RFP 19ZA6026R0005 Pest Control Services.pdf

U.S. Embassy Lusaka

Date: 26 April 2026

Dear Prospective Quoter:

Subject: Request for Proposal number: 19ZA6026R0005– Pest Control Services

Enclosed is a Request for Proposals (RFP) for Pest Control Services. If you would like to submit quotation, follow the instructions in Section L of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial proposals, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The Embassy intends to conduct an online pre-quotation conference at the link below; The pre-proposal conference will be held on Wednesday 8 April 2026 at 10:00am (local time) at the URL: Pre-proposal Link Meeting ID: 235 695 182 583 85. Passcode: am6Ww3c9

Proposals are due by Thursday April 30, 2026, by 5pm Local time. No proposals will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your quotation must be submitted electronically to lusaka-procurement@state.gov It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-33

2. Section B, Pricing

3. Section K Representations and Certifications

4. Additional information as required in Section L

5. Proof of SAM Registration. Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102.

Sincerely, Kimberly Verkuilen Contracting Officer

Enclosure:

https://teams.microsoft.com/meet/23569518258385?p=SZp5YdkAjUHoYIdw2n mailto:lusaka-procurement@state.gov https://www.sam.gov/

SECTION A - MODEL CONTRACT

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 350)

RATING PAGE OF PAGES

1 | 82

2. CONTRACT (Proc. Inst. Ident.) NO.

3. SOLICITATION NO.

S-19ZA6026R0005

4. TYPE OF SOLICITATION

[] SEALED BID (IFB)

[x] NEGOTIATED (RFP)

5. DATE ISSUED

03/26/2026

6. REQUISITION/PURCHASE NO.

PR15914795

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than item 7) American Embassy - Lusaka Subdivision 694/Stand 100 Kabulonga Road Ibex Hill, Lusaka

Phone: 02113570000 Fax:

NOTE: In sealed bid solicitation "offer" and "offeror” mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishing the supplies or services in the Schedule will be received at the place specified, in the depository located in until local time .

(hour) (date) CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L. Provision No. 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION CALL:

A. NAME

Kimberly Verkuilen

B. TELEPHONE (NO COLLECT CALLS)

AREA CODE: +260 NUMBER: 357000

EXT: 7244

C. E-MAIL ADDRESS

lusaka-procurement@state.gov

11. TABLE OF CONTENTS

(x) SEC. DESCRIPTION PAGE(S) (x) SEC. DESCRIPTION PAGE(S

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

X A SOLICITATION/CONTRACT FORM 2 X I CONTRACT CLAUSES 25-42

X B SUPPLIES OR SERVICE AND PRICES/COSTS 3-6 PART III - LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACH.

X C DESCRIPTION/SPECS/WORK STATEMENT 7-17 X J LIST OF ATTACHMENTS 43-52

X D PACKAGING AND MARKETING 18 PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE 19-20 X K REPRESENTATIONS, CERTIFICATIONS, AND 53-72

X F DELIVERIES OR PERFORMANCE 21 OTHER STATEMENTS OF OFFERORS

X G CONTRACT ADMINISTRATION 22-23 X L INSTRS., COND., AND NOTICES TO OFFERORS 73-79

X H SPECIAL CONTRACT REQUIREMENTS 24 X M EVALUATION FACTORS FOR AWARD 80-82

OFFER (Must be fully completed by offeror) NOTE: ITEM 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (120 calendar days unless a different period is inserted by the offer) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT SEE 14

(See section I, Clause No 52.232-8)

10 CALENDAR

DAYS %

20 CALENDAR DAYS

30 CALENDAR

DAYS %

CALENDAR DAYS

14. ACKNOWLEDGMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The offeror acknowledges receipt of amendments to the solicitation and related documents) numbered and dated:

15A. NAME CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED

AND ADDRESS

OF OFFEROR

TO SIGN OFFER (Type or print)

15B. TELEPHONE NO. (Include area code)

15C. CHECK IF REMITTANCE

ADDRESS [] IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEM NUMBERED

20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

[ ] 10 U.S.C. 2304(c)( ) [ ] 41 U.S.C. 253(c)( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTRATION BY (If other than Item 7)

CODE

25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print)

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this form, or on the Standard Form 26, or by other authorized official written notice.

NSN 7540-01-152-8064 STANDARD FORM 33 (REV 9-97)

PREVIOUS EDITION NOT USABLE Prescribed by GSA

03/26/2026

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SCOPE OF SERVICES

The Contractor shall provide personnel, supplies and equipment for all pest control services at the U.S Embassy in Lusaka as described in Section C, DESCRIPTION/SPECIFICATIONS/WORK STATEMENT, of this contract.

B.2 TYPE OF CONTRACT

This is an indefinite delivery/indefinite quantity type contract with fixed hourly rates.

The fixed hourly rates shall include wages, overhead, general and administrative expenses, materials (including cost of Workers’ Compensation and War-Hazard Insurance, which shall not be a direct reimbursement), taxes, and profit. The actual amount of work to be performed, the time of such performance, and the location of the property(ies) shall be authorized by firm-fixed price task orders issued by the Contracting Officer.

