20 September 2024

On Call Flooring and Flooring Installation On Call Flooring and Flooring Installation

20 September 2024

Open 9/20/2024 8:00 AM PDT Type Request for Proposal (RFP) Close 10/22/2024 4:00 PM PDT Number RFP-43-2025 Currency US Dollar

Sealed Until 10/22/2024 4:00 PM PDT

Payment Terms 0% 0, Net 30

20 September 2024

Contacts Lynn Bybee lynn.bybee@multco.us

Phone +1 503-988-7544 ext. 87544

20 September 2024

Commodity Codes Commodity Code Description 72120100 General Building Construction 72152500 Floor laying services

20 September 202420 September 202420 September 202420 September 202420 September 202420 September 202420 September 202420 September 202420 September 2024 mailto:lynn.bybee@multco.us

IMPORTANT: Suppliers who do not currently have access to the Multco Marketplace Supplier Portal will need to complete the "MMP Supplier Access Request Form". In order to allow the County sufficient time to review your request, the MMP Supplier Access Request form should be completed no fewer than 5 days prior to the Sourcing Event closing date.

PURPOSE AND OVERVIEW

Multnomah County (“County”) Department of County Assets on behalf of the Facilities and Property Management, is seeking proposals from qualified dealerships or distributors (“Contractor”) to provide flooring, installation, and related services for ongoing and future projects. The intent would be to work with a commercial flooring contractor that has access to multiple manufacturers that the County can access under one Contract.

Flooring to be purchased and installed includes but is not limited to: Carpet, vinyl, Luxury Vinyl Tile (LVT), ceramic tile, concrete, linoleum, Vinyl Composition Tile (VCT), wood, and natural stone. Any proposal must be able to define within narrow limits, the length of downtime associated with installation or repairs to the flooring system. The complete Flooring System includes but is not limited to the following: Flooring, cove base (a trim piece that transitions from a wall to a floor, with a curved or angled "toe" that fits against the floor), and associated materials for repairs, emergency response, and installation beyond the scope of maintenance personnel.

INTRODUCTION AND PROGRAM HISTORY

The Facilities and Property Management Division (FPM) proactively and aggressively plans, maintains, operates and manages all County owned and leased properties in a safe, accessible and effective manner.

FPM manages over three million square feet of general office, library, court, jail, probation office, clinic, shop, warehouse and other types of specialized space largely owned by the County at approximately 130 locations.

FPM is also responsible for overseeing the long term capital requirements of these building assets through a balance of capital management and building disposition strategies. Specific direct services provided by FPM include, but are not necessarily limited to:

• Property management and customer service;

• Full maintenance provided by internal trade groups and contracted services;

• Lease administration;

• Long term County facilities strategic portfolio management;

• Project management for capital and strategic projects;

• 24/7 Response to facility related emergencies throughout the year;

• Environmental, health and safety support services; and

• Management of planning, design and construction of new facilities.

FPM provides an annual assessment of all capital facility needs and develops a specific strategy consistent with available funding which permits the completion of improvements in a carefully planned approach. FPM ensures compliance with important policies and statutory requirements such as, Federal, State and local regulations, high performance green building policies, Minority-Owned, Women-Owned, Service Disabled Veteran-Owned and Emerging Small Businesses certified in the State of Oregon (“MWSDVESBs or Certified Firms”) policies and incorporates sustainable practices. FPM provides project management services including planning, design, and construction services in a way that takes into account the needs of operating programs and the need to accomplish work in a cost effective manner and results in buildings that are usable and functional for their intended uses.

GOALS, VALUES AND OTHER IMPORTANT CONSIDERATIONS

Description https://solutions.sciquest.com/apps/Router/SupplierLogin?CustOrg=Multnomah

The County strongly encourages the participation of State of Oregon Certified Firms through the Certification Office for Business Inclusion & Diversity (COBID), in providing these services.

