RFP 25_15R Medical Director Services_05_12_26.pdf

City of South Fulton, Georgia

Fire and Rescue

FOR

RFP NUMBER: 25-15R

Medical Director Services

ISSUED: MAY 12, 2026

Proposals due no later than 2:00 PM, June 5th, 2026

City of South Fulton Procurement Department 4715 Frederick Dr. SW South Fulton, GA 30336

The City of South Fulton, Georgia

Procurement Department Stacy Ann Roberts Treasure

4715 Frederick Dr. SW., Atlanta, GA 30336 Phone: 470-809-7667

Website: Procurement Department | South Fulton, GA Procurement Department | South Fulton, GA

Fire and Rescue Department

RFP 25-15R

MEDICAL DIRECTOR SERVICES

SCHEDULE OF EVENTS DATE

Proposal Release Date: May 12, 2026 Non-Mandatory Pre-Proposal Conference:

A Non-Mandatory Pre-Proposal Conference will be held virtually.

May 20, 2026 1:00 PM Eastern Time

Deadline for questions:

Questions must be submitted electronically through BidNet no later than:

https://www.Proposalnetdirect.com/georgia/cityofsouthfulton

May 26, 2026 3:00 PM Eastern Time

Responses to Questions:

Responses to timely submitted questions will be issued by a written Addendum:

https://www.Proposalnetdirect.com/georgia/cityofsouthfulton

June 2 2026

Proposal Submission Deadline:

Proposals must be submitted electronically through the BidNet no later than:

https://www.Proposalnetdirect.com/georgia/cityofsouthfulton.

If you need any assistance registering or using the platform, please call BidNet Direct's Support Team at 800-835-4603 ext. 2.

June 11, 2026

2:00 PM Eastern Time

Oral Presentation: The City reserves the right to require oral presentations, interviews, and/or demonstrations from one or more Proposers, at the City’s discretion, for the purpose of clarifying Proposals and evaluating the Proposer’s qualifications, experience, and approach to providing the requested services.

THIS PROPOSAL SOLICITATION FORM

MUST BE SIGNED AND SUBMITTED WITH PROPOSAL

COMPANY NAME: DATE:

MAILING ADDRESS: PHONE:

CITY: FAX:

STATE: ZIP: SSN OR FEDERAL TAX ID#:

EMAIL: TITLE OF AUTHORIZED REPRESENTATIVE:

PRINTED NAME: AUTHORIZED SIGNATURE:

IF AWARDED THE PROJECT FOR THIS SOLICITATION, THE CITY WILL SUBMIT THE ATTACHED DRAFT CONTRACT, IN ITS FINAL FORM, TO THE AWARDEE FOR SIGNATURE. PLEASE READ IN ITS ENTIRETY. ANY EXCEPTIONS SHOULD BE NOTED ON

THE EXCEPTIONS FORM.

https://www.cityofsouthfultonga.gov/2462/Procurement-Department https://www.bidnetdirect.com/georgia/cityofsouthfulton https://www.bidnetdirect.com/georgia/cityofsouthfulton https://www.proposalnetdirect.com/georgia/cityofsouthfulton

RFP 25-15R Medical Director Services Page 2 of 62

TABLE OF CONTENTS

INFORMATION AND INSTRUCTIONS TO PROPOSERS

INTRODUCTION

MINIMUM REQUIREMENTS

EVALUATION PROCESS AND SELECTION CRITERIA…………………………………...18

ATTACHMENTS

Attachment A – Scope of Work

Attachment B – Required Submittal Forms……………………………………………………………….24

APPENDICES

Appendix A – Bonding and Insurance Requirements

Appendix B – Proposal Cost Form………………………………………………………………………..45

EXHIBITS

Exhibit A – Draft Contract

RFP 25-15R Medical Director Services Page 3 of 62

RFP 25-15R MEDICAL DIRECTOR SERVICES

INFORMATION AND INSTRUCTION TO PROPOSERS

Request for Proposals. The City of South Fulton, Georgia, through its Procurement Department, is soliciting sealed Proposals from qualified firms or individuals to provide Medical Direction Services for the Fire and Rescue Department in accordance with the requirements, terms, conditions, and specifications set forth in this Request for Proposals, including all attachments, appendices, exhibits, and any addenda issued by the City.

Solicitation Method: This solicitation is being conducted in accordance with all applicable provisions of the City of South Fulton Purchasing Policy, codified in Sec. 1-9001 et seq of the City of South Fulton Code of Ordinances. By submitting a Proposal in response to this solicitation, each Proposer represents and warrants that it has reviewed the solicitation documents in their entirety, understands the City’s requirements, and agrees to be bound by all applicable federal, state, and local laws, ordinances, regulations, and procurement requirements incorporated herein by reference.

1. Minimum Qualifications: Each Proposer and team member shall have the minimum experience set forth in this RFP.

2. Certificate of Authority to Transact Business in Georgia: Each Proposer must submit documentation that demonstrates it is duly authorized to conduct business in the State of Georgia with its Proposal. This requirement also applies to Joint Venture (JV) Team Members, Sub-Consultants and Sub-Contractors.

