to cover increased cost for which adjustments are provided for under the Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multi-year Contract) contained in the CONTRACT CLAUSES section of this contract.

Reimbursement for emergency call-back, overtime, and additional services will only be computed for the man hours performed at the work site.

PRICING OF OPTIONS

Offerors shall price the initial 1 (one) base year period and the option requirements for 4 (four) additional 1 year periods by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor for the initial 1 year period of performance will apply to the 4 (four) 1 year option periods. The minimum wage rates and fringe benefits applicable to the initial 1 year period of performance are outlined on the wage rate sheet.

PROMPT PAYMENT DISCOUNT

Block 13 on the Standard Form 33 is to be used to offer prompt payment discounts. Payment terms are set forth in the Prompt Payment clause in this solicitation. Offerors are cautioned against inserting any statement that indicates that payment is due sooner that the time stipulated in the Prompt Payment clause. EXAMPLE: Inserting "Net 20" may cause the offer to be rejected as unacceptable, because the entry would be contrary to the 30-day payment terms specified in the Prompt Payment clause.

OPTION TO EXTEND SERVICES

Offerors should note that Section I of this solicitation includes FAR 52.217-8, Option to Extend Services, which allows the Government the unilateral option to extend the term of any resultant contract up to six months, exclusive of any other option provisions which may be included as part of any resultant contract.

QUALITY CONTROL PLAN (QCP)

The contracting Officer (CO) must accept a completed Quality Control Plan (QCP) prior to award of a contract. The QCP will be specific to the contract specification and location(s) in accordance with the provisions and requirements of the solicitation.

NOTICE TO PROCEED (NTP)

Notice to Proceed (NTP) will NOT be issued until the COR has officially notified the CO that approved clearances for proposed employees have been received and approved.

AVAILABILITY OF FUNDS

Funds are not presently available for award. The Government's obligation under this contract is contingent uponthe availability of appropriated funds. No legal liability on the part of the Government may arise until funds are made available to the Contracting Officer.

PROJECT LABOR AGREEMENT

Offerors may submit a price proposal subject to the PLA requirements set forth in this solicitation (a PLA proposal), a price proposal not subject to the PLA requirements set forth in this solicitation, or both.

Any price proposal submitted shall clearly identify whether it is subject to such PLA requirements.

PRE-BID/PRE-PROPOSAL CONFERENCE

A pre-bid/pre-proposal meeting has been scheduled for this solicitation. Please see the Pre-proposal Conference Notice on the next page for details.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

PRE- AND POST-AWARD DEBRIEFINGS

The General Services Administration’s hours of operation are 8 a.m. to 4:30 p.m. Requests for pre-award debriefings postmarked or otherwise submitted after 4:30 p.m. will be considered submitted the following business day. Requests for post-award debriefings delivered after 4:30 p.m. will be considered received and filed the following business day.

EMAILING OF PROPOSALS

This solicitation authorizes the transmittal of offers, modifications, or withdrawals of offers through email. Please email a copy of your proposal to connie.bilek-hammond@gsa.gov to be received no later than 12:00pm EST on September 17, 2020. Hard copy submissions are NOT acceptable and no other means of transmission are acceptable.

The email subject line must use the following format “PROPOSAL: Firm Name, Solicitation number.” Individual email message size (i.e., email body text plus any attachments) must not exceed 25 MB. Zip files are acceptable.

If more than one email is required to complete a respondent’s submission, then in the email subject header following the Solicitation number, state which submission in the sequence is contained in the given email and the total number of email submissions being made by the respondent (i.e., Email 1 of 2, Email 3 of 3, etc.).

Failure to adhere to the email limitations may result in a late submission and will be subject to FAR 52.214-7.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

PRE-PROPOSAL VIRUAL CONFERENCE NOTICE

ATTENDENCE FORM

SOLICITATION # 47PF0020R0060

Project Title: Administrative Support Services Locations: Anthony J. Celebrezze; Carl B. Stokes ; Howard B. Metzenbaum in Cleveland, Ohio and the John Seiberling in Akron, Ohio

Disclaimer: Given the limited opportunity to access the General Services Administration (GSA) facilities, due to the COVID-19 pandemic, the pre-proposal conference will be structured as a

Virtual Pre-Proposal Conference.

