RFP-27-16104-MB.pdf

RFP-27-16104-MB Due Date & Time: Tuesday October 27, 2026 at 2:00 P.M. Local Time

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741 Phone: (407) 742-0900 Fax: (407) 742-0901

Title : Pressure Washing and Window Cleaning Services

Page 1 of 45 Rev. 06.2026

To: All Prospective Proposers From: Melissa Baumwell, CPPB, Procurement Analyst III Subject: Solicitation Number: RFP-27-16104-MB, Pressure Washing and Window Cleaning Services Date: September 27, 2026

Dear Potential Proposer:

Osceola County Government, an Equal Employment Opportunity (EEO) employer, does hereby announce that it is accepting written proposals from all qualified firms or individuals interested in providing the services generally described herein and as specified in the “Scope of Services” of this Request for Proposals (RFP) document. The successful proposer(s) must demonstrate by his/hers qualifications, experience, availability, approach and work plan that he/she will best serve the overall needs of Osceola County.

If you are interested in preparing a response to this RFP, please read requirements carefully and complete the proposal in the manner as set forth in this RFP document. Your response is considered a binding offer to perform in the manner described in the proposal response and shall remain a firm offer for a period not to exceed one hundred eighty (180) days from public opening. Also please be aware that, under the competitive proposal process, the stipulations set forth herein are fully binding on the proposer to the extent that you confirm acceptance by your signature on Attachment “F”.

There will be no pre-proposal conference held for this project. Questions regarding this solicitation must be received in writing at the address above no later than Thursday October 15, 2026, at 12:00 P.M. Local Time. Responses to those questions considered material to the solicitation shall be distributed via formal addenda and posted to the Osceola County VendorLink site;

https://vendorlink.osceola.org. You may also access VendorLink by using the link located on the Procurement Services section page of www.osceola.org.

All proposers are advised that under chapter 119, Florida Statutes, all responses are deemed a public record and open to the public as provided for in said statute.

Osceola County welcomes your response to this RFP document. Proposals should be prepared in accordance with the RFP instructions and will be evaluated by Osceola County as stated in the evaluation section of this document. Osceola County reserves the right to waive any formalities, to reject any or all proposals or to re-advertise for proposals for these services. Osceola County may withdraw all or part of this RFP at any time to protect the interests of the County. All proposers are asked to be thorough yet concise in their response. Failure to provide the response in the manner prescribed herein may be grounds for disqualification.

Thank you for your interest in doing business with Osceola County.

Procurement Services Office

Request for Proposals Osceola County Board of County Commissioners

Procurement Services Office 1 Courthouse Square, Suite 3401 Kissimmee, Florida 34741

Phone (407) 742-0900 Fax (407) 742-0901 https://vendorlink.osceola.org/ http://www.osceola.org/

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 2 of 45 Rev. 06.2026

TABLE OF CONTENTS

SECTION TITLE PAGE NO.

I Overview of Project 3 II Scope of Services and Technical Requirements 3 III General Instructions 9 IV Proposal Schedule 9 V Proposal Response, Criteria, and Evaluation Point Values 11

VI

VII

Evaluation Process General Terms and Conditions

ATTACHMENT TITLE PAGE NO.

A Statement of “No Proposal Submittal” 23 B Insurance Requirements 24 C Public Entity Crimes Statement 26 D Conflict of Interest Statement 28 E Drug-Free Workplace Certification 29 F Price Proposal and Acceptance of Proposal Terms and Conditions 30 G Proposed Schedule of Subcontractor Participation 32 H Addendum Acknowledgment 33 I Articles of Incorporation / Corporate Documents 34 J Reserved 35 K IRS W-9 Form 36 L Contractor Certification Scrutinized Companies 37 M Solicitation Response Identification Label 38 N Locations List – For Reference Only 39

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 3 of 45 Rev. 06.2026

Section I. Overview of Project.

A. Intent.

1. It is the intent of this solicitation to engage a qualified Contractors to provide pressure washing and window cleaning services at various locations throughout Osceola County as described herein.

B. Background.

1. Osceola County, Florida was created in 1887. Osceola County is a 1,506 square mile area that serves as the south/central boundary of the Central Florida Region and the Greater Metropolitan Area. The City of Kissimmee, the County Seat, is 18 miles due south of Orlando. Osceola’s other incorporated City, Saint Cloud, is 9 miles east of Kissimmee, and approximately 45 miles west of the City of Melbourne on the Atlantic Coast.

2. An urban and urbanizing area in the northwest quadrant of the County dominates Osceola County’s geography. This area is adjoining to Polk and Orange County and includes most of Osceola’s population. It includes the incorporated areas of Kissimmee and Saint Cloud, the unincorporated communities of Poinciana and Buenaventura Lakes, and incorporated subdivisions ranging from Narcoossee in the northeast to Campbell City and Intercession City in the southwest to Deer Run and the Saint Cloud Manor areas in the south.

