RFP_ 2023CPD2 RTCC Answers.pdf

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Attached to
RFP-2023CPD2 Chamblee Police Department Real Time Crime Center TV Wall and Workstations
Solicitation number
PE-36801-NONST-2023-000000001
Issued by
Dekalb County, Georgia

About this file

This document contains Answers to Questions for RFP- 2023CPD2 RTCC issued by the government agency. The key details are:

The RFP requests products and services for a Real Time Command Center (RTCC), including a 6x2 video wall, eight operator consoles with three displays each, a conference room with a table and 12 chairs, and associated audio/visual equipment. The government agency requires the vendor to provide a redundant video wall processor and controller, as well as inputs from client-furnished PCs, IP cameras, TV sources, and remote users. The video wall content will primarily consist of custom map layers, ALPR tag information, and CAD information. The agency will provide the computers for the workstations. The vendor is responsible for providing the audio/visual equipment, cabling, and rack equipment. The government agency is open to a cloud-based display wall content management solution that meets the RFP requirements.

Pricing and funding details are not explicitly provided in the document. The agency indicates that raised access flooring will be installed in the command center and conference room, and the vendor is not required to provide cable path or tray work. The agency uses Zoom and Microsoft Teams for video conferencing, and the successful vendor will need to integrate with these platforms.

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Other files

File Type Posted
RFP_ 2023CPD2 RTCC.pdf PDF
Chamblee Standard Contract Template.docx DOCX document
RFP_ 2023CPD2 RTCC.docx DOCX document

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Text version

Answers to Ques�ons for RFP- 2023CPD2 RTCC

1. Please confirm the size 23.8' wide x 4.5' height and configura�on 6 columns x 2 rows 55" 700nit seamless displays is as stated "the main video wall of the command center should be comprised of a 6 wide x 2 high configura�on of Barco Unisee 700 55”" Answer: The size is correct

2. Please verify that the eight (8) consoles (worksta�ons) for operators with how many chairs for the Command Center are to be provided with this offer and are not being provided by others?

Answer: Eight Consoles (Work Sta�ons) Eight Chairs for the command center should be included with this offer.

3. Please verify how many client provided and AV provided displays (total mounted on each worksta�on) are required at the eight (8) consoles (worksta�ons) for operators?

Answer: Three per console

4. Please verify that the Conference Room table with 10 chairs, motorized li�s for 10 27" displays are to be provided with this offer and are not being provided by others?

Answer: A conference room table and 12 chairs should be included in this offer. It should be a similar design as the command center’s consoles.

5. How many owner furnished CATV receivers and PCs being used as inputs in the AV system will reside in the server room racks?

Answer: 1 CATV & 1 PC in rack.

6. How many discrete/simultaneous "Streaming" inputs are required in the server room racks?

Answer: Inputs to match the outputs from consoles and devices in server racks.

7. How many owner furnished laptop inputs and PCs being used as inputs in the AV system will reside in the consoles (worksta�ons) of the Command Center?

Answer: Ability to place 2 standard Dell PC desktops & min 850VA UPS in each worksta�on.

8. Will network switches and components not associated with the AV equipment control and distribu�on be provided by others?

Answer: Ethernet connec�on for internet/network accessibility will be provided via standard cat 6 receptacle. NO switches will be provided for A/V component usage.

9. Will Emergency Power Circuits or UPS power (backup in case of an outage) to support the 208V 30-amp PDUs for the AV racks be provided by others?

Answer: No, please provide rack mounted UPS of adequate size to support these components un�l owner supplied emergency generator power can come online.

10. What is the HD Video Conferencing requirement (how many cameras) in the Command Center?

Answer: Zero, Video conferencing will be held in the conference room not the command center.

11. What is the HD Video Conferencing requirement (how many cameras) in the Conference Room?

Answer: One Q-SYS PoE camera for AV-to-USB Bridging. 12x Op�cal Zoom 72-deg horizontal

12. What is the HD Video Conferencing microphone requirement (ceiling, wireless, worksta�on, etc.) in the Command Center?

Answer: Zero, Video conferencing will be held in the conference room not the command center.

13. Is there a requirement of a Wireless Presenta�on System (UC Aidoio Video, Presenta�on via devices with Secure WI-Fi Access) in the Command Center and Conference Room ? What is the HD Video Conferencing BYOD (Bring Your Own Device) requirement in the Command Center and Conference Room?

Answer: Wired HDMI input presenta�on ability in Conference Room.

14. What is the HD Video Conferencing VoIP phone requirement in the Command Center and

Answer: No VoIP phone is requested, have the ability to route audio from video sources to the overhead speakers with the RTCC. Input sources to the audio system include selected worksta�on inputs, HD Video Conferencing, Content PCs, CATV, and Laptops.

15. How many loca�ons in the Command Center for touch panels? Recommend main 27" Touch, and auxiliary 10" for other loca�ons.

