RFP # 005 - 2026 Collection Services.pdf

Request for Proposals (RFP) for

Municipal Accounts Receivable Collection

Services, RFP # 005 - 2026

Release Date: September 23, 2026

Proposal Due Date: October 22, 2026, 12:00 PM

Table of Contents

Proposal Identification Cover Page

1. Request for Proposals (RFP)

2. Solicitation Schedule

3. Virtual Pre-Proposal Meeting

4. Questions and Clarifications of RFP Requirements

5. Explanation to Prospective Companies

6. Proposal Submission, Security, and Irrevocability

7. Definition of Terms

8. Scope of Services

9. Change Orders

10. Submission Specifications

11. Additional RFP Provisions

12. Insurance Requirements

13. Protest

14. Evaluation Criteria

15. Liquidated Damages

16. Execution of the Contract

17. Diversity, Equity, and Inclusion

ATTACHMENT A: Acknowledgement of Addendum

ATTACHMENT B: List of Sub-Contractor(s)

ATTACHMENT C: Proposal Form

ATTACHMENT D: Proposal Form Price Authorization

ATTACHMENT E: Price Proposal Form

ATTACHMENT F: References

ATTACHMENT G: Non-Collusion Affidavit

ATTACHMENT H: False Pretenses Affidavit

ATTACHMENT I: Affidavit of Non-Conviction

ATTACHMENT J: Certificate of non-suspension

Proposal Identification Cover Page

Use this page as the Cover Page of your proposal:

TITLE: Municipal Accounts Receivable Collection Services

PROPOSAL NO.:

RFP # 005 - 2026

FROM: Company Business Name

President Name

Company Address

DATE SUBMITTED: [Date Submitted]

SUBMITTED TO: RFP-BIDQuestions@RiverdaleParkMD.Gov

Attention: Nouman Haider, Special Projects Coordinator mailto:RFP-BIDQuestions@RiverdaleParkMD.Gov

1. Request for Proposals (RFP) The Town of Riverdale Park, Maryland (hereinafter "Town") is soliciting proposals from qualified companies authorized to conduct business in the State of Maryland to provide municipal accounts receivable collection services for delinquent accounts owed to the Town, for one year with the opportunity for two one-year extensions.

The Town intends to select one company to provide collection services for delinquent municipal receivables, which may include automated enforcement citations, parking violations, code enforcement fines and penalties, business license fees, returned checks and related fees, tax balances, false alarm fines, permit and rental license fees, property maintenance liens, special assessments, recreation program fees, and other delinquent municipal receivables identified by the Town. The selected company must start its services on

December 1st, 2026.

Interested companies are encouraged to review this solicitation carefully and meet all submission requirements as outlined in this RFP. Proposals must adhere to the format and content of this solicitation and will not be evaluated unless all documents requested are submitted in a complete package, and by the due date. Incomplete submissions will not be considered.

The successful company shall be required to enter into an agreement with the Town for collection services, based on the specifications outlined in this document.

The information and instructions provided in this RFP are designed to solicit responses that demonstrate the company’s ability to satisfy the Town’s requirements. Companies submitting proposals shall be capable, and able to demonstrate experience in the type of work described in this RFP and have available resources in the form of trained and licensed personnel, support services, specialized sub-contractor (s) as needed, and financial resources to carry out the work required by individual projects.

2. Solicitation Schedule This schedule estimates the time needed to complete this RFP process. The Town reserves the right to modify this schedule as needed to accommodate the completion of the process.

RFP Issue Date: September 23, 2026

Pre-Proposal Meeting September 30, 2026, 10:00 AM

Zoom Meeting Link: https://us02web.zoom.us/j/89528002396?pwd=YhkgmcPWML3Sd95FXFyDioQb50YzGB.1

Meeting ID: 895 2800 2396 Passcode: 302290

Last Date for Questions: October 5, 2026, 5:00 PM

Last Date for Responses to Questions: October 16, 2026

Proposal Due Date: October 22, 2026, 12:00 PM

Virtual Bid Opening Due Date: October 22, 2026, 12:30 PM

Zoom Meeting Link: https://us02web.zoom.us/j/89185553510?pwd=I0U32aiWoqDyFXsAkPQwawKD7DTeoP.1

