RFP 190000001266 - Statewide Fingerprinting Services 3-26-2019 - Track Changes.docx

Bidder must enter company name here

STATE OF MICHIGAN

Department of Technology, Management and Budget—Procurement

Fingerprinting Services - Statewide Request for Proposal No. 190000001266

Solicitation Manager Name: Sarah Walter Direct Phone: 517-256-4237 Email: WalterS6@michigan.gov Main Phone: 1-855-MI-PURCH 1-855-647-8724

This is a Request for Proposal (RFP) for:

Applicant Fingerprinting Services with data interface capabilities to the end using agency, for current and new hire employees for Statewide use.

RFP Timeline

Anticipated date State will post answers to bidder questions on www.michigan.gov/SIGMAVSS

3/26/2019

*A bidder’s proposal received at 3:00:01 p.m. Eastern is late and subject to disqualification.

This RFP is subject to change. Check www.michigan.gov/SIGMAVSS for current information.

PROPOSAL INSTRUCTIONS

1. PROPOSAL PREPARATION. The State recommends reading all RFP materials prior to preparing a proposal, particularly these Proposal Instructions and the Vendor Questions Worksheet. Bidders must follow these Proposal Instructions and provide a complete response to the items indicated in the table below. References and links to websites or external sources may not be used in lieu of providing the information requested in the RFP within the proposal. Include the bidder’s company name in the header of all documents submitted with your proposal.

RFP Structure and Documentation

2. CONTACT INFORMATION FOR THE STATE. The sole point of contact for the State concerning this RFP is listed on the Cover Page. Contacting any other State personnel, agent, consultant, or representative about this RFP may result in bidder disqualification.

3. QUESTIONS. Bidder questions about this RFP must be submitted to the Solicitation Manager at: WalterS6@Michigan.gov no later than the time and date specified on the Cover Page. In the interest of transparency, only written questions are accepted. Answers to questions will be posted on www.michigan.gov/SIGMAVSS. Submit questions using the format below; a Microsoft Excel format or similar is suggested.

4. MODIFICATIONS. The State may modify this RFP at any time. Modifications will be posted on www.michigan.gov/SIGMAVSS . This is the only method by which the RFP may be modified.

5. DELIVERY OF PROPOSAL.

Electronic – The bidder must submit its proposal, all attachments, and any modifications or withdrawals electronically through www.michigan.gov/SIGMAVSS. The price proposal should be saved separately from all other proposal documents. The bidder should submit all documents in a modifiable (native) format (examples include, but are not limited to: Microsoft Word or Excel and Google Docs or Sheets). In addition to submitting documents in a modifiable format, the bidder may also submit copies of documents in PDF. Bidder’s failure to submit a proposal as required may result in disqualification. The proposal and attachments must be fully uploaded and submitted prior to the proposal deadline. Do not wait until the last minute to submit a proposal, as the SIGMA VSS system requires the creation of an account and entry of certain information, in addition to uploading and submitting the materials. The SIGMA VSS system will not allow a proposal to be submitted after the proposal deadline identified in the Cover Page, even if a portion of the proposal has been uploaded.

Questions on how to submit information or how to navigate in the SIGMA VSS system can be answered by calling (517) 373-4111 or (888) 734-9749.

6. MANDATORY MINIMUM REQUIREMENTS.

To avoid disqualification, the bidder must provide documentation to support the following in Schedule A, Statement of Work, Section 1.1:

A. Data Interface capable with the Michigan State Police (MSP) Automated Fingerprint Identification System (AFIS) at the time of bid submission B. Data Interface capable with the State of Michigan’s Licensing and Regulatory Affairs (LARA) Unique ID# and the Michigan State University (MSU) Michigan Workforce Background Check System at the time of bid submission C. Bidder must meet the Federal Bureau of Investigation (FBI) Electronic Biometric Transmission Specifications (EBTS) and the Michigan State Police’s EBTS D. Bidder must use Michigan State Police (MSP) API (Automated Print Identification) approved Live Scan equipment. The State will verify the Bidder’s certification with the FBI.

a. Please refer to Schedule G – for a list of approved Livescan fingerprint collection equipment.

Please Note: Requirements C & D must be completed, and functional by May 1, 2020 to provide no interruption service to the State of Michigan. Bid submission must contain MSP, API, approved Live Scan equipment to be considered.

Only proposals meeting the mandatory minimum requirements will be considered for evaluation.

7. EVALUATION PROCESS. If all mandatory minimum requirements are met, the State will evaluate each proposal based on the following factors:

Proposals receiving 80 technical evaluation points or more technical evaluation points will have pricing evaluated and considered for award.