All prospective offerors are encouraged to attend via Google Meet video conference When submitting the form via email, please indicate “Attendance Form” in the subject line. A subsequent email will immediately follow with instructions for attending the virtual pre-proposal conference.

A virtual pre-proposal conference is scheduled for Tuesday September 1, 2020 at 2:00 pm

Eastern Standard Time (EST).

Please complete the following and return this page to my attention by COB on Friday, August 28, 2020 to the email listed below.

[ ] I plan to attend the virtual conference.

[ ] I will not attend the virtual conference.

In case of last minute changes, please be sure to include a phone number:

Name:

Email:

Company:

Phone:

Please contact Connie Bilek-Hammond at connie.bilek-hammond@gsa.gov or 216.522.4594 with questions or concerns.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

TABLE OF CONTENTS

Section A - Solicitation 12

A.1. Standard Forms 12

SECTION B - SERVICES, ORDERING AND PRICES 15

B.1. Description of Services (Administrative Support Services) 15

B.1.0. Offer for Standard Services 15

B.1.1 Offer for Additional Services 16

SECTION C - DESCRIPTION/SPECIFICATION/STATEMENT OF WORK 19

Introduction 19

C.1. SCOPE OF WORK 21

C.1.0 SUPPLIES, MATERIALS, EQUIPMENT AND UTILITIES 21

C.1.1 The Contractor Shall 22

C.1.2 Minimum Level of Work 23

C.2. Definitions 24

C.2.1 Acceptance 24

C.2.2 Acts of God 24

C.2.3 Approval 24

C.2.4 Building 24

C.2.5 Contracting Officer (CO) 24

C.2.6 Contracting Officer's Representative (COR) 24

C.2.7 Contractor 24

C.2.8 Delegated On-site Authority 24

C.2.9 Emergency 24

C.2.10 Federal Holidays – (F.4 Recognized Holidays) 25

C.2.11 Federal Executive Holidays, Unanticipated 25

C.2.12 Modification of Contract 25

C.2.13 Negligence 25

C.2.14 Performance Based Service Contracting 25

C.2.15 Quality Control Program (QCP) 25

C.2.16 Standard Services 25

C.3 Quality Control Plan (QCP) 25

C.4 Contract Performance 27

C.5 Contractor Performance Assessment Reporting System (CPARS) 27

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

C.6 Supervision of Contractor’s Employees 27

C.7 Project Manager or Supervisor 27

On-site supervision is not required however, a Project Manager or Supervisor shall be appointed/named to assure conformance with the contract requirements. The Contractor shall provide all management and supervision as an overhead function (not to be direct charged to GSA). In other words, this cost shall be priced into the proposed prices for each location. 27

C.9 Contractor Submittals/Deliverables Chart 28

SECTION D – PACKAGING AND MARKING 29

D.1. Payment of Postage and Fees 29

D.2. Marking 29

SECTION E – INSPECTION AND ACCEPTANCE 30

E.1 FAR 52.246-4 Inspection of Services – Fixed Price (Aug 1996) 30

E2. DEDUCTIONS 30

(a) General 30

SECTION F – DELIVERIES OR PERFORMANCE 32

F.1 Place of Performance 32

F.2 Term of Contract 32

F.3 Options 32

F.4 Recognized Holidays 32

SECTION G – CONTRACT ADMINISTRATION DATA 33

G.1. Payment (General) 33

G.2. Payment for Services 33

G.3. Method of Payment 33

G.4. GSAR 552.232-77 Payment By Government Charge Card(NOV 2009) 34

G.5 Evaluating Contractor Performance 34

G.6 Designated Ordering Officials 35

SECTION H – SPECIAL CONTRACT REQUIREMENTS 36

H.1. Security 36

H.1.1 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract) 36

H.1.2. Reserved 36

H.1.3. GSAR 552.237-71 Qualifications of Employees(MAY 1989) 36

H.1.4. Suitability Determinations 36

H.1.5. Compliance with Security Requirements 38

H.1.6. Identification Credential 38

H.1.7. GSA Criteria for Adjudication 39

H.2. Reserved 41

H.3. Contractor Pandemic Plan 41

H.4. Standards of Conduct 41

H.5. Removal from Contract Work 41

H.6. Sensitive but Unclassified (SBU) Building Information 43

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

H.7. Recording Presence 44

H.8. Government Forms 44

H.9. Other Contractors 44

H.10. Ordinances, Taxes, Permits, and Licenses 44

H.11. Discrepancy in the Specifications 44

H.12. Uniforms 44

H.13. Personnel Qualifications 44

H.13.1 Qualifications of Supervisory Employees 44

H.13.2 Submission of Resumes for New Employees 45

H.13.3 Compliance with Federal, State, and Local Codes 45

H.14. Strike Contingency Plan (SCP) 45

H.15. Occupant Emergency Plan (OEP) 45

SECTION I – CONTRACT CLAUSES AND DOL WAGE RATES 46

SECTION J - List of Documents, Exhibits, and Other Attachments 111

Exhibit 1

Exhibit 2

Exhibit 3

Reporting Requirements

Administrative Support Services Performance Standards

Administrative Support Services Inspection Form and Sign in Sheet GSA 139 on

Work under Contract

Exhibit 4 Applicable Publications 117

Exhibit 5 Quality Assurance Surveillance Plan (QASP)

Section 2 - Purpose/Objective

Section 3 - Roles and Responsibilities of Government Officials

Section 4 – Partnering

Section 5 - GSA/Contractor Meetings Section 6

- Performance Evaluation Section 7 -

Effectiveness of Quality Control

Section 8 - Documentation, Submittals and Deliverables

Section 9 - Receiving Reports

Exhibit 6 CONFIDENTIALITY & NON-DISCLOSURE AGREEMENT

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF BIDDERS/OFFEORS 126

K1. REMITTANCE ADDRESS 126

K2. SECURITY FORMS QUANTITY 126

K3. FAR 52.204-8 Annual Representations and Certifications. (MAY 2012) 126

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS/OFFERORS 132

L1. INSURANCE REQUIREMENT 134

L2. Inspection of Facility 134

L3. INSTRUCTIONS FOR SUBMITTING PROPOSALS 134

L4. GSAR 552.237-70 QUALIFICATIONS OF OFFERORS (MAY 1989) 135

L5. INCONSISTENCIES IN SPECIFICATIONS 136

L6. TYPE OF CONTRACT 136

L7. OFFERORS CHECKLIST 137

Attachment A Past Performance References 138

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

SECTION M – EVALUATION FACTORS FOR AWARD 139

M.1. Basis of Award 139

M.2. Past Performance 139

M.3. Total Evaluated Price 139

M.4. SPECIAL STANDARD(S) OF RESPONSIBILITY: 139

M.5. FAR 52.217-5 Evaluation of Options (JULY 1990) 139

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

SOLICITATION, OFFER AND AWARD

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

1 1

2. CONTRACT NUMBER 3. SOLICITATION NUMBER

47PF0020R0060

4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

5. DATE ISSUED

8/18/2020

6. REQUISITION/PURCHASE NUMBER

EQ5P2SS2F1-20-0247

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and 1 electronic copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in Email see: Box C attention Connie B Hammond until 12:00 pm EST local time 9/17/2020

(HOUR) (Date)

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME

Connie Bilek-Hammond

B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

connie.bilek-hammond@gsa.gov

AREA CODE

NUMBER

EXTENSION

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM I CONTRACT CLAUSES

B SUPPLIES OR SERVICES AND PRICES/COSTS PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

C DESCRIPTION/SPECS./WORK STATEMENT J LIST OF ATTACHMENTS

D PACKAGING AND MARKING PART IV - REPRESENTATIONS AND INSTRUCTIONS

E INSPECTION AND ACCEPTANCE

K

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

F DELIVERIES OR PERFORMANCE

G CONTRACT ADMINISTRATION DATA L INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

H SPECIAL CONTRACT REQUIREMENTS M EVALUATION FACTORS FOR AWARD

OFFER (MUSt be fUlly completedbyofferor) NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within 60calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the

SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS OF

OFFEROR

CODE FACILIT

Y

16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER(Type or print)

15B. TELEPHONE NUMBER

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXTENSION

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

see following pages

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) 41 U.S.C. 3304(a) ( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print)

CONNIE BILEK-HAMMOND

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

GSA, Southern Services Contracting Team – 5P1QBB-CL 201 Superior Avenue, Room 450Cleveland, OH 44114

GSA, Southern Services Contracting Team – 5P1QBB-CL 201 Superior Avenue, Room 450Cleveland, OH 44114

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

SECTION B - SERVICES, ORDERING AND PRICES

B.1. Description of Services (Administrative Support Services) The Contractor shall provide all labor, management, administrative, supervision necessary, and shall plan, schedule, coordinate, and assure effective completion of all work and services and performance of Administrative Support Services described herein.

Location 1:

Anthony J.

CelebreezeFederal Building 1240 East Ninth Street Cleveland, OH 44199

Full Time

One (1) Secretary II

Location 2:

Carl B. Stokes US Courthouse 801 W.

Superior Avenue Cleveland, OH 44113

One (1) Secretary II

Location 3:

John F. Seiberling

Federal Building & US

Courthouse 2 South

Main Street Akron OH 44308

One (1) General Clerk

III

Location 4:

Howard M.

Metzenbaum US Courthouse 201 Superior Avenue Cleveland, OH

44114 Part Time

One (1) General Clerk II

If there are multiple locations, offerors must submit offers for all locations in order to be considered for award.

B.1.0. Offer for Standard Services

DESCRIPTION

UNIT

QTY

UNIT PRICE

(Initial 12

Month Period)

OPTION 1

UNIT

PRICE

(First

Additional 12

Month Period)

OPTION 2

UNIT

PRICE

(Second

Additional 12 Month Period)

OPTION 3

UNIT

PRICE

(Third

Additional 12

Month Period)

OPTION 4

UNIT

PRICE

(Fourth

Additional 12

Month Period)

Basic Services:

Administrative Support, One

(1) Secretary II

Celebreeze Federal Building 1240 East Ninth Street Cleveland, Ohio 44199

PriceQuoted per Month>

Mont h

Administrative Support, One

(1) Secretary II

Carl B. Stokes USCH 801 W. Superior Avenue Cleveland, Ohio 44113

Price Quoted per Month>

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

QTY

UNIT PRICE

(Initial 12

Month Period)

OPTION 1

UNIT

PRICE

(First

Additional 12 Month Period)

OPTION 2

UNIT

PRICE

(Second

Additional 12 Month Period)

OPTION 3

UNIT

PRICE

(Third

Additional 12 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

Administrative Support

John F. Seiberling Federal Building, 2 South Main Street, Cleveland, Ohio 44

Administrative Support One (1) General Clerk II

Location 4:

Howard M. Metzenbaum USCH,201 Superior Avenue Cleveland, Ohio 44114

B.1.1 Offer for Additional Services

ITEM #

QT

Y

PRICE

(Initial 12

Month Period)

OPTION 1

UNIT

PRICE

(First

Additional 12 Month Period)

OPTION 2

UNIT

PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT

PRICE

(Third

Additional 12 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

Additional Services:

Administrative

Secretary II

Celebreeze Federal Building 1240 East Ninth Street Cleveland, Ohio 44199

Price Quoted perHour>

Hour

Administrative

Secretary II

Carl B. Stokes USCH 801 W. Superior Avenue Cleveland, Ohio 44113

Price Quoted per Hour>

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

ITEM #

QT

Y

PRICE

(Initial 12 Month Period)

OPTION 1

UNIT

PRICE

(First

Additional 12 Month Period)

OPTION 2

UNIT

PRICE

(Second

Additional 12 Month Period)

OPTION 3

UNIT

PRICE

(Third

Additional 12 Month Period)

OPTION 4

UNIT

PRICE

(Fourth

Administrative Support

John F. Seiberling Federal Building, 2 South Main Street, Cleveland, Ohio 44

Administrative

General Clerk II

Howard M. Metzenbaum USCH,201 Superior Avenue Cleveland, Ohio 44114

Hourly rates for Additional Services are proposed only once. These rates may, in the event of wage determination rate increases, be escalated per FAR 52.222-43.

All the contractor’s labor hour prices must include expenses for overhead, General and Administrative (G&A) and profit. Thus no separate allowance for travel time, parking, over-head, G&A or profit will be applied when hourly services are ordered.

Offerors shall price the renewal options using the wage determination contained in this solicitation. Upon exercising a renewal option, the contract price will be adjusted in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Act - Price adjustment (May 1989) (Multiple Year and Option Contracts).

Offerors MUST quote prices for all four of the renewal options, in addition to the initial period, in order to be considered for award.

Note 1: Quote a price per hour for providing additional services when ordered that are in addition to the services specified herein for the basic services. Orders for additional service may be placed orally when the amount of the order totals $2,500.00 or less or in the event of an emergency. All orders which exceed $2,500.00 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services and will be paid by GSA Finance.

The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies as determined by the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), the maximum number of hours for which the contractor will be compensated. Orders of $2,500.00 or less may be processed using either direct pay procedures or the Governmentwide commercial purchase card, which is the preferred method to purchase and to pay for micro-purchases. Individual orders for additional services involving more than forty (40) hours will only be issued with the assent of the contractor.

This additional services provision is intended to be used to satisfy the Government's short term non-recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated pursuant to the "Changes Fixed Price" clause.

Additional services cannot be accomplished by diverting resources from work that is supposed to be accomplished.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

Note 2: The Contractor is reminded that there are documents that are required to be prepared and submitted as part of the performance of this contract. Monthly invoices must be submitted after all required paperwork has been sent to the COR. Invoices received prior to the Government’s receipt of the required submittals will be rejected. Please refer to FAR 52.232-25.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

SECTION C - DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Introduction This is a Performance Based Contract which focuses on outcomes as opposed to prescriptive requirements. This specification represents GSA's performance objectives and minimum levels of service to be provided by the contractor. A high level of effective communication between the Government and contractor is essential. This performance based requirement demands a greater emphasis by the contractor on self-evaluation, robust quality control processes and strict oversight of building operations to ensure the highest level of efficiency. The Contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met. The contractor must closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight.

C.1. SCOPE OF WORK

The Contractor shall provide all labor, management, administrative, supervision necessary, and shall plan, schedule, coordinate, and assure effective completion of all work and services and performance of Administrative Support Services described herein at the (4) locations below.

Days of operation are Monday through Friday. Work shall not be required on the following Federal holidays or on days observed in lieu thereof:

Unless specifically requested or approved by the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), all work shall be performed Monday through Friday, Federal holidays excluded, as stated below for each location:

Location 1: Anthony J. Celebreeze Federal Building, 1240 East Ninth Street, Cleveland, Ohio 44199 Full time, hours: 7:45 a.m. to 4:15 p.m. - Secretary II Position

Location 2: Carl B. Stokes USCH, 801 W. Superior Avenue, Cleveland, Ohio 44113 Full time, hours: 8:00 a.m. to 4:30 p.m. – Secretary II Position

Location 3: John F. Seiberling Federal Building & USCH, 2 South Main Street, Akron, Ohio 44308 Full time, hours: 8:00 a.m. to 4:30 p.m. - General Clerk III Position

Location 4: Howard M. Metzenbaum USCH, 201 W. Superior Avenue, Cleveland, Ohio 44114 Part time, Monday to Thursday, hours: 7:00 a.m. to 1:00 p.m. and Friday, hours: 7:00 a.m. to 2:30 p.m.

- General Clerk II Position

Any changes in the work hours for any location will be established by mutual agreement between the Contractor and the Government.

The Government requires that a contract employee be provided at each location for every day that the building is open for operation; this includes coverage for any scheduled or unscheduled absences.

Unanticipated Federal Holidays:

Unanticipated holidays declared by the President will be treated as a Federal holiday. For the Department of Labor Wage Determination covered positions, the Contractor will be paid for any unanticipated Federal holiday if they are normally scheduled to work that day.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

Unanticipated Building Closures/Shutdowns:

In the situation of an unanticipated closure of the building, employees may be provided the option to make up work through the remainder of the pay period (calendar month), if beneficial to the Government as determined and coordinated with the Contracting Officer’s Representative.

