DRAFT-_Performance_Work_Statements_(PWS).docx

ATTACHMENT I - PERFORMANCE WORK STATEMENT

ADVANCED OCCUPATIONAL TRAINER - COSMETOLOGY

I. GENERAL REQUIREMENTS: The Federal Bureau of Prisons, Field Acquisition Office, Grand Prairie, Texas, intends to award a Performance Based firm-fixed price indefinite delivery/requirements type contract resulting from this solicitation. The objective is to provide in-house Advanced Occupational Training certificate program services. The course of study shall lead to a Certificate of Specialization in Cosmetology. The Contractor will provide the most up-to-date instruction and technology in this field to enhance inmates’ post-release employment opportunities. The services which meet the requirements outlined in this performance work statement for the inmates incarcerated at the Federal Correctional Institution Danbury, Connecticut, hereinafter referred to as FCI. General Information regarding the Bureau of Prisons (BOP) and its facilities is located at www.bop.gov. Course completions will meet Federal Bureau of Prisons (BOP) standards for educational training. The Government reserves the right to award without discussion and to make a single award. Therefore, each initial offer should contain the offeror's best terms from a cost or price standpoint. The base period of performance shall begin on the effective date of award through a 12 month period, with the government’s unilateral right to exercise up to four, 12 month option periods.

The services will be rendered by a contractor with the capability of providing and development of written curriculums for Cosmetology Training Program which will lead to a course of study with Certificates of Specialization. The contractor must be able to provide a program that can be completed within a 12 month timeframe. The curriculum must be approved at the time of award. A copy of the curriculum will be kept on file in the Supervisor of Education’s Office.

A. BACKGROUND: The Federal Bureau of Prisons (FBOP) was established in 1930 to provide more progressive and humane care for Federal inmates, to professionalize the prison service, and to ensure consistent and centralized administration. The Federal prison system is a nationwide system of prisons and detention facilities for the incarceration of inmates who have been sentenced to imprisonment for Federal crimes and the detention of individuals awaiting trial in Federal court. The defined mission of the BOP is as follows:

It is the mission of the Federal Bureau of Prisons to protect society by confining offenders in the controlled environments of prisons and community-based facilities that are safe, humane, cost-efficient, and appropriately secure, and that provide work and other self-improvement opportunities to assist offenders in becoming law-abiding citizens.

As an agency under the Executive Branch of the United States Government, the BOP receives an annual appropriation of funds to accomplish its assigned mission. The public trust demands that this annual appropriation be prudently managed. Thus, dollars spent to maintain the education of the inmate population must reflect the agency’s best efforts to obtain cost-effective and be consistent with community standards.

The following Bureau of Prisons Program Statements are applicable to this contract and are incorporated by reference with the same effect as if they were given in full text. The full text of these Program Statements may be accessed electronically at this address: http://www.bop.gov

B. SERVICES TO BE PERFORMED: The BOP has requirement to offer inmates opportunities for improvement to their educational levels and workplace skills while incarcerated. The agreement is for the purpose of providing Advance Occupational Training Program to the incarcerated students at FCI Danbury. The purpose of the classes is to train students for careers in the work force and to provide needed skills for REENTRY employment in the community and to provide skills for existing work details within the institution. The Advanced Occupational Training Programs is to include, but is not limited to the following course: Cosmetology

The Contractor will direct a Cosmetology training program which will focus on required training for students to complete the State Board of Cosmetology license requirements. The initial training course is in place but will need to be developed by the Contractor to maintain State of Connecticut requirements. The Contractor will work closely with the Supervisor of Education to establish all needed material/resources for this program.

C. PLACE OF PERFORMANCE: Classes will be conducted at the FCI Danbury, Connecticut. The FCI is currently a low security, female facility. The work performed will be in the Education Department. The Contractor will teach the classes on a continuous basis for the term of the contract.

D. ACADEMIC, EXPERIENCE AND/OR SPEICAL REQUIREMENTS: The successful contractor shall be accredited state college, institution, and/or University systems or other recognized accreditation association or agency, or be recognized by the Connecticut Department of Licensing and Regulation as being an instructional source and have proof. Experience in teaching Cosmetology Service on similar contracts or in a correctional setting is preferred.