Meeting ID: 891 8555 3510 Passcode: 671037

Council Authorization to Sign Contract: TBD, 2026 https://us02web.zoom.us/j/89528002396?pwd=YhkgmcPWML3Sd95FXFyDioQb50YzGB.1 https://us02web.zoom.us/j/89185553510?pwd=I0U32aiWoqDyFXsAkPQwawKD7DTeoP.1

3. Virtual Pre-Proposal Meeting Interested companies are encouraged to attend the virtual pre-proposal meeting scheduled on

Wednesday, September 30 at 10:00 AM. While not mandatory, the meeting will be informative, and an opportunity to ask questions. All interested companies are encouraged to attend to better prepare a complete proposal.

4. Questions and Clarifications of RFP Requirements Following the virtual pre-proposal meeting, all questions concerning this RFP must be submitted in writing to RFP-BIDQuestions@RiverdaleParkMD.Gov; questions may be submitted until, October 5, 2026, at 5:00 PM; include the company’s name, point of contact, e-mail, and business addresses, and telephone number. Reference the specific section of the RFP in question. Responses will be provided on an ongoing basis, with any outstanding questions addressed in a final response on October 16th. Questions submitted after October 5th ,will not be addressed. A written response to all questions will be posted on the Town’s Website (WWW.RiverdaleParkMD.Gov).

Notices of changes, additions and/or deletions to the specifications in this RFP will be provided as addenda and posted on the Town’s Website. It shall be the responsibility of all respondents to this RFP to frequently visit the Town’s Website at www.RiverdaleParkMD.Gov (click Business and OPEN RFP/RFPS) to check for revisions and responses to questions.

5. Explanation to Prospective Companies

Interested companies are encouraged to examine this RFP and all amendments, addenda, or other revisions and familiarize themselves with all requirements before submitting a proposal. Should a company find discrepancies or ambiguities in, or omissions from, the

RFP and amendments, addenda, or revisions, or otherwise desire an explanation or interpretation of the RFP, amendments, addenda, or revisions, it must submit a request for an interpretation or correction in writing and convey it through the email address provided, no later than October 5th. After the virtual pre-proposal meeting, any new or revised information will be provided via an addendum to this RFP if, at the sole discretion of the

Town, it is necessary for proffering a proposal or if the lack of it would be prejudicial to any other prospective companies.

6. Proposal Submission, Security, and Irrevocability

a. All proposals must be submitted by email no later than October 22nd at noon. Any proposal received after this date and time will not be considered. Notwithstanding any other provisions of this RFP to the contrary, a late modification of an otherwise successful proposal that makes its terms more favorable to the Town may be considered at any time it is received and may be accepted. Email proposals to:

RFP-BIDQuestions@RiverdaleParkMD.Gov; Subject Line: Proposal No. RFP #

005 – 2026.

b. All price proposals must remain in effect for at least ninety (90) days from submittal.

No company may withdraw its proposal within sixty (60) days after the actual date of the opening. The Town reserves the right to accept proposals individually or http://www.riverdaleparkmd.gov/ http://www.riverdaleparkmd.gov/ collectively, to accept or reject any or all proposals, waive any informality, cancel the solicitation prior to opening proposals, or take whatever action is in the best interest of the Town. There is no guarantee, either expressed or implied, that an award of a contract will be made to any company. The Town may request additional information, samples, or presentations in support of proposals. Additionally, the Town may perform an interview with a company(s) under consideration to clarify any information provided, or to gather more evidence of managerial, financial, and technical abilities.

c. A company may submit only one proposal in response to this RFP. More than one proposal from an individual, firm or partnership, corporation, or association under the same or different names will not be considered and will be considered grounds for disqualification and/or rejection of the proposals involved unless prior approval has been given by the Town. All submissions will be retained by the Town except for proprietary financial information. The submissions will become the property of the

Town, and the Town has the right to distribute or use such information as it determines.

d. All submissions will be retained by the Town, except for proprietary or confidential financial information, and will become the property of the Town, and the Town has the right to distribute or use such information as it determines. A Proposer must identify any part of a proposal submission that the Proposer deems to be proprietary or confidential.

e. The submission of a proposal will constitute a representation by the company that they have complied with every requirement of this RFP

f. The Town shall not bear or assume any financial obligations or liabilities regarding the preparation of any proposals submitted in response to the RFP.