The State may utilize all bidder information, without regard to a proposal’s technical score, to determine fair market value for goods or services sought. The State is not obligated to accept the lowest price proposal. If applicable, the State’s evaluation will include consideration of a bidder’s qualified disabled veteran (QDV) status under MCL 18.1261(8). Additional information on the QDV preference is available at: https://www.michigan.gov/dtmb/0,5552,7-358-82550_85746_48677-412612--,00.html.

The State strongly encourages strict adherence to the Contract Terms. The State reserves the right to deem a bid non-responsive for failure to accept the Contract Terms. Nevertheless, the bidder may submit proposed changes to the Contract Terms in track changes (i.e., visible edits) with an explanation of the bidder’s need for each proposed change. Failure to include track changes with an explanation of the bidder’s need for the proposed change constitutes the bidder’s acceptance of the Contract Terms. General statements, such as that the bidder reserves the right to negotiate the terms and conditions, may be considered non-responsive.

The State may conduct an on-site visit to tour and inspect the bidder’s facilities; require an oral presentation of the bidder's proposal; conduct interviews, research, reference checks, and background checks; and request additional price concessions at any point during the evaluation process.

8. NOTICE OF DEFICIENCY. The State reserves the right to issue a Notice of Deficiency to bidders if the State determines after the proposal deadline that a portion of the RFP was deficient, unclear, or ambiguous. Failure to respond to a Notice of Deficiency timely may be cause for disqualification.

9. CLARIFICATION REQUEST. The State reserves the right to issue a Clarification Request to a bidder to clarify its proposal if the State determines the proposal is not clear. Failure to respond to a Clarification Request timely may be cause for disqualification.

10. RESERVATIONS. The State reserves the right to:

a. Disqualify a bidder for failure to follow these instructions.

b. Discontinue the RFP process at any time for any or no reason. The issuance of an RFP, your preparation and submission of a proposal, and the State’s subsequent receipt and evaluation of your proposal does not commit the State to award a contract to you or anyone, even if all the requirements in the RFP are met.

c. Consider late proposals if: (i) no other proposals are received; (ii) no complete proposals are received; (iii) the State received complete proposals, but the proposals did not meet mandatory minimum requirements or technical criteria; or (iv) the award process fails to result in an award.

d. Consider an otherwise disqualified proposal, if no other proposals are received.

e. Disqualify a proposal based on: (i) information provided by the bidder in response to this RFP; (2) the bidder’s failure to complete registration on www.michigan.gov/SIGMAVSS ; or (3) if it is determined that a bidder purposely or willfully submitted false or misleading information in response to the RFP.

f. Consider prior performance with the State in making its award decision.

g. Consider overall economic impact to the State when evaluating proposal pricing and in the final award recommendation. This includes but is not limited to: considering principal place of performance, number of Michigan citizens employed or potentially employed, dollars paid to Michigan residents, Michigan capital investments, job creation, tax revenue implications, and economically disadvantaged businesses.

h. Consider total-cost-of-ownership factors (e.g., transition and training costs) when evaluating proposal pricing and in the final award recommendation.

i. Refuse to award a contract to any bidder that has failed to pay State taxes or has outstanding debt with the State.

j. Enter into negotiations with one or more bidders on price, terms, technical requirements, or other deliverables.

k. Award multiple, optional-use contracts, or award by Contract Activity.

l. Evaluate the proposal outside the scope identified in Section 7, Evaluation Process, if the State receives only one proposal.

11. AWARD RECOMMENDATION. The contract will be awarded to the responsive and responsible bidder who offers the best value to the State, as determined by the State. Best value will be determined by the bidder meeting the minimum point threshold and offering the best combination of the factors stated in Section 7, Evaluation Process, and price, as demonstrated by the proposal. The State will post a Notice of Recommendation for Award on www.michigan.gov/SIGMAVSS .

12. DEBRIEF MEETING AND BID PROTEST. The State will post a Notice of Recommendation for Award, which will provide instructions on how to request a debrief meeting

If you wish to initiate a protest of the award, you must submit your written protest electronically at BidProtest-DTMB@michigan.gov no later than 3:00 p.m., 5 calendar days after posting the Notice of Recommendation for Award on SIGMA VSS, or by 3:00 p.m. the next business day if that date falls on a state holiday or weekend. The State reserves the right to adjust this timing and will publish any change on the SIGMA VSS.

Additional information about the protest process is available at www.michigan.gov/micontractconnect under the “Programs and Policies” link.