The students shall be eligible to sit for the National Professional Certification Exam and/or State of Danbury Certificate Exam and the costs will not be included in the contract rate. The Government or student will be responsible for the cost of the exams. The contractor must provide a cost per completion breakdown for the instrumental effort proposed for the evaluation of the cost efficiency of the program.

The successful contractor shall possess a Vocational Certification in Cosmetology from an accredited college, technical school or university and/or experience in instruction in a cosmetology field. The instructor must meet the teacher certification requirements for the state of Connecticut, have at least three years of experience in a related field, and have an extensive knowledge of teaching the areas related to the 1,500 hour program. The Government also reserves the right to contact the individual(s). The candidate’s name and qualifications must be submitted at the time the offer is submitted. All Contractors must submit with their offer a resume, photocopies of documents evidencing education and training.

All instructors assigned to provide instruction as part of this contract must be trained or certified in their area of expertise and work for the company/agency awarded the contract. If requested by the Contracting Officer, the contractor shall be required to document primary source verification of the credentials for each provider including: current license from the appropriate Board, education from professional schools or universities, evidence of completion of internships, industry recognized certificates as appropriate. The Contractor will be required to maintain (renew) their teaching credentials for the duration of the contract. The Contractor must submit a copy of a current license and proof of teaching history.

E. SCHEDULE OF PERFORMANCE: Due to the sensitive nature of the correctional environment, the contractor is expected to be prompt in reporting to work in order to support the inmate accountability policy. The courses shall be instructed using class room hours with seven (7) hours of instruction per day or up to 35 hours of instruction per week. In structors must report to the institution at a minimum of 15 minutes prior to the start of each class. The contractor shall instruct inmate students for one hours sessions, 1500 sessions, typically from 7:30 am and 3:30 pm, Monday through Friday, including a 30 minute unpaid lunch break, excluding federal holidays; other days/hours may be implemented if necessary to meet program requirements and these days/hours may be adjusted to meet the needs of the institution to include weekends. Estimated annual sessions are approximately 1500 sessions per 12-month period. The sessions are on a requirements basis therefore schedule and sessions can change.

The Contract Monitor (CM) will be responsible for defining each weekly schedule. The schedule is subject to change based on the variable needs of the institution and the unpredictable nature of the correctional environment. Advance notice of schedule changes will be given whenever possible. Due to the nature of the correctional setting, delays in performance of work may be expected. Such delays may include, but are not limited to inclement weather, electrical or mechanical problems, or other security matters. When contract employees report to the institution but are unable to perform services due to such delays, the Contractor will be paid for one (1) session. Normally, any remaining sessions for that day will be suspended and the Contractor will be free to leave and the Contractor will not be paid for remaining non-performed sessions. However, if the institution requests that the Contractor remain at the institution for eventual performance, the Contractor shall be paid for such sessions.

If the Contractor fails to provide coverage, the Government may seek a contractual remedy. In the event of any absence, the Contractor shall provide replacement coverage.

E. RESTRICTIONS ON CONTRACT WORKERS: The Contractor shall not supervise inmates, supervise Bureau of Prisons staff, participate in inmate accountability, requisition, sign for, or pick up supplies, formulate policy or procedures, or attend meetings, recalls or staff functions.

F. NONPERSONAL STATUS: Award of this contract will result in a contractual arrangement only. The service is a contractual arrangement and not a personnel appointment; Payment is based on an end product or the accomplishment of a specific result; the service does not constitute an employer/employee relationship; and The Contractor will not be subject to Government supervision, except for security related matters. However, Contractor performance shall be monitored. All duties outlined in this Performance Work Statement shall be performed in accordance with standards and methods generally accepted within the Contractor’s own field of expertise. The CM will periodically evaluate the Contractor’s performance. In this evaluation, if the performance of instructor(s) is deemed unacceptable, that provider will no longer perform those duties. In that event, the Contractor will be responsible for replacing the contract worker.