B.3 PRICES/COSTS

The Government shall use the labor categories and fixed hourly rates per labor category, below, for establishing a firm fixed price for the task orders. Each task order shall be negotiated individually by determining, before work starts, the labor categories and number of hours required, and by multiplying the hourly rates by the number of hours. The Government will make payment in local currency.

B.3.1 VALUE ADDED TAX

VALUE ADDED TAX (VAT). The Government will not reimburse the Contractor for VAT under this contract. The Contractor shall not include a line for VAT on Invoices as the U.S.

Embassy has a tax exemption certificate with the host government.

B.4 BASE PERIOD PRICES (2 June 2026 – 1 June 2027)

LABOR CATEGORY

ESTIMATED

NUMBER OF

TIMES PER YEAR UNIT PRICE

CEILING

AMOUNT TOTAL

(ZMW)

Supply and Apply General Spraying (cockroaches, fleas, flies, and other insects) 50 Supply and Apply Bee Eradication (Per beehive) 20 Termite Control (Drilling and Injection) 50 Snake Extermination 10 Small Animals (Rats, cats etc.) 20

Base Year Total Price

B.4.1 MINIMUM AND MAXIMUM AMOUNTS

During the Base Year of the contract, and during the option year that might be exercised, the United States Government (USG) shall place orders totaling a minimum of Three Thousand (3,000) Zambian Kwacha. This reflects the contract minimum guarantee for each period of performance. The amount of all orders, for base and all option years shall not exceed Three Hundred Thousand (300,000) Zambian Kwacha. This reflects the contract maximum.”

B.5 FIRST OPTION YEAR PRICES (2 June 2027 – 1 June 2028)

NUMBER OF

TIMES PER YEAR UNIT PRICE

CEILING AMOUNT

TOTAL (ZMW)

Supply and Apply General Spraying (cockroaches, fleas, flies, and other insects) 50 Supply and Apply Bee Eradication (Per beehive) 20 Termite Control (Drilling and Injection) 50

B.5.1 MINIMUM AND MAXIMUM AMOUNTS

(3,000) Zambian Kwacha. This reflects the contract minimum guarantee for each period of performance. The amount of all orders, for base and all option years shall not exceed Three

B.6 SECOND OPTION YEAR PRICES (2 June 2028 – 1 June 2029)

NUMBER OF

TIMES PER YEAR UNIT PRICE

CEILING AMOUNT

TOTAL (ZMW)

Supply and Apply General Spraying (cockroaches, fleas, flies, and other insects) 50 Supply and Apply Bee Eradication (Per beehive) 20 Termite Control (Drilling and Injection) 50

B.6.1 MINIMUM AND MAXIMUM AMOUNTS

(3,000) Zambian Kwacha. This reflects the contract minimum guarantee for each period of performance. The amount of all orders, for base and all option years shall not exceed Three

B.7 THIRD OPTION YEAR PRICES (2 June 2029 – 1 June 2030)

NUMBER OF

TIMES PER YEAR UNIT PRICE

CEILING AMOUNT

TOTAL (ZMW)

Supply and Apply General Spraying (cockroaches, fleas, flies, and other insects) 50 Supply and Apply Bee Eradication (Per beehive) 20 Termite Control (Drilling and Injection) 50

B.7.1 MINIMUM AND MAXIMUM AMOUNTS

(3,000) Zambian Kwacha. This reflects the contract minimum guarantee for each period of

B.8 FOURTH OPTION YEAR PRICES (2 June 2030 – 1 June 2031)

NUMBER OF

TIMES PER YEAR UNIT PRICE

CEILING AMOUNT

TOTAL (ZMW)

Supply and Apply General Spraying (cockroaches, fleas, flies, and other insects) 50 Supply and Apply Bee Eradication (Per beehive) 20 Termite Control (Drilling and Injection) 50

B.8.1 MINIMUM AND MAXIMUM AMOUNTS

(3,000) Zambian Kwacha. This reflects the contract minimum guarantee for each period of

B.9 GRAND TOTAL

Base Year Price First Option Year Price Second Option Year Price Third Option Year Price Fourth Option Year Price

GRAND TOTAL

SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 INTRODUCTION

This contract is part of a comprehensive Integrated Pest Management (IPM) program for U.S Embassy in Lusaka, Zambia. IPM is a planned program for long-term pest suppression.

The IPM program is based on the implementation of three critical elements:

1. habitat modification to reduce pest prevalence.

2. self-help measures; and,

3. use of professional-use pesticides.

This contract is for recurring entomological and pest control services at U.S Embassy Lusaka, Zambia. The Contracting Officer shall issue task orders identifying the buildings and/or sites requiring pest control. The work shall be accomplished in a manner which conforms to the intent of all applicable Department of State (DOS) safety, health, and environmental policies, standards and regulations. The Contractor shall recognize and take all precautions against the documented dangers of pesticide application. The Contractor shall perform the work in a manner effective for controlling pests, causes no contamination to other parts of the property and environs. The Contractor shall not endanger any of the property occupants or workers; and shall leave the areas safe for re-occupancy.