13. STATE ADMINISTRATIVE BOARD. Contracts in excess of $500,000 require approval by the State Administrative Board. The State Administrative Board’s decision is final; however, its approval does not constitute a contract. The award process is not complete until the awarded contractor receives a contract fully executed by all parties.

14. GENERAL CONDITIONS. The State will not be liable for any costs, expenses, or damages incurred by a bidder participating in this solicitation. The bidder agrees that its proposal will be considered an offer to do business with the State in accordance with its proposal, including the Contract Terms, and that its proposal will be irrevocable and binding for a period of 180 calendar days from date of submission. If a contract is awarded to the bidder, the State may, at its option, incorporate any part of the bidder’s proposal into a contract. This RFP is not an offer to enter into a contract. This RFP may not provide a complete statement of the State’s environment, or contain all matters upon which agreement must be reached. Other than verified trade secrets, proposals submitted via www.michigan.gov/SIGMAVSS are the State’s property.

15. CONFIDENTIAL TREATMENT FORM AND THE FREEDOM OF INFORMATION ACT. All portions of the bidder’s proposal and resulting contract are subject to disclosure as required under Michigan’s Freedom of Information Act (FOIA), MCL 15.231, et seq. However, some information may be exempt from disclosure. Under MCL 18.1261(13)(b), records containing “a trade secret as defined under section 2 of the uniform trade secrets act, 1998 PA 448, MCL 445.1902,” are exempt from disclosure under FOIA. In addition, “financial or proprietary information” submitted with a bidder’s proposal is exempt from disclosure under FOIA. A bidder’s failure to comply with this Section is grounds for rejecting a bidder’s proposal as non-responsive. As a part of its proposal, each bidder must follow the procedure below.

a. SUBMIT A COMPLETED “CONFIDENTIAL TREATMENT FORM” (CT FORM) WITH YOUR BID. Completion and submission of the CT Form is required regardless of whether the bidder seeks confidential treatment of information. Failure to submit a completed CT Form may be cause for disqualification from the solicitation process.

i. Complete and sign Section 1 of the CT Form if the bidder does NOT request confidential treatment of information contained in its proposal; or

ii. Complete and sign Section 2 of the CT Form if the bidder requests confidential treatment of certain information. Bidder must also submit a “Public Copy” of the proposal with the trade secret, financial, and proprietary information redacted and clearly labeled as the “Public Copy.”

b. FOIA REQUESTS. If a FOIA request is made for a bidder’s proposal, the Public Copy may be distributed to the public along with the bidder’s CT Form. The CT Form is a public document and serves as an explanation for the redactions to the Public Copy. Do not put any trade secret, financial, or proprietary information in the CT Form. Do not redact the CT Form itself.

c. NO ADVICE. The State will not advise a bidder as to the nature or content of documents entitled to protection from disclosure under FOIA or other laws, as to the interpretation of such laws, or as to the definition of trade secret or financial or proprietary information. Nothing contained in this provision will modify or amend requirements and obligations imposed on the State by FOIA or other applicable law.

d. FAILURE TO REQUEST CONFIDENTIAL TREATMENT. Failure to request material be treated as confidential as specified herein relieves the State, its agencies, and personnel from any responsibility for maintaining material in confidence.

e. Bids containing a request to maintain an entire proposal as confidential may be rejected as non-responsive. Bidders may not request confidential treatment with respect to resumes, pricing, and marketing materials. The State reserves the right to determine whether material designated as exempt by a bidder falls under MCL 18.1261 or other applicable FOIA exemptions. If a FOIA request is made for materials that the bidder has identified as trade secret, financial, or proprietary information, the State has the final authority to determine whether the materials are exempt from disclosure under FOIA.

f. Bidder forever releases the State, its departments, subdivisions, officers, and employees from all claims, rights, actions, demands, damages, liabilities, expenses and fees, which arise out of or relate to the disclosure of all or a portion of bidder’s proposal submitted under this RFP. Bidder must defend, indemnify and hold the State, its departments, subdivisions, officers, and employees harmless, without limitation, from and against all actions, claims, losses, liabilities, damages, costs, attorney fees, and expenses (including those required to establish the right to indemnification), arising out of or relating to any FOIA request, including potential litigation and appeals, related to the portion of bidder’s proposal submitted under this RFP that bidder has identified as a trade secret, or financial or proprietary information. The State will notify bidder in writing if indemnification is sought. The State is entitled to: (i) regular updates on proceeding status; (ii) participate in the defense of the proceeding; (iii) employ its own counsel; and to (iv) retain control of the defense, or any portion thereof, if the State deems necessary. Bidder will not, without the State’s written consent (not to be unreasonably withheld), settle, compromise, or consent to the entry of any judgment in or otherwise seek to terminate any claim, action, or proceeding. If a State employee, official, or law is involved or challenged, the State may control the defense of that portion of the claim. Any litigation activity on behalf of the State, or any of its subdivisions under this Section, must be coordinated with the Department of Attorney General. An attorney designated to represent the State may not do so until approved by the Michigan Attorney General and appointed as a Special Assistant Attorney General.

