PWS_BOA Leased Communication Service.docx

BASIC ORDERING AGREEMENT (BOA)

LEASED COMMUNICATIONS SERVICE

PERFORMANCE WORK STATEMENT (PWS)

PART 1.

GENERAL INFORMATION:

1. General:

The This Performance Work Statement (PWS) defines the requirements for the Contractor to provide non-personal services in support of 1st Signal Brigade’s leased communication requirements. The Leased communications support is required to support 1st Signal Brigade’s mission in providing telecommunication services to customer units.

1.1. Background:

There are two Communications Services Agreements (CSA) with KT and DACOM (Name changed from DACOM to LG DACOM Corporation in May 2009 and recharged to LG U+ CORP in Sep 2010), dated 30 May 1989. The agreement provides for leased communication lines between Army facilities on different installations. These services are either permanent, temporary for a predetermined period, or required a contingency operation. In addition, leased communication support is required to repair communication lines that are damaged.

1.2. Scope of Work:

The contractor shall provide leased telecommunications for peninsula wide units and organizational activities in the Republic of Korea (ROK). These services include direct outward dialing (DOD)/direct inward dialing (DID) trunks, local and long-distance circuits, fiber/copper cables, strategic cable routes/ducts/poles, network services, and other long-haul telecommunications services.

1.3. Quality Control Plan (QCP):

The contractor shall submit a plan that demonstrates the contractor’s approach to conducting comprehensive quality control. The contractor shall establish, operate and maintain a highly effective and open quality control plan to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP shall be provided to the Contracting Officer (KO) and Contracting Officer Representative (COR) within 30 days after award and shall be updated thereafter to maintain an effective and efficient quality control program. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services contractor’s QC Plan will be provided to the KO and COR for review and approval prior to implementing. The contractor shall implement data collection methods to record data ensuring work accomplished meets acceptable performance and technical standards. The data shall identify trends, potential and actual problem areas, deficiencies, and any required corrective action. The contractor shall retain all records of inspections and corrective actions throughout the period of performance. Inspection documents shall be made available to the Government COR, Quality Assurance (QA) representative and the Contracting Office within twenty-four hours of written request by either party. The Government will make final review and acceptance of the QCP and any subsequent changes within 20 days after the contract is awarded.

1.3.1. At a minimum the quality control plan should address:

· Address overall project management and administration.

· Be a comprehensive program to plan and deliver quality services to the Government.

· Cover and prioritize all services described in this contract.

· Describe a method acceptable to the Government of identifying deficiencies in the quality of service performed under this contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction.

· Establish an inspection system covering all services required by this contract. This plan shall specify areas to be inspected on either a scheduled or an unscheduled basis and the title of the individual who will do the inspection.

· Contain specific quality control techniques and standards for contract services identified in the Performance Requirements Summary and Inspection of Services Clause list. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be specified and metrics developed to ensure accurate program monitoring.

· Include a customer complaint feedback system for correction of validated complaints and to inform the Government of corrections. The QCP shall describe how the Government may identify problem areas or situations to the contractor. The customer complaint program shall be compatible with the reporting and communication systems of the QCP.

· Require documentation of all contractor quality control inspections and corrective actions to be maintained by the contractor throughout the term of this contract. Inspection documents and the corrective action taken shall be made available to the KO or designated representative.

1.4. Quality Assurance (QA):

The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the maximum acceptable defect rate(s).

1.4.1. Deficiencies: The Government reserves the right to refuse final acceptance until all deficiencies have been resolved (per all stated requirements). The Government will review all QA results and prepare a list of deficiencies, if any. The deficiency list shall include any problem(s) detected/identified during testing and/or inspections conducted by either the Contractor or the government, or both.

1.5. Recognized Holidays: The contractor is required to provide services on the Holidays listed below.

U.S. Holidays

Korean Holidays

1 and 2 January (New Year) Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar) 1 March (Independence Movement Day) 1 May (Labor Day) 5 May (Children's Day) Buddha's Birthday (8 April on the Lunar Calendar) 6 June (Memorial Day) 15 August (Liberation Day) Chu-Suk (14, l5 and 16 August on the Lunar Calendar) 3 October (National Foundation Day) 25 December (Christmas Day)

1.6. Hours of Operation:

The Contractor is responsible for provisioning, installation, coordination with Government representative in Main Communication Node (MCN), Area Distribution Node (ADN), Tech-Control Facilities (TCF) operation and maintenance of provided leased circuits, troubleshooting, routine and emergency maintenance between the hours of 0000 - 2400 Monday thru Sunday except when a Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force is essential.