C.2 GENERAL SCOPE OF WORK

The Contractor shall adequately suppress indoor populations of rats, mice, cockroaches, ants, flies, stinging insects, moths, mosquitoes, or any other arthropod pests not specifically excluded from the contract. Populations of these pests that are located outside of the specified buildings, but within the property boundaries of the buildings shall be included. Services shall also include control of insects and fungi, which can cause damage to outdoor ornamentals, plants, and turf.

The contract shall also include indoor and outdoor populations of subterranean termites, non-subterranean termites, wood-boring beetles, fungi, and other wood-destroying organisms, which destroy and weaken structural components of Government buildings. The Contractor shall control these pest categories inside of buildings where they appear on an incidental or infrequent basis.

Structural modifications for pest control, including the application of caulk and other sealing materials are encouraged. Individual delivery orders may include requirements for their use.

C.3 DEFINITIONS AND REGULATIONS

C.3.1 DEFINITIONS

The following terms as used in this contract are hereby defined as follows:

Aerosol: A system consisting of solid or liquid particles suspended in air.

Clean or Decontaminate: To remove thoroughly pesticide residue from surfaces. To accomplish this, refer to the pesticide manufacturer's recommendations for cleaning and decontamination.

Contractor: The Pest Control Contractor

COR: Contracting Officer's Representative.

DAPU: Department-authorized professional-use pesticides that are listed on Table 2 of the Department’s Integrated Pest Management Program document or others that have been authorized (by A/FBO/OPS/SAF SHEM) for a specific application. These pesticides are also listed in Exhibit 2 of Section J.

DOS: Department of State

Emulsifiable Concentrates: Emulsifiable concentrates permit chemicals which do not dissolve in water, to be suspended in water with water as the extending or diluting material. This is accomplished by dissolving the toxicant in its usual solvent and adding an emulsifying agent to make it possible for small droplets of the solvent, carrying the toxicant to remain dispersed, throughout the water. The emulsion contains water, solvent, pesticide, and emulsifier.

EPA: The U.S. Environmental Protection Agency.

Fumigation: The act of introducing a toxic chemical in an enclosed area in such a manner that it disperses quickly and acts on the target organism in the gaseous or vapor state.

Integrated Pest Management (IPM) Program: IPM is a written, planned program for long-term pest control that employs habitat modification to reduce the prevalence of pests, self-help measures such as traps and consumer pesticides, and, as a last resort, professionally applied Department-authorized pesticides (DAPUs).

Label/ Labeling: All printed material included with a pesticide product that describes how the pesticide may be used and provides directions and precautions. This material may include multiple pages of information in the form of a separate booklet enclosed with the pesticide. All this information comprises the labeling which users must legally follow.

Log: An official record of all activities that occurred during the term of the contract and identifying the various work locations, Contractor personnel, and other pertinent information.

Monitoring: The process of visually inspecting a specific application of pesticide(s) to determine the proper use and adherence to the labeled instructions as well as general safety precautions.

MSDS: Material safety data sheet that lists hazardous ingredients in a chemical product, such as a pesticide, and provides guidance on safety precautions.

Pest Control Activities: All activities from initiation of work area preparation through successful treatment of the target pest identified within the Initial Inspection Report.

Pest Control Plan (PCP): The Contractor shall develop a written Pest Control Plan after the initial site inspection and submit such plan to the COR for approval. This Plan shall propose measure to reduce the existing pest population and prevent future infestations. Section J, Exhibit 1, contains a model Pest Control Plan form.

Pest Control Technicians: Throughout the contract's performance, all personnel providing on-site pest control services must meet the requirements of the host country for training, registration, or certification.

POSHO: Post Occupational Safety and Health Officer.

Supervisor: An on-site Supervisor and an alternate shall have the Contractor's authority to act on matters pertaining to the performance of services required under this contract. This individual shall ensure safety and carry out coordination and continuity of the program routine. The on-site Supervisor and alternate shall both have a working knowledge of this contract; the PCP; and Service Schedule for each of the properties. Additionally, the on-site Supervisor and alternate must both be certified as required by the laws and regulations of the host country.

Work Area: The area where a pesticide is being applied. This includes any areas adjacent to which building occupants could be exposed to the pesticide(s) being applied.

C.3.2 DOS POLICIES, REGULATIONS, AND STANDARDS

The Department of State Safety, Health, and Environmental Management Resource Guide is incorporated by reference and made part of the specifications.

Requirements include adherence to work practices and procedures stated in applicable codes and regulations. Requirements include obtaining permits, licenses, inspections, releases and similar documentation, as well as payments, statements and similar requirements associated with codes and regulations.

The Department of State (DOS) and other U.S. Government policies, regulations, and standards listed elsewhere in this contract by reference are made a part of this contract.

Contractor Responsibility: The Contractor shall assume full responsibility and liability for the compliance with all applicable DOS policies, regulations, and standards in their most current form. The Contractor shall hold the U.S. Government and its representatives harmless for failure to comply with any applicable work, hauling, disposal, safety, health or other regulations on the part of the Contractor, their employees, or subcontractors.