3. Business License: Proposer is requested to submit a copy of its current, valid business license with its Proposal. If the Proposer is a Georgia corporation, it must submit a current and valid city of local business license. If the Proposer is a Joint Venture, each member must provide a valid business license. For non-Georgia corporations, they must submit a Certificate of Authority to Transact Business in Georgia, along with a copy of their current, valid business license from their home jurisdiction.

4. Professional Licensure and Credentials: Each Proposer shall submit evidence satisfactory to the City that the proposed Medical Direction is duly licensed and in good standing to practice medicine in the State of Georgia and holds all certifications, registrations, and authorizations required to lawfully perform the services contemplated by this solicitation, including any DEA registration, ACLS certification, and other professional credentials expressly required by this RFP. Failure to provide such evidence may result in the Proposal being deemed non-responsive.

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5. No Offer by City and Firm Offer by Proposer: This Solicitation is a Request for Proposals only and does not constitute an offer by the City. Proposals shall remain firm for ninety (90) calendar days following the Proposal Submission Deadline.

6. Order of Precedence: In the event of a conflict, ambiguity, or inconsistency among the

Solicitation documents or resulting Contract documents, the following order of precedence applies, highest to lowest, unless expressly stated otherwise in writing.

6.1 Executed Contract, including all negotiated modifications.

6.2 Addenda issued by the City.

6.3 RFP and all Attachments, Appendices, and Exhibits.

6.4 The Proposer’s Technical Proposal.

6.5 The Proposer’s Price Proposal

7. Interpretation, Ambiguities: If an ambiguity remains after applying this order of precedence, the ambiguity shall be resolved in accordance with applicable Georgia law and the City’s procurement authority.

8. Addenda Control: Only a written Addendum issued by the City modifies this Solicitation.

The Proposer is responsible for acknowledging receipt of all addenda and incorporating requirements into its Proposal.

9. Electronic Signature and Electronic Notices: Electronic signatures and electronic notices have the same legal effect as wet signatures and hard copy notices, consistent with applicable State and Federal law. The Proposer is responsible for monitoring the designated email and platform.

10. Proposal Submission Deadline: Responses to this RFP will be accepted online at https://www.Proposalnetdirect.com/georgia/cityofsouthfulton until June 11, 2026, by 2:00 PM Eastern Time.

Proposals received after 2:00 PM on the stated deadline shall not be accepted.

11. Proposal Modification and Withdrawal: A Proposer may modify or withdraw its

Proposal before the Proposal Submission Deadline only through BidNet. After the Proposal Submission Deadline, the Proposals shall remain firm and may not be withdrawn for ninety

(90) calendar days. Unauthorized withdrawal or modification after submission shall result

RFP 25-15R Medical Director Services Page 5 of 62 in disqualification and may impact future eligibility.

12. Non-Mandatory Pre-Proposal Conference: A Non-Mandatory Pre-Proposal Conference has been scheduled for May 20, 2026, at 1:00 PM Eastern Time, and will be hosted virtually by our staff and responsible person(s). Statements made during the conference shall not modify the solicitation unless incorporated into a written addendum issued by the City.

To attend the Pre-Proposal Conference, please access Microsoft Teams via the app or on the web by utilizing the information below:

Meeting ID: 210 803 402 098 839

Passcode:6u8Xo2Tu

Download Teams | Join on the web

Or call in (audio only)

+1 929-583-6155, 211550159# United States, New York

Phone Conference ID: 211 550 159#

Find a local number | Reset PIN

13. Solicitation Questions/Prohibited Contacts: Any questions and communications regarding this RFP shall be submitted in writing by logging into https://www.Proposalnetdirect.com/georgia/cityofsouthfulton on or before May 26, 2026, by 3:00 PM Eastern Time. Questions received after the designated period may not be considered. Any response made by the City will be posted online at https://www.Proposalnetdirect.com/georgia/cityofsouthfulton by addendum. No Proposer may rely on any verbal response to any question submitted concerning this RFP.

14. Exclusive Means of Clarification and Modification: This Solicitation may be modified only by a written Addendum issued by the City. No interpretation, clarification, explanation, oral statement, site discussion, conference statement, or other communication from any person shall change the Solicitation unless expressly incorporated in a written Addendum. Proposers rely upon the Solicitation documents and written Addenda at their own risk and shall not rely upon any oral representation or unofficial communication.

15. Procurement Integrity, No Contact: From issuance of this RFP through final award by

City Council, the Proposer and its representatives shall not communicate regarding this Solicitation with any City elected official, employee, evaluator, or agent other than the Procurement Department contact identified in this RFP, unless the City authorizes such https://www.microsoft.com/en-us/microsoft-teams/download-app https://www.microsoft.com/microsoft-teams/join-a-meeting tel:+19295836155,,211550159 https://dialin.teams.microsoft.com/ba83620b-2648-4bd3-9555-378ecf04647b?id=989159654 https://dialin.teams.microsoft.com/usp/pstnconferencing

RFP 25-15R Medical Director Services Page 6 of 62 contact in writing. Any attempt to influence the procurement process shall result in disqualification, at the City’s sole discretion, and placement on the ineligible source list.

The Proposer shall report any unauthorized contact to the Procurement Department within 24 hours.

16. Ownership of Proposals: Each Proposal submitted to the City will become the property of the City, without compensation to a Proposer, for the City’s use, in its discretion. The City shall not be liable for any Proposal preparation costs incurred by Proposers.