C. Term of Agreement.

It is anticipated an Agreement will be awarded for an initial three (3) year term to begin upon approval and execution by the County; with the opportunity for additional one (1) or (2) year renewal periods when in the best interest of the County. Total contract length, including all renewals, should not exceed five (5) years. The decision to renew or extend the contract shall be at the discretion of the County. The successful proposer(s) shall be required to review the pressure washing and window cleaning services with the County on a semi-annual basis.

D. RFP and/or Performance and Payment Bond.

An RFP/Performance and Payment Bond is not required for this project.

Section II. Scope of Services and Technical Requirements.

A. Scope of Services.

1. The CONTRACTOR shall furnish all necessary supplies, labor, vehicles and equipment to perform services as outlined herein. All supplies, labor, vehicles and equipment shall be compliant with the specifications, terms, and provisions set forth herein.

2. The CONTRACTOR shall remove contaminants such as, but not limited to, surface oxidants, black algae, mold, dirt, grime, food, beverage spills, grease, chewing gum and other foreign substances from concrete, stone, exterior masonry, stucco walls, brick walls, glass windows, entryways, soffits, overhangs, metal panels, toll plaza canopies and their support columns, concrete divider islands, gator heads, toll lane slabs, gates, traffic controls lights, optical, signs, coping caps, metal stairwells, concrete bollards and other surfaces. It shall be necessary to hand scrub or manually clean certain areas for thorough cleaning. Extra care shall be taken to prevent damage to electrical equipment.

Pressure washing shall be adjusted to avoid removal of paint from surfaces, and/or damage to exterior building materials.

3. Prior to cleaning, the CONTRACTOR shall sweep, blow, and spot clean foreign substances such as, but not limited to, Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 4 of 45 Rev. 06.2026 chewing gum, oil, and other miscellaneous stains from the surfaces to be cleaned. The CONTRACTOR shall pick up and properly dispose of litter before pressure washing sidewalks, pathways, or walkways. Sidewalks shall be pressure washed from the building line to the curb line or as directed by the COUNTY.

4. The CONTRACTOR shall use environmentally safe chemicals. Any splashes or wind-borne overspray on unintended surfaces and landscaping shall be rinsed and cleaned before services are completed.

5. The CONTRACTOR shall provide barricades and approved traffic control devices including advanced signage to ensure pedestrian safety and prevent damage to buildings or vehicles.

6. The CONTRACTOR will be responsible for all costs related to any damage caused by their employees.

7. The CONTRACTOR shall follow National Pollutant Discharge Elimination System (NPDES) guidelines to ensure pressure washing run off avoids entering storm drains whenever possible.

8. The CONTRACTOR’S equipment shall be able to adequately produce the industry standard for proper commercial pressure washing and debris removal, in most cases without chemical assistance.

9. The CONTRACTOR shall be responsible for utilizing equipment muffling devices for purpose of minimizing noise whenever possible.

B. Security:

The following security guidelines must be followed as part of this Agreement:

1. All posted facility security requirements will be maintained at all times.

2. Failure to comply with any security requirement may result in the worker(s) removal from any County facility.

3. It is at the COUNTY’S sole discretion to remove personnel and/or to disallow their entry, at any time, with no cost or penalty to the COUNTY.

4. The CONTRACTOR’S employees must wear easily identifiable company uniforms (i.e. logo shirts).

i. NO shorts

ii. NO sleeveless shirts

iii. Objectionable Tattoo’s (determined at the County’s sole discretion) must be covered, or the person may be denied entry.

5. All CONTRACTOR’S personnel will carry a current legal photo Identification card (such as a US State issued Driver’s

License) and a CONTRACTOR issued photo Identification card.

i. These must be presented immediately upon the request of the County.

ii. A refusal to show identification will result in denied access, and/or the immediate escort and removal from County property. That action may further result in their clearances being permanently revoked.

6. All personnel affiliated with the CONTRACTOR who may be tasked with entering County facilities covered by this contract agreement may be required to complete a background investigation. Individuals must submit their information at the Contract initiation, or at least 48 hours prior to requiring entry. These people include, but are not limited to:

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 5 of 45 Rev. 06.2026

i. Service Technicians, apprentices and helpers

ii. Supervisors

iii. Managers

iv. Company/Corporate Officers

v. Owners

vi. Volunteers

vii. Contract Employees

viii. Sub-Contractors

ix. Consultants

7. The depth of these investigations will vary by each facility’s level of security access and will be detailed by the County’s

Project Manager or their designee upon the award of an Agreement. The County commonly uses, but does not limit itself to the following resources:

i. FDLE - (Florida Department of Law Enforcement)

ii. JIS - (Judicial Inquiry System)

iii. FCIC - (Florida Crime Information Center)

iv. NCIC - (National Crime Information Center)

v. FDOH - (Florida Department of Health)

vi. FDOC - (Florida Department of Corrections)

vii. JLA - (Jessica Lunsford Act)

viii. CJIS - (Criminal Justice Information Services)

ix. CJNet - (Criminal Justice Network)

x. DAVID - (Driver And Vehicle Information Database)

8. Any person found guilty of a Felony charge within the last twenty (20) years from the date of the background investigation may be denied access into any Osceola County facility.

a. Any person found guilty of Misdemeanor charges will not immediately be refused entry. The County will undertake an additional case-by-case review, and the individual may be approved access depending on the specific charge, quantity and severity of the misdemeanors.

b. Any persons who have been arrested, brought to any Osceola County facility, classified and housed anywhere in

Osceola County within the last ten (10) years will be denied.