STATE OF MICHIGAN

CONFIDENTIAL TREATMENT FORM (CT FORM)

INSTRUCTIONS. Complete either Section 1 or Section 2 of this CT Form and sign where indicated. This CT Form must be signed by the individual who signed the bidder’s proposal. A completed CT Form must be submitted with your proposal, regardless of whether your proposal contains confidential information. Failure to submit a completed CT Form with your bid is grounds for rejecting the proposal as non-responsive. See Section 16 of the Proposal Instructions for additional information.

Section 1. Confidential Treatment Is Not Requested

This section must be completed, signed, and submitted with the proposal if bidder does not request confidential treatment of any material contained in the proposal.

By signing below, the bidder affirms that confidential treatment of material contained in the proposal is not requested.

[Printed Name] [Title] [Company]

Section 2. Confidential Treatment Is Requested

The section must be completed, signed, and submitted with the proposal if bidder requests confidential treatment of any material contained in the proposal. Submission of a completed CT Form is required to request confidential treatment.

Provide the information in the table below. Bidder may add rows or additional pages using the same format shown in the table. Bidder must specifically identify the information to be protected as confidential and state the reasons why protection is necessary. The CT Form will not be considered fully complete unless, for each confidentiality request, the bidder: (1) identifies whether the material is a trade secret (TS), financial information (FI), or proprietary information (PI); (2) explains the specific legal grounds that support treatment of the material as TS, FI, or PI; and (3) provides the contact information for the person at bidder’s organization authorized to respond to inquiries by the State concerning the material. Bidders must not simply cite to an applicable act or case name; rather, bidders must provide a complete justification as to how the material falls within the scope of an applicable act or relevant case law.

STATE OF MICHIGAN

CONFIDENTIAL TREATMENT FORM (CT FORM)

By signing below, the bidder affirms that confidential treatment of material contained in its proposal is requested and has attached to this form a redacted “Public Copy” of the bidder’s proposal.

[Printed Name] [Title] [Company]

STATE OF MICHIGAN

VENDOR QUESTIONS WORKSHEET

Provide a detailed response to each question. “You” and “company” refers to the bidder.

1. Contact Information

Bidder’s sole contact person during the RFP process. Include name, title, address, email, and phone number.

Person authorized to receive and sign a resulting contract. Include name, title, address, email, and phone number.

2. Company Background Information

Legal business name and address. Include business entity designation, e.g., sole proprietor, Inc., LLC, or LLP.

What state was the company formed in?

Phone number

Website address

Number of years in business and number of employees

Legal business name and address of parent company, if any

Has there been a recent change in organizational structure (e.g., management team) or control (e.g., merger or acquisition) of your company? If the answer is yes: (a) explain why the change occurred and (b) how this change has affected your company.

Discuss your company’s history. Has growth been organic, through mergers and acquisitions, or both?

Has bidder ever been debarred, suspended, or disqualified from bidding or contracting with any entity, including the State of Michigan? If yes, provide the date, the entity, and details about the situation.

Has your company been a party to litigation against the State of Michigan? If the answer is yes, then state the date of initial filing, case name and court number, and jurisdiction.

Within the last 5 years, has your company or any of its related business entities defaulted on a contract or had a contract terminated for cause? If yes, provide the date, contracting entity, type of contract, and details about the termination or default.

State your gross annual sales for the last 5 years.

If receiving a contract under this RFP will increase your gross revenue by more than 25% from last year’s sales, explain how the company will scale-up to manage this increase.

Describe partnerships and strategic relationships you think will bring significant value to the State.

State the physical address of the place of business that would have primary responsibility for this account if bidder is awarded a contract under this RFP.

3. Qualified Disabled Veteran

To demonstrate qualification as a qualified disabled veteran, you must provide:

(a) Proof of service and conditions of discharge (DD214 or equivalent);

(b) Proof of service-connected disability (DD214 if the disability was documented at discharge or Veterans Administration Rating Decision Letter or equivalent if the disability was documented after discharge); and

(c) Legal documents setting forth the ownership of the business entity.

In lieu of the documentation identified above, you may provide proof of certification by the National Veterans Business Development Council.