C.4 SPECIFIC TASKS

C.4.1 TASK 1 - INITIAL INSPECTION

The Contractor shall conduct a thorough, initial inspection of the property or site when specified in the task order. The purpose of the initial inspection is for the Contractor to:

• verify site conditions;

• identify the insect or organism to be controlled;

• identify problem areas;

• identify any equipment, structural features, or management practices that are contributing to pest infestations; and,

• develop a Pest Control Plan.

The Contractor shall coordinate access to building space with the Contracting Officer's Representative (COR). The COR will inform the Contractor of any restrictions or areas requiring special scheduling.

C.4.2 TASK 2 - DEVELOP A PEST CONTROL PLAN

Before starting performance, the Contractor shall submit to the COR a Pest Control Plan for each property or site identified in the Task Order within one (1) day following the initial inspection. Upon receipt of the Pest Control Plan, the COR will render a decision regarding its acceptability within two (2) days. The Contractor shall be on site to initiate service within one

(1) day following notice of approval. If aspects of the Pest Control Plan are incomplete or disapproved, the Contractor shall have two (2) days to submit revisions.

The Pest Control Plan shall consist of the following parts:

1. Proposed methods for control, including name of any pesticide(s) to be used, specimen labels and Material Safety Data Sheets (MSDS sheets) for all pesticides proposed to be used. The Contractor shall include a list of brand names of rodent bait boxes and any other control devices or equipment.

2. Methods to be used to ensure the safety of building occupants and visitors to the site.

3. A description of the pest problem and any structural or operational changes that would facilitate the pest control effort.

4. A list identifying the on-site person(s) who will be performing the pest control work. All pertinent information regarding their qualifications, experience, and training must also be provided.

5. A copy of any local license, if applicable, for every Contractor's representative who will be performing on-site service under this contract.

6. A proposal for the work identified in the task order. The proposal shall include types and quantities of labor at the fixed rates set forth in Section B.

It shall be the Contractor's responsibility to carry out work according to the approved Pest Control Plan for each property or site. The Contractor shall obtain the concurrence of the COR prior to implementing any changes to the approved Pest Control Plan, including additions or replacements to the pesticide list and to on-site service personnel.

NOTE: All pesticides used by the Contractor must be authorized by the Department.

Department-authorized professional-use pesticides (DAPU) are found in Exhibit 2. (See

Exhibit 2, Department-Authorized EPA-Registered Professional-Use Pesticides for Common Pests). Use of non-chemical pesticides is encouraged. Consult the SHEM website for the most current version of all Exhibits in this model.

C.4.3 TASK 3 - APPLY PESTICIDE

General

The Contractor shall not apply any pesticide product unless it is included in the Pest Control Plan and approved in writing by the COR. As a general rule, the Contractor shall not apply pesticides in any area unless the Contractor's inspections indicate the presence of pests in that specific area, inside or outside the premises - in any room, closet, hallway, stairwell, court, driveway, planting bed, and similar locations.

The Contractor shall deliver all materials and supplies to the site in the original unopened containers bearing the name of the manufacturer and details for proper mixing, application, storage and disposal.

The Contractor shall apprise all workers, supervisory personnel, and any other contractors who will be at the work site of the seriousness of the hazard and of proper work procedures, which must be followed.

The Contractor shall coordinate any and all pesticide use and activities with the COR before actual application. If the COR is not the POSHO, the COR will receive the approval of the POSHO before instructing the Contractor to begin application. The COR shall obtain copies of the Material Safety Data Sheets and pesticide labeling and provide them to the Contractor for the pesticides being used so that protective measures and/or spills may be properly addressed.

The COR shall provide the Contractor with the following:

- Access to all identified areas for pest control, and

- Water and electricity from outside of the work area. The Contractor shall be responsible for the tie-ins to these services.

- A designated space for the Contractor to park vehicles necessary to perform the work, if required.

- The name and phone number of at least one building authority who can be contacted 24 hours a day, if other than the COR.

Insect Control

Pesticide Products and Use: When a professional pesticide must be used for adequate control, the Contractor shall apply an appropriate Department-authorized professional-use pesticide and comply with all instructions and precautions noted on the specimen label as well as Department specifications, which are a subset of the labeling.

The Contractor shall apply pesticides according to the label and Department specifications (refer to the Department’s Integrated Pest Management Program document). All https://usdos.sharepoint.com/sites/OBO-SHEM/SitePages/Integrated-Pest-Management.aspx?xsdata=MDV8MDJ8RG9ib3NvdmFWQHN0YXRlLmdvdnw1YzUwYzIyNDY5Mzg0ZWEzZDE3YzA4ZGQzNjU3ZGVmNXw2NmNmNTA3NDVhZmU0OGQxYTY5MWExMmIyMTIxZjQ0YnwwfDB8NjM4NzI2NDczMjA0OTY3MTI0fFVua25vd258VFdGcGJHWnNiM2Q4ZXlKRmJYQjBlVTFoY0draU9uUnlkV1VzSWxZaU9pSXdMakF1TURBd01DSXNJbEFpT2lKWGFXNHpNaUlzSWtGT0lqb2lUV0ZwYkNJc0lsZFVJam95ZlE9PXwwfHx8&sdata=ZTZlR2Vabi92eHdZcWdCZHYzR2x5MjhjQkY5NjVleWtkSVNrK3g2Q1pDYz0%3d pesticides used by the Contractor must be registered and authorized by the Department. The contractor’s transport, handling, and use of all pesticides shall be in strict accordance with the manufacturer's label instructions; all applicable U.S. Federal laws and regulations; and any applicable international or host country laws and regulations.

