RFI_-_FBI_-_FAU_-Final.pdf

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FEDERAL BUREAU OF INVESTIGATION

FINANCE DIVISION | PROCUREMENT SECTION

Disclaimer:

THIS NOTICE IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL

OR QUOTE. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A

COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE

GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS

ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO

THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL

DESCRIPTION IS STRICTLY VOLUNTARY.

Introduction:

The United States Department of Justice, Federal Bureau of Investigation, Criminal Investigative

Division, Financial Crimes Section, Forensic Accountant Unit is requesting information and conducting research by process of Request for Information (RFI) in the area of Optical Character

Recognition (OCR).

Background:

The United States Department of Justice, Federal Bureau of Investigation, forensic accountants are responsible for the review and analysis of financial documentary evidence obtained during the course of an investigation. The most common types of documents received are account statements and transactional images from financial institutions (banks, credit unions, etc.).

These transaction images may include deposit tickets, checks received for deposit, checks written from the account, and wire transfer activity. These documents are received in either paper or PDF formats and are not original copies. In many instances the documents received are of fair or low visual quality.

Depending on the investigation, forensic accountants may receive multiple years’ worth of documents that need analyzed, and statement and transactional level information scheduled and exported into Microsoft Excel spreadsheets. Extracting this information requires that the software process high volumes of pages and data from these documents. Due to the

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The data is then reviewed and analyzed in order to create reports and communicated to others on the investigative team. Because of the complexity of the data obtained, automating the process using business intelligence tools would be ideal.

The investigations worked are sensitive in nature and cannot be processed in an unsecure environment, such as, a web-based program.

Objectives:

This RFI is intended to help the agency make informed acquisition decisions to the following:

Evaluate the current market offerings and the best suited technology for current and future investigative needs;

Identify the needs of the users and risk/benefits of solutions;

Identify and mitigate any potential barriers to competition, and

Determine industry data and information needs to support proposal preparations.

The agency objective is to acquire a new software technology from an established provider with an existing enterprise offering that can meet the following:

1. Offering state-of-the-art technology that captures data from documents containing computer font and handwriting;

2. Providing artificial intelligence and machine learning capability to improve character recognition;

3. Executing performance excellence in customer support, technological advancements, comprehensive analytics, and providing solutions that will add significant value and cost effectiveness;

4. Supporting agency deadlines and faster solution development to meet the complex needs of the agency;

5. Facilitating requirements of data capture and analytics from various documents to include, but not limited to financial institutions statements, credit card statements, deposit images, check images, industry forms, and business forms, and

6. Processing large volumes of data with the ability to parse unique identifiers.

Required Submittal Information Requested:

1. Capabilities and Qualifications:

a. Describe the name of all your company’s operations;

b. What differentiates your product from its competition;

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c. Describe the methodology used to measure your company’s performance standards and quality assurance;

d. Describe how client complaints and issues are addressed and resolved;

e. Does your company have the resources to support a large enterprise agency, and

f. Does the solution support multiple users working in the same file at the same time?

2. Data Capture and Analytic Solutions:

a. Can your solution identify and convert handwriting into text?

b. Can your solution automatically identify and covert check images?

c. Can your solution convert check images from any format (i.e. four checks per page, 12 checks per page and more)?

d. Can your solution automatically match the check image with the financial statement data?

e. Can your solution provide images embedded in the MS Excel output?

f. Can your solution link the source data location in PDF to a specific MS Excel output?

g. Can your solution automatically capture data from statements that have multiple accounts?

h. Can your solution automatically parse vendor names from the statement description into a separate column?

i. Can your solution automatically identify the transaction location and other data from the statement description into a separate column?

j. Does your solution have a page or data processing limit?

k. Does your solution offer multi-page handling?

l. Can your solution integrate included data analytics (i.e. total deposit/withdrawal amounts and transaction occurrences) to streamline workflow?

m. Can the user customize a MS Excel output based on their needs?

n. What other types of documents can your solution support?

o. Does your solution require additional OCR programs to operate?

p. Does your solution offer integrated data analytics and visualization tools (i.e.

charts, graphs)?

q. How can users verify the accuracy and completeness of data outputs?

r. Can your solution identify and indicate transposed or incorrectly read data?

s. Can your solution assign unique identifiers to each transaction?

t. How many financial institutions can your solution support?

u. How does your solution handle new financial institution statement formats or unique documents?

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v. Does your solution capture both data from structured and unstructured documents?

w. Does your solution provide redaction features?

x. Does your solution provide financial analysis models such as flow of funds, transaction analysis, Benford’s Law, Beneish’s M-Score, etc.?

3. Physical and Access Security:

a. Does your solution have an ‘off-line’ version? Or is it a web/cloud based program?

b. Does your solution process the data locally within the agency environment?

c. Will your organization provide all information required by the agency’s security components to certify and accredit its use?

d. What certifications does your organization have?

4. Client Service and Support:

a. What type of client support/help desk access is included with your software?

b. How is client help and support handled?

c. What services are available with the solutions?

d. What type of training is provided with your solution, in-house or remote?

Submittal Information:

It is requested that interested businesses submit to the Contracting Office a brief capabilities package using Word, Excel or PDF searchable format 8 ½ * 11 page size, no more than 20 pages in length, single spaced, 12 point font, one-inch margins, Times New Roman Font, demonstrating ability to meet the FBI’s requirements. The documentation must address, at a minimum, the following:

Company Name, Company Address, Company Business Size, and Point-of-Contact (POC) name, phone number, fax number, and e-mail address

Company profile to include number of employees, annual revenue history, office location(s), CAGE Code, DUNS number, and a statement regarding current small/large business status

Qualifications, if applicable, as a Small, Small Disadvantaged, Small Disadvantaged Veteran Owned Small Business, Women-Owned, 8(a), Hub Zone or Service Disabled Veteran-Owned Small Business Concern

System for Award Management (SAM) registered NAICS codes

If the vendor is a small business, an explanation of the vendor’s ability to perform at least 50% of the tasking described in this SOW

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The type of work the vendor has performed in the past in support of the same or similar requirement to include the type of contract and method of contracting (GSA, GWAC, other contracting vehicle)

Vendor participation in any Government-wide Acquisition Contracts (GWAC) or General Services Administration (GSA) schedules which may be utilized for the contract

The specific technical skills the vendor possesses which ensures capability to meet the objectives and requirements

The capability package shall be sent via email to hlwilliams2@fbi.gov. Submissions must be received no later than 5pm Eastern Standard Time on February 28, 2020. Questions or comments regarding this notice may be addressed to Contracting Officer (CO) Harriett Williams via email hlwilliams2@fbi.gov. No phone calls will be accepted in regards to this RFI. Feedback in regards to RFI responses will not be provided.

This RFI is for planning purposes only and shall not be considered as a request for proposal or an obligation on the part of the FFBI to acquire and products or services. No entitlement to payment of direct or indirect costs or charges by the FBI will arise as a result of contractor submission of responses to this RFI or the FBI’s use of such information. The FBI reserves the right to reject, in whole or in part, any contractor’s input resulting from this RFI. Responses to this RFI will not be returned. All questions regarding the RFI shall be in writing prior to submission date. The cost of responding to this RFI shall be exclusively borne by the contractor and no costs will be reimbursed by the FBI.

mailto:hlwilliams2@fbi.gov