7. Definition of Terms

a. Change Order: A written order to the company authorizing an addition, deletion or revision in the Work within the general scope of this RFP or authorizing an adjustment in the Contract Price or Project schedule, after execution of the Contract.

b. Contract Administrator: The Director of Finance and Employee Services, or their designee.

c. Contractor: The company selected by the Town to provide municipal accounts receivable collection services.

d. Delinquent Account: An account or amount owed to the Town that the Town refers to the Contractor for collection.

e. Notice to Proceed: Written communication issued by the Town to the contractor authorizing them to proceed with the Work and establishing the date of commencement of the Work.

f. Town: The Town of Riverdale Park.

g. Town Manager: The Town Manager of the Town of Riverdale Park, or the Town Manager’s designee.

h. Work: All labor necessary to produce the collection services required by this RFP and all materials and equipment incorporated in the Work.

8. Scope of Services

The Contractor shall provide municipal accounts receivable collection services for delinquent accounts referred by the Town. Accounts may include, but are not limited to, the following:

1. Automated enforcement citations (speed, red-light, and stop sign)

2. Parking violations

3. Code enforcement fines and penalties

4. Business license fees

5. Returned checks and related fees

6. Personal property and municipal real property tax balances

7. False alarm fines

8. Permit fees

9. Rental license fees

10. Property maintenance liens

11. Special assessments

12. Recreation program fees

13. Any other delinquent municipal receivables identified by the Town

a. The Contractor shall use lawful and appropriate collection methods to pursue delinquent accounts referred by the Town, maintain accurate account records, process and remit collections, provide regular reports to the Town, and maintain appropriate controls to protect Town data and funds.

b. The Contractor shall securely process payments received on behalf of the Town and remit collected funds to the Town in accordance with an agreed-upon schedule, accompanied by detailed account-level reporting.

c. The Contractor shall provide regular reports summarizing accounts referred, amounts collected, outstanding balances, collection activity, and other information requested by the Town

d. The Contractor shall maintain complete and accurate records related to collection activities and make such records available to the Town for review and audit upon request.

e. The Contractor shall perform all collection activities in compliance with applicable federal, State of Maryland, and local laws and regulations.

9. Change Orders

a. The Town at any time may make changes in the Services of the Agreement by making alterations therein, by making additions thereto, or by omitting Services therefrom, after execution of an Agreement, and no such action shall invalidate the Agreement, relieve, or release the company from any guarantee under the Contract, affect the terms or validity of any bond, relieve, or release any Surety, or constitute grounds for any claim by the Contractor for consequential damages or loss of anticipated profits. Such changes in the Work shall be accomplished by a Change Order. A Change Order is a written instrument executed by the Town and the Contractor, stating their agreement on

(1) the change in Services;

(2) the amount of adjustment, if any, in the Contract Price; and

(3) the extent of the adjustment, if any, in the Project Schedule. Within five (5) calendar days of receipt of a Change Order initiated by the Town, the company shall provide an estimate of the change to the Contract Price and/or Project

Schedule. Until the Change Order is approved by the Town Manager in writing the company will be under no obligation to perform the Services.

b. The Contract Price may be amended only by a Change Order, initiated by the Town or company. The Town and company will both have five (5) calendar days to respond to a

Change Order request initiated by the other. All Change Order requests must be made and approved on a Change Order form provided by the Town and must be approved in writing by the Town Manager.

c. With the exception of minor Services, the Town will not direct the Contractor to perform changed Services, and the Contractor is under no obligation to perform changed Services unless and until there is an agreed-upon fee or price, as reflected in the signed Change Order

d. The company may submit written requests for a Change Order for additional work that it has determined to be necessary to complete work identified in the specifications and reflected in the Contract Price or ordered by the Town. The company shall submit its request for Change Order within five (5) calendar days of the event giving rise to the change. The value of any Work covered by a change or of any claim for an increase or decrease in the Contract Price will be determined by one or more of the following methods in the order of precedence listed below:

1. the change in Services;

2. he adjustment, if any, to the Contract Price or fee structure; and

3. the effective date of the change.

e. The maximum percentage that shall be allowed for Change Orders resulting in a price increase shall include the company's combined overhead and profit as follows:

1. For all such Work done by the company, the company may add up to ten percent

(10%) of the actual net increase in cost for combined overhead and profit.