The Contractor shall minimize the use of liquid pesticide applications wherever possible.

For example, as a general rule, the contractor shall apply pesticide formulations only as spot and/or crack, and crevice treatments with application devices specifically designed or modified for this purpose.

• "Crack and crevice treatment" is defined as an application in which the stream of pesticide is never visible. Small amounts of insecticides are applied into cracks and crevices in which insects hide or through which they may enter buildings. Such openings commonly occur at expansion joints, between different elements of construction, and between equipment and floors. These openings may lead to voids such as hollow walls, equipment legs and bases, conduits, motor housing, junction or switch boxes.

• “Spot applications” are limited to areas in which insects are likely to occur, but which will not be in contact with food or utensils and will not ordinarily be contacted by workers. These areas may occur on floors, walls, and bases or undersides of equipment.

For this purpose, a “spot” will not exceed 3 square feet.

The Contractor shall restrict application of pesticide liquid, aerosol, or dust to exposed surfaces, and pesticide space sprays (including fogs, mist, and ultra-low volume applications), to unique situations where no alternative measures are practical. Special authorization will be required from the COR.

If the proposed pesticide is not already authorized in the Department’s Integrated Pest Management Program document, the Contractor must submit a written request for authorization to the COR before applying the pesticide. The COR shall render a decision regarding the treatment before its application. The Contractor shall take all necessary precautions to ensure tenant and employee safety, and all necessary steps to ensure the containment of the pesticide to the site of application. Other than spot or crack and crevice treatments, the Contractor shall make no applications of professional-use pesticides while tenant occupants are present.

Rodent Control

Pesticide Products and Use: Mechanical or sticky traps are the preferred method of rodent population reduction. In exceptional circumstances, when rodenticides are deemed essential for adequate rodent control inside and/or outside occupied buildings, the Contractor shall obtain the approval of the COR prior to making any interior rodenticide treatment.

All rodenticides, regardless of packaging, shall be placed either in locations not accessible to children, pets, wildlife, and domestic animals, or in EPA-approved tamper-resistant bait boxes.

The Contractor shall:

1. Place all bait boxes shall out of the general view, in locations where they will not be disturbed by routine operations.

2. Securely lock or fasten shut the lids of all bait boxes.

3. Securely attach or anchor to the floor all bait boxes to the floor, ground, wall, or other surface, so that the box cannot be picked up or moved.

4. Place bait in the baffle-protected feeding chamber of the box and never in the runway of the box.

5. Label all bait boxes with the Contractor's business name and address and dated at the time of installation and each servicing.

As a general rule, rodenticide application outside buildings shall target the direct treatment of rodent burrows wherever feasible. The Contractor shall be responsible for notifying the COR about the location of all rodent burrows on the premises that must be filled. The Contractor shall also be responsible for removing rodent carcasses.

The Contractor shall not store any pesticide product or container on Government property.

C.4.4 TASK 4 - INSPECTION AND ACCEPTANCE

After the Contractor notifies the COR that the service has been provided, the COR shall visually inspect the work area/treated area. If the work is not satisfactory, the COR shall advise the Contractor in writing. The COR shall repeat the inspection when assured that the work has been completed. The COR shall periodically conduct an unannounced site visit to observe and ensure that the Contractor is implementing all requirements specified in the Pest Control Plan.

When the work has been satisfactorily completed, the COR shall certify acceptance on the OF-127, Receiving and Inspection Report.

C.4.5 TASK 5 - CLEAN-UP OF AREA

Upon final acceptance by the COR, the Contractor shall remove temporary protective measures, tarps placed up for fumigation, and facilities installed for work by the Contractor. The contractor shall remove any warning placards.

The Contractor shall remove all tools, equipment and supplies from the work area. The contractor shall not leave behind pesticides, empty pesticide containers or equipment used for pesticide application in the work area.

The work area shall be free of dirt and/or debris when the project is complete. The contractor shall patch and cover all holes drilled by the Contractor with standard construction materials.

The Contractor shall comply with the Department of State's cleaning and safety regulations. The Contractor shall not:

- Burn waste materials.

- Bury debris or excess materials.

- Allow volatile, harmful or dangerous materials to enter the drainage system.

C.4.6 OTHER REQUIREMENTS

Manner and Time to Conduct Service

The Contractor shall perform routine pest control services that do not adversely affect tenant health or productivity during the regular hours of operation in buildings. When it is necessary to perform work outside of the regularly scheduled hours set forth in the Pest Control Plan, the Contractor shall notify the COR at least one day in advance.

