RFI_12415246_Stryker.pdf

SAM.gov RFI_12415246 Defense Health Agency (DHA)

Request for Information: Preventive and corrective maintenance services on Government owned Stryker operating room equipment

Background: U.S. Naval Hospital (USNH) Naples is a twenty-nine (29) bed community hospital with one Naval Branch Health Clinic (NBHC) located at Capodichino and a Navy Fleet Liaison Detachment at Landstuhl Regional Medical Center, Landstuhl, Germany.

Objectives:

• The contractor shall provide one (1) scheduled annual preventive maintenance visit per year. The contractor shall provide technical support via an English-speaking service technician.

• The contractor shall provide unlimited corrective repairs during normal business hours (8:00 A.M. to 4:30

P.M. Monday through Friday), to be performed on-site or at Stryker service center, and on weekends in emergencies.

• The contractor shall provide loaner equipment when the maintenance service is performed at the Stryker service center.

• The contractor shall provide replacement parts, technical modifications, working hours and travel necessary to maintain the machines in proper operating condition to assure continued operation at their designated efficiency and capacity.

This Request for Information (RFI) is issued to assist the Contracting Officer in conducting market research to establish if two or more responsible participants are present on SAM.gov that can provide the required services.

Submission Instructions:

1. Please respond with a maximum of a five (5) pages capabilities document. The capabilities document should document the potential Offeror’s ability (or inability) to meet the requirements as indicated in the sample performance work statement below and highlight any other information requested by the RFI.

2. Please save the capabilities document as an MS Word or PDF document. Please send the capabilities document as an attachment to an email using “SAM.gov RFI_12415246 in the Subject line.

3. Responses, both positive and negative (ability or inability), shall be provided via email to:

lorri.j.loveland.civ@health.mil .

4. Responses (closing date) are requested no later than 10:00 AM, Eastern Time, 03 June 2026.

5. Questions are permitted but should be restricted to items that if unanswered would limit a potential Offeror’s ability to respond accurately as to their capability to provide the required services. The deadline for questions is 10:00 AM 21 May 2026.

6. All communications shall be restricted to email. Defense Health Agency (DHA) will not accept phone calls.

7. Release of this RFI does not guarantee that a solicitation will be forthcoming, nor does it in any way limit the Contracting Officer’s ability to set the acquisition strategy for any potential future requirements.

Administrative Information:

1. The period of performance for this sample requirement includes a base period of 12 months, four (4) 12-month option periods, for a total of 60 months (if all options are exercised).

mailto:lorri.j.loveland.civ@health.mil

2. This sample requirement is for Non-personal Services. This sample requirement will be performance based and services are considered to be severable services. A Quality Assurance Surveillance Program (QASP) will be provided in the event a solicitation is issued.

3. If an award would result from a subsequent solicitation, the contract type would be Firm Fixed Price (FFP).

4. The applicable NAICS code for this sample requirement is 811210, Electronic and Precision Equipment Repair and Maintenance.

5. Services will be provided at the U.S. Naval Hospital Naples, Italy.

Sample Excerpted PWS Below

1.1 This is a non-personal services contract to provide US Naval Hospital Naples Italy (USNH), Main Operating Room has requirement for a Full Risk maintenance service on Government owned equipment

1.2 Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform preventive and corrective maintenance as defined in this Performance Work Statement (PWS). The contractor shall perform to the standards in this PWS.

1.3 Background: U.S. Naval Hospital (USNH) Naples is a twenty-nine (29) bed community hospital with one Naval Branch Health Clinic (NBHC) located at Capodichino and a Navy Fleet Liaison Detachment at Landstuhl Regional Medical Center, Landstuhl, Germany. The main hospital and the branch health clinic provide exceptional quality healthcare services and support to approximately 9,800 eligible personnel and family members from sixty-two (62) U.S.

Navy tenant commands, the USS Mount Whitney (LCC 20), and forces from the twenty-two nations that comprise the Allied Joint Forces Command, Naples, Italy. Annually, the hospital and clinic perform over 84,000 patient care encounters, deliver an average of 130 babies, and execute a budget of over twenty (20) million dollars. All staff members work tirelessly to keep warfighters in the fight.

1.4 Objectives: The Full Risk maintenance service includes:

- One annual preventive maintenance on each machine

- Unlimited number of corrective repairs during normal working hours (8:00 A.M. to 4:30 P.M. Monday through Friday) to be performed on site or at Stryker service center; and on weekends when there are emergencies.

- Loaner equipment when the maintenance service is performed at the Stryker Service center;

- Replacement parts, technical modifications, working hours and travel necessary to maintain the machines in proper operating condition to assure continued operation at their designated efficiency and capacity.

1.5 Scope: The contractor shall perform service repair and preventive maintenance of attached Stryker units to industry standards. All scheduled servicing shall be accomplished in accordance with the Manufacturer’s recommendations and local maintenance procedures.

Scheduled preventive maintenance includes inspecting, calibration, cleaning, oiling by suitable prescribed lubricants, checks and adjustments as necessary, and replacement of broken or worn parts.

Only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS, who have gone through Original Equipment Manufacturer (OEM) or comparable third-party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, the contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification. The contractor shall make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure the analyzer will efficiently work for its intended purpose. One (1) preventative maintenance visit shall be made annually on each machine covered by this contract.

A schedule shall be submitted by the Contractor to the Ordering Activity within 15 days after a trouble call is placed which details exactly when maintenance is scheduled on each machine.

CORRECTIVE MAINTENANCE REQUIREMENTS:

The contractor shall correct inoperable conditions of Stryker equipment in a timely manner. Any diagnostic equipment or repairs trouble calls shall be provided with local technical field support within 24 hours. The contractor shall provide the maintenance services and materials necessary to restore the equipment to a serviceable and operating condition through adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary. Where equipment requires servicing, Hospital may request a complementary Loaner and Stryker will provide a Loaner on the next business day.