9. Any Contractor personnel who will have continuous access to any County facility or may have the ability to view or access sensitive information within these facilities will need to be fingerprinted in addition to having their background check conducted.

10. The initial cost of the contract start-up will be covered by the County, any subsequent investigations, at any time, for any reason, may be at the cost of the CONTRACTOR.

11. Only the personnel who pass the background investigations will be approved and authorized to access restricted

County facilities.

12. County facilities that may mandate background investigations are:

i. County Administration

ii. Courts

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 6 of 45 Rev. 06.2026

iii. Law Enforcement

iv. Corrections

v. Constitutionals

vi. Communications

vii. Libraries (and any other facility where JLA may apply)

viii. Health Care

13. NOTE: The level of security and the requirement of a background investigation may be updated at any time, at the discretion of the County.

C. Performance:

1. All materials and workmanship provided to the COUNTY shall be of the highest industry standard. These services shall be subject to inspection and approval by the COUNTY.

2. The COUNTY shall not provide storage place for the Contractor’s supplies, vehicles or equipment. The

CONTRACTOR shall ensure vehicles are legally parked as the COUNTY shall not be responsible for any parking tickets received by the CONTRACTOR.

D. Personnel:

1. The CONTRACTOR shall designate one specific individual to oversee and inspect the work performed by personnel assigned to each specific task.

2. While performing services at the COUNTY facilities, the CONTRACTOR’S employees shall wear uniforms and badges depicting the employee’s name and CONTRACTOR’S company name. The CONTRACTOR’S employees are required to wear appropriate attire at all times. Personnel shall conduct themselves in a professional manner. All work shall be performed and complaints handled with due regard to the public image of the COUNTY.

3. The CONTRACTOR shall utilize only trained, competent employees in the performance of these services. At the request of the COUNTY, the CONTRACTOR shall remove from assignment to these services any incompetent, abusive, or disorderly employee.

E. Compliance with applicable laws and regulations:

1. The CONTRACTOR shall perform all requirements in strict observance of and in compliance with all applicable laws, regulations, ordinances, codes, and any other legislative or statutory requirements.

2. The CONTRACTOR in performance of these services shall meet all required safety regulations.

3. The CONTRACTOR shall be responsible providing and placing barricades, tarps, plastic flag tape, and other safety traffic control equipment to protect the general public.

4. The CONTRACTOR shall obtain all permits and licenses and pay all applicable taxes, charges, and fees necessary to perform these services.

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 7 of 45 Rev. 06.2026

F. Use of Products:

1. The CONTRACTOR shall ensure that all employees have immediate access to Safety Data Sheets (SDS, formerly MSDS) for products used in the performance of these services and provide copy to the COUNTY.

2. All products shall be in their original containers and shall retain the manufacturer’s label at all times while on COUNTY premises.

3. The CONTRACTOR shall be solely responsible for any adverse effects arising out of the management of cleaning products. Adverse effects may include, but are not limited to, damage to public or private property or personal injury.

G. Clean Up:

1. The CONTRACTOR shall keep all premises serviced free from accumulation of waste material or rubbish caused by employees and their work. At the end of each day at each site, the CONTRACTOR shall remove all rubbish, debris, tools, equipment, and materials from the premises.

2. All curb and sidewalk areas shall be cleaned of any excess or spilled materials or debris resulting from the

CONTRACTOR’S work on the same day the debris was generated.

3. The CONTRACTOR shall comply with all applicable laws, rules, regulations and ordinances pertaining to the disposal of cleaning products used in performance of these services.

H. Locations:

1. The COUNTY reserves the right to amend the list of buildings / services to include but not limited to; adding or deleting location, changing service time (during operating hours or after operating hours), increasing service or decreasing service with written notice to the CONTRACTOR.

2. Locations are specifically identified in Attachment “N”, attached hereto. The location list will be used as a reference.

Locations may be added or deleted as needed.

I. Hours of Work:

1. The CONTRACTOR shall accomplish work with no interference to citizens and employees accessing the buildings, facilities, and roadways to ensure normal functioning of the facilities.

2. Specific hours for CONTRACTOR to accomplish work at individual locations will be provided by the County’s Project

Manager/Technician.