TARGET POPULATION SERVED

Contracted Goods and Services will serve members of the public that use County facilities, including but not limited to: the citizens of Multnomah County, Multnomah County employees, and residents utilizing County owned/leased facilities.

FUNDING

Funding for flooring will vary from year to year and by on-going project needs.

Funding of the work described in this RFP is not guaranteed. The County cannot assure that any particular level of work will be assigned and the contract will permit the County to add or remove work as necessary depending on availability of funding.

SCOPE OF SERVICES

The successful Proposer will be responsible for working with the County and providing flooring including procuring, design, research, delivery and installation, and warranty services.

1. County Flooring standards:

Flooring proposed under this solicitation that meets commercial grade and technical specifications shall be considered for addition to the County standards. The final selected products will be used for existing spaces and new spaces. Current standards for manufacturers include, but not limited to: Bentley Mills, Interface, Tarkett, Mannington, Shaw, Milliken, Mohawk, and Patcraft. The County will continue using these manufacturers and/or comparable products from other manufacturers. Contractor shall provide a list of all available flooring manufacturers on the Bid Proposal Form. Contractor must have in-depth product knowledge to assist in product selection when County standards have not been established.

Understanding of performance specifications by use/room, sustainability, and longevity are required.

Contractors will follow county standards regarding ordering attic stock and confirm with the County project manager where attic stock to be stored after the project.

2. Provide inspection and recommendations for replacement or repair of flooring. Investigate, diagnose, determine the problem, and solve the problem in the most efficient and cost-effective way possible.

3. Remove and replace flooring. This may include but is not limited to:

a. Existing floor removal;

b. Subfloor restoration or replacement;

c. Floor supply and/or installation all types;

d. Floor leveling; and or

e. Minor floor repair.

4. Provide information for close out of project with details from manufacturer of each flooring type. Close out information to include manufacturer's cleaning recommendations and specifications for recyclability of flooring products when removed.

5. Warranty: All flooring shall be new and guaranteed for materials and workmanship and labor as follows (provide copy of warranty information per manufacturer). All repairs or installation of product that is used in county storage shall have warranty on labor.

6. General Service Requirements: The successful Contractor shall provide all of the following services, at no additional charge to the County:

• Meetings, product research, order entry, and administration;

• Provide price quotations to County Project Manager placing an order, including estimated cost and schedule for delivery and installation (if applicable);

• Submittal samples are required for all finishes for County Project Manager approval prior to order. Finish sheets must be included with the final proposal. All finishes are subject to County Project Manager approval;

• Contractor shall provide a warranty on all items in the initial Proposal; and

• Delivery & installation expectations:

o Deliver ordered flooring to individual work sites or contracted warehouses following placement of order. Standard lead times are understood to be typically 2-8 weeks but the Contractor will confirm lead time at time of proposal.

o Minimum 30 days storage included at contractor warehouse. If storage costs are incurred after that time, o Contractor can bill for storage of materials only but County will need right of access to the storage facility.

o While in a County facility, Contractor personnel shall wear attire with the vendor logo clearly visible and badge/ID visible at all times. Contractor personnel attire shall not contain any other writing or logos.

o Contractor will provide ship dates after order submittal for each manufacturer, as applicable.

o Contractor will schedule delivery and/or installation with the County Project Manager; and will coordinate multiple delivery dates to be as efficient as possible. Contractor will also work with the County Project manager and other vendors' installation schedules.

o Provide notification to the County Project Manager of any delay in delivery within two (2) business days of notice from the manufacturer.

o All flooring and installation shall conform to all local, state and National building and fire codes. Any potential conflict in County projects shall be brought to the attention of the County Project Manager for resolution during the design phase. Identify any items needing adjustment/treatment to meet code in quote.

o Contractor is responsible for field measuring all locations for new product orders.

o Contractor is responsible for coordinating all aspects of delivery and installation needs with the Project Manager, General Contractor, and/or Authorities Having Jurisdiction as required, prior to submitting the final bid. Any and all associated costs shall be included in the final bid.