Enter the names of documents submitted with your proposal to demonstrate status as a qualified disabled veteran.

4. Participation in RFP Development or Evaluation

Did your company, an employee, agent, or representative of your company, or any affiliated entity participate in developing any component of this solicitation? For purposes of this question, business concerns, organizations, or individuals are affiliates of each other if, directly or indirectly: (1) either one controls or has power to control the other or (2) a third party controls or has the power to control both. Indicia of control include, but are not limited to, interlocking management or ownership, identity of interests among family members, shared facilities or equipment, and common use of employees.

If you entered “YES”, you are not eligible for contract award or to work as a subcontractor for the awarded vendor.

5. State of Michigan Experience and Prior Experience

Does your company have experience working with the State of Michigan? If so, please provide a list (including the contract number) of the contracts you hold or have held with the State for the last 10 years.

Describe at least 3 relevant experiences from the last 5 years supporting your ability to successfully manage a contract of similar size and scope for the work described in this RFP.

Experience 1

Company name Contact name Contact role at time of project Contact phone Contact email

City State Zip

1. Project name and description of the scope of the project

2. What role did your company play?

3. How is this project experience relevant to the subject of this RFP?

Dollar value

Start and end date (mm/yy – mm/yy)

Status (completed, live, other – specify phase)

Results obtained

Experience 2

Company name

Contact role at time of project

City

1. Project name and description of the scope of the project

Dollar value

Start and end date (mm/yy – mm/yy)

Status (completed, live, other – specify phase)

Results obtained

Experience 3

Company name

Contact role at time of project

City

1. Project name and description of the scope of the project

Dollar value

Start and end date (mm/yy – mm/yy)

Status (completed, live, other – specify phase)

Results obtained

6. Standard Contract Terms

Bidder must affirm agreement with the attached Contract Terms. If not in agreement, written exceptions in accordance with Section 8 Evaluation Process must be provided with Bidder’s proposal.

7. Other

Request For Proposal No. 190000001266 Statewide Fingerprinting Services

SCHEDULE A

STATEMENT OF WORK

CONTRACT ACTIVITIES

This schedule identifies the anticipated requirements of any Contract resulting from this RFP. The term “Contractor” in this document refers to a bidder responding to this RFP.

The Contractor must respond to each requirement or question and explain how it will fulfill each requirement. Attach any supplemental information and appropriately reference within your response.

BACKGROUND

This Request for Proposal is for Statewide Applicant Fingerprinting Services with a data interface with the Michigan State Police (MSP) and the Michigan Workforce Background Check System (MWBCS). MSP and MWBC interface with the current end using agencies are: the Michigan Department of Licensing and Regulatory Affairs (LARA), Michigan State Police (MSP), Michigan Department of Health and Human Services (MDHHS), Michigan Department of State (MDOS), Michigan Gaming Control Board (MGCB), Michigan Department of Corrections (MDOC), Michigan Department of Treasury (TREA), and Michigan Department of Education (MDE).

Please Note: that other State of Michigan Agencies may use this Contract in the future; and new requirements may be added as State Legislation is passed and put into effect.

All State Agencies are required under Public Act 427 of 2018 to fingerprint certain public employees, for the purpose of receiving criminal history record information MSP and Federal Bureau of Investigation (FBI).

The State of Michigan’s agencies have historically utilized the services of this Contract in the following ways:

· MDHHS and LARA, utilize fingerprinting services to conduct background checks on all applicants whose jobs provide direct access to patients and residents in long term care, foster care facilities inpatient psychiatric, and forensic facilities. Providers covered under MCL 330.1134a, MCL 333.20173a, and MCL 400.734b include a health facility or agency that is a psychiatric facility or Intermediate Care Facilities for persons with Mental Retardation (ICF/MR), nursing homes, county medical care facilities, hospice, hospitals that provide swing bed services, homes for the aged, home health agency and adult foster care facilities.

· MDHHS is required to conduct employee background checks for records of criminal history, or security risks, for employees and persons seeking employment at any of the State hospitals and centers.

· MDHHS also utilizes fingerprinting services to check for records of criminal history on applicants and employees whose job requires direct access into the Law Enforcement Information Network (LEIN).

· MDHHS also utilizes fingerprinting service to check prospective foster and adoptive parents.

· LARA and the Michigan Department of Education (MDE) require fingerprinting services for Child Care provided, for both State and Non-State paid employees based on federal law requirements and Code of Federal Regulations (CFR) requirements.