J. Historic Courthouse Provisions:

1. Careful testing should precede general cleaning to ensure that the selected method will not have an adverse effect on the building materials. This building is listed on the National Register of Historic Places and should be cleaned using only the "gentlest means possible" to best preserve it. The "gentlest means possible" of removing dirt from a building surface can be achieved by using a low-pressure water wash, scrubbing areas of more persistent grime with a natural bristle (never metal) brush and then follow up with a water rinse to wash off the loosened soiling material

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 8 of 45 Rev. 06.2026 from the building. ANY CLEANING METHOD MUST BE APPROVED IN ADVANCE BY THE PROJECT MANAGER OR THEIR

DESIGNEE.

K. Billing:

The County will only pay for time and material actually used on each job. All work by the Contractor will be verified by the County’s Project Manager or designee for billing accuracy.

1. The Contractor’s billing/invoice must be received by the County no later than 30 days after services rendered and must adhere to negotiated pricing.

2. Billing must be detailed to include, but not be limited to:

a. Purchase Order number;

b. Date and Time of the service;

c. Address and Location of service and name of County representative authorizing service;

d. Equipment Label/I.D.;

e. Type of Service performed (i.e.: PM, Repair, Emergency, etc.);

f. All materials, labor hours, services and supplies charged to the County are to be itemized with Contract pricing;

g. Copies of the Contractors material receipts will be submitted with each invoice; and,

h. Material Mark-up rate will be noted.

3. The Contractor will not submit invoices with minimum billing charges. (The County will not accept minimum billing charges).

4. The Contractor will not submit invoices that list multiple jobs on a single invoice. The Contractor shall provide a separate service ticket for each workday for work and supporting documents with all invoices for verification of actual labor hours and parts used on the job. Each service ticket shall be signed and dated by the County representative each day as acknowledgement of work performed. The Contractor shall submit complete documentation to include the name of the County Representative who requested the work and confirmation that the work was completed.

5. The Contractor shall submit monthly statements of unpaid invoices to the appropriate County department. The

Contractor shall not combine statements for different departments utilizing this contract. Each request for work will be authorized by the appropriate County department.

At a minimum, the statement shall contain the following information:

a. Statement date

b. Invoice numbers

c. Invoice dates

d. Invoice total or unpaid balance if different from invoice total

e. Delivery order number corresponding to each invoice listed

f. Balance carried forward

g. Cumulative outstanding balance

h. Location of Service rendered

6. Invoices containing any additional charges other than those authorized and agreed to by the County in advance of

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 9 of 45 Rev. 06.2026 the service, or missing information pertinent to the service performed, may be returned to the Contractor, and those portions will remain unpaid until corrected.

7. Under no circumstances will the County be liable for services or purchases that are not authorized by the County in writing.

8. Delivery confirmation does not constitute agreement of additional terms, conditions or pricing changes.

Section III. General Instructions for Proposal Preparation and Delivery.

A. Requesting the Solicitation Document.

The RFP documents are available on-line at no charge via the Osceola County VendorLink site: https://vendorlink.osceola.org.

Register as a vendor to download the solicitation documents. You may also download the solicitation documents via the link located on the Procurement Services section page of www.osceola.org. Osceola County is not responsible for errors and omissions occurring in the transmission or downloading of any documents from these websites. In the event of any discrepancy between information on these websites and the hardcopy specifications, the terms of the hardcopy specifications shall prevail. For more information call the Procurement Services Office at (407) 742-0900. Important: The desire of Osceola County to pursue proposals shall in no way obligate the County to compensate you for your efforts or to execute a contract with your firm.

B. On-Line Service Provider Disclaimer.

VendorLink has no affiliation with Osceola County other than as a service that facilitates communication between the County and its vendors. VendorLink is an independent entity and is not an agent or representative of the County. Communications to VendorLink do not constitute communications to the County.

C. Solicitation Documents from Third Party Providers.

The Osceola County Procurement Services Office and its service provider VendorLink are the only authorized sources of solicitation documents/forms. Solicitation documents/forms obtained from any other third party source may contain an incomplete set of documents. Proposers using solicitation documents/forms obtained from any other third party source are advised to contact the Osceola County Procurement Services Office to provide a contact name, mailing address, phone number, fax number, and email address to obtain a complete set of solicitation documents and to enable notification of required addenda. Reproduction of these documents without the express permission of Osceola County is prohibited.

D. Pre-Proposal Conference.

There will be no pre-proposal conference for this project.

IMPORTANT NOTE: It is imperative that all proposers have a clear understanding of the scope of services requirements. As such, the County reserves the right to schedule a pre-proposal conference. Therefore, in the event a mandatory pre-proposal conference is required and/or subsequently scheduled, attendance will be a pre-requisite for submitting a proposal; and proposals will only be accepted from those who are represented at a mandatory pre-proposal conference. Attendance at the pre-proposal conference will be evidenced by the proposer’s/representative’s signature on the attendance roster. In the event of a mandatory pre-proposal conference, the time, date, and location of the meeting will be noted in the released Addendum notifying such requirement. Please plan your travel time accordingly.