Safety Precautions

The Contractor shall observe all safety precautions throughout the performance of this contract and be prepared to clean up any pesticide spills. The Contractor shall provide for proper protection of applicators in accordance with label instructions and local country safety and health requirements. Certain areas within some buildings may require special instructions for persons entering the building. The COR will explain any restrictions associated with these special areas.

The Contractor shall adhere to these restrictions and incorporate them into the Pest Control Plan for the specific building or site.

The Contractor shall take appropriate continuous measures as necessary to protect all building occupants from the hazard of exposure to pesticides. The Contractor shall assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel during the execution of work and shall hold the Government harmless for any action on its part or that of its employees or subcontractors that results in illness or death.

Insurance

The Contractor shall submit a certificate of comprehensive general liability insurance including bodily injury, personal injury, premises/operations, independent contractors, products and completed operations, contractual liability and broad form property damage. The insurance shall include a specific endorsement for the extension of coverage to Pest Control and pesticide applications. The State Department shall be shown on the certificate as an "additional insured".

A copy of the policy shall be provided with any Certificate of Insurance. The certificate shall further provide that the State Department be given thirty (30) days prior notice of cancellation or any change in coverage. Minimum acceptable liability coverage is:

$100,000 Combined Single Incident Limit for Bodily Injury and Property Damage, and

$20,000 Bodily Injury and Property Damage (each occurrence)

If umbrella excess coverage is used to satisfy these limits, the certificate of insurance shall indicate that it is following the Primary Policy.

Contractor Personnel

All Contractor personnel providing on-site pest control service must meet local requirements in the host country where service is actually performed, for training, registration, or certification as may be required by the local laws of the host country. Unqualified individuals shall not be permitted to provide service under the terms of this contract. In addition, all applicators must review, understand and abide by the pesticide labeling instructions and Department-authorized uses, which are a subset of the labeling instructions.

The COR may request removal of any Contractor personnel from the work site for cause, such as inappropriate behavior, unfit persons not skilled in the work, or lack of appropriate equipment or materials. The Government shall not be responsible for the cost of returning or replacing this person at the work site.

Contractor Use of Premises

The Contractor shall confine operations to the areas specified in this contract. The contractor shall not disturb portions of the site beyond areas in which work is indicated.

The Contractor shall conform to the Post's security rules and regulations affecting the work while engaged in pesticide application or regarding personal behavior.

The Contractor shall keep existing driveways and entrances serving the premises clear and available to Post personnel and the public at all times.

The Contractor shall not unreasonably encumber the site with materials or equipment.

The Contractor shall take all necessary precautions to protect the building or site and its occupants during the application of pesticides. The COR shall provide the occupant(s) of the property(ies) to be treated with a notice of pesticide precautions focusing on whether premises should be vacated and the applicable re-entry requirements. A notification form from M/DGP/MED/EHPM is included as Exhibit 3 in Section J of this contract.

Owner Occupancy

The Government shall occupy the portions of the buildings not affected by the pest control operations during the period of application. The Contractor shall cooperate fully with the COR to minimize conflicts and to facilitate occupant's usage. The Contractor shall perform the work so as to interfere with Post operations as little as possible.

Reporting Accidents

The Contractor shall prepare and submit to the COR and the POSHO reports of significant accidents on site. The Contractor shall record and document data and actions taken in accordance with industry standards as well as provide in writing measures to mitigate or prevent future occurrence where feasible. For this purpose, a significant accident is defined to include events where personal injury is sustained, property loss is sustained, or where the event posed a significant threat of loss of property or personal injury.

Unusual Conditions

When an unusual condition of the property or site is discovered during work (e.g., pesticide leaks on the interior of foundations, or any pesticide application which may contaminate a building or overexpose an occupant), the Contractor shall stop work immediately and advise the COR. The Contractor shall follow with a special written report, if deemed necessary by the COR.

Emergencies

The Contractor shall discuss emergency service issues with the COR or other Post personnel to reach a common understanding as to fire, ambulance, or other agencies that service the abatement work site in case of an emergency. The Contractor shall post in the work area the telephone numbers and locations of emergency services including, but not limited to, fire, ambulance, doctor, and hospital.

Any Contractor personnel at the work site shall notify emergency service agencies if necessary.

SECTION D - PACKAGING AND MARKING

- RESERVED -

SECTION E - INSPECTION AND ACCEPTANCE

E.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

CLAUSE TITLE AND DATE

52.246-4 INSPECTION OF SERVICES – FIXED-PRICE (AUG 1996)

52.246-14 INSPECTION OF TRANSPORTATION (APR 1984)

E.2. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP). This plan is designed to provide an effective surveillance method to promote effective contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor contractor performance, advise the contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Performance Objective PWS Para Performance Threshold Services.

Performs all pest management services set forth in the performance work statement

(PWS)

C.1 thru C.4 All required services are performed, and no more than two

(2) customer complaints is received per month

E.2.1 SURVEILLANCE. The COR will receive and document all complaints from

Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.2.2 STANDARD. The performance standard is that the Government receives no more than two (2) customer complaints per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed-Price, August 1996), if any of the services exceed the standard.