· LARA required fingerprinting services for Medical Marijuana Licensee Applicants, and Health Care Professional Licensees (Health Care Professionals much complete a BPL background check)

· MSP aids in the connection with the Michigan Workforce Background Check System. MSP’s responsibilities include:

· Assists with the Contractor’s server connectivity to the MSP Automated Fingerprint Identification System (AFIS).

· Provides the Contractor with the connectivity application and agreements for the connection at Contract implementation.

· MSP will assign the Contractor a unique Origination Agency Identifier (ORI)/Agency ID

· Provides training that will include explanation of MSP unique identifiers for Livescan requests, applicable laws for Livescan submissions, billing reconciliation, rejected print processing, etc.

· MSP-Biometrics and Identification Division (MSP-BID) requires electronic applicant print submissions from governmental units. The Contract does not prevent the Contractor from entering into an agreement to provide service for applicant print processing as an agent for a governmental unit.

· MDOC:

· Public Act 140 of 1966 prohibits MDOC from hiring individuals who are subject to any pending felony charges. Also, Public Act 191 of 2017 allows MDOC to consider applicants who have been convicted of a felony if the applicants appointment will not negatively impact public safety or the operation of MDOC. Based on both Public Acts, MDOC fingerprints all new employees.

· MDOS:

· The Michigan Vehicle Code (Public Act 300 of 1949 Section 257.307 17b as amended by P.A. 7, 2008) provides that MDOS will subject all persons who have the ability to affect the identity information that appears on driver’s licenses and State personal identification cards to security clearance requirements that include a name based and fingerprint based criminal history check.

· MDOS is required to conduct employee background checks for reliability, records of criminal history, or security risks for employees issuing enhanced driver’s licenses and enhanced personal identification cards. This is required as specified in a Memorandum of Agreement between the State of Michigan and the Department of Homeland Security; details are included in the State of Michigan Business Plan for Implementation of the Enhanced Driver License/Personal Identification Card.

· MGCB obtains fingerprinting services to conduct background check on qualifying individuals seeking to do business with the three Detroit Casinos. The Michigan Gaming and Revenue Act 432.221, Section 21 requires a criminal history record investigation.

· Treasury is required under Public Act 427 of 2018, and IRS Publication 1075, to fingerprint certain employees, for the purpose of receiving criminal history record information from MSP and the Federal Bureau of Investigation (FBI).

SCOPE

The Contractor must provide coverage for the following:

· Applicant Scheduling

· Electronic fingerprint and demographic capture and submission

· Fee collection

· Electronic funds transfer and reconciliation

· Information reporting

· Data interface to MSP AFIS

· Data interface to LARA’s unique ID# and the Michigan Workforce Background Check System

· Customer support for billing and fingerprinting issues

REQUIREMENTS

The Contractor must provide Deliverables/Services and staff, and otherwise do all things necessary for or, incidental to the performance of work, as set forth below.

1. Fingerprinting Services General Requirements

1.1 Mandatory Minimum Requirement

As referenced in Section 6, Mandatory Minimum Requirements of the Proposal Instructions, Bidders must meet the below minimum requirements to avoid disqualification. The Contractor will have a transition period of approximately 2-8 months to complete interfacing with MSP’s AFIS.

Only Proposals meeting the Mandatory Requirements will be considered for evaluation:

A. The Contractor must be capable of data interfacing with the Michigan State Polices (MSP) Automated Fingerprint System (AFIS).

Bidder must acknowledge acceptance to 1.1.A and, describe how this requirement is currently met, and provide documentation of capabilities:

Attachment File Name:

Bidder Response:

B. The Contractor must be capable of data interfacing with the State of Michigan’s Licensing and Regulatory Affairs (LARA) Unique Identification Number (ID#), and the Michigan Workforce Background Check System.

Bidder must acknowledge acceptance to 1.1.B and describe how this requirement is currently met, and provide documentation of capabilities:

Attachment File Name:

Bidder Response:

C. The Contractor must meet the Federal Bureau of Investigation (FBI) Electronic Biometric Transmission Specifications (EBT) and the Michigan State Police’s EBTS. This requirement must be completed by May 1, 2020 to provide no interruption to the State of Michigan.

Bidder must acknowledge acceptance to 1.1.C and describe how this requirement is currently met or a plan to be met by May 1, 2020, and provide documentation of capabilities:

Attachment File Name:

Bidder Response:

D. The Contractor must use a Michigan State Police (MSP) Automated Print Identification (API) approved Live Scan equipment. The State will verify the Contractor’s certification with the FBI. This requirement must be completed by May 1, 2020 to provide no interruption to the State of Michigan.