2. For all such Work done by subcontractors, each subcontractor may add up to ten percent (10%) of the actual net increase in costs for combined overhead and profit and the company may add up to five percent (5%) of the subcontractor's total for the combined overhead and profit, provided that no overhead or profit shall be allowed on costs incurred in connection with premiums for public liability insurance or other special insurance directly related to such Work.

3. The case of a change on Contract Price, the company will in a form acceptable to the Town provide an itemized cost breakdown together with supporting data including original invoices, and any other documentation requested to substantiate the costs.

f. The amount of credit to be allowed by the company to the Town for any such change that results in a net decrease in cost will be the amount of the actual net decrease as determined by the Town. When both additions and credits are involved in any one

Change Order.

g. The Change Order detailing the increase or decrease in the Contract Price shall be valid only after approval and execution by the Town Manager in writing. The Town may authorize minor changes or alterations in the Work not involving extra cost and may also authorize minor changes in the Work which do not alter the character, quantity, or cost of the Work as a whole. The selected company shall carry out such changes promptly and without any adjustment of the Contract Price or Project Schedule.

h. Additional Work performed by the company without the written approval of a Change

Order, or in the absence of a timely change order request will not be entitled to an increase in the Contract Price or an extension of the Project Schedule and is performed at the Contractor’s risk, except in the case of an emergency.

10. Submission Specifications All submissions shall include the following information:

Description of the Proposer’s ability to satisfactorily perform the required work including:

▪ A brief profile of the Proposer, including the types of services offered; years in business (a minimum of seven years is required); form of the organization

(corporation, partnership, or sole proprietorship); number and location of offices; and total number of employees; and

▪ A description of specialized training, experience, and professional competence in the areas directly related to the services being offered;

2. Proposal Identification Cover Page.

3. Attachment A: Receipt of Addenda. All companies submitting proposals must complete and submit Attachment A, acknowledging that it has received all addenda provided as part of the submission.

4. Attachment B: List of Sub-Contractor(s).

5. Attachment C: Proposal Form: signed by the company’s official authorized to bind the offeror to the proposal terms and who will have contractual responsibility with the

Town. Include the legal name of the company, corporate address, telephone number and email address of the official, and the office to which this project will be assigned (if the Proposer operates from more than one location); and an overview of the history of the company, years in business, the disciplines that the proposer is offering to provide and a brief description of the specialties of sub- Contractor(s) the Proposer anticipates using.

6. Attachment D: Proposal Form Price Authorization attesting that all required information has been submitted.

7. Attachment E: Price Proposal Form, completed with the Proposer’s contingency fee and any other proposed fees.

8. Attachment F: References for completed work similar to the Scope of Services, completed within the last five (5) years.

9. Attachments G: Non-Collusion Affidavit; H: False Pretenses Affidavit; I: Affidavit of

Non-Conviction; and, J: Certification of Non-Suspension.

10. Account Placement Recommendations: Describe the recommended timeframe for referring delinquent accounts for collection, including how account age may affect collection success rates and the proposed fee structure.

11. Additional RFP Provisions

1. The selected company shall pay all sales, consumer, use and other similar taxes required by applicable law to be paid with respect to the work performed or the materials or equipment furnished. The Town is exempt from the State of Maryland

Sales Tax for items purchased directly.

2. List any lawsuits or arbitration proceedings initiated by or against your company in the past five years. Briefly state the nature of the action and the outcome.

3. The Town may request additional information, samples, or presentations in support of this RFP. Additionally, the Town may interview the company’s representatives under consideration to clarify any information provided, or to gather more evidence of managerial, financial, and technical abilities.

12. Insurance Requirements A. The Company shall provide proof of compliance with State law as to workers’ compensation and unemployment insurance, and of adequate comprehensive general liability insurance (bodily injury of $1,000,000.00 for each occurrence/aggregate; property damage of $500,000.00 for each occurrence/aggregate) and automobile fleet coverage

($1,000,000.00 for each occurrence/aggregate; property damage of $500,000.00 for each occurrence/aggregate). The Company shall indemnify and save harmless the Town, its officers, agents, servants, and employees, from all suits, actions, and damages or cost of every kind and description arising directly or indirectly out of the performance of the

Contract, including attorneys’ fees, whether caused by actions or omissions on the part of the Company, its agents, servants and employees, or other causes.