E.2.3 PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

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(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available.

The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

SECTION F - DELIVERIES OR PERFORMANCE

F.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

CLAUSE TITLE AND DATE

52.242-15 STOP-WORK ORDER (AUG 1989)

52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

F.2 PERIOD OF PERFORMANCE

F.2.1. The contract shall be effective on the date of the Contracting Officer's signature and shall remain in effect until the end of the last option year.

F.2.2. The Government may extend this contract under FAR 52.217-9, Option to Extend the Term of the Contract, which also specifies the total potential duration of the contract, or FAR 52.217-8.

F.3 DELIVERY SCHEDULE

To be shown on Task Orders.

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SECTION G - CONTRACT ADMINISTRATION DATA

G.1 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

G.1.1. 652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR)

(AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR).

Such designation(s) shall specify the scope and limitations of the authority so delegated;

provided that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer and this authority is delegated in the designation.

(b) The COR for this contract is the Gardening Foreman.

G.1.2 DUTIES

The COR is responsible for inspection and acceptance of services. These duties include review of Contractor invoices, including the supporting documentation required by the contract. The COR may provide technical advice, substantive guidance, inspections, invoice approval, and other purposes as deemed necessary under the contract.

G.2 SUBMISSION OF INVOICES

The Contractor shall submit invoices in an original and three (3) copies to the Contracting Officer's Representative (COR) at the following address (designated payment office only for the purpose of submitting invoices):

Financial Management Office U.S Embassy Lusaka Subdivision 694/ Stand 100 Ibex Hill, Lusaka Zambia Email: Lusakainvoices@state.gov

G.3 RECORDKEEPING REQUIREMENTS

The Contractor and the COR shall both maintain a complete and accurate pest management file. The file shall contain as a minimum, the following items:

- A copy of the PCP for each property, including all of the attachments (i.e., labels, Material Safety Data Sheets, and local license).

- The Government's copies of all task orders issued under this contract, and all inspection reports completed by the COR (OF-127). The Government will supply these forms to advise the Contractor of service requests and to document the performance of all work.

- Contractor's Service Report forms, documenting arrival and departure time of the Contractor's representative performing the service, and all information on pesticide application required by statute. These report forms may incorporate all of the pest surveillance data.

- Documentation of any complaints from Post personnel or unusual incidents which may have taken place during the visit to the site or pesticide application.

G. 4. VALUE ADDED TAX

VALUE ADDED TAX (VAT). The Government will not reimburse the Contractor for VAT under this contract. The Contractor shall not include a line for VAT on Invoices as the U.S.

Embassy has a tax exemption certificate with the host government.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 ISSUANCE OF TASK ORDERS

(a) The Government shall authorize work only through the issuance of task orders executed by the Contracting Officer. The Government shall establish task orders on a firm fixed-price basis and shall be modified solely by a written modification executed by the Contracting Officer.

(b) The contractor shall perform only those services specifically authorized in the individual task orders issued under this contract. The Contractor shall complete all work and services under this contract within the period of performance specified in the task orders.

H.2 GOVERNMENT FURNISHED PROPERTY

(a) The Government will not make available to the Contractor any Government-furnished property except as stated in an individual task order.

(b) The Contractor shall provide all materials, supplies and equipment and shall remain the property of the Contractor. The Contractor shall remain fully responsible for the removal as well as the packing and crating of any remaining materials, supplies or equipment from the post at the conclusion of the service.

H.3 ORDERING OFFICIAL

The designated ordering individual for this contract is the Contracting Officer under FAR 52.216-18.

H.4 CERTIFICATE OF INSURANCE

The Contractor shall furnish to the Contracting Officer a current certificate of insurance as evidence of the insurance required. In addition, the Contractor shall furnish evidence of a commitment by the insurance carrier to notify the Contracting Officer in writing of any material change, expiration or cancellation of any of the insurance policies required not less than thirty

(30) days before such change, expiration or cancellation is effective. When coverage is provided by self-insurer, the Contractor shall not change or decrease the coverage without the Contracting Officer's approval.

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

CLAUSE TITLE AND DATE

52.202-1 DEFINITIONS (JUN 2020)

52.203-3 GRATUITIES (APR 1984)

52.203-5 COVENANT AGAINST CONTINGENT FEES (MAY 2014)

52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE

GOVERNMENT (JUN 2020)

52.203-7 ANTI-KICKBACK PROCEDURES (JUN 2020)

52.203-8 CANCELLATION, RESCISSION, AND RECOVERY OF FUNDS FOR

ILLEGAL OR IMPROPER ACTIVITY (MAY 2014)

52.203-10 PRICE OR FEE ADJUSTMENT FOR ILLEGAL OR IMPROPER

ACTIVITY (MAY 2014)

52.203-12 LIMITATION ON PAYMENTS TO INFLUENCE CERTAIN FEDERAL

TRANSACTIONS (JUN 2020)