1.7. Place of Performance:

The work to be performed under this contract will be in locations where all trunks, circuits, telephones, cables and cable routing are installed. Minimum locations include Camp Casey, Camp Hovey, Camp Bonifas, Warrior Base, Camp Red Cloud, Camp Stanley, Camp Jackson, Camp Market, Yongsan Garrison, K-16 Airfield, Command Post Tango, Suwon Air Base (AB), Third Republic Of Korea Army (TROKA), First Republic Of Korea Army (FROKA), Osan AB, Camp Humphreys, Kunsan AB, Kwangju AB, Camp Mujuk, Camp Carroll, Camp Henry, Camp Walker, K2 AB, Second Republic Of Korea Army (SROKA), Camp Carroll, Busan Storage Facility, Pier #8, and Kimhae AB. Area of coverage may exceed what is currently documented – manned and unmanned mountain-top locations will be placed under this contract.

1.8. Security Requirements:

All communication methods that include analog/digital trunks, circuits, telephones, cables, duct and network or telecommunication long haul paths will be adequately protected to provide secure and uninterrupted services to the Government 24 hours a day 7 days a week. The secret-level security clearance is not required; however, the contractor is required to comply with the physical security as provided below.

1.8.1. Physical Security. The Contractor shall be responsible for safeguarding all government property provided for contractor use, if provided. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8.2. Government Oversight. The Contractor shall perform the work under this contract in Government C4I intensive facilities under Government representative oversight.

1.9. Personnel:

1.9.1. Key Personnel: The CM, ACM and other Technical Support Personnel shall submit resume with verifiable documents and copy of required license to clearly demonstrate the below minimum requirements are met. The following personnel are considered key personnel by the government:

The contractor shall provide a Contract Manager (CM) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between8:00 am to 5:00pm, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.9.2 Program/Contract Manager and Alternate: Must have a BS degree in management, information system management, or telecommunications with at least three (3) years of contract management or project management relating to telecommunications support as related to requirements set forth in this PWS within last five (5) years.

1.9.3. The Contractor shall ensure that the professional and technical personnel have sufficient qualifications to perform the work. Technicians must be certified in the area of their specialty and have a minimum of 3 years’ experience. Certificates of training must be provided along with a copy of the technician’s resume to validate experience.

1.9.4. When working with non-1st Signal Brigade stakeholders, Contractors shall provide technical advice or information only. Contractor employees shall clearly indicate that they do not represent 1st Signal Brigade. The Contractor shall not exercise any Governmental discretion by obligating 1st Signal Brigade by entering into agreements with stakeholders.

1.9.5. Identification of Contractor Personnel

1.9.5.1. Contractor identification requirements: In accordance with FAR subpart 37.114, l Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious are required to identify themselves as such to avoid being mistaken for Government officials.

1.9.5.2. Contractors performing work at Government workplaces will provide their employees with an easily readable identification (ID) badge indicating the employee’s name, the Contractor’s name, the functional area of assignment, and a recent color photograph of the employee.

1.9.5.3. Contractors shall require their employees to wear the ID badges visibly when performing work at Government workplaces.

1.9.5.4. Contractor personnel must also ensure that all e-mails, documents or reports they produce are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All signature blocks on e-mails shall identify the Contractor employee as such and identify the employing Contractor. All e-mail address lines shall include CTR in the address line.

1.10. Safety Requirements: In performing work under this contract, the contractor shall:

1.10.1. Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

1.10.2. Perform work in a safe manner as required by OSHA (Occupational Safety and Health Administration) 2206, General Industry, Occupational Safety and Health Standards (29 CFR 1910) and Korea Environmental Governing Standards by U.S. Forces Korea.

1.10.3. Develop and deliver at the start of the phase in/phase out period or within the first 30 calendar days of the contract award date (if there is no phase in/phase out period), a safety plan for the protection of government facilities and property and to provide a safe work environment for the contractor personnel.

1.10.4. Provide protection to government property in preventing damage during the period of time the property is under the control or in possession of the contractor.

1.10.5. Include a clause in all subcontractor contracts to require subcontractors to comply with the safety provisions of this contract as applicable.

1.10.6. Report promptly (within one hour), 24 hours a day, seven (7) days a week, 365 days a year, to the Contracting Officer or COR, all available facts relating to each instance of damage to government property and/or injury to either contractor or government personnel.