G. INMATE MANAGEMENT: The provision of services under this proposed contract will require frequent and unsupervised contact with inmates. The Contractor will not be responsible for the management of inmates except to ensure that those inmates involved in activities within the Contractor’s scope of work shall abide by all rules, in effect, to ensure the safety and wellbeing of all participants.

The Contractor will report any infractions of rules and regulations by any inmate to the Supervisor of Education, the CM, or appropriate FBOP staff member.

II. STATEMENT OF OUTPUT:

Performance of the services are defined within this performance work statement utilizing a “performance-based” approach. Thus, required services are described in terms of output rather than specific task assignments.

III. SPECIFIC REQUIREMENTS:

Output #1: Technical Performance and Quality of Goods/Services:

A. Scope of Services: The contractor will make available, on a nondiscriminatory basis, Advanced Occupational Training Program services as ordered by the Education Department at FCI. The contractor will be responsible for supplying qualified and competent instructors who meet and maintain the security requirements listed in this solicitation and the resulting contract. The contractor will be responsible for the timely submission of new faculty applications to ensure that adequate time is allowed for the security clearance of new instructors. The contractor will be evaluated on its ability to hire qualified staff and its ability maintain minimum turnover of instructors.

The rules and procedures of FCI Danbury, Connecticut, and all applicable Federal and State laws and regulations in effect during the term of this contract will be adhered to. Due to state statute and licensure requirements, the contractor must provide an instructional program that meets the minimum established state educational requirements for Cosmetology programs. The instructor is required to have an extensive knowledge in teaching the areas related to, at a minimum, the 1,500 hour program utilized by Connecticut Cosmetology schools.

The manner and method in performing the tasks outlined in the performance work statement are the sole responsibility and within the sole discretion of the contractor. The contractor shall perform in accordance with accepted professional standards and the methods and guidelines.

The Contractor will provide instruction in Cosmetology as set forth in Lesson Plans and Curriculum created by accrediting agency and will establish a permanent record of vocation training completed. The Contractor will provide instruction consistent with course requirements provided by accrediting school. The Contractor will enhance course instruction with Live Work and On-The-Job training to meet accrediting school’s expectations. Examination and evaluation of students to determine mastery of course work.

B. Curriculum Development: The Contractor shall be capable of teaching adult students at high school level. The Contractor shall use a variety of teaching techniques to include classroom lectures. The Contractor will update the curriculum as needed to include current skills. Both the Contractor and Supervisor of Education must approve any changes in scheduled programming to the curriculum.

The Contractor shall provide a written course syllabus to each student enrolled in the program and copies for the Supervisor of Education or CM. The syllabus shall include the topic, date, and the name of the instructor for each session.

C. Instruction: The Contractor will instruct approximately 15 to 20 students per contract year. The Contractor will provide oral and written feedback on student progress to education staff.

The Contractor will guarantee and assure that program content, requirements, and quality shall be maintained in accordance with standards equal to those of its regular on-campus program, except for limitations imposed by incarceration.

1. The Contractor will train students in Cosmetology with skills to include:

a. Every student will be on a program plan to complete a course study consisting of minimum state requirements.

b. Students shall perform practical work for the first three hundred hours on manikins only.

c. Every student shall complete a course of study consisting of a minimum of four hundred clock hours of classroom instruction which may lead to certification as a licensed manicurist.

d. Directs activities of other students in maintenance of classroom or in ordering or receiving of materials for the program as needed.

2. The Contractor will provide training program that consists of twenty percent classroom training and eighty percent live work. (The live work will be performed by students being directly supervised in the completion of the live work on students using the most up-to-date equipment, to plan work/activity schedules, for understanding this career field.)

3. The Contractor will help the advanced student develop the skills to manage the classroom operations. He or she will also develop the students to chair planning committees that will be used to improve communication and increase community awareness of the program.

4. A course outline which provides job entry skills is required. This course description/outline will provide entry and completion requirements for vocational training.

5. Activities will include various professionally accepted teaching methodologies, which include lectures, class work and individual work. Safety regulations will be adhered to at all items.