17. Georgia Open Records Act and Confidential Materials: All proposals, records, and materials submitted to the City are subject to the Georgia Open Records Act, O.C.G.A. § 50-18-70 et seq. If a Proposer contends that specific information qualifies as a trade secret or is otherwise exempt from disclosure, the Proposer must clearly mark the specific information and submit any affidavit or supporting documentation required by applicable law at the time of proposal submission. The City does not guarantee confidentiality and will respond to records requests in accordance with applicable law.

18. Confidential Submittals: All materials submitted are subject to disclosure under the

Georgia Open Records Act. If Proposer contends any portion is exempt as a trade secret, Proposer must submit, at the time of Proposal submission, a specific trade secret affidavit and clearly mark each page claimed confidential. The City makes no guarantee of confidentiality and will comply with applicable law.

19. Confidentiality, HIPAA, Data Security, and Breach Notification:

The awarded Proposer shall maintain the confidentiality of all nonpublic City information, patient care records, quality assurance materials, operational data, clinical records, reports, and other information received from, accessed through, or generated for the City. The awarded Proposer shall not use, disclose, copy, transmit, retain, or release such information except as necessary to perform the services, as authorized in writing by the City, or as required by law.

To the extent the awarded Proposer receives, creates, accesses, maintains, transmits, or stores protected health information or other legally protected information, the awarded Proposer shall comply with all applicable privacy, security, confidentiality, and breach notification laws, including HIPAA and HITECH to the extent applicable.

The awarded Proposer shall maintain appropriate administrative, technical, and physical safeguards to protect City information from unauthorized access, use, disclosure, alteration, loss, or destruction. The awarded Proposer shall notify the City in writing without unreasonable delay, and in no event later than seventy-two (72) hours after

RFP 25-15R Medical Director Services Page 7 of 62 discovery, of any actual or suspected unauthorized access, disclosure, security incident, or breach affecting City information.

If required by the City, the awarded Proposer shall execute a Business Associate Agreement in a form acceptable to the City before accessing protected health information or performing any service involving protected health information.”

20. Sub-Consultants and Manufacturers: Proposers are required to submit, in writing, the addresses of any proposed Sub-Consultants or equipment manufacturers listed in the Proposal and may be required to submit other material information relative to proposed Sub-Consultants. The City reserves the right to disapprove any proposed Sub-consultants whose technical or financial ability, or resources, or experience are deemed inadequate.

21. Iran Divestment Certification: The Proposer certifies that they are not included on the Iran Divestment List created under O.C.G.A. § 50-5-85.1 and do not participate in investment activities in Iran’s energy sector.

22. Certification Regarding Boycotts of Israel: Proposers certify that they are not currently engaged in and agree for the duration of the contract not to engage in a boycott of Israel as defined in O.C.G.A. § 50-5-85.1.

23. Record Retention: The Proposer must maintain all records, books, and documents pertinent to this Agreement for at least five (5) years after completing the Services and must make them available for inspection upon reasonable request by the City or its auditors.

Records shall be made available upon reasonable request to:

Procurement Department, 4715 Frederick Drive SW, Atlanta, GA 30336.

24. Non-Discrimination: The Proposer agrees not to discriminate against any person based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, or gender identity in performing this Agreement.

25. Examination of Proposal Documents:

25.1 Each Proposer is responsible for examining with appropriate care the complete RFP and all Addenda and for informing itself with respect to all conditions which might

RFP 25-15R Medical Director Services Page 8 of 62 in any way affect the cost or the performance of any Services. Failure to do so will be at the sole risk of the Proposer, who is deemed to have included all costs for performance of the Services in its Proposal.

25.2 Each Proposer shall promptly notify the City in writing should the Proposer find discrepancies, errors, ambiguities, or omissions in the solicitation documents, or should their intent or meaning appear unclear or ambiguous, or should any other question arise relative to the RFP. Replies to such notices may be made in the form of an addendum to the RFP, which will be issued simultaneously to all potential Proposers. No oral responses are binding on the City.

25.3 The City may in accordance with applicable law, by Addendum, modify any provision or part of the RFP at any time prior to the Proposal due date and time.

25.4 Each Proposer must confirm that all Addenda have been received and acknowledge receipt by executing the Acknowledgment of Addenda form provided with each Addendum.

25.5 The City may waive any technicalities and formalities in this solicitation.

Additionally, the City reserves the right to cancel the RFP in its entirety.

25.6 The City of South Fulton may disqualify Proposals as a result of, but not necessarily limited to, the following reasons:

25.6.1 Failure to follow the City of South Fulton’s Proposal schedule;

25.6.2 Failure to return applicable compliance and/or specification sheets;

25.6.3 Failure to return applicable Addenda;

25.6.4 Failure to provide information on alternates or equivalents, when allowed;

25.6.5 Failure of Proposer to sign all requested documents;

25.6.6 Failure to submit Proposal by deadline;

25.6.7 Failure to hold firm pricing;

25.6.8 Prices for services that exceed the department's budgeted amount allowed for those items;

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25.6.9 A Proposal which is non-responsive; and/or

25.6.10 A Proposal submitted by a Person whose pending litigation, claims history, adverse findings, or demonstrated conduct presents a material risk to the City’s interests, procurement integrity, or the Proposer’s responsibility, as determined by the City based on documented facts and applicable law.