The Company shall also maintain Professional Liability (Errors & Omissions) insurance with a minimum limit of $1,000,000.00 per occurrence/aggregate, covering errors, omissions, or negligent acts in the performance of collection services. The Company shall also maintain Fidelity/Crime (Employee Dishonesty) coverage with a minimum limit of

$250,000.00, covering theft, misappropriation, or dishonest acts by the Company's employees involving funds collected on behalf of the Town

B. The Town shall be named as an additional Insured on the Comprehensive General Liability

Insurance, the Automobile Fleet Insurance, and the Property Damage Insurance.

C. A Certificate of Insurance shall be provided to the Town by the Company within five business days after the award of the contract and in any event prior to commencing work under the contract. The Certificate shall demonstrate that the Company has complied with the requirements of this section and be in a form acceptable to the Town.

D. Liability insurance on all major divisions of coverage for each Company and sub-contractor (s) shall be required for the contract length. The Company and all sub-contractor (s) must supply evidence of insurance upon request. Each Company agrees to assist in every manner possible in the reporting and investigation of any accident and, upon request, agrees to cooperate with all interested insurance carriers in the handling of any claim or suit. The Company shall be prepared to show evidence of insurance as required by the Town included herein, prior to the to the execution of any contract. The Company shall provide the Certificate of Insurance to the Finance Department. Failure to provide an acceptable Certificate of Insurance with the timeframe stated above shall be cause to terminate the contract. The Certificate shall state that such insurance is in full force and cannot be cancelled or released except upon thirty (30) days after written notice to the

Town. If any of the stated coverages expire during the term of this contract, the Company shall deliver renewal certificates to the Town at least ten (10) calendar days prior to the expiration.

E. All Town account data shall remain the property of the Town. The Contractor shall treat all

Town data as confidential and shall maintain reasonable administrative, physical, and technical safeguards to protect confidential and sensitive information, including personally identifiable information (PII), from unauthorized access, use, disclosure, alteration, or loss.

F. The Contractor shall maintain a written information security program with reasonable administrative, physical, and technical safeguards designed to protect Town data. At a minimum, safeguards shall include multi-factor authentication for privileged and remote access, encryption of Town data in transit and at rest, timely patching of known vulnerabilities, network monitoring and logging, secure configuration management, and cybersecurity training for personnel with access to Town data.

G. The Contractor shall use Town data solely for the purpose of performing services under this Contract and shall not sell, disclose, or use Town data for any other purpose. Access to

Town data shall be limited to personnel with a legitimate need to know.

H. The Contractor shall not allow any subcontractor or third party to access Town data without the Town's prior written consent. Any approved subcontractor or third party with access to Town data shall be subject to data security and privacy obligations at least as protective as those required of the Contractor. The Contractor shall remain responsible for the acts and omissions of its subcontractors.

I. The Contractor shall maintain compliance with the Payment Card Industry Data Security

Standard (PCI-DSS) for any credit card or electronic payment processing performed on behalf of the Town.

J. The Contractor shall notify the Town in writing within twenty-four (24) hours of discovering any actual or suspected security incident, unauthorized access to, or disclosure of, Town data or resident personal information, and shall cooperate fully with the Town's response, investigation, and any legally required notifications to affected individuals.

K. Upon expiration or termination of the Contract, the Contractor shall promptly return or transfer all Town data, records, and outstanding accounts as directed by the Town and shall securely delete or destroy any remaining copies of Town data in its possession or control, unless retention is required by law. Upon request, the Contractor shall provide written certification of such deletion or destruction.

L. The Contractor shall maintain Cyber Liability and Technology Errors & Omissions insurance with minimum limits of $1,000,000 per claim and in the aggregate, covering data breaches, breach response, regulatory defense, and third-party liability. The Contractor shall provide evidence of such coverage upon request.

M. The Contractor shall comply with all applicable federal, State of Maryland, and local laws and regulations relating to privacy, data protection, and information security. The

Contractor's information security practices shall be consistent with generally recognized industry standards appropriate to the nature and sensitivity of the Town data handled under this Contract.