E. Interpretation and Questions.

All questions relating to this RFP document must be in writing and hand-delivered or delivered electronically through email or

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 10 of 45 Rev. 06.2026 fax to the designated Procurement Services Office Representative no later than Thursday, October 15, 2026, at 12:00 P.M.

Local Time. Any interpretations, clarifications, or changes will be made in the form of written addenda issued by the Procurement Services Office Representative. Any oral communications will not be authoritative and will not be binding on the County. It is the sole responsibility of the proposer to contact the Procurement Services Office prior to submitting a proposal to ascertain if any addenda have been issued, to obtain all such addenda, and to return executed addenda with each proposal.

Addenda will be available to all proposers on the Osceola County VendorLink site: https://vendorlink.osceola.org and via the link located on the Procurement Services section page at www.osceola.org.

F. Preparation and Format.

Proposals should be prepared in a clear and concise manner to meet the requirements of the RFP. Emphasis should concentrate on conformance to the RFP instructions, responsiveness to the requirements, as well as completeness and clarity of content.

G. Page Limitation.

Proposal packages shall be limited to not more than 30 PAGES, printed on a single side of paper, with a font of no less than twelve (12) point.

Note: Required attachments will not be counted in the 30-page limitation.

H. Completeness.

Proposals shall contain the information as required in this solicitation. Failure to submit all information as requested may result in a lowered evaluation score of the proposal. Proposals that are substantially incomplete or lack key information may be rejected by the County. The following list details the appropriate proposal format:

1. Selection dividers with tabs labeled. Tab “A” through Tab “E”, to identify each required criteria in Section V;

2. All attachments shall be placed under the appropriate tab for that sub-section.

3. Currently valid Certificates of Insurance; and Local Business Tax Receipt (formerly known as Occupational License) shall be placed under Tab “A” of your proposal.

I. Corporate Standing and Authorized Signatory.

The bidder or proposer must demonstrate that the company is in good standing and that the person signing this bid or proposal is authorized on behalf of the bidder or proposer to sign bids, proposals, negotiate and/or sign contracts, agreements, amendments and related documents to which the bidder/proposer will be duly bound. The bidder/proposer must provide a copy of the State Certificate of Good Standing/Articles of Incorporation listing the officers of the company. In addition to the aforementioned documents the Bidder/Proposer must include necessary information to verify the individual signing this proposal/bid and or any contract document has been authorized to bind the corporation. Examples include:

1. A copy of your Articles of Incorporation listing the approved signatories of the corporation

2. A copy of a resolution listing the members of staff as authorized signatories for the company.

3. A letter from a corporate officer listing the members of staff that are authorized signatories for the company.

J. Proposal Reproduction.

Please submit four (4) copies of the proposal package, one (1) unbound original and three (3) bound copies. The submittal MUST also include a single USB Flash Drive containing the entire submittal formatted to be read with Microsoft® software products or Adobe® PDF software.

K. Proposal Submittal and Delivery.

Sealed proposals must be received and date stamped in the Osceola County Procurement Services Office by the specified October 27, 2026 at 2:00 P.M. local time deadline. Proposals received after the stated date and time will not be accepted and will be returned unopened. No exceptions will be made. Proposals shall be submitted and delivered to the below address

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 11 of 45 Rev. 06.2026 in a sealed, opaque envelope or packaging material, plainly marked on the outside with the following:

Osceola County Procurement Services Office 1 Courthouse Square, Suite 3401 Kissimmee, Florida 34741 RE: Solicitation RFP-27-16104-MB Solicitation Title: Pressure Washing and Window Cleaning Services Due: Tuesday October 27, 2026, at 2:00 P.M. Local Time Attention: Melissa Baumwell

For your convenience, Attachment “M” has been provided to properly identify and affix to your RFP response.

L. Improper Identification and Timeliness.

The County is not responsible for the failure of a proposer or the proposer’s agent to submit responses in a timely manner or for a proposal that is not properly addressed or identified. Proposal delivery by electronic means, such as facsimile and e-mail, is not allowed.

M. Public Opening of Proposals.

Proposals will be announced publicly in the Procurement Services Office on the above appointed date and time or as soon thereafter as possible. Only the names of the respondents will be announced. All other information will be subject to Florida’s Open Government Laws to Public Contracting.

N. Withdrawal of Proposals.

Proposals may not be withdrawn for a period of one hundred eighty days (180) days after the public opening date.

O. Ownership of Documents.

All documents resulting from this RFP solicitation shall become the sole property of Osceola County.

Section IV. Proposal Schedule.