26. Award and Execution of Contract: A Notice of Intent to Award, recommendation of award, or Council action authorizing award does not constitute a binding contract and does not authorize performance.

26.1 No Contract shall exist unless and until the contract is fully executed by all required parties and, where applicable, all required bonds, insurance certificates, endorsements, affidavits, and other post award documents have been received and accepted by the City.

26.2 In the event the City awards a contract pursuant to this Proposal, the City shall prepare and transmit to the Proposer an unsigned contract for execution, substantially in the form of the draft contract included in this RFP. The City reserves the right to modify the contract to incorporate the Proposer’s Proposals, Scope of Services, and Cost Forms.

26.3 Upon City Council approval of the award, the City shall provide the Proposer with an unsigned contract through Adobe Sign or another City-approved electronic signature platform. The Proposer must execute and return the contract, along with all required Insurance Certificates and any additional documentation specified in this RFP (see Appendix A, ‘Post Notice of Intent to Award Submittals’) or requested by the City, within ten (10) calendar days, unless extended in writing by the City. Failure to comply shall result in withdrawal of the award, forfeiture of Proposal security (if applicable), and award of the contract to the next lowest responsive and responsible Proposer.

27. Illegal Immigration Reform and Enforcement Act: This RFP is subject to the Illegal

Immigration Reform and Enforcement Act of 2011 (Act), formerly known as the Georgia Security and Immigration Compliance Act. Pursuant to Act, the Proposer must provide with its Proposal proof of its registration with and continuing and future participation in the E- Verify Program established by the United States Department of Homeland Security.

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The completed Contractor and Sub-Contractor Affidavit Forms, included in Appendix A:

Required Form Submittals, must be submitted with the Proposal at the time of submission.

Under State law, the City cannot consider any Proposal that does not include both completed Forms.

If the Proposer is required to obtain an Employer Identification Number (EIN):

The Proposer must complete the Contractor Affidavit on its own behalf and provide the Federal Work Authorization User ID Number issued to the Proposer.

If the Proposer is not required to obtain an EIN: Each entity comprising the Proposer’s business structure shall submit a separate Contractor Affidavit. This notice does not provide detailed legal advice on the Act. Each Proposer is solely responsible for ensuring compliance with the Act and for determining how it applies to their participation in this Solicitation. For more information or to enroll in the E-Verify Program, visit:

https://e-verify.uscis.gov/enroll.

28. Joint Ventures: Each party to a Joint Venture will be required to fully complete and submit the Required Submittal Forms unless otherwise indicated in this RFP.

29. Conflict of Interest: Proposers are advised to read and familiarize themselves with the conflict-of-interest provisions of this RFP. The City reserves the right to issue RFP’s for specific projects that are independent of RFP 25-15R MEDICAL DIRECTOR SERVICES.

Except as stated in this RFP, these Instructions, and the Notice to Proposers concerning Conflicts of Interests, successful Proposers under this RFP are not precluded from responding to such solicitations.

30. Tax Exemption Status: The City is exempt from Federal Excise Tax or Georgia Sales Tax with regard to goods and services purchased directly by the City of South Fulton.

Exemption certificates furnished upon request.

31. Cost-Plus Prohibition: Cost-plus-a-percentage-of-cost pricing is prohibited. Any proposal containing cost-plus-a-percentage-of-cost pricing shall be deemed non-responsive.

32. Licenses, Permits, Certifications, and Laws: The successful Proposer shall maintain, at its sole cost, all licenses, permits, certifications, registrations, clearances, approvals, and authorizations required to perform the services. The successful Proposer shall comply with all applicable federal, state, and local laws, rules, regulations, ordinances, professional standards, and EMS requirements throughout the term of the contract.

https://e-verify.uscis.gov/enroll

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33. Payment Terms: The City shall make payment within thirty (30) calendar days after receipt of a complete, accurate, undisputed invoice and City acceptance of the services covered by the invoice. The City may withhold payment for disputed, unsupported, incomplete, or nonconforming services.”

33.1 Payment Terms Favorable to Small Businesses: If approved by Finance and permitted by applicable City policy, eligible certified small businesses may receive payment within twenty (20) calendar days after receipt of a complete, accurate, undisputed invoice and City acceptance of the services covered by the invoice.

34. Reserve City Rights: The City reserves the right to reject any or all Proposals, waive informalities or minor irregularities, request clarification of Proposals, negotiate with one or more Proposers, and cancel this solicitation at any time.

34.1 The City may incorporate accepted innovation commitments into the final contract and may hold the Contractor accountable for the implementation of representations made in its Proposal.

35. Electronic Signature Acknowledgement: All communication pertaining to this solicitation and any resulting contract, including but not limited to Addenda, Notice of Award, contract amendments, and other official correspondence, shall be transmitted electronically by the City of South Fulton. The Proposer agrees to the following terms:

35.1 Official Delivery: Communications sent by the City shall be considered officially delivered on the date and time transmitted, unless the City encounters an error message indicating unsuccessful transmission.

35.2 Responsibility to Monitor: Proposers are responsible for actively monitoring the email address and/or electronic platform designated in their Proposal submission for communications from the City. Failure to receive or review electronic communications shall not exempt the Proposer from any obligations under this RFP or any resulting contract.