N. The Contractor's obligations relating to confidentiality, protection, return, and secure destruction of Town data, and cooperation regarding any security incident or data breach, shall survive expiration or termination of the Contract to the extent necessary to protect

Town data and comply with applicable law.

O. The selected Contractor shall be responsible for reasonable costs associated with the investigation, response, legally required notifications, and remediation of any security incident or data breach involving Town data to the extent caused by the acts or omissions of the Contractor or its subcontractors.

13. Protest Any Proposer with a concern about the final award may submit a protest to the Town

Manager. Bid protests must be submitted in writing within five (5) working days following the official public announcement of the contract award.

14. Evaluation Criteria Companies must submit a proposal on the entire project. In determining which proposal best meets the Town’s expectations, a Review Committee comprising Town staff will take into consideration the specifics of the proposal, proposal prices, and the experience, qualifications, capacity, references and past performance, responsibility, and financial resources of the Company to perform the work. The Town reserves the right to reject any or all proposals, and to exercise its sole discretion to best serve the interests of the Town. The

Town reserves the right to cancel the Award of the Contract at any time prior to the execution of the contract without liability on the part of the Town.

15. Liquidated Damages The resulting Contract may provide for liquidated damages for failure to meet specified contractual requirements, including requirements relating to timely remittance of collected funds, protection of Town data, cybersecurity and data privacy, security incident notification, and return or secure destruction of Town data. Any applicable liquidated damages, including the amount and circumstances under which they may be assessed, shall be set forth in the Contract.

16. Execution of the Contract The company selected will be expected to sign an Agreement within ten (10) business days after receipt of the Agreement and submit such other documents as required by the contract including required insurance certificates. Failure to execute an Agreement and submit such other documents as required shall be just cause for annulment of the Award. If the awardee fails to execute the Agreement as herein provided, the award may be annulled and the contract awarded, at the discretion of the Town, to another company, and such company shall fulfill every stipulation embraced herein, as if he/she were the original party to whom the award was made, or the Town may reject all of the proposals, as its interest may require.

***INTENTIONALLY LEFT BLANK***

17. Diversity, Equity, and Inclusion The successful Contractor(s) is expected to comply with the Town's Diversity, Equity, and

Inclusion Statement.

The Town of Riverdale Park strives to be a model of diversity, equity, and inclusion. The

Town’s Mayor and Council, residents, businesses, and staff reflect the many faces, cultures and walks of life that proudly make up our world. We respect, value, and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together throughout our Town allows us to collectively and more effectively address the issues that face our community. It is the Town of Riverdale Park’s aim, and that all of us be guided by these core values:

Diversity: the quality of being different or unique at the individual or group level. This includes age; ethnicity; gender; gender identity; language differences; nationality; parental status; physical, mental, and developmental abilities; race; religion; sexual orientation; skin color; socio-economic status; work and behavioral styles; the perspectives of each individual shaped by their background, experiences and culture—and more. Even when people appear the same on the outside, they are different!

Equity: a focus on fair treatment for all considering; a person’s unique circumstances and adjusting to ensure that opportunities and outcomes are not predicted by identity. Equity aims to level the playing field and create equal outcomes.

Inclusion: a strategy to leverage diversity. Diversity always exists in social systems.

Inclusion, on the other hand, must be created. In order to leverage diversity, an environment must be created where people feel supported, listened to and able to do their personal best.

The Town of Riverdale Park is a diverse and inclusive community and is committed to equity and leveraging our diversity as we continually create a community where the inherit worth and dignity of each person is recognized and celebrated.

ATTACHMENT A: Acknowledgement of Addendum

THE VENDOR HEREBY ACKNOWLEDGES RECEIPT OF THE FOLLOWING

ADDENDUM.

Number Date Initials

Sign for Identification Printed Name

ATTACHMENT B: List of Sub-Contractor(s)

Company Name Expertise Role on Project

ATTACHMENT C: Proposal Form

In order to qualify for this project, the Company must submit this form affixed to the front of the Transmittal Letter.