The Contractor must provide information detailing their capability to:

· Provide all the data transmission processes required in the Michigan Electronic Biometrics Transmission Specifications (EBTS).

· Provide an interface to the MSP AFIS that meets the Michigan EBTS specifications, this include the requirement of Security File Transfer Protocol (SFTP). Vendor will be required to change to SMTP for the interface to AFIS in the near future.

· Please refer to Schedule G, for a list of approved fingerprint collection equipment.

Bidder must acknowledge acceptance to 1.1.D and describe how this requirement is currently met or a plan to be met by May 1, 2020, and provide documentation of capabilities:

Attachment File Name:

Bidder Response:

1.2 Fingerprinting Service Requirements

A. Prior to any fingerprinting capture services:

· The Contractor must request and examine a valid, unexpired State or Federal Government-issued pictured ID, to ensure that the person printed is the one with the appointment.

· When requested, the Contractor must be able to verify and provide proof that Livescan operators have performed identity verification prior to printing, within 24-hours of MSP request.

· The Contractor must maintain identity verification proof for the life of the Contract. Comment by Walter, Sarah (DTMB): Remove

· Proof of verification is considered as: a document or log that contains the technician’s name, timestamp and type of ID presented.

· The Contractor must ensure the person printed is presenting an RI-030 Livescan Fingerprint Background Check Request from with the associated Requestor ID and Fingerprint Reason.

· The Livescan operator must complete the Livescan operator section and return the RI-030 to the person printed.

Please Note: Each instance where the Contractor cannot provide proof, upon request, that the Livescan operator verified the identity of the applicant constitutes as a breach of Contract and is subject to penalty of $500.00 per incident. *Penalty also noted in Section 113.B Liquidated Damages

Bidder must acknowledge acceptance to 1.2.A and describe how this requirement will be met, and provide documentation or certifications as required:

Attachment File Name:

Bidder Response:

B. The Contractor must provide the applicant with a Tracking Control Number (TCN) at the time of fingerprint collection.

Bidder must acknowledge acceptance to 1.2.B and describe how this requirement will be met:

Bidder Response:

C. The Contractor must have the ability to accept and submit fingerprints from out-of-state applicants and convert them into acceptable digital records for submission.

Please Note: Out-of-state applicants will have the option to have prints collection at a location of their choice. Please provide a brief list of out-of-state collection locations, if applicable.

Bidder must acknowledge acceptance to 1.2.C and describe how this component will be met:

Bidder Response:

D. The Contractor must describe how applicants who are hearing impaired or who have limited English proficiency will be accommodated.

Bidder must acknowledge acceptance to 1.2.D and describe how this component will be met:

Bidder Response:

E. The Contractor must destroy all personal information and fingerprints collected electronically or hard copy for applicants within 30 days of successful submission to MSP’s AFIS. Any paper copies of scheduling or request forms must be destroyed on-site by means of cross cut shredder.

Bidder must acknowledge acceptance to 1.2.E and describe how this component will be met:

Bidder Response:

2. Fingerprinting Services – Interfacing

*Demographic captures – See the Michigan Electronic Biometrics Transmission Specifications (EBTS).

Bidder must acknowledge acceptance to 2.1.A and describe how this component will be met:

Bidder Response:

B. The Contractor must be able to demonstrate their ability to collect State and Federal Bureau of Investigation (FBI) print processing fees via electronic transfer, credit card, check, etc.

Bidder must acknowledge acceptance to 2.1.B and describe how this component will be met:

Bidder Response:

C. The Contractor must be able to demonstrate they are capable of depositing State and FBI fingerprint fees by Electronic Funds Transfer (EFT) to a designated State of Michigan account (account to be provided after Contract award.)

Bidder must acknowledge acceptance to 2.1.C and describe how this component will bet met:

Bidder Response:

D. The Contractor must have the ability in-place to:

· Track the electronic submission of fingerprints and acknowledgement of receipt from MSP’s AFIS.

· Monitor submissions and acknowledgements automatically

· Re-send submissions that have not been acknowledged

· Refrain from sending duplicate submissions of successfully sent transmissions

· Ability to track rejection of fingerprints from the MSP’s AFIS

· Correct data errors and resubmit and notify customer of the need to be re-fingerprinted when fingerprints are rejected due to poor image quality

Please Note: Submissions must be able to be sent at a user-defined rate, of a minimum of 50 per hour.

Bidder must acknowledge acceptance to 2.1.D and describe how each of these components will be met:

Bidder Response:

E. The Contractor is responsible for finding a Data Gateway, or meant to connect/interface with the State, and is responsible for all connectivity costs. Please provide the name of your organizations proposed host vendor who will be responsible for all connective and interface requirements.