6. The Contractor will also have duties and responsibilities with the maintaining of supplies and with inventories. The contractor will also assist in paperwork which will be completed for testing the inmate’s participants for certification in this program. The contract will ensure the instruction in each program area includes those components that will lead to successful completion of that course. Certificates of Completion for each course will be awarded to each student upon successful completion.

7. The Contractor will provide course instruction to include be not limited to the following topics: Shampoo and moisturizing techniques; Chemical hair relaxing; Hair cutting with scissors and razors; Manicures and pedicures; Coloring techniques; Sanitation and related aspects of cosmetology; and facials.

D. Investigative Requirements: The employees of the Contractor entering the institution shall meet certain security requirements to receive an institutional pass as required by Bureau of Prisons Program Statement 3000.03 dated December 19, 2007. Primary concerns are the amount of contact that may occur between the Contractor and his/her employees with the inmate population during the performance of the contract.

The program managers at each institution is responsible for conducting the appropriate vouchering, law enforcement checks, and ensuring that fingerprinting is completed on all Contract staff that may need access inside the confines of the secure perimeter. The personnel department will establish a security file that will be maintained on each of the Contractor’s employees from the beginning of the contract through its duration. The following investigative procedures will be performed: 1) National Crime Information Center (NCIC) check; 2) DOJ-99 (Name Check); 3) FD-258 (fingerprint check); 4) Law Enforcement Agency checks; 5) Vouchering of Employers; 6) Resume/Personal Qualifications; 7) OPM-329-A (Authority for Release of Information); 8) National Agency Check and Inquiries (NACI) check (if applicable); and 9) Urinalysis Test (for the detection of marijuana and other drug usage).

By submitting an offer, the Contractor and its employees agree to complete the required documents and undergo the listed procedures. An individual who does not pass the security clearances will be unable to perform services under the contract. The final determination and completion of the security investigation procedures will be made at the sole discretion of the appropriate institution. All persons are advised that a urinalysis test for the detection of marijuana and other drug usage shall be performed. Any person(s) testing positive shall be disqualified from performing under the resulting contract. Any individual employed by the Contractor deemed not suitable by the Bureau of Prisons requirement will not be granted access to perform services under the contract. This is a condition of the contract. The Contractor must be in compliance with Department of Justice Regulations at 8 CFR 274a regarding the employment of aliens. A copy of this directive is available upon the Contractor’s request.

The Contractor may be required to submit to testing for or provide evidence acceptable to the Clinical Director of recent testing for tuberculosis or other communicable diseases as might be required by the Clinical Director. Failure to submit to testing for or provide acceptable evidence of recent testing for or immunity to selected communicable diseases shall be grounds for denying access to inmates and result in termination of the contract.

E. Institution Security: The Contractor agrees to adhere to all regulations prescribed by the institutions in regards to the safety, custody, and conduct of inmates. The Bureau of Prisons requires all non-employees to sign in and out of the institution for security reasons. The Contractor will be required to attend a onetime orientation program, consisting of approximately four (4) hours, prior to performing any services under this contact. The date and time for this orientation will be mutually agreed upon by both parties. The Contractor may, at any time, be removed from the institution at the discretion of the CEO. The Contractor will be required to record the date of service, time of arrival, and departure in the log. Items brought into the institution will be searched and scanned as needed. The contractor will not be approved to bring additional computer items into the institution unless approved in advance by the Supervisor of Education, Computer Manager and Correctional Services.

Output #2: Cost Control and Customer Satisfaction:

A. Classroom Supplies: Classroom equipment, books, and other related supplies shall be provided by the Contractor. The Contractor and/or their instruction(s) will not bring in any equipment, tools or class supplies without prior approval of the Supervisor Education. Equipment such as overhead projectors, televisions and VCR/DVR’s will be provided as needed by the institution. Equipment and supplies if provided by the FCI shall remain the property of the facility. The contractor will not hold employees of the FCI responsible for any damages, loss or misuse of any equipment, tools, or class supplies.

The Contractor will be required to notify the CM of material and supply needs sufficiently in advance to ensure adequate levels are maintained. Any records maintained by the Contractor under this contract will remain the property of the government.