Bidders must be aware of street and building conditions that may impact delivery.

o Attempt to recycle flooring being torn out or replaced rather than being disposed of.

7. Delivery and Installation:

• Contractor shall provide a quote for labor to deliver and/or install flooring to County offices.

Quote will be inclusive of all labor required and not to exceed amount.

• Unless shipping costs are included in the price by the manufacturer, shipping/handling charges to the County’s warehouse or Contractor’s warehouse (may vary by manufacturer) will be paid by the County and included in the quote.

• Specific delivery requirements to be determined with the County Project Team. Some locations require after hours delivery and/or installation. Installations can include occupied spaces; special care and consideration for dust, cleanliness, and noise to be considered.

• Some County locations may require background checks to be completed on anyone who will be entering the space. Details about specific checks or security requirements will be provided on a per-project basis. See Section 9 below. Contractor agrees to provide required information in a timely manner and in the method required by the County.

• Delivery to the County includes unloading and uncrating flooring and disposal or recycling off-site of all packing material.

• Contractor must certify that delivery/installation personnel delivering to the County are paid in accordance with BOLI prevailing wage requirements.

• Contractor shall use best efforts to deliver products on time and in accordance with the scheduled delivery date as set forth in individual orders from this Contract. If the Contractor delivers products later than the scheduled delivery date, the County, at its sole discretion, may purchase that same item(s) from other sources and the Contractor shall be liable for the excess costs incurred, including the difference in unit price and freight charges. If deliveries are repeatedly late, the County may terminate the Contract without penalty.

• Contractor shall immediately notify the County, in writing, if delivery cannot be completed as intended. Contractor shall email such notifications to the County representative.

• All Goods and Services delivered directly to the County shall be FOB destination freight and insurance prepaid. Shipments will be complete and partial shipments will be avoided unless the County agrees in writing to the partial shipment in advance of such a shipment. The risk of loss or damage in transit shall be upon Contractor until Product is received by the County at the delivery site.

• Delivery of the requested Goods and Services shall not be considered complete until all discrepancies have been corrected.

8. Acceptance occurs when the County authorizes payment of the invoice. Acceptance of Goods and Services shall not relieve Contractor from its responsibility under any representation or warranty.

9. Security Requirements:

• Sheriff’s Background Check. All Contractor employees who will perform Work under this

Contract may be required to pass a Multnomah County Sheriff's Office Records Check Authorization. The County Contract Administrator will contact Contractor to complete the Records Check Authorization process prior to Contractor proceeding with the Work. Any prior felony conviction will eliminate Contractor's employee's ability to work under this Contract. Each authorized Background Check is valid for twelve (12) months from the original date of approval.

The County must be notified immediately of any felony or misdemeanor conviction which occurs during the 12-month period by any of Contractor's employees who have previously passed a Background Check. Failure of Contractor to notify County of any felony or misdemeanor conviction may result in the termination of this Contract, with the County having no further obligation to the Contractor.

• District Attorney Background Check. All Contractor employees who will perform Work under this Contract may be required to pass a Multnomah County District Attorney Records Check Authorization. The County Contract Administrator will contract Contractor to complete the

Records Check Authorization process prior to Contractor proceeding with the Work. Any prior felony conviction will eliminate Contractor's employee's ability to work under this Contract. Each authorized Background Check is valid for twenty-four (24) months from the original date of approval. The County must be notified immediately of any felony or misdemeanor conviction which occurs during the 24-month period by any of Contractor's employees who have previously passed a Background Check. Failure of Contractor to notify County of any felony or misdemeanor conviction may result in the termination of this Contract, with the County having no further obligation to the Contractor.

