RFP 210000000821 Questions and Answers - 2-12-21.pdf

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Attached to
Mail Order Incontinence Supplies and Services
Solicitation number
RFP 171 210000000821 2
Issued by
Michigan

About this file

This document is a Questions and Answers response for RFP No. 210000000821 issued by the State of Michigan Department of Technology, Management & Budget (DTMB) for mail order incontinence supplies and services, involving both Michigan and Wisconsin Medicaid beneficiaries. The RFP addresses a mail order incontinence supplies program serving approximately 18,000 current Michigan beneficiaries and 8,000 current Wisconsin beneficiaries. The Statement of Work outlines general contractor requirements including call center capabilities, verification services, and subcontractor disclosure requirements. Key operational requirements specify that Michigan claims will be submitted through CHAMPS, while Wisconsin claims will be submitted through the ForwardHealth Portal. The contractor must establish provider enrollment with both states and maintain service capabilities to confirm beneficiary supply needs based on individual insurance plan requirements.

Pricing submissions are to be made through the SIGMA Vendor Self Service Portal with a minimum entry amount of $1.00, with the complete Schedule B pricing document attached to the proposal. The State reserves the right to consider total cost-of-ownership factors, including transition and training costs, during proposal evaluation. Estimated transition costs for both Michigan and Wisconsin are identified as internal costs that may be factored into the award recommendation. Payment for Michigan beneficiaries will be made via Electronic Funds Transfer through CHAMPS, while Wisconsin will provide payment through its own method, allowing contractors to request either EFT or paper check upon enrollment. Quick payment discount terms do not apply to this contract. The document clarifies that subcontractors include commercial carrier services such as Federal Express and the United States Postal Service.

View the file

Other files

File Type Posted
Schedule A Statement of Work.docx DOCX document
Schedule C WI Prod & Ben Usage.xlsx XLSX spreadsheet
DIS RFP Statistics for Q & A - WISCONSIN.pdf PDF
Schedule B Pricing Michigan.xlsx XLSX spreadsheet
WI Contract for Goods Template.docx DOCX document
Schedule C MI Prod & Ben Usage.xlsx XLSX spreadsheet
Standard Contract Terms MI.docx DOCX document
Schedule B Pricing Wisconsin.xlsx XLSX spreadsheet
DIS RFP Statistics for Q & A - MICHIGAN.pdf PDF
Schedule D WI BAA with Contract.pdf PDF
Schedule D MDHHS BAA.pdf PDF
RFP 210000000821 Amendment No. 1.pdf PDF
RFP No. 210000000821 Prop Inst-CT Form-Vendor Questions Wksht.docx DOCX document
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Text version

Version 2 (2/2019)

Bidder Questions & Answers RFP No. 210000000821

Mail Order Incontinence Supplies and Services

February 12, 2021

Q # Document and

Section Page # Bidder Question Answer 1 Schedule A –

Statement of Work

1 The Statement of Work lists that there are 18,000 current Michigan Beneficiaries and 8,000 current Wisconsin Beneficiaries. Can each respective state provide a listing of the number of Beneficiaries by county who were provided services during calendar year of 2020?

See:

• Table 1 Bidder Questions & Answers

Michigan Statistics

• Table 1 Bidder Questions & Answers

Wisconsin Statistics

2 Schedule A – Statement of Work

1 The Statement of Work lists that there are 18,000 current Michigan Beneficiaries and 8,000 current Wisconsin Beneficiaries. Can each state provide the average spend per month per beneficiary for calendar years 2019 and 2020 for adults (ages 21 and over) and minors (under 21) separately, by each year?

See:

• Tables 2 & 3 Bidder Questions &

Answers Michigan Statistics

• Tables 2 & 3 Bidder Questions &

Answers Wisconsin Statistics

3 Schedule A – Statement of Work, 1.

General Requirements

1.1. Contractor

Requirements D. Service Capabilities 1.Call Center g.

5 In the Statement of Work General Requirement 1. 1. D. 1. g. it states;

“confirm the need for their supplies when required by their insurance plan”;

what “insurance plan” does this statement refer to, the Michigan Medicaid Plan, the Wisconsin Medicaid Plan or an insurance plan other than Michigan or Wisconsin Medicaid?

The statement refers to any requirements of any individual primary insurance plan other than Michigan or Wisconsin Medicaid that a beneficiary is enrolled in (i.e., private, commercial, Medicare, etc.)

4 Schedule A – Statement of Work, 1.

General Requirements

1.1. Contractor

Requirements D. Service Capabilities 1.Call Center g.

5 In the Statement of Work General Requirement 1. 1. D. 1. g. it states;

“confirm the need for their supplies when required by their insurance plan”. Can you provide an example of a plan that would require the beneficiary to “confirm the need for their supplies when required by their insurance plan”?

The State cannot provide examples.