35.3 Legal Effect: Electronic communications issued in accordance with this section shall carry the same legal force and effect as if provided in hard copy.

35.4 The City shall have the right, upon reasonable notice and during normal business hours, to audit, inspect, and copy any books, records, invoices, estimates, parts invoices, sublet invoices, repair histories, warranty records, photographs, diagnostic records, and other documentation reasonably related to the Services, pricing, or

RFP 25-15R Medical Director Services Page 12 of 62 contract compliance. The Proposer shall cooperate fully with any audit or review and shall retain such records for not less than five (5) years after final payment or contract expiration, whichever is later.

36. Flexible Experience Requirements: Firms may demonstrate equivalent relevant experience listed in the minimum requirements, provided the Proposer can show clear relevance to the scope of work.

37. Encouragement of Partnerships: Small firms are encouraged to form joint ventures, subcontracting arrangements, or consortia to meet the requirements of this RFP. Prime contractors are encouraged to include small businesses in their teams.

38. Small Business Participation: The City may award up to five (5) additional evaluation points for certified small businesses or proposals that demonstrate meaningful certified small business participation, where permitted by applicable law and City policy. Any such points shall be applied only in accordance with the evaluation criteria stated in this RFP.

39. Reservation of Rights: The City reserves the right to amend, withdraw, cancel, suspend, or reissue this solicitation in whole or in part at any time prior to contract award, to request additional information from any Proposer, to conduct investigations regarding the qualifications of any Proposer, to reject any or all Proposals, to waive minor informalities and irregularities where permitted by law, and to make an award in the manner deemed by the City to be in its best interests. Nothing in this solicitation shall obligate the City to award a contract or to pay any costs incurred by any Proposer in the preparation or submission of a Proposal.

40. Technical Proposal: The Technical Proposal shall demonstrate the Proposer’s understanding of the City’s objectives, the required scope of services, and the ability to successfully deliver all requested Services. The Technical Proposal must be complete, well-organized, and free of cost information. Inclusion of pricing within the Technical Proposal shall result in disqualification

Any exception, qualification, deviation, assumption, limitation, or condition affecting the Proposer’s obligations, pricing, legal terms, insurance, schedule, service levels, or scope must be expressly identified in the Exceptions Form. Any statement elsewhere in the Proposal that purports to modify the Solicitation or resulting contract may be disregarded by the City unless expressly accepted by the City in writing. The City reserves the right to reject any Proposal containing material exceptions or conditions.

The Technical Proposal shall include, at a minimum, the following:

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40.1 Executive Summary: Provide a brief overview of the Proposer’s understanding of the City’s need for comprehensive EMS Medical Director Services. Summarize the proposed approach and key qualifications. Highlight experience supporting EMS systems and public safety agencies.

40.2 Company Profile and Qualifications: Describe the organization, including legal structure and years in operation. Explain experience providing EMS medical direction, particularly for governmental entities. Demonstrate knowledge of federal, state, and local EMS regulations. Include proof of a current Georgia medical license and any board certifications.

40.3 Project Approach and Methodology: Describe how comprehensive Medical Director Services will be delivered. Explain oversight of clinical care, protocol development, and medical control. Describe quality assurance and quality improvement processes. Include coordination with EMS leadership and compliance with applicable regulations.

40.4 Staffing Plan and Key Personnel: Identify the personnel responsible for providing

Medical Director Services. Describe roles, responsibilities, and availability, including on-call coverage. Include resumes or CVs. Explain how continuity of service will be maintained.

40.5 Past Performance and References: Provide at least three references for similar EMS Medical Director Services. Include contact information and a description of services performed. State the contract duration and outcomes achieved.

40.6 Implementation Schedule: Provide a timeline for assuming EMS Medical Director Services. Describe the transition process and initial system assessment. Include a schedule for protocol review, training, and regular meetings.

40.7 Required Forms and Certifications: Include all required forms and signed certifications. Provide proof of insurance and current medical licensure. Include all applicable compliance certifications required for public contracts.

40.8 Submission Requirements: Separation of Technical and Price Proposal: The Technical Proposal shall not contain any pricing information. Any pricing found within the Technical Proposal shall result in disqualification.

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File Labeled Requirements:

• Technical Proposal – [Firm Name]

• Price Proposal [Firm Name]

41. Pricing Restrictions and Non-Responsive Pricing: Cost-plus a percentage of cost pricing is prohibited and will be deemed non-responsive. Pricing must be submitted only in the Price Proposal file. Any pricing included in the Technical Proposal is grounds for disqualification.

42. Responsibility Determination Clause: The City reserves the right to determine the responsibility of the apparent successful Proposer prior to contract award, including verification of financial capacity, licensing, insurance coverage, and past performance.

43. Preserve City Discretion: The City shall retain sole discretion in assigning, reallocating, suspending, increasing, reducing, or terminating work assignments among awarded Contractors. No Contractor is guaranteed any minimum volume, percentage, rotation priority, or exclusivity unless expressly stated in a written contract executed by the City.

44. Performance Review and Contract Scorecard: The City may evaluate Contractor performance using a scorecard or similar performance management tool. Performance factors may include clinical oversight, protocol compliance, QA/QI activities, timeliness of case reviews, training participation, medical control responsiveness, documentation quality, regulatory compliance, communication, and availability. Performance results may be used for corrective action, renewal decisions, work assignment decisions where applicable, suspension of duties, or termination.

45. Corrective Action: If the City determines that Contractor performance is deficient, the

City may require a corrective action plan, increased reporting, additional QA/QI review, management conference, suspension of assigned duties, withholding of payment for deficient services, or other remedy available under the contract. Failure to correct deficiencies within the time required by the City may result in termination for cause.

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1. INTRODUCTION

The City of South Fulton Fire Rescue Department (CSFFRD) is seeking qualified firms to provide comprehensive Medical Director Services for its Emergency Medical Services (EMS) program.

1.1 INTENT TO AWARD. The City intends to award one or more contracts to the Proposer(s) whose Proposals are determined to provide the best overall value, considering both qualitative and quantitative factors. These factors include, but are not limited to, experience, certifications, and pricing structure, in response to RFP 25-15R for Medical Director Services.

The selected Proposer(s) shall be capable of providing comprehensive EMS Medical Director Services in a reliable, consistent, and efficient manner. The City reserves the right to reject any or all Proposals and to cancel this Solicitation at any time.

1.2 Responsibility: The determination of the Proposer’s responsibility shall be made by the City based on whether the Proposer meets the following minimum standard requirements:

1.2.1 Demonstrates relevant experience in providing Medical Director Services for EMS systems, including clinical oversight, protocol development, and quality assurance and quality improvement activities.

1.2.2 Possesses adequate personnel, availability, and resources to provide effective and continuous Medical Director Services, including medical control and system oversight.

1.2.3 Maintains a satisfactory record of performance on contracts of similar size, scope, and complexity for municipal or governmental EMS systems.

1.2.4 Holds all required licenses, certifications, and credentials to practice medicine in the

State of Georgia and to provide EMS Medical Director Services.

1.2.5 Has adequate financial capacity to meet all obligations associated with the contract.

1.3 Responsiveness: The City will determine responsiveness based on whether the Proposal is complete, materially compliant with all RFP requirements, and properly submitted. The Proposal must fully address the required EMS Medical Director Services. It must not contain material irregularities, exclusions, special conditions, or alternate proposals unless expressly

RFP 25-15R Medical Director Services Page 16 of 62 requested or permitted in this RFP.

1.4 Term of Contract: The initial term of the contract shall be twenty-four (24) months, beginning on the effective date stated in the fully executed contract or Notice to Proceed, whichever is later. The City may renew the contract for up to two (2) additional one-year terms at the City’s sole discretion, subject to satisfactory performance, continued need, and availability of funds.

2. Contract Termination for Non-Performance: The Contractor shall provide EMS Medical Director Services in accordance with all required timelines and performance standards established by the City. Failure to meet required performance standards shall constitute a material breach and may result in corrective action, increased reporting, suspension of duties, removal from service responsibilities, or termination for default at the City’s sole discretion.

3. Minimum Requirements: The Proposed Medical Direction shall meet the following minimum qualifications:

3.1 Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) licensed in Georgia.

3.2 Be board certified, board eligible, or otherwise professionally qualified in Emergency

Medicine, EMS Medicine, Internal Medicine, Family Medicine, or another specialty directly relevant to the Scope of Services, as determined by the City.

3.3 Possess at least three (3) years of experience in EMS medical direction, emergency medicine, or a substantially similar clinical oversight role directly relevant to the services required under this RFP.

3.4 Possess current DEA registration, if applicable to the services proposed, and current

ACLS certification or equivalent advanced life support credential acceptable to the City.

3.5 Demonstrate knowledge of O.C.G.A. § 31-11, Georgia Department of Public Health

EMS Rules and Regulations, Georgia EMS protocols, and other applicable laws and oversight requirements.

3.6 Be able to satisfy all required background screening, credential verification, and compliance requirements.

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3.7 The City may consider substantially equivalent qualifications or experience if the

Proposer clearly demonstrates direct relevance to the Scope of Services and the City determines that the proposed equivalency adequately protects the City’s operational and regulatory interests.

3.8 The proposed Medical Director must maintain all credentials, licenses, registrations, certifications, and authorizations required to serve as Medical Director or Physician Sponsor for the City’s EMS program throughout the term of the contract.

RFP 25-15R Medical Director Services Page 18 of 62

EVALUATION PROCESS AND SELECTION CRITERIA

Evaluation Process: The City will evaluate Proposals in accordance with the stated evaluation criteria and applicable City procurement authority. The City may conduct discussions, request clarifications, invite presentations, establish a competitive range, and request final offers, including best and final offers, as permitted by law. The City may award without discussion.

The City intends to select the Proposer or Proposers that are most qualified to meet the City’s needs.

The award shall be based on, but not limited to, the following factors:

Price Scoring Formula: Price Score = (Lowest Overall Cost

Proposer’s Price ) × 25

Price Points Awarded equals Lowest Total Evaluated Price divided by Proposer’s Total Evaluated Price, multiplied by the Maximum Price Points. Total Evaluated Price is the sum of all line items in Appendix B, as completed by the Proposer.

Best Value Evaluation Standard.

Award shall be made to the responsive and responsible Proposer or Proposers whose Proposal is determined by the City, in its sole discretion, to represent the best overall value to the City, considering price and all other evaluation factors stated in this Solicitation. The City is not required to make an award to the Proposer offering the lowest price. The City may consider qualitative and quantitative factors, operational risk, service capacity, Proposer stability, demonstrated past performance, innovation, and any other considerations reasonably related to the City’s interests and lawful procurement objectives.

Reservation of Rights in Evaluation.

The City reserves the right to conduct investigations, seek clarifications, request supplemental information, require demonstrations or presentations, verify references, inspect facilities, review financial capacity, and evaluate any matter bearing on a Proposer’s ability to successfully perform the contract. The City may reject any Proposal that, in the City’s judgment, fails to adequately demonstrate capability, reliability, integrity, operational capacity, or alignment with the City’s performance objectives.

In applying the evaluation criteria, the City may consider the completeness, specificity, credibility, feasibility, and demonstrated merit of each Proposal. The City may consider the relative strengths, weaknesses, deficiencies, risks, and advantages of each Proposal under each factor and is not required to award points on a mechanical or evenly distributed basis.

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PROPOSAL EVALUATION CRITERIA MAXIMUM

POINTS

Cost Proposal and Financial Value:

The City will evaluate the competitiveness, transparency, and overall value of the Proposer’s cost proposal, including all fees, rates, and proposed charges related to EMS medical direction services.

Medical Director Experience and Qualifications:

The City will evaluate the qualifications, certifications, licensure, and experience of the proposed Medical Director. Consideration will be given to experience serving as an EMS Physician Sponsor or providing comparable EMS medical oversight for municipal or governmental EMS systems.

Medical Oversight Approach and Operational Support:

The City will evaluate the proposed medical oversight model, including availability, on-call response expectations, communication procedures, escalation protocols, protocol development, and coordination with EMS leadership and personnel.

Response Time, Availability, and System Support:

The City will evaluate the Proposer’s responsiveness, accessibility, and ability to provide timely support for routine and emergency EMS operational needs.

Response Time, Availability, and System Support: The City will evaluate the Proposer’s responsiveness, accessibility, and ability to provide timely support for routine and emergent EMS operational needs.

Compliance, Risk, and Professional History:

The City will evaluate professional liability coverage, claims history, disciplinary actions, license restrictions, regulatory investigations, and overall risk profile of the proposed Medical Director.

Proposal Quality, Compliance, and Responsiveness: The City will evaluate the completeness, clarity, organization, and responsiveness of the Proposal, including compliance with all solicitation requirements and submission instructions.

Small Business Participation: The City will evaluate the Proposer’s commitment to utilizing certified small businesses in the performance of the contract, including the percentage of participation, scope of work assigned, and overall approach to small business inclusion.

MAXIMUM SCORING POINTS TOTAL 100

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ATTACHMENT A

SCOPE OF SERVICE

RFP 25-15R Medical Director Services Page 21 of 62

RFP 25-15R, MEDICAL DIRECTOR SERVICES

The City of South Fulton Rescue Department (CSFFRD) is seeking qualified contractors to provide comprehensive medical direction for its emergency medical services program.

1. Scope of Work

CSFFRD is an all-hazards fire department whose services to the residents and visitors of the city include basic and advanced life support services. Approximately 90% of the department’s 234 employees are Georgia-licensed EMS providers. The City of South Fulton Fire Rescue Department responds to approximately 20,000 EMS calls per year.

The selected Proposer shall be tasked to perform the following, but not limited to, under this contract:

• Serve as Physician Sponsor for the department’s EMS license.

• The Contractor shall provide documentation of services performed, including meeting attendance, protocol review activity, QA/QI participation, training support, case review activity, recommendations, and other deliverables requested by the City.

Documentation shall be provided in a format acceptable to the City.

• Ensure compliance with O.C.G.A § 31-11 and Georgia Department of Public Health

EMS Rules and Regulations.

• Approve protocols, standing orders, and medications used by EMS personnel.

• Review reports, patient care records, and response data for compliance and performance.

• Conduct case reviews and recommend system improvements.

• Assist the EMS Assistant Chief in setting up and evaluating a continuous quality improvement program in accordance with state and federal regulations.

• Approve and assist in developing initial and continuing EMS education curricula.

• Oversee clinical competencies and skills verification.

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• Participate in training sessions as needed.

• Serve as a subject matter expert during training simulations and drills.

• Provide additional medical advisory support to EMS-related and interagency programs as needed.

• Participate in monthly meetings with the Fire Chief and designated staff.

• Provide medical direction for City’s SWAT Medic Program.

2. Minimum Service Standards: Without limiting any other contractual obligation, the successful Contractor shall, at a minimum, meet the following performance standards unless otherwise approved in writing by the City: attend monthly coordination meetings with the Fire Chief or designee, complete protocol review and update recommendations at least annually and more frequently as required by law or operational need, review patient care reports and quality assurance materials on a regular and documented basis sufficient to support the City’s EMS quality improvement program, provide timely consultation on protocol, training, and regulatory compliance matters, participate in training, drills, and skills verification activities as reasonably requested by the City, and maintain adequate availability to fulfill physician sponsor and medical oversight responsibilities required by applicable law and regulation.

Minimum Qualifications

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) licensed in

• Emergency Medicine, EMS Medicine, Internal Medicine, Family Medicine, or another specialty directly relevant to EMS medical oversight, as determined by the City.