Answer: One in the command center and one in the conference room

16. How many discrete/simultaneous inputs from touch screen displays are required in the Command Center?

Answer: 1

17. How many discrete/simultaneous inputs from touch screen displays are required in the

Answer: 1

18. How many auxiliary 85" 98" wall mounted displays are required in the Command Center?

Answer: 98” Slim LED LCD Public Display Monitor

19. What size and how many Displays are required in the Conference Room in addi�on to the 10 27" Displays on li�s in the table?

Answer: Three displays per worksta�on. No displays on the conference room table.

20. Can you provide floor, ceiling and low voltage plans for the Command Center and Conference Room?

Answer: The center is currently being planned, we are looking for raised flooring in the command center and conference room so cables can be run under the raised floor. Low voltage plans will be included in the construc�on RFP.

21. Please verify the Make/Model (Dell, Lenovo, etc.) with display outputs (HDMI, USB C, DisplayPort, etc.) for the Client provided Content PCs?

Answer: The City will provide Dell PC’s for this project.

22. Will access floor ports/floor boxes with cable path be provided by the client at the eight (8) consoles (worksta�ons) for operators in the Command Center and under the table in the Conference Room?

Answer: No, raised access flooring is in the plans for the construc�on of the space. This will not be required by the client in this RFP.

23. Will under the access floor tray or cable path be provided by the client for AV cables in and between the Command Center and Conference Room and Server Room?

Answer: No, raised access flooring is in the plans for the construc�on of the space. This will not be required by the client in this RFP.

24. Will cable path (conduits/sleeves/tray) be provided by the client for AV cables to accessible ceiling areas Answer: This will not be required by the client in this RFP.

25. What is the actual size of the Response Center?

Answer: The room is not currently built out and will be constructed based on feedback from the vendor selected in this RFP. The Dimensions of the room are 64’ x 42’ with 15� ceiling

26. Is there raised access flooring in the Response Center? If not, are there plans to have raised access flooring?

Answer: Yes, raised access flooring is in the plans for the construc�on of the space.

27. Will phone lines be required as part of the installa�on requirements?

Answer: Yes, ethernet as the city currently uses VoIP phone lines

28. Is the City requiring Codec, Teams, Zoom, Webex, etc video conferencing?

Answer: Currently the City uses Zoom and Teams for video conferencing.

29. Are there any other required displays other than the 6x2 display?

Answer: Another Display in the conference room 98” Slim LED LCD Public Display Monitor

30. How many touch panels should have plug-in capabili�es?

Answer: Two

31. How many input Formats and how many for each?

Answer: Video wall will contain ability to connect with PCs in two of the forward consoles which have minimum 2 HDMI outputs each, and 1 CATV & 1 HDMI device in A/V server rack.

• HDMI

• DisplayPort

• DVI

• DSI

• BNC

• Component

• Composite

• S-video

• VGA

32. Who’s responsible for network configura�on on the City’s network?

Answer: InterDev ( City contracted)

33. Where is the desired loca�on of the A/V Racking Equipment as it’s rela�on to the Real Time Response Center?

Answer: Sever Room on the first floor however we can accommodate a small rack room in the command center.

34. Who’s providing the computers for the worksta�ons?

Answer: City will provide the computers.

35. How many monitors per worksta�on?

Answer: Three monitors per worksta�on

36. Will the city benefit from a cloud-based display wall content management solu�on that meets the requirements of this RFP?

Answer: The city will be open to seeing a cloud-based management solu�on that meets the requirements of this RFP.

37. Could the county please provide a copy of the Standard Contract for review?

Answer: The Standard Contract is located in a separate document that has been uploaded along with these answers.

38. There are many different ways to provide a “Redundant” solu�on. This could be a video wall processor with redundant power supplies and hard drives, providing spare processing equipment, or providing a processing system with two, mirrored processors. What does the city mean by “redundant”?

Answer: The video wall processor and controller have different roles in managing a video wall.

The processor is responsible for processing the content and adjus�ng it to fit the configura�on of the video wall, while the controller is responsible for managing the display se�ngs and content.

39. Will you please provide a quan�ty of Audio Inputs to be used for the purpose of the response.

Answer: Inputs from connect computers and police dispatch radios.

40. For the purposes of gaining a supplier comparable response; Please provide a quan�ty of Client furnished PC’s being used as inputs.

Answer: PC’s from two consoles will act as the primary inputs to the video wall.

41. Please provide a brief descrip�on of the display content to be viewed from each of these PC’s;

i.e., 2 displays showing Floorplans and/or custom map layers.

Answer: Customs map layers, ALPR tag informa�on, CAD informa�on. Most of the content will be web-based.

42. What addi�onal sources of visual informa�on are planned to be viewed?

Answer: IP Cameras, TV sources, Remote users, Teams/Zoom

43. For the purposes of gaining a supplier comparable response can you please provide the number of Computers at each console loca�on?

Answer: Up to 2 PC per console loca�on (City Provided)

44. Number displays at each console loca�on.

Answer: Three displays at each console loca�on (Contractor Provided)

File details come from the government source that posted it. Updated .