Refer to Statement of Work, Verification Services, Sections 1.1.D.4.3.d. and 1.1.D.4.3.e.

STATE OF MICHIGAN PROCUREMENT

DTMB, Central Procurement Services

525 W. ALLEGAN ST., LANSING, MI 48913

P.O. BOX 300026 LANSING, MI 48909

Q # Document and

Section Page # Bidder Question Answer 5 Schedule A –

Statement of Work, 1.

General Requirements

1.1. Contractor

Requirements D. Service Capabilities 1.Call Center g.

5 In the Statement of Work General Requirement 1. 1. D. 1. g. it states;

“confirm the need for their supplies when required by their insurance plan”.

Can you provide a list of the individual plans the Michigan and Wisconsin Departments of Health Services are aware of that require a Beneficiary to “confirm the need for their supplies when required by their insurance plan”?

No. See answer to #3.

6 Schedule A – Statement of Work, Section

3.4 Disclosure

of Subcontractors

21 In the Statement of Work Requirement Section 3. 4. It is stated to list subcontractors. Do subcontractors include commercial carrier services like Federal Express or the United States Postal Service?

Yes

7 Schedule A – Statement of Work, Section

8.1 Invoice

Requirements

23 In the Statement of Work Section 8.1.

Invoice Requirements it states that the Contractor must submit all claims though CHAMPS. Will claims for Wisconsin beneficiaries be submitted via CHAMPS?

No. Claims for Wisconsin beneficiaries will be submitted to Wisconsin.

Additional information on the ForwardHealth Portal.

https://www.forwardhealth.wi.gov/WIPor tal/Default.aspx Here is a link User Guide.

https://www.dhs.wisconsin.gov/publicati ons/p0/p00970a.pdf

8 Schedule A – Statement of Work, Section

8.2 Payment

Methods

23 In the Statement of Work Section 8.2.

Payment Methods it states that the State will make payment for contract activities by EFT via CHAMPS. Will payment for services and products provided to Wisconsin Beneficiaries be paid via CHAMPS or another payment method?

No. Payment for Wisconsin beneficiaries will be supplied by Wisconsin. Once enrolled as a Wisconsin Medicaid provider, the Contractor will establish a ForwardHealth portal access. At that time the Contractor may request EFT or paper check.

9 Schedule B - Pricing

N/A In Schedule B, Pricing, Note Number 3 at the bottom of the pricing document states estimated transition costs for the states of Michigan and Wisconsin. Will transition costs be used to complete Step 2 in the Request for Proposal on Page 4; Evaluation of Pricing?

As specified in the Proposal Instructions, Section 11. Reservations, The State reserves the right to: h.

“Consider total-cost-of-ownership factors (e.g., transition and training costs) when evaluating proposal pricing and in the final award recommendation.”

10 Schedule B – Pricing

N/A In Schedule B, Pricing, Note Number 3 at the bottom of pricing document states the estimated transition cost for the states of Michigan and Wisconsin. Should respondents that are not current contract holders expect to pay this cost or offer allowances for this cost in the Schedule B Pricing response?

Estimated transition costs for the states of Michigan and Wisconsin are internal costs that may be considered in total cost-of-ownership as specified in the Proposal Instructions, Section 11.

Reservations, The State reserves the right to: h. “Consider total-cost-of-ownership factors (e.g., transition and training costs) when evaluating proposal pricing and in the final award recommendation.”

Q # Document and

Section Page # Bidder Question Answer

11 SIGMA VSS

Portal N/A In the Sigma Vendor Self Service Portal what amount is the vendor supposed to submit in the “Respond to Lines” Tab what amount is to be entered in the “Contract Amount” field?

In SIGMA VSS, there must be an entry in the field, $1.00 or $0.00.

12 SIGMA VSS

Portal

N/A In the Sigma Vendor Self Service Portal should the vendor list the Subtotal Items 1-53 from the Schedule B Pricing document?

In SIGMA VSS, $1.00 is adequate for bid submission.

13 SIGMA VSS

Portal

N/A In the Sigma Vendor Self Service Portal should the vendor list the Grand Total Bid Amount from Schedule B Pricing, Column H?

In SIGMA VSS, enter $1.00. Bidders must attach Schedule B Pricing to your proposal response.

14 SIGMA VSS

Portal

N/A In the Sigma Vendor Self Service Portal My Response, Criteria Response area what business type should a respondent choose?

Choose any business types which apply to your company.

15 SIGMA VSS

Portal

N/A In the Sigma Vendor Self Service Portal My Response, Discounts/Comments area if the respondent lists a Quick payment terms discount on Schedule B should the discount be listed in the Discount/Comments area also?

Schedule B Pricing, Instructions Tab, paragraph 3. quick payment discount does not apply to this Contract.

Therefore, in the SIGMA Vendor Self Service Portal My Response, Discounts/Comments area should be left blank.

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