1.10.7. In the event of an accident/mishap, take reasonable and prudent actions to establish control of the accident/mishap scene, prevent further injury to persons or property, and preserve evidence until released by the accident/mishap investigative authority with the verbal and/or written concurrence of the Contract Officer.

1.10.8. If the government elects to conduct an investigation of the accident/mishap, cooperate fully and assist any government representative in the conduct of the investigation until the investigation is completed.

1.10.9. Include a clause in each applicable subcontract requiring the subcontractor’s cooperation and assistance with the accident reporting and investigation.

1.11. Phase In / Phase Out Period: The Contractor shall develop and implement a phase-in plan which defines the Contractor’s approach to supporting the requirements outlined in the PWS. The phase-in plan shall address partnering with the Government personnel and shall provide a time estimate for implementation. The Contractor will support the Government during the contract phase-out period at the end of the migration. The entire phase in period will be 15 calendar days.

PART 2.

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government.

2.1.2. Contracting Officer (KO). An employee of the U.S. Government with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. Ordering Officer (OO). An individual authorized by FAR to place orders against indefinite delivery contracts.

2.1.4. Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide contractual direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Technical Inspector (TI): An employee of the U.S. Government appointed by the 41st SIG BN CDR/XO to provide technical support for the contract within specific authority and limitations as specified in the delegation. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

2.1.7. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.10. Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.11. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.12. Quality Control. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.13. Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privities of contract with the subcontractor.

2.1.14. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. Work Week. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3.

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, SERVICES, AND FACILITY

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities: None

3.2. Utilities: None

3.3. Equipment: None

3.4. Materials: None

PART 4.

CONTRACTOR FURNISHED ITEMS AND PARTS

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish everything required to perform based on specific tasks in this PWS.

PART 5.

SPECIFIC REQUIREMENTS:

5.1. The Contractor shall provide following leased communication support services categories.

Category A. Data Lease Service Category B. Voice Lease Service Category C. Other Communication Service Category D. Strategic Cable Route Service

5.1.1. Provide Data Lease Service (Category A):

The contractor shall provide Basic Circuit (On-post campus network connection) / Backbone Circuit (Off-post multi-site connection) and Long Term (Permanent Circuit) / Short Term (Exercise Circuit) Data Lease Service as below.

· Low Speed (TDM / 2.4Kbps - 1.5Mbps)

· Medium Speed (Ethernet / 2Mbps - 40Mbps)

· High Speed (Ethernet / 45Mbps - Above)

· Optical Transport (OTU-1 - OTU-4)

· Redundancy (Active / Standby)

5.1.1.1. The data circuit speeds to be provided will be between 2.4kbps to 100Gbps. The following data circuit speeds are an example of service speeds to be provided:

· TDM Service: N X 64 CSU is installed and channelized.

· T1/E1 CSU is installed, and 4 wires provided.

· Ethernet Service: RJ45 Ethernet type or Fiber Optic provided (2Mbps to 100Gbps)

· 45Mbps (T3) Service: Fiber transmission T3 coaxial type provided.

· 155Mbps Service: MSPP installed and OC3/STM-1 POS provided.

- 622Mbps Service: MSPP installed and OC12/STM-4 POS provided

- 2.5Giga Service: MSPP installed and OC48/STM-16 POS provided

- 10Giga Service: MSPP installed and OC192/STM-64 POS provided

- 40Giga Service: MSPP installed and OC768/STM-256 POS provided

- 100Giga Service: MSPP installed and 100GbE provided

5.1.2. Provide Voice Lease Service (Category B):

The contractor shall provide Long Term (Permanent Circuit) / Short Term (Exercise Circuit) Voice Lease Services as below.

· DoD (Direct Outward Dialing)

· DiD (Direct Inward Dialing)

· ISDN/PRI

· VoIP

5.1.2.1. Provide T1/E1 off post redundant Dial out Direct Dial in Direct (DOD/DID) trunks for installations across the Korean peninsula.

5.1.2.2. The contractor shall operate a 24 hour, 7 days a week, 365 days a year, Customer Service Center that is capable of handling U.S. Government trouble calls to include service outages, who shall then contact on call trouble shooting team(s) to be dispatched to diagnose the scope of damages and perform appropriate restoral services

5.1.2.3. The contractor shall provide T1 off-post redundant Dial out Direct Dial in Direct (DODDID) trunks for installations across the Korean peninsula.