Tentative Schedule

Task Date

RFP Released to General Public September 27, 2026

RFP Pre-Proposal Meeting (if applicable) N/A

Deadline for Questions by Interested Parties October 15, 2026

Proposal Due Date and Opening October 27, 2026

Evaluation and Selection November 15, 2026

Presentations, if required N/A

Board of County Commissioners or County Manager’s Approval of Contracts December 1, 2026

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 12 of 45 Rev. 06.2026

Section V. Proposal Response, Criteria, and Evaluation Point Values.

Evaluation Criteria

Category Points

A. Firm Qualifications and Experience 25

B. Similar Projects 30

C. Project Approach 25

D. Price Proposal / Fee Schedule (Attachment F) 20

E. Additional Information 0

Total Points 100

A. Firm Qualifications and Experience – Tab “A” (25 Points).

1. Letter of Transmittal. Provide a letter of transmittal, no longer than two (2) pages, signed by an authorized representative of the proposer, including a brief description of your firm’s location, organization structure, and philosophy. (This section is not included in the overall proposal 30 page count.)

2. Individuals and Qualifications. Identify and include qualifications of specific individuals to be assigned to the project (include names, contact information, and resumes) and specify which services the individuals will provide to Osceola County.

3. Sub-Contractors. Proposers must list any sub-contractors that shall be used to accomplish the scope of services on the Proposed Schedule of Subcontractor Participation Form (Attachment “G”). If no subcontractors are going to be used, check the box for Subcontractors will not be utilized for this project at the top of the form.

4. Litigation. Please list any past and/or pending litigation or disputes relating to the work described herein that your firm has been involved in within the last five (5) years. The list shall include each project name and the nature of the litigation.

5. Financial Information. Provide an official letter from the proposer’s financial institution detailing the financial status of the proposer. The letter shall include a contact name, address, phone number, and fax number. The failure to produce financial requirements may be grounds for disqualification of your offer.

6. Insurance Certificates. Provide copies of your current liability and workers’ compensation Certificates of Insurance. The successful offeror will be required to provide Certificate(s) of Insurance evidencing coverage as required in Attachment “B” within five (5) business days of the notification of intent to award. Note: Policies other than Workers’ Compensation shall be issued only by companies authorized to conduct business in the State of Florida, with active certificates of authority issued by the State of Florida, Department of Insurance.

7. Corporate Standing and Authorized Signatories. Proposers must provide a copy of the State Certificate of good standing listing the officers of the company. If the signatory is not one of the officers listed on the State Certificate, the bidder/proposer must complete the Articles of Incorporation / Corporate Documents Form (Attachment “I”) or provide one of the forms of evidence of Signatory Authority listed in Section III, I Corporate Standing and Authorized Signatories.

8. Public Entity Crimes. Proposers must complete the Public Entity Crimes Statement (Attachment “C”) and have it notarized.

9. Conflict of Interest. Proposers must provide disclosure of any potential conflict of interest due to any other clients, contracts, or property interests for this project only. Complete the Conflict of Interest Statement (Attachment “D”) and have it notarized certifying that no member of your firm ownership, management, or staff has a vested interest in any aspect of this solicitation or any department within the Osceola County Government.

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 13 of 45 Rev. 06.2026

10. Local Business Tax Receipt (formerly Occupational License). Provide a copy of your Local Business Tax Receipt. Osceola County requires a Local Business Tax Receipt (formerly Occupational License) be held by all its contractors. Please contact the Tax Collector/Local Business Tax Receipt Office directly for information concerning this requirement at (407) 742- 4000. In accordance with section 205.065, Florida Statutes, a current Department of Professional Regulation certificate may be provided in lieu of an Osceola Local Business Tax Receipt, with a copy of the corresponding Occupational License of the home state, county, or city.

11. IRS W-9 Form. Vendors that have not done business with the County or have not provided an updated W-9 Form within the past two (2) years, must complete IRS Form W-9, Request for Taxpayer Identification Number and Certification (Attachment “K”) and submit with the proposal.

B. Similar Projects – Tab “B” (30 Points).

To demonstrate experience and success in conducting similar work, the proposer shall provide a minimum of three (3) references of similar size projects in similar circumstances with appropriate reference information, concentrating only on those projects completed within the last two (2) years or currently underway by the proposer’s firm, as follows:

1. Client name, address, phone, fax number and email address;

2. Description of all services provided;

3. Performance period; and,

4. Total annual amount of contract.

Describe any significant or unique awards received or accomplishments made in previous, similar projects.

NOTE: Please do not include projects completed or currently underway with Osceola County Government.

C. Project Approach – Tab “C” (25 Points).

1. State your firm’s technical approach to the project and the interpretation of the scope of services required.

2. Define the adequacy of resources, including personnel, labor, equipment and supply resources, and other requirements to provide the requested services.

3. Provide a clear statement of the specific services and tasks to be performed. Include information concerning each task and staff committed to accomplishing each task.