Equipment improvements, modifications, or both shall be made only upon Material Management Department, Biomed Repair Department written approval and direction at no additional cost.

The contractor shall notify the Material Management Department, Biomed Repair Department immediately upon receipt of original equipment manufacturer (OEM) or replacement parts/equipment safety recalls notices. The contractor shall ensure that the original design and functional capabilities are not to be changed, modified, or altered unless the Material Management Department, Biomed Repair Department, authorizes such changes in writing. The contractor shall provide suitable OEM recommended repair equipment, tools, or both required for the satisfactory execution of all repairs made at no additional cost to the Government. The contractor shall guarantee to the Government all commercial warranties on replacement parts, consistent with standard industry inventory. Work parts, which do not assure efficient operation, shall be replaced at no additional cost to the Government.

1.6 Period of Performance (PoP):

Base Period: 1 July 2026 – 30 June 2027 Option I : 1 July 2027 – 31 June 2028 Option II: 1 July 2028 – 31 June 2029 Option III: 1 July 2029 – 31 June 2030 Option IV: 1 July 2030 – 31 June 2031

1.7 Administrative specifications:

1.7.1 Place of performance: The work shall be performed at USNH NAPLES IT.

1.7.2 Recognized Federal holidays: [the contractor is not required to perform services on holidays unless there is an emergency] New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.7.3 Hours of operation: The contractor is responsible for conducting business Monday thru Friday (8:00 A.M. to 4:30 P.M.) except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.7.4 Emergency Services:. On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours.

1.8 Contractor travel: The Contractor shall be responsible for its service-related trip expenses including round trip travel, mileage, and overnight living expenses.

1.9 Other Direct Costs (ODC): Not Applicable.

1.10 Quality

1.10.1 Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor’s QC program is the means by which the work complies with stated requirements. Parts and Supplies provided under this contract shall be new and not refurbished.

After acceptance of the Quality Control Plan (QCP) the contractor shall receive the CO’s acceptance in writing of any proposed change to his QC system. See Part 7, Technical Exhibit 1 - CDRL A001.

1.10.2 Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.11 Contractor personnel

The Contractor shall contact BIOMED (Biomedical) Dept. in order to be sponsored for base access. Upon arrival at the base, the contractor shall immediately contact BIOMED and wait at the main gate for an escort. US Government BIOMED personnel is responsible to sponsor the technicians.

1.11.3 physical security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Equipment List:

Code Description Serial Number Quantity

0375708500E MANIP.SHV.FORMULA 180 C. MANUAL 17K535534 1

0375708500E MANIP.SHV.FORMULA 180 C. MANUAL 17K524734 1

0375708500E MANIP.SHV.FORMULA 180 C. MANUAL 17K535544 1

0250070601 AHTO POMPA IRRIGAZIONE 15H015824 1

0475100000I CROSSFIRE CONSOLE KIT 18E537664 1

0475100000I CROSSFIRE CONSOLE KIT 18E537654 1

0620040610 PNEUMO SURE XL HIGH FLOW INSUFFLATOR 1507CE0729 1

0240031010 SYNK WIRELESS TRANSMITTER 18B524064 1

0240031010 SYNK WIRELESS TRANSMITTER 18B524074 1

0620040610 PNEUMO SURE XL HIGH FLOW INSUFFLATOR 1507CE0726 1

0240031020I VISIONPRO 26 LED DISPLAY INTERNATIONAL KIT VPD265F0174 1

0240031020I VISIONPRO 26 LED DISPLAY INTERNATIONAL KIT VPD265F0178 1

1688010000I 1688 CAMERA CONTROL UNIT (CCU) INTERNATIONAL KIT 24K715164 1

1688010000I 1688 CAMERA CONTROL UNIT (CCU) INTERNATIONAL KIT 24I603644 1

800410122 1688 CAMERA HEAD + COUPLER 24K750464 1

800410122 1688 CAMERA HEAD + COUPLER 24K750444 1

800410122 1688 CAMERA HEAD + COUPLER 24K750274 1

800410122 1688 CAMERA HEAD + COUPLER 24K717344 1

800410122 1688 CAMERA HEAD + COUPLER 24K717234 1

800410122 1688 CAMERA HEAD + COUPLER 24K750334 1

0450000000I 1688 CAMERA HEAD + COUPLER 18L540144 1

0375708500E MANIPOLO SHAVER FORMULA 180 17K532084 1

0220230300I L11 LED LIGHT SOURCE WITH AIM INTERNATIONAL KIT 24I625544 1

0220230300I L11 LED LIGHT SOURCE WITH AIM INTERNATIONAL KIT 24K743424 1

620050000 PNEUMOCLEAR PLUS CO2 CONDITIONING INSUFFLATOR 2409CE0310 1

620050000 PNEUMOCLEAR PLUS CO2 CONDITIONING INSUFFLATOR 2312CE0216 1

620050000 PNEUMOCLEAR PLUS CO2 CONDITIONING INSUFFLATOR 2409CE0699 1

0240080230I SDP1000 PRINTER INTERNATIONAL KIT 24898 1

0240080230I SDP1000 PRINTER INTERNATIONAL KIT 23111 1

0450000000I CROSSFLOW INTEGRATED ARTHROSCOPY PUMP -

INTERNATIONAL KIT

18L540155 1

0450000000I CROSSFLOW INTEGRATED ARTHROSCOPY PUMP -

INTERNATIONAL KIT

18L512734 1

SHELFX4 1509018M008 1

SHELFX4 1509018M007 1

The Government is not bound by the information provided herein and any/all information provided is subject to change.