Bidder must acknowledge acceptance to 2.1.E and describe how this requirement will be met:

Bidder Response:

F. The Contractor must provide information detailing their Interface Connection host vendor will meet the security standards for DTMB, MSP and the FBI (See Schedule C).

Bidder must acknowledge acceptance to 2.1.F and describe how this requirement will be met:

Bidder Response:

G. The Contractor must provide information detailing their capability to provide all the data transmission processes described in Schedule D – The Interface between the Contractor and the Michigan Workforce Background Check System.

Bidder must acknowledge acceptance to 2.1.G and describe how this requirement will be met:

Bidder Response:

H. The Contractor must submit a proposed network diagram with firewalls with their proposal. Upon Contract award, the Contractor must complete and submit an “application to connect” provided by MSP within 10 business days to MSP-BID for approval.

Bidder must acknowledge acceptance to 2.1.H and describe how this component will be met:

Bidder Response:

I. The Contractor must confirm that intended host vendor meets the following FedRAMP security protocols, and provide documentation of:

· Complete system description

· Complete detail of the system’s security control implementation

· Overview of systems assessment methodology

· In addition, the Contractor must ensure that the specifications defined in Schedule E – Data Security Requirements will also be met – Please refer to Schedule E.

A complete list of Marketplace approved FedRAMP vendors can be found at: https://www.fedramp.gov/.

Please Note: it is perfected that the host vendor maintains Moderate or High-Level FedRAMP security protocols.

Bidder must acknowledge acceptance to 2.1I and describe how this component will be met:

Bidder Response:

2.2 Live Scan Equipment Specifications

Please refer to Schedule G – for a list of approved Livescan equipment/devices.

A. The Contractor’s Livescan device must meet MSP and FBI specification for electronic transmission. The Contractor is responsible for procuring, updating, and maintaining all hardware and software required to meet the requirements of this Contract. The Contractor must explain and provide a plan for addressing hardware and software requirements and describe how the Livescan requirements will be met.

Bidder must acknowledge acceptance to 2.2.A and describe how this requirement will be met along with a project plan, along with a description of hardware and software that will be utilized to complete this project:

Attachment File Name:

Bidder Response:

B. The Contractor must also provide regular calibration and software updates to all equipment as prescribed by the hardware manufacturer specifications and or, when requested by the State.

A log must be maintained at each site and must be available at MSP’s request.

Please Note: All collection equipment must be tested and re-certified when such software changes/updates are required, prior to use.

Bidder must acknowledge acceptance to 2.2.B and describe how this requirement will be met:

Bidder Response:

3. Livescan Appointment Location(s), Scheduling and Work Hours A. The Contractor must have fingerprint locations within a 25-mile radius of any point in the State, except for low volume counties (see Schedule F) where the site must be within a 50-mile radius.

Please Note: This requirement may be satisfied with a permanent office or mobile unit(s). Please provide a list of permanent office locations and the number of mobile units that are available to fulfill the requirements of the Contract, along with the mobile office availability plan (including day, locations, times, etc.).

Bidder must acknowledge acceptance to 3.A and described how this component will be met:

Bidder Response:

Livescan Appointment Scheduling:

B. The Contractor must schedule the applicants fingerprint appointment within 24-hours of receiving the fax or requests received through the Contractor’s Website.

Bidder must acknowledge acceptance to 3.B and describe how this component will be met:

Bidder Response:

C. All fingerprinting must be completed within 10 business days from the date the applicant contacts the scheduling service. This timeframe must be met for both permanent offices and mobile units.

Bidder must acknowledge acceptance to 3.C and describe how this component will be met:

Bidder Response:

Livescan Location Work Hours:

D. The Contractor must have fingerprinting locations available Statewide, during the following hours:

· Day-time Collections Hours: Must be made available between the hours of 8:00a.m. to 5:00p.m.

· Evening Collection Hours: Must include at least one day per week, during evening hours, preferably between 5:00 p.m. – 7:00 p.m. EST to accommodate daytime employed applicants.

· Weekend Collection Hours: must include at least one Saturday and/or Sunday per month to accommodate applicants who may be unable to schedule during Day-time or Evening Collection hours. The Contract must work with the State to provide service at mutually agreed upon Location(s), during mutually agreed upon hours for weekend collections.

· Please Note: Test location request for weekend service may vary to accommodate applicants.

Bidder must acknowledge acceptance to 3.D and describe how this component will be met. Please also indicate the total number of days, if more than one day per week is available for evening hours.