4. Provide an implementation schedule for proposed services including any management and planning strategies.

5. Provide information regarding any proposed innovative concepts that may enhance the value and quality of the services to be performed.

D. Fee Schedule – Tab “D” (20 Points).

The Price Proposal and Acceptance of Proposal Terms and Conditions Certification, Attachment “F”, pages 30-31 shall be completed and included in Tab D. An authorized signatory must sign page 31 attesting to knowledge of scope of services, committing to the prices as offered, and acceptance of the terms and conditions. This form must be notarized. As stewards of public funds, the County maintains all adopted budgetary parameters in the performance of its contracts. The ability of the successful proposer to maintain a sense of fiscal responsibility shall be favorably considered in the evaluation of proposals.

1. The Fee Schedule shall be evaluated as follows:

The lowest price receives the maximum points. The lowest price is then divided into, individually, by the other prices to determine the percentage. The percentage is then multiplied by the maximum points allowed. (The Weighted Score will be rounded to the nearest whole number.)

Example:

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 14 of 45 Rev. 06.2026

Vendor Proposed Price % Maximum Score

Weighted Score

A $40,000 85% X 20 = 17 B $37,500 90% X 20 = 18 C $33,900 100% X 20 = 20

33,900 divided by 37,500 = 90%; 90% x 20 = 18 (rounded to the nearest whole number)

(Note: this evaluation format should only be used if there is a total price that compares “apples to apples”.)

E. Additional Information – Tab “E” (No Assigned Points).

Proposers may include a section for appendixes including promotional material or supporting documentation not otherwise requested herein. Please clearly designate this section in your response. This will be for informational purposes only.

Section VI. Evaluation Process.

A. Determining Responsibility.

In conjunction with the weighted criteria being used to determine the capability of the proposal, the County may also consider the proposer’s ability to meet or exceed the following criteria:

1. The proposer's ability, capacity, and skill to perform the contract or provide the service within the time specified;

2. The quality of performance of previous contracts or services including previous performance with the County;

3. Previous and existing compliance by the proposer with laws and ordinances relating to the contract or service;

4. Financial resources of the proposer to perform the contract or provide the service; and,

5. Whether the proposer is in arrears to the County on a debt or a contract; whether the proposer is in default on surety to the County; or whether the proposer's taxes are delinquent.

B. Evaluation Committee.

The Evaluation Committee (EC) is comprised of qualified Osceola County staff members, professional County advisors, or local government staff or officials which are appointed by the County Manager or Designee in coordination with the requesting department. The EC shall consist of members who have experience, knowledge and/or expertise in the program area and service requirements of the solicitation. The Procurement Services Office Representative shall be the non-voting chair of the committee.

C. Initial Evaluation of Proposals.

The Procurement Services Office Representative shall perform the initial review of all proposals submitted for initial qualifications certification. This process includes, but is not limited to the following:

1. The proposal was submitted by the deadline;

2. All required documents have been submitted;

3. All documents requiring an original signature have been signed and submitted; and,

4. Verification through the professional regulatory agency to ensure proper professional licenses or credentials, as required.

A checklist of the essential items required by the solicitation shall be prepared by the Procurement Services Office Representative and presented to the EC for consideration and action. The County, at its sole discretion, may utilize the services of one or more independent firms, consultants, technical experts, and/or services to assist in the review or to provide an assessment, evaluation, and/or opinion as to the merits or validity of the proposer’s response to this RFP.

D. Presentations or Interviews.

The County may request that proposers provide presentations to the EC, County Manager, and/or Board of County

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 15 of 45 Rev. 06.2026

Commissioners; and/or conduct interviews with the selected proposers regarding the qualifications, ability to furnish the required services, and all criteria set forth herein. The Procurement Services Office will notify all proposers of the County’s decision to request presentations and/or interviews, as applicable. Pursuant to Florida Statute Chapter 286, any portions of a meeting, at which a vendor makes an oral presentation, or answers questions as part of a competitive solicitation, are exempt from Florida Statute 286.011 and Statute 24(b), Article I of the State Constitution.

E. Best and Final Offer and Negotiations.

The County may request that the respondents provide a Best and Final Offer submittal before final determination for recommendation of contract award. The contract negotiation team will include, at a minimum, a member from the Procurement Services Office and a member from the end use department. The County reserves the right to negotiate any and all elements of a contract resulting from this request for proposal. Pursuant to Florida Statute Chapter 286, any portion of a meeting, at which negotiation strategies are discussed, or negotiations with a vendor is conducted, are exempt from Florida Statute 286.011 and Statute 24(b), Article I of the State Constitution.

F. Right to Cancel or Reject.

A solicitation may be canceled, or any or all submittals in response to a solicitation issued by the County may be rejected, in whole or in part, without recourse, when it is in the best interest of the County in accordance with the Administrative Code, Chapter 3. The County reserves the right to accept or reject any or all proposals, or any part thereof, with or without cause, without recourse, to waive technicalities or irregularities, and to accept or reject proposals which, in its judgment, best serve the interest of the County. The County also reserves the right to reject the proposal from a proposer who has previously failed to perform properly, or complete on-time contracts of a similar nature, or who investigation shows is not in a position to perform the contract. The cost of submittal of this proposal is considered an operational cost of the proposer and shall not be passed on to or be borne by the County.