52.203-13 CONTRACTOR CODE OF BUSINESS ETHICS (NOV 2021)

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS (NOV

2023)

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS OR STATEMENTS (JAN 2017)

52.204-9 PERSONAL VERIFICATION OF CONTRACTOR PERSONNEL

(JAN 2011)

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52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST TIER

SUBCONTRACT AWARDS (JUN 2020)

52.204-13 SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

52.204-18 COMMERCIAL AND GOVERNMENT ENTITY CODE

MAINTENANCE (AUG 2020)

52.204-19 INCORPORATION BY REFERENCE OF REPRESENTATIONS AND

CERTIFICATIONS (DEC 2014)

52.204-23 PROHIBITION ON CONTRACTING FOR HARDWARE, SOFTWARE,

AND SERVICES DEVELOPED OR PROVIDED BY KASPERSKY

LAB ENTITIES (DEC 2023)

52.204-25 PROHIBITION ON CONTRACTING FOR CERTAIN

TELECOMMUNICATION AND VIDEO SURVEILLANCE SERVICES

OR EQUIPMENT (NOV 2021)

52.204-27 PROHIBITION ON A BYTEDANCE COVERED

APPLICATION (JUN 2023)

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED,

SUSPENDED, PROPOSED FOR DEBARMENT OR VOLUNTARILY

EXCLUDED (JAN 2025)

52.209-9 UPDATES OF PUBLICLY AVAILABLE INFORMATION

REGARDING RESPONSIBILITY MATTERS (OCT 2018)

52.210-1 MARKET RESEARCH (NOV 2021)

52.215-2 AUDIT AND RECORDS – NEGOTIATION (JUN 2020)

52.215-8 ORDER OF PRECEDENCE--UNIFORM CONTRACT FORMAT

(OCT 1997)

52.215-11 PRICE REDUCTION FOR DEFECTIVE CERTIFIED COST OR

PRICING DATA – MODIFICATIONS (JUN 2020)

52.215-13 SUBCONTRACTOR CERTIFIED COST OR PRICING DATA –

MODIFICATIONS (JUN 2020)

52.215-14 INTEGRITY OF UNIT PRICES (NOV 2021)

52.215-21 REQUIREMENTS FOR COST OR PRICING DATA OR

INFORMATION OTHER THAN COST OR PRICING DATA—

MODIFICATIONS (NOV 2021)

52.222-19 CHILD LABOR – COOPERATION WITH AUTHORITIES AND

REMEDIES (MARCH 2026)

52.222-50 COMBATING TRAFFICKING IN PERSONS (OCT 2025)

52.223-3 HAZARDOUS MATERIAL IDENTIFICATION AND MATERIAL

SAFETY DATA (FEB 2021)

52.224-3 PRIVACY TRAINING (JAN 2017)

52.225-5 TRADE AGREEMENTS (NOV 2023)

52.225-13 RESTRICTIONS ON CERTAIN FOREIGN PROCUREMENTS

(FEB 2021)

52.225-14 INCONSISTENCY BETWEEN ENGLISH VERSION AND

TRANSLATION OF CONTRACT (FEB 2000)

52.225-19 CONTRACTOR PERSONNEL IN A DESIGNATED OPERATIONAL

AREA OR SUPPORTING A DIPLOMATIC MISSION OUTSIDE THE

UNITED STATES (MAY 2020)

52.226-8 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT

MESSAGING WHILE DRIVING (MAY 2024)

52.228-3 WORKERS’ COMPENSATION INSURANCE (DBA) (JUL 2014)

52.228-4 WORKERS COMPENSATION AND WAR-HAZARD INSURANCE

OVERSEAS (APR 1984)

52.228-5 INSURANCE-WORK ON A GOVERNMENT INSTALLATION

(JAN 1997)

52.229-6 TAXES - FOREIGN FIXED-PRICE CONTRACTS (FEB 2013)

52.232-1 PAYMENTS (APR 1984)

52.232-7 PAYMENTS UNDER TIME AND MATERIALS AND

MATERIALS/LABOR HOUR CONTRACTS (NOV 2021)

52.232-8 DISCOUNTS FOR PROMPT PAYMENT (FEB 2002)

52.232-11 EXTRAS (APR 1984)

52.232-17 INTEREST (MAY 2014)

52.232-18 AVAILABILITY OF FUNDS (APR 1984)

52.232-24 PROHIBITION OF ASSIGNMENT OF CLAIMS (MAY 2014)

52.232-25 PROMPT PAYMENT (JAN 2017)

52.232-32 PERFORMANCE-BASED PAYMENTS (APR 2012)

52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR

AWARD MANAGEMENT (OCT 2018)

52.232-34 PAYMENT BY EFT – OTHER THAN SAM (JULY 2013)

52.232-40 PROVIDING ACCLERATED PAYMENTS TO SMALL BUSINESS

SUBCONTRACTORS (MAR 2023)

52.233-1 DISPUTES (MAY 2014)

52.233-3 PROTEST AFTER AWARD (AUG 1996)

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM

(OCT 2004)

52.237-2…