Company Name:

President/CEO Name:

Address:

City, State and Zip:

Telephone:

Email Address:

Years in Business:

Business Structure: ( ) Partnership ( ) Corporation ( ) Sole Proprietor

Types of services provided and technical details that qualify the Company to perform the work

(add pages as needed):

ATTACHMENT D: Proposal Form Price Authorization

By signing this proposal form, such action certifies that the Company has personal knowledge of the following:

1. That said Company has examined this RFP and specifications, carefully prepared the proposal form, and has checked the same in detail before submitting said proposal; and that said Company, or the agents, officers, or employees thereof, have not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competition in connection with this proposal.

2. That all said work will be performed at the Company's own proper cost and expense. The

Company will furnish all necessary materials, labor, tools, machinery, apparatus and other means of collection service in the manner provided in the applicable specifications, and at the time stated in the contract.

3. The undersigned, being a reputable company hereby submits in good faith and in full accordance with all specifications, attached or integral, their Proposal:

Authorized Signature:

Printed Name and Title of Signatory:

Date:

SEAL: (If corporation)

ATTACHMENT E: Price Proposal Form

Company Name: _______________________________________________

Authorized Representative: _______________________________________________

A. Contingency Fee Schedule

Account Category Contingency Fee — 0 to

180 Days Delinquent

Contingency Fee — Over

180 Days Delinquent

Automated enforcement citations (speed, red-light, stop sign)

Parking violations _______ % _______ %

Code enforcement fines and penalties _______ % _______ %

Business license fees _______ % _______ %

Personal property and municipal real property tax balances

False alarm fines _______ % _______ %

Permit fees _______ % _______ %

Rental license fees _______ % _______ %

Property maintenance liens _______ % _______ %

Special assessments _______ % _______ %

Recreation program fees _______ % _______ %

Other delinquent municipal receivables (as identified by the Town)

State the contingency fee, as a percentage of the amount actually collected and remitted to the Town, for each account category. Enter the same rate in both columns if the Company does not vary its fee based on account age. Leave a row blank only if the Company does not intend to pursue that account category.

B. Returned Check Collection Fee

Fee Type Proposed Fee

Returned check service charge, per check (in accordance with applicable

Maryland law)

This fee, if any, shall be charged to and collected from the account holder, not the Town, in accordance with applicable law.

C. Additional Fees

Additional Fee (if applicable) Proposed Fee

Account placement / setup fee, per account (if any) $_______________

Skip-tracing fee, per account (if any) $_______________

Legal referral / litigation support fee, per account (if any) $_______________

Monthly reporting or account management fee (if any) $_______________

List any additional fees not captured above. Any fee not disclosed in this Attachment shall not be charged to the Town or to account holders during the term of the contract.

D. Fee Structure Narrative

Attach a brief narrative (as required under Submission Specifications, Item 10) describing the Company's referring delinquent accounts, how account age affects expected recovery rates, and any other factors relevant to the fee structure proposed above.

Authorized Signature: _______________________________________________

Printed Name/Title: _______________________________________________

Date: _______________________________________________

ATTACHMENT F: References

List three (3) references for municipal accounts receivable and collection services provided to local governments during the past five (5) years.

1. Name of Client:

Name and Title of Client’s Primary Contact:

Contact’s Telephone Number:

Contact’s Email:

Brief description of the types of services provided, the location where the services were provided, and dates of service:

Project Start Date: Project End Date:

2. Name of Client:

3. Name of Client:

ATTACHMENT G: Non-Collusion Affidavit

I, , being duly sworn on oath, deposes and says:

That they are the (Owner, Partner, Title if on behalf of a Corporation) of , (Name of Business, Corporation or Partnership) the party submitting the foregoing Proposal; that (he has not) (no officer of the said Corporation has)

(no partner of the said Partnership has) nor has any person, Company or corporation acting on (their)

(its) behalf; agreed, conspired, connived or colluded to produce a deceptive show of competition in the compilation of the Proposal being submitted herewith; and that {he/she) (the said Corporation) (the said

Partnership) has not in any manner, directly or indirectly, entered into any agreement, participated in any collusion to fix the Proposal Price of the Contractor(s) herein or any competitor, or otherwise taken any action in restraint of free competitive proposal in connection with the contract for which the within

Proposal is submitted; that in making this Affidavit, the affiant represents that he/she has personal knowledge of the matters and facts herein stated. The Affiant hereby declares and affirms under the penalties of perjury that the foregoing is true to the best of their knowledge and information.