• Department of Community Justice (DCJ) Records Authorization Check and Criminal Justice Information Services (CJIS) Fingerprint Background Check. All Contractor employees who will perform Work under this Contract may be required to pass a Multnomah County Department of Community Justice Records Check Authorization and CJIS Fingerprint background check. The County Contract Administrator will contact Contractor to complete the Records Check Authorization and CJIS Fingerprint background check process prior to Contractor proceeding with the Work. Any prior felony conviction will eliminate Contractor's employee's ability to work under this Contract. Each authorized contractor is valid for unescorted access to DCJ facilities with annual completion of the required Criminal Justice Information Security Online security training from the original date of approval.

The County must be notified immediately of contractor employees separation from employment and any felony or misdemeanor arrests and convictions which occurs during the course of the Contract by any of Contractor's employees who have previously been approved by OSP for unescorted CJIS access to DCJ Facilities. Failure of Contractor to notify County of any felony or misdemeanor conviction may result in the termination of this Contract, with the County having no further obligation to the Contractor.

• Correctional Facility Work Rules. All Contractor personnel shall follow the Multnomah County Correctional Facility Work Rules when working in any detention facility. A current copy of the Correctional Facility Work Rules will be provided to Contractor by the Multnomah County Contract Administrator and must be acknowledged and signed by Contractor prior to Contractor proceeding with the Work. Contractor and Contractor's personnel shall follow all of County's established security procedures while working in the facility including training and the signing of any documents acknowledging the receipt and understanding of training or any other agreements proffered by Sheriff's department personnel to allow access to secured facilities.

Contractor may request to view copies of the required materials at any time.

• Health Insurance Portability and Account (HIPAA). As part of the Work by Contractor and its personnel at the building, they may be working in areas which are operating as health care facilities where Protected Health Information is situated. Protected Health Information (“PHI”) means any information in oral, written or electronic form that relates to: (i) the past, present or future physical or mental health or condition of an individual, (ii) the provision of health care to an individual, (iii) demographic information collected on or about an individual and (iv) payment for providing health care to an individual, whenever the individual is personally identifiable.

Contractor and its personnel are not entitled to view or hear any PHI for any purpose whatsoever. Accordingly, Contractor for itself and on behalf of its personnel agrees that: (i) they will not invade client privacy by inquiring about or asking to see any PHI, (ii) they shall protect and refrain from disclosing the PHI as present in the building should they inadvertently come into contact with any PHI, (iii) they not review use, disclose or copy any PHI. There are both federal and state laws which safeguard the privacy of PHI from unauthorized access, use or disclosure.

Breach of any term of these HIPAA sections may result in immediate termination of this Contract.

10. Some of the work will require immediate response for emergency scenarios. These requests could occur at any hour of the day, seven days a week, including all holidays.

a. Work Authorizations will be based on a time and materials, not-to-exceed cost. Work shall be invoiced as follows:

i. Direct cost for labor based on hourly labor rates no higher than those provided to the County in response to this RFP.

ii. PREVAILING WAGE RATES do apply to this Contract. The wage rates to be paid are set forth in Prevailing Wage Rates on Public Works Contracts in Oregon, which is incorporated by reference. Copies are available from any office of the Wage and Hour Division of the Bureau of Labor and Industries. Copies are also available on the bureau's webpage at www.oregon.gov/boli.

Current Prevailing wage rate: Effective July 5, 2024.

CONTRACT NEGOTIATION

The County will initiate contract negotiations with the responsive and responsible Proposer(s) with the highest scoring proposal. Multnomah County may, at its option, elect to negotiate general contract terms and conditions, services, pricing, implementation schedules, and such other terms as the County determines are in the County’s best interest. If negotiations fail to result in a contract, the County reserves the right to terminate the negotiations and initiate contract negotiations with the next highest scoring responsive and responsible Proposer. This process may continue until a contract agreement is reached.

CONTRACT AWARD

The County is seeking to award multiple contracts, as determined by the County, to the responsible Proposer(s) whose Proposal(s) the County determines is most advantageous to the County based on the evaluation process and evaluation factors described in this RFP.

After the seven (7) calendar-days intent-to-award protest period has expired and the County has resolved any or all protests, the County will proceed with the final awards. The County reserves the right to award a contract to the responsible Proposer(s) that has/have met the minimum Proposal requirements and has /have received the highest total score(s) for the technical Proposal requirements.

Multnomah County strongly encourages the participation of Minority-Owned, Women-Owned, and Emerging Small Businesses and Organizations in providing these services.

CONTRACT TERM

Fixed term. The contract term shall be five (5) years.

COMPENSATION AND METHOD OF PAYMENT

The County will request fee proposals from the awarded Proposer. Once the County and Proposer have negotiated pricing, product selection, timing, etc. then the fee proposal will represent firm not-to-exceed pricing for that project. If the County or Proposer need to make changes, then changes will be negotiated and finalized in a revised not-to-exceed fee proposal.

The County will pay for projects within 30 days of project completion and invoicing.

COOPERATIVE PURCHASING

Other public agencies may establish contracts or price agreements directly with the awarded contractor under the terms, conditions and prices of the original contract Pursuant to ORS 279A.215 and agreement by the selected Contractor to extend the terms, conditions and prices of the original contract.

INSURANCE REQUIREMENTS

Minimum insurance requirements:

Type of Insurance Per Occurrence Aggregate

Commercial Gen Liability $1,000,000 $2,000,000

Commercial Auto Liability $1,000,000 N/A

Workers Compensation Required Required

MINIMUM REQUIREMENTS

At the time of proposal submission, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in rejection of the proposal.

1. The Proposal response must be received by Multnomah County Purchasing no later than 4:00 P.M.

local Portland time on the proposal submission deadline.

2. Proposer Representations and Certifications

3. The Proposer must certify that they agree to the Proposers Representation and Certification terms in the Pre-requisite page of the Sourcing Event.

At the time of Contracting, Proposers must meet the following minimum requirements. Failure to provide any of the required documents or meet any of the below requirements shall result in a determination of non-responsiveness and may result in award to the next highest proposer.

1. Proposers must be legal entities, currently registered to do business in the State of Oregon (per ORS 60.701).

2. Proposers must submit verification that all insurance requirements are met.

3. Proposers must have a completed Pre-Award Risk Assessment if federal funds are used for this

Sourcing Event. (See Procedural Instructions in the Buyer Attachments page of this Sourcing Event)

Group/Question % of Total % of Group

2.1 Experience and Qualifications 30%

2.1.1 N/A 35%

2.1.2 N/A 25%

2.1.3 N/A 40%

2.2 Project Approach 30%

2.2.1 N/A 40%

2.2.2 N/A 60%

2.3 Pricing 15%

2.3.1 N/A 100%

2.4 Responsible Business Practices 25%

2.4.1 N/A 33%

2.4.2 N/A 33%

2.4.3 N/A 34%

Required to View Event

Prerequisites Required to Enter Bid

20 September 2024

1. Proposer/Bidder agrees to receive all correspondence electronically and are responsible for keeping their supplier portal updated with current contact information.

2. CONFIDENTIALITY - Please read the statutory requirements in the prerequisite link.

3. Please review the statements in this certification regarding Assurances, Certification Regarding Debarment, Suspension and Other Responsibility Matters and Certification Regarding Conflict of Interest.

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Buyer Attachments

1. How to Complete and Submit a Response to a Sourcing Event - MMP Supplier Guide

2. Procedural Instructions_Proposals 04_02_2024.pdf

3. Bid Form.xlsx

4. Cooperative Purchasing Vendor Agreement.docx

5. Sample PWA Contract.pdf

6. Proposal Question 2.1.3.docx

20 September 202420 September 202420 September 202420 September 202420 September 202420 September 2024 https://multco.us/file/73233/download https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xMjU0MDM0LTE1OTM0NDg5MDRQcm9jZWR1cmFsIEluc3RydWN0aW9uc19Qcm9wb3NhbHMgMDRfMDJfMjAyNC5wZGY%3D&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9 https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xMjU0MDM0LTE2NzIxMTgwNzBCaWQgRm9ybS54bHN4&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9 https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xMjU0MDM0LTE2Njk1MTg5MjdDb29wZXJhdGl2ZSBQdXJjaGFzaW5nIFZlbmRvciBBZ3JlZW1lbnQuZG9jeA%3D%3D&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9 https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xMjU0MDM0LTE2Njk1MTE5NzRTYW1wbGUgUFdBIENvbnRyYWN0LnBkZg%3D%3D&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9 https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xMjU0MDM0LTE2Njk1MzI1NzZQcm9wb3NhbCBRdWVzdGlvbiAyLjEuMy5kb2N4&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9

Questions Required Questions

Group 1.1: Company Certification Information - This section is not scored Instructions:

1.1.1 State of Incorporation

1.1.2 Date of Incorporation

1.1.3

ASSURANCES - Proposer attests that Proposer is either a non-resident proposer or a resident proposer (as described in Representation and Certification Prerequisite and ORS 279A.120) of the State of _________ and has not discriminated against any minority, women, or emerging small business enterprises certified under ORS 200.055 or a business enterprise that is owned or controlled by or that employs a disabled veteran as defined in ORS 408.225 in obtaining any required subcontracts, in accordance with ORS 279A.110. Enter state of residency here:

1.1.4 Where Proposer is unable to certify to any of the statements in Proposer Representations and Certifications of the Prerequisite, Proposer shall provide an explanation to their offer here.

1.1.5

The Proposer certifies to the best of its knowledge and believes that neither it nor any of its principal participants and agents has or has had the following relationships with the specific firm(s)/individual(s), identified in this sourcing event, which may be determined to be an organizational conflict of interest. I understand that based on the information provided by Proposer, Multnomah County may exclude the Proposer from further consideration and may withdraw its selection if the real or apparent organizational conflict of interest cannot be avoided or mitigated. Proposer further certifies that the degree and extent of the relationship of the Proposer with these named firm(s)/individual(s) will be fully disclosed:

1.1.6 Upload additional explanation as needed

1.1.7 Name of person submitting the Proposal:

1.1.8 Title of person submitting the Proposal:

1.1.9 I represent that I am at least eighteen (18) years of age.

1.1.10 I represent that the printing of my name and the submittal of a Proposal is intended to authenticate this writing and to have the same force and effect as my manual signature.

1.1.11 I represent that I am either authorized to bind the Proposer, or that I am submitting the Proposal on behalf of and at the direction of the Proposer's representative authorized to contractually bind the Proposer.

1.1.12 I represent that the Proposer and/or its applicable representative(s) has reviewed the information contained in this Proposal and that the information submitted is accurate.

1.1.13 Upload the completed Cooperative Vendor Agreement.

Group 2.1: Programmatic Questions - Experience and Qualifications (30%) Instructions:

2.1.1

2.1.1 Company Information [35%]:

Describe your company including the general scope of services provided, number of years in business, current number of employees, areas of expertise, and financial strength. Include a list of all flooring manufacturers your organization can purchase.

Who is the local presence (Portland area) staff? Where are they located? Is flooring installation subcontracted or are installation team members part of your company? If installation is subcontracted, provide a list of all subcontractors you use, and include their local contact information.

Answer this question as a single document and upload it as part of your response. Limit of five (5) pages. (35% Programmatic – Experiences and Qualifications Group)

2.1.2

2.1.2 Management and Organizational Capabilities [25%]:

Describe your company’s ability to respond to critical deadlines and complex scope requirements on short notice, including the ability to schedule and perform onsite work within Multnomah County limits with limited advanced notice. What is your management and organizational capacity , particularly with regards to staff and resources? If you subcontract installation, how do you ensure that your subcontractors are responsive to the requirements of a project?