5.1.2.4. The contractor shall provide the DSN to commercial dial in plan (050X-XXX-XXXX).

5.1.2.5. The contractor shall install 2-wire toll dial (TD) circuit from the DSN switch via the Service Provider Network to the desired location of service.

5.1.2.6. The contractor shall provide commercial telephone service from the contractor’s network center to the defense switched network (DSN) telephone switch main distribution frame (MDF) on-post.

5.1.2.7. Complete coverage for all DSN lines to fall under on number, for example 050X-XXX-XXXX. Provide Redundant Switch to Switch Connection for Direct Outward Dialing (DOD), #99 and Direct Inward Dialing (DID) from Defense Switch network to the Commercial Carrier Network.

5.1.2.8. The contractor shall provide ISDN/PRI service. This service is for ROK counterpart (MND, CFC, ROKA, ROKAF and other ROK unit) and migration purpose only.

5.1.2.9. The contractor shall provide Commercial Voice Over IP Phone (Dial tone with International)

5.1.3. Provide Other Communication Service (Category C):

The contractor shall provide Other Communication Service as below.

· Internet/WiFi

· IP-VPN

· IPTV

· CCTV

· Satellite

· E911

5.1.3.1. The contractor shall provide Commercial Internet/WiFi, IP-VPN, IPTV services based on US government (USG) requirement.

5.1.3.2. The contractor shall provide CCTV lease communication line service (Ethernet / 10Mbps) between USG designated monitoring system location to CCTV connection equipment. Multiple CCTV camera devices shall connect single CCTV lease communication line.

5.1.3.3. The contractor shall provide Commercial Satellite services based on USG requirement.

5.1.3.4. E911:

The Contractor shall provide E911 Key Number Service to include:

A. Provide a single number 8-digit secure key number that utilizes service number xxxx-x911.

B. Utilizing phone Global Positioning Systems (GPS) to provide near field routing Location Based Services (LBS) to four geographic locations: Camp Casey, Yongsan, Camp Humphreys and Camp Walker.

C. Provide specialized announcement capability for subscribers.

D. When the service number is utilized, the vendor shall connect any Korean cellular subscriber/user to the nearest US military Camp using the caller’s geographic location data from the mobile phone. Service must immediately route subscriber calls to emergency service numbers as designated by the 1st Signal Brigade.

5.1.4. Provide Strategic Cable Route Service (Category D):

The contractor shall provide Strategic Cable Route Service as below.

· Duct Lease

· Dark Fiber

· Areal (Pole) Lease

5.1.4.1. Provide leased commercial Duct or Aerial (pole) for use by U.S. owned fiber cable.

5.4.1.2. The contractor shall provide commercial data (fiber cable) circuits from the nearest contractor network center to the transmission switch at the U.S. Government Communication Room. On-post cables will run underground through base facilities or preexisting infrastructure.

5.1.4.3. There are three types of requirements based on support for permanent infrastructure, temporary duration, and for contingency requirements. The cables will be run either underground or aerial depending on Korea local laws/regulations pertaining to communication infrastructure.

5.1.4.4. The contractor shall provide Dark Fiber Service (DFS) which is an optical fiber infrastructure that consists of cabling, repeaters, and customer-provided transport light. DFS gives an USG agency the unconditional right to use a fiber route, which includes transport capacity through a fiber pair in a fiber-optic cable, or through the entire fiber-optic cable.

5.1.4.5. DFS configurations can range from a simple point-to-point connection between two locations to one that interconnects the USG agency to any number of selected locations. USG DFS will be used for Classified Data Transport, Disaster Recovery (DR) and Continuity of Operations (COOP) and Healthcare Solutions.

5.2. Monthly Contractor Progress, Status, and Management Report:

The Contractor shall meet monthly with the contracting officer representative (COR) to provide project status. The Contractor shall provide a comprehensive monthly progress, status, and management report to the KO, COR, TI and Ordering Officer. The first report shall be due 30 calendar days after performance start date and every 30 days thereafter on the 1st business day of the month. The report shall include a narrative description of what was accomplished during the reporting period, fiscal data (cost and manpower by labor category) for the reporting period, cumulative fiscal data, and an overview of activities planned for the following month. The report shall identify problems encountered which impact the cost, scope, or schedule IAW.

5.3. Task Order:

5.3.1. Any unscheduled and emergency services to be furnished under this contract will be ordered by the Ordering Officer duly appointed by the KO, or by issuance of a Task Order issued by the 411th Contracting Office. The Contractor shall provide labor, tools, transportation and equipment to perform Task Order services and other work necessary.

5.3.2. The contractor shall establish a work order system to maintain control of Task Order requests. Task orders must be completed within 48 hours of issuance. Emergency orders must be initiated within 24 hours of receiving call.

5.3.3. The Ordering Officer may not make any changes in terms and conditions of any contract which Ordering Officer place orders. The Ordering Officer is authorized to place orders in this contract not to exceed ₩33,588,480 (will be adjusted to be an equivalent to $25,000.00 based on the FY USG exchange rate / FY24 USG Exchange Rate: 1343.5392) per task order.

5.3.4. The contractor shall submit to the COR, not later than two (2) working days after the unscheduled and emergency task have been completed, a detailed report.

5.4. The Contractor shall comply with and use the Civilian Tracking System Reporting Requirement Application.

5.5. Contractor Manpower Reporting (CMR): The Office of the Assistant Secretary of the Army Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor Manpower (including sub-contractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Representative and Technical Monitor ; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing them with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

5.6.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Army via the eCMRA secure data collection site. The contractor is required to completely fill-in all required data fields within the eCMRA. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractor may direct questions to the help desk at: http://www.ecmra.mil/

5.7. Implementation Plan:

The Contractor shall deliver an Implementation Plan within 30 days after award of the contract that provides the system implementation schedule and describes the implementation approach. The implementation Plan inclusions are outlined in Contract Data Requirement List.

5.8. Transition Plan:

The Contractor shall provide sufficient experienced personnel during the transition period to ensure that the services are maintained at the required level of proficiency. The Contractor shall provide a transition plan with the contract proposal.

A. The Contractor shall schedule and coordinate with the COR to eliminate downtime and disruptions to the 1st SIG BDE mission.

B. Contractor shall provide experienced staff during the transition period to ensure all contract requirements will be met prior to start full performance.

C. Ensure that transition operations do not interfere with Government performance of services.

D. Circuit activation will incur no additional Government resource including, but not limited to, time, manpower, materials, or funding.

E. The Offeror shall submit a phase-in plan to provide continued services in contracting procedure. Installation duration should not take over 15 days after award for work efficiency.

5.9. Service Availability and Allowable Outage Time.

** Based on DISA Telecommunication SLA 2016, ROK Government Network Service (GNS) SLA 2019, E911 IMCOM DES Requirement.

5.10. Early Termination based on USFK C4I Mission Completion

5.10.1 Task Order and Delivery Order under the leased communication service BOA (Basic Ordering Agreement) shall provide for following options of the service period.

A. 12 Months (1 Year) B. 24 Months (2 Years) C. 36 Months (3 Years) D. 48 Months (4 Years) E. 60 Months (5 Years)

5.10.2. After 12 months service period, the leased Communication Service Task Order and Delivery Order shall be terminated without penalty to US Government in following cases.

A. USFK C4I Mission Completion. (eg. Base Closure) B. No C4I Service Requirement in USFK specific location (Base/Post/Camp).

C. Transition to DoD Level Service.

PART 6.

PERFORMANCE REQUIREMENTS SUMMARY

6.1. The contract performance requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement.

6.2 The PRS and the contractor’s QCP provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. The COR or designated representative will conduct the inspections, and any deficiencies are to be provided to the contractor in writing.

PRS #1

PWS, Para

PRS #2

Provide Data Lease Service (PWS 5.1.1)

PRS #3

Provide Voice Lease Service (PWS 5.1.2)

PRS #4

Provide Other Communication Service (PWS 5.1.3)

PRS #5

Provide Strategic Cable Route Service (Duct Lease) (PWS 5.1.4)

PRS #6

Provide Strategic Cable Route Service (Areal (Pole) Lease

) (PWS 5.1.5)

PRS #7

Quality Control Plan (QCP) (PWS 1.3)

PRS #8

The contractor shall submit a monthly Quality Control Report (QCR) to show a record of inspections. (PWS 1.3)

PRS #9

Monthly Contractor Progress, Status, and Management Report (PWS 5.2)

PART 7

ATTACHMENT / TECHNICAL EXHIBIT LISTING

7.1. Technical Exhibit (TE) : Line-Item Number (LIN)

Attachment 1 - TE 01. BOA_Leased Communication Service_TE_LIN_KT

Attachment 2 - TE 02. BOA_Leased Communication Service_TE_LIN_LGU

Attachment 3 - TE 03. BOA_Leased Communication Service_TE_LIN_KT_Fiber Duct