To be signed by Contractor(s), if the Contractor(s) is an Individual; or by a Partner, if the Contractor(s) is a Partnership; or by a duly authorized Officer, if the Contractor(s) is a Corporation.

(Signature) (Date)

(SEAL if a corporation)

ATTACHMENT H: False Pretenses Affidavit

I, , the undersigned

(Office Held) of , being first duly sworn on oath, (Name of Business

Entity) affirms and says this day of , 2026, that I hold the aforementioned office in .

(Name of Business Entity)

I FURTHER ATTEST, under the penalties of perjury, that neither I, nor to the best of my knowledge, information and belief, the above Business Entity nor any officer, director, partner, member or associate thereof; nor any of its employees directly involved in obtaining contracts with the Town, has been convicted of false pretenses, attempted false pretenses or conspiracy to commit false pretenses under the laws of any state or federal government, based upon acts committed after July 1, 1981.

To be signed by Contractor(s), if the Contractor(s) is an Individual; or by a Partner, if the Contractor(s) is a

Partnership; or by a duly authorized Officer, if the Contractor(s) is a Corporation.

Signature Date

(SEAL if a Corporation)

ATTACHMENT I: Affidavit of Non-Conviction

I hereby affirm company that:

(1) I am the (Title) and duly authorized representative of

(Name of Business Entity) whose address is that I possess the legal authority to make this affidavit on behalf of myself and the Company for which I am acting.

(2) Except as described in Paragraph 6 below, neither I nor the above Company nor, to the best of my knowledge, any of its officers, directors, or partners or any of its employees directly involved in obtaining contracts with the State, or any county, bi-county or multi-county agency or subdivision of the State have been convicted, or in an official investigation or other proceeding admitted in writing or under oath, acts or omissions which constitute bribery, attempted bribery or conspiracy to bribe under the provisions of Criminal Law Article of the Annotated Code of Maryland or under the laws of any state or the federal government (conduct prior to July 1, 1977 is not required to be reported); and

(3) Except as described in Paragraph 6 below, neither I nor the above Company nor, to the best of my obtaining contracts with the State, or any county, bi-county or multi-county agency or subdivision of the State have been convicted under a State of federal law or statute of any offense enumerated in §16-203 of the State Finance and Procurement Article; and

(4) Except as described in Paragraph 6 below, neither I nor the above Company nor, to the best of my obtaining contracts with the State, or any county, bi-county or multi-county agency or subdivision of the State have been found civilly liable under a State or federal antitrust statute as provided in

§16-203 of the State Finance and Procurement Article.

(5) Except as described in Paragraph 6 below, neither I nor the above Company nor, to the best of my knowledge, any of its officers, directors, or partners or any of its employees who will provide, directly or indirectly, supplies, services, architectural services, collection related services, or leases of real property have debarred or suspended under this subtitle.

(6) State "none" or, as appropriate, list any conviction, plea or admission described in Paragraphs 2 through 5 above, with the date, court, official or administrative body, the individuals involved and their position with the Company, and the sentence or disposition, if any.

I acknowledge that this affidavit is to be furnished, where appropriate, to the Town of

RIVERDALE PARK, Maryland, under Section 16-311 of the State of Maryland Finance and Procurement Article of the Annotated Code of Maryland. I acknowledge that, if the representations set forth in this affidavit are not true and correct, the Town of

RIVERDALE PARK may terminate any contract awarded and take any other appropriate actions. I further acknowledge that I am executing this affidavit in compliance with Section

16-309 of the State Finance and Procurement Article of the Annotated Code of Maryland which ordains that any person convicted of bribery (upon acts committed after July 1, 1977) in furtherance of obtaining a contract from the State or any subdivision of the State of Maryland shall be disqualified from entering into a contract with the Town.

I do solemnly declare and affirm under the penalties of perjury that the contents of the affidavit are true and correct.

Signature Date

Printed Name

ATTACHMENT J: Certificate of non-suspension

I, , do hereby certify that has not been suspended or Name of Contractor(s) barred from participation in contract activities with any government.

Signature:

Title:

Date: