RFP #23-047 Addendum 1

This addendum modifies the Helpdesk Software Bid solicitation issued by the City of Albany, Georgia Procurement Division. The original request sought sealed proposals for helpdesk software services, with bid documents made available online via Bonfire. A pre-bid conference was scheduled to allow potential bidders to ask questions and clarify requirements. The proposal submission deadline was originally set for 5:00 pm on December 14, 2022. The procurement process included a conceptual review phase and preparation of comprehensive bid documents and specifications to guide vendor responses.

The addendum represents a formal modification to the original solicitation terms, conditions, or requirements. Key details regarding pricing structures, evaluation criteria, set-asides, incumbent contractor status, funding sources, and contract term modifications would be contained within this addendum document. Bidders were required to acknowledge receipt of all addenda and submit responsive proposals that addressed the revised specifications and requirements outlined in this amendment to the original RFP.