If a contract employee is located in a building which is provided an “optional early dismissal” (typically weather related), the contract employee shall be provided the following options: take leave without pay, make up work throughout the remainder of the pay period (calendar month) at the discretion of the Contracting Officer’s Representative, or use leave provided by the Contractor.

Unscheduled absences shall be reported to the COR as soon as possible, preferably prior to the start of the workday.

Vacancies No position shall experience a lapse in service greater than one (1) day unless otherwise reviewed and approved by the Contracting Officer. A qualified proficient temporary relief is required.

All temporary qualified proficient relief personnel shall be provided at no extra cost to the Government.

Contractor shall recruit and interview prospective personnel; the Government requests a courtesy copy of the resume(s) and a virtual/visual “meet and greet” either by video or in person in order to ensure a good fit within the targeted office. If the Government is in agreement with the Contractor’s recommendation, the Contractor will proceed with initiating the clearance process and placing the employee.

Contract Transition A smooth and orderly transition between the Contractor and the predecessor Contractor is necessary to assure minimum disruption to vital contractor services and Government activities.

The Contractor shall not disrupt official Government business or in any way interfere with the assigned duties of the predecessor contractor’s employees. The Contractor may notify the predecessor contractor’s employees that the Contractor will be assuming services upon the contract start date and may distribute business cards, employment applications, brochures, and other company information to the predecessor contractor’s employees while they are on duty, provided there is no interference with the contract employees assigned duties (e.g., during “off hours” or during breaks or lunch breaks). However, the Contractor may not interview, recruit, schedule interviews, or conduct extensive discussions with the predecessor contractor’s employees while they are on duty.

The outgoing Contractor will provide the Contractor with the names and anniversary dates of all employees working under the predecessor contract as soon as is feasible after contract award. The Service Contract Act does not require the predecessor to provide this information earlier than 10 days prior to the predecessor contract ending date;

however, the Government will request the cooperation by the predecessor contractor to provide this information upon award of this contract.

The contractor is responsible for providing substitute personnel for scheduled and unscheduled leave at no additional cost to the Government. If the contractor does not provide substitute personnel, the COR will take a deduction in accordance with Section E.2. (Deduction Rate).

Days Off and Transitions Paid vacation (2 weeks) and holidays (10 days) are established in accordance with the applicable Wage Determination under the Service Contract Act. Notice of scheduled leave should be provided at least one week in advance. Substitute personnel shall be qualified in the general office skills, including proficiency in the use of Google applications, Microsoft Office Suite for Windows. The Contractor should make every effort to utilize reliable long-term employees for this service assuring minimal turnover. The Contractor shall notify the COR as soon as practical whenever the designated worker is unavailable for the normal shift. The Contractor shall provide a contingency plan for unscheduled leave. If the Contractor replaces a contractor employee, a training period should be arranged before the transition occurs. The Government representative should be notified on pending changes as soon as the Contractor is aware of potential personnel changes. A determinationfor

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH suitability for Federal employment will be made on these applicants to determine eligibility to function in a position of trust, and to identify potential risk or threats to the safety and security of personnel and property. (See Section H, Security Clearance Requirements (Non-classified Contract)). The Government will not be charged extra for the training of replacement personnel. Only the time of the primary worker will count as chargeable toward the fulfillment of this contract. Any trainee or observer will be considered non-productive for the purpose of this contract.

Employee Orientation Contractor personnel shall be qualified and proficient by training and experience in the general skills of word processing including proficient use of Google Applications such as sheets, doc, gmail and calendar, Word, Excel and Access. All personnel must have experience in telephone answering, and both general receptionist duties and secretarial responsibilities, and be able to work effectively with minimal supervision. The COR will provide initial training in specific Government systems and local office procedures. Contractor personnel will be cross-trained to the maximum extent possible so that the training for Contractor replacement personnel will be the responsibility of the Contractor.