• Minimum of three (3) years’ experience in EMS medical direction or emergency medicine.

• Current DEA license and ACLS certification.

• Familiarity with Georgia EMS protocols, laws, and regulatory environment.

• Must possess or obtain all required clearances and background checks.

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• Proponent may demonstrate equivalent experience in place of the exact experience listed in the minimum requirements, provided the proponent can show clear relevance to the scope of work.

3. Proposal Submission Requirements: All proposals must include the following:

• Cover letter and statement of interest.

• Resume/CV outlining qualifications and relevant experience.

• Copy of valid Georgia medical license and board certifications.

• Description of approach to QA/QI, training, and system oversight.

• Proposed fee structure

• List at least three (3) professional references

• Copy of ACLS Certification

• Copy of Georgia-required Medical Director training certificate or equivalent documentation, if required by applicable law, rule, regulation, or Georgia Department of Public Health EMS requirement as of the proposal due date.

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ATTACHMENT B

REQUIRED FORM SUBMITTAL

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RFP 25-15R

MEDICAL DIRECTOR SERVICES

SUBMITTAL CHECKLIST

1. This checklist is provided for administrative convenience.

2. It is the sole responsibility of each Proposer to ensure that its Proposal includes all materials required by this RFP.

3. Only items expressly identified in this RFP as mandatory at Proposal submission may serve as a basis for a determination of non-responsiveness.

4. Other items may be reviewed as responsibility information or may be required prior to award or Contract execution, as applicable.

5. In the event of any inconsistency between this checklist and the body of the RFP, the body shall control.

6. Proposers are required to submit responses to solicitations electronically online at https://www.bidnetdirect.com/georgia/cityofsouthfulton. The City will not consider any Proposal that does not include completed Illegal Immigration Reform and Enforcement Act Affidavit Form(s).

RFP 25-15R Medical Director Services Page 26 of 62

SUBMITTAL CHECKLIST

Category A, Mandatory at Proposal Submission

Required Documentation Initial if Included

Proposal Solicitation Form ________

Addenda(s) Acknowledgement ________

Proposal Cost Form ________

Entire Proposal (Technical & Cost Proposal Separately) ________

Illegal Immigrant Reform & Enforcement Act (Contractor Affidavit) ________

Acknowledgement of Proposer ________

Reference and Release Form ________

Business Entity Certification _________

Acknowledgement of Insurance Requirements _________

Certificate of Disqualification or Removal _________

Israel Boycott Certification _________

Drug Free Workplace Certification _________

Exception Form

Georgia Required Medical Director Training Certificate &/or other Certifications _________

Category B, Responsibility or Pre-Award Review Items

Business License/Professional License and Permits ________

Non-Conflict of Interest ________

Non-Collusion Affidavit ________

Illegal Immigration Reform & Enforcement Act (Sub-Contractor Affidavit) ________

Certification of Absence of Conflict of Interest for Development of Specification

Of Scope of Work _________

Category C, Conditional or Post-Award Items

W-9 ________

Certificate of Insurance ________

Certificate of Joint-Venture ________

SIGNATURE PAGE FOLLOWS

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Printed Name Title Date

Signature Firm Name

Email Address Phone Number

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BUSINESS ENTITY CERTIFICATE

(a) CORPORATE CERTIFICATE

I, , certify that I am the of the Corporation named as Proposer herein, the same

(title) being organized and incorporated to do business under the laws of the State of

; that who executed this Proposal on behalf of the Proposer was, then and there, and

(title)

That said, the Proposal was duly signed by said officer for and on behalf of said corporation, pursuant to the authority of its governing body and within the scope of its corporate powers.

This day of , 20 .

(Printed Name)

(Signature) (Corporate Seal must be affixed above)

(b) PARTNERSHIP, LLC, AND OTHER ENTITIES

I, , certify that I am authorized to sign to commit named a Proposer in the foregoing Proposal. That said company is formed under the laws of the State of .

This day of , 20 .

(Printed Name)

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ILLEGAL IMMIGRATION REFORM AND ENFORCEMENT ACT

Contractor Affidavit under O.C.G.A. § 13-10-91(b) (1)

By executing this affidavit, the undersigned Contractor verifies its compliance with O.C.G.A.

§ 13-10-91, stating affirmatively that the individual, firm or corporation which is engaged in the physical performance for services on behalf of City of South Fulton (name of public employer), has registered with, is authorized to use and uses the federal work authorization program commonly known as E-Verify, or any subsequent replacement program, in accordance with the applicable provisions and deadlines established in O.C.G.A. § 13-10-91. Furthermore, the undersigned Contractor will continue to use the federal work authorization program throughout the Contract period, and the undersigned Contractor will contract for the physical performance of services in satisfaction of such Contract only with Sub-Contractors who present an affidavit to the Contractor with the information required by O.C.G.A. § 13-10-91(b). Contractor hereby attests that its federal work authorization user identification number and date of authorization are as follows:

Federal Work Authorization User Identification Number

Date of Authorization

Name of Proposer

City of South Fulton, Georgia Name of Public Employer

I hereby declare under penalty of perjury that the foregoing is true and correct.

Executed on , 20 in (City), (State).

Signature of Authorized Officer or Agent

Printed Name and Title of Authorized Officer or Agent

Subscribed and sworn before me on this, the…