G. EC Tabulation.

The tabulation of the EC evaluation will be posted via the Osceola County VendorLink site: https://vendorlink.osceola.org.

Tabulation of proposal selections may also be viewed via the link located on the Procurement Services section page of www.osceola.org. Interested proposers may also call the Osceola County Procurement Services Office for results.

H. Protests and Appeals.

Any prospective bidder or respondent, or any bidder or respondent who is not the intended awardee and who claims to be the rightful awardee, may file a Notice of Protest in accordance with the terms and conditions of Section 3.5 of the Osceola County Administrative Code.

I. Award of Contract.

1. The County Manager, or designee, shall review the fees and rates of compensation for reasonableness prior to execution of contract or submittal of a recommendation of contract or agreement to the Board. The County Attorney’s Office may review all contract documents. Other experts may be consulted to assist in this process.

2. The Procurement Services Office and the requesting Department will prepare the required award documents and make recommendations for approval to the Board of County Commissioners or County Manager. Upon award, the Chairman/Vice Chairman or County Manager, as applicable, will execute the agreement. The Board of County Commissioners retains full discretion to award or reject a contract or authorize expenditures in the best interest of the County.

3. Non-Exclusive Contract: Award of this project shall impose no obligation on the County to utilize the successful proposer for all work of this type, which may develop during the contract period. This is not an exclusive contract. The County specifically reserves the right to concurrently contract with other companies for similar work if it deems such action to be in the County’s best interest.

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square, Suite 3401, Kissimmee, Florida 34741

Page 16 of 45 Rev. 06.2026

4. Ownership and Rights in Data: Any work, product or deliverable report provided to the County as a result of work performed while under contract shall be considered the property of the County and may be used in any fashion the County deems appropriate. The County shall have exclusive ownership of, all proprietary interest in, and the right to full and exclusive possession of all information, materials, and documents discovered or produced by the successful proposer pursuant to the terms of the awarded contract, including but not limited to reports, memoranda or letters concerning the research and reporting tasks of the awarded contract.

Section VII. General Terms and Conditions.

A. Fund Availability.

Any contract resulting from this solicitation is deemed effective only to the extent that funds are available. Osceola County abides by the provisions set forth in Florida Statutes relative to the appropriation of funds.

B. Prompt Payment Act.

Payments will be made pursuant to section 218.70, Florida Statutes, Florida’s Prompt Payment Act.

C. Local Business Tax Receipt (formerly Occupational License).

Osceola County requires a Local Business Tax Receipt (formerly Occupational License) be held by all its contractors. Please contact the Tax Collector/Local Business Tax Receipt Office directly for information concerning this requirement at (407) 742- 4000.

D. Permits, Licenses, or Fees.

Any permits, licenses, or fees required will be the responsibility of the proposer. The County will not entertain separate payment for these items.

E. Taxes.

Osceola County is tax exempt. As such, the County does not pay State of Florida Sales Tax or Federal Excise Tax. The County’s State Sales Tax exemption number is 85-8013132398C-5 and the Federal Exemption Identification Number is 59-6000780.

F. Governing Laws and Venue.

Any contractual arrangement between Osceola County and the proposer shall be consistent with, and be governed by, the ordinances of Osceola County, the laws of the State of Florida, both procedural and substantive, and applicable federal statutes, rules, and regulations. Any and all litigation arising under any contractual arrangement shall be brought in the appropriate court in Osceola County, Florida.

G. Conflict of Interest, All proposers must disclose, with their proposal, the name of any officer, director, or agent who is also an officer or employee of Osceola County. Furthermore, all proposers must disclose the name of any Osceola County officer or employee who owns, directly or indirectly, an interest of ten percent (10%) or more of the proposer's firm or any of its branches, subsidiaries, or partnerships. Failure to disclose in this manner will result in the disqualification of the proposer or the cancellation of work.

It is the sole responsibility of the proposer to ensure compliance with the County Administrative Code, Chapter 3, Section 3.3- 2, Conflict of Interest. Please complete and submit Attachment “D” with your proposal response. The County may seek damages for the recoupment of losses in having to re-solicit or re-assign this project.

H. Additional Terms and Conditions.

No additional terms and conditions included within the proposal response shall be evaluated or considered, and any and all such additional terms and conditions shall have no force and effect and are inapplicable to this solicitation. If submitted either

Advertised Date: Sunday, September 27, 2026 and Thursday October 2, 2026.

Procurement Analyst: Melissa Baumwell Email: Melissa.baumwell@osceola.org

Respond to: 1 Courthouse Square,…