Employee Training The Contractor must identify how quality training of his employees both current and back-fill employees at the facilities specified in this contract will take place. The Contractor must specify when and where training will take place, as well as the proposed content of training classes.

Required Security and Privacy Training for Contractors: Government shall provide training for all employees that have access to Personally Identifiable Information (PII) at outset of the contract employee’s work on the contract and every year thereafter. Mandatory web-based training includes, but is not limited to:

a. IT Security and Privacy Awareness

b. Sharing Securely in a Collaborative Environment

c. Privacy 201

d. Document Security for Sensitive Building Information (SBU)

C.1.0 SUPPLIES, MATERIALS, EQUIPMENT AND UTILITIES

(a) Furnished by the Government: The Government shall provide, without cost, the facilities, materials, and services listed below. Government property shall be used only in performance of this contract; neither the Contractor nor the Contractor’s employees shall use Government property in any manner for any personal advantage, business gain, or other personal endeavor. Government property shall remain the property of the Government in all respects. Within 10 work days upon request of the CO or his/her designated representative, the contractor shall render an accounting of all Government property. An accounting shall also be submitted to the COR at the termination or expiration of the contract period of performance.

(1) Space: The Government shall furnish working space in designated work area(s). Facilities have been inspected for compliance with the Occupational Safety and Health Act and no hazards have been identified for which any special precautions must be taken. The fact that no conditions have been identified does not guarantee that no possible hazard exists or that workaround procedures will not be necessary. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. The Government will assume no liability or responsibility. If OSHA hazards are found in Government furnished facilities, the Government will correct such hazards in accordance with Government developed and approved plans of abatement, taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

(2) Equipment: The Government shall provide equipment on-site necessary to perform assigned tasks.(e.g.

desk, computer, telephone etc.)

C.1.1 The Contractor Shall

1. Greet visitors, determining nature of visits and directing visitors to appropriate persons.

2. Operate a central phone system, receiving and directing calls to Government personnel, taking and distributing phone messages, and answering general questions.

3. Recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log and track of visitor’s passes and keys.

4. Receiving incoming service calls from building tenants. Relaying requests to proper building maintenance personnel and following up with the proper service request documentation timely.

5. Personally respond to requests for information concerning office procedures; determine which requests should be handled by the GSA appropriate staff member or other offices.

6. Providing receptionist, faxing, and copier/duplicating functions.

7. Word processing using Microsoft Office, Google, Word for Windows and typing using on-site software and hardware. Examples are: typing letters/memos from typed, handwritten or from an email draft; typing forms; and merging text from different sources into complete properly formatted documents. Creating, manipulating, and maintaining spreadsheets and databases using Excel and Access Applications. Learning other Government software programs.

8. Coding and filing documents according to accepted government filing plan.

Opening, sorting and distributing mail for the effective operation of the facility. Addressing and mailing packages and envelopes. Arrange for express document/package services when necessary, i.e. UPS, Federal Express, etc.

9. Receiving and confirming conference room reservation requests. As instructed, maintain conference room calendar. Make arrangements for conferences and meetings and assemble established background materials as directed.

10. Review outgoing materials prepared by COR or designee for typographical accuracy, proper format and internal consistency.

11. Maintain and update recurring internal reports such as burn permits, after hours and weekend access reports, directories, phone lists, etc., and office equipment listings, and correspondencecontrols.

12. Maintains an office supply inventory and orders them when necessary, preparing the appropriate purchase requests and/or documents and routing to Property Manager per policy or procedures for approval and purchase. Properly account for supplies when delivered and notify appropriate official to document receipt.

Northern Ohio Administrative Services, Stokes USCH; Metzenbaum USCH; Celebrezze FB; and Seiberling FB USCH

13. Processing paperwork for security clearance for contractors, etc. working on Government functions.

Assure that proper clearances have been obtained, when needed.

14. Processing paperwork and transmitting documents.

15. This position requires familiarity with the terminology of the office unit. Developing and maintaining a current Procedures Manual. The Contractor shall provide a written Procedures Manual covering the key tasks or functions performed by the administrative support services positions. The Manual will be used as both a training document for back-up employees, as well as a reference document for the current staff.