B. Safety and Security: The Contractor agrees to follow all regulations prescribed by the institution for the safety and security of inmates. Specifically security measures include, but are not limited to:

1. Custody personnel may enter the classroom anytime to verify inmate accountability.

2. The Contractor will document any inmate infractions, including absences and tardiness, and report them to the Supervisor of Education.

3. The Supervisor of Education may alter schedule from time to time due to institution needs, e.g. emergency counts, fire alarms, census counts, early recalls, staff meeting/training, etc.

C. Payment Terms: The contractor shall prepare and submit proper invoices for services rendered under this contract. For the purpose of this contract, a specific definition for what documentation constitutes an invoice is provided below. A proper invoice shall include the information specified in Federal Acquisition Regulation (FAR) clause 52.212-4, Contract Terms and Conditions – Commercial Items, paragraph (g). Services shall be invoiced in accordance with the terms and conditions of the contract, including the payment rate structures specified in the contract. Each invoice shall also reference the contract number assigned to any resulting contract, a unique invoice number which FCI/FPC will reference when making payments under the contract, and the contractor’s size standard (small or large).

An invoice for services rendered shall be a paper invoice detailing the date(s) services were provided, the number of sessions provided, the type of service provided, the unit pricing applied, and the extended total amount due. Invoices shall be received at the designated point of receipt within 30 calendar days after the services have been provided under this contract. Invoices should be separated on a monthly basis to cover the services provided during the month. Invoices which are submitted beyond the 30 day requirement shall constitute a performance deficiency under this output and shall be documented in the contractor’s performance evaluations. Invoices which are submitted within the acceptable time period, but are found to contain errors or require further justification, will be rejected and shall be resubmitted by the contractor within 30 calendar days from the date of rejection.

Output #3: Timeliness of Deliveries/Performance:

A. Method of Performance: The Contractor has sole responsibility and discretion for choosing and implementing the manner and method of performing tasks outlined in this Performance Work Statement as long as the requirements are met in accordance with the policies described above.

The services, although not directly supervised, shall be reviewed by institution staff to ensure contract compliance. The Contractors performance will be evaluated in accordance with FAR Part 42. Contract monitoring reports will be prepared by the CM and maintained in the contract file. The Government reserves the right to suspend, limit or revoke the Contractor’s privileges at the facility due to violations of security procedures.

B. In accordance with FAR 42.1502 & 42.1503: Agencies shall prepare an evaluation of Contractor Performance and submit to Federal Past Performance Information Retrieval System (PPIRS). The Department of Justice, Federal Bureau of Prisons utilizes the Department of Defense (DOD) web based Contractor Performance Assessment Reporting System (CPARs) to provide contractor performance evaluations. The Contractor shall provide and maintain a current e-mail address throughout the life of the contract. The Contractor shall register with DOD within 30 days of receiving an e-mail from the Focal Point. The e-mail will contain a “USER ID” to complete the registration. The Contractor must be registered to access and review its evaluation and/or provide a response. If assistance is required when registering, please contact the institutional Contracting Staff/Focal Point for assistance, guidance, and instructions.

Output #4: Business Relations:

Maintain open avenues of communication, facilitating the exchange of information between the contractor and the Government regarding the contract services. The contractor shall provide a Point of Contact (POC) who shall be responsible for facilitating the contractor’s delivery of services under this contract. The contractor shall designate this individual in writing to the Contracting Officer prior to the startdate of the contract. Alternate POC’s may be designated; however, the contractor must identify those times when an alternate shall be the primary POC. There shall be an open line of communication between the contractor, its representatives, and the CM or applicable staff to ensure that the services ordered by the institution are provided.

The contractor will be evaluated on the ability to provide effective management, cooperative and proactive behavior with the technical representative(s) and Contracting Officer, flexibility, responsiveness to inquires, problem resolution and customer satisfaction. The contractor will be evaluated on satisfaction of the technical monitors with the overall performance, and final product and services. Evaluation will also be based on consideration of all relevant facts and circumstances. It will include a determination of the contractor’s commitment to customer satisfaction and will include conclusions of informed judgment. However, the basis for the conclusions of judgment will be substantially documented.