Answer this question as a single document and upload it as part of your response. Limit of three (3) pages. (25% Programmatic – Experiences and Qualifications Group)

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2.1.3

2.1.3 Similar Project Experience [40%]:

As set out in Buyers Attachment A - Question 2.1.3 Similar Project Experience:

Describe your company’s recent experience in providing flooring and flooring installation to a government agency or private company which is a similar size to the County. Provide information on three (3) projects.

Answer this question as a single document and upload it as part of your response. Limit of three (3) projects. Limit of one (1) page per project. Limit of three(3) pages total.

Projects and/or pages exceeding the limits will be removed and will not be evaluated.

Provide as a single PDF file. (40% Programmatic – Experiences and Qualifications Group)

Group 2.2: Programmatic Questions - Project Approach (30%) Instructions:

2.2.1

2.2.1 Project Approach [40%]

Describe your company’s Project Approach to the services, duties, and responsibilities described below.

Describe in narrative format (supplemented with schedule or other graphic tools as needed) your approach to providing flooring and flooring installation services: 1.)

Describe how your company organizes, manages, executes, and evaluates project work; 2.) Describe the methods you use to guarantee on time delivery and installation;

3.) Describe your process for dealing with issues that come up during the project and how you will communicate possible issues with the County; 4.) Describe how you turned over projects; your responsiveness to other clients; and accountability process on projects.

Answer this question as a single document and upload it as part of your response. Limit of two (2) pages. (40% Programmatic – Project Approach)

2.2.2

2.2.2 Customer Service [60%]

What is your customer service policy and what measures do you take to meet it? What value added services do you provide?

Describe your ordering and fulfillment process from start to finish in detail including delivery and installation. Include all points of communication with the customer and timeline.

Answer this question on a separate PDF document and upload it as part of your response. Limit of four(4) pages. (60% Programmatic – Project Approach)

Group 2.3: Programmatic Questions - Pricing (15%) Instructions:

2.3.1

2.3.1. Complete the attached Bid Form in the Buyer’s Attachments and upload the form as the response to Question 2.3.1.

The proposal score will be assigned based on the supplier's Total Bid Price relative to the lowest overall Total Bid Price as follows: The lowest proposed cost, based on the calculated estimate in Bid Form Question 2.3.1 will receive 100% of the possible score for this question. All others will receive a score based on price ranking by using the following formula: (Lowest Price Received) ÷ (Proposer Price) X 100 = Percentage Award. All percentages will be rounded down within its percentile and divided by 10 for panelist rating. (For example: 96 = 9, 72 = 7, 15 = 1.)

Answer this question on a separate PDF document and upload it as part of your response. (100% Programmatic – Pricing)

Group 2.4: Responsible Business Practice Questions (25%) Instructions:

2.4.1

2.4.1 Environmental Responsible Business Practices [33%]

What measures do you take to minimize impacts to the environment in the delivery of goods and/or services? Include description of the waste disposal and recycling methods you practice and describe any energy efficient equipment utilized. Has your company participated in any manufacturing (or other) recycling programs for flooring?

Limit of one (1) page. (33% Responsible Business Practices Group)

2.4.2

2.4.2 Economic Impact [33%]

Employee satisfaction: How do you support your employees to ensure they succeed?

Describe how you prevent exclusionary practices and promote a healthy and respectful workplace. Provide information on employee retention and how each employee has an opportunity to learn on the job.

Limit of one (1) page. (33% Responsible Business Practices Group)

2.4.3

2.4.3 Social Equity [34%]

Describe how your company develops a diverse internal workforce. How do you approach internal on-the-job training, mentoring, technical training and/or professional development opportunities addressing diversity? Describe the processes used to recruit women and minorities. What types of projects or initiatives have been implemented?

Limit of one (1) page. (34% Responsible Business Practices Group)

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Product Line Items Product Line Items

There are no Items added to this event.

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Service Line Items Service Line Items

1.

# Item Name, Commodity Code, Description Allow

Alternates Qty. UOM Requested Service Delivery

S1 On-Call Flooring and Flooring Installation 